Reviews of Mills GM (Tires)

Jody Ennis

Josh made new car buying enjoyable. Never any pressure, very knowable and responsive to all inquiries. Best car buying experience ever!

Kelly Olson

I would highly recommend Mills GM. Excellent customer service from start to finish..

Chet Kelm

Bought a 2018 GMC Jan. 18 worked with Nate a very informative and helpful experience in our search. Would recommend and do it again.

Velda Gaschler

They are always helpful.

Eric Pachan

Great service

Casey Mai

I was on the road for a seven hour trip back to Iowa from Bemidji, MN and I had truck issues. I called Mills Auto and explained situation, they said if I was able to make it to them that they would work me into their schedule on that same day, which they usually dont do. They got me in and had the vehicle fixed within 2 hours. I will definitely do business with them in future. Mike was awesome to work with. Very friendly and knows his stuff. Thanks

Duane Forcier

Awesome experience, Rob treated me like family.

jeanette schwartz

Great service in a timely fashion!

Carmen Laing

Great dealership to work with!!!

Laura Neuman

We felt at ease with the sales man Bryan M and he went out of his way for us. High respect and very courteous, While being professional at the same time. Thank you so much for finding my beautiful canyon.

Nick Lundgren

Mills GM in Baxter, MN has excellent customer service and their sales, service and finance departments are great!!

Frann Long-Kuhn

Great people, have a wonderful vehicle now.

doug kruse

Mike was great and very helpful Concerned about the things that had to be fixed on 2015 Chev Silverado

Kerry House

Brandon is a great guy to deal with. Easy going, explained all the features of the car and took the time to make sure everything was just right. An A+ experience!

Russ Mickelson

Went in with a budget. The salesman showed me a car that was half what I was willing to spend, he said I had to buy it today. I told him I wanted to think about it he said then the car won't be available if I leave. So I left. High pressure sales. Can't stand that won't be back. Go to Mills Ford way less pressure .

Rick Russell

My experience at Mills GM was great. Brandon was very helpful with locating my vehicle and continued to follow through with me after the purchase.

Pat-Angie Pickar

I keep coming back because they employees take good care of our vehicles. More importantly, I keep coming back because of the friendliness and comfortable atmosphere Mills GM strives for.

Lacey Stange

Have had several wonderful experiences with Mills GM. Between sales and service we have always been taken great care of. Keep up the GREAT work Mills GM!

Kristine Fjeld

Amazing service center! Took my vehicle in for an oil change. Was impressed with customer service. Also had an impressive waiting area(s).

Deb. Isle

Our salesman, Josh Erdmann did an excellent job. He was a great communicator and answered all of our questions. We enjoyed the time we spent with him and felt that he gave us the best information for us to make our decision.

Wes Wagner

Great experience! Brandon was awesome to work with and found us the perfect truck. no pressure atmosphere. Love the new truck!

Chuck Giese

Great service

Adam Shipman

GREAT parts department!

Peggy Larson

I came in with a 2009 Acadia that had a transmission out of it. We had purchased the vehicle along with 4 other vehicles at this dealership and had been satisfied with the service we had received prior to this experience. The Acadia had 136,000 miles on it which made us already question the quality of the vehicle considering it was mostly road miles and very minimum light trailering use. We were considering trading this vehicle off depending on the trade in amount we would receive for this vehicle. While conversing about this option with Brainer Mills GM, we felt caught between the service department people telling us one thing and the sales department telling us something different. It seemed that there was a communication issue between these two departments and it was a very uncomfortable situation. I am not sure if this is an issue with this particular business or something that is a bigger problem higher up in the GM corporation. Either way, the final offer that we were given for a trade in, as well as the way the whole business was conducted, was not a pleasant experience. It made my husband and I really question not only the dependability of the vehicle but also of this particular business and the GM corporation as a whole. Since this experience we have become aware of several friends who also had issues with Acadia transmissions, that had far less miles on the cars, going out. There are many others who have blogged about similar problems with the GM Acadia. Makes me strongly wonder about GM's customer satisfaction policy and if indeed the focus is more on profit and less about standing behind the products they make.

Gary Duda

Great friendly,knowledgeable service with a smile, as usual!!

Merlin Thorn

This is the second vehicle my wife and I have purchased from Mills GM. Both times we have worked with Rick Schroer. Rick works very hard within his boundaries to get you the best vehicle for the best price. I purchased a 2010 Silverado that had come in on a trade, and was very satisfied with the professional manner of all of Mill's staff.

Isaiah Murray

can't trust them

Susan Dudding

attentive, friendly, compentent staff. Eager to serve to meet my needs and time frame.

Marie Nelson

Pleasant and helpful.

Anatolii Masliy

If you decide to get an expert's help when you're buying your next car, you still might need help choosing the right service for your needs. And Mills GM is that one. This was not first time when used this company. I was searching for a car . And Mills GM offered a great deal for me. I am pleased with the process of buying my car , Lexus LX570, and their fantastic customer service skill.Throughout the process they were thoroughly professional and kept me informed at every stage of the process. When I receive such excellent customer service as I did today from Troy I believe this is one way of showing appreciation. Well done.Fantastic customer care. Always so polite and professional team. Nothing is too difficult for them. I would recommend. 5 stars. Useful and pleasant experience , polite and attentive staff. I’m very pleased

Patrick Buckley

Mike in service always does a great job.

Melissa Peterson

Took my father from Iowa to see Nate Stange for a new vehicle purchase. He was professional to the very end, even after my dad said there was no way he would ever buy a black vehicle. Nate had ALL the answers to every question my dad had and in the end, my dad drove home that dark,dark,dark grey Yukon Denali XL!!

Rhonda Hamann-Lease

My husband bought a truck from Mills GMA and would not budge on the price but offered a $200 credit for running boards. When we went to sign the paperwork everyone acted like we were nuts and kept passing the buck. We never dis get the credit and now the windshield is leaking... so disappointed. I would never ever buy from them again.

Josh Turri

buyers beware!!! I bought a truck for $15,000 not even 2 weeks I notice it started to have problems so I took it into my local GM dealership they told me it was bad piston rings and it would cost $12,000 to fix. I called them to ask if they could help me and they said no. Now I have to pay 12,000 dollars to fix my truck. Thanks for selling me a truck that I can't even drive now. How low will you go just to make a quick buck? Now i'm selling everything I got just to fix my truck. ***Since I am unable to respond to your comment*** Last time I talked to your manager we asked him if he could find a LBZ7 engine that was rebuilt from GM. He said he would contact me when he finds one. That was OVER 2 months ago and I have not heard anything yet. I am willing to pull the truck up on a trailer and drive 3 hours for you to look at , but I need some sort of guarantee that you will help fix this problem with out it costing me additional THOUSANDS of dollars to fix it. Please fell free to call me so we can talk about this over the phone.

Gary Hasse

Salesperson, Josh, was very helpful with the purchase and had a very good knowledge of the vehicle I was considering.

Lisa Barnett

Mills GM and Mike in service were great. We have had the same emissions issue with our truck three times now (one time stranding the vehicle in Des Moines for a weekend) and no solution has worked. Mills was committed to finding a root cause so that we don't continue to incur costs and lost time on this recurring issue. They worked tireless for two weeks and provided a top-notch courtesy vehicle in the meantime. Despite direction from corporate, they kept working on the problem until they found a solution they believe addresses the issue. Thank you to Mills. On the other end, we are beyond frustrated with GM Corporate. We know three people with the same Duramax and every one of them has had nothing but issues. Clearly, GM did not get this engine figured out before releasing it. The emissions issues are ridiculous and consumers are paying the price. GM's answer to the issues (and direction to the dealers) is to run diagnostics to get the code to clear and then send it on it's way, without addressing a root issue. This leaves the consumer to incur the costs, lost time and frustration. This is our second issue with GM issues in three years. Previously we had a Chevy Equinox that had a known seal issue that GM chose not to recall, but is aware of the failure. We are done with Government Motors. Once we got our vehicle back from Mills, we traded it in for Dodge the next day. We will not be buying a GM product again, despite being GM/Chevy people for years.

Scott Steinhauser

Very great service I approve

John Davis

Have always been pleased with the multiple purchases I have made with Mills over the years. In this instance Jim Noehring was a pleasure to work with.

Seth Sazama

Fantastic buying experience!

Patti Cameron

My husband and I really enjoyed the whole experience from start to finish. We thought we wanted a crossover but hadn't even sat in one yet, Troy our salesman was so thorough on all details that we felt we needed to search no further and that the Encore was our choice for our new ride. We were very impressed with Troy and will gladly send others his way.

Shelly Hiltunen

Service department has gone to hell! Overbill for parts get quote on labor came back twice as much when vehicle was done, don't wash vehicles anymore after servicing. Disappointing. Mike Swanson is missed.

Larry Rice

Poor service you bring your vehicle in for one thing then they can find all kinds of things wrong they fix what they say is wrong but not the original problem that you brought it in for. Brought my van in for oxygen sensors they put them in but then the computer said there was low voltage going to them, ( brought to another gare to find this out) call them an told them the person on the phone really didn't care never going back to them I recommend every one stay away from this business

Paul Mertens

I found it had a lack of communication between departments and return calls were longer then expected when trying to contract someone..I'm was a little disappointed

Susan Finley

We recently bought a gently used Buick Enclave from Rick Schroer. It was a very good experience, even with an existing recall on some models. Rick did a great job and we love the car.

Kate Pacholl

We are extremely satisfied with Joshua erdmann at Mills GM. He has helped out with every aspect of both of our vehicle purchases this month. We would recommend working with Josh.

Dan Jewell

My wife and I worked with Nate Stange on our new Chevy truck after having a bad experience with another local dealer. He was great to work with went out of his way to bring the truck to us for a test drive and also stayed late to help us the following day. My Third truck from Mills GM in the past few years. At this point won’t even look at another dealership when it’s time for another truck. If you’re looking save yourself the time and headache and let Nate go to work for ya.

J.

I recently purchased my 4th vehicle from Mills GM. My sales person was Mr Jim Noehring. He & the entire Mills team was wonderful to work with! I highly recommend Jim if you are looking for a new vehicle! Thank you!!

Sam O'Hearn

Working with Brandon Gruber at Mills GMC was a pleasure. He is a great communicator, and answered all of my questions in a very timely way. He made the process smooth from start to finish. I would highly recommend Brandon Gruber to anyone looking to buy or lease a car. I will be a returning customer in the future, God willing.

C Dotz

Waste of time. Sales staff was unwilling to negotiate on pricing at all, which was fine. However, when we bought the same make and model from another dealership for a more reasonable price, he continued to discredit our decision. We are very happy with our purchase from the other dealership--much more reasonable sales staff and pricing.

George Munson

Know one does it better than Mills. The experience was awesome! Thank you Josh and Scott we love our new truck.

Scott Whittemore

Apparently standing in the lobby for 10 minutes and looking at a truck is not enough to get the attention of a sales associate. I guess Guileland will get my business.

G Hansen

Problem with tire monitor, they added air and reset sensors at no charge. Will go back for oil change next month. Merry Christmas.

Mike Lauer

When the 2nd question from the salesman is, "if it looks like a good deal, will you be buying today?"....it is a good warning sign. Tried to buy a car but the salesman kept pushing SUV's and trucks...i presume vehicles that have been on the lot too long. Mill's Ford and Mill's Honda have been great. Maybe Mill's GM is great too but the salesman i worked with did not seem to listen.

karen perkovich

I was looking for a specific vehicle and could not find it online and the closest I could find to what I was looking for was at Mills in Baxter MN. I called and was referred to Troy Miller. A very pleasant and helpful man. He found what I wanted but had to get it from another dealer. Within a week I had my vehicle. The employees at Mills are very helpful and friendly. If you need a vehicle DO NOT hesitate to call Mills and adk for Troy. You won't be sorry.

David Grell

Fantastic as always

Stephanie Koljonen

I called on a Monday to schedule an oil change for a Saturday. They said they don't make appointments for Saturdays, first come first serve type of day which is just fine... I called Saturday morning to see if they have loaner cars while they have my car. The lady said "well, what kind of car do you have" which struck me odd because why should that matter. I told her a 2013 Buick Verano and she said well all we'd have for you is a shuttle to your house. Well I made other arrangements. I got there and the service man told me the soonest he could get to my car was at the end of the day. Could they not have told me that when I called earlier... Very unprofessional and not good customer service.

Jake Bahr

Worked with Nate Stange on trading in and purchasing a new vehicle. He was very professional and courteous. He understood what our needs were and found us the right car for our needs. Will be happy to get another vehicle from Mills GM in the future!

Gerri Burtyk

Troy had a soft selling approach and answered all our questions and I had many. Lol. He never lost his patience. Will go back when we buy again.

robert anderson

Top notch.

Matthew Moss

Prices to high

DL 0217

Great service... best prices in a 200 mile radius

b cunningham

I work in the auto industry, and I had alot of faith in dealerships. But it goes to show they also can not be trusted. When your told something, and there's no proof, then you should not assume that there is any level of trust. I was told new shocks were installed on a used vehicle I bought. I was also told that the compressor was in working condition. After my research I found a blown fuse and then an air compressor with a corroded hole in it. IT CAN NOT WORK IF IT'S NOT GETTING POWER.

Jeff Hebrink

All I can say is WOW! What a great buying experience! Being from the twin cities area, we visited over 10 dealerships around the cities. We couldn't really find exactly what we were looking for. Most of all, we couldn't find a salesperson or dealership that we were interested in buying from. Since we drive through the Baxter area a fair amount, we took a look at what dealerships in the area had. We found a vehicle at Mills GM that was pretty close to what we were looking for so inquired online. They responded VERY quickly and answered my questions and invited me up to take a drive. After meeting Brandon in person and experiencing exceptional customer service and welcoming smiles and greetings from everyone in this dealership, it was a no-brainer. Not to mention a great deal they offered. Mills GM will be our FIRST dealership we visit next time we need a vehicle.

Timothy Yezek

I went to mills GM because I was told they were a respectable dealership and went through the extra steps to make sure their certified pre-owned vehicles were in good working condition. However, not even three weeks after purchasing a $13,000 vehicle from them, not only was the check engine light on but so was the service air bag light. The service airbag light ended up being the impact sensor , which they did replace. But the check engine light ended up being two different flags. The first was the fuel pressure sensor. a $40 sensor which they refused to replace unless I pay $400 because they would have to drop the gas tank. The second code was for the brake pedal position sensor which they wanted $75 to fix. but the funny thing about the brake sensor is that they admitted that it was a recurring code that flagged before. So they admitted to having prior knowledge of this code and clearing it and selling it anyway (whether they were hoping I wouldn't say anything because it was "AS IS" I can't tell you) And on the sheet their mechanics gave me it states that they disconnected the bad sensor and reconnected it. If my autistic daughter gets injured on the way to one of her doctor appointments a couple check engine lights will be the least of their worries. Mills GM is clearly not a respectable business and I wouldn't recommend them to anyone.

David Misukanis

My experience an Mills GM was Fantastic. Troy Miller is an excellent salesman. He guided me through the entire purchase from beginning to end and made sure my experience at Mills GM was a positive and memorable one. Ask for Troy if you visit and you will not be disappointed.

Tomasena Lingenfelter

Josh Erdmann was the gentleman who helped me out. I knew what car I wanted when I stopped in and he helped me choose between the ones they had in the lot. My favorite thing is he always responds to my texts when I have questions or I can’t figure something out. I have had the car for three months and he still is there to help. We will be returning to him when the husband is ready for a truck. Definitely 5 star all the way!!

JOHN BURTON

Took my Buick in for repair three times and it still is not working properly.

Ann Endorf

head light alignment leaves a lot to be desired

Dawn Rasmussen

I LOVE MILLS GM!! All of the staff have huge hearts and work very hard to show me they care!

Matt Galles

Top notch shop! Thank you for quick detailed service!

Ian U

I just bought a new Sierra and had a 5 star experience. Highly recommend.

Joe Paine

Service department is great! Always friendly and professional. A pleasure to do business with.

Gary West

Stopped to see a friend

Josiah Murray

Dishonest, would not recommend

The Evjen's

Josh was wonderful to work with. He sent us pictures and a video before coming to look with great detail! We had a great buying experience and love our suburban! Thank you Josh and Mills GM!

Nels Larson

Periodic problem with shifting at low speeds was attributed to ABS not working correctly. ABS was allegedly fixed. Shifting issue still occurs. Problem NOT resolved.

Cheryl Bocnuk

A "quick" trip to Baxter/Brainerd from Grand Rapids last Friday turned into a very long day...BUT I returned home in my dream car! Excellent service from everyone at Mills GM! Thanks, Jamey David and everyone in Finance that made the deal. They even sent a driver to pick up some extra paperwork the next day. Also, thanks to Jeff Heinlen at Mills Honda for showing me the Pilot and Tahoe. LOVE my Enclave!

Austin Decker

Me and my wife went in to browse some of the pre owned vehicles and our salesman Josh Erdmann was absolutely AWESOME!! He gave us all the information and answered all our questions perfectly. Walking in I thought we may not be taken seriously just because we are still very young adults, but Josh helped us into our 2012 Infiniti M37 and we could not be happier with our purchase. I highly reccommend, if you are in the market for a new or used car, to go see Josh. You will not be dissapointed.

Matt Mohs Outdoors

All I can say is thank you for your help.

Chuck Rodgers

My wife had researched the vehicle we wanted - Yukon XL. Nate found it for us and helped us with all the paperwork. We are very happy with the vehicle. Nate was outstanding!

Scott LaCoursiere

Great staff and service.

Jeralyn Bowie

Thank you again Jim Noehring for helping us find a great car. We truly appreciate all of your help in locating just what we wanted. Love the car even though I couldn't talk my husband into the purple:) Maybe the next one.....

Tammy Woitalla

Great service all around

Kristina Dickson

They were very nice and fixed the problem

Shana Clausen

Great experience. Very friendly and professional staff. My husband and I really enjoyed working with Josh Erdmann to pick out our new vehicle.

The savage Destroyer x10

Friendly service

Kathy Ramos

Troy was thorough on all counts. I'll definitely recommend him, and Mills GMC, to my fami!y and friends.

Mary Lou Cash

I had a recall on my vehicle. I got in quickly and service was great.

Quintin Rakow

Everyone was friendly the worker talked me through what was happening to my car while I waited they got it done in an hour instead of two.

John Orlando

Had a new set of Goodyears put on my truck. Service was absolutely terrific as it always is. Mike Voeltz worked to get me the best deal on the tires, plus Mills offers us Vets a discount. Why go anywhere else? Always am super happy with Mills Gm. Thank You for the great service.