Reviews of The Tire Choice - Formerly Twin Tire Hammond (Tires)

Trevor Dunaway

Keith & Chris always take care of any issues I may have. From fuel filters to tires they got it. Friendly and professional gentlemen. I have a work fleet that I will soon be getting serviced with them.

Walter Askew

Horrible service. I will never come here again.

Stephen Holmes

Service was prompt and friendly

Karla Celleri

WORST AUTO SHOP EVER!!Went in for a lightbulb change in my rear light and when I left there there was 3 lights not working within 15 minutes of me leaving all on the same side that they worked on!!! And when I tried to get it fixed they wanted me to "Leave the car" THERE IS NO WAY I AM LEAVING MY CAR IN THIS HOLE!!! Why? So you guys can damage more?!?!

Adam Oubre

Big help from Mr. Chris and Mr. Keith! Helped me out and worked with me to help me get my car fixed up right. Not my first trip here and wont be my last.

Melissa Bordelon

Great service! I had a nail in my tire on a recent trip from Mandeville to Baton Rouge. They were friendly and quick in getting me back on the road.

Matt With Two T's

Love coming here! Staff is always super friendly. They will get you the best price, recommend services that you car NEEDS and will not push/badger you into getting a service. I always feel like it is 100% my decision. They do great work! Highly recommend this place.

Greg Washington

Great service. Good people. They had me in and out.

David M. Welch

They did a wonderful job taking care of our cars! I really appreciate them making sure that my wife and I are fully satisfied! Ask for Chris, he for sure will take care of you greatly!

Mike Duhe

(These events were in summer 2018) (This is the only shop to have touched my autos) Twin Tire & Auto Care gets two stars from me, not so much because of the quality of work but for the smoke they blow. I’m new to the Hammond area and a friend suggested this shop. My first experience was a completely new set of tires. I found the tires were over-priced by a large margin. I was in a bind and they were for my daughter’s car who was about to leave for a trip the next day. I paid the higher price out of urgency. They forgot to reset the TPMS on the car so my daughter had to take her car back for the reset. My next experience, I needed the tires on a full size truck balanced (not rotated) and to repair a slow air leak on one of the tires. I asked the salesman twice, “do you plug or patch?” he said they patch tires and they never plug (Ok good). Just recently (November) I noticed that the tire they repaired has a PLUG in it, son of a gun, they didn’t patch it they plugged it! While waiting for my tires to be balanced the tech stepped out from the repair shop and suggested that I put the “bald” tire on the back. “The bald tire?” I asked, “Are you working on the white truck?” (My tires were NOT bald). He said “yes, let me show you.” We walked in the back and then pointed at what he called the “bald tire”. I looked at him waiting for the punch line, it never came, and this guy was serious. I said, “That tire isn’t “bald”. He said, “Well, it’s almost bald”. I was shocked at the attempted manipulation. I’m no idiot and I’m more mechanically inclined than he thinks. I said, “Sure, let’s put the better tire up front”. A bit later I got my truck although I had to get a cleaning wipe to wipe off the grease from my center console their mechanic left behind. Recently I ordered a new set of tires on-line for a trip up north and I need winter tires for the area. I drove over to Twin Tire & Auto Care to ask about the price to install them. (Like I said, this review is about the smoke they blow not the quality of work) They said $160 to install all four tires. I said never mind I will find a better deal. I called Discount Tire Direct and they quoted me $80 for all four tires (half the price as Twin Tire & Auto Care) plus lifetime balance and rotate. Twin Tire & Auto Care will only offer that deal if you purchase tires from them. My choice is clear, never return to Twin Tire & Auto Care and take my money to Discount Tire Direct. I wonder if there is a Twin Tire & Auto Care used car lot. I’m more upset with this shop for treating me like an idiot, lying and selling overpriced tires / services. If they will do it to me I know darn good and well they do it a lot.

Roxanne Grubb

I was very pleased with the service at Twins. After a professional diagnostic service their experienced mechanic referred me to a reputable engine repair shop and even gave me a ride to a hotel.

Patrick McCoy

This place is awesome! Came here for a inspection sticker. Guy apparently did not move well. Paid my money and the give the tool to take off the old sticker and gave me the new sticker to put on. Awesome!

Hailey DeLaune

They did a great job with my tires and rotation and they were very nice and welcoming! Definitely would recommend!

Earl Flowers

Twin tire has always done a great job every time i've went . Mr . Keith and Mr. Chris were great got me in and out on my new tires . awesome job guys tires look great and handle great .

Willie Erwin

Great people

Hailey Matherne

Took my truck here first thing this morning and was pleased with the service the minute I walked through the door. Chris greeted me and asked how he would help me. I came for a front end alignment, tire rotation, mount and balance. I explained to Chris that we previously had a front end alignment done 4 months ago and the people did a terrible job -it wore brand new tires completely down in 4 months. He assured me that wouldn’t happen again. Being a lifted truck it’s hard to find a place to do a front end alignment correctly and this place does just that. Chris kept me informed the whole time and was extremely knowledgeable and friendly. I could tell the difference already compared to last time just driving the truck home afterwards. I definitely recommend this place and will be bringing my other vehicles here as well in the near future! They also are awesome at getting you a great price!

Ian Turpin

Great Service, Friendly Staff

Doggo Does Sp0ok

Slow but good prices

Rachel Lattery

I got a flat tire during a road trip and the staff were so warm, friendly, and willing to stay late to get me back on the road. 10/10 would recommend

David Phillips

Thorough exam and consultation

mitch williams

Needed some air and a valve stem tightened. They fixed me up in 5 minutes with no charge. Great place.

Jamie Catalanotto

I had a nail in my tire and pulled into the parking lot at 5:13 p.m., the gentleman walking out of the store said we close at 5:30 come back tomorrow. No help!

Craig Albrecht

Great and quick service for very reasonable price! Will definitely be returning.

Steven Bordelon

Honest and a great service

Emily Stilley

This was our first time using Twin Tires and my husband and I were extremely pleased. Chris walked us through every step of the process and kept us well informed! He made sure we were well taken care of! We also got the best deal on a new set of tires! Best customer service around!

Harrison Whitehead

Didn't have the right tire for me but turned me into the right direction to get what I wanted. Excellent customer service and honest!

Travis Harris

I would highly recommend this shop! I was In a tough spot with how another shop left my car. I brought it over here and they took great care of me and fixed my car.

Sarah Baker

Our car broke down right as we were passing the Hammond exit, and we barely managed to coast onto the exit ramp. My husband had to walk all the way to Twin Tire to get a new battery, and was expecting to have to haul that heavy battery all the way back on foot. The excellent staff at Twin Tires gave him a lift back to our vehicle, AND stayed with us until we got our van running again! Thank you Twin Tire for your amazing customer service!

LeighAnne Lewis

Customer service was amazing! Chris made sure my car was ready when I was caught in a time crunch for work. A good job was done and I will definitely be back for more services in the future. Thanks Twin Tire!

James Zimlich

Super nice staff. Competitive prices and Saturday hours in the morning.

David Booth

Very helpful

Carl Hursky

I would highly recommend Twin Tire Auto Care center for your auto needs. Their service is quick and always very friendly to deal with.

Brad

Good service . Friendly and helpful staff. The counter people are very knowledgeable, and they keep a detailed history of pas work done, which is convenient. Fast turn over and reasonable rates.

Brian Wolf

Thankyou so much for the quick and efficient service. My road trip to GA hit a snag and yall got me going again. Thankyou again.

Amy Martin

A huge thanks to Rob for all the help.

Rebecca Portier

Great service and very reasonable prices!!

Michael Dones

Very professional and even with a customer that was just not going to be made happy, no matter what, they handled it like pros!!! I see why the people write such great personal reviews for Twin Tire & Auto Care in Hammond, LA!!! Thank you!!!!

Tracy Knight

Chris Kieth and Will are the BEST...! They got me back on the road safe and sound. FINALLY THERES SERVICE IN CUSTOMER SERVICE AGAIN...! Thanks

Greg Flick

AAA approved

Morgan Goldberg

Chris is the man to see. Thanks for the help and great service bro.

Wayne Vedeckis

Excellent service, as usual. So many time these days I am disappointed by my experience of customer service and workmanship. That is why I enjoy bringing my car to service at Twin Tire - top notch, quality service at all levels. My recent bake job and tire rotation were no exception. Thank to all at Hammond Twin Tire.

Daneeka Woods

I was looking for a place to have my car serviced in Hammond that was convenient to my job. I actually googled and found Twin Tire. I have not been displeased with the service by far! The entire team is absolutely wonderful and I trust them with my car care. They are courteous, professional, and extremely patient!!! If I could give this establishment 10 stars I would! I highly recommend them to anyone looking for great customer service and quality vehicle care. My last experience there was with Chris and Taylor, however EVERYONE is amazing!!!!

Jeremy Lloyd

Absolutely AMAZING customer service working with Mr. Chris and Mr. Keith! Definitely saved me so much money!! The environment was very relaxing and my car was done so much faster than we initially predicted!!!! I’m leaving a HAPPY customer!!!!!! This experience has made my weekend!!!

Scott Maurin

Quality AAA auto care , friendly staff. Got tires for both my vehicles here and I'm letting them do the maintenance too. They offer shuttle service if needed.

Christopher W. Sanders

Now that's what I call service

Catherine Castleberry

Very nice staff. Explained what had happened and how they we're going to fix it. Prices reasonable.

Luke Thomas

DO NOT TAKE YOUR VEHICLE HERE. I took my truck in for a rotate and balance. They wanted to check my radiator. Then they said it needed to be fixed and would cost $3000. I said no thank you I never had a problem before. My wife and I picked the truck up and she drove it home. Then went to the store in it. She called and said it was smoking. I got out there popped the hood ..... There was the radiator cap sitting next to the battery. This place destroyed my truck and then would not fix it. I DO NOT recommend them.

Christopher Breen

Do not go to these people! I went in to have a brake job and oil change. The quote was $175 for brakes, $79 for the oil change. Ended up being told my brake sensor was bad, rotors were worn, the car needed the front end lubed, and the oil changed. It went from a couple hours' job to a two day fiasco. I finally got my car back, to the tune of $387.71, the brake sensor is still lit suggesting it was never changed, as I drove away a piece of my car flew off on the high way, they broke the passenger side arm console, and I have a new scratch and dent on the back rear bumper. Horrible experience and they will never get my business again!

Michael Watts

Keith and his team are awesome, knowledgeable, and friendly. Can't complain about the prices either. If you have ever dealt with another shop who doesn't like to communicate, you will be pleasantly surprised here. They always call you and let you know what the problem is, how much it costs, how long it will take to fix, and whether or not you want them to proceed with the repair. All other shops take note. Twin does it right.

Erika Ferraris

Highly recommend this place. They did an awesome job taking care of my truck, gave me a great price on changing out the fuel tank, and was able to provide transportation while my truck was in the shop. Excellent customer service.

Johnny Aleman

Worse place to take your car they charge way to damn much .they charge individual labor if you need multiple things done .They lost a valuable customer trying to over charge and make an extra buck ..

Paulette Cox

Best place to get tire and service for your car.

Timothy Taylor

My wife had 2 800000 mile tires put on and was over 500 bucks. They said battery was bad and it was.they said air cabin filter was bad and it was. All and all they did a fair job

Nicholas Makin

With respect to the Hammond store, I asked for an estimate and I found Twin Tire to be about average in overall cost when compared to other local mechanics. Parts were a bit more expensive but labor was slightly lower. I did not end up going with Twin Tire & Auto Care because of mistakes made in the estimate process that made me think they were trying to charge me an outrageous price for parts. The numbers would change when I called back so I lost confidence in them. However, in the end I think it was just an honest error in reading the estimate from the computer as the all the numbers I was given actually made sense when I read the printed estimate (example: they quoted me parts+labor as the price for a particular part, twice). Nice people, but they need to improve their customer service skills so that the numbers make sense to the customer. I might take me car there again, but I would ensure I looked at the printed estimate and not just what was said over the phone.

Chad Barrilleaux

Got a hole in a tire on the way back from cominggood thing twin tower was right there to duck off in and get my tire fixed. List of Keith took care of me had me in and out within 10 minutes couldn't believe it. Twin tire is alright by me.

Darrell Andressen

They provided care that they didn't need to but I'm so appreciative of that!!!! And I will definitely be back!!!

Jeff Cross

My car overheated on the way home, so I stopped at the nearest mechanic which was Twin Tire. The next day they told me I had rust in my coolant, so it would be $1000 to clean out the system and possibly another $1500 to replace parts of the engine. I paid the $30 for the work they did and drove it to another mechanic who quickly diagnosed a bad radiator and replaced it for $500. Update: The owner and the mechanic called me after seeing my poor review. They explained that there must have been a miscommunication with the manager I talked to and that the prices they estimated were worst case scenarios. They also hinted that I should update my review and that my car might die in a few weeks even with my new radiator.

Mona Williams

Great Services & very knowledgeable !!

Ivy Franklin

Great Customer Service...!!!

Keith Gonzales

Good team. They have my niece a pre buy inspection with good advice, points and recommendations.

Michelle Bivens

Excellent work and customer service. We won't bring our vehicles anywhere else. I absolutely recommend Twin Tire for your vehicle needs.

Billy Newman

Great service good prices very knowledgeable staff

Randall Colon

Great service and great people. Thank you for "Paying It Forward".

Hannah Turnage

THE BEST SERVICE AND PRICES IN TOWN!! (Maybe ever) Chris helped me to get two new tires for great quality and low cost! When my car broke down he sent a tow truck and took care of everything! I will continue going here for every car related issue. Chris and the other staff were so welcoming and explained everything to you to help you understand. They didn’t try to sell you anything for them to make extra money. Literally the nicest guy I’ve met working in this field! 12/10 will recommend him to any of my friends.

Quantysha Powell

Chris & Joe was a great help. I most definitely will be coming back soon. Any car services you need done go check out Twin Tires & ask for Joe or Chris I promise you will be satisfied!

Denise Galat

Work is always done in a professional manner, and reasonable time. Mr Keith knows his job. Always very helpful.

Jonathan Royster

A few jeeps were driving from Tallahassee FL to Austin TX and picked up a large nail. Needless to say they got the jeep in and out in about 25 minutes, plus was nice enough to keep the jeep close enough for the kiddos to be loaded up, not in the pouring rain.

Lillian Skander

Excellent tire service

Tammy White

Chris and Keith are absolutely Fantastic. Got my 4 new tires and oil change in great time at a great deal with impeccable service! You guys are the BEST!

Earl h

Very good people. We had a blow out on I 10

Leanne Weilbaecher

Chris was amazing. We have a Mercedes -- they're sometimes difficult to work on. They checked in our vehicle at 12 noon and had it diagnosed and a new alternator installed within 15 hours.. Their prices beat every single mechanic shop around. They're clean, polite, and priced right! THANK YOU Chris and all of your professional mechanics! Leanne

Rebekah McAllister

Fast service, very friendly staff, great price!! Will return!

Jack Calo

Great shop for fast, friendly service!

Kasey Sharp

Customer service on the phone and in person, wasn't great at all. Brought my truck in for a alignment and was told it couldn't be aligned because a a bad A-arm. 2015 Tacoma... so j asked for more details as I was getting in my truck, nothing could be said because he was just going off of what the paper said. So the next day I emailed to find out more details yet again and to know how the A-arm was determinded bad, no response. This would be the ony service that I bring my truck in for, anything else, I handle myself. That being said, I just had both front tires off a week prior to do a break & rotor change and grease anywhere that would need it while doing a 120point inspection to everything. Brought the truck somewhere else for another opinion and requested to have a look myself before doing the work and everything is prefect now. Appreciate the false info fellas! Won't be seeing me again.

Casey Haskew

Nice friendly staff, fast service definitely recommended!

Russ Orgain

Great customer service and the quality of work was excellent. They went out of their way to help me on a Saturday when my car broke down while traveling through the area coming home from a vacation in New Orleans. Give them a try and I believe you'll be more than satisfied.

Joe Calderone

They are quick and will help where they can. The two times I've been to this place were very short notice. Both times they were quick to work with me and get any issues resolved. I've listed to how they talk to other customers and all.around they show/give the same good service. I'd recommend for sure. They seem to be knowledgeable about their products more than just what the computer tells.

se robinson

Brought my MDX in for a leaky tire...they rotated the tires too. These folks and their service are great !! Will be bringing the Acura in for oil change soon and ordering a full set of All Terrains for my truck.

Elizabeth Whitman

Great customer service, went above and beyond!

Jupitor Thirteen

Most customers such as myself are very loyal. My Subaru needed a new right front axle and after receiving quotes of $900 at other shops I went to Twin Tire. I was in and out for $260. They are pretty busy so appointments sometimes are difficult to make at times that you need, but worthwhile if you plan in advance. There may be less expensive places but you always feel like you received what you paid for. For what it's worth it has the usual customer waiting area but larger great TV good coffee and free Wi-Fi.

Macario Garcia

This place was amazing! I was travelling across the country when I realized there was something wrong with my car. Chris answered the phone when I called and was super helpful and kind. When I arrived Amanda took care of me as if she was family. She took all my information and even drove me to a local hotel where I could wait for my car to be finished. Chris picked me up a few hours later, recommended restaurants for dinner, and helped me understand what went wrong with my car. When I left my car was running perfectly. I would highly recommend this establishment if you ever need auto care.

Conr Dean

very nice people! my dad and i (from Lake Charles) were in hammond for a track meet. some guys came out and greeted us. they weren’t able to help, but did suggest another shop. we really appreciated it. i give them 4 instead of 5 stars only because they don’t do serious engine repair. so if that’s what you would need, you may need to go somewhere else. but super friendly staff! they did all they could for us and we appreciate that greatly!

Karen Ellzey

AMAZING customer service from Chris!, I’m usually intimidated going into auto care businesses, but the outstanding care and personal attention I got from this business and Chris was top notch! Thanks so much Chris for all of your help. You definitely have a new customer and I will be telling everyone to come visit for all car/tire needs!

Ivan Duhe

Busy place. Appointments can be made, but lots of walk-ins. One thing I like, you can vote online to pick out the correct tires for your vehicle and see the price.

darrell silvers

Great service and very committed people that go the extra mile to see things are done right thefirst time.

Heather Lovejoy

They are very efficient and they fixed my car quick and for a great price!!! Thanks for being an honest mechanic in my area!