Here you have all the feddbacks of real people who bought the services and products of Eastern Tire & Auto Service Inc. (Tires) in Maine area.
Nowadays the firm has a score of 4.9 stars over 5 and this score has been based on 130 reviews.
As you can see its rating is basically the best one, and it is based on a very high number of scores, so we can think that the evaluation is quite faithful. If people have bothered to rate when they've done well, is that it works.
As you know, we don't usually stop to put scores when they are good and we usually do it only if we've had a problem or issue...
This Tires is included in the category of Tire shop.
Alvin is amazing! He had a used tire that exactly matched our ruined tire and sold it to us and mounted it: $30! A year ago he successfully won a warranty claim for uneven wear and got us four new tires for just a minimal cost: think your tire guy knows how to do that? I bet not. Pick your tire guys, be loyal and they will take care of you!! Thank you Eastern Tire!
Double checked my electrical system. Put my mind at ease. However, I took it to Tucker Chevrolet this morning and they are going to replace the alternator because of a loose ground wire, which was causing intermittent problems with the charging system. I still think you guys are the best in town!
These guys are excellent. Very knowledgeable staff and management. They have worked on both business and personal vehicles for me and there has never been a problem.
Nate Llewellyn and his colleagues at Eastern Tire & Auto Service quickly fixed my problem and came up with an ingenious remedy to make sure it won’t happen again — that’s honest, neighborly service. Nate also offered me a ride into town while I waited for my car — that’s service above and beyond. It’s that kind of service which make them my go-to auto repair and service business. I highly recommend Eastern Tire & Auto for quick, professional and friendly service.
If 5 stars is the highest rating a business could get...Eastern Tire is 10 stars! The best of the best. PS...It is so much more than a business..more of a town crossroad...the waiting room is like a village square! I am grateful.
They were very nice, and the service was quick. I was there to get my car inspected.
When we moved here, we were worried we wouldn't find as good a car shop as our big city car shop. But Eastern Tire exceeds what we had before. And the black lab is pretty great, too.
The team at Eastern Tire is terrific. Aaron and Alvin have a positive can-do attitude. I brought my car in in the morning and by mid-afternoon they had replaced the brakes, muffler, fixed a hydraulic leak and changed the oil. Even got the muffler shipped up from Portland. Very efficient. All while taking care of a constant flow of other customers and all with the same can do attitude. I would recommend these guys to everyone. Good job!
Great people Great service.
I trust these folks and know I'm getting excellent service.
Great Service!
Nice clean, comfortable and homey customer waiting area, a place you would be proud to send your wife or mom to. Very friendly, courteous & knowledgeable staff. You are made to feel like part of their extended family when going in for service. Two thumbs up for Eastern Tire with only one word to describe Quality.
Community-focused business, which shows both in how well they treat their customers and how involved they are with local non-profits.
Eastern Tire has provided a friendly, helpful service to my wife and me and some visiting children from afar,for several years, responding to our needs, sometimes urgent, but always in prompt and completely trustworthy fashion. I would like to add that time spent in the waiting area allows the customer to browse in a small and special art gallery lining the walls. We all consider you friends and neighbors at Eastern Tire. This note was written by John L. Meyer II, M.D. The note was attributed to my daughter, Dilys Burke, who was not the writer, but concurs with me completely,
Always good at Eastern. Alvin and the crew work hard to keep you on the road.
As always, friendly, honest service. My family and friends on Vinalhaven island feel fortunate to have such a dependable company nearby.
We have been customers with Eastern Tire and Auto service for quite awhile. This past week we experienced the Service in the Company’s name. An incident occurred with our tire change and was quickly rectified. We appreciated the friendly service.
Fantastic !
I have recommended Eastern Tire many times to friends. I trust the Chase family business! You guys are the BEST.
This place is amazing. Low pressure, good service and your car actually gets fixed right the 1st time. I will never go anywhere else.
An excellent choice for tires, repairs, stickers and anything that's needed to make your car or truck GO. One of my favorite stops in Rockland, as I get a personal welcome, prompt and dependable service, the art gallery in the waiting room and the announcement of local events like the Georges River Land Trust programs. We're fortunate to have this great family business in Maine - drive safer and happier by going there. Phil
I have used Eastern Tire for more years than I can remember. They have always done good work on all of my vehicles since the 1970s. They also go out of their way when I needed something in a hurry. Recently I had a hub replaced on my VW Routan, it failed through no fault of Eastern Tire, and I had to have it replaced while I was in North Carolina. When I returned home, Alvin stood behind their work with no questions asked. I can't imagine going anywhere else.
Friendly staff, on time service, and fair prices. I especially appreciate the logistical flexibility and understanding they have for those of us who live on an island.
Very helpful staff.. Was able to be taken care of quickly
Professional fast. On point service always!
Reliable, honest, capable team!
Does anyone like it where the car needs repairs? YES!!! I have been going to Eastern Tire for nearly 10 years and if I could have them put a new roof on my house, mow my lawn, or perform a kidney transplant I would. They are not only thoroughly reliable and eager to please, but they also do impeccable work. Thank you Eastern Tire!
Best ever! Customer service is excellent
Quick, friendly , honest, comfortable setting - an overall pleasant experience. Most positive auto service experience I have had since moving to Maine in 2004.
Super friendly. Very courteous. Very professional. Know what they're doing. Reasonably priced. Local business. What more could you ask for? :-)
I love Eastern Tire, they are the most kind, caring, and knowledgeable staff anywhere. The prices are reasonable, better than any one else I've been to, very prompt and efficient. I will always choose Eastern Tire over anyplace. They're my go-to place...
Great service. Fast service. If you have an immediate issue, they will try to fit you in even without an appointment. Service desk very knowledgeable, helpful and personable. Entertainment provided by resident puppy while you wait.
Eastern Tire does a great job with price and customer service. You’ll even have fun in their sitting room waiting for your work to be done. Just exceptional people who care!!!
Best place around
I've tried a few car repair shops in the Rockland area and settled on Eastern Tire & Auto Service Inc. and its incredibly customer service oriented friendly, professional, knowledgeable, and TRUTHFUL staff. They keep my 1999 GMC Suburban running incredibly well. Alvin, his brother, Aaron, Nate and Jade at the front desk are just the best! Chris, the master mechanic is excellent on all makes and models. As far as my GMC Suburban goes, at 20 years old and with 226,000 miles on the odometer and a sound frame and body, I'm replacing components as necessary. To some it may sound foolish but I've had Eastern Tire Service replace brakes, a front wheel hub, an O2 sensor, the radiator and fuel tank plus the big ones: the transmission and engine around just a few months back. The beast has a new lease on life!
Always gets you in and out as quick as possible. Will always try to help you with whatever your problem is.. pretty fair on their rates on hourly time.
The folks at Eastern tire always go the extra mile to make you feel welcome at their shop. I especially like the free tire rotations that come with the tires I buy from them! I like to rotate every 5000 miles, and they accommodate every time. They are a one stop shop for pretty much all my car repairs, and they don’t fix what isn’t needed! Kudos to Alvin, Aaron and all the crew!
The experience at Eastern Tire has always been pleasant and professional. They are ready when I arrive and thoroughly explain what is going to be done, or issues they run into during the service. Plus there is the bonus of unique art, comfortable seating and variety of reading material or free wifi.
Great service
Fast, professional and courteous service. Excellent repair record with all of the makes and models of vehicles I have owned over the past 20 years.
Eastern Tire saved us as we traveled fr Iowa on our 50th anniversary trip.We had a ruined brake rotor and caliper (metal on metal) on our MB Sprinter RV, and no Mercedes dealers were nearby. Eastern reset our appt several times as NAPA missed on a parts delivery. CarQuest was able to timely locate everything needed. Eastern’s mechanic (Rick) installed the parts quickly & professionally, and we were pleasantly surprised by the bill. We were treated like neighbors, not as travelers — wish we had a automotive repair company like this in our town. They are fair, accommodating and trustworthy. Richard Kaufman Dubuque, IA
These folks are always friendly, knowledgeable, and professional. They have helped us out multiple times with complicated island & ferry logistics. Reliable work.
Eastern Tire has always been responsive, reliable, and fairly priced. I have been buying tires for my fleet from Eastern Tire for over 15 years. I wouldnt think about shopping anywhere else.
Customer service is excellent, my car drives in a straight line. Life is good!!
My stay here has been flawless. The beds are made of rubbery tires and has a nice oily texture to them. The shower head leaks a little oil but that's not a priblem, its supposed to. The TV only plays live racing, kind of wish it had monster truck stuff. The food was properly cooked and has a nice touch of rust on the crust. As I was leaving I realised my car has gone missing. I also realized that what I just digested was my car... They suggested I just run home. The meal was more than enough for me to run the 10 mile trek. Good place definetly reccomend.
Extremely helpful staff, with integrity behind their work. Just moved to the area, and grateful I found them first.
Best place in town.
Working with Alvin and Aaron is always a pleasure. The service is prompt and well done.
I had told the service check in my motor home required 6.8 quarts of oil. It was repeated back to me. It appears the technician who did the oil change was not informed and only 5 quarts were added. After less than 300 miles the check engine light and low oil indicator light came on the same time the engine started to lose power and make a strange noise. Luckily I had oil with me and was able to make it to my destination. No idea yet what damage may have occurred. I can not with a clear conscience recommend this business. Follow up I was surprised when I received my invoice it did not state how much oil was added. I called them as suggested to discuss the matter. It was a Friday afternoon and the manager had already left for the weekend. I left a message and my phone number and was never called back.
Service is always great and the team always goes above and beyond to help get your vehicle fixed quickly.
Amazing people!! They took my car in right before they were about to close without having an appt because I thought I may have damaged the bottom of my car but nothing was wrong and he didn't even charge me. I can't thank them enough for their generosity.
Great service. Friendly staff.
Outstanding service, follow up and very reasonable rates. Mechanic location that can be trusted
Eastern Tire are my "go to" car people. Great service! Great people! Dog Friendly!
This was a quick trip to Eastern Tire for an oil change. They were friendly and it was easy to make the appointment. My service was routine but I listened as they discussed issues with other customers. They explained issues in ways that were easy to understand.
Cannot say enough about Eastern Tire and Auto Service. There service is fantastic and Alvin and Aaron always to go above and beyond to provide outstanding service!!!!! Not to mention I love Filson!
Great folks and fine work most of the time!
Excellent Service - Excellent Team!
Great service with a very knowledgeable and dependable staff.
Always friendly! And fast service - walked in with a flat tire and was helped right away! Thank you!
Fast vehicle inspection svc and repair shop at a fair price
I depend on my car and I have worked really hard to take care of my car. Not only that, but I love my car: she's a 1997 Honda Civic that was named "Piglet" in 1999 by my daughter, who was two at the time. Currently, Piglet has over 232,000 miles. That's right, Two Hundred Thirty Two THOUSAND miles. You want to know how that's happened? Eastern Tire & Auto Service Inc, THAT's how. When I moved to Rockland Maine seven years ago, I still missed my trusted mechanic in Minnesota. But Eastern Tire had been well recommended to me and I've been so pleased ever since. Alvin, Aaron, Jessica, and everyone on the staff of Eastern Tire have helped me continue to take really great care of Piglet over the past seven years; they've come to love and respect my 19 year old car, Piglet, and I just love them all for it. It's time now for Piglet to get some important maintenance and repairs, $1200 worth of repairs, the staff of Eastern Tire have been helping me financially plan for the repairs by prioritizing the repairs. I have recommended Eastern Tire & Auto to friends, acquaintances, and even family. When in doubt, holler for Eastern Tire & Auto Services, Inc. Tell 'em Piglet's mom sent ya!
Quick, efficient, friendly....and best dogs ever!
Impeccable! Honest, trustworthy, and genuine good service. These are the words that best describe our experience with Eastern Tire!
We have been fortunate to be long-standing customers of Eastern Tire for almost 30 years since moving to the Midcoast. It is the only place we trust our vehicles to--for tires, for diagnostics, for service, for advice. Alvin, Aaron and all of the staff are not only friendly and knowledgeable, but ultimately flexible--even when things get tight! Thom and Clara Buescher
I have had first rate service from the folks at Eastern Tire for my Honda Hybrid since 2007. I trust them to take excellent care of my car, respond to my concerns, talk over any problems that arise and recommend a solution. And I like going to the shop. There is a friendly atmosphere there.
Before I moved to Florida I use to have all my car needs done at Eastern Tire, they are very fair and work with your situation, besides the friendly feel, so after 26 years of being gone and needed to have my tire looked at, tire couldn’t be repaired and as I had tire extended service from Sears on my tire so going back to Sears to get tire replaced, Eastern Tire didn’t want me to run on my donut tire they put a used tire on my care at only the charge of a tire repair, that’s what make them special and get repeat customers Thank you Alvin
I would refer and recommend Eastern Tire to everyone needing professional auto service. My eight years of doing business with Easter Tire has been a 5-Star experience.
Honest, reliable, - what more can you want ! Instead of the brand dealer, I have used Eastern Tire for all of my automotive needs. The Chase brothers and their service team is the BEST
Eastern Tire & Auto takes care of our entire construction fleet of trucks and personal vehicles. Professional & courteous and always happy to answer questions. We count on them to direct us to the best possible solution for what ever needs to be done.
Always the best service!
Great crew.... always helpful....highly recommend. If you go there more than once.they treat u one family!
I have always had a very positive experience at Eastern Tire. If I have an 8AM appointment my car is in at 8AM.
This is the best tire and car maintenance facility in the USA! Prices are good, service is outstanding, and every one working here cares about their customers. Eastern Tire of Rockland puts the extra effort in to make any visit enjoyable. Thanks.
Eastern Tire gets my highest recommendation for service, efficiency, quality work and personnel plus!!! I was just there this morning having new ball joints installed on my car. I have done business with Alvin and Aaron for close to 30 years. Filson, the most laid back black lab ever, will complete your day!
Awesome group of people that work there! Always pleased with their work!
I go to Eastern Tire for the free coffee and stuff. Just kidding! They’ve got a good crew there and are on the ball. Plus the dog is really friendly
Awesome service, and the guys were super friendly. Nate and Alvin were incredibly helpful!
We have taken our car and truck there for years. They are always accommodating, friendly and explain any issues your car may be having in words anyone can understand. Don't want to spend X amount on tires? They explain exactly what the difference would be if you spend Y. They know cars and trucks inside out. Drive in with a question or to make an appointment and they will look at it right then if they have time and definitely if it might be serious. I took my Subaru in and asked about a noise I was hearing. They took it right in-- ended up it was a part that needed replacing before I could drive the car again safely. Thanks guys- you are the best.
I always get excellent service at Eastern Tire. The prices are reasonable and the waiting room is comfortable with free wifi. But most importantly, I am well treated by all of the staff. They're friendly, helpful and considerate. I would recommend it to anyone looking for a place to have a car serviced.
Great place to do business and great employees as well
Eastern Tire to the rescue yet again! I own an inn in Rockland and had a guest with a VW that is having issues. The guest had called around to several places only to be told that they "don't work on VW's". She had actually worked with AAA to have the car towed an hour away to VW in Augusta. When she told me what had happened I mentioned this amazing tire and auto shop just around the corner. I called and spoke with Kris who is the office manager there and she checked with the guys and said they do work on VW's and will find a way to squeeze this guest into their busy schedule. There is no better feeling knowing that there are businesses out there that put their customers first and will do whatever they can to assist a person in need! If you don't already have your car serviced there I highly recommend you give Alvin, Aaron and the whole crew a try!!
Where to begin? From the first phone call with Nate..who was so nice.friendly.looked at my my car that very day!!!.to Jade who took my payment over the phone..emailed me a copy of my invoice. .so efficient. Wow! Blown away by the customer service.. Nate had our car ready in less than 24 hrs..incredible. .we have not stopped talking about eastern tire..FINALLY! We have found a great .fair.friendly place that we trust..thank you!
I can't say enough good about this place and I tell everyone I know to take their cars here. Good work, honest people, fair prices (more than fair in my opinion because they always stand by their work and you know you can trust them). They will go above and beyond to make sure you're taken care of. They can handle everything from my ancient tank to another family member's luxury sedan. They'll have my business for the rest of my life. Thank you for taking care of my baby, guys! You're amazing!
Always very accomodating on time and working with you. A nice crowd here and often can give you a loaner.
Alvin, Aaron, Jess, and the rest of the crew at Eastern Tire are the best! I always have the best service there... Yesterday afternoon I discovered that my car had a flat tire. They came to me, put enough air in the tire to drive it back to the shop, fixed the tire, then returned my car to me at work. It doesn't get any better than that!!
Eastern Tire is my go-to place. Always such great service, fast and efficient . Highly recommended!
Great service and friendly staff! I would recommend Eastern Tire to anyone.
Eastern tire is a very professional organization... Employees and staff are intelligent informed and very courteous... you feel like a part of the family when you come in the door service is amazing and quality and attention to detail is outstanding second to none thank you guys
Extremely timely, inexpensive, and great service. Everyone was very pleasant and friendly.
We've been bringing our cars here for years. They are so accommodating and always go above and beyond for their customers. I have only excellent things to say about this business.
I was trying to get a car inspected because the people were going on vacation and the inspection sticker had run out so I called Eastern Tire to see if they could fit me in and they did so. Tks very much.