You have the feddbacks of real people like you who consume the products and services of Bay Area Tire & Service (Tires) around Maryland area.
At the present the firm gets a rating of 4.4 over 5 and this rating is based on 133 reviews.
As you can see the average of ratings is good, and it's based on a large number of feddbacks, so we may conclude that the assessment is quite credible. If people have bothered to leave their opinion when they are satisfied with the business, is that it works.
As you know, we don't usually bother to give scores when they are positive and we usually do it only if we've had a problem or issue...
This Tires corresponds to the category of Tire shop.
So here it goes... I took my car here last Wednesday to have a noise checked out. (Every time i back up i here a metal click) I tell Goodyear this on Tuesday when i had to have my maintenance light checked. (they never turned it off two weeks before) I dropped the car off Wednesday morning at like 8am. I received a call saying the noise was my brake calibers (just had them replaced in 2015). I say ok go ahead and fix them. When I picked my car up at 5pm Wednesday part of my body kit on the driver side was popped off (because of how they place the lift). The guy I point this out too is Bill. Bill trys to force it back on. I'm getting mad. Bill then tells me they have to put my car in a body shop to fix that. Ok fine. Well after dropping the rental off my mom (she drove my car to the rental car place) tells me that my car was making a metal click noise when she went to back in to a spot. I drive home and back in to a spot. Hear the same noise still. Call Goodyear and get Bill. I kept calm but made sure they knew i was pissed. I tell them they need to fix it I didn't just spend 668$ for nothing and tell them they need to get a rental for me. Well now the shop manager who i have taking my car to for years calls me. Tells me to give him till today. I take the car back at 8am this morning and was told "I found out what was rattling everytime you hit a bump" (Again not what my car is here for). But he replaced it for free ok fine. Then tells me that the metal click is "most likely my parking brake". And that He will call me about the rental car. That again was at 8am this morning. I have not heard anything since. Now I'm really pissed offf.
I get all my work done at Bay Area - Bill and the team of mechanics have serviced all 5 of our family cars for over 10 years. We have had everything from simple oil changes to complex problems diagnosed and fixed. They are honest, responsive, and dependable.
These guys recently worked on my Passat. Fast, friendly, and affordable. Took care of all my needs and then some. Best mechanics in the area. Special thanks to Billy and Tim!!
I don’t know how to say thank you for over 6 years. I’m not ok and I want to keep it that way. Not funny business. No playing around either.
Great place to bring your vehicle for all your tire needs. Billy is great and rest of team as well.
Great service, quite accommodating. Bottomline: a good history of the people working there never fails. I followed from their, now closed Annapolis center, and thought of checking their current place out, and was very happy with the service.
The staff was friendly, professional and helpful.
Always great service every time I go there.
I have been using them for a while now and have no compaints, really. They do good work.
An 1,5 hour later, still waiting for a simple tire repair on a Wednesday morning. When asked how much longer I was told I can take my keys and go if I want.
This particular Goodyear on Crain Hwy in Glen Burnie is the best. That have taken care of my car since I moved out here in 2005. In the beginning if it was an issue I bought it back and they corrected with no problem at all, and very apologetic about it. I continue to take my car there because they make sure the mechanics are paying attention to detail. Great bunch of guys at that shop. Keep up the Good work Goodyear on Crain.
Excellent service. Competitive pricing. My vehicle was on time as promised.
First time ever been there. I was calling all over town asking if a place would do a tire repair 15 min before they closed. These guys were the only ones who considered it. Talked with Dan and Walter for a minute, cool guys. And I have my tire fixed.
Was having problems with my car had it towed to them great people get service. Ask for Billy he is great!!!!!
OMG these guys will go out of there way to help u, we use them all the time.
Best place I’ve been in a while. I always feel like I’m getting an honest opinion and estimate and that makes all the difference. They go above and beyond to make sure your vehicle is taken care of and I appreciate that!!! Good job guys!!
Great job as always. Thanks Bill!!
Had 5new Goodyear duratracs 315/70r17 put on my 2015 wrangler, i knew in advance the new spare wouldnt fit on the carrier so i told them i would pick it up the next day with my old rims/tires. Instead they stuffed it in the back and in the process of doing that they flipped my subwoofer upside down and damaged the wiring. I asked them to set the tire pressures at 28, one was set at 42, two were at 37 and one at 36. It now shakes terribly due too them being misbalnced and the frontend alignment they performed is off, it pulls left.
Courteous associates. Fast lube service. They do top off fluids too, unlike its peer competitor. A trust-worthy auto repair facility. Highly recommend it.
Professional and they have my car ready when promised
Good people
Service was faster than expected and came in well below the estimate.
By far one of the best garages around. Good work professional and courteous
I initially chose this mechanic because of its location however I'll keep going back because of the quality of service. Tim worked on my car over the last few weeks and was helpful and communicative. He kept on trying when the wrong parts got delivered from their vendor and didn't stop until he found the right part. The service itself was faster than I'd expected with my car ready within 2 days each trip. Tim was also happy to put my car back together so I could drive it while he shopped for the parts. All in all, I've already pointed someone toward this shop and I intend to continue. UPDATE: 2 weeks later they helped me out again. They diagnosed and fixed a check engine light with no charge. They have a business to make money so it's not something you can expect all the time but it made my life easier for sure. Thanks guys!
They don't do a good job. I asked for tire patches and they just plugged my tires. Then when I did have a flat tire I couldn't get my spare tire off my Jeep because they made the lug nuts so tight (probably used the impact gun). Take your money elsewhere and get things done right.
I have been to goodyear with my granddaughters and my daughters and i have taken my friends there and it has been a very very good Atmosphere every time I go
They have great knowledge and service. And the staff is very helpful
Went to the bank and realized that I had a flat tire, took car over there and the staff was friendly and fixed my tire in less than an hour start to finish. Didnt come back at me with a bunch of crazy stuff I supposedly needed either! It was straightforward fixed tire and headed to work! Thank you guys!!
Bay Area Goodyear always does good work in a timely manner.
I have been using this location for several yrs. they fix it right the first time. If there is a issue they redo the fix for free. The service dept. ask for or see Billy he is a GREAT old school car guy.
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Great service -was able to get in for an oil change at the last minute - thank you!
Great workers there may have to wait a little but well worth it.
Tim and the team at crain hwy store are the best, fast and friendly service .
Bay Area Goodyear Tire, Glen Burnie, MD has been my Go To for all my service and tire needs for over 25 years. Bill Smith has taken special care of all my automotive repair needs. I would strongly recommend Bill and Bay Area Goodyear for all your repair needs. Even my daughter’s use Brian @ their Mountain Road location.
Good service !
Great service ...Had appointment at 4 pm and they took me early and finished my car early. They are very reliable and trustworthy too!!!
Want to thank Dan for taking care of the road hazard warrant issue. Been going there since 09. Would highly recommend. Thanks again. Mike
I've been taking my cars/trucks here for years. Great service at a great price!
Was able to make an appointment for the next day for 4 tires and oil & filter for my F150. They started on my truck right away and all was complete in 2 hours. No floor paper left over in my truck when they were done, and the inside didn't smell like grease and dirt. I think I got a great service at a great price and I will be back for all regular services. Thanks!!
Great people to work with.
Took care of my repairs. Cost was much less than expected.
The team is so helpful and polite. They fixed my tire very well and it was quick, too. Great experience.
Excellent, fast service. Staff is always polite.
Excellent service. Great customer interaction. Everyone is so nice and helpful.
I've been getting my oil changed here for 3 years now, No complaints here
Alright service, they seem honest.
Me and my family have been getting our vehicles serviced and repaired here for years. Good honest service. They're generally not going to sell you something you don't actually need. Highly recommend.
I have purchased tires there for 20 years. Today my car would not start on the parking lot adjacent to the store. I went over to the shop and they immediately came over and started my car for no charge. They would not even allow me to drive them back to the shop. Great community service. That is why I go back there time after time.
This place really let me down. I called at about 9 am and asked them to replace two tires. They had to order them because they were an odd size. I spoke with Tim who told me he had an appointment available at 3pm. I explained that I needed it to be done by 6. He said that they could get it done in time. Tim called back at 2:30 and said that they wouldn’t be able to get to it today because their earlier jobs took too long. I cancelled the appointment and took my car somewhere else and the other place took good care of me. I will NEVER go back to Bay Area Tire.
If I could give 100 stars I would. I'm from the Baltimore route 40 area so it was more convenient to go to the Goodyear on route 40...Every time I would go there, I never would leave without a 1500 estimate for something....I use to go to this Glen Burnie Goodyear when I lived in Anne Arundel County....Back then in the late 90's the gentleman I dealt with, his name was Sandy. I remembered his honesty back then....So long story short. The route 40 location told me 6 months ago that I had a leaky radiator. I decided to hold off until I got another opinion and then like 3 or 4 days later, while I was at Walmart, it look like I had fluids on the ground under my car. Panicky, I called Glen Burnie to see if they would tell me it was my radiator and the guy checked me out thoroughly and told me "no leaks and no charge". He said it must have been something spilled under my car...So a few more months go by, no issues and then I get ready to do my cross country trip Apr. 10th with my 10 year old Hyundai Sonata and I scheduled an appointment with this Glen Burnie Goodyear on Apr. 4th and I ask for an oil change and a thorough check and I told them I'm ready to drive to Arizona so please tell me whatever I need to get done to make it there and I will...The gentleman (unfortunately I didn't get his name) told me the only thing my car was in need of was wiper blades, I replaced them for about 25 dollars....I took 7 days to get to Tucson and my car made it with absolutely no issues at all...These are the most honest men you'll ever EVER meet...if they were after my money they would have gave me a 1500 dollar estimate of lots of work that I didn't need like the other Goodyear always did....Thank you and I hope all good things go your way for being such magnificent people!!
I love the service, the staff is very considerate, got in and out and they go the extra mile to make sure your car is safe.
We found this service center when my son's Jeep broke down on Crain Highway and was towed to this location. Since then I have had my car in for an oil change and the Jeep in again for an electrical problem. The service was great and the pricing is very reasonable. I would highly recommend Bay Area Tire and Service in Glen Burnie.
Always a pleasant experience not trying to over price service caring team
Good work!
Best service in the area!
I sent my father in law to the crain hwy location because of a coolant leak they found the leak and had it fixed quickly . My father in law expressed to me he was very pleased with the service he was provided everything was put back the way it should in the engine bay and nice and clean. He stated that Mike was very nice and easy to work with. He will definitely be back for service in the future.
Great customer service
Great customer service & fast service!!
Great guys. Great service.
Bay Area Tire and Service did a great job replacing front end parts and providing new tires for our vehicle. The staff was friendly, courteous, and knowledgeable about the work that needed to be done.
Fair and honest. Been a customer for over 20 years.
Excellent as always
As usual, the problem was identified and fixed the right way. Thank you Bill for taking care of my family cars for last 30+ years. You are a true professional with integrity and exceptional skill.
Excellent Service. See Tim or Dan. They see will take good care of you...!!!!
Always great service, timely and reliable work!
Love this place! I have gone to them for years and recommend them regularly. They are up front and honest in their dealings and I never feel that they are pushing extra services that I don't need. In fact, it isn't unusual for them to tell me that they noted something that I will need to take care of, but that I can wait for the next visit to get it done. I will contine to take my business to them as long as I have cars.
Super slow and very inconsiderate of time.
I agree they are good with service and getting work done. However, when Hertz's manager ask Tim to lie about a repair he willingly did so. Blatant liar.
Took good care of my jeep alignment even when a part was bad they covered me under the warrant and had my vehicle re aligned after the parts were replaced. Thanks guys
Can’t do better than Bay Area for your tire and oil needs! Been coming here for years.
Great service!
On my way to work and discovered I had a tire that had gone completely flat. Was able to get here without an appointment and they replaced the tire within a couple hours. It only took that long because they didn't have my size in stock. Would recommend.
Always willing to resolve a problem and courteous staff.
Won't use your own bought parts or consider looking at your vehicle 2 hours before close. Don't bother, find a real shop.
Friendly quick and looked out for my needs not just a sale. Will be back plus they do service as welll
Went in to have a tire patched and was out the door in an hour. Fast and friendly service.
Honest, friendly, I have been using them for over 30 years
Professional service
Excellent service
I have always had a great experience with them. They are up front and straight with you. If they can't finish the work same day they let you know. If they mess up they always take care of It pronto. Good people.
Bay Area Goodyear is always the best. Great honest people. They always go the extra mile.