Reviews of Brentwood Automotive (Tires)

1035 W 41st St, Baltimore, MD 21211, United States

Average Rating:

DESCRIPTION

Here we offer you the information of real people like you who are buying the services of Brentwood Automotive (Tires) near Maryland.

As of day the firm has a rating of 4.6 out of 5 and this rating is based on 73 reviews.

As you can read, the average score it has is virtually the best one, and it is based on a very large number of reviews, so we can say that the score is quite accurate. If there are many people who bothered to rate when they are pleased with the service, it works.

You know that we do not usually bother to give scores when they are good and we usually do it only if we have had a problem or issue...

This Tires is included in the category of Tire shop.

Where is Brentwood Automotive?

REVIEWS OF Brentwood Automotive IN Maryland

Gloria Savadow

I've gone to Bentwood for many years and will continue to go when my car needs a checkup or repair. I've received great service

Chris Litz

Great place, with great service. They are very friendly and professional. I had an oil change, full front brakes, rotors, and lines done here about a month ago and the service was excellent. They are willing to work with you and even put in that little extra that most places are missing today. I will gladly be returning for all of my 4Runner's future maintenance and repair needs. Thank you gentlemen, keep up the great work!

lisa Murphy

I always get great service there. The are very honest. Several years ago I brought in a used car that I had just purchased and asked them to give me a tune up. They called me a few hours later and told me to come get the car.......... it did not need a tune up and everything was fine. Instead of taking my money that day they earned a lifetime customer.

Mycharming Story

The staff and technicians at Brentwood were exemplary. I felt they were honest about my car's needs and not pushy in any way just to make a sale. They patiently answered all my questions and are very knowledgeable about cars. I felt being a woman they'd give me a run around, but I found them to be honest and fair with their estimates. And I will definitely be back!! Special thanks to all the staff and especially Joe, Alex, Ian, and the owner; they were all so friendly and informative. I appreciate their expertise and will definitely use Brentwood automotive services for all my auto needs in the future. Thanks again, Renee W. :)

Christopher Band

Helpful staff that does good work at reasonable prices. No price gouging. Convenient location for Medfield and Hampden. My first choice for mechanical work.

Greg Viccica

I have been going to Brentwood Automotive for years. The customer service, and quality of work is excellent. Recently I had a concern about how my car was running. I called Brentwood, and within the hour, my car was being inspected by one of their mechanics. They quickly found the problem and offered me a variety of ways to fix it. My work schedule changes. Brentwood was very accommodating to my schedule and worked with me through the whole process. Every time I go to Brentwood, I am treated with respect and I really appreciate how the employees care for the customers and keep me well informed. Their work is top quality. I wouldn't trust anybody else with my vehicle except for Brentwood Automotive.

Fred Hensen

Great place!!!! Honest guys!!! Fixed right the first time!!!! Never going anywhere else!

Marissa Hiney

Great service, super friendly, and they know their stuff. They have helped us with both of our cars, both on the older side but cars we love and the guys at Brentwood are very knowledgeable and help explain everything so you know what you are getting. Wouldn’t trust our cars with anyone else!

Denis Tilghman

The service was the "Same Ole, Same Ole" Great!!! The service writer was Knowledge, Patient and Efficient. A very high percentage of service customers aren't happy when they arrive, they're having a problem it's naturel. well Will Lorenzo gives them the "Same ole' Same Ole' attention, gets them in and out quickly problem solved and a smile on their faces. Once again "Same Ole' Same Ole' is Great. Thanks Will, Denis J Tilghman

Sophie Nathan

Estimate was overpriced and the way they do estimates is unclear.

Shawn Bannon-Winthrop

Steven Sladki

The staff at Brentwood was curteous and very responsive. They provided my car's diagnosis and estimate very quickly and completed the work on the same day. Excellent work!

Tammie Dessa

Sandra Altman

There's a valid reason why their phones are ringing off the hook--because everyone in Baltimore should go to Brentwood. They're a trust-worthy mechanic who will not only take their time to make sure your car is safe to drive-but also take the time to give you an honest explanation. I had them confirm something that another shoppe told me I needed done and they explained more in depth what the problem really was all about. They even gave me their email to follow-up with them. Joe is always friendly and they even have a shuttle that can bring you to where you need to go ! It's soooo hard to find an honest mechanic-and I trust them (and I'm originally from NY , I don't trust anyone)! Thanks Brentwood!

Christopher Gross

They do a good job, are reasonably priced and are friendly. They can usually fit me in for an oil change with a day or two's notice.

Tori Shequine

Paula Aaronson

I have been bringing three different cars to Brentwood for many years. Their service is unsurpassed! have been going to Brentwood Auto since we moved to Roland Park in 2006. They are great. Service is outstanding. They are friendly, courteous and are excellent diagnosticians regarding the problems your car may be having. They get results. They solve problems and get you on the road again fast. I would give them my unqualified recommendation.

James Boicourt

As a mechanic in my past life, I'm really picky about who I take my cars to, and Brentwood is the absolute best!

BaltiMurals

Great people and service

Jenny Ciattei

Charles Hudson

Didn't get any work done but they answered my questions. They were very friendly and courteous. If I needed work and couldn't do it myself, I would definitely bring my car to Brentwood Automotive.

Donna Plamondon

Sara Kissinger

I had my first experience with Brentwood Auto today, and will certainly be going back. Great service, kind and thoughtful admin staff, and professional and thorough mechanics.

Mike M

Been here several times. I just cannot justify the expensive prices they charge anymore. The parts they use are good but I don't have much confidence in the work. They don't really have a good guarantee on their work in that you never know if they're going to bill you more to fix something they missed which has burned me a couple times. Also the guy at the front desk is pretty miserable. I'll avoid this place just to avoid him. I'll take my car to a dealer before going back here. Edit: the owner did get in touch with me in order to rectify any past issues and I appreciate his effort.

Mike Merkle

You shouldn't take your car anywhere else

Leroy Sanders

They keep there word

Steve Connolly

Consistently excellent service!

katherine collier

Excellent service, very efficient and competent. Recommend to anyone looking for car repair service

Jerry Adney

Recently bought a used car with low mileage and was having intermittent issues that were hard to duplicate. The guys at Brentwood tried inexpensive solutions before replacing parts because they're more interested in fixing the issue than milking your wallet. One of the guys even gave me a ride back home after dropping the car off so I didn't have to call a cab. Definitely a legit place and car is now running great.

Jennifer Erickson

This was my first experience with Brentwood. I had decided to break up with my dealership after 15 years & Nextdoor comments brought me to them. My experience was first rate. The diagnostic turned up issues with my last Dealership 'fix'. They asked for & reviewed my Dealership invoice to be sure the bad parts they found were part of the fix & suggested I talk with my Dealership about the issues. I had them fix the other issues I had. Joe & Will are friendly, engaging, & helpful. Best experience EVER re fixing my car. Seriously.

Mia D

Brentwood Automotive great neighborhood service for any car repairs. You can always count on quality work and fair prices.

Jan Masal

Everyone was pleasant, knowledgeable and very professional! I had to wait for a part, but as soon as it arrived, the car was taken care of right away. Efficient service!

Robert Albert

Best service I've had in years. After moving to Baltimore, and getting very poor service from the local Mazda dealer in Annapolis, I found Brentwood Automotive via the local paper's "Ten Best," list. These guys really are the best: Ed really knows his stuff and doesn't make you feel inadequate if you're not a gearhead. He diagnosed my car's problem via my description and they fixed it in just a couple of days, something the dealer never could do but charged me for anyway. They did some research and found me some great tires at a great price, and saved me money on a new rim by doing a few cents worth of extra work. There were some serious scratches on my front bumper, but I did not care enough to replace it. Then I hit a curb and almost ripped the whole bumper off, so it was hanging by a thread, and I could not figure out how to fix it without special parts. Even though I did not mention the bumper to the guys at Brentwood: instead of sending me to a body shop, they replaced the fasteners for free without even mentioning it. That saved me hundreds by not having to replace my bumper! Great service (from the time you first set foot on their property), a great service rate, fast repairs all lead to one VERY HAPPY CUSTOMER. My car will only be serviced at Brentwood from now on.

Steven Sutor

Just took my 1998 Audi in for a check-up in preparation for a trip of a little over 1,000 miles round trip. Brentwood did a few things, made sure it was road-worthy, discovered a tire issue, and then gave me a list of items that I need to focus on (and budget for!) in future. I'm sure there are a few folks reading this who wouldn't get in a 21-year old car with 360,000 miles to drive that distance, but Brentwood said I was good to go. And I did. And I came back! I trust them to make sure I can rely on this car, which is amazing and which still rides beautifully. Thanks, Brentwood! I'm hoping, with Brentwood's help, to get to 500,000 miles!

Melissa Gilson

Geoff Hoesch

Took my car to Brentwood after a failed VA inspection. The VA mechanic said I needed new rear strut assemblies due to a leaking strut. I had rear brakes installed (which I needed) and Brentwood inspected the struts for free, and found nothing wrong with them. After re-inspection by the VA mechanic, under the supervision of 2 VA state troopers, it was found that the VA mechanic mistook "moisture" for a leaking strut. Brentwood is honest and fair, and I'm happy to make the drive from VA for mechanics I can trust.

Tracey Pettingill

Nothing better than supporting a small business with a fantastic reputation and years of experience. Stellar service from start to finish. Will continue to have my jeep serviced at Brentwood.

Tim Youse

Be careful when you pick your car up and make sure to check your fluid levels before leaving this place. I recently had some coolant hoses replaced after one broke and caused a loss of coolant. When I picked up the 'repaired' car, my car overheated 5 blocks from the shop because they did not refill the coolant all the way - or even close to it. I checked my over flow tank and it was empty (see pics). I managed to stop the car before it destroyed the motor, but had I not, I doubt Brentwood would have replaced my engine on their dime for not doing a complete repair. I called the shop the next day and they assured me that they had filled up the coolant, but that my car was difficult to properly bleed - which doesn't inspire much confidence to me. I ended up having to add almost 2 gallons of coolant, and when I told the shop owner this, he said that the capacity isn't even 2 gallons - which would be correct for the 4 cylinder model - however I have a 6 cylinder - which holds almost 3 gallons when full. I was fairly upset. I wanted a refund for the coolant they charged me for which clearly wasn't added and was told no, but they would be glad to look at the car for me again. No thank you. Never again.

Mia Halton

I'm a chronic worrier when it comes to my car. Brentwood takes care of both the worries and the car. I've been going to them for years and have received consistently excellent work and fair prices. I've stopped by with a slow leak in a tire and they fixed it right away. Same thing happened recently when I discovered I had no low beam lights. I left there within 15 minutes with 2 new bulbs installed. They're professional, they clearly explain what the car needs, and what the pricing will be, before doing any work.

Michelle Miller

Brentwood has gone above and beyond the call of duty to help me with my Mini. They did everything they could to help me, and I am grateful from the bottom of my heart. Thank-you!!!! You've gained a life long customer.

Suzanne Cooke

I asked them to prepare the car for a long drive. Joe was very pleasant and explained all the things they would do to improve the car. I paid almost $1,200 for these improvements. Then on the trip the steering wheel started to shake so I called Joe and he said they balanced the old tires but not the new tires. So after the trip I had to take time off work to bring the car back in and was told that in fact none of the tires had been balanced. So instead of offering me any type of coupon or discount for my time and trouble, they took up more of my time 'mansplaining' in a condescending tone all of their hard work. How marvelous it would have been to apologize for the fact that the original $1,200 paid for things that weren't actually done.

gayle aube

Courteous, helpful , reliable and my car is always ready when they say it will be!

Keith Flynn

The guys here are honest, friendly, and willing to work with you. Super competitive prices as well.

Ryan Crenshaw

Brentwood is an honest, straight shooting, full servuce auto shop. The staff is helpful, and treat you how you should be treated. They will walk you through work needed, and work hand in hand with insurance to get your car back on the road again. Brentwood continues to impress, and is my go to mechanic for work I can't handle myself.

Paul Lannon

Great people to deal with!

Raymondhn Burns

Brentwood is great. Work is always done correctly at fair prices. I never have to return and the repairs are longlasting. I was reluctant to try them at first because i own a domestic vehicle. Now i wish i patronized them 14 years ago when i moved to Hampden. We have been customers for about 5 years now.

Matthew Wood

Mark Smith

Brentwood is not the cheapest place around, if you want that go somewhere else. They are however a great auto repair shop and won't lie to you. I don't know where these people come up with these stories but I just can't see them doing any of that. I think people just really don't know anything about cars and complain just to complain. That is what the world has come to unfortunately. I bring in my car once or twice a year just to make sure everything is right with it. The last four times they have not worked on anything that was not broken. I trust them completely. They keep my car running (knock on wood) and that is all I can ask for. People always are saying how do you have such an old car that is fantastic shape? I always tell them it is brentwood.

Rich Caserta

Let me say first that I am always skeptical whenever I need to pay someone to do something for me. Realizing there are many things I cannot do for myself, I grit my teeth and hope for the best. I started going to Brentwood after several "mishaps" with a chain auto repair outfit. It seemed like every time I went there for service, something else bad happened to my car within a few months. Even though I have been taking my car to Brentwood for a few years, I've never lost those moments of doubt. But, even though I am still gun shy, those things don't happen at Brentwood. They are upfront about what's going on with the car. They've always let me know what's wrong and how much it's going to cost; no surprises there. They seem to do enough business that their model works for doing what needs to be done when it needs it, and not until. I'll be going back!

Joan Barrett

"HONEST Dependable Trustworthy Courteous" My car has been serviced at Brentwood since I bought it seven years ago. Brentwood is honest. Every year I take advantage of their very comprehensive Autumn check all systems, etc. coupon. They don't "discover" bogus problems that need to be fixed. For example, this year they found nothing wrong and I incurred no additional expense beyond the reasonable price of the coupon. Vehicle: Honda Fit Service Date: 10/16/2017

Justin Rhodes

I bought my vehicle in for an inspection AFTER I had it repaired and cleared by certified mechanics. Throughout my visit, I felt like the mechanics was trying to sell me unnecessary services. When I explained that I had work done and documentation to support it was clear of all mechanical issues, the owner said whoever did the work does not know what they're talking about. I was trying to keep an eye on my truck because I felt they were being somewhat aggressive making innuendos about something being wrong with the truck before they completed the imspection. When the inspector noticed me watching, he took my truck out of the bay an sped around the corner and did not return for over an hour. Ehen he returned, my truck supposedly had FOUR leaks and a list of fabricated things that needed to be repaired. The service advisor was overly eager to suggest nonsense repairs along with four oil leak repairs. I agree with other people that stated they seem to have a disingenuous way of doing business. The owner spoke terribly about other people that wrote bad reviews. I am very disappointed and don't trust this company at all! I am convinced they sabotaged my vehicle especially considering I have irrefutable documentation to prove there was no leaks prior to bringing my truck here! The owner does not have any sense of business acumen by talking bad calling people nut jobs because they wrote a bad review about this company. I also believe this company writes some of their own reviews based on how the owner made light of "two or three bad reviews won't hurt us because we have many good reviews." Then the service advisor, Joe made remarks about reviews don't hurt them because they have been in business for 42 years. I guess some people's standard of excellence differs from my standard of excellence!

Dylinger Hall

Robert Brittingham

Shawn Wylie

Ramiro santamaria

Very professional service. They are fast and helpful

Richard Filippetti

Gary Williams

Staci K

Susann Schemm

I have been taking my cars to Brentwood for 20 years. I trust their car care completely.

Kyle Kryszak

We have been going here for over 4 years and they are friendly, do great work and most importantly, honest. We would definitely recommend!

Joseph Gilson

Lauren Lankford

Absolutely wonderful as usual. They took care of my oil change while I waited and had warm and wonderful conversations with the staff during that time. Always a pleasure working with them!

Ronald Bembe

Paul B

Brentwood is a great place to take your car for maintenance and repair. They do excellent work at reasonable prices, and more importantly, they are honest. They are very professional, and do the work in a timely manner.

Chris Bate

chon Bunch

Great customer service

JIALU ZHAO

Kelly F

Cody

Very friendly and professional!

Uncle Harry

Good job! As advertised! 4.5 STARS from me...

Richard Hill

Got an oil change and tire rotation.

Scott Vieth

Great service, great communication. Will return.

Business Hours of Brentwood Automotive in Maryland

SUNDAY
CLOSED
MONDAY
7:30AM–5:30PM
TUESDAY
7:30AM–5:30PM
WEDNESDAY
7:30AM–5:30PM
THURSDAY
7:30AM–5:30PM
FRIDAY
7:30AM–5:30PM
SATURDAY
CLOSED

PHONE & WEBPAGE

Brentwood Automotive en Maryland
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