Here you will see all the feddbacks of real people who purchase the products of Walser Toyota (Tires) near Minnesota.
At the moment the business has a score of 4.7 stars over 5 and that rating was based on 2501 reviews.
As you can see it has an average rating is almost the best, and it is based on a large number of opinions, so we may think that the assessment is quite reliable. If people have bothered to give their feddback when they've done well with the service, is that it works.
You know that we do not usually bother to write tatings when these are positive and we usually do it only if we have had a problem or incidence...
This Tires is included in the category of Toyota dealer.
Bought my Rav4 on a Friday night. Took her back to Walser to check on the brakes a few days later and picked up a chunk of metal in a tire along the way. It was almost flat by the time I got there, but they replaced the tire for free. Great service and knowledgeable staff. Loved working with them!
The team took great care of us from the start, including talking through all options for a recent transplant from the Charlotte area who had only a rear wheel drive truck to face the winter weather of Minnesota.
We put a down payment on an automobile as they requested. The automobile was in the body shop getting some rust removed and other minor things. We called every time that it was supposed to be back. This past Wednesday 6/26/2019, we were told that it was ready for pick up. We asked if Friday was okay. Jeff, the manager, said that would be great, pick up by ten. My wife calls at 08:30 and talks to our salesman Paul, the car was sold to someone else. So how F-d up is that. Follow up: We went into the dealership later that morning looking to get this non misunderstanding corrected. We were treated exceptionally well. Apologies genuinely given to us. We picked a car that would work out better for us than the original. If in the future it takes an F-up to get that kind of service and attention, I'll gladly go through the B.S. again. I noticed all the other customers having no problems and happy.
Awesome experience working with Alana! It's an excellent team there. I never felt pressured to purchase. Alana did an incredible job listening to my concerns and needs, and then managed the entire experience around that.
From Kansas and was driving through town and needed an oil change. Despite being over an hour early for my appointment the staff was very helpful and kind. Wait time was long but that was expected. Excellent customer service! Highly recommended!
Great experience! Dan Austin was extremely helpful throughout the whole car-buying process. He was knowledgeable, patient, and accommodating -- overall great customer service skills. Definitely recommend!
We had a very positive experience working with Jeff Schultz. He was professional, knowledgeable and accommodating. We especially appreciated his accessibility and promptness in returning our calls/texts. We highly recommend Jeff to other car buyers.
I am editing my previous one star review(below) to 4 stars. Its one thing to be at fault but its equally more commendable when someone admits to a fault and tries genuinely to make amends. And such character needs to be highlighted. Greg not only take the time to promptly send an apology but also took the time to call and see how he could make that difference. Kudos to his character!!! Previous 1 star review - I find it rather surprised by a place having such great reviews that my experience went downhill that fast and consequently my first ever NEGATIVE 1 star review of an establishment. And it was SOLELY due to my horrible interaction with the general manager GREG Davis. I have to start by saying that my initial interaction with Julius Valentin the sales rep was phenomenal - he went out of his way to make sure I get the correct details and options. I actually stopped two consecutive days as I was actively looking for making my final decision on a hybrid. Working with Julius and family input, we had dialed it down to the final vehicle I was pretty much ready to buy! It needed to get a few minor details taken care of. So Julius was ever so assistive in getting the deal closed and talking with the manager to finalize those minor inquires clarified. Unfortunately for him he couldn’t find any on else but the General manager( Greg Davis). From the initial moment of interaction he was not interested in helping as he was to busy with something. He had no etiquette of seeing how he could at least get someone else to help but just addressed rudely not just to his employee but myself being a customer. He has terrible manners and customer service, and was just out right rude. Every simple question was meet with a sentiment of why should I be answering this to you. ( almost to the point where I thought it might have been due to the color of my skin). His own employee felt taken back by such behavior and apologized profoundly later. I seriously can’t believe someone like that is the General manager of a reputed establishment such as Toyota dealership. Needless to say- as much as I liked the car and was two steps away from purchasing it, I walked away from to there as I did not feel like I wanted any further interaction. I again much commend the high customer service of Julius Valentin. I wonder if anyone else has such an appalling interaction the General manager Greg Davis. I definitely walked away from Walser Toyota a very very unhappy customer.
Jeremy was so helpful in my search for a new vehicle. Our appointment took several hours and I never felt rushed, he was just as focused on getting the right car as I was. I ended up with a car I love and I would happily recommend Jeremy and the Walser team to anyone!
Sales rep cut my window tint with a razor blade while he was trying to remove the stickers on my used 2013 Ford C-Max I had just bought that day. Didn't notice until a day later called the same sales rep to have them fix it. He offered to see how much it would cost me to fix it and said that he would get back to me. First of all it shouldn't cost me anything since he's the one that damaged it. Secondly it's been over 4 hours and I haven't heard any updates. Hoping this issue can be resolved and I will revise my rating. Otherwise great service, friendly staff, somewhat poor over the phone communication. I would call and get a hold of somebody and request information or an update and then never receive a call back. I had to go to the dealership to get the information I needed.
This is our 5th car purchased at this dealership. The staff are always friendly and helpful. Tom Kennedy has been our sales person and we keep going back to him due to his courteous and honest demeanor. He is methodical and thorough. Walser Toyota is a great place to buy and service a vehicle.
We purchased a vehicle from Paul Ames at Walser Toyota and we had a very enjoyable experience. Paul was courteous and professional. He explained Walser’s approach up front and explained each step throughout the process. The price for the vehicle we were interested matched the online price and there were no hidden fees or anything like that so we were happy that it was a smooth and easy process. We were also very happy with the trade in offer that we received and felt it was a fair price. I would recommend Walser and Paul’s service to anyone shopping for a new/used vehicle.
I am in love with my new ride! I highly recommend working with Josh Pronschinkse. He was so patient and made sure I found a vehicle that had everything I wanted, while sticking to my price range. Thank you Josh and Walser Toyota!
I had a great experience buying my first car. I worked with Deanna and Tyson, and they were amazing and kind. I was nervous about a lot of things when it comes to making such a big purchase, but they made the process easy and really fun for me since it was my first car purchase. I would highly recommend requesting with meet with them when purchasing a car. Deanna was very personable and made a point to get to know me to see what I was really looking for in a car. It was very comfortable working with her. I am very happy with my purchase and my experience!
I’ve had incredible experiences with Walser. I bought my very first car from them back in 2009 and have received such honest, quick, and reliable service from them, I am a customer for life! Josh Pronschinske was my service advisor this time and he made the test drive, trade-in process so fun, clear, and easy to understand! I felt completely comfortable asking questions and moving through the process with him. I can’t wait to drive my new car!!!
I had a great experience with Spike perfect customer service way to go Spike
Awesome dealership. Been using for years. Our salesman Joel Bittner is the best. Thanks again.
We were looking for a blue-colored ‘19 Highlander with bench seats. Most have bucket seats so Spike worked diligently to find us just what we wanted. He was very personable and knowledgeable. We’d work with him again!
Worked with Stephen Radermacher.... flawless transaction, everything was done electronically. Got a great deal for my trade-in, was happy with the price of the new truck, attention to detail, and smooth process through out! Very happy!
Bought a Tacoma here. Salesman was great. Facility and inventory were very good. Finance portion took far longer than I feel it should (over 90 minutes) in today's world of technology for someone with very good credit. I'd buy here again.
Stephen R. Was great to work with. He answered all our questions and was patient with trying to get us the best deal! Thank you!!! Was a pleasure working with Stephen and the walser team.
I had a very good first experience buying a car at this site. My salesperson (Zachary Yang) did a very good job explaining each car model to me as well as the financial aspects of buying a vehicle. Great experience, highly recommended!
This was my first time buying a car and Stephen Radermacher took the time to answer all my questions/concerns that I had. Very well know of the cars and their different features. After going to different car dealers I end up buying a car from this dealership. I would recommend this dealership to anyone that is planning to buy a car. Make sure to go with Stephen Radermacher, he is AWESOME!
Even though my appointment took 4 hours, the sales mgr made me feel comfortable with what they were inspecting and listened to my thoughts and opinions. Then gave me the service for free because it took so long.
Went in for 20 k Maintenance. Madison Fortune was the most impressive employee I've encountered at a dealership. Quick and clear communication. Listened with a friendly demeanor . Moved with a sense of urgency and confidence with the knowledge and skills to back it up with great execution. Give that lady a raise and promote her. I could cut labor in half if I had a team of her.
Sales rep Jeff Shultz is great to work with. He made my last purchase experience seamless and fast, a true professional!! Thanks Walser team.
The inside looks and feels like a school cafeteria. And when sitting with a sales person, they asked us the scroll through the online options and choose features we liked ..things we could do at home on our own time. Then you have to wait for the car you want to test drive to be delivered from another lot, or you get to test drive a similar car, with different features, so you don't even get a really good idea of what the car you want is like.
i was very happy and pleased with the services of BOB SPICHER of the Bloomington store. He was concise and very efficient with his service and time with me and my friend. Great salesman. Char Strand
David Abramovich knows his job and knows cars. He answered my questions, gave his best right away and we shook hands. Great experience and thank you David! Will recommend this place to anyone based on my experience
Ask for A.J.!
I cannot say enough good things about our sales representative Joel Bittner. Joel sold a new 2019 Toyota Highlander back in February. He was extremely knowledgeable, trustworthy, understanding, and kind. When I was back in July for a flat tire he remembered my name and helped me out with the process. He is a guy who really cares and works extremely hard. If you need to buy a car go see Joel!
I never take the time to review on google, but you guys earned it. Originally reached out to Walser for an emailed promotion, and got a call from Paul within 5 minutes of clicking send on the web form. A few days later I showed up to take a look at the Tundra and he graciously handed me off to Alana as he was busy with another customer. The team based environment was great because I didn’t have to sit around waiting for anyone. They gave me a great price on the trade and worked everything out to get me the best deal on a new truck. Between Alana, Paul and Ian, everything went as smooth as you could hope. Highly recommend to anyone looking for a new Toyota. I used a different dealer with my last truck, and based on this experience I will definitely go to Walser for all maintenance and purchases moving forward. Thanks again!
Quoted me a price to install a used part and I confirmed the knew it was used. Drove 20 mins away only to arrive and them tell me they cant install used parts anymore. It really sucked because their price was a lot better than everyone else so i wasted time, gas, and had to wait til the next day for another toyota and pay 3x as much for the repair. Pretty ridiculous
I own a small dealershop.Toyota Prius the battery died which we jumpstart backward and the vehicle wasn't starting, I tow it to the dealership and they said they going to charged me $140, for them to look at it,he calls me back in about a same day, he said they found the problem it going to cost me $619.I said go ahead and fix it. They come back one day later and asking another 4 hours additional Ttotal off $700 for them to look at the hybrid system.i wasted $619 for something they didn't repaired. The only thing they did was they change the fuse.they will not release my vehicle until I pay that $619 and did not fix my problem as we agreed on the first place.this dealerships ridiculous and I was dealing with guy named Taylor the fake Maasia.Trying to imitate somebody culture
My husband and I came in looking for a Tacoma. Josh Pronschinske did a fabulous job of helping us out and the best part is that he was NOT PUSHY at all. He answered questions and went over everything but never, ever did we feel like he was pushing us one direction or another and that is fabulous. We will definitely be back when we need a new Toyota again!
Had a great experience with Tim Dwyer! He was super friendly and knowledgeable during the process of buying a car. We highly recommend Walser Toyota!
Josh S. provided excellent customer service for our family. The experience was relatively quick and painless.
I recently worked with Stephen R to purchase a great used vehicle! Stephen shared a lot of knowledge about each car we were interested in. We appreciated the time he took to hear what we were looking for, present practical options, allow us to take our time, and make informed decisions. He made what is normally a very stressful process, comfortable. Stephen went the extra mile to go pick up our vehicle at another location before our early morning appointment! Couldn’t have asked for a better experience!
We had a great experience with Walser. Our salesperson, Hannibal, was knowledgeable, organized, and responsive to our needs and questions. We will definitely look at Walser the next time we are looking for an automobile.
After a thorough search, found a Toyota RA4 2016, which is a good fit for me and purchased on June 28. As usual I've tried my best to make a deal by asking something extra. The salesman was Mike S. He did not agree with anything; finally we've settled with "Full Tank of Gas" and wash the SUV. It was at the end of the day and everybody was rushing to go home. When he handed me the key after signing all the papers; I've found that "he did not fill up the tank and quickly went inside and informed him that, he did not fill up the tank. Mike was saying that, we just closed and he will send me a gift card worth of full tank gas. I've tried to call him several times; only once I could reach him and he wanted me to go there and collect him. I live 25 miles away from the dealership and requested him to mail the gift card. He has never mailed it and now he is not answering the phone call. I'm really surprised with this behavior. Anyone reading this review; make sure the dealership is fulfilling your bargain! I hate to say that, I'll never refer anyone to go to this dealership. Thank you, Michael Teffera, Woodbury
Highly recommended!!!! The best car buying experience ever!!!! Thank you Kela Smith, Danny Nguyen and Hannibal for your amazing professionalism and customer service! My daughter will turn 16 in the spring, so I’ll be back to purchase another vehicle from Walser!!! I don’t mind driving 4 1/2 hours for such great cars, deals and especially the customer service. Thanks again.
100% suggest this dealer. The whole staff was professional and easy going to work with. Matthew Fritsch was our sales professional and was a extreme pleasure to work with, went above and beyond.
Best place to go to buy a nice car. I can’t explain the help of customer service there. They are knowledgeable, patient, explain thing in detail and fully committed to satisfy and help the customer. I highly recommend Mr. Gibson!
Beautiful expansive and open showroom makes you feel like you can really take your time, make the right choice and nail down the details. You will be confident in your decision, because everyone wants whats right for you here! I loved my experience, love my new car and if you're lucky enough to get Spike, you will too!
Thank you Chris Mcardle for your help and patience today when buying our new used Nissan. You made the process easy and painless. Look forward to working with you in the future!
My wife and I came here looking for new van. Not only did Eric help us getting us the van we wanted, but he went above and beyond to make sure we got what we wanted. Eric and Carson were great to work with. The service here was absolutely outstanding, and my wife and I are thrilled.
Had a great buying experience with the help of Zachery. He told me the differences between the trims of my vehicle and showed me around. Also a big thank you to Gutberto for re explaining things in Spanish!
Jeremy was a wonderful person to work with. He made my experience of buying a car smooth and easy. I recommend walser Toyota and Jeremy to anyone looking for honesty,Great price and a smooth process.
Josh Pronschinske went above and beyond with helping us find our new car. He sat down with us and answered all of our questions and allowed us to test drive multiple options. We are very happy with his service and will be back again.
Entire purchasing process was easy, not stressful and we received a fair trade-in price.
Michael Rollie was very pleasant to work with! He took his time answering any questions me and my wife had about the vehicle. I highly recommend asking for Michael Rollie!
Had a great experience. We worked with Josh Pronschinske specifically, he was very knowledgeable and helpful through the car buying process. I would definitely recommend seeing him or refer a family member or friend to this dealership.
My wife and I had a great time shopping for a vehicle with "Spike!" We had purchased vehicles from him years ago at Walser Buick but didn't know where he was currently located. Tracked him down on a Google search. Still at the top of his game, he's as friendly, easygoing and knowledgeable as ever. Thank you Bob (Spike)!
Sam was amazing and incredibly helpful and organize. We greatly appreciated his time and effort and enjoyed our experience immensely. Thank you all very much, we love our truck!!
Just purchased a new/used vehicle from Walser Toyota with the assist of Bob Spike Spicher. He actually made the process of purchasing a car very comfortable. No rush, no pressure he took his time to answer all of my questions. If anyone has questions about buying a Toyota I would strongly recommend speaking with Spike to put your mind at ease. I love my new car!
Walser Toyota has a really good service department! Got a really complex diagnosis and repair done the same day for me, again! Cool relaxing waiting area with easily observed separate childrens play area.
very excited at the beginning of the process and when it was coming to the documents and closing it was horrible !!! I got approved and down payment was done and cleared from my bank account. and almost 3 weeks after , I'm still not having the vehicle!! even the Financial Company called to make sure I was enjoying the vehicle that they had financed for me. and what a surprise for them!! I wasn't driving the vehicle !!! and trying to contact the dealer by phone it was even horrible because the lady who gets the phone calls when the customer doesn't know what option to press, she answers like she can't wait to retire ! plus when you ask for a manager , she says " for what". so unhappy with my experience !! the dealer asked me to add the vehicle to my insurance and it was added but for the following next 3 weeks I still don't have a vehicle !!!
I love the customer service at this place, and it was super easy to go through the process and trust me, I've been to dealerships that are horrible. Thanks to Josh for helping me and my girlfriend, no i can go off roading. :)
Went to Walser Toyota looking for a new vehicle. Alana Berg took great care of us. She answered all our questions and helped us find a vehicle we are very happy with. Thanks!
I bought two cars from Spike in 2012 and I went back to Walser in 2015 to get another car and he was out sick, I should have waited until he returned to work. I went back to Walser in 2019 and if he was out I would have waited for him to return work. Spike is a very friendly guy, when you sit at that table with him he make you feel at home. You can ask him anything you want to know about the vehicle or everything you should include in your purchase and he is going to make sure you get the right answer and all the information you need before you walk out that door.
We purchased a new car this weekend and Spike did a fabulous job. He was patient with our kids and we found the experience a lot easier and more enjoyable than we had expected. We found exactly the car we were looking for (in the color I wanted) and are very happy with the service we received. Will definitely visit Walser Toyota again and recommend to others.
I recently bought a used car from Paul Ames at Walser Toyota. Paul was friendly and professional. He made the entire experience go smoothly, from the test drive to the financing. He responded to my questions quickly and helped iron out any concerns or problems. I highly recommend Paul and Walser Toyota.
Our salesperson, Spike, was amazingly helpful thought the easy purchase process. He was very knowledgeable and made the buying of a car fun!
We've gotten both of our cars at Walser Toyota and have always had a great experience! Great staff and great cars at a great price! You won't be disappointed!!
Our buying experience went by without a hitch. Willie and the others who worked with us were cordial and knowledgeable. They are a five star group
I had given my car for servicing. They are very honest about all the issues, worked to resolve the issue and my car is running good after this.
Jay M and the whole staff were amazing. No pressure! Very knowledgeable.
My husband and I had a great experience at Walser. Our salesperson was "Spike" and he was extraordinarily professional and helpful and we were able to see all the pros and cons of the pre-owned cars that we were interested in. We ended up not buying the car but Walser - and Spike!- will be our first place to contact in the future. Thanks!
Great experience with Joe Bittner. Love our new Highlander.
We had a great buying experience! Our sales rep was so amazing. Alana Berg helped us so thoroughly. She even stayed late without complaints to help us! She answered all our questions and was so kind. She really knows her stuff, too! Would definitely recommend and come back here! Thanks, Alana!
Came in a few months back. Was offered a fair trade for my F150. Didn't pull the trigger that day. Fast forward to this weekend, met with Stephen, who helped me previously, and purchased a brand new Tacoma. Very pleased with the process.
My experience was extraordinary! Lance was personable, understanding, competent, knowledgeable and not pushy. I did not go in that day expecting to come home with a new car but he helped me see that a new lease was the most reasonable option since my mileage limit was coming up quickly. I have purchased all of my cars at Walzer for the past 20+ years and each time it was a great experience. And Toyotas are the BEST cars!!
Walser Toyota in Bloomington- great place to buy an SUV! Alana B was efficient, knowledgeable, cheerful and so easy to work with. Highly recommend her and this dealership!
Spike helped me buy my 4Runner...he was great, super helpful, and made the process quite easy. Would highly recommend!
I had purchased my last car at Walser Toyota and had a really good experience, so when I needed a new car I decided to start with them. As before I absolutely love their selection of used cars. I had so many different options to decide from, I didn’t feel that I had to settle for any car that didn’t meet my needs. What made this visit even better than my previous experience was sales representative Tim Dwyer. Tim was phenomenal at every step in the process. He was very knowledgeable, patient, and showed a dedication to helping me find the best car for me. We worked within my budget and found me a newer car with less miles than I was expecting. I came back this time for the dealership, but next time I’ll be coming back and finding Tim right away.
All staff were friendly and quick to acknowledge my presence. Josh P helped me with my purchase and was professional and personable from start to finish. He was so thorough when familiarizing himself with my specific vehicle that I now have a few fun facts to share with others! I highly recommend Walser Toyota - make sure to ask for Josh P.
We had a great experience working with Walser Toyota for a recent vehicle purchase. Wesley Schurter was awesome to work with, honest and personable. Overall our favorite thing with working with Walser Toyota was how quick the purchase process was. We were in and out the door in 1 hour! Would definitely consider purchasing from them again in the future.
This the Fourth Car that I bought from Walser Toyota. I had, continued to have the best experience with Walser Toyota. Simplicity in buying My Cars from this Dealership is what makes it different from the rest. I bought 2017 RAV4, 2018 Sienna, 2018 Highlander and 2019 Sienna from Walser Toyota. Mr. NAM NGUYEN was My Sales Man, He will give you full uninterrupted Attention. Thank you very much, Walser Toyota, Thank you very much, NAM NGUYEN.
I recently purchased my second new vehicle from Walser Toyota, working with salesman Josh Pronschinske both times. All I can say is if you need a new car, go see Josh! I can guarantee that you won't find anyone out there who will work harder to make your car purchase go smoothly than him. Josh is a consummate professional who "knows his stuff." Josh is absolutely the best and will go above and beyond to make your car buying experience pleasant one.
Seamless and quick transaction trading in our car on a newer upgrade. Got more than expected on our trade and Zach and Ilana were awesome and efficient! Thanks!
Some of the services are good but they don’t make sure the work they do is perfect. I had to take my car twice to them to fix a thermostat. They were not able to figure out the overheating and air conditioning issues the first time. The second time i was there, i searched on google with the symptoms while waiting and found the issue in 10 mins. I think they are more focused on selling services and parts rather than customer satisfaction.
Very friendly, low pressure, great prices. Highly recommend!
I had a great experience working with the sales department and specifically Jeff Schultz. Jeff made our experience at Walser hassle free and fast. If you need a car, ask for Jeff and he will exceed your expectations with the car buying process.
What a great experience in purchasing my Toyota Camry! My sales person Stephen R. was so easy to work with, no pressure and everything went so smooth from start to finish. Highly recommend this dealership.
Roger was awesome, funny, knowledgeable and accommodating!! The car we bought had a "check engine" light come on during the test drive, so they had to send it out to be repaired. Won't get it back, I'm told, until Tuesday or Wednesday, so a week after it was purchased. I would recommend Walser to people, because there was no one stalking us while we were looking at cars on the lot!! Big bonus when you're not really sure what you are looking for.
Had a great experience! Josh P was my salesman. He had a vehicle that was going through inspection that I was interested in. He called me the morning it was up for sale. And was able to send me pictures of it that I requested. I stopped in at 12:45 that day and left with my 4Runner by 3:30. Very streamlined process working with one person the whole way through. I would, however like to haggle on price a bit. As it’s something I enjoy. But, I feel their asking price was fair. All in all it was the best car buying experience I’ve had.
What a great experience! Tim Dwyer was amazing to work with. He was patient, kind and very knowledgeable. He walked us through the whole process and took the time to explain things to us. He spoke with me and did not just direct the conversation to my husband. That is a huge bonus to me! Thank you Tim. We will be back :)
Worked with Keela, had a great experience, got a fair value for my trade in and got a great new vehicle! Very good staff. If going on the weekend, I would schedule a test drive or 2 and go in early, that place filled up fast after 10AM.
Had done my research ahead by looking at Carfax website, so was ready to drive and buy! We live 2 hours away and were headed that way on a Friday. I sent a request on Thursday night at 10:00 pm to drive the one I liked. I asked for morning the next day and heard from Nam Nguyen right away the next morning. He sent messages via text, had the car prepped, and studied up on its history. We arrived at 11:30 and he was ready to roll! We decided yes, he took our info, and we headed to lunch as he prepared the paperwork. Got back and all was set! Excellent experience! Thanks, Nam!!!
Rodger was great! Always available and great communication throughout the process! Love our 4Runner!
Had an appointment with Stephen R. to check out a car I was interested in, and he was very helpful throughout the whole process. Wasn't planning on buying the car that day, but he made everything so quick and easy that I actually ended up leaving with my new car! I would definitely recommend shopping for a car from Walser Toyota.
Salesman was very knowledgeable, and accommodating to our needs. Great experience!
Great experience! Staff was friendly and helpful. Emailed to check availability and received a reply within 15 minutes. Was able to set up a test drive and I purchased the vehicle within an hour! Kela helped me get everything set up. He was great and I don’t know if I could have asked for better service. Thanks Kela and Walser Toyota!
This was the second vehicle we bought from Joel. Outstanding salesman! Not pushy and very knowledgeable and helpful. Thank you!!
On august 10th I came in to look at a few vehicles and fell in love with one of the beautiful 4Runners they had on their lot. I worked with salesman Willie Fust and he was very knowledgeable, he answered all of my questions, and had a very positive attitude the entire time. He even seemed to be breaking a little bit of a sweat as he was hustling to get me set up for a test drive!! Working with Willie and the Walser team was an overall excellent experience, I would recommend them to anyone and I would definitely go back if I ever need another vehicle in the future. Thanks Willie
My wife & I visited on a weekend and met Josh P. He made sure to listen to what we wanted, but more importantly he asked us the right questions to help us with our search. Once we were able to come back in to look at different autos he was prepared for us & again led us ultimately to our new/used Sienna!!! Thanks Josh P!
Absolutely LOVE my new RAV4 Hybrid! Folks at Walser (especially A.J.) could not have been nicer to work with. Likely won’t be using them for service because it’s not a convenient location for me, but the purchase experience was great!
Paul was an amazing salesman and walked us through everything very thoroughly. Where it has taken hours at other dealerships in the past this was very quick (an hour) and we were off driving in our new Highlander.
Bought our car here. Very good place and amazing staff. Good place for getting your vehicle services and an nice waiting area while you wait
Great dealership. Fast and efficient there was no wasted time haggling over a price. I’d go there again!
I just bought my RAV4 from Bob Spicher and he is great to work with. He was very helpful, plus willing to find my perfect match and made sure I was satisfied. I would definitely recommend Bob when looking for your car!
My wife and I had the best experience with Walser! Luke Nelson helped us find the right car, and was extremely knowledgeable and kind. The whole process had so much clarity and we were in and out in just a couple hours. In addition to Luke's help, Nam cleaned up the car and got it ready for us to take off the lot. They both did an excellent job and we would recommend Walser to anyone!
Matt Frisch made purchasing my first vehicle a breeze. I couldn't be more thankful for his expert help. It feels good becoming a part of the toyota family!
This is the 2nd car I have purchased from Andre Washington at Walser Toyota. The experience was great both times. He was very patient with all my questions and took a lot of time to ensure I understood everything throughout the process! I would definitely work with Andre again!
Had an amazing experience working with Spike at Walser Toyota on buying our first truck! He was super helpful with all our questions and the buying process. Would recommend Spike to everyone in search of a vehicle!
I got 48 months service done for my camry on 13-Sep-19. The service person recommended tyre rotation based on last rotation and I accepted it. Prelude to the service: 1. For some reason, the rear right tyre pressure always goes down (around 25) compared to the other tyres (will be above 30) and it happenned twice in the last 6 months. 2. On the morning of 13th Sep, the tyre pressure warning symbol got lit and I thought the pressure will be adjusted during service, so, I did not do anything. After the service is done and when I started the car, still the tyre pressure warning light is lit and I called the same service guy and showed it. He checked and told that all tyres were set to right pressure as part of the service and it might a sensor issue and asked to bring another day to get it fixed. I came home (that is the mistake I did and should have checked there itself to prove this) and used the portable compressor and checked the tyre pressure and all the tyres had around 32-33, but the rear right tyre had 26. This is same as what I mentioned in prelude 1. This clearly indicates that the tyre rotation is not done at all, but, I was charged for the tyre rotation. Unless, I had the rear right tyre issue, I might not have found this out and I was wondering whether this is what happenning every time as we are never near the car when service happens.
I had been shopping around for a car longer than I can remember. Going from dealership to dealership and hadn’t found the right car or the right people to work with but that changed yesterday when I met with Jeff Schultz at Walser Toyota. I have never met with a more calm, understanding, and not at all pushy member of a car dealership. He made buying my first car fast and painless. He was honest with the vehicle and financing options and didn’t leave anything up for interpretation. He gave me the time to drive the vehicle myself, explore its features, and was welcoming to any questions me or my parents had. If you’re going to buy a car make sure it’s Walser, and if you’re as lucky as I am, reach out to Jeff you will not be disappointed.
Josh Pronschinske was extremely helpful and kind. Car shopping is more stressful than entertaining for me and Josh was a great advisor, being enthusiastic without laying on the pressure.
Great place to purchase a new vehicle, especially with the 0% option, special shout out to Alana Berg who helped me tremendously.
I recently bought a Jeep here and I have to admit it was the best dealership experience I've had! Stephen Radermacher was a great salesman, he was very knowledgeable, professional, and patient. He didn't put any pressure on me to buy. It was a fast and painless experience. Would definitely recommend asking for Stephen if you go in!
Alana B was such a great person! I arrived with the intention to look at one single 4Runner that I saw online but it sold before I could look at it. It took MINUTES for Alana to find another one with BETTER options ,roughly same price and miles, and the color I wanted! She gave me her personal experiences of owning a Toyota as this is my first, I’ve owned Honda,Hyundai,and Volkswagen and I have never been more thrilled and excited to own a vehicle than I do now. I without a doubt will remember this purchase forever as it was also my first “new” vehicle. The process wasn’t as bad as people say it is. Alana made it incredibly easy to understand explaining each and every form I was signing and it’s purpose. Only hard work was on my end with my card with the daily limit max not being high enough, I recommend getting that raised if you intend to use your card for the down payment cause I sat on the phone for 15 minutes to get that fixed.
My boyfriend and I visited Walser Toyota interested in getting a Tacoma. Ajay took great care of us! He was very polite, professional and friendly. He is very knowledgeable about the vehicles and answered all of our questions in detail. Ajay really makes the car buying process easy and stress-free. The truck is very comfortable great to drive. We love it! I would highly recommend this dealership to others looking for a new (or used) vehicle.
Our experience with Dan A at Walser Toyota was great. Dan was so helpful and excellent in customer service. We felt valued as customers. He is knowledgeable in all aspects, he patiently answered all our questions. The entire process went very smoothly. But most of all we love the Nissan Rogue we bought.
Deanna was Awesome!! We had a great experience buying a new vehicle for our family!!! Thank you Deanna
Great buying experience, very quick and easy. Kevin was a great salesman.
I want to start by saying thank you to Paul Ames and Jeff for being so helpful and accommodating. It was a fantastic experience! Even though I did not buy a Toyota from them (but did purchase a beautiful truck from them) they treated me like family. I would totally recommend buying from them!
Kevin was awesome and extremely helpful. He tried to listen to our need and tried his best to tailored our need with our vehicle purchase. Kudos to Walser team.
Great experience and friendly environment! josh pronschinske Is an excellent salesman and got me in the exact truck I wanted! He took very good care of me and I would highly recommended him to buy a vehicle from! He’s very knowledgeable and will get you in the vehicle of your dreams!
Rich was so easy to work with. We had gone in earlier in the week to look at a used car. Rich followed up with a call. We returned a day later and the car we were interested in was sold. However, he found a car far more desirable for us which we bought. It was a great experience working with him, there was no pressure to buy from him and we were in an out in a few hours, very, very satisfied with our purchase and his help.
Everyone was nice and knowledgable. The process was smooth and simple. Great experience! Plus, I love my new truck!
We had an awesome experience at this dealership. Non-aggressive, no one’s chasing you around the lot trying to get you to buy something you don’t want. We worked with Wes. He was super knowledgeable, friendly, and efficient. Really listened to what I wanted and found me a vehicle to meet my needs. And even gave me a free iPhone charging cord with my brand new RAV4!
The Walser Team (specifally Lance and Greg) made a unique situation workable for us and went above and beyond to get us up and running in our new vehicle. The team is easy to work with, communicates extremely well, and the process was simple. Highly recommend Walser.
Bought a Tundra TRD Pro in Voodoo blue. I love it! Josh S. was extremely helpful and entertaining during the process. I wish him the best of luck in the future.
Great buying experience! Rich S. (Salesman) was not pushy at all and he was very knowledgeable and helpful.
Had the best experience ever buying a car with Josh P at Walser Toyota, Bloomington. He was knowledgeable, honest and informative. Our initial plans only involved looking but we ended up leaving with the car we always wanted - This undoubtedly had a lot to do with working with Josh. Would recommend him to anybody looking to buy a car!
I am so happy when I went back to Walser to buy our second car. I went other dealers but was not happy. I met a great Sales Rep. Josh who took the time out even though his shift was over to help me find the right card that would fit my budget. Unfortunately I did not find the one I wanted. Josh gave me the company website and said look on there and select some of the SuV you like and send them to me and let’s see which one you would be qualified for that is within your budget. I texted him that same night after reviewing the website. Josh went above and beyond the call of duty as the SUV’S were not at the location but he get the car I choose to the location where he works. Thank you Walser Toyota and Josh
Loving my new Tucson Hyundai! Such a great experience we had working with Josh P. And Sal. Would definitely recommend them if you’re looking for a new vehicle.
VERY DISAPPOINTED!! We called on a Toyota 4 Runner we saw online. It was out being detailed. When we came in to see it had 50,000 miles more than what was advertised. It also stated it had a hitch which we were looking for, but it did not, and they couldn't find the back row seats. I can understand making a mistake on one detail but really!! If they would have added the hitch we would have considered it but they said that they wouldn't make enough on it. Really??? What happened to customer service? I guess the money is what it is all about there. The manager Jeff was sitting in on it and wouldn't allow the sales person to work with us.
Spike worked diligently with me to locate a ‘19 Highlander with all the options I had asked for. He also informed me of all the rebates available and took time to train me on all the new features and answer all my questions. He even recommended a great restaurant for us to try before we started our 3 1/2 hour drive home in our new vehicle. Thanks Spike!
Great car regarding miles and reasonable pricing. Kirk the salesman was very knowledgeable and did all possible to make it a worthy process. Interior of the vehicle was not detailed as requested. It made driving off the lot frustrating after substantial waiting for the detail to be completed. With the miles on the car being low as they were, the car should have been spotless. Will be returning.
Great experience with Josh buying a used Camry. No pressure, lots of helpful pointers. Finding an awesome car and a knowledgable person makes for a no-regrets experience.
Alana was so helpful when we came in to Walser to look at the possibility of leasing a 2019 vehicle. We never felt any pressure to make a decision and she spent a lot of time with us explaining the different features of the Rav 4 and Highlander that we test drove. We decided on the Highlander before we left because of the comfortable seats and the smooth ride.
Walser Toyota is wonderful! Kind, no pressure sales. Joel B. has been my sales rep twice to lease a car.! He is awesome and makes things happen! He will go out of his way to help you get what you want and can afford.! love my 2019 Camry! This is the only place to get a Toyota of your dreams! Thanks Joel and Walser for a second great experience.!
Just purchased a new Toyota Tundra from Wes S. Love the truck, loved the sales process. Killer team. one person, one price, easy peasy (I was in and out in less than 30 minutes). THANK YOU WALSER TOYOTA!
My husband and I had the most amazing experience working with Josh P. He was very knowledgeable and made sure we understood the warranty of the vehicle and the financing process. Everything went smoothly and we were able to walk away with our dream truck. Thank you Josh for being so awesome!
Very helpful staff. Only 4 stars because you can't bargain prices. The salespersons don't work for commission, but I found the prices fairly competitive.
I went in yesterday to look at a Nissan Murano I fell in love with it, I had plans to come in the next morning to purchase it, I call my salesman telling him I'm on my way and he tells me the car was sold an hour after I left the dealership yesterday. So after getting all the financing, insurance and my co signer all ready to go I don't even get a phone call telling me what happened. This is so unprofessional and a waste of my time I couldn't believe it. I will NEVER go back here! I'll be voicing my experience to others and that they shouldn't waste their time or have it wasted like I did.
Do yourself a favor and go anywhere else. After purchasing a new vehicle this dealership failed to get my paperwork filed correctly on 4 separate occasions. I was dealing with Team Lead Cutberto who stated he "will not make me a priority" after a 40 minute wait when trying to get them to correct the last screw up. This just shows how little they value you and your time. They will tell you everything is taken care of and then drop the ball. This has been one of the most stressful and infuriating experiences of my life.
I worked with Michael S and Dan A and they were incredibly friendly and helpful. Michael was able to get me a test drive on a car I was interested in as soon as it came in. After I decided I liked the car and wanted to buy it, I worked with Dan to finalize the deal. He answered all of my questions and helped me through the process and drive out with the car the same day. Overall, it was a great experience and I highly recommend Walser Toyota.
My mom and l never leased a vehicle before we came to Walser Toyota and after we met Paul Ames we were very eager to leave with the deal we were offered. He explained everything clearly and convinced us how easy it is to lease. I highly recommend this dealership
Absolutely terrible customer service. Bought a car from out of state and the staff is completely un-knowledgeable as to the process of getting the vehicle registered. As of now it is 2 and a half months past my date of purchase and I still do not have my license plates or registration. The 31-day temporary tags that are mailed to me consistently have the wrong dates and trying to track them down to get the temporary tags is always a pain. The car I bought was certified pre-owned and it turns out that I get all they way back home, service the car for the first time and my mechanic informs me that they sold me a truck with warped rotors that will need to be replaced if I wish to stop my car without the whole thing shaking. The one bright spot was my sales person, Salman, who was very knowledgeable about the cars he is selling and is very nice and personable. Salman was great - but the service since has been extremely sub-par. All around not satisfied with my customer service experience since purchasing. Would not recommend buying a car from this dealership.
Loved everything about my experience. No pressure to buy, fair pricing on vehicles, great selection to choose from. Wes was great to work with too! Loving my new ride!
Unmatched service! Michael Semahge was fantastic! I came to the dealership early in the morning knowing exactly which car I wanted to purchase. He came in early to make sure that we were able to get the deal finished before I headed to work later that morning. I think that the entire deal start to finish was less than 1 hour. Amazing service! Highly recommend that you ask for Michael if you want exceptional service at Walser! The only dealership I will buy from going forward!
Great place to purchase a car. I want to thank Bob "Spike" Spicher for helping me out on mine Toyota Tundra purchased. He was very helpful and easy to work with. I had a wonderful time there. If your looking for any auto buy or future buy this is the place. Thanks again Spike!
I've been driving for 40 years, and I've bought approximately thirty both new and used cars from dealerships in my 2.3 million miles of professional and personal driving. I've bought my last five cars from Walser Toyota. Paul Walser runs a great organization with a great team of people in place for sales and service. My Account Executive, Jeff Schulz is the most straight-forward, to the point and the most transparent pure car guy I have ever worked with. I do my homework, I do my own calculations, I take my test drives where and when it's convenient for me and I crunch the numbers on several models to find my range. Then I go see Jeff for the deal. He talks me through the various financing and incentives, and asks to my concerns and my terms and we hammer it out. I brought my nine year old grand daughter with to watch the process, and Jeff was super kind to her and kept her engaged. On our way out, she said "I like that guy". That sealed another deal right there. Thanks Jeff!!!
Came in to purchase a van that the salesman told me was ready and available to purchase. After waiting for them to figure out what happened to the keys, it turns out the van in question was pending sale to someone else. Wasted a hour of my life and I didn't even get a sorry for lying to you from the salesman.
My experience at Walser Toyota was amazing! Josh P. made my experience exceptional. He was mindful of my price range, showed me everything I wanted to see, and I never felt like he was pressuring me into something I didn't want. He was patient with my lengthy decision-making process and made my time spent there feel very comfortable. I am extremely happy with my choice of a 2015 Highlander, and will be sure to keep him as my salesmen in the future!
This was without a doubt the best experience that I have had while buying a car. I've been to many Toyota dealers, and this one was the best for buying a car. Kevin Danh was so nice and he took great care of us. He handled everything (from finding the vehicle to the actual financial transaction), and he made it very easy. I went in there expecting to have to negotiate on the trade in and the price, but they were very reasonable and gave me what I was expecting.
I had not looked for or purchased a car in 15 years! I was nervous, but David was very good at explaining everything and I felt no pressure. Looking forward to learning the new stuff and driving my new Corolla.
I purchased a vehicle from Walser Toyota with the assistance of, in my estimation, one of their most qualified, knowledgeable, and professional sales reps, Josh Pronschinske. Josh takes a great deal of pride in selling the right vehicles to the right people. Walser Toyota is lucky to have him on their staff and should probably consider him for upper management or at a minimum name an award after him ;) He made the process enjoyable. Thanks Josh, I appreciate you.
Our salesman, Nam, was amazing! He was so genuinely happy to help us with our transaction and very knowledgeable and detail oriented. He couldn’t have made our experience any better! Tyson was there as one of the managers rounding the sales floor to make sure everything went smoothly and he offered assistance as needed during our transaction. Such a pleasant experience! Not at all like the old days!!!!
Great service. Sometimes takes longer than quieted but worth the wait. Waiting area atmosphere is above average.
Matt Fritsch took the time to sit down with me and talk with me about my car needs. He found me the perfect car that fit my budget, my family's needs and most importantly my personal needs. I have back pain, neck pain and am considered handicapped. I drive a lot and need a car that has features to make it easy in assisting me in my driving needs. Matt made that possible. He also helped me each step along the way, reminding me what needed to happen, with the title and financing. He is an excellent resource, knowledgeable, friendly and personable. He is an all around great person and a calming presence. Just what you need when making this big of a decision. When you need to buy a car. Make sure you go to Walser Toyota. And make sure you ASK FOR MATT!
Always helpful. Keep you updated. Do their best to figure out the problem and fix it!
Bob Spicher(Spike) was great to work with in buying my used RAV4! He was professional but also fun. Great experience!
Good customer service. Love that they have shuttle service so you don't have to wait there.
Jeff Schulz assisted me with buying out my lease. The process was quick and efficient. I highly recommend Jeff.
I bought my first car from here, and Tim took great care of us! Very personable, honest, knowledgeable, and helpful. Will definitely be coming back!