Reviews of NEW ENGLAND TIRE Car Care Centers - Mansfield (Tires)

Karen Wischnowsky

We had a brake problem on our way to vacation and NE Tire was the closest place to where we were. They took us right in, did an excellent job at a fair price, and they even made our two dogs feel welcome while we were waiting. You can't get this kind of personal service from a chain. Highly recommend!

Kyle Dupree

Fantastic service.

Nick Roulleau

After being a loyal customer for 16 years, thing at this shop have changed. Their new management seems to have no concern with integrity, customer service, customer retention or standing by their work. After using sub-standard parts (this according to their own mechanic), which caused a slew of new problems which they claimed were unrelated to the "fix", and replacing a whole bunch of things that didn't need to be replaced in trying to solve the new problems (and the unresolved original problem), I finally took it to the dealership when my brake line blew out (unrelated to the original problem, except, according to the dealership, that the brake line was damaged by whoever worked on the axle, the original problem) who identified the work that had been done (without my hinting at what work they had done, just in describing the symptoms) as the source of the problem(s). In approaching NETire about it, the new manager, said it couldn't be true, everything they had done was necessary ("trust me"), get it in writing and they'd refund the axle (1/33 of the total bill) but not any of the unnecessary work that was done (unnecessary according to the dealership, who had no incentive to make it up, I don't typically get service there, and were not quoting me to do the work). All in all, if you want a low integrity management to treat you poorly after being a loyal client for a decade and a half, and to not care to keep you as a customer, or to actually fix problems, but are happy to install parts unnecessarily and take your money and claim the problems they cause in "fixing" it are "new and unrelated", this is the place for you...otherwise, I think you'll be happier paying through the nose at the dealership, or just finding another shop for your car service, tires, etc...

john doe

do not bring your car here. they screwed up my car. I am not able to drive it after they fixed it. ha ha ha

Kevin Kuntz

I stopped in on a Saturday afternoon and was able to get an alignment and balance done within an hour for a very fair price. I will definitely come back to this business.

Anthony Luiz

Ne tire rocks

Luis Rivera

Great price and service

Bill Hutcheon

Great Job guys!.. there is an All NEW CREW of management, oil tech.'s, Certified Auto and Alignment techs. Etc. The place has a fresh New Look. The service manager Nathan Jones went above and beyond to make sure I was completely satisfied. Thanks again guys you were great

Kayleigh Bunker

Spent a fortune here on what was supposed to be all brand new tires just to get a nail in one, brought it somewhere else to have it fixed & they tell me they can't fix it because it already has a temporary plug in it. So my "brand new tires" were not brand new.

The Kat Warren

Without hesitation these gentlemen absolutely save the day. My husband and I were on our way to a wedding and our tire started to run flat. On a whim and a Google search we pulled into their shop. The technician plugged the tire and sent us on our way! I honestly cannot think these gentlemen enough there is no doubt in my mind that this is a place I will continue to do business with.

Hollie Moore

Honest and trustworthy!

holly magrone

We had a flat on our 30ft camping trailer Columbus Day weekend. We pulled in, had it changed and pulled out within 40 mins!!! Fast, friendly and amazing service!! HIGHLY recommend!

Tedford Juachon

Friendly service and competitive rates. There was an hour wait when I first arrived, but they bumped me up when they learned I was passing through with my daughter.

Slandy Ogine-Noel

Great customer service but a bit pricey

Otis Burg

Bought 4 tires and an alignment. Drove the car out with a hard drive and steering wheel turned to the left to drive straight. They didn't center the steering wheel during the alignment and they over inflated the tires. ... Not cool!

Rhonda Johnson

Always excellent service at this place. Wait time was short. I waited for my oil change.

Peter Kortright

Through, professional, trustworthy.

Jeff wheeler

Dissapointed.. Use to like coming here as they always did the best jobs with alignment and had great customer service.. But they just got done telling my parents they needed new brakes and rotors and other work, when I just did the brakes less then 15k miles ago. We ordered all new parts to do it ourselves and couldn't believe the brakes were still in almost brand new condition. Ended up having to go back and return all the parts. Don't let this place scam you!

Deem Denikin

Great service & veterans discount

John Pepin

I ordered a wheel & tire package from Tire Rack, and New England Tire installed them for me and provided an alignment. Prices were fair and service was friendly and quick. They helped load my other tires into the car and took good care of both sets of wheels.

Ryan White

I brought my Escalade in for an oil change. After smelling oil for the day I checked the oil and found New England tire in Mansfield overfilled my oil above serial number on dipstick then told me it was only 1/2 qt overfilled (actually much more) and it wouldn't hurt anything. 2 days later engine was making bad noise and had to be replaced at cost of $6k.Customers beware!!!!

Joe Hoey

Great honest service good prices

RON PETER

Always Good Sirvice, Good Staff Best Price

Guy Andersen

Excellent service

Bill F

Recently went to NE Tire Care and, as Always, they did a great job on my vehicle. Been going for years and Mike is GREAT...always going above and beyond. Joey has also been awesome when I need car service. I would highly recommend...as I do to friends and family.

DR. Hannah

Gave me a drink when i was thorsty

Sarah Em

I've heard mixed things about this location - when I went they told me I needed to buy a new tire for a hole I could have plugged, and tried to sell me on other repairs that it turned out I didn't need either. I had gone in for an oil change.

David Fonseca

Great place to get work done. Fast, friendly, and quick service.

Beth C

They are fair and honest. Have been going here for years always treat us great.

paul pasquariello

Great Staff

Erik Rohe

Easy appointments, fast friendly service..and free coffee.....Customer for life!!!

Danilo Rodriguez

Good and fast service.

Dreamers Realm

Quick and friendly service. Honest about the work they need to do but unlike other places I've been, they won't do anything without your permission.