Reviews of Pete Patrick Tire Services (Tires)

Michelle Fortenberry

I will never go back there. A few years ago I was treated so rudely by Dan and I ended up giving them another try because Pete always treated me so well. Well Dan must have had another bad day. I just spent $700 on 3 tires there and was going to get an alignment. I drove up to a bay where an employee was sweeping and asked where I needed to park. He pointed to a parking spot and told me to go speak to Dan. Unbeknownst to me due to faded paint and no sign, I was in a handicap spot. Dan proceeded to walk me out to the parking lot (which was totally empty except for my car) and pointed out I was in a handicap spot. I apologized and told him the employee pointed me there and he proceeded to tell me "no he didn't, you pulled up to a bay first then parked in MY handicap spot. I have 12 spaces here...this is the parking lot" I proceeded to my vehicle and left! I will pay double for an alignment rather than give them one more dime. I called back to apologize to Mr. Pete and again was attacked by him because I went to a worker first instead of in the office. Unbelievable! He even went to say "if you go to a retail store where do you go first". He said no one respects them in the office because everyone pulls up to the bay first. So if you do choose to go there, by all means park in a non-handicap parking spot and go to the office first. But take a chair to sit outside while they work or you will have to sit in the office and listen to all of Dan's personal business as he talks on the phone about how miserable he is. 6/14 UPDATE After my review, I noticed an employee washing a vehicle in the handicap parking spot. Guess that is allowed. Also- they now have a handicap sign up. Parking paint is still faded but at least there is a sign up. AND - Best news of all is my husband went to Gleason Tires and bought tires for $20/ea less than what I paid for them at Pete Patrick!

Leahanne Williams

I having been going to Pete Patricks for my tire service for 10 years and have always had excellent service. Today I had no choice but to go on my lunch break. I wanted to see if they would have time to address it. Kevin, Dan's son, began explaining to me that he was short handed which I understood. He asked if I was on my lunch break because it would be about 45 minutes. I explained that I was. He began to rudely talk to me saying people come on their lunch break and expect it can be fixed then and his guys get lunch breaks too. I tried to explain it was the only opportunity I had before they closed at 5. I left and called him to let him know I didn't not appreciate the way he talked to so rude. He told me there was something wrong with me and hung up the phone. I will never enter their place of business!!!!!

Dawn Hughes

The last business day they were open before Christmas and just an hour before closing, I had a tire that was bad out of balance and they all needed air. Of course my first call was to Mr Patrick. He said "I'll get you taken care of, come on now." I was there in 5 minutes and back out the door in 15 minutes. THEN, he told me to take my money and go buy my daughter another Christmas with it. I left holding back tears and with my faith restored that there are good people left in this world.

David Pearson

Great service friendly staff

Derrick Brownlee

Excellent Service and Good Friendly Staff

Jordan Smith

Quick, knowledgeable service. Pete knows what he's about.

CarriageHill Firepit

I was 300 miles from home. The plug in my rear truck tire was failing. Time was of the essence. In a panic, I searched for nearby tire service. Most didn't open until 8am. Pete Patrick opened at 7:30. The doors were opened at 7:15. Mr. Patrick quickly got my truck on the rack. The technician Johnathan, who was with Pete Patrick Tires for 15 years, got my vehicle patched from the inside in minutes. Mr. Patrick did not charge me. Don't know why; I would have paid double. Maybe he took pity on me. So I laid a nice tip on Jonathan :-) God bless the Pete Patrick Tire family!

Geoff Eade

I’ve been here a number of times and dealt with Mr. Pete every time and had no problems whatsoever. So here it is again where I find myself in need. I walk in the door and didn’t see Mr. Pete. But there sat Dan behind the desk. He asked me what they could do. I told him my car was acting up and was hoping they could take a look at it if I dropped it off with them. I figured it would take a few days. He says in the most rude and condiscending way, “not today, not happening. We’re just too busy. Call me Wednesday afternoon and I might get you in a Thursday.” I thanked him and left. I won’t go back. Here’s my thing. It’s Tuesday morning and I’m willing to leave my car with you for the rest of the week and you won’t even put me on the schedule? If you can’t keep up, hire more mechanics. If you just want to stick to tires, get rid of the mechanics and stop doing repairs. Seems pretty simple to me. Not to mention, being a jerk will make you lose business faster than you think. Mr. Pete would be ashamed and I’m sure that’s not how he taught him to run the business. It sure isn’t a good example for his son that’s observing this behavior either. After reading other reviews...this is nothing new. Such a shame.

Heather Parish

Literally pulled in and had a full set of tires installed in less than 20 minutes, great service and very friendly.

John Huffman

Won't be back, guys in back were great. Front counter guys, not so much.

Terrell Kitchens

Great customer service

John McCoy

Excellent service

Bradley James

Absolute worse shop around. Dad Pete ran the shop well his son Dan is a different story. Guy is going to run his dad's successful business in the dirt. They installed new pads, rotors, and calipers for the front of my f250. One of the rotors was out of round which is no big deal, but when I ask them to fix it was cussed and had an altercation with son. He said he was not worried about my fn truck. Unbelievable this guy is a joke if he thinks he will continue to be successful running a business that way. I highly recommend going elsewhere for work!

Antonia Stubbs

Pete Patrick Tire Service has always done excellent job on our cars. We have used his service since we moved here in 2008.

Charlotte Walker

Pete has always been a friendly, helpful professional in all of our dealings. Further, he prides himself in having conscientious employees, willing to put the customer first. This is a rare commodity in the business world of today.

Christopher Kimble

I do all my tire business here,Mr. Pete and Dan have been my friends for a long time

Charles R. Tinsley

Pete Patrick is the only place I buy tires for our Lexus and Volvo C 70, and rotate and alighn them. Very friendly and fast service. Most of the time I can wait for service. Local owned and opersted. Same help for over 10 years, their employees are like family.

Britt Maxwell

NEVER go to this guy!! I spent nearly $600 for a new set of tires here only to have them break my tire pressure monitor. It was working perfectly before he put the new tires on and then it was broken. He wouldn’t admit he did it offer to replace it when I told him about it. Horrible experience and crooked owner!

jglass12 .

Great service!

T Kitchens

Great customer service

Rebecca Ward

We’re from Atlanta and our car droke down in Brandon. Mr. Pete helped us out for a good price and even lent us a car while our van was in the shop. Truly exceptional service, and more than we could have ever hoped for after breaking down in an unfamiliar town! I’m so grateful we were sent his way!

Chris Collado

A work colleague described an incident with Dan at Pete Patrick Tire Service. As she was feeding her infant daughter waiting for her car to be serviced, she was asked by Dan to come out to her car to look at something. Dan then raised his voice and described to her how her husband had accused him of scratching the rim while performing a prior tire service. To further prove his point, he pointed out small flaws in the car asking her if he was going to be accused for that as well. My work colleague stood by humiliated and scared as this large man stood over her threateningly. To top it off, he advised her that she should not have her husband contact him as he was currently "restraining himself". As a man, I was shocked at how a lady could be treated so poorly. I for one will never use Dan's services and will happily advise everyone I know of the many other tire shops where excellent service can be found.

Christopher Ingram

Just today, 05/17/2017, I was cursed and told to never come back. I accused an employee of striping a wheel lug to the man in the office here. His response was, "it happens". What! I explained I witnessed his employee install a lug nut by putting the nut in the impact wrench and forcing it on cross threaded. He got irate and started yelling obscenities while telling me to come out in the shop. It ended by this man telling me to "get the f--- out and don't ever come back!" No one in the customer service industry should ever act this way. They can be assured I will not be back. Stay away, and by all means, don't let your wife or loved one come here.

Ken Gardner

I have had 2 experiences with this business. Both of them were excellent.

Richard Cothern

Very unprofessional! Terrible work and they do not stand behind it. Had two steering components put on and were not installed properly. mr pete told me come friday morning we will fix it. then dan tells me this morning after I had been sitting there waiting before anyone arrived hes not doing it and if I dont leave he will call the law. guess what happened law had to be called bc im not risking my safety or anybody elses another day due to lack of mechanical skills. So now with lack of funds I have to pay someone else to fix their screw up and hire an attorney to file a lawsuit for them to reimburse me. These people have no sense of people skills or how to properly own and run a shop. I suggest never giving them the opportunity to do work on your vehicle.

Jim's Place

Good service !

brandon roderick

Dan is ruining the business. God bless you Pete.

Mary Margaret Busby

Pete is such a nice man and they do a fantastic job!

Jacob Rogillio

Pete was very helpful when i had a double blow out during the snowstorm. I felt i overpaid but i didn't have any other options. I would definitely shop around before spending more here. They also wanted to pile on struts, shocks, and alignment, but alignment cannot be done without new struts/shocks. I was not offered any type of road hazard or warranty on the 300$ tires.

Duane Germany

Great service