The guy at the front counter is condescending, curt, and rude. He is only polite when you agree with everything he says and don't ask too many questions. The mechanics are actually quite friendly and professional - so no complaints there. However, my main issue with this place is that I was told that four of my TPMS sensors needed to be replaced at an estimated cost of around $200 when, in fact, I discovered that the simply needed a recalibration.
I thought that it was extremely suspicious that all four of my TPMS sensors (which worked perfectly fine before bringing my car to them for a tire replacement) suddenly had "dead batteries" the moment I attempted to drive my car off of their lot. They refused to take responsibility for the problem and clearly were neither skilled (nor honest) enough to assess the actual problem (which turned out to be a simple recalibration).
Speaking of which, I brought my car to a Firestone on Keesler AFB for a second opinion a few days later and they recalibrated my TPMS sensors for free and the problem was fixed instantly. I find it hard to believe that large and successful tire shop like Delta World Tire did not have the tools necessary to make the same determination and fix. Pure greed and dishonesty if you ask me.
Lastly, you cannot schedule appointments at this place and I had to wait nearly 3 hours each of the two times I visited them...ridiculous! Based on the rude customer service, long wait time, and seemingly dishonest service, I cannot recommend this place to anyone.