Reviews of Sullivan Tire and Auto Service (Tires)

68 Albany St, Portsmouth, NH 03801, United States

Average Rating:

DESCRIPTION

You have all the feddbacks of people like you who consumed the products and services of Sullivan Tire and Auto Service (Tires) in the area close to Maine.

At the present the firm has a score of 4.6 stars over 5 and the rating has been calculated on 57 reviews.

As you can see its rating is almost the best one, and it is based on a very high number of feddbacks, so we can say that the score is quite accurate. If there are many people who bothered to give their review when they are happy with the service, it works.

As you know, we don't usually bother to write feddbacks when these are correct and we usually do it only if we've had a problem or incidence...

This Tires is included in the category of Auto repair shop.

Where is Sullivan Tire and Auto Service?

REVIEWS OF Sullivan Tire and Auto Service IN Maine

Vernice Aure

The staff are fast, friendly and knowledgeable. The waiting area is spacious and clean with many comfortable chairs. Amenities include a Keurig with a variety of beverages, creamer, sugar, a water cooler for cold water, a couple of vending machines, magazines and a TV.

Robert Barnes

I had a weird late-night window / door repair issue pop up while visiting friends in Portsmouth. I couldn't find any garages open over the weekend, but called Sullivan first thing in the morning and they told me to swing by. They got back to me with a diagnosis of my problem in a few hours and, knowing I would be leaving Portsmouth that weekend had already ordered the parts and were having them delivered from Lowell. They got everything taken care of and changed a blinker bulb to boot. Couldn't be happier with the speedy response and service!

Tim K

Wow great service. Lindsay took great care of me and went the extra mile. Very thorough and great attention to detail. Made sure I was taken care of on time. Guys were great changing my tire. I was packed for a trip so they even had to dig out my spare. Finished the job on time as they committed. Will be back for sure!

Jeff Parent

Friendly Staff, Stellar Service, Exceptional Quality. They always get me in right away and take care of me. Prices are always fair. Super happy with my experiences here. They have repaired tires for me in a pinch a few times now and saved my butt. These guys rock! The Manager Dale is super knowledgeable and friendly and won't steer you wrong.

Dev Schaep

tires were very good deal but they missed telling me my brakes were bad at the time which cost me later

Jim Lee

We're long-time happy customers. Excellent work and excellent customer service coupled with reasonable pricing. A winning combination in our book. Keep it up.

rosie salzman

Jeff Call

Gail Goldberg

Jamie B

I’ve started bringing my vehicles here due to the location being super close to my work. Staff is very friendly and they called me to let me know what was up before performing any work. Can’t beat having my car worked in while I’m working and not on my own time and it’s definitl a bonus that it gets me a closer parking spot to walk to work

Joseph Iudice

Katherine G

They explained what was needed, what exactly was done, why it was done, went over what to look out for, what can happen, and was kind throughout the process (even when asked potentially silly questions) AND the work is under warranty ..... can’t go anywhere else now :)

Tiffany Pehl

Great customer service, great prices and always dependable!

Ed D

I highly recommend them to anyone looking for car service and have referred friends and co-workers to this location. The staff at the Portsmouth location are great. Prices are very reasonable and they'll tell you what can wait and what needs attention.

Corinne O'Dea

Decent so far...

Rosemarie Salzman

Kevyn Bollinger

Friendly even when crazy hectic. They were able to squeeze me in for an emergency tire replacement.

Aaron McCarthy

Danielle Byrd

Just needed a set of new tires and an inspection sticker. Truck is three years old, just came out of warranty. Said I needed a long list of things to get a sticker, and took 2 1/2 hours just to put my tires on without an alignment. I just want to go into one auto mechanic and them to treat me like any other customer, not a woman they think they can take advantage of.

Nancy Terry

Great customer service and quality work done. I would recommend Sullivan Tire over any other. Thank you.

John Escoto

Great service, 2 new tires an alignment and some minor brake work. squeezed me in with no appointment on a busy saturday

Sarah LeProhon

These people really have the VERY BEST customer service I have experienced in ANY industry in the last decade. I highly recommend everyone to try this place out. Honest, caring, helpful, explanatory...just simply...great.

Octavian Filoti

Great team in Portsmouth! Always satisfied!

Ryan Duffy

Always seek a second opinion if told anything needs work at this Sullivan Tire. I'm new to this location but from what I've heard locally is this location has gone down hill over the past few years. I finally decided to not even use them for tires at this point. I've had issues where every time they change my tires, they would find something critically important to fix immediately as it is a safety hazard such as brakes (always brakes). I would always bring it for a second and sometimes a third opinion and no one would ever confirm the findings from Sullivan. Another time, my brake light was flickering on and off. Their diagnosis was the brake pads were critically low and needed to be replaced as well as rotors. The garage I contacted for a second opinion added brake fluid which turned off the light and also noted the pads and rotors looked great. I've been driving with the same pads/rotors for a year now and the vehicle has passed recent inspection. Recently, I called to put two snow tires on the front. I was told by the girl at the desk that they could do that and to bring it in. I was then contacted by another tech AFTER DROPPING OFF THE CAR the next day, that they will no longer do this. A heads up would be appreciated and staff should be well informed. NO excuses. The staff is friendly but you can't trade poor diagnostics and unnecessary automotive work for kind service UPDATE: Although Sullivan Tire commented that an area manager would be in touch to discuss these issues, I was never contacted.

keith bernash

Peter McElroy

These guys screwed me badly by not being willing to temporarily put one tire on an all wheel drive car. Left me driving on a donut spare. Totally had me over a barrel and they knew it. I've bought three sets of tires here over the years (for more than $3000), but they have lost my business forever. Do not go here.

Sidney DeRaps

Very good

Dale Leonard

This was my first time buying tires from Sullivan Tire and I am very happy I choose to deal with them. The guy I dealt with at the front desk was Evan and he was very friendly as well as helpful and knowledgeable. He did not in anyway give me the impression that he was commission based or desperate to make a sale. I priced tires at Sears and Town Fair Tire and Sullivan was the cheapest. The day I got the quote from Sullivan he voluntarily ordered the tires for me to show up the next day "just in case I decided to buy them" with no deposit or commitment. This payed off! Most people who spend $1000 on nice tires would not question paying $90 on a alignment if the shop suggested it. Sullivan does free checks of your alignment and told me that one wasn't required on my car. This proves they are an honest shop because they know they could have easily added this. I would be happy to recommend them to anybody!

Gannie Ganson

Helpful not looking to sell u any tire

Ann Cummings

cheri booth

Dale, John, and Lynsey are really friendly and great customer service

Billy D

The took care of our emergency repair in no time!

Ray DeVone

Had an unexpected brake issue and the team at Sullivan took the car right in, diagnosed the problem and fixed it within three hours and had my family and myself on the road again. Great service!!

Bill J

Hard working people who do great work. Been coming here for years. A+!!!

Frank Verdillo

Quick, convenient

Emily Nicolo

Shawn Kimball

Professional and friendly staff, I didn't have to wait too long for an inspection and oil change, reasonable prices. You have to make an appointment for service.

lynne V

Best prices in town, great service

Matthew Valentinas

Great friendly and fast service with good coffee.

The Los

Colin McHugh

Janet Smith

Morgan Pierini

Samantha Runco

julie mcdaniel

Great service Megan and Dale where helpful in answering my many questions! Always friendly customer service and quality work! Thanks for all you do!

S. Kwiatkowski

This is a great place to fix a tire, they are highly efficient, fast, and knowledgeable. We would recommend this shop for all your car servicing needs. We will be back... They went out of their way to help us.

Casey Tincler

The service here is great. Lindsey is a whiz and made sure that I was taken care of even though they were very busy. They fixed my tire, did my oil change and checked by brakes. Definitely a great service value!

Christopher Mason

Rainbow The Macaw

Locally owned. Dover location is great

Michael Denney

I have been going there for so many years. I go there because they always give good service.

Bob Bissonnette

Great tire deals!!!

John Klanchesser

Job well done

Tripp Bannister

John Sabados

Great service, good prices.

Kaitlin Haefner

Such a great staff. They always take the time to explain what they need to fix and why without even having to ask. Very timely and great customer service.

Sophia Pucci

Really friendly and helpful team. Called me to see if I wanted an alignment with my tire installation hours before my appointment rather than just doing it on the spot. Really thorough and respectful. Will definitely be going back :)

k drever

This place was awesome and took so much care of me in a time of dire, out of town need! Thank you Kenny Haslam for being prompt to help, Kenny Smith to fix my tire, and Johnny Lineham to check us out with all the love and respect for his company Sullivan Tire & Auto when no one else in the close area would take the time to help out.

Business Hours of Sullivan Tire and Auto Service in Maine

SUNDAY
CLOSED
MONDAY
7:30AM–6PM
TUESDAY
7:30AM–6PM
WEDNESDAY
7:30AM–6PM
THURSDAY
7:30AM–6PM
FRIDAY
7:30AM–6PM
SATURDAY
7:30AM–5PM

PHONE & WEBPAGE

Sullivan Tire and Auto Service en Maine
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