Reviews of Deery Brothers Inc. (Tires)

earthgirl429 .

Purchased a 2012 Subaru Outback that was brought in on a trade in. It was the best vehicle purchase I had ever experienced!! Mark Simmons and Britta Baker were the best! They are not your typical pushy car salesman (woman) - they are honest and to the point - with a little humor to help ease the stress. The financial office was great too ... they go over every line, every charge, and they are honest all along the way. I drove 142 miles (over 2 1/2 hours) for my vehicle and it was worth every mile!! If you are in the market for a new vehicle - go see Deery!!

Ashley Crowner

Great experience buying a new pathfinder! The sales consultant took his time and explained all of the features and really listened to what I needed for my family. All of the sales staff had a friendly smile and every time I go there their always eager to help!

Desmond Young

Bri sartain bam

Laura Zurmuehlen

I recently bought a vehicle from Deery Brothers. Staff was friendly, lots of vehicles to choose from. I was very specific with the features I wanted and what I was willing to pay for it. They worked hard to to find me the perfect vehicle at the right price!

Kelly Hirsbrunner

Personalized shopping. Speedy paperwork. Follow ups

Kevin Ryner

No pressure Great people to deal with. Very professional and courteous staff.

Brian Struck

Awesome

Angela Kienzle

My experience was horrible. I will never buy another car here and would advise others not to as well. My seat would not go back in my car. I let my salesman know and he told me they would fix it before I left. They brought the car back up to me and the seat still was not fixed. I let the salesman know that it still was not fixed and he said they have done all they could for me and they could not do anymore. This has been the worst service I've ever had. it was most certainly your dealership. I bought a monte carlo from you guys 2 weeks ago.

Amethyst Harman

It took us 5 hours to trade in a vehicle. We got almost what we wanted for the price we had in mind. They didn't treat us like we didn't know anything but yet they were still very informative. Very friendly service. All in all we feel like we got a good deal on the vehicle we got.

Kathryn West

Joel Salvador is always a pleasure to work with! Very knowledgeable about the vehicles he sells and definitely has the customer's best interest at heart.

Joshua McAllister

Quick response and service. 4 stars due to the fact of the new minor scratches on the driver's side of my windshield and a crack in the casing of my driver's door mirror. Otherwise, splendid work all around.

Sarah Krouse

Salesmen are very nice especially Thomas Wentworth

Greg Garrett

Thomas Wentworth will get you in the right vehicle for all your needs.

Julie Daniels

Best place to buy a car, have service done and buy accessories! Detail department is top notch!

gary mcpherson

Looked @ 2017 Camry with salesman Damian Weiler who really cared about needs. When ready to purchase will definitely ask for Damian's guidance.

Kevin Austin

I had ordered some accessories from Deery Brothers, for my 2014 Ford F-150. The sales lady, Cindy, was very nice and professional. However, the workers, not so professional. i have a towel on my ds seat, and it was left on the floor. The shop manager told me that he would be able to have his guy spray the bed liner smooth, and that didn't happen. Worst of all, i've had my brand new truck for 3 weeks, and they were the one's to put the first scratch in it. They were lazy in trying to fix it up for me. It was pretty deep, and they didn't even buff on it like the kid say they did. They put touch-up paint on it and that's it. There was another mark too, and it was still there, when in fact, i could have buffed it out my self ( have being a body shop painter in the past). Ill have to take care of it myself when i get back home. They didn't even wash it up for me. I was told that their car wash was down. Funny, cause i seen a kid washing a car. I WOULD NOT RECOMMEND THESE GUYS TO ANYONE. build/paint me a dog house.

Julie Bergeron

My son is a student at U of Iowa and a tire blew on our 12 yo van a few days before break. We had the car towed to Deery. Josh, in service, evaluated the problem (a bent rim), ordered a used rim (no new are made anymore) and had it repaired within a day. Not only were we happy with their prompt service, but we were very happy that the bill was reasonable. Thanks Josh and Deery GM.

Amy Jo frederick

Thomas Wentworth won't steer you wrong! Good man, will meet your needs!

Brooke Rios

Knowledgeable and professional salespeople, large selection of vehicles, timely service work, very nice facility... Can't complain!!

Patrick Zielinski

Really enjoyed coming in. Bri sartain was excellent help

sherry Meeks

Great place to go car shopping! Be sure to ask for Thomas Wentworth...nicest, kindest, down to earth salesman I know!

Brad Rothlisberger

Bought a car from Art Krantz. Great salesman!

brett bui

Great customer service and donuts.

Joyce Desotel

Deery Bros. are my favorite All around honest , dependable service. I recommend them highly

B M

I do my oil changes and tire work there and have never had an issue.

Luke Thomas

I drove 4 hours from out of state to come look at a car. I told them I had my reservations and they assured me that the car is in great shape. Upon arriving and inspecting the car the paint on the trunk was dried out and flaking off and the bumper was out of alignment. I told them this and they came down on the price a bit. When I took the car to get the body issues fixed I was told that there were more issues than what the dealer had described. On top of that, the paint job was shoddy. To get it fixed properly was going to cost way more than the amount that they came off of the price. I called Deery brothers and spoke to Tim, the used car manager and told him the ordeal. He offered no help and basically said good luck. Overall, they did a poor job of representing the car. The car inspection failed to find flaking paint and parts that aren't aligned correctly. Guys were shady and took advantage of a first time young car buyer. Will not be returning again.

Zachary Shields

Bought my truck from here.... Great atmosphere and people seem to generally want to help you with what you want and need.. staff was very understanding

Alex Steiner

Save your time and money. This dealership was changing hands between owners when I was shopping and the whole staff was awful. The salespeople are friendly, but incompetent and their managers are pushy, rude and will not listen to you. I had to void a check because they "lost" the keys to my car when I attempted to get a value for my trade in. I wrote a check for a deposit and then had to void it on my phone so they could "find" my keys again. Worst car buying experience ever.

Breann Sourwine

Jake Walker is the absolute best salesman

Anna Rheinschmidt

Deery brothers has a fantastic atmosphere and great customer service. Joel Salvador helped me find a vehicle within my budget. His product knowledge was especially helpful because I was a first time buyer. I would recomend Joel from Deery Brothers to anyone! Overall it was a fantastic experince!

Ryan Oleson

I couldn't be happier with the service that Cordell Maxey provided. He was helpful and knowledgeable, its nice to have a salesperson with a "can do" attitude! I love my new truck! If you go to Deery Brothers for a vehicle, look for Cordell!

Malissa Smith

Only reason I'm giving them one star is to give a review and you have to a least give one star to give a review. I hate doing business with them. They're not friendly and do not do anything to accommodate you. I bought a dodge Durango with a warranty, the tail lamp went out a couple months later. They tell me it isn't covered under the warranty so I had to pay 1,500 to get it fixed. My car also came with free oil changes for 2 years, I can never get in on a walk in. Even if I bring it in early in the morning. They say they do walk ins but they are never prepared to do walk ins to service a vehicle. I just really hate I gave them any business. I should have just stuck with shottenkirk. To me I feel like they don't do anything to satisfy the customer. Then again there's a lot of racism in this town so that might play apart too.

Andrea Jefferson

I have used Deery's for years and recently had an issue with an incorrect part ordered. The manager really went out of his way to fix the matter and I greatly appreciate it! Also I recently had work done at the Collision center and it's fantastic! You cannot tell where the damage was at all!

Forrest Abernathy

Thomas Wentworth is an outstanding guy, know personally. If I get up that way to buy a car, I'll deal with Thomad only

James Howard

Sales. Personal great otherwise not to good

Kevin Ritter

Good service. Could give more updates while work is being done.

Warren Sanford

I did not have the experience, my wife drives that car. She took it in.

Matt Buford

Thomas Wentworth is excellent to deal with.

J McCray

Service Department was very unorganized. Charged me an additional $ for work that I was lead to believe completed and paid for from the start. Stay away!!!

Tamara Ramsey

If Thomas Wentworth is your salesman, then you will have a great experience!

Mike Conwell

Brianne sartain 5 stars

Carol Kuntz

I met with Wendy Miller at Deery Brothers - who did an awesome job helping me find the perfect car for me! It was exactly what I was looking for - and more. When I picked up my new Camry, Wendy spent time showing me all the great features - even showed me how to use them! Great job Wendy - Thank You! (And I am enjoying my new car!!!)

Hannah Williams

A great place to buy a car! If you are in the process of looking for one right now, be sure to request Joel Salvador as your salesman. He will take good care of you and help you to find the car of your dreams. Highly recommend!

jason jones

was a little iffy at first but glad we went they made the experience great cindy Logan is the best at what she does and keven in financing was great to work with

Jordan Francy

Brianne Sartain was excellent help looking for a vehicle

David Gilbert

That are honest people, can be trusted . customer comes first .

Sanders William

Ordered wrong part for a cross country trip. Correct part didn't arrive in time to leave. Had to leave without 4wd with snow forecast. Haven't been there in 25 years. It'll be another 25 if I'm still alive and walking and still won't go back. Blame game on Toyota instead of their fault. Not quality service.

Katie Switzer

Brought my Mazda to this dealership for a Premium Detail I bought through the local radio station auction (KCPS). Deery Brothers did an absolutely fantastic job cleaning this car - even the engine compartment was spotless. Car looked just as good as the day I bought it five years ago and I've gotten dozens of compliments from coworkers. Nice job Deery Brothers Detail Department!

Jill Day

Just bought a 2018 GMC Terrain and we love it! Thank u Art Krantz for helping r family! Shoutout to Joel Salvador for all of his assistance as well!

Onuspdander 1953

They are awesome. Very customer oriented.

annaka veldboom

Bri sartain was amazing definitely amazing would recommend her for other people to go through

Lori McAfee

Very helpful people! They provided me as much help as they could and very honest and open.

Kaitlyn Henessee

Such a nice experience with very knowledgeable staff! My salesman Joel Salvador took my car needs into consideration and found the right car for me! I love it!

Chris Stone

Great fast service.

Dana Hendrickson

Stopped in Deery Brothers actually by accident and met Steve Donald. So glad we did! Looking for an extra car, he made the experience effortlessly. He was very friendly and attentive to what we were looking for. We never felt pressured. I highly recommend talking to Steve Donald with any and all car questions. We will definitely go back to Deery Brothers in the future.

Richard Ellis

Mostly I was very happy with my experience, just one thing bothers me. I was told that my insurance would be lower than my Rouge, turns out it is going to be higher, because it is a 2017 Toyota le. I am on a very limited income and every dollar means a lot. Maybe the salesmen or finance person should just say "they don't know how insurance works". It would have saved me a lot of frustration.

Tena Dodson

See Ivan for all your car needs cause he is great to work with

teran buettell

Needed tires for my car. They were super helpful, listened to what I wanted, found me the best tires I have ever owned at a price that was comparable to what I have been paying for cheap ones. Even my dad was impressed, and he always thinks I screw up on car stuff! When I got there, it was clean, staff were attentive and pleasant. Shuttled me to work with a smile. Work done by the time promised. The car wash and vacuum was the icing on the cake. Very pleased. Will definitely do business with them again! Just had my second experience with this dealership tonight. Worked with salesman Blake Dichraff and could not have been more pleased. He was pleasant, helpful, and gave no pressure at all. I walked away with the car I came for, after test driving three total vehicles. He got me a great interest rate with terms I could live with. Everyone was super nice and made the experience totally worth the trip to West Burlington. Thanks so much! Five stars for a second time!!!

Lynn Metzger

Customer service by Carmen on the phone was poor. Not everyone is qualified to handle customers over the phone. She clearly doesn't understand how to use basic phone courtesy, like "Hello, good morning, or good bye". The phone call is the first contact you have with a potential customer. Be kind, helpful, and courteous. She was rude, unskilled at her job, and didn't want to be bothered answering phones. I'll go somewhere else.

Tanner Waterhouse

Bri has the best service. All around

Vickie Rios

The only used car I ever purchased that didn't nickel and dime me to death was at Derry Bros. Great honest employees and GREAT service!

Daniel Spurgeon

A gentleman by the name of Thomas Wentworth helped me select a vehicle that was perfect for my needs and still fit within my budget.

Sebastian Valencia

Very gentile ! I will come again!

Bruce Brockway

I purchased my truck at Deery with George Rinker last fall and just had my first oil change. The staff was helpful and accommodating to my requests. They even reminded me that my first oil change was on them, BONUS! Thank you.

Matthew Earhart

Wendy was amazing! I didn’t think any car would be within my price range and she got me in a 2017 that’s lower than my price range! #savings #wendyforthewin

S Clark

BEWARE BEFORE YOU CALL!! I called up (12/14/18 a little after 1pm) to check on a vehicle they have advertised on the Internet. The salesman stated that he wanted to go check to see if the vehicle was still on his lot and asked for a callback number. And I told him I did not wish to be called back other than this once and then he informed me it’s too late we already have your number and there will be follow up calls. I expressed that this was against my wishes and he basically told me too bad. No Sir, what is too bad is thats the car in the color that my wife wishes for Christmas and there was a 90% chance that the boys and I was headed up this weekend to get it! Now 0%!

Ella Hambright

Brianne Sartain ❤️

David Devries

Initial contact with Deery Brothers Nissan was via phonecall. Due to the distance between where we live, and the dealership, we were offered to have a vehicle we were interested in purchasing delivered to our house and my vehicle was brought to dealership for servicing. After having vehicle for two days to test drive, we returned to Deery Brothers and discussed pricing of vehicle were interested in. Greatly appreciated the honesty both sales rep and general manager presented as to their cost versus sales price of vehicle. Would definitely return to Deery Brothers to purchase another vehicle and for service.

Allan Braden

Filter leaked after servicing. Had to make 2nd trip to dealership.

Don Griffiths

We brought our 2018 Nissan Murano in for its first routine checkover since purchasing it new late last fall, and to diagnose and correct an unusual anamoly in the adaptive cruise control we'd discovered on a winter trip to Texas. We expected the routine check to go as planned and were hoping the other issue would at least be understood and eventually fixed. The folks at the Service Department were familiar with the cruise control problem and even had the right replacement part on hand. We're very happy with what we've experienced at Deery Brothers.

FlightPD Medic

Great staff. Took care of me, kept me updated on the status of my new vehicle while I waited for it to come in.

Mallory Jennings

Joel Salvador sold me my Jeep Commander and he was so fun to work with! He really took time to find a vehicle that fit my list of wants and needs. He was professional and trustworthy but also made the whole deal the best car shopping experience I have ever had. He has even checked in with me a few times since I purchased to be sure I am still happy with my choice and to remind me to get it serviced at Deery Brothers.

Kent Gaudian

Fantastic service, they picked up my truck when it wouldn't start and allowed me to get to work on time. I couldn't be happier!

Gabriel Brooks

Brianne sartain great service. In and out no problems.

Timothy Belcher

Super person.... Brianne

Kevin Hotop

Great seeing 34 gateway cars on display.

Tiny Malone

Good group of people here who really work hard to find the right truck and make it all work. Refreshing because my sales person really knew her stuff and the whole process was handled in just over an hour. Don't waste your time going anywhere else in West Burlington!

Todd Arnold

Thomas Wentworth great sales.

Kodi Puckett

It was the worst experience I've ever had. First they said they had my car then they said they didn't I nearly had a heart attack. Mike from Parts hung up on me. They told me that they could work on it while I was at work and I set up an appointment which they didn't keep because they couldn't find my car that was in there parking lot. It had been there for the past 2 days. I thought I should have at least gotten a discount considering how crappy of a service I got and they refused. Me and my family will never go there again

Heather Minard

Horrible

Michael Moore

Salesman Thomas Wentworth will go the extra mile to make sure you find the vehicle that works for you and your family.

Susan Korte

I bought my car there and was so impressed with the people and service department that I recommended it to my dad when he was out to buy a different car.

Steve Hektoen

VIP service

Monica Gugeler

Thomas Wentworth is one of the most understanding salesmen. Thank you Thomas

David Ure

I had our Rogue’s oil changed and the tires rotated. That all went fine. Then it was suggested I needed an air filter. At 18,700 miles, that seemed a little early, but we live on gravel and every trip is at least 8 miles of dust and dirt. So okay. Then, it was suggested we needed the injectors flushed, or some such thing, for $200. I said I’d think about it. When I got home, I checked the manual. Said flushing is only up for inspection through 120,000 miles. At some point it may need to be done, but.... It’s this kind of behavior that caused there to be 20 years between our buying cars at Deery’s.

Elisabeth Blake

Great place to buy a vehicle.Thomas Wentworth is a great guy!!!!

Tina Wesely

excellent waiting area while vehicle is being serviced. Provide drinks and snacks.

Bob Morgan

Art Krantz was my salesman. Very professional. I had a certain truck package and color I wanted. The dealership did not have it but searched for it and had it in 2 days. I would recommend Deery to anyone who asks.

Cyrillis Kite

I bought my car from Derry Brothers .Ken Hunsinger was my sales person and I recommend you go talk to him-very pleasant man to work with...very helpful

Cathy Rheinschmidt

Joel Salvador has been very helpful in finding me a fleet vehicle. His excellent customer service and extensive product knowledge has made this easy for me and my company. Highly recommend Deery and Joel!

Traci Barker

See Dustin really nice guy to buy from

J S

Great service!

Caitlin Balderas

We bought not one but TWO different trucks from Joel Salvador! He was so great the first time, we had to go back again. He was super thorough and found us just what we were looking for. His knowledge was expansive and his patience with our picky list was impressive. His customer service skills are top notch.

Jay Day

Highly recommend Art Krantz as the one you want as your car salesman.

Mike Haworth

$305 to make a key and fob?

Pamela Friedem

Just traded at Derry Brothers very happy with the experience ! I highly recommend dealing with Ivan!! Ivan set everything up with the suv!! He went above and beyond to make sure I was comfortable with my new vehicle! Thank you Ivan!!

Gregg Phillips

Very pleased with Deery Brothers Art Krantz Was the sales Consultant I worked with We had a couple of hiccups that he stayed on top of And made sure I was happy when I left,,Also very pleased with the service department,,,Ill be doing business with them again

Keith Kieffer

Although I did not leave with the vehicle I was hoping to purchase, they were very friendly and accommodating. They made the helpful effort to read the OBD2 codes from the minivan for me before I made the trip. Even after the deal ended up not going through, they were still friendly and helpful. The only downside was we were there for just over four hours; our relative we were going to meet that day ended up just meeting us there. It helps they have fresh fruit, doughnuts, and good coffee. It would make sense to do transactions over two visits if you live close by, such as breaking for lunch.

Will Kinney

Brianne Sartaine was a delight to work with!

James Johnson

Good selection of cars, Joel Salvador is always helpful in finding the right car to fit your needs! I hate talking to car dealers who pretend to know cars, but this guy knows what he's talking about.

Kris Printy

Great customer service. Knowledgeable sales staff.

Celsey Conger

Just purchased my Equinox and Steve Doneld made the experience excellent!!

Haley Rogers

I had such a great experience buying my car at Deery Brothers! The service was wonderful and they made buying my car an easy process.

Tyler Johnson

Highly recommend! Friendly staff and great service!

Chris Sanderson

This is a horrible place. This place kept my daughter there for over 8 hours waiting for their finance person. They told her she would lose her place if she left. They told her if she could have a cosigner she could get a better interest rate. She called me and I told her I would but couldn't be there until 7:30 that night. They told her no problem, she could get all the paperwork done and I could show up later and sign what I needed to sign. But then they kept her there saying it wouldn't be long. Ended up there for over 8 hours!!!!! I was mad when I found out. How could they treat someone so horribly. I found out as my husband and I were driving up there. We live 45 minutes away. I had called her, she was sick and weak from hunger. Her entire day of plans shot because of Deery Brothers. We made a quick stop at McDonald's for food for her. We get there as she was finally getting in to see the finance person. Now. Everything up to this point was really bad business on Deery Brothers, treating a customer that bad. But the finance person, he is either ignorant of his job or just a crook. I am there to cosign. He has me sign paperwork as a cobuyer. That is how it is done now. Okay, I verified this information with another dealership and they confirmed that is how it is done now. But, what that finance person at Deery Brothers LIED about was that he also said that because I had the better credit the registration/title had to be in my name. I argued this with him. I live in a different county then my daughter. He said this four or more times that I had to be the one on the registration / title and all I had to do was call the court house and they will switch it to my daughter's name. It was late, I was concerned for my daughter. She has already been there for so long, and with the finance guy telling us that is how it is done over and over. I signed the title. Now of course after talking to a honest dealership, they told me that guy lied. The finance company can care less whose name is on the title as long as their loan contract is signed. She was told they would fill up the tank before she left with the car. It was on the red line, empty. When she asked why, they said, oh that is for new cars only. Another lie.

Heather Brissey

Brianne Saratov is awesome she is a straight shooter I definitely recommend buying a car from her

missy wiggins

I had a really good experience at deery brothers especially with my sales brianne Sartaines. I recommend her to anyone

Matt Logan

It's good to know that customer service is still important to some businesses. Jeremy Crowner was very helpful with my car shopping experience, as was everyone I dealt with.

Steve Tiemeier

Courteus service. Clean customer waiting area with available coffee, etc.

christine bowker

Jeremy was excellent to work with. He was knowledgeable throughout the process of purchasing our vehicle. Jeremy also told us that if we had any questions to come back and see him. I had a few questions about the technology app's that can be linked to the vehicle, so I went back to see him. Jeremy was very courteous and assisted me thru the process of setting the applications on my phone.

Kerri Ackerman

Brad Deery was awesome at helping us find the perfect used Jeep for our college girl in Oklahoma! He even loaned us a red bow that looked perfect for the surprise!

Crystal Mabe

We bought a 2013 Buick Encore in April at West Burlington Deery Brothers and had the greatest experience with the staff there! Kenneth Hunsinger was our salesman and he was amazing! He's not your typical salesman, he made us feel very comfortable. If you need a good deal you need to go to this guy!! He's down to earth and not full of himself! He's not there just to make a sale, he makes sure you are getting what you want and need! Thanks Ken!

Pete Winters

Soso. Nice people

Jaxon Lawson

Great place. Ask for Thomas Wentworth! He will really help you out with your automotive needs!!

Cordell Oleson

Had a fantastic experience with Deery. My sales person, Joel Salvador, was incredibly knowledgeable and genuinely wanted to help me find the right vehicle. I would recommend Joel and Deery to anyone!

Melissa Hobbs

Steve Donald did an excellent job of listening and offering available options. We purchased a 2019 Rav4 XLE Premium and will be repeat customers. Thanks much Steve!

mtjnre .

Very poor customer service in sales. Didn't have good prices either. Got a better price and nicer people across the street at Shottenkirk.

Jimmye Kraus

A lot of nice selections at great prices. Be sure to ask for Thomas when stopping by.

Sylvia Greer

We did not purchase a vehicle here but stopped to look at several trucks as we are thinking of making a purchase. They have tons of vehicles to offer at good prices. The service was very friendly and not overbearing like some car dealership sales people are. I wish the prices would be posted in the window like other placed as that is very helpful when looking for a used vehicle between a certain price. The lot was easy to access and organized by vehicles and new/used models. We will definitely be going back to look again.

Jasmine Crider

My husband and I went to go check out a Toyota Prius and we got there later than I wanted. They closed at 8 we got there around 720 730. We test drove the car and really liked it. Blake Dichraff( I think that’s right

Larry Nolte

Great for car rentals

Sarah Ward

I purchased the 2015 Equinox from Deery Brothers in West Burlington, IA. My fiancé and I liked the vehicle during our test drive, but we felt very manipulated and rushed in our decision making process. We came in to test drive a 2014 Traverse that was listed for $13,500. We made it clear to our salesman Steve Donald, that we wanted to be lower than that price, or right at that price if the deal was right with the mileage on the vehicle, year, and any problems with the vehicle. We really liked the Traverse and were told that “they” couldn’t make it work in our price range. We were told that “he”, I’m guessing the sales manager, brought the price all the way down to what the dealership had into the car, and still couldn’t make the deal work. Franticly, our salesman said that there may be a deal that they could make work; we had to go because I had to get to work. We saw the list price of $16,100 on the window of the vehicle and knew that that was not in our price range. Steve made the comment that “he” is coming way down on the price for this vehicle and that “he” doesn’t usually do this. He was really pushy and forceful that I made this deal. I have never in my life met someone as passive-aggressive as Steve Donald. I have never in my years of purchasing vehicles, which I have purchased my fair share, have ever felt so manipulated, mislead, and disrespected as I did at Deery Brothers. I felt as if I were being discriminated against due to my age, which is 22 years of age, with the way the salesman was talking to me and the way everything was misleading. I could not even get an oil change because Steve told me that it can damage a vehicle if it is changed before the oil percent is below 10%. I have never heard of such a thing before, I just wanted a fresh oil change, along with the free one I will receive in the next 6,000 miles. I did not want to have to come back in 1,000 miles just for the oil change, since I live one hour away. Steve refused to help us out on that. Steve again insisted that we were getting a good deal and did not make any mention of the price of the vehicle after I asked repeatedly. I asked and he would distract us with the car buying process and repeatedly used the phrase “you are getting a good deal.” I then went into the financing office and began to sign more paper work. I was told that the price was going to be $22,000 and some old dollars, but since we put $500 down, it was going to be $21,000 and some odd dollars. I was a little leery on the price, as I did not want to be higher than $20,000 all in with the left over from the Sonic that I traded in plus the gap insurance and the extended warranty that was mentioned. My thought process was that I was getting the equinox for the $13,500, which was the price of the Traverse, plus the $5,500 left over inequity from my previous car loan, plus the extended warranty and gap insurance, leaving me at the $21,000 in debt that was mentioned in the financing office. When I got home and looked at the financing papers we noticed that I was in fact $26,000 in debt which was not what I thought was agreed upon and was not what we wanted at all. This price was never mentioned, and this is why I feel manipulated and mislead during the whole process. When I saw that, I just wanted to opt out of everything. This deal was very misleading to say the least, and I couldn’t even get a full tank of gas. I felt like Steve was very unprofessional with his words. I mentioned that I had filled up the car the previous day and wanted at least the 12 gallons in the new vehicle. Steve said that could not happen so I made the joke that I was going to syphon the gas out of the Sonic, since they couldn’t give us a full tank, and Steve said “be my guest.” I find it very hard for me to recommend this place to someone as we feel very manipulated, blinded, and I was not treated with any respect, I have never in my life had such a bad experience purchasing anything. I am posting this review on behalf of myself, and Derric Littlefield, who purchased the vehicle.

Kevin Helmick

I got in and out in great time. Plus the wait was pleasent in their waiting area.

Jake Peterson

Excellent customer service all around and friendly faces. Had a salesman by the name of Joel Salvador whom was extremely helpful and an absolute joy to work with. Would highly recommend.

Brian Widmer

Live out of town and but took our Nissan to have oil changed. Thought they were pricey but thought they did a lot extra that others didn't. It was really cold out and they told us the car wash wasn't working. Gave us a certificate to use it another day. Went to use it today and was told that the car wash wasn't working. I had just walked by a freshly washed Camaro. The girl offered me another one and I'm thinking why, you won't let me use this one. I didn't argue. Instead decided they could keep their overpriced oil changes. Did I mention we bought our year newer, less miles, Nissan for $2000 less elsewhere?

Gina Lord

My experience was awsome

Patricia Perry

We are very pleased. Art Krantz was the best salesman that we have worked with in a very long time. He was not pushy and was very patient with us as we went back and forth with the vehicle that we wanted. I have already put his name out there to friends and family and hope him much success.

Diane Cass

Ask for Art Krantz. He was our salesman and was great. He was informative, not pushy, and fun to work with. I am not tech savy and he patiently helped me with setting up my bluetooth and showing me basic apps on the car. Also Terry Mertens sales manager did a great job describing the car to me over the phone and sent me additional pics of the car, and answered my many questions, ( i live 1.3 hrs away )begore deciding to come look at the car.Very nice and professional people.! I LOVE my 2014 Camry .

Mark Gerst

AMAZING PLACE WITH AMAZING PEOPLE HIGHLY RECOOMEND IF YOU WANNA HAVE FUN AND LOOK AT SOME CARS

dave hoff

Great customer service, quick oil change and they washed my car. Nice waiting area also. Gorgeous cashier!

Trisha Kennedy

We road tripped 2 hours on a Saturday morning, after finding a few camaro convertibles online. We were met by Steve Donald, who gave us specs on every camaro they had on the lot. He was thourough, not pushy, asked questions, listened, and got us in a test drive within 20 minutes. Finance was a breeze. He took the time to call a lender and ask him to knock off a few months of the term. Saving us $2500. AWESOME! Straight forward dealer.

Skirik Tyler

Brianne Sartain was amazing. She was very helpful and knowledgeable. She had an answer for all my questions and made the car buying process seem easier than ever. I will definitely be purchasing my vehicle from her.

Oathaniel Cribbs

Up front and honest and will work with you.

David Mason

I am really not a dealership kinda guy to have warranty work done. I like working on my own stuff but with warranty issues why pay if you can get it done for free. With that all said I will say I am impressed with the speed in which they got it fixed. I did inspect the work and found no short cuts or knock off parts. Great service and very informative in what was needing done.

Jamie Gonzalez

Great place to buy a vehicle! Thomas Wentworth is such a nice guy!

Tim Eggleston

Just an awful place to get your car fixed. Customer service is the worst.

Amber Shafer

Bri is amazing just ask for her!

Bradley Jones

I could not be more pleased with my experience at Deery Brothers. I got a great car and a great deal. When my lease is up, I'll be back at Deery Brothers.

Corey Ward

Great quick service and even a free detail.

Kristina Robinson

Deery Brothers has great service! Everyone was is so helpful and friendly. Had an accommodating waiting area with beverages and pastries! And super clean bathrooms. Overall great experience.

Audra Kirk

I had my oil changed on Saturday. BJ was professional and very courteous.

Mo Slighter

Friendly people and amazing service! Wouldn’t take my Mazda anywhere else but to Deery Brothers!

Chris Nordstrom

The work was done quickly.

Parker Ellington

Great Service lounge area.

Carl Wentworth

Great place to get a quality car, Thomas Wentworth is one hell of a guy and salesman. Not only give me the best deal on a car. He also gave me one of the greatest experiences I've had on a lot. His mannerisms and his customer etiquette along side his sense of humor and ruggedly good looks. He actually knows what kind of person you are before you leave the lot. He has a way to make you feel like a family member. Deery brothers is #1 in my book and Thomas Wentworth is salesman of the year, every year. Thank you Deery Brothers, and thank you Thomas Wentworth I will be a returning customer!

Marilyn Box

Took my car in for recalls! Prompt service and Jake was very helpful!

Henry Schafer

I'm gonna need a better discount if you expect me to buy a car. I'm broke

Kara Wickert

If you are looking to purchase a vehicle, Thomas Wentworth is your guy!

Eleanor Stever

Bought our current vehicles here and continue to use their maintenence services. Employees are very professional! If you have to wait while repair or service is done a comfortable room is available with refreshments, TV, and restrooms. If you can't wait a ride will be provided.

Kearstin Sill

This dealership is an absolute JOKE!! Jacked my dad around about buying a 2004 Jeep Wrangler Unlimited. He took his Rubicon to trade a couple weeks ago and the salesman low balled him so bad on trade, he was wasting my dad's time. Dad made an offer to write out a check for the Jeep on the spot, but his offer was too low and the sales guy let him walk. He called and called, but felt like no one was putting him high enough on their priority list to take care of him. Promised time and time again that they would get back with him to let him know if the Jeep was still available or not after a few others test drove it. Never got a phone call back! This past Thursday (12/3) I called for my dad to see if the Jeep was still available. I spoke to Ivan and he told me it was being test driven at the time, that he would get back with me to let me know if it sold. Saturday (12/5) night 5:50, I had to call back myself. On Friday (12/4) my dad finally called one last time to see if it was available. He spoke to the salesman, and he told dad a friend of the owner's had test driven it on Wednesday, and he decided not to buy it! Dad told him he wanted it and that he was on his way to come pick it up. Right then. We live about an hour from Burlington. He was on the road for about 25 minutes when the dealership called and said they talked to the friend who drove it on Wednesday and now he changed his mind and decided he wanted the Jeep so they sold it to him instead. Working customer service, you learn to treat others the way you would want to be treated. And the way you make your customer feel is what sticks with him or her. This dealership made my dad feel bothersome and like he wasn't important! He has made a point to make sure he never buys anything from you guys! Ever! You wasted his time and yanked him around over a Jeep he had his heart set on!

Shane Ewing

Service was very good took a little longer than normal labor fees are just a little bit too high

Valeria Velazquez

Ivan was the most patient salesman ever! I called him with so many questions and he always answered them honestly and clearly. They were never shady, and got me a great APR on a used car. I came all the way from Chicago, and Ivan was checking in on me the whole way. Totally worth the 3 hour drive! Bringing my boyfriend back in 6 mo to refinance his car.

Shawna Stone

I would highly recommend Deery Brothers! An excellent selection of quality vehicles to choose from and be sure to ask for Thomas Wentworth! He works hard to find just the right fit for his customers. His knowledge and expertise in the business will get you into the right vehicle for the right price!

Anneverzel

I took my car in for an issue concerning the navigation system after waiting on my car for FIVE hours they told me they couldn't get it to start, the technician thought it was A battery in the ignition key so they replaced it and still couldn't get it to start then they said it was A brake switch which needed to be ordered so they sent me home in A rental that they provided, after waiting on my car all afternoon I had an hour drive home. they called me two days later to tell me my car was done and the bill was $675, when I got there to pick it up the actual bill was over $700 they had charged me for replacing the battery in the key that wasn't even bad, then they had the nerve the require the vehicle they loaned me be returned with A full gas tank, I must say I wouldn't recommend this dealership, the only way I will ever return there is if every other dealership on earth spontaneously combusts.

Bev Hill

Awesome visit today. Jim solved my problem graciously and went above and beyond.

Matthew Riggan

Amazing sales person

Jessica Risher

I feel like there is a lot of communication break down with this company. I called to double check my appointment time, come to find out the lady never put me down. Also the prices vary depending on the person you talk to. However, one thing is for sure it's always over priced. It's cheaper for me to drive 2 hrs back home to have my car worked on.

Niki Slutts

Fast and friendly