I went in for a state inspection on a Wednesday, waited over an hour, then one of the service writer's came and told me i was all set. (Great or so i thought, ) once i got up to the counter a different service writter said failed for headlight aim. I asked them to adjust it and was told I would have to make an appointment. When i asked why they didn't adjust it while the headlight aiming tool was set up, and I was there waiting, all I was told they didn't have time. I dropped my car off Thursday night for a Friday morning appointment to aim my headlights. I called at 2pm on my lunch break because I hadn't heard from them. They hadn't even looked at it yet, and they close at 5pm. I made it to the shop at 430. Just to be told the headlight on the right side cant be adjusted, due to some quarter pannel damage. The service writer tried to sell me a new quarter pannel and headlight assembly. I said no thanks, you guys are a tire shop not an sutobody shop. The car passed inspection the last 3 years with the existing quarter pannel damage. I took the car to an independent garage, where I specifically asked about headlight aim. Guess what, it passed just fine! Myself and the second mechanic think you where just trying to upsell some work. Not to mention it didnt look like you even made an attempt to adjust the headlight in the first place......so yeah, I likely won't ever be back.