You have the opinions of real people who consume the services and products of Used Tire Warehouse, Inc. (Tires) in Massachusetts area.
At the moment the business has a rating of 4.2 out of 5 and that score has been calculated on 220 reviews.
As you can see its rating is really good, and it is founded on a large number of scores, so we can conclude that the rating is quite accurate. If there are many people who bothered to evaluate when they are happy, it works.
As you know, we do not usually bother to set tatings when these are correct and we usually do it only if we've had a problem or incidence...
This Tires corresponds to the category of Used tire shop.
Extremely helpful staff and excellent pricing! I was in and out in only an hour.
Clean and comfortable wait area
Called a day before for a whole set of tires, guy said 'we have a truckload of that size' I showed up the next day and there is nothing in my size. Don't waste your time. Employees didn't seen to care.
Excellent honest and trustworthy
Long wait and no refreshments a good thing was the small play area for kids but it was a long wait
Very good prices and excellent and friendly customer service! I highly recommend!!
Great deals and good Customer Service!
Been using them for years. They will usually have what you need in stock. Their staff is usually very friendly and knowledgeable and will show you what they have available before you purchase if you are looking for used tires... I have yet to have a proper alignment here, having them corrected is an issue as they do not have a full time alignment tech on staff. I stopped buying used tires as I had had a couple bad experiences in the work vans. Long wait times are to be expected. There are better tire shops in the area, if you are looking for fast reliable service I would look elsewhere.
Took god care of me and the wife and the manager for warehouse knows his work .and takes pride in his work which leads to wonderful customer satisfaction
Great tires, great prices. Usually pretty fast too.
Good tires cheap service a bit slow
I brought yet another friend to Used Tire Warehouse. And again we are very happy. I'll be back soon for my wife's tires.
Really nice people. They'll give you an affordable price, there is little to no waiting and the job took under an hour. I would recommend these guys to anyone.
What can i say about this place? They are very good people. They have alot of clients. From cars to trucks. The manager over there is a good guy. Five star for them
Not only were they super nice and knowledgeable but the online estimate was almost exactly what the total cost was. Once again I am very happy and will continue to reccomend them!!
Good prices
Good service, friendly technicians, looks like a brand new tire for less than half of the price! Thanks guys!
Good prices. Friendly service
Got 3 nails in my tire and they were closing in like 15 min and the guy said that they normally don't take people at this time but he took my car and change the tire great price and they stayed late to get it done great company and highly recommend them
Skilled people, good prices
All wheel drive needed four matching. No problem. Great price, friendly front desk and warehouse. Done in an hour. Highly recommended. I told all my family and friends.
Excellent
Great price, hard workers, clean waiting room. I got a BFGoodrich All-terrain that's like new for my Jeep. Mounted and balanced for a steal.
Good and helpful staff save me 400$ i would recommend
Reasonable price and good service
Great products,,service and prices.
Good.. busy though.. make an appointment if in a hurry
You can buy new tires for some prices
great service, very quick and prices are good. very pleased!
In and out! Great service at a very reasonable price based on my tire size of 275/45R/22
Good prices but the waiting time is absolutely BRUTAL! It took them over 5 hours to replace 2 tires. They are understaffed, the temperature at shop in hot days can reach well over 110 degrees. Mechanics are exhausted and to top it off they only pay $12 to be a mechanic in this place. No wonder why no one want to work there. Next time I will pay a bit more and buy tires online. Waiting killed it for me!
GREAT PRICES!!!
I've never gone anywhere else since I've begun coming here 3 years ago. Cost-effective and very friendly service.
Great deals on tires!
Reasonably priced. Friendly. In and out in half an hour. All tires are used tires!
They make you wait for 90 minutes for any work to be done its protocol I was told by the manager Which makes your wait over 2 hours for anything to be done.
The prices are probably the best around. Other places say they have the best deals but only Used Tire Warehouse does. I’ve been there at least 5 times with no problems other than the 2 times I had problems. One time a few years ago a worker broke the studs off one of the rims on my girlfriends ‘97 Jeep Cherokee and they charged us saying that they were rusted on but I’m a mechanic and so is her father and we’d just had the wheels off to do the brakes and didn’t over tighten the lugs. You never do that, especially on an older vehicle because the studs and lugs are old too! The kid probably had the air gun in forward and snapped them off. It didn’t happen on any other rim. Sometimes though it takes a little longer than I’d think to change the tires. One time it took them 3 or 4 hrs to change tires on the truck I had that was a Ford Ranger. Those tires are so small you could probably change them in an hr. Balance, and have them mounted in 30-40 mins.
They didn't fully tighten my wife's lug nuts and it ruined her rim. I brought it back and they didn't argue, they were very responsive, and made sure I was taken care of and paid for everything, including the new rim, my mechanics fee, and the tow truck to get the jeep back there. People make mistakes were all human, but it's how they acted after the fact that will make me very comfortable about continuing to use their services.
Went in to get a tire plugged and they chose to replace the tire without even asking. Replaced with a no name tire in worse condition than the tire getting fixed! Then they were mad at me because I said that is NOT what I wanted... still got stuck paying for an old crappy used tire I never wanted
Need tires for cheep money? This is the spot
It's was awesome got nice tires and all in a hour thanks
Great place for used tires though very very slow on the install turn around...
Quick service!-they honored their phone quote to the penny and did not pressure into add on sales-definitely worth checking out
They checked my problem tires and got me right in to get them fixed.
I’m sure they have good tires and do good work but there prices are really high. Anywhere else a 18in used tire is 45 to 65 dollars they want 100 dollars a tire.
Great price. Friendly, efficient.
i called on the phone was quoted 82 for a used 20inch tire drove 50 miles got there they woulnt sell it for less than 120.00 had no choice bought it keep your eyes on these guys
This place is great for a used tire place. I used to be a HUGE fan but the quality of the tires is not there anymore. They try to sell 5/32 tires for $50. Much better off buying new at Wal-Mart for $85.
Great experience, saved a boatload.
Good tires at half the price
Quick service!
Front desk people very miserable prices went way up when you buy tw of the same tire this used to be the place to go but not anymore not for me. I go to the competitor about 3 miles away now. What happened to you guys??
I can't say enough good things about this place. We had a blowout coming off the George Washington Bridge on our way from Jersey. We had to drive all the way to Buzzards Bay on the donut (at no more than 55 mph) because it was late on a Sunday and every place was closed or closing. We found a Costco still open but they refused to sell us a tire because the only type they had in stock had too low of a speed rating for our car - H (130 mph), our car requires a V (149 mph). Like I'm really going to drive that fast!? - company policy, no exceptions. Besides, they wanted $125 for the tire and approximately $25 to mount and balance it. The next morning (Memorial Day) Used Tire Warehouse sold us a very nice Goodyear tire for $50 - including mounting and balancing. I was in and out of there fairly quickly and the staff was very nice. This is their only location. They are not a chain. I wish they had a location in the Bronx, or near there, so we might have avoided driving more than 200 miles on a donut. Also, I can't tell you how much fun it was changing a tire in the Bronx.
Great service and used tires are in good condition. It is a great way to get a good used tire on the cheap.
Very friendly, could be quicker though! I believe more staff is needed! Good prices
Good quality great prices!!
Honest instead of 4 tires I was told I needed, they told I just needed 2 of same tires for back of car.. Honesty is the best policy.
Nice people. Prices too much for used tires.
YOU WANT A GOOD DEAL ON TIERS BERE THE BEST PLACE TO GO AND THEY WILL EVEN GIVE YOU A "VET" DISCOUNT
Good service. Cheap prices
Amended Review: After having an issue with the tires that were put on my personal vehicle, the manager reached out and offered to solve the problem. The manager was quick to try and resolve any issues.
Great customer service n awesome prices!
This place is great for a decent used tire. Very busy so be expecting to wait a little bit I don't think they do appointments, but I'm not sure. My wait was about 40 minutes before the car went in in 20 minutes after the car went in it was done so not too bad.
If you're in need to replace one or all four tires they are definitely the ones to go to especially if you're on a budget you get great quality tires for half the price definitely recommend going to them.
Wareham tires is an honest establishment...my back tires i bought a month ago and they were already bad ..i told the kid i needed rear alignment he said he checked but didnt ...so iwent back with my husband the manager i guess it was came out and looked at it with my husband and he agreed we did need rear alignment...the kid never checked it ..so they gave me 2 new tires and free alignment.free of charge ..i tbink they r very honest people ..and are a great place to go ..great tires great prices ..
Not a good service, desorganized and don't listen propelry to clients needs. If I come back, next time would be just for buying used tires and would have them mounted and balanced anywherelse.
Fast friendly and professional. Always a perfect visit.
I didn't even get past the phone call. They are so rude. I was hung up once an then when I called back they answered the phone saying "what". Yeah. I refuse to ever go there, so I don't recommend anyone to go there. I refuse to spend my hard earned money there.
Terrible. We called ahead with size of tires we needed + how many + were told yes they have them + even a price. Got all the way over there with the camper to be told they don't have them.
Took awhile, but it was very busy. Hello was great, tires too.
Got a tire put on Friday, drive 5 minutes home, Saturday morning it was flat. Not "covered under warranty" (told to me with an attitude and snide comment about a "learning experience" from the desk guy) so I was forced to pay another $25 to patch it, a supposed nail I ran over. I looked before I went in, saw no nails or anything else protruding. $75 for a beat up, patched tire. Never again. I'll take my money elsewhere. What a rip-off.
Went to have a tire repair,oil change and wiper blades. I was told the tire could not be repaired and I would need to replace it. It was very small nail and I was not convinced this was correct. I asked them to put the tire back on and complete everything else. The older man at the desk then yelled to me from across the waiting room why I was not going to replace it. I told him my reason. He then went into a very loud rant as to what the consequences would be if I didn't replace the tire. This was very embarrassing. And if that isn't bad enough when I went to pay for the oil change I found out they had not done a synthetic oil change which is what is recommended for my vehicle. I was told that it doesn't matter what is recommended and I need to ask for that specifically. I was told they do not check for what is recommended. Needless to say I flew to my mechanic for a fix. And tire was repaired for $10.00. No thanks to Used Tire Warehouse!!!!!!
They broke my e brake and refused to fix it trying to tell me I needed to get new brakes on all 4 wheels even though I had just had all new pads and rotors done 2 weeks prior at the dealership my boyfriend works at. It wasnt until he threatened to drive an hour down and look at the problem himself that they made my car driveable and sent me on my way still charging me for the tires leaving me with broken parts! Horrible service, take a man with you or they will take advantage!
Very reasonable prices
Amazing! Quick, helpful, organized.. My tires are like new. Soooo inexpensive. Amazing all around.
Great tires @ great prices
Get tires here. It is such a good deal, and they have amazing quality. They're doing a great job.
As I was traveling back to New York I ended up having a situation with my tire. Had a flat spot on the tire & needed a new one but had difficulty finding a place in the area with the tire size I needed. This place was by far the friendliest shop I spoke to. Great customer service the guy on the phone took down my name & number & called back saying they had the tire in stock. When we got there they were able to take us immediately.
I like the first come, first served policy, they have a huge selection and they seem to pay attention to detail, I noticed that they checked the final tightness of my lug nuts with a torque wrench. Overall a positive experience.
Great place get used but still good tires.. They also install them.. Can't beat It wide variety of tires and have rims as well. Call for availability..
Usually quick service, good prices, convenient location. Has a play area for kids.
They are the best in the area... Great customer service, great prices, quick service. We recommend Used Tire Warehouse to everyone.
Great for the price. I would have thought used tires would be cheaper, but that just me. Super friendly service, large waiting room (usually full), separate play area for kids, interesting magazines and free coffee while you wait. Also offers other mechical services, like oil changes, alignments, etc,
Prompt service, friendly staff, good prices
Great place in & out in an hour
If you need tires and are on a budget, you can't beat this place. Since they let you pick your tires, you can look at the whole inventory and find the best ones.
Great service, in and out in 45 minutes on a Saturday morning. The tires were nice, and they are super honest. I wanted a 4 wheel alignment, and they told me it was not needed, and no charge!
They are fast, efficient and friendly.
The place is great
Make sure you check your tires for their 80% tread remarks.
I wish I could give this terrible scummy place a negative amount of stars. DONT GO HERE. I came to get my tires done and my girlfriend left her wallet in the car and the cash in her wallet was stolen. When asking them about the missing money they told me “We don’t know you, we know our employee and trust his integrity.” If you want to trust the place you’re getting your car worked at don’t go to Used Tire Warehouse.
I always get my oil changed and buy my tires here, for an extra ten dollars you can get a 10,000 mi warrantee that will protect you in case the tire is damaged. The people are always nice and they're located right across from Wareham Crossing so you can go shop instead of waiting around, but they generally work pretty quickly unless you go in on a weekend.
A nice facility in an easy to find location, but I floud the tires a little over priced. They had a used set for $389 vs a new set form NTB for $460. While the used ones were less expensive, it wasn't enough of a price difference, so I purchased new. I have purchased used before, but I got 4 used for the price of 1 new. Perhaps just the size this time? Definitely worth checking out, especially for an "around town" car.
They work in a timely fashion Manner and the tires were at a reasonable price.
Great place been using them for some time on and off. Can't beat the service or price.
Friendly & Honest Staff. Great Prices. The Tires Sold At Super Wal-Mart Are NOT Really Named Brand...Companies Like Goodrich Put Their Name On Cheap Tires In Order To Sell Them To Wal-Mart For Such Low Prices...Used Tire Warehouse Sells LEGIT Name Brand Tires That Are Barely Used. WheelChair Accessible Parking & Bathroom
I have been going here ever since they opened. Lately theres a man behind the counter with gray hair and a goatee with glasses kind of heavy who is the biggest jerk. He doesn't like when its busy. He gives me an attitude everytime he waits on me and has done the same thing to many others. Great prices but can be sloppy when really busy like changing wrong tires or putting 2 snow tires on drivers side instead of on front or back. Cheap prices though. 50 bucks for a used tire that looks brand new.
They are great! Fast service and always done right. The front desk staff could work on their people skills. It doesn't stop me from going back everytime.
It's used tire,became a little pricey but still an ok deal
Got a flat, rear passenger tire. The tow truck driver recommended used tire warehouse. Everyone was so nice, I was pleasantly surprised. I was in and out in a jiff. And it only cost me 56$. Looks like I found a great tire place.
Bringing my car for alignment after replace the whole suspension 1st attempt alignment don’t done properly come back for 2nd alignment my car get worst + tire rotation $99 for nothing never come back
They have great service
Professional and comfortable. Requesting an oil change with tires added an extra hour to my visit. Would have been a better experience if the reason why was explained from the beginning. Gentleman knew I was frustrated as I watched customers who came after me leave before me during my 2.5 hour visit. Overall I would recommend this business. They know their business very well.
They were very slow over your to put two tires on. Price ok.
I thought I needed a new rim for my tire. I went there today. The men who work there are honest and friendly. I only needed more of the goop they put around the rim so the air doesn't leak. They also rotated my tires and made sure they were all in good shape. I had purchased 4 tires from Used TIre Warehouse in December 2016. Worth the drive for sure!
Good service and reasonable prices!
If you need amazing used tires at a decent price, this is the place for you. Ill never go anywhere else.
Great prices, only place I buy my family's tires at for last 6 years. Only complaint is long waits of about an hour because they are ALWAYS understaffed as an excuse for long waits.
So here is my honest review of this place. Back when they were in the old building prices were better and they seemed to care a little bit more. First the good. They do have pretty decent equipment and the know how. There are a few good people there who really know there stuff but there bad people skills really almost out weigh there knowledge. I have installed tires for a living myself in the past and this is back in the day when we had no extra assist arm on the old machines to help with low profile tires and I have no issues getting them on with zero damage to the rim be it OEM or aftermarket. So I need some tires mounted today. It is 7:40 in the morning so I figured I would call. I tell the the man I have 4 tires I need mounted. He tells me it's $25.00 unless it's afterarket then it's another $25.00 so $50.00 ea. Wheel now I was going to ask why that is. However I explained these are 19" stock mustang wheels. I tell him but there not on a mustang. Long story short he couldn't give me a straight answer as to what the cost would be. So I'm going to the guy who is 8 mins away and will do them for $15.00 ea. I have to assume that they want double the price to mount tires to after market rims because they can damages easier. Ummm really. Almost every make and model of car these days have a trim level that comes with something other then steel wheels weather it is a painted aluminium, brushed aluminium or any other material and finish but I don't see the need they never did this before. They know they can to it with out damaging the rim I have done it my self countless times and I have seen them do it countless times as well. Bottom line tires are way to expensive Poor people skills Not very honest in what they tell people They do have the ability to be so much better but maybe there over head has gotten so high they have to nickel and dime idk
Good but screwed up my lug nut
Excellent service and prices
A good place to get used and new tires
A little pricey for a used tire place but better quality used tires. Big staff & they didn't break my wheels studs like the last jack### place I went to. Totally worth it. There is a kids room too.
If you needed decent tires on the cheap then this is the place to go!
Great fast service amazing deal on wheels. Will definitely give them business again.
They fixed my tire fast at a very reasonable price
Its was good the manager is a women at first she can come off a lil rude in her tone but she changed it towards the end the gentleman who help us he was new he was great !! I recommend this place for tires if huu pur in need !!
Wife needed 4 tires for her Mazda. They gave her a great deal...will surely go back again!!! Thanks to Paul and Matt!!!
awesome price and great used tires, the customer service could and must improve more
Quick,convenient. Just ok with the prices, for used tires
The worst place for tires I think I've ever been to they've messed up 4 times so far due to non replacement of the tire stems Ty's keep on coming out leaking schitt's unbelievable
Talked to some lady on the phone who said they had my rim and tire for 55. I asked her 3 times to confirm that that was the price with the rim she said yes that included the rim and balancing. Gave her the number of the tire too so she could look it up and she said they had one in stock. I get their and they tell me it's an extra 65 for the rim so altogether it's 120. And also they don't have my rim in stock even though I just drove all the way from sandwich to get this done. So now not only did I not grab enough money but I leave empty handed with a donut still on that I have to hope makes it home. Can't believe I got recommended this place. Worst service I've ever ben given. Thanks used tire warehouse your the best.
Great used tires.
Great prices on tires
Fast and courteous service with very reasonable prices!
Mostly friendly. Certainly busier on weekends
I have always come here first for any of my used vehicles tires ,tread an condition of tires are always good to great ! For those older cars that you might trade in or sell an dont want the expense off brand new to pass inspection or just personal safety this place is worth the call or visit.
Team was helpful at the shop and the facilities were better than I've ever seen for a tire/service dealer. Nice waiting room with pod coffee, pretty garden and picnic area includes a dog walk. Good prices and reasonable wait time. Mike
Great place for used tires with about 75% of tread life remaining, and great prices.
Super friendly service and you can't beat the price! Worth the drive for me.
Great service and friendly staff. Clean waiting area extremely reasonable prices.
Took a lot longer than I expected but overall good service.
Great staff. Good service and a good selection of tires
The only place we use for tires.
This review was written by my husband who was extremely disappointed in their service today: I've never written a negative review of any local business, but I feel it necessary to make an exception in this case.. My family have been customers of the UTW for many years and have referred several friends there in the past.. I brought our 05 Sienna in for 4 tires today. The tires were all worn evenly, but the car had no alignment issues at all. I was the first person in the shop at 7am. At about 9.30am or so, they told him the car was done. After driving the vehicle down the road not even a mile, it was evident the alignment was extremely off, pulling the car extremely to the right. (Not a big deal, especially since the tires were worn and I didn't mind paying for an alignment.) Returned to the store and they decided to swap the front 2 tires and told me it should be all set. Left and drove a mile down the road to have the car pulling in the opposite direction. Returned to the shop and asked them to put four different tires on it and check the alignment. The claimed they did so, and showed me a report that the alignment was off, so I agreed to pay for an alignment. Got the car back and drove away after receiving an alignment report that it was all set. Got in the car and began driving down the road; this time noticing that the steering wheel itself was no longer straight and the car was again tugging to the left. (After I returned to the shop in disbelief, one of the tire installers actually got in the car with me and confirmed it extremely screwed up). I returned to UTW one last time and waited another hour. They told me they did alignment again and showed me a report indicating it was in line, but informed me they took it for another test drive and it was still tugging to the left for some apparent reason. They said they checked everything and could not figure it out. I am giving them 2 stars because they refunded me for the alignment. Otherwise, they manager, Matt, seemed like he could have cared less about the craziness that had gone on there. It was 1pm when I left. A few of the installers seemed like they may have cared, but what kind of a tire shop can't get a car to track straight. I am at a loss for words and will have to take it to another place to have it re-aligned. (And I guess I've learned my lesson the hard way that it doesn't pay to be cheap.) I always considered this place a bargain and a well run business, but this last experience may have soured me for good. Goodbye UTW. I guess it was nice knowing you.
Very friendly staff. Great prices. Got lucky and caught them in a lull. Was done quickly. They are usually swamped.
I have been there twice.. GREAT CUSTOMER SERVICE, ANSWERED ALL MY QUESTIONS, FAST AND CLEAN. Got 4 tires for my van... Just got a used Pickup and SHE'S GOING THERE FOR NEW SNEAKERS.. :) VERY SATISFIED... :)
Good service and friendly
Decent pricing 30 day warranty. The girl at the front desk do not know her name is very friendly. They're also very quick. The only reason I'm giving them four stars is because whoever changed my tire stole weed out of my car LOL. And I know this because I got the weed on the way there and it was too big nuggets and when I got my car back there was only one nugget in the bag. Also next to the weed was a bunch of papers that had greasy handprints all over them from someone who works in the garage , why were you in my glove compartment? LOL . I would be mad but if you're that desperate then you could take a nugget LOL . I would go there again but I would make sure I put my weed in my purse. Or anything valuable.
Great Employees, usually quick but they get busy during lunch hours and when people start getting out of work. I try to call first and check how busy they are. Very good used tires, most of them gotta be new or they are barely used. Best prices for this area for sure. Free alignment test too.
Great deals, friendly, efficient service. Highly recommended.
UTW...sold me a set of tires with 80% tread and we're "run flat" tires. "Run Flat" tires shouldn't be on my car for one. One of the tires had a bubble in it and when I called about replacement I was hung up on. After 3 months these tires were no good. I came back to get replacements hoping they would practice good business based on my already terrible experience. They slightly did so. HOWEVER after installing the new set .... I IMMEDIATELY went to get the vehicle aligned. The new set had CLEAR markings on the tires as to which side should be inward (because they are assemeteical tires) and 2 were on backwards. It was also pointed out that one had a gash in it. So 3 of 4 had an issue immediately. I called very agitated at this point and was treated rudely on the phone and when I returned a mere 1.5 hours later the attitude continued. If I hadn't paid what I paid for the first set I would have never returned. I have now paid almost what a new set would have been to begin with. I was told "there's no expressed mileage parameters on used tires". THIS PLACE IS UNPROFESSIONAL AND A JOKE. PLEASE PROTECT YOURSELVES AND NEVER GO HERE. My inclination is they prey on people who have not much money and don't regularly service their vehicles to catch the errors they practice on,what has been proven now, as a regular basis. I'm so glad I have now wasted half a day with their ineptitude. Update: UTW did their best to rectify this situation after this initial review. They fixed the error on the tires that were installed incorrectly. They ordered a new tire for the one with a gash in it. The next day they installed this tire for me with no waiting. That being said upon completion they had 2 employees walk to my car and remind me that they did what they eventually said they would do. They also asked me to modify this review. As a consumer I have explained the entirety of my experience with UTW. While they rectified this situation it wasn't without aggravation and TIME on my part on 2 different days. I stand by what I have written and as I explained to their employees I put my name to this review for a reason. It's an honest account from a customer. I had given a 1 rating and I have modified to a 2 based on eventual resolution.
Cheap prices on tires
Great place, great prices on tires.
Excellent plac for tires. Moe than enough tread to meet state requirements and reasonable price s. Good service tooo.
great service! great value!
Good service with a smile.
This place was awesome in every way. The front desk was more then helpful and friendly I got to pick out whatever tires I wanted. The price was half that of a brand new tires and these tires are practically brand new anyway. Would highly recommend to anyone.
Being told your vehicle will be next for over 2 hours straight is really frustrating...especially when the initial conversation was you will be done in an hour.
Got in and out in a timely manner. Service was great, the tires were of great value. Great workers
Sufficiently fast, friend n helpful
Fantastic, great prices and customer service
I don't advise you to use your creepy old person voice and loudly say "ya got any used rubbahs" and laugh in a raspy way while looking back at everyone in the waiting room. They will not laugh, and they do not have used rubbers you can have.