We have the reviews of real people who purchase the products and services of Melvin\'s Tire Pros (Tires) in the state of Massachusetts.
Right now this firm receives a score of 4.6 stars over 5 and the rating is based on 104 reviews.
You may have noticed that it has an average rating is almost the best one, and it is founded on a large number of opinions, so we can conclude that the score is very credible. If many people have bothered to value when they are satisfied with the service, is that it works.
You know that we don't usually bother to write evaluations when they are positive and we usually do it only if we've had a problem or issue...
This Tires is included in the category of Auto parts store.
Very nice professional staff. Clean waiting area and very clean bathroom. Average wait time for service.
Great service. Reasonable prices
Outstanding service. Very happy with my new tires.
new spark plugs new wires oil change on a 2005 dodge caravan over 3 hundred fifty bucks after I was quoted 100 fifty less so gary was on vacation so I got screwed thanks for nothing lost a customer they even knocked off fifty bucks omg!!!!
Good service, decent prices, but low quality wifi in the waiting area.
Very good service, thorough and timely.
They are bad they said they had the tires I neened and it would be an hour to put them on. Three hours latter they were done. They say they have the the tires you need even when they don`t . Then they don`t care when they wast your time. They were rude and lied to me. Do not trust them. After they take your tires off they are stuck there. Go to town fire tire they do not lie to you there.
Had my car towed to the seekonk location when it was overheating. After my car being there for 2 days, and $1100 later, I’ve had my car back 20 minutes and here I am waiting for a Tow truck again. Cars overheating still and no heat. I’m not exactly the happiest customer. I’m actually furious. Hopefully they fix it right this time and I will not be a returning customer!
I originally went to firestone to have my AC checked, turns out I had a bad compressor and they were going to charge me almost 1000 to replace and recharge it. Knowing I was getting ripped off, I went to Melvin’s and I paid about 320 less than what I would’ve paid at Firestone and most likely got a much better quality repair done than I would’ve received. The guys at Melvin’s are very professional and honest, telling me how much everything would likely cost and how long it would take, all which were about what they estimated. I highly recommend them!
Always provide a high level of service and great prices! My go to shop for tires and breaks.
Paul is always a great help and in a timley manner
Never an over sell. I go in, tell them what I want done and they do it, quickly and without any annoying sales ploys. Very trust worthy, I enjoy doing business with them
Tire Pros is the only place to buy tires! The staff is always helpful, knowledgeable and pleasant.
Quick and easy! Came in for a tire patch and they took care of it right away. Friendly faces and quick service.
Fast honest service. I will be returning.
Great service. Friendly straff behind the counter. Best coffee in seeking
Always good service.
Zombies working here...It took an hour for a kid with an attitude wearing a sweatshirt with hoodie over his head to reseat a leaking tire bead. Takes 15 mins tops to do that!
Love it ! They are very polite very good service ! I always bring all my cars there very clean responsible respectful people 100 percent recommend them.
Tom was very helpful. Have been here before and will continue. Very good service
Very helpful and quick.
Always great service and prices.
I went to the location in north smith-field RI last weekend and they were super nice , bought 6 tires for my truck but i wasn't happy a day later and with some discussion, they are helping me get some bigger tires to replace what I bought . I've always been a town fair tire customer because they will meet or beat any price BUT since tire pro's helped me out and they were just a little bit more in price BUT The service was 100% and Gary the sales rep was very helpful and understanding, I am now FULL TIME tire pro's customer . BOB MACDONALD
Always nice!
Fast and friendly.. competitive pricing. Oil change in and out!!
Thank you so much to the guys at Melvin's if it wasn't for them I would not be able to get out of my car on the driver side the door's been stuck closed for.....
Good service and prices.
I had an unexpected emergency visit to Melvin’s in Smithfield today when my tire burst on the highway as I was passing through Rhode Island. This is obviously never a good situation but I’m grateful that it at least happened near Melvin’s - they went out of their way to help me put the spare on and everyone I interacted with was unbelievably kind. I would recommend this place to everyone in the area. I’m so thankful to have had such a fantastic experience with them. They really saved me today.
Very professional and do good work. Had rear brakes muffler and catalytic replaced but the muffler sounded louder than it should, i brought it back in and they swapped it for another unit at no cost. New unit is much quieter and my car runs great
Great people
We use them for both our fleet vehicles for work and many of us use them for our personal vehicles. Always professional and friendly. They go out of their way to help get our vehicles serviced. Prices are great as well. Recommended.
A little
Always fair and honest...Will use no other mechanic shop!
Friendly and knowledgeable, always a pleasure to work with.
I just got my oil changed, tires rotated, and transmission fluid flushed here, and my experience was great. While other places (dealers, Firestone, Jiffy Lube) I've been have tried to push needless services like coolant flushes or premature belt changes, Tire Pros did what I asked and didn't even bring up other service items. While I waited there I saw them deal with other customers in an honest, straightforward way and even went out of their way to make them happy. I will come here again (hopefully not too soon, though!).
as always great service only place we go for service most importantly got the job done
If you purchase your tires from Melvin, they fix your flat tires for free. Had a nail in one tire and it was fixed while I went to lunch. Very satisfied. Would recommend Melvin!
Paul and his team always provided great customer service to our family. We are repeat customers and are always satisfied with their level of care to our vehicles and expertise. Thank you, Charles M.
Great service . Quick and polite have never had a problem choose them for service .
Always efficient and thorough. Great customer service! I feel completely comfortable recommending Melvin's Seekonk to friends.
Great for tire changes and inspections. Fast and reasonable every time!
This place is great!!! I went to Town Fair Tire down the street and they saw me as a mark because I'm a woman. I went to Melvin's and they sold me 2 tires and not insisting on 4 like the other place. Since then I've been there for an oil change and plug the tires. Paul is awesome and the service is fast.
How lucky that I discovered Melvin's Tirepro Seekonk MA in 2015 because they are far better than my previous service on expertise, problem solving, quick service. Thanks a million Paul, Tom, Keith, Elvis, and any other staff who work on my cars.
They repaired my the slow leak in my tire at no charge.
Very helpful
Great service, competitive prices
Always fast courtesy service, they stand behind their work
Friendly and helpful
Worst place to take your vehicle. Couldn't get alignment right and still charged me. Brought it elsewhere, got the alignment perfect; and paperwork to prove it... just recently brought my car there for an inspection and they tried to charge me a ridiculous amount of money for something that was un needed.... not to memtnion, everyone's piss poor attitude ALL the time... learn to smile people! STAY FAR AWAY from this place.
Always reasonable and have always been straight with me. I like the fact that I usually deal with Rick who I have gotten to trust with my cars and those of my kids. Will be back there for any work as long as I keep being treated well!
Ok but over pricedddd
Always a good experience here. Have purchased tires here and have state inspections done. Service is quick, waiting area is clean and well lit. Would be nice if there was customer wifi.
Great service and quality work
Great service, and great people. Always a good experience. Been taking my vehicles there for years, for oil and tires, to major repairs, and have never left unsatisfied. Very knowledgeable, friendly, and always happy with the turn-over time, as well as getting my vehicles in for service quickly. - Christopher O'Brien
This business definitely is customer oriented. They work hard to satisfy thier customers. Special thanks to, Sirius, at the front desk for taking care of me.
Found a leak in the wall of one of my tires: looked up places near me that could fix it and found Melvin's. They were able to order the exact same tire and put it on for me in just 2 days time. Excellent service both times I was there. Will definitely keep them in mind if I have car issues again!
Two hours for oil change
Terrible! - had an oil change - they overfilled the engine by 5 quarts - after drain and refill by a competent service center the car still burns oil and drips on my new garage floor. The worst part, management wouldn't take responsibility for it. Now add insult to injury, the Owner's Response is nothing but lies - the only thing upper management did was hang up on me when I tried to explain what they did wrong!
Always great service!!!!
I really want to recommend this place, the staff is friendly, the area is clean and easy to get in and out of, and the service is fast. However, without consent I was charged $17 for a headlight bulb and $15 to install it! I wish someone would have called me because I would have done it myself for $3. It literally takes 2 minutes with my car's easy assess to the bulbs assembly. For this reason, I can not recommend this company. Any company that clearly takes advantage of the customer without their consent and over charges you for parts and labor is one not worth your service. Update: The owner Melvin personally contacted me and issued a full refund for the part and labor. He was extremely apologetic and truly sorry I was charged for an unauthorized service. I've changed my rating to reflect this excellent customer care and for truly looking out for their patrons.
Great staff and they do wonderful work!
Great tire service
Friendly, expert and fair. Nice waiting area and clean bathroom.
Good service but they have a clown or two that are parts changers not mechanics. They throw away fender guards as well. There was no damage or rot on this interior fender guard. All the holders were in place. It was just convenient for the mechanic to take it off to access the area where he was working on and laziness for him not to return it.
Very professional
Professional and speedy service will fix your car issue and get you back on your way! A+
LOL AT THIS PLACE
Been going here for my car for over 5 years now, excellent service, quick and professional!
Very happy with the service and cost of repairs. Work is done quickly and they stand behind there work. They also keep you informed of future maintenance.
Great service and great people skills
Tire plug - quick and easy. Paul (Manager) and his technicians were professional. I was in and out within 30 minutes. Thank you
Love coming here. They are always so accommodating, professional and friendly. Prices are reasonable. Have always received good service.
I have been going to Melvin's Tire Pros for oil changes and tire rotations. They have always provided professional, personable, and prompt service! I definitely recommend their services!
Overall I've had pretty good experience with Melvin's. My wife and I have taken several vehicles to the Seekonk location over the years, primarily for tire/wheel services (tire replacement, wheel balancing, alignment) and state inspections. In general the customer service is good, pricing is quite fair, wait times are reasonable. My most recent experience was a bit mixed in that new winter tires for my Audi sedan were improperly balanced. I brought the car back and reported the issue, and the tech rebalanced one tire which they admitted was incorrect and rotated the position of others at no charge. The wheel balance still wasn't right though and I ultimately had it corrected at the Audi dealer (which utilizes a Hunter Road Force balancer). Again I wouldn't hesitate to go back and overall have had a good experience. But if you're very particular about balancing or alignment, or have a specialized vehicle, you may find other shops a better fit.
Attention to detail is second to none
Wow, what a wonderful team at Melvin' s TirePro in Seekonk. Fast, amazingly nice and helpful and at a good price. I couldn't be happier! Thank you!
Quick efficient service. Reasonable prices
Great customer service. Very accommodating and professional
Great service, fast and efficient. Car is running better than ever
I've been going to Tire Pros since I moved to RI 14 years ago. My car had to be towed and AAA advised me to use Tire Pros. It was the best advise I've been given! I moved to their Seekonk location after the Pawtucket branch closed, and I still find them to be knowledgeable, helpful and reasonably priced. They have now been servicing 4 of our cars through the years, and I still know when I drive away, my car will be better then when I left it with the Tire Pro's group.
The team at Melvin's in Seekonk knows my older car and is competent in their diagnostics and doing what is needed to keep it running.
I had a problem with my tire balance. Rick and Kevin called me up to bring it back. They went the extra mile, they dropped me off and picked me up at my house! They corrected my tire balancing problem. Great people and great service!
Professional/ courteous/ knowledgeable staff to deal with. Also reasonable in prices/fees for service. Also did not wait forever; would strongly recommend!
Customer service is good. But they have some real hacks in the garage. They do work in the front and throw away your inner wheel well guards instead of putting them back on. Did it to me, did it to my friends truck as well. This ends up trashing your engine bay with water and dirt. Too much time condemning parts instead of servicing whats there.
Great staff
Great service.. mechanics do their best to keep your vehicle as clean as you brought it. And fixed right the first time..
Only place I recommend for auto repair and tires. Fair pricing, great people and done right.
Great job today, they took us in without an appointment on a late Saturday afternoon and since the tire had plenty of tread left they fixed the tire for less than $30. Very pleased and I’m certain we will be back .
Very accommodating!!
I have been there for oil changes and tires. They do a thorough review of your car when they do the oil change included in the price. The tire prices are good and the work they have done is very good. I trust them. They give a good price without trying to sell things you don't need. I would schedule an appt. It is possible you can get in at a time that works for you.
Quick, quality service
Friendly fast service always. They find your problem and fix it quickly. Great prices on tires too. My place for all my auto needs
Replaced my tire when I got a pot hole, even put the spare back in the trunk. Offered us a protection plan for 15.00, and boy am I glad we opted for it. 2 months later, hit another pot hole (thanks RI), and we had a new tire on it for free. Service with a smile, quick and clean.
They were really great with fixing my tire. They were able to repair it and didn't try to force me to buy a brand new tire.
I did the RI state inspection as a walk-in and it was done within 30 mins. Excellent customer service and they listen to you!!
Excellent experience with these guys. I called in on a Friday for a tire quote. Tires were ordered and I arrived on a Sat morning for installation - in and out in under an hour. The price was unbeatable. John Z is a rockstar!! It's customer service like this that has made me a life long customer for all my auto service needs. I'll be recommending Tire Pro's to all my friends and family.
Walked in needed a serpentine belt replaced.in and out in less than an hour and paid lowest estimate.great place will definitely be ack.
I went there for an inspection. They were very nice and professional. Had me in and out. The waiting room was comfortable. Would reccomend to others and would go back.
Open Saturday, fair prices, quick service. Docked one star for Fox News in the waiting room.
I have been bringing my business to Melvin's for the past 7 years. They are fantastic! Fast, helpful and very accommodating. Love this place!
Not impressed. Won't be back. Milked me for everything they could. Had a tight timeline, they failed to meet it. Disappointed. Know what you need done before going there.
Fairly priced, excellent service.
Great friendly service, honest and dependable. We have had our cars serviced there for years and have always had great service.
My new go to tire shop, good people, good service. Honest and thorough
They always give me an appointment within a day or two, courteous, professional, super clean and comfortable waiting area.
Nice clean waiting area fast service and the best customer service I’ve ever experienced Gary is awesome. I just bought my car and I’m new to the area and I’m just coming for my first oil change I’ll definitely be calling this place for anything I need in the future.
I have been to a lot of placed over the years for tires and car related service. But have to say the staff at the Seekonk, MA location is hand down the best group I've ever dealt with. They are the most pleasant and knowledgeable about their products and have never once tried to sell me something I don't need. Wish more company's had their same work ethic. They treat people like people and not just another customer to take advantage off. I will continue to refer people to them and will always trust them with all my car needs. I truly appreciate the way they get to know you and personalize your service experience. Truly a customer forever and wish that business all the success it deserves, refreshing to know that their are still people who actually care about your needs. Thank you Melvin's Tire Pro's
Tom is truly the best! They always go above and beyond. Super quick to fix issues and set real expectations. Thank you so much.
I was at the bagel shop next door with my elderly mom and got a nail in my tire. Rather than have my mom walk through the parking lot the salesman who's initials are PS was so amazing!! He walked over and got my car, fixed the tire and drove the car back to us at the bagel place!!! The customer service was awesome!! I will be back again that is for sure:)
Need something done and done right see Gary. The man is a walking definition of integrity and trust. The reason for the three is the other clown that thrives on getting your phone numbers and email address's through relentless badgering. I finally give in and gave my email address, know about a week later or less my inbox is a spam sewer. Hmmmm. Glad I didn't give my phone number.
Great service every time I use them.
Gary and Chris provide exceptional customer service. I am so fortunate to have mechanics I can trust. I drive quite far - 45 minutes - to reach this location. I have found that they are honest and do not ever try to take advantage of my business. Their very hardworking staff are professional and kind. While I utilize their services mostly for routine maintenance, I have required emergency services on several occasions and they never disappoint.
I have been using Melvin's for 3 years since moving to the area. The customer service and communication provided by Paul and Jim is excellent. The quality of work by the mechanics has been exceptional from basic oil changes, to tire service, and exhaust work. I would recommend Melvin's for anyone looking for a reliable and affordable shop.
Excellent service. Very quick. Great prices
Never a problem. Friendly, positive and efficient. My place for tires.
Gary the manager always takes good care of me gets me in and out thanks Gary I appreciate you
Honest shop no hard sell can you believe it
Incredible service and true professionals. Thank you, Paul!
I had a sidewall blowout and called ahead for a new tire to be installed first thing the next day. They were ready with the tire and got me in right away. Less than 40 minutes and I was back on the road.
They were wonderful! The service was fast, efficient, and the people were lovely.
Good service
Excellent service
Melvin's gets me back to work fast. Visit this crew. They work fast. Clearly posted rates. Clean waiting room. Thanks Melvin's.
I have been going here (Smithfield)for many years and have always had excellent service. Staff is very polite and accomodating. I'd give 10 stars if possible.
Always great customer service . I take all my vehicles there from my Dodge pickup to my Toyota yaris and im always satisfied
Very friendly and fast service
Brought my car in for a slow leak (1 day between fill and flat). No appointment, was out in 45 minutes with a tire seal (I have a 14 year old car and I don't know when the tires were last replaced). 3 days later I noticed my tire looked like it was getting flat again. Took about 4 days from full to flat - brought my car back after a week. Once again in and out in less than an hour (30 minutes this time). Was told I had a hole in my tire, and since they couldn't 100% prove it was or was not there when I brought it in previously, they repaired it free of cost. I offered to pay for the labor anyway, and they turned me down. I need to replace my two front tires, and planning on getting them replaced here. I think I found my new local repair shop!
so i own a 2004 bmw with high performance wheels and brakes, i went to tire rpos in smithfield ri for some new all weather tires for the winter a few weeks ago (that was my first mistake) now i am outside the bay watching the kid work on my car he does the tire balances them then puts them on the car. Now i do not know really anything about cars but i do know that your not supposed to tightne them down with all your might he proceeds to use his impact gun and i thought they were going to brake he was hitting them so hard now the car is on the ground and i see him with a 3 foot bar shaking my car tighting the lugnuts i was mortified. now i go and pay for this service and tell the cashier rick upfront what happened he proceeds to tell me that that is how is supposed to be done (yeah right) so i take my car on the highway and i have a nasty vibration at 70 mph and when i hit the brakes the wheel basically shook out of my hand i then took my car to the bmw dealer i found that i had 2 bent rims and all four rotors where warped so i had to drop about 2k for the damages they did to my car i didnt take it back to them becuase the service i got first time i dont even want them to walk next to my cars no thank you BUYER BEWARE AND IF YOU DO GO THERE ASK FOR THEM TO USE A TORQUE WRENCH
Was able to plan my day accordingly when I got a courtesy call telling me they were running behind. It is nice that my time is respected.Things happen ,I understand. As it was I requested my truck by 2pm. It was ready at 2:20.. Very pleasant people. Ive taken 3 other vehicles there for tires !