Reviews of Wilson Tire & Auto Service (Tires)

Segun Adisa

Great

Brian Dulla

Went to the Wilson Tire on RT3 North in Gambrills on Saturday, 08 June 2019 for an oil change and tire rotation on my Volvo XC60. While driving to work on Monday morning the car started vibrating loudly and I pulled off of the highway. Come to find out that they only installed the one locking lug on the driver side rear tire. All four other lugs were missing. There were metal shavings from the stripped lug inside the rims and the wheel was barely on the car (tilted sideways). Called a tow truck and he wouldn't move it without jacking up the car and putting extra lugs back on the wheel. Thankfully I had a new set in the back with my spare tire still in packaging. Dropped it off at Wilson Tire and called them later. All they offered me was a new set up lug nuts to replace the ones I had to use. Their negligence put my life in danger and the lives of others on the highway. I would NEVER recommend going to their garage. This is the second time in 5 months that a repair failed within 20 miles.

Tobe Lunsford

Bought tires from discount direct and came here for installation. Couldn't be happier! Very professional and friendly group. Very close and convenient with prices that won't put you in the poor house. Definitely will be a repeat customer.

Jon Camp

Quick and helpful will be back

Edward Chalgren

I've been a customer of Wilson Tire & Auto in Gambrills, MD for almost 15 years, all of my tire needs are taken care of here. Outstanding service and staff. Wilson Tire & Auto again came through for me on 09 October 2017 for four new tires installed and out the door in less than an hour and again 16 October 2017 for a Maryland state inspection (ride-share driver). Had to have new brakes, and they were able to take care of that same day.

Brandon Beasley

This morning as we were coming through D.C. a guy pulled beside us in standstill traffic to let us know we had a huge air bubble on our tire. The nearest Walmart with an auto center was in Vienna so we traveled slowly on back roads to get there. Long story short, Walmart didn’t honor the road hazard we purchased for the tires. Instead we went to a local shop in Vienna Maryland called Wilson’s. Scott didn’t have the tires we needed but made calls to tire shops along our route until he found someone who had them in stock!!! Thirty minutes later we were at that shop purchasing a new set of tires. Thank you for helping us out! You could’ve told us you could get them tomorrow and delayed our trip back to Ohio even further, but instead, you went above and beyond to make sure we quickly got on our way home....even if that meant we purchased tires from a competitor. That is top notch customer service ladies and gentlemen!!

Betsy Werthmann

I had a flat tire, which they assessed and ordered the new tires that day and had them on by 4:00. I would highly recommend this business.

Brandon Alston

Way to expensive for simple services. Charged $150 for 45 minutes of work and 0 parts.

Tiffany Phan

Fantastic service! Will be back :)

gezahegn gultie

Fast service

Carlos G Thompson

I've had nothing but a great experience at this location. Lisa is a fantastic resource. They are all patient and take the time to educate you on what is being done to your vehicle.

Enduman

Nothing but good experiences; they have earned my trust. The work is quality, and the people are friendly.

Anisha Davis

I tell ya, I bypassed the Bowie location because of the lack of customer service, but the Gambrills location went above and beyond and surely received my business. I was provided excellent customer service, my service charge was very affordable, and my vehicle was repaired in no time. Special thanks to technician Bobby for providing me with an adequate quote without all the details! Will definitely tell my many clients to give Wilson's a try!!

Trudy-Ann Taylor

Good

Noel Woerner

Great Service Team. Reminds me of yester year, back when people were people and not corporate drones. Great turnaround time with rates at market level. More shops should take note of this operation. Repeat business will be their reward. Thank you Wilson Tire & Auto of Gambrills.

ardahlia short

Work n customer service excellent. Only complaint the waiting area needed sweeping. It's been awhile since a broom has been used. But it's a shop full of guys. Not on their radar, I get it.

Troy Stancil

Every time I go there to get service, they are on point

William Killebrew

New tires look great, price was fair, my mistake was going afternoon on Saturday, busy, busy, long wait. Over all good experience.

Amber Smith

Tried to charge me $35 for a tire plug and asked me to wait 30 minutes for the plug to be completed. I looked at them like they were crazy. They weren't busy at all. Ended up going elsewhere on Rt 3...paid $15 and was in and out in less than 3 minutes. Will not give my money to a business who try to take advantage of me for simple minor services.

Taylor Johnson

I went to Wilson's to have my tires rotated and while I was there they mentioned that my back breaks where in need of replacement. The price was about 250.00 since it was just the pads etc. They let me see the pads which were obviously in bad shape. They completed the repair while I waited and the price was exactly what was stated. I now need my front breaks done I can't think of a better place to go. Great place!...especially for "auto repair" we all know how frustrating it can be.

Casey Davis

A good service on automobile tires and maintenance.

Michelle Caldwell

Welcomed me as a new customer. Provided realistic assessment and timelines required to address my problem. I highly recommend them

Roshan Silva

No good

joe spann

I've bought tires from these guys several times. They are expensive, but the tires are really good and they always helped me out in a timely manner. The last time I went in, I had a broken tire stem. They didn't have it in stock, but were able to find and replace the part in a matter of hours.

Chris Serio

Really helpful people that work there go the extra mile