Reviews of All Star Tire & Auto Service (Tires)

Anthony Miosi

Awesome service, very fair to the customer. Would definitely go here again.

Elizabeth Adams

Great service here! I had a flat caused by a piece of metal in my tire and the first repair shop I went to downtown tired to convince me that my ONLY option was to replace all 4 tires (since my car is AWD) and wouldn't give me a quote on a patch saying it was not repairable (without even inspecting it). I ended up going to All Star instead and I am so happy I did! Turns out the puncture wasn't that bad and was, in fact, repairable. The customer service here was excellent and honest. I absolutely would not hesitate to bring my car back here again!

Benjamin White

Overpriced. They tried to charge me 368$ for a simple radiator tube replacement. I bought the part at AutoZone for 12$ and fixed it myself.

Andrea Dayharsh

They did a nice job on my brakes and my car was ready when promised

Adam Datema

Good work, unfair prices. I would have been better off towing the car back to my house and waiting for my usual mechanic to open then towing again to him. The cost of part they put in my car was so ridiculously marked up I feel taken advantage of.

Jason Smith

This is an HONEST service center. I took my car in for what was a ticking sound coming from my rear, driver side wheel. With it on my mind all day and anticipating bad news I was relieved and shocked to find out that the brake had a buildup of road salt (it's winter time) and all it needed was to be cleaned! They could have easily deceived me that I needed new brakes or a lot of other things. I would have not know better and just authorized the unnecessary work. Instead the fix cost me less that $50!!! A bonus is that you can drop off your car and they'll give you a lift to and from work.

Lance Scott

Dropped in to get a couple tires dismounted and remounted on new wheels. They got me right in and took care of it on my lunch. Very friendly staff. Bernie treated my wheels like they were his own. Excellent service.

Lance Smith

This may be one of the worst experiences I have ever had with auto repair. Normally, I don't do online reviews, but I feel this experience warranted one so other consumers are aware. I recommend staying away from this repair shop. Not only was I extremely disappointed with the service and the staff incorrectly diagnosing the problem, but I was almost in shock from the response I was given when I called in to share my experience with the service manager. I originally scheduled service for an oil change and to get new tires for my 2011 Toyota Tundra. On the day I dropped off my vehicle, I added that there was a sound from the rear of the vehicle that I would like added to the work order. I hadn't heard from them by 3 o'clock, so I decided to call in and check on the status so I could make transportation arrangements. Darla informed me that they had found shavings in the rear differential and that it was "about to blow" and would need a complete replacement. She said the oil change was done and that they would provide me an estimate for the differential replacement-the tires I had originally scheduled an appointment for were never even addressed. They provided an estimate for $3,204.32 for the differential replacement. I promptly took the vehicle to a different shop that I normally go to for a second opinion. They confirmed my suspicions that is was a bearing, and that the differential was in good condition and did not need replaced. I had this repaired for around $1,000. About one week later, I called and asked to speak with the service manager to share my experience. I was given to Chris and told him my experience. His first response was "I bet your glad you got a second opinion" and could not give me a reason for the incorrect diagnosis. He also had no response when I told him about the tires never being addressed. He ended the call by say "I hope you come see us for an oil change again bud!" Obviously, I will not, and I feel that they could have cared less about my poor experience.

Shawn Hill

The absolute worst customer experience I’ve ever had. I took my car in at 7:45am after I had called the previous evening to ensure there would be time to change the oil while I was at work (I usually change it myself but my birthday is next week so I was treating myself). Kevin took the keys and they had a shuttle service to drop me off at work, which was a great service. Things turned bad quickly. Within about an hour I get a call and they let me know that I need brake pads, rotars, and calipers all the way around the car and it would be $1,383 (if I bought this myself, it would cost around $350). I tell them not to do it and I’d take care of it on my own when is need and they could go ahead with the oil change. Kevin assures me, again, they will call me when the car is ready to be picked up and they can shuttle me to get my car. 5:30 rolls around and I’m leaving work. No call from them so I call them up. They’re closed and have been closed for 30 minutes. They never called and never showed up. They have my car keys which also has my house key. So no car and no house to get into. I plan to write them a bill for a hotel stay and the Uber cost to get there. Absolutely unreal. I will update this review if they ever make it right, but I can tell that won’t happen. I highly advise to stay away from this place. Look at my other reviews, I’m very fair and give people chances. Not here. Not again.

Joey Spillers

They wanted to charge me $400 for a rim replacement when the part costs $50 and it's a 4 nut swap. NO

Don Peterson

Staff is very friendly and work was done right the first time. They have a chauffeur in case you need a ride home. The location is great if you work downtown.

Marcus Fehman

I've been going to All Star tire for 13 years now since I originally moved to Indianapolis. A coworker recommended them as he is a life long resident of Indy. Needless to say, if I've been going there for 13 years it's because they are the friendliest and most honest Auto Service Company I've ever dealt with. From the owners down to the service staff. Thanks All Star for many years of great service and many more to come.

David Sopata

Me and and a small median had a disagreement as to where it should be late at night when I was traveling for work out of state. I ended up getting a flat tire, some minor scrapes on the bottom of the car, and needed a wheel alignment. I was able to call in early morning when they opened and they fit me in even with a busy schedule. They also gave me a ride back and forth to the hotel. They checked out the car to make there were no addition issues. Everything was done in the afternoon, and the price for a new tire and wheel alignment was a really good price. The staff was friendly and knowledgeable. They assessed the car, fix the problems, and didn't try to sell me a bunch services or things that I didn't need. If I'm ever having car trouble in Indianapolis again, I'm going to All Star Tire and Auto Service!

Jeff D

I only went to All Star a couple times for minor things like tire repair and an oil change, but the employees were very friendly and their waiting room had ample magazines and soda machines. They also got the job done fairly quickly and cheaply. If I still worked downtown I'd probably still be going there.

Mark Tempel

My wife was stranded, in Indianapolis, with a flat tire, three hours from home. I had no idea who to call or the businesses in the area that could assist her. I put Google to the test and it gave me All Star Tire & Auto Service as an option. They had a 4.2 star rating so I took a chance. Am I ever glad I did. I called and Annie couldn't have been nicer or more helpful than she was! Very, very pleasant! Luckily, my wife was able to limp the half mile to their store. They popped the tire off and were able to patch it for her. Being from out of town I feared the "complete engine re-build" to get her back on the road - if you know what I mean. Nope! $24!!! Who does anything for $24? My wife said the entire customer service was amazing and every staff person was incredibly nice and easy to work with. Thank you, All Star Tire & Auto Service, for treating us so incredibly well!!!

Jonathan Wales

Glad to be once again taking our vehicles here after living out of state for 3 years. Always honest and free rides to work downtown. Chris price matched on a lifetime alignment to win my business even though he knew he already had it. Great team of professionals.

Timothy M Schwenk

Our go to shop for tires. Snow tires swapped on both vehicles the next day. Storage service makes the process so much easier. Shuttle service it's great and if it is unavailable, they will send an Uber for pick-up!

Kate Shaffer

I had an oil change and tire rotation done with an Angie's List coupon. Everyone was friendly, the price was great, and I was able to wait while the work was done (the lobby even has free wifi, which is a great plus). My car was making a noise that started on my way to get the work done, and they right away identified it as the heat shield- an easy fix. Great experience! I just moved here and was looking for a new auto shop, and I'll be coming back in the future.

Ashley Torres

Great, prompt, quick service! Was able to get me in only a few minutes after I called in. Will definitely return and recommend!

Nathan Albertson

Always great service for a variety of auto repair needs.

Eric Duncan

I bought brand new tires from All-Star and less than 5 months later my car is sliding around like it's on pure ice when it is 50 degrees outside. I took the car in and they didn't take it for a test drive, all they did was check the tread and tried to tell me it was fine. I have almost been in 5 wrecks in the past three weeks going less than 20 mph and the temperature hasn't been below freezing once. I now have to buy another set from a different place. A complete waste of money and time.

Katie Beth Maddox

Have had my oil changed there multiple times—came to pick up my car and was handed a list of over $1000 in repairs that “needed” to be done. I took my car to my hometown dealership (because the all star tire list seemed excessive), who looked over my vehicle and said only one thing on the list needed done, and that another thing on the list would have actually damaged my engine. Incredibly misleading and overpriced.

Jacob Tomlinson

These guys are awesome. On a road trip and our car started wobbling. Took it in to All Star late in the work day and without skipping a beat they had our tire fixed in no time so we could get back on the road. Highly recommend All Star for their awesome service.

boogaloo music

Good Job!

Elizabeth Bennett

I had my car towed here after it wouldn't start. They had it for two weeks before they got around to calling me to tell me it needed a new engine. I opted not to repair it - it was an older car with a lot of miles and not worth the money. They demanded that it be off the lot by the end of the day. I told the person on the phone that that likely wouldn't be possible, but I would get it taken care of as quickly as I could. I called back a day latter to say that I had scheduled a pick up with the junk yard and I was just waiting for them to get to me. When I went to meet the junk yard representative there to sell the car, All Star had towed it away.

Monica Brase

I don't trust anyone else with my car! Sometimes the news is good, sometimes it's not but they are always fair and honest. There have been plenty of times when they could have told me I needed four new tires and other expensive work and I would not have known any different, but they told me all I needed was a minor, inexpensive fix. It makes me trust them when the fix is more costly, and I'm ok with doing it because they do great work. The mechanics are also great about explaining options so I know if a repair needs to be now or can wait. The shuttle service is helpful, and they have a comfortable waiting area. It's such a great thing to have these sorts of locally owned shops around. I can't recommend them highly enough!

Ethan Miller

I was fully expecting to be turned down when i took my Honda in a couple hours before they closed. I had bent a metal plate under my car on my way home and was scraping really badly; All Star Auto didn't hesitate to see what they could do and were able to remove the plate for me, free of charge, to get me home. This is the kind of auto shop All Star is, and i am very grateful!

Amanda Wishin

I had a particularly stubborn tire issue and All Star went out of their way to make sure that it was fixed and that I was happy.

Max Miller

Great auto shop. The downtown location is very convenient for dropping my car off before work (They give you a ride to your office also). The staff is very friendly. More then happy with my service!

Donald Bough

Friendly people, unfair prices. After visiting for estimates on parts and labor for two separate occasions, I was able to find another shop to do the same work for three times less. It's ridiculous how much this place overcharges for parts and labor. While it's a clean place with good customer service, the prices are completely unreasonable. Be sure to call other shops for estimates, you'll find a much better price.

Jared Campbell

"It's a good place, for the money. " --Briggs

Brian Levario

Awsome local family owned business great service and fair prices. Very convenient for folks who work downtown. They do offer a shuttle service

MARISA BLAND

The best service I have every had. I had a tire issue and my co-worker said contact All Star Tire. Never heard of them but now I do. Relief my worry!. All Star deserve five stars.

Sarah L.

I'm frankly disappointed that I have to find a new auto body shop to go to because this one is so convenient for me. My problem with All Star Tire is that they're either 1) incompetent or 2) deceitful/shady business or a combination of the two though I like to think they're incompetent and not ripping me off. April 22, 2019 I took my SUV in for an oil change. While they changed the oil they recommended I get a transmission flush and coolant flush. I scheduled that for April 24, 2019. On the 24th they did both flushes and we left for a 2 week road trip to Oregon the very next morning. While in rural Oregon we smelled something burning coming from our engine so we popped the hood and discovered we were BONE DRY on antifreeze. We were shocked and thankfully found a middle-of-nowhere shop to get antifreeze. Our antifreeze kept leaking so much to where we were topping it off every few days....all the way home to Indianapolis. On May 15, 2019 when we got home I scheduled another appointment for them to fix the coolant leak and I stupidly scheduled for them to fix our right rear passenger tire. They didn't charge for the coolant but also didn't top it off when they "fixed" it. Additionally they claimed to have patched our tire. When they called for me to pick the car up the woman said that the battery was dead. She said she asked the techs if they left the lights on in the car and it drained the battery but they denied it. She said they tested the battery and found it to be old and she could show me the strip when I pick the car up (I don't know the jargon but this is the jist of what she told me). She asked if I wanted to get a new battery that day and installed by them which would add another $200 or just get a jump when I picked the car up. I thought *Geez we literally just drove cross country and not once had an issue with the battery* but all I said was I'd opt to jump it myself as we have a kit in the car that jumps cars. Don't you know when I got in the car it, no joke, started right up! Today is June 7, 2019....today I discovered the tire pressure monitor is on again. And we still have to add coolant here and there but not nearly as bad as the first time. Now we have to add coolant only on long trips. I'm SO SO SO done with All Star and feel I gave them enough chances. I'm sure they would "fix" my tire for free since it's still leaking but I do not want to take my car back there again. So back to my original question.....incompetent or deceitful/shady business??????

Jacob Darling

Friendly staff. Got me in and out fast

Paul McDonald

Fast, friendly, and inexpensive. Best place downtown to get work done by far!

Blake Hall

Last Monday I blew a tire out on my way to work and had to get it replaced. I had to leave for a trip on Wednesday, so the timing wasn't the greatest. They had a new tire put on within hours and at a reasonable price. Wednesday I left for a 7+ hour trip traveling 70+ MPH through the smoky mountains, which made me nervous to say the least. I got there and back without a problem. I would recommend All Star Tire to anyone in town. They are fast, reasonably priced, and do quality work. Thank you All Star!!

Kenneth Macharia

Took my son’s BMX FUNK ROCKER BIKE , small tire tube installed in his bike and they were all very friendly, droppped it to be apicked up next day and when I called to check if was ready to picked up the young lady at the cashier apologized because was not ready and told me to give them 20 minutes and I can get it .Got there they were friendly and she said it’s free of charge . No installation charged I was surprised and very shocked that they are still very nice people and company all around us . Just let’s all be nice to one another. Thanks again All star tire and auto services company inc . Promise you will always be my Refferal place to anyone with auto needs . God bless . HIGHLY RECOMMENDED.

Jon Pope

I was very disappointed in All Star Tire today. I like to support local businesses, but unfortunately this local buissnes is not any where close to being All Stars. We had a car towed to your business for a quick and easy tire change. Unfortunately while I was using the restroom, my girlfriend was asking about getting her tire changed. They told us they had no room in there lot for us. As we were calling other businesses, a van pulled up, and they had no problem servicing there car. Honestly this establishment came off as rude and sexist to a repeat customer. I recommend taking your car to a different place. The professionalism was very lacking.

Brian Williamson

Great friendly staff who provide excellent service.

Lee Rhys

Friendly, family owned, local business. They really take care of their customers. I got a nail in a tire they had just replaced. I called them on a Friday afternoon, an hour before quittin' time--they cheerfully welcomed me in, replaced the tire at no charge, and sent me on my way. Perfect customer service every time.

Bradley Buser

Im not from Indy but i was at Methodist for a doctors appointment when i came out to see my tire was flat. I needed a new one and my tire size is an odd size but the staff worked hard at getting me and my fiancee on the road to get home. Their staff was super friendly and approachable and answered any questions i had. If i lived around here i would come here for all my car fixes.

Jeremy Abbott

They did a good job, and have a convenient location near my work. It was a full 40% more expensive than other shops in town to have my summer/winter tires swapped. I guess that's the price you pay to have it done downtown instead of the suburbs. If I had more time in the future, I would have the work done near home.

Jamie Mentzer

Awesome service and advice

james taylor

Most fun giving five stars from replacement tire service locally done. Go All Star All Stars

Jeff Austin

Great service, friendly staff and fair prices. Plus they've won the Angie's List super service award several years in a row.

Christopher Rezabek

I've been to AST a number of times and they have always done well by me and my vehicle. They have always been honest and the pricing is fair. On my most recent visit, I had a number of things done. One of the jobs however, required a tool specific to my newer GM vehicle that they didn't have. They were honest and upfront with me, telling me the tool would cost around $800, and recommended I take my vehicle to the dealer for that specific job. They have definitely earned my business.

Jacob Crouch

Great fast service, reasonable rates. Even called me a week later to see if everything was going well with the replacement thermostat they had installed!!! A+

William Rogerson

Easy to work with and friendly. Would recommend.

Ryan Lightle

Just went there to replace a tire. I already had the tire to replace the bad one but I wasn't sure if it was good or not. The gentleman who worked on my car was quick a friendly. Not sure his name but he was a shorter stalky guy with dark reddish hair in a buzz cut, facial hair. As I was pulling out, one of the ladies that worked up front noticed a small leak in the tire so the gentleman quickly plugged it and even went around and aired the rest of my tires for free. The two ladies up front where both very friendly and very easy on the eyes and the gentleman with the srm brace was also very helpful and friendly. It was a small, short visit, but everything about this place was awesome and I couldn't be more grateful. I'll never go to another shop again!!!

Darryl Bledsoe

Have to say I'm disappointed, asked for flush because my system was really badly gunked up and after they took a look at it they came back saying I need a double flush. I've never heard of that kind of process being done, but needing my car to be in top condition and pressed for time I went with there advice. Job cost 360 dollars and about 3 to 4 hours. Me and a buddy checked it out and it looked like they just scratched the surface of the problem and didn't get most of the stop leak or whatever it is out of my system. We took a water hose and flushed the radiator, heater core, the hoses, and my reservoir by themselves one at a time. All this orange gunk was spewing out for at least two hours altogether and even when we took our air compressor and was expecting not much to come, it still was a good little amount. Along with adding the water hose to truly get the clumps out. We did a kind of pressurized water flush. So I'm wondering after what they said and was telling me how I would have better circulation and better heat how none of that was true because of how I had to go in and flush it out, plus my heat was cold until today. I have pictures to show what we did and how it looks. For the price and what they said they did for about 4 hours. I dont understand how we fixed the problem but they didn't in the exact amount of time. The staff was nice and friendly but i have to wonder about what actually happened now when I go there cause it cost no more than 60 bucks and me and a friends time to fix my issue and they took my time and 360 to do heaven knows what.

Amanda Duncan

I love AllStar Tire and Auto, They have good service and friendly employees. I love that they have popcorn and a big waiting room. thanks so much

Sajjad Raeisi

Super nice people Extra cheap Immediately done! 100% satisfied and suggested to others

james waymire

Professional. Courteous. Expert.

Richard Clark

I went in today with a flat tire. They got me in immediately, and quickly got to work. I was only there for about half an hour. They found the leak, patched it up, and I paid nowhere near what I had been fearing I might. I will definitely return to them in the future.

Xuduo Li

Great service, not expensive, they care about you and the vehicle.

Tyler Gassman

Hands down, worst mechanic experience of my life. I brought my car here to have the rim repaired. The tire kept going flat because it had a dent. They charged me $200 to repair the rim, but the following morning the tire was dead flat on the curb. When I brought it back, their exact words were "there is no warranty on this service", and they proceeded to inform me that to have it repaired again, I would be charged the full price. Even after I explained that they'd be giving up a life long customer over a $200 repair if they didn't make it right, they sent me on my way with a busted rim after charging me $200 for nothing.. will not be back, and I'm disputing the charge with my bank. EDIT: (in reply to the owner's response) - my house is less than a mile from their shop, and I did not hit any potholes while driving slowly through the middle of downtown during rush hour on the way to my house. They fail to explain why the tire was dead flat the following morning after their repair. EDIT 2: The bank got me my money back, so I brought my car to Freeman tire and auto where they fixed my problem for $15 and told me that nothing was wrong with the rim to begin with. They also showed me that the last shop had failed to do 5 or 6 things. There was a nail in the tire they didn't find, they never cleaned the inside of the tire or the rim, they didn't put any sealant on the bead, and they didn't replace my old valve stem. Any one of these things alone could have been the point of failure, but all things combined was just a valuable lesson in which shop to trust.

Anne LaRue

Excellent shop!! Honest mechanics and high quality service. Competitive pricing in Indy and especially for their downtown location. I've been taking my car there for 1.5 years and I have no complaints.

Alex F

Came in with a screw in my tire just hoping to get it patched. They took a look and let me know it was too close to the side wall, so it would need to be replaced. They noticed it was a very new tire, so rather than just complete the work they sugguested I call the place I got the new tires at to see if it would be covered under warranty even though that would mean I take my business elsewhere. I appreciate their honesty very much and won't hesitate to come back with any future needs!

Jeff Thomas

Am still having problems after they fixed my truck. But You take you're chances when passing through. Got to see downtown so it wasn't all bad.

Jennifer Whitcomb

I've taken my car to All Star Tire & Auto a few times over the last year and a half. They are very friendly, honest, and fair, and their work is quality. I was given a full explanation of the work to be done and a price estimate before they started. They gave me a ride to work and a ride back to the shop after work. Do check their site for coupons and specials. I highly recommend All Star.

Alison Hundt Russell

I'm so glad I found All Star. Not only is is the perfectly convenient place to go since I live and work near downtown, but the family-run business is amazing. The staff are friendly and helpful, and they gave me a ride to work after I dropped off my vehicle. They did everything I asked them to, didn't add on any services like some places will do, and had it ready to go as soon as I got off work. They explained things clearly, and the price was a very small fraction what I would have paid if I had gone up to the Northside as I usually do. Great experience and will be back again!

Omar Elias Duran Lantigua

I was reading some reviews about this company pointing out wrong diagnostics and other things, but based on the owners answers to each of those reviews I decided to try to fix my car in there. A quite disappointed about the company, first I dropped my car at 8AM in the morning hearing nothing from them until 2:30PM with the "diagnostic", they told me that I had my two front wheels bend and that was causing the vibration, they charged me $118 for that, and gave me a quote for the repair service of $388. After being concerned about the diagnostic I decided to get a second opinion, when there they showed me all wheels mounted in the balance machine to see the bend and how it looks like, they told me that there is only one wheel bend and the cost for repairing that was $90, Ahhh!!! I forgot to mention that the cost for the diagnostics was $0. So I think that other reviews about wrong diagnostics are accurate. Extremely expensive service and not accurate. I don't recommend this company at all. Thanks for the reply chris, but based on your comments is even worst, why do you allow to balance a bent wheel? Do you want to get the money no matter what? Incredible!!!... and by the way, no body call me until 2:30pm, I called at 11am to know something about my car, please check with your employee why they're lying to you.

John Luginbill

I work just down the street on Capitol. Been going in here for minor repairs and tire stuff for years. They are competent, honest, nice, fast, reasonably priced... a great place.

Lucas Goedde

An absolutely painless experience. Dropped off my car and they took me to my place of work. Called back not even an hour later and had it fixed already. Came and picked me back up from work and the whole thing cost under $19. Can't ask for much more!

Christy Weaver

It was an okay service. Waited too long. Tires were rotated okay. Oil change was okay. My car hasn't started up properly ever since.

Michayla S.

I've gone to All Star a few times over the last couple of years at the recommendation of a coworker who also uses them. There are probably a lot of mechanics in town that can do the basic maintenance I've had done on my car, but All Star's customer service will keep me going there. They have a shuttle service that will take you to and from work downtown while they work on your car. They go the extra mile for their customers-- the other day, they had an unusually high number of people call in for the shuttle at the same time. Instead of making me wait forever at work for a ride back, they called me an Uber that they paid for. The biggest thing I appreciate is that I've never felt pressured to turn a basic oil change into hundreds of dollars of "critical" maintenance that suddenly "needs" doing, unlike previous experiences with a big-name chain mechanic I should have stopped using well before I finally did. Taking my car in even for basic maintenance used to be a really stressful experience, but I haven't felt that stress once since I started going to All Star.

Doug Huntley

These guys are truly great. I'm a long-time customer, and I've never seen or experienced anything shady at all. Friendly crew, super nice.

Tiesha Harris

Not convenient at all.... If you can help people in need just close down

Super Saiyan Squirrel With A Knife

Always professional and transparent with my vehicle. They won't lie to upsell you, they will be straightforward with what your vehicle needs. Love this place, they keep me on the road!

Mark Foster

Quick service and very friendly staff.

Brendan Knapp

Fast, friendly service

C

We always receive an amazing level of service when we bring any of our vehicles in for work. The mechanics and the desk personnel are up front and completely honest about expense, and more importantly about what has to be worked on, and what can wait until a later date. Car service to work downtown is a huge bonus and a major benefit for such a family-oriented small business. I'll continue to bring all of my service needs here, including the rarer and more challenging special vehicles I own.

chidananda pasunuri

They were helpful and gave me a full report but I feel like it’s too expensive for a inspection. Most places offer free checkup but they charged me 65$ for that service which I wasn’t told about when I called them.

Gary Lancaster

Vandals ruined our tire in an overnight parking garage and All Star tire fixed up with a new valve stem at no charge. Great people, would definitely take my business here if I lived in Indy.

Demetrius Carr

Really nice people and relatively fast service. Website is kind of all over the place but pretty good in-person interaction

wayne hinley

In a desperate time when my wife needed help asap. I was in a business meeting across the country, I could not be reached during the day time hours. She was referred to All star by AAA towing. She received a phone call from a gentleman named Brad, About what it was going to take to get her van back on the road. She said, to me later that night. Wayne, I was so nervous and scared.. I had no clue what to do. Brad Explained everything to me in detail. He gave me different options of what I could do. I told him my husband was away and normally he takes care of auto repair but he is unreachable. Brad then spent 20+ minutes on the phone with her going over the plan of attack on getting her car on the road again. We had just had some repairs done at another facility she wasn't sure if it was something related to what they did. Brad called the other facility and got a copy of our history. It was not a related problem, But wow the customer service Brad provided was top notch! Within a matter of a day our van was back on the road safe and sound! My wife now states, She is no longer worried about car problems when i am gone. She know who to call. "Brad at All Star" From the bottom of my heart, I would like to thank Brad and All star for taking care of my family in a time of need! I tried to call the following day to personally thank Brad. He was unavailable at the time.. The person answering the phone informed me he is the service manager.. I was not surprised at all.. With that kind of customer service and making my wife comfortable with our vehicle and money with Brad that he was the manager, But i got to tell you I was almost thinking it was the Owner! All star you have a winner on your team! I am a business owner and we specialize in customer service. From the information my wife told me about there conversations and all the work he did. I didn't even know there was such a professional honest Automotive repair shop anymore. If we didn't live 2 hours away you would have a life long customer! Thanks again and God bless All star tire and Brad!!

Nick Costa

I got a flat tire on my way into Indy for business. I contacted all star because of their high ratings on google. They were a pleasure to deal with. The service was exemplary, the price was right, and they followed through with every detail. They brought me back to my hotel after dropping the car off. The picked me up from the hotel when the car was done. When I opened my truck the spare and jack were put back away and it looked like they were never used. This company deserves your business!

Ravi Nalam

They are soo awesome! I had a problem with my tire, they checked it and also gave me a very clear understanding of the problem and help me get an idea how to fix myself for temporary in any further situation to be on the safe side. Especially the guy who fixed my car named Chris. He was just way helpful. Worth the money. Thanks guys.

Broken Beaker Distillery

Great service and very convenient rides if needed.

MamaMurder73

Great service and great crew that works there.

StreetScene dotTV

The best auto service I've received outside of Tom Wood Lexus. Got me in and out quickly without an appointment on my lunch break. Another time drove me back to work downtown. Honest, competent and reasonably priced. Did not gouge me and will always have my business.

Jc Stainbrook

They're on it. Hit em up!

Candi Reitsma

My better half works here! Excellent service & courteous staff!

Janet Benedict

If you work downtown, this is an adequate place for just an oil change, but if you're getting anything major done to your car, GO SOMEWHERE ELSE. The manager Kevin can be pretty condescending towards women (I had to have my husband go in to negotiate the outrageous pricing). I went in for an oil change before and they *actually* forgot to put in new oil in my car. Their prices are ridiculously high (which I expect slightly inflated pricing because it's downtown, but over $500 for a caliper readjustment? Puh-lease). They do have a super sweet shop dog, and everyone else (except Kevin) is polite and reasonable. But for real, go somewhere else if you can. Use this place as a last resort.