Reviews of Vianor Tire Centers - Concord (Tires)

Matthew kling

I bring both my personal vehicles and all my work vehicles to Harry and John. They always treat me well and allow me to use my own Parts on my own vehicles if needed. The mechanics are also very friendly. They also have a courtesy shuttle that has been very convenient. With all the choices these days it's hard to find people you can trust, but you can trust Harry, John and all the mechanics over at Vianor.

HTOsborne

This is where I go to get tires. Enough said.

Gary French

Great knowledge not only for tires but all vehicle problems.

Leisa Moses

Fantastic service! Ordered 4 snow tires a month ago, they held them until I wanted them on today! No hassle, no inconvenience! They also bagged up my summer tires to take with me! My car was ready and waiting! Thank you!

leon Parker

Good service as usual, reasonably priced. They have been taking care of my vehicles for many years.

Michael King

Always courteous and knowledgeable service.

Scott Schermerhorn

Over the years I have done a lot of business with Vianor. I purchased snow tires on rims from the Tire Rack and had them shipped to Vianor to mount them as they are one of their preferred installers. After a while the car started making a vibrating sound. It turns out one of the wheels was never properly tightened down by them and all of the bolts were hanging on by a few threads. This ruined the wheel and could have caused a major accident. Vianor took no responsibility for this at all and refused to do anything to help. Mistakes happen all of the time, quality companies own up to them and try to make things right. They just lost a long term customer. Go somewhere else!

Claude Authier

Great people awesome service and fair prices

Denise Heath

They were great, honest, reliable!

Bill Gassman

I went there because they are one of a few Nokian tire dealers in NH. I left feeling that I got a fair price and the installation was flawless. Nice people.

Elizabeth Hodges

Quick and helpful. Good prices too.

Robin Plante

They did a fine job with tire rotation and balancing. I was quoted the price of the work when I made the appointment. When I went to pay, I was told $20 more. I did get to pay a little less than the original quote but will be cautious in the future. They do good work, otherwise

Melissa Geisler Trafton

Beware! They don't honor their tire warranty! My tires literally disintegrated after 35k miles (with an 80k warranty) and Vianor wouldn't replace them. Although I had dutifully rotated my tires every 5,000 miles since I had purchased the tires, the staff found one time when I had come for an oil change and the tires hadn't been rotated (which I am sure I had requested at the time) and said that this voided the whole warranty. They also blamed my alignment, even though at my last oil change they had checked the alignment and said that it was just fine. They are nice and friendly, but not helpful when it was really important.

Wendy Glass

Great place, I've had a few cars fixed here and always happy with the service.

Roxanne Macaig

A trusted repair shop with smart staff. Super friendly with fantastic customer service!

Matthew Hamilton

An all around great company. They came threw mounting my large wheels and tires when no other company could. From calling for an appointment to getting Valet to get me back and forth to work to quick and easy check out. Vianor tire is my automotive service choice. You will not be disappointed in their service .

Bob Beattie

Phone number on website is incorrect, not in service. 6/25/2014

Cara Wilson

They got me the best price on tires for my car that included mounting, balancing, and disposing of my old tires. I will definitely be back this year to get front tires

Eric Gill

Great guys Nokian tires are the best winter tires you can buy

John Swenson

Vianor is the ONLY place I will buy tires. Great service at fair prices and they never try to sell me service I don't need.

Matthew Schoenberg

Harry and his guys run a great shop. Honest work at honest prices. They explain what they're going to do and their estimates match the actual invoice. My company brings all it's vehicles here for maintenance and repairs and they do most anything except for body work. They also have a great selection of tires and snow tires. I really recommend Vianor Tire! Give them a shot!

Joseph D Prive

Good service

Stephanie de Nesnera

Great service and great people to work with

Bora Jean

Great ! Fast services

Waynne Froman

Very knowledgeable and very helpful. Great place to get tires, will try their service next.

Daniel Oconnor

Nothing but good things to say about this place they took care of an ongoing vibration in my Corvette that other garages could not seem to take care of (for whatever reason!!!) the first time the car went in there they took care of it on the 1st try great job!!! I've owned the car for years vibration has always been there no matter what garage I brought it to!! Friendly group of people too I would recommend this place to anybody!!

Lisa Testa

I took my car here for tires after a friend, Mark Mancini’s, recommendation! I love this place! I didn’t realize that they do almost everything here... I’m going back on Monday for an oil change and a front end alignment. I will start taking my car here for everything.. Thanks Mark you’re the best!

Chase Ciechon

I went to Vianor in Concord on June 26 2013 to get an oil change done as I have for the past 4 years. I dealt with the store manager, Brian Small, at 1145 pm and was informed that they would be able to squeeze it in before the lunch brake. My vehicle went into the garage at 1153 and left the garage at 136pm. Here is the unfortunate events that led to the reasoning why I and my family will no longer be doing business with this establishment ever again. I thought that it was odd for a vehicle to go into the garage at 1156 and not come out until well over an hour later, but presumed it was because the mechanics were on lunch break. At 116 I got up from my seat and notice my car was sitting out front and I figured I would be called when Brian was ready, but this did not occur until another 20 minutes later. I made eye contact with Brian when I first noticed my car and he went back to his work. After a few customers came and left because "the mechanics were on lunch break" I proceeded to talk to him about my vehicle. He completely forgot who I was and which vehicle was mine and had to sort through the entire two folders of completed vehicles. I came home after the ordeal at the garage and my father decided to look over the work order and noticed that the tire rotation was not included, so he decided to call Brian and ask why. He blatantly lied, stating that I spoke with one of the technicians and they simply did not know. He later stated that I should have asked for a tire rotation because "some" people do not want their tires rotated. I have never asked for my tires rotated because they have always done it because it is free. Brian Small, store manager of the Concord Vianor, displayed dishonesty and complete unprofessionalism during my visit. I understand there was a complete overhaul, but this individual should not be the manager. The lack of professionalism and general understanding of a simple business model is apparent when dealing with him.