Reviews of Land Rover Schaumburg (Tires)

Carlos Dorado

My salesman was Darren Little, very professional guy and very satisfied. Got us in the vehicle we were looking for with no pressure, no rush and made us feel welcomed. I’m glad we were able to come to a great deal. Vehicle is PERFECT unlike most dealers I went to. Motor Werks really can’t be beat.

Mike Turner

After a great conversation with Mark Schneider at this dealership we were able to come to a resolution that was good all around. Thanks for the help.

Lillian Kyobe

The customer care at Hoffman estates blew us away. We worked with Patrick Lecinski who was amazing, to say the least. When we told him what we wanted, he guided us through what vehicles fit our expectations based on our needs. We came away with the Discovery HSE, only because Patrick did his job extraordinarily well. We were very happy with our choice, and 2 weeks later, can't stop thanking God for leading us to Hoffman Estates, on Higgins Rd, IL, and lining Patrick up for us. We are very happy with our purchase and recommend Hoffman Estates. When you stop in, ask for Patrick, you wont be disappointed :)

Dennis Dymon

Service team was very helpful in solving a bluetooth problem. My service manager had to leave for an emergency and another Service manager picked up my case and got it finished on time.

Shannon Thomas

Update I just bought my 2nd car from David Kaminski at land rover in schaumburg. He is the best EVER!!! He is so knowledgeable at what he does and doesn't make you feel pressured AT ALL...He always returns your calls and your texts and cares more about the customer than he does anything else!!!! I will never buy another car from any other dealership or sales person!!!! He should be GM!!!!!! He is truly great and has the best customer service around. Older..READ THIS if you are thinking of buying a car!! I went to over 15 dealers in a period of 3 months and this one by far (well at least David Kaminski) was the best experience I had compared to all other dealers in the area!! He actually listens to you and NOT focused on the sale. He never bugged me like all the other sales people and worked over 3 weeks to find ME the perfect car. He gave me his phone # and told me to reach out to him personally each and every time I should need the service department in the future so he can make SURE I get the help I need (who does that?)….His boss (I think) David Lecinski was also wonderful to deal with!! This is such a stressful experience and they made it so much easier! BEST dealership I've ever been to and I highly recommend!!!!

bobby simon

Nice dealership if you're looking to buy a Range Rover and/or Jaguar. I use the Motor Works Car wash all the time for free due to a purchase. The dealership also owns the Mercedes and Infiniti dealership. They are part of MotorWerks.

Kim D

I went to several dealers as I was thinking about buying a new car. On a whim, I stopped at LR Hoffman Estates to see if I might get more assistance in the process than I had previously experienced. I had the fortune of working with David Kaminski. He listened to what I was looking for, asked all the right questions and was never pushy. His follow thru and professionalism during the process were exceptional and I would recommend him to anyone looking to purchase their new vehicle

William Gonzalez

Worst Land rover dealership! Worst customer service. The manager is a joke doesn't know how to treat customers at all. They tried to scam me saying i needed new rotors and brake pads! When i just got my rotors replaced 5 months ago. My rangerover only needed brake pads. They tried to bill be $800.00 for troubleshooting when i didn't ask them to. I am reporting them to BBB.

Stone Care of Arizona

We purchased a car and would like to thank Jon Hert (our salesperson) and team. The dealership was clean and a place where everyone worked together to help us. If you are looking for a new or used car, I strongly recommend that you request Jon Hert. He is very sincere and will help you with finding a automobile;

Joe Benton

I live over 6 hours away and worked with this dealership on a potential sale for about a week. Had one of the most comprehensive and easy experiences you could ask for while working with a salesmen who seemed legitimately engaged in getting me a fair deal. Would highly recommend to anyone looking for competent and honest service, a great experience!

MJM Realty

Never received follow up as promised.

Daniel Capizzano

To our pleasure, we sought out our soon to be 16 yr old son's first used vehicle from Land Rover H.E.! Based on advertising, we were drawn in, having already perused the dealership on a past occasion! We were greeted, immediately, with a no-pressure, informative Sales professional (Nick). We were taken through the process, from inquiry to purchase, entirely with respect, elegance, autonomy, laughter, hospitality and fairness! Those traits are RARE in the industry commonly (and sometimes, unfairly) labeled as "sleazy" or with vulture-like behaviors. This particular dealership put all those stereotypes to rest! We felt the elegance and integrity that is visibly company protocol! The grounds were magnificently manicured and it felt as if we were in a large banquet facility with beautiful vehicles on display! We were offered refreshments and comfortable seating! The vehicle was ready to go for a test-drive and we were escorted with grace! When the rain broke out, the wonderful Nick actually ran to get an umbrella to escort me to dry land! Isn't that just unheard of? You see, those are defining signs with which we should tell that the CHARACTER with which we're working with is solid and kind! Once again, in an industry that is assuredly affected by the downturned economy, these professionals could have put on the "hard sell" to extract a purchase from us and potentially risk our leaving prematurely, but...they did not! They chose professionalism and discretion, while maintaining a "connected eye" to our needs! We did, inevitably, purchase this vehicle, which was absolutely maintained and supported to the fullest extent. Our purchase was based on an agreement between us and the dealership. It turns out that there IS a business, in 2013 that actually keeps their promises, makes the customer know that they are valued and revered as well as maintaining a well mannered, groomed demeanor! It, truly, felt as if we were working with our family; comfortable, low key with strong demonstration...a GREAT combination! It is OUR pleasure to recommend this dealership, Land Rover of Hoffman Estates, for your automotive inquiries and purchases, as the grounds, the policies, the vehicles and most importantly, the business model on which they operate is EXCEPTIONAL! Our son is the absolute priority; nothing comes before his safety and well being! We are pleased to say that LRoHE EARNED our trust, in such a way, that we purchased this vehicle with confidence and buyers PLEASURE (rather than buyers remorse)! Eventually, when we can afford it, we will be in for one of those EXQUSITE, NEW black Range Rovers (a MUST see, in person)! Thank you, to ALL with whom we dealt at Land Rover of Hoffman Estates! From reception (Elise) to Nick in Sales, to Dan (Sales Mgr) to David (Finance) and even the 2 lovely gentlemen who pointed my way to the restroom when I stopped them along the way...all of you made our experience a memorable one and for my son's "new" (old) Beemer...he couldn't be more proud! Best to all of you! Laura, Bill and Dan

Cartin Andrei

Nice cars!!

Robert Wincek

New location new staff are very cold. No help provided. Like I was not a potential customer. I wanted to trade in my 2014 RRSC for a new 2019/2020 before the 5.0 disappeared, obviously they did not want me to do so.

Manish Thakral

Little small facility.

michael donnenwirth

Great dealership

JOHN YANG

Looking for a dealer to start service on my new Land Rover. Called to test customer service 3p on a Sat afternoon to see if they would accommodate me to fix a twisted seatbelt since I was in the neighborhood and looked empty when I drove by. Apparently unmotivated to do so.

Zoran Besevic

Very friendly and trustworthy people, I had an amazing experience with no complications.

Kendall Partridge

Everyone at Land Rover Hoffman Estates was great! I just got my new car and couldn't be happier with everything! The staff there was so accommodating especially Jon H. Thanks again!!!!

DAVID GOMBOSI

Wow! What snobs!!! Went in to look at a Certified Pre Owned RR looking to spend around $75,000 - $90,000. They had 2 on the lot but tried to sell me a new one for over $125,000 - I kept trying to steer them to my origionail price but he would just not listen! This went on for apx 1 hour! I asked to test drive the one I was more interested in, but a sales person had taken it out for his lunch>>>>>> Wow! I drove to Madison Wi! No problem within 2 hours of my arivail I had test drove a RR and made the purchase! If the sales person would of asked I had Saved $90,000 and wanted to pay in cash! Not looking to purchase new! Also Your reviews are horrible for after the sale service!! I guess you only want the customers money! ((( Qualify your customer )))

Jason Pierce

The overall atmosphere of the dealership was great, but avoid working with Steve Grady. My experience with him was not pleasant and I do not recommend making a purchase with him. Expect to be at the dealership for at least an hour and a half with him, even if you scheduled a test drive a day ahead. I recommend Sean Hegarty to assist you in the buying process.

Ciera Clark

My experience here was everything of a fast, easy, superb, patient & spectacular array of events. I had doubts about filling out the application because I tried to get approved from two other car dealership & I was denied. I had recently taken out a car loan in January & I knew it would be tough getting another one with the way my credit looks. Darren, the sales rep, encouraged me to fill out the application & give it a try. He said, "Let's see what happens." Wow...surprisingly....I WAS APPROVED!!! We talked numbers on the phone before I took the hour & 15 minute drive to make sure it wasn't a waste of a trip. When I arrived, the staff gave me a warm welcome & Darren & I got right to the paperwork. He walked me through all the paperwork page by page & thoroughly explained the totals. During the test drive, he showed me all the key components to the car that made me even more excited about the financing the vehicle. Darren said I had nothing to worry about & his word was bond. The finance manager, I can't remember his name but I think it was Joe, was also very thorough when it came to finalizing everything. He gave me additional offers to make sure the vehicle will have future care, from warranties, insurance & tire/rim protection. I would highly recommend the Land Rover Hoffman Estates to everyone for purchasing or financing new & used vehicles. Don't let the company's name steer you away, like I almost did.

Omar Barakat

LR of Hoffman Estates provided an excellent buying experience. Everyone was great from start to finish. Happy I made the trip from NW Indiana and would recommend this dealership.

sagar kadam

Stay as far as possible from this dealership. Was shopping around for a new vehicle in their dealership , they are total scam artists.. I mean who aren't ? They mark up the finance or lease values by 30-40% and rip off customers . Thank god i dint buy anything here. I took the pricesheet to a buddy and an online portal, everybody laughed their ass off since this is a ridiculous discount and worst ever. Half of the salesmen dont know their cars ,finance is even worse.. total scam !!!!

Nepal Patel

Great service in and out.

Margaret Martin

One of the most unique car buying experiences you could imagine, which is why I have been a customer of MotorWerks for over 12 year. John Nelson, and his entire staff, are well qualified, knowledgeable, and willing to go above and beyond to make sure you walk away as a satisfied customer. Once you make that purchase you become a member of their family.If you are in need of a car, check out MotorWerks Land Rover. You will not be disappointed. It truly is a one of a kind experience.

Jennifer Izewski

By far one of the best dealerships, I have had the pleasure to do business with. The parts department is great everyone always goes the extra mile when I need help either identifying or locating parts! Jeff Thomason the parts manager is always a pleasure to talk to, I am all around pleased with the customer service and the Vendor / Customer relationships I have gained with the whole parts department!

Ashtyn Stang

EXCELLENCE, from start to finish is something to be expected when dealing with the gentlemen of Jaguar of Hoffman Estates. David Kaminski was a true dream when it comes to a salesman! His honesty and need to please the customer is a rarity and something I had not experienced when shopping with other dealers/ brands. From David Lechinski to his brother Pat and manager John, everyone was personable and made the experience a true pleasure and made my dream car a reality. Trust me, if you do not enter the show room and ask for David Kaminski.... you will be missing out! Thank you

Chandra Teja reddy

Great customer service both while purchasing as well as during the service days

Cari Sanders

Great experience going their to buy my car. No problems and treated with respect. Will buy another car from them. Sean made it easy and not stressful.

Brandon White

Big selection of vehicles and a cool rock formation that the cars are displayed on. My family and I like to stop by here and look around for fun dreaming about picking a Land Rover when we visit the area.

Christopher Flick

Sales team is great, very supportive and genuine. Service is great, and hey it's a Rover, so you need a good service department. Place is clean and professional if not a little cramped.

Rafael Rviveros39

esta es la peor experiencia de mi vida en ir a un dealer.fui con mi familia a ver un carro . pero desde que entramos parecíamos invisibles. nunca antes había sido discriminado por mi apariencia de Mexicano. el sentirse discriminado no es un sentimiento muy bonito que digamos. nunca recomendaría que fuera la gente hispana ahí al menos que quisieran sentir el Racismo al 100%

Alberto H

Bought a used car there and was very satisfied with my salesman Steve Grady. He was very direct on the process especially if you dont have the best credit to finance he tries to work with what ever numbers you throw at him, no pressure and no sleazy salesman talk. This was a dealer my mother enjoyed be at as she always hates dealership. Both of us would not hesitate referring Steve to anyone looking for a new or used vehicle. Their whole team all the way to David the finance manager made our experience the best for the first time ever. -Alberto H. -Rosario H.

Ryan Smith

I had been looking at a full size Range Rover for past 2-3 months, had a trade that was a little upside down in equity, the entire staff from the sales person Adam to the Manager John went above and beyond to ensure that they would get this deal done. I contacted Range Rover of Hinsdale and their attitude and non willing to negotiate turned me away. I buy a new car every year and they treated me better than any other dealer and their willingness to negotiate and see that I was happy seeemed to override their care for making a profit. Very Satifies and will refer many friends.

pete schreiber

Worst customer service!!! Take your business elsewhere.

Thomas Lawn & Snow

Out of the 4 local RR dealers... Hoffman is by far Superior in every way. Rudy and Megan in service are outstanding and go the extra mile for you. Never a unpleasant exexperience here,unlike other dealers that are miles closer of witch i will never return. Thanks Hoffman Range Rover. Great Team you all have.

Alexander Adegunwa

Came in to buy a landrover discovery sport; Adam and his manager were great to begin with. My wife and I found a car that we liked and we started negotiating with Adam and his team. My wife and I left because the car we wanted to see wasn't onsite. Adam was able to send me video of the vehicle and we continued to negotiate from there. Long story short, we settled on a final sales price on Tuesday and we had an agreement that we would buy the car. I wanted to secure the vehicle with a deposit but, Motor Werks policy doesn't allow deposits on vehicles from local/in state customers.... He had assured us that we could come in on Friday and get the car. On Thursday he called and said the car was sold.... Thanks Adam. My wife is graduating from Northwestern on Friday; my gift to her was ruined because you sold the car that I wanted to someone else. Way to break your word and waste my time!

Clint Stratos

My wife and I recently bought a Infiniti Q50 from Patrick Lecinski over at Motor Werks. This is our second time purchasing a vehicle from Patrick and he is absolutely great. I would highly recommend him to anyone looking to purchase or lease a vehicle.

LaTisha Tucker

My husband and I went into Motor Werks yesterday to purchase an Infiniti QX60. It was a 2015, white, had all the bells and whistles. Prior to making the trip to Hoffman Estates all the way from Lansing, IL my husband spoke with Bern (nice guy by the way) and told him we were on our way. Due to distance and traffic, it took us about an hour and twenty minutes to get there. Once we arrived, the truck was already parked out front. Bern greeted us, took us on a test drive and started the paper work. From the very beginning, we informed them that we had our own financing through my husband's credit union from work. Bern showed us papers with their financing rate anyway. One of their best rates were a little over 5%, my husband's credit union beat that with 3.99%. We declined their offer. We were offered their financing at least six more times.The finance manger, James Russo, was even brought over to try and sway us into at least "trying" to see if they could beat the 3.99% rate, we still declined. It almost felt desperate. He accepted, shook both our hands and congratulated us on our new purchase. He then told us we could take the truck home today, but he would have to run our credit( this is literally like their 100th attempt!) We declined AGAIN. Besides, the truck hadn't even been through the final vehicle inspection per Bern, so we wouldn't have been able to take it home anyway. We got our credit union on the phone, they told us that they would cut us the check for the amount that was on the Bill of Sale that we sent over. We would pick up the check Monday morning from dt Chicago and have it to them no later than 11:30 Monday morning.(My husband had to be at work at 3:30 yesterday, so he didn't have time to pick up the check Friday) That wasn't good enough, they asked us to have them wire it. Wiring it wouldn't have gotten them the money until Monday either. Our credit union spoke to Bern twice via my husband's cell phone. After getting back on the phone with my husband, she informed him to consider walking away, she felt that they were too gunho to get the check. She couldn't understand why they couldn't just wait for the check to be delivered to them on Monday via FedEx or wiring, instead of making us come all the way downtown and then back to Hoffman Estates. We got everything squared away, payment agreement, (some) paperwork signed, we felt great. Fast forward to Saturday morning and received a phone call stating that the truck had already been sold to someone who took their financing! "Supposedly" there was another salesman that didn't know about our so called deal and accidentally sold it. We've wasted time, energy, and gas messing around with them! My husband was even late for work. Bern told us he would continue to work on the paperwork while we were gone so that he could mark the car as listed. Long story short... if you have your own financing, don't even bother with them! They're impatient, dishonest, and obviously money hungry.

James Hilton

If i can give this dealership negative stars i would. I would advise everyone please go to a different dealership. I have bought 2 range rovers sport from them. The previous management was very professional. This time dealing with new manager was such a big headache and i truly regret giving them my business. Apparently this specific dealership is under pressure from the corporate office due to high claims of complaints and getting sued by many. I found out they deliberately ruined my cpu in my rover while it was under warrenty on purpose so they can get land rover of North America to pay them basically scaming them! Not wasting my money but my time. Also not to mention that basically they messed with my car. I called the police on the spot and i wrote a police report also corporate office is on them. I WILL MAKE SURE THEY DONT EVER DO THAT TO ANYONE. There sales have gone down significantly due to this. Please don't SUPPORT THEM! Zack the service manager is scam artist

Inter-Continental Trading

i have been going there for service for 9 years with new car purchase from there every 3 year but the this time the service person Brandon is some one i will never go to because for him to make few extra money he stick me with a 1K invoice for the first service which i have been doing it for @$150 so if i were you do not go to Brandon he will cheat you and you will have a bad test in your mouth. i love the dealership and i have been doing business with them for 9 year this is the first time some one who is trying to cheat the customer. i will give them another try but not with Brandon

Matt Aubry

Good until the deal was done. I've been hounding them for over a month now for the spare set of keys. Unfortunately I'll probably have to go get a copy made and hope they reimburse me... Not holding my breath... Car so far seems to be good quality though.

Darwyn Broker

I bought my Land Rover from David Kaminski at the JLR dealership. He was patient, knowledgeable and always prompt in getting back with me. My experience was exceptional. Nice work. Thank you.

Hannah Nunnery

I couldn’t have been more pleased with my experience at Jaguar Land Rover of Hoffman Estates. From the second I walked in, Patrick Lecinski (sales guide) listened to exactly what I was looking for in a car. Knowing I had a strict budget, I didn’t think I was going to get what I needed/wanted, but with David Lecinski’s help (new car sales manager), both him and Patrick were able to find exactly what I was looking for within my budget! Also, I want to thank John Nelson (GM), James Russo (finance manager) and Kyle (porter) who helped tie it all together to get me into my dream car! I would recommend this team to anybody looking into Jaguar/Land Rover. I can’t wait to work with them in the future!

Simon Quick

I have been going to this dealership for several years now for service on my LR2, and my Discovery 2. The LR2 was purchased through them, and the Disco elsewhere. The level of quality that is received here is beyond that which you would get at many of the other dealerships I have been to. Let's not forget that they put on an off road event twice a year for free. I would definitely shop there again, and will continue to go there for service.

Wendy Freeman

I'm writing this review in complete disgust with the service I am receiving from the service department on my Evoque. If I could give negative stars, I would. Range Rover of Hoffman Estates has had my vehicle in their service department for over 8 weeks with no resolution as to what is causing the vehicle to fault. They have failed to provide updates on the status of the lack of repair and I get the same update that "there are no updates". While I did not purchase my car from THIS dealer, I do expect that as a Range Rover owner that I get the same superior service that any customer would expect regardless of where the car was bought. It is completely unacceptable to me, and I would say for any customer to be treated in this manner. I expect that my vehicle is being looked at and worked on WHILE sitting in the service department, but rather, my vehicle sits for days if not a week on end only to be told, "it's not returning codes". I am beyond disappointed with this dealer and their lack of communication, service and accountability, I will never recommend this dealer or brand of vehicle to anyone.

Christopher Rasmussen

I had been looking for a 9th Gen Civic Si for about a year and a half. I ended up buying a 2013 Civic EX. It runs and drives so well, I love it. I know its not an Si but the mileage was very low and the price was outstanding. I did the deal with Jon Hert, the used car manager and Mr. Nelson the GM. Both were very helpful with getting me financed, out of my old car and into this awesome car. Thank you Land Rover Jaguar Schaumburg! Also want to mention that this is my second purchase from this dealership.

Wes Meyer

What a great dealership. Dealt with Adam Reed who was very knowledgeable. No pressure to purchase at all.

Ben Schneider

I recently purchased a car from the Land Rover of Hoffman Estates dealership. My rep, Patrick Lecinski, was a true professional who took the time to understand my needs and helped me find what I was looking for. Among the other dealerships I went to during my decision making process, I felt most comfortable here as it was a stress free, low pressure, experience. James Russo also helped me out when it came down to choosing the warranty plan and etc. Overall I couldn't be more pleased with my experience or the car I bought.

Magdalena Kusiak

Bought a 2013 Range Rover from them, recently had to get all my tires replaced and the service provided by Meghan and Mr. Nelson was outstanding! I called in advance to schedule the service and Meghan greeted me at the door as I arrived, had my loaner waiting for me and I was ready to go in 5 minutes. When I came to pick up my car, not only was it done quickly, but the dealer had my car detailed inside and out, filled it up with gas, and just provided such an outstanding experience!!! Definitely recommend doing your auto repairs with them!

Sandeep Talamudupula

Two thumbs up for the sales team (Sean Haggerty) and the service team...My car buying experience was the best and each time I was there for a service call, their response was swift and courteous.

Tom C

Excellent service from the service dept. Fixed the door latch on my RRE. Ty and Mete were great to deal with.

Michalina Cichon

Went in for an oil change, came out with a new Velar. Patrick Lecinski is a very professional and welcoming salesman. He made the process very easy and I would recommend him to anybody looking to purchase a new car! Also the service and finance crew, specifically Rafael, were outstanding! Thank you again you guys made my day .Me and husband love the new 2018 Range Rover VELAR.

Rocco DiOrio

Went there on a chance to look at some cars met a great team didn't have time to test drive but thought what a great team . A few days later found a car I wanted to test drive called and setup an appointment upon arrival the person I was supposed to see wasn't there but even though I was upset by this another rep took very good care of my needs.i did not buy the car but explained my needs and asked them to look for 1. Over the next few days I've had more sincere apologies for the misunderstanding from this store that I will continue to deal with them and if and when I decide to buy a car hopefully from them.

Nancy Barabba

The entire staff at Land Rover Hoffman is a Stellar Team. Our go to staff at Land Rover Hoffman Estates are Darren Little, David Lancinski, Stephen (service), and James Russo! It doesn't get any better than these guys. If you are looking to purchase new or used this is the team to deal with starting with Darren little.

Jonathan Rodriguez

RUN WHILE YOU CAN!!

fred salazar

Very nice people very professional the understand what we need and 1st of all they take care of you my car needed the rear brakes on the back even though I sign a paper not not to have anything promise replace they still did it awesome awesome awesome you guys are the best thank you

Eric Eickhorst

The service guys are amazing and Adam in sales is world class!

Chris Funai

The sales staff, finance manager and GM made my recent purchase a great experience. No pressure, no stress, very personable, a great team, especailly Jim Novak he went above and beyond to help me. I would highly recommend this dealership if you want a great deal and a great team to work with.

S Patterson

I will never purchase another vehicle from Hoffman Estates Ranger Rover again. I purchased my vehicle on Black Friday 2015 and I was not given the manual to my vehicle. I drove over 300 miles because I thought this dealership had the best price on my vehicle of choice. Since November 2015, I've been trying to get my manual but since the manual is over $200 their #1 so called salesperson Sean told me to just go online to learn about my vehicle having spent this type of money I'm entitled to the manual that came with my vehicle. Sean told me he took it into service during the Christmas holidays to have it shipped but I never received it so I'm screwed because it just disappeared. I've left several messagese from the general manager John and to this day I have not received one phone call. All I want is what belongs to me My Manual.

Michael Paik

Jim made the vehicle purchasing process very smooth and low stress.

Richard Dudley

Great place to buy a vehicle!!! Patrick Lecinski and David Lecinski got me the exact car I was looking for. Very nice and professional staff I recommend family and friends!!

Awaize

Great Overall Experience at JLR!!! Hello everyone! I took a beautiful Saturday afternoon ride to look at a pre-owned Range Rover Sport. I cannot say enough great things about this beautiful new Jaguar Land Rover Dealership in Hoffman Estates; from my sales guy David Kaminski to James Russo Finance Manager and last but not least, to the General Manager John Nelson. What a great team! I enjoyed working with David as he was very polite and knowledgeable. He was very helpful in explaining different options and highlighting all the great features of the vehicle. I was very comfortable with his sales ability and approach. They didn't give up trying to make my wife's dream car a reality that day. I bought a beautiful blk/blk Range Rover Sport HSE! Thank you guys so much guys for everything!

paul duffie

Ty and the service department are the best I have ever dealt with anywhere. Had a few issues with a used car purchase from Mercedes next door and they went above and beyond to help. Thanks Ty and everyone else in the service department.

Dennis D

I think I found my new favorite land rover dealer. My older range rover had a check engine light and rattling and thought it would cost an arm and a leg replacing the cats but luckily was something small and service fixed it while I waited and it’s like new again. I also like to do my own oil change and air filter change. Suprisingly while I was waiting for my car, I asked how much for oil and air filter and comparing to the other dealers I called, hoffman’s parts department was less expensive and so I purchased the filters there.

Kaleb H

During a recent vehicle purchase, I received exceptional service from both Darren Little (my assigned sales consultant) and Ken Ferrari (the sales manager). They were very consultative, ensured I received top-notch service, and got me into a great vehicle for a fair price. I would definitely use this dealership again in the future.

Sanchita Mohbe

Very helpful and friendly staff. Helped me out with shuttle service.

Brinda Nair

David Kaminski was an amazing sales team member. His customer service is par none. He is also very good with follow-up and follow-through and works to get you the best deal he can. If you are in the market for a Range Rover or any Motor Werks car HE is your go to guy!

Kyle Miller

I worked with Jon Hert to purchase a 2019 Range Rover Sport.. Jon was one of the best auto sales reps I have ever worked with... extremely knowledgeable, consultative, and not the least bit pushy. I reached out to many other dealerships in Chicago (Northfield, Lake Bluff, Howard Orloff) and none of them were able or willing to help get a deal done with me. If you are in the Chicagoland area and looking for a Land Rover or Jaguar, reach out to Johnathan Hert for the best service and experience.

Dean Anber

Excellent service. Honest and reasonable and very accommodating. The service I got from Branden was over the top. I just hope the fix stick

Srishti Gupta

5-star customer service. Lev was very helpful and friendly. He explained everything in detail. We had a lot of questions but he was extremely patient and resolved all of our queries. Thank you.

Ashley Quinones

Wow I have nothing but great things to say! One of the best car buying experiences I have ever had! Patrick Lecinski was our sales associate through the whole process. He was very knowledgeable with all the vehicles we explored. He listened to all the requirements and preferences we had to really help us pick the best vehicle for our family. Patrick provided us a relaxing no pressure environment to really enjoy the experience. Buying or Leasing a car can feel overwhelming and stressful but at this dealership under the care of a great sales associate we did not feel that way at all. The dealership is beautiful more like a boutique shopping experience rather then those massive overwhelming dealerships where you have way to many choices of model and color. It makes it feel so much more special and exclusive which I appreciate and would expect from a place like Jaguar. Overall a wonderful experience and could not be happier with the vehicle we decided to go with thanks to Patrick who really took the time to explain everything and make sure we were comfortable with all the features before we left the lot.

Sheri Shagory

Patrick Lecinski went above and beyond excellent customer service by making the purchasing process comfortable and easy! From the moment I sent out a request to test drive the Jaguar F-Pace to finding the best purchasing option, Patrick, David and James took care of everything. I had three different Land Rover/Jaguar dealerships looking for the particular color and make of the car I wanted, and Schaumburg/Hoffman Estates dealership took the time to find me exactly what I wanted. This dealership is state-of-the-art, clean and comfortable. Elvijs Rucins explained in detail everything about my car. Most importantly, the team at this dealership treated me with respect and genuine kindness. I would highly recommend making a purchase through this dealership-ask for Patrick Lecinski, you will not be sorry!

jorge esteve

Adam Reed is one top notch professional who knows how to bring the right prpoduct to the right person the right way at the best possible price! As mentioned, the best ever car buying experience, without a doubt. Aside from offering top value for my trade in, when I forgot my toll tag inside the old vehicle, Adam offered not just to overnight it back to my house, but give us via email the tracking number for it too. Sales service at unforeseen and unexpectedly high levels. Definitely a more than pleasant surprise to find an experience like this.

Cathy Brau

Terrible telephone manners, holding the phone not answering, transferring me several times before I am finally connected to a answering machine

Bill Vejnovic

I highly recommend Land Rover of Hoffman Estates. My wife and I were in the market for a new car, upon our arrival we first met the General Manager John Nelson, John made us feel right at home, he introduced us to David Lecinski, Thank you John! David is a consummate professional, was extremely product knowledgeable, polite and most importantly patient as he expertly guided us through the multiple makes, models and option packages we were considering including arranging that each of the cars we were considering we’re all lined up for back to back to back test drives. We never felt pressured or rushed during the complete process. At the end of the day (literally) we made our decision and completed our purchase. This was by far the most pleasant automobile buying experience of my life. I would highly recommend Land Rover / Jaguar of Hoffman Estates for your next purchase, I would strongly recommend you ask for David Lecinski, you will not be disappointed. No disrespect to the rest of the team but in my opinion David proved to be exceptional. Great job Mr. Nelson as I am a big believer in the tone of an organization is established by the man in charge. My compliments and I look forward to a long and happy relationship with your organization.

Dario Brunetti

Dave was very nice and helpful. Had a lot of knowledge and I felt comfortable as I was talking to a friend. I recommend him to anyone looking to buy or sell a car

Z S

This place has the worst customer service ever the loaner program is a joke had a nail in the tire was told we couldn't get a loaner to have the tire replaced for 6-8 weeks when you spend 120k on a rover that is unacceptable and that is we will be trading in to St. Charles Mercedes (who by the way has exemplary service and loaners for their customers within a week of scheduling) I am very disappointed as the vehicle itself is amazing however when you cannot have service done in a timely manner and the customer service sucks it just not worth it STAY AWAY!!

Carrie Sebold

I found the car I wanted, got the info I wanted and got the car! It was a quick and easy process. Jim did a great job at answering my questions very quickly.

Cynthia & Richard Domingo

Paul Walter provides excellent service each time I bring my car for service. He provides constant updates and responds to my inquiries promptly. Very accommodating.

Thomas Henry

Land Rover of Hoffman Estates has the best car wash around by far. For $20 they will wash your car inside and out. Tip your car washer is well.

Marty Wisniewski

Great service.

Maddy Warner

BEWARE! This dealership is full of crooks. They only want your money. So apparently before going to them i checked with another professional mechcanic on a coolant leak issue on my range rover. Apparently the hose was only bad and needed to be replaced. I took it in without telling them they were like your radiator along with your hoses are bad and needs to be replaced. I was surprised in just 5 minutes apparently without checking even they said that. ALSO enterprise stop working with them because they wouldnt pay enterprise for courtsey vehicles. They dont care about there customers! I will be calling land rover of North America and filling a complaint against them!

David Harris

Employees are awesome but its impossible to ever use your vacuums because you store all your service cars in the spots dedicated for those needing to use the vacuum after a car wash! Yes I've told staff before of my concern and still no changes, might have to drive all the way to Barrington!

Salvi Porretta

I recently purchased a 2018 Range Rover Sport Dynamic from Land Rover Hoffman Estates. My original intent was to return to the same dealership that I purchased my trade in vehicle from. However, after searching the internet for inventory of Range Rover Sports, I stumbled across one very specific and unique vehicle that was in stock at Hoffman Estates. After corresponding with the Sales Manager, David, I decided to see this vehicle in person before proceeding to my original destination. Well, from the minute I arrived at Land Rover Hoffman Estates, I was greeted by Patrick and David and I was instantly awestruck with their presentation of the vehicle. This vehicle was not pre ordered and was designed by the dealership, specifically by the Sales Manager David. This vehicle was a credit to their toughtfulness and creativity. Overall, the purchase of this vehicle went great. I cant remember ever being this happy over the purchase of a vehicle. Great job Land Rover Hoffman Estates!!

Shelli Simone

Bought a Range Rover. The truck broke down 2 days after purchase. Hoffman paid the out of pocket expenses. Almost 2 months and I have yet to receive the title, registration info and plates.

Rakesh Singh

Great experience in dealing with the dealership. I will be buying future cars from them.

sebastian lata

They are relaying on people's trust and lack of knowledge and they take advantage of this! Just had my LR4 serviced here and I'm very disappointed. They should be "top hat" customer service but no, they aren't. They are a shame for the brand. They haven't done the basic in a scheduled maintenance and it's hard to believe they've done whatever is needed for a 2 year service. Do we have to check all the things they are supposed to do in a scheduled service? I don't think so. Apparently, yes! You have to check whatever they are saying it has been done to your vehicle and you will be surprised. This dealership is the one that gets the name of Land Rover under water, by the way they treats the customers and their vehicles. Please, people check your vehicles, from tire pressure to filter elements and if you can't or don't know how, then you should avoid this dealership, seriously! You're wasting your time and money.

Lisset B.

Great environment and great people who assisted me. David Kaminski is the person to go to when you are trying to find an easy car buying process. He made sure I was kept up to date with the car I wanted, and made it all possible so I could come in earlier than expected to see the car. At Land Rover Schaumburg they have a friendly environment which made me feel comfortable in finalizing my decision for the car.

Daniel O

This was the easiest and by far the most pleasant car buying experience I ever had. The team at Land Rover / Jaguar in Hoffman Estates were 1st class. They were not pushy and followed through on all items we discussed. I highly recommend them!

l m

What an amazing dealership..I got my dream car I always wanted and did not think I could afford it but they worked with me and got me exactly what I asked for...Amazing and loved my salesman Jon H. hes the best! Also the GM was super great as well... Thank you!

Patrick Finn

Great customer service and very professional staff.

Joseph Chapetta

They really know how to jam people. Loyalty means zero.

Janet Petersen

2 times there waiting with appointments and still wrong part. Waited total of 2.5 hours

Anil Wadhwa

They need a new general manager who not rude!! Has a problem of anyone using their charging station. I was in market for SUV for my wife; but never here.

Fire Failure

Dealer was very pushy.

Brian Farris

This was one of the better car buying experiences we’ve had. We worked with Patrick Lecinski and he was not only friendly and knowledgeable, but the entire process was pressure free. He made sure we were completely satified with our purchase and since our purchase he has called us twice to make sure we didn’t have any questions and were happy with our vehicle. It was great that there was no pressure to buy, which made the process more enjoyable. Everyone we met was friendly and once we made the purchase, we had several of the salesmen come over and congratulate us. I definitely recommend this dealership, Patrick, and if you are thinking about a Land Rover, I definitely recommend the vehicle.

Walter Lindberg

We bought a vehicle from this company and they are in the process of making things right and appreciate Ken F going out of his way to do this. Thank you!

Marla Rausch

We traveled from Lafayette to this dealership due to this dealership providing one of the most reasonable rates for the pre-owned vehicle we were looking for. One of the most motivating factors was before we even looked at the car, I had several questions and was even given differences in comparable vehicles I was looking at (that favored another one in price and options). Our sales guy, Bern, was fantastic! He was never pushy in the emails or in person, which made us compelled to make the trip. The overall experience at the dealership was great. We needed time to think it over so went out for dinner which was so gratefully reimbursed by the manager. We were shown how to use everything on the car before we left. Afterwards, there was an issue with the tires that no one had known about. The dealership paid for this expense as well. I love my new car and the experience I had at this dealership! You will definitely feel welcomed, have your questions asked and feel at home while you are there in the brand-new dealership. Lots of perks and am so glad I convinced my boyfriend to shop for a vehicle out of state!

Matt Omara

Great service

Brian Savage

We were walking the lot drooling over the selection of pre-owned Jaguar XF models. David Kaminski came out and offered assistance. David was warm and friendly, but most importantly very helpful without being pushy. He answered all of our questions as if he had written the manuals himself. This guy is a walking encyclopedia of knowledge. The detail was amazing. Though we decided against purchasing at this time, I HIGHLY RECCOMMEND you visit Land Rover and Jaguar of Hoffman Estates. This is part of the Motor Werks group and David divides his time among several of their Dealerships. Best experience we’ve ever had. Will definitely return.

Christopher Watson

I call this dealership on April 20, 2019 spoke with Sean about 2015 Evoque. He stated the vehicle was still available and it was an approved certified car. I arrived to the dealership about an hour later test drove and decide to purchase this vehicle. While doing the paper work I was inform that I would have to pay an additional $1,500 to get the car certified. Wow, what do you guy do to certified a car? I was told basically we do a comprehensive check of the vehicle. I thought I was at a dealership that did a comprehensive check on all their vehicles before putting them on their lot. Later the finances manager came out and suggested that I go with the extended warranty instead of the certification. He explain if I was going to keep the vehicle the extended warranty is the better buy. Ok, no problem while signing the paper I noticed this warranty was about 5k almost a fourth of what the car cost. Well, thank God I purchase the extended warranty two week later I discover my horn did not work and driver side back door did not open all which are safety issues. Call the service department could not get the car in for two weeks......wow! However, must say my service advisor was great (Stephen) very apologetic and accommodating to the best of his ability. Finally service got the vehicle in and take care of the horn and door. Came and pick the vehicle up while driving home it began to rain...guess what...UNBELIVEVABLE.... the windshield wiper do not work! Called Stephen back he got the vehicle back in the next business day. Fast forward 45 days later was pull over by police stating my plates and registration was not complete. Told officer I just purchase the vehicle and had my plates transferred at the dealership. Officer stated ok and suggested I follow up with dealership and/or Illinois Secretary of State. Call the dealership spoke with a gentleman name James. He state some paper work with the title was done incorrectly and he would look into and get back with me. Well it's July 17 and according to Illinois Secretary of state they still do not have the paper work or money for the for plate/registration transfer. VERY DISAPPOINTED CUSTOMER!

Deepak Patel

What a wonderful dealership in Schaumburg. All sales reps and management at this facility are very professional and you will not see any pressure sales here…you know how car sales people are…LOL. All the staff at Land Rover Schaumburg are very knowledgeable and they know their product very well. I compared my purchase prize and it was better than other dealership in Chicago area. I custom ordered my Land Rover Velar and they did a fantastic job on order taking to delivering it. My sales rep informed me the status of vehicle every week. I worked with James Novak over there and he did a fantastic sales job. He is the best sales guy that I have ever come across (I have bought at least 7 vehicles in last 8 years). Best part of this dealership is their Car Wash facility (saves you lots of car wash money) and now they have new location with fantastic servicing facility. Overall 5-star experience.

Sohail Shamsi

I have had the pleasure of buying a pre owned Prius in august 2014. I believe I had a fair deal since I had done my home work. Good experience dealing with folks there,

John R Novak

Really went out of their way to make my buying experience pretty darned awesome. No hard sell. Courteous and caring.

Donna Schtoeder

I just bought a Velar Range Rover. I absolutely love the car! The experience I had was so wonderful I had to write a review, something I don’t do very often. The sales manager David Lecinski and product specialist Danielle were very knowledgeable and helpful. They went above and beyond my expectations and made the process stress free and simple. Their customer care is top notch and treat you with respect and made my experience the best I have ever had buying a car! They are building a new showroom this summer. I cannot wait to see it! I highly recommend if you are looking to purchase a vehicle go see them.

Steve Ayers

We found a vehicle at this dealership online. It had just been listed. I called and talked to a salesman named Lev. After two days of negotiating, we settled on a deal. Financing was done in advance so everything was set. My credit card was taken for a security deposit. It was a 6 hour drive for me. I got about 15 minutes into the drive when Lev called and stated there was a problem. He stated that the vehicle had been sold prior and a deposit was put on the vehicle bye someone else and that he just found out. Very suspicious since he had stated previously it was sitting out on the lot, and we had been negotiating on it for two days. We negotiated the first day past closing, and then the next morning at opening. So mysteriously it got a deposit on it while the dealership was closed. So two days of negotiating, faxing in documents, and then finally settling on the deal, and all for nothing. A complete waste of time. I have a sneaking suspicion that the deal didn't make the dealership enough money, so they decided to cancel it and hope for a sucker who would pay more. Good for them, horrible for the consumer. I highly recommend looking somewhere else and avoiding Lev and this dealership.

mike trombatore

Bad service. Salesman was not very helpful. Felt like he didn't want to bother with us.

Andrea Flowers-Jackson

Great dealership! Everyone was very friendly! I worked with Adam Reed (salesman) and Lev (finance)! They were awesome! They got me in the vehicle I loved and made the process easy! They were very informative and went over in detail what I was getting and any extra packages that I could benefit me. I wish this dealership was closer to my home---I would absolutely take it to this dealership for maintenance and any service needs. Overall, 5-star experience and a very knowledgeable staff! Keep up the great work team!!!!!

Kathy Motlagh

I came to Hoffman Estates Range Roce today, and was completely upset as I couldn't find a part that was supposed to be included with my vehicle. Thanks to Zach Mulso and Dan Wright, they took care of the whole thing for me very quickly. I usually buy a car ever 3-4 years and will for sure come back here for my next Range Rover. Thank you so much!

Daisy Gil

David and his team made my car buy experience fun. very nice people to deal with and I left with my dream car. If you need a new car david and his team will make your car dream come true also

Karen Powell

effortless to work with the Land Rover team from Motor Werks in Hoffman Estates - - Darren was great at helping me evaluate various brands and identifying/selecting features that were important to me. Finance process too was easy and the friendliness of the entire team is evident each time you walk in the door. I am a fan!

Tomasz Kruszewski

I am strongly recommending these guys they are awesome

Coffeee Lover

Took my car to get serviced for ONE thing only. Turns out, they decided to open everything under my hood.. my car now has the “check engine” light on and they rotated my tires, my car now doesn’t drive smoothly. Since I took it here, it’s been having more issues. It’s not the same car it was after I got it back! Also I had to have a friend come get me because Range Rover didn’t want to provide me a vehicle to get back home with after they kept me there all day! I will be speaking to my lawyer about this! A lawsuit will be happening! I am outraged and will never be coming back here. NEVER.

Zenetta B

Awesome, Impressive, Extremely Kind. Family Frienfly, Above and Beyond--Why...Came from St Louis, Missouri and yes we have a LR Dealership that is less than 20 mikes from my home and 2 mikes from my job. They couldn't compare to the service I was given. DARREN LITTLE worked with me for approximately 3 months. Undecided on the model, color ext/int color and of course, the PRICE! He patiently checked in without any pressure. I finally settled on the car of my dreams (the night before) I purchased a plane ticket and drove home sometimes with tears in my eyes because that young man treated like a person, listeyto my needs and respecting my hesitations. I've never owed a LAND ROVER and didn't think it was in my wheel house but it was! I got more than I dreamed!!! Oh, I met Darren in person two weeks prior to my purchase for approximately 10 mins as I was on my way to see my grandson in Wisconsin and made an impromptu visit! I could go on but I my husband asked me if I was writing a book, LOL! Please, please if you're in the area or won't not, Give Darren Little, Mr Nelson, the GM, oh btw, I didn't know that Mr. Nelson was the GM UNTIL I was on my way home and he emailed me to thank me for giving them them my business and I noticed his title in his signature line! Wow, see I could go on! Ok, I'm done! AWESOME AWESOME AWESOME!! Thank you so much Darren Little, Mr Nelson, Motor Werks!! I will definitely be returning! You have a customer for life!!!

Raghu Mailwar

Sales Person (Steven Grady) deserves 5 Stars. Company and Manager deserve 1 Star 1) I bought a used car of my choice from this dealership. At the time of purchase they showed me an inspection report and mentioned brakes/rotors and tires are fine. Brakes had 5 threads left. Less then two months down today, I took my car for Oil Change to Lincoln dealer, they are saying the rotors need replacement and that two of the tires need replacement, because they are down to nothing. Since its AWD essentially all tires need to be replaced. I had this specific discussion with the manager, and he promised me that the tires don't need replacement and brake/rotors are absolutely fine. 2) The wheel balance was not done correctly, if at all they did one. 3) This is very annoying, they took my social at the time of buying the car. Since I was not financing from them, they clearly mentioned that they will not pull the credit report, its just for security. Yet they pull my credit, I don't understand why. I had my finance done from my bank.

Khanh Nguyen

Adam Reed did an excellent job, gave me a great deal and provided timely communication. Recommend and would buy again no issue.

Cecilia Berumen, FPA-APRN Rx

Had a wonderful experience getting my new Jaguar FPace. The customer service provided by Bern Doman was exceptional. He listened to my needs and made the experience exceptional. Even the financing was seemless and the entire process did not take too long. 5 star service.

Jessie Kenny

From start to finish our experience with Land Rover Hoffman Estates was fantastic! This was our second time leasing a car with them and we will definitely be back. We were extremely impressed with how smoothly the process went and how each staff member went out of their way to make sure we were getting exactly what we wanted and were happy. We were lucky enough to work with Adam Reed both times and can’t say enough good things about him. Adam was well prepared for our appointment and had both cars ready to look at/test drive upon our arrival. He was very knowable and answered every single question that we had in great detail. The rest of the staff that we worked with including David Lecinski, James Russo, and Jacqueline Faul we’re outstanding. So much so that when we left the dealership, I literally turned to my husband and said, “well that was super easy”. I will say probably the most impressive thing during our overall experience was that Adam Reed personally came to our house and picked up my car on a Sunday night and swapped it out with a loaner car so they could accommodate our busy schedule and get my rims powder coated (we live an hour away from the dealership). He also personally dropped my car back off 48 hours later at 8pm on a Tuesday night. Talk about excellent customer service!!!

Bob Gariepy

Seems this dealership likes to sell cars from under you. Gave a deposit, less than 30 minuets later got text car was sold. This was after 3 days of negotiation! Don't think they ever wanted to sell the car to me.

Tegan Waltmire

We purchased my new Range Rover here and it was a great experience. Very nice people!!

Michael J Simmons

Love this place

Amber Qureshi

This dealership is world class. I was treated like a celebrity. Thanks for the great customer service I have received during my recent purchase of 2012 AUDI Q5. Matt was an amazing sales rep. He answered all my questions. He wanted us to be satisfied with our purchase. Matt was very courteous, honest, and there was no pressure sales. He went above and beyond to lower the MSRP. Everyone throughout the process was courteous, helpful, and eager to help us. We arrived late in the afternoon and the whole process of buying the car took us way past the closing time. However, everyone was concerned about our time and apologized for the process (It was a busy time- there were four purchases in the process).It was overall a great experience with Land Rover Hoffman Estate. I will definitely recommend this dealership to my friends and family.

Bryan Wong

Adam Reed provided us with a trouble free buying experience which will make it easy for me to come back the next time I'm looking to buy a Land Rover. Even after the sale, service and support has been great from minor paint touch up repairs to the first service maintenance. Each visit was pleasant and efficient with great communication. I recommend buying a Land Rover from Motorwerks in Hoffman Estates.

Minesh Gadhia

If you like to be treated nicely, please STAY AWAY from this dealership. They dont know how to respect people. Wish Google had zero stars option as well. Below is the email which I wrote to the dealership management and GUESS what, not a single response from them. Below is the summary of my experience which I had written in my email with the sales rep name as well. The email was send to the following people. Mick Austin - Partner, President & CEO Rich Altenhoff - Variable Operations Manager Margie Gallagher - Guest Relations Manager I wanted to share a quick feedback directly to you all in regards to my experience at your showroom 2 weeks back (November 4th to be precise). i came in to test drive the Range Rover Velar. I was assigned Mr Adam Reed as the sales person. As soon as i met Adam, he directly asked me, how can he help answer any questions with a pretty straight face (no smile at all), i was like its ok and ignored and stated that i wanted to test drive the RR Velar. first question which he asks is what are you looking to replace it with, i stated i drive an Audi Q5 (wish i had stated Toyota Camry as i have that as a 2nd car). He is like did you have your car with you? i was thinking why does that even matter but i stated yes, maybe he didnt believe me and wanted to look at what i drive. He pulled the car in, we went for the test drive, all through the drive, i got a very cold response from him. We got in, i told him i need the lease numbers, he started asking how much was i currently paying, etc.... i gave him my details that i am paying close to $600 per month with a 3k down on my Q5. He stated i just want to be upfront that the Velar will be close to $1k, i was like its Ok, just email me the numbers and we will take it from there. In my entire interaction with him, i always got a sense that he had assumed that I will NOT be able to afford to get the Velar or he had just judged the book with its cover i guess. Its been more than 2+ weeks and i have seen zero communication so far. I am not a person who would go online and bash up someone in online reviews. I also do understand that there are some basic questions which needs to be asked but there is a certain way to tackle those questions. I felt very Insulted in those 30 mins which i have spend in the showroom. I wouldn't want to give my business to an organization who would judge people coming in the door and treating them based on what they assume. Icing on the cake was when we were leaving, my 5 year old son saw multiple toy cars in one of the managers room and he is like i just want to see those. Mr Adam responded to us that ohh you can get these kind of toys in stores like Jewel Osco... i had to respond that he has like 200 + toy cars and he is crazy behind cars and would want to look at any new toys which he sees. He then has the adocity to state to my son that we will give you one toy car when you ACTUALLY buy one from us. I just left from them feeling insulted, i could have made a big deal but I didnt want to act as a jerk in front of my 5 year old son as i have always taught him to respect people no matter what. Maybe its Adams personality to talk to all his customers the way he did with me, i am in sales and i know how to handle customers and i would never talk to anyone like that even when i get a sense that they cannot afford to buy what they are looking at. Maybe its better for me to give my business to a dealership who value their customers!

Randa Seif

Very nice Experience! Salesman is caring and does his best to get you what you want! My 3rd experience in buying/leasing a car and at Land Rover Hoffman, I can say it was the best! I would definitely recommend you to visit this dealer if you are looking for a car.. They even pick you up to go get the car :))

Trish

Just purchased my first vehicle and had the pleasure of choosing Land Rover Schaumburg. And I also had the pleasure of having David Kaminski as my sales person and he was super kind and helpful with everything and I genuinely enjoyed the whole car buying experience. 10/10 would recommend. Ty again David. Much appreciate.

Ibr M.

Bad

JP Clouseau

Great staff all around

Shaena Mansoori

A new car shouldn’t have problems like this! They will sell you a lemon and kick you out of their dealership when you go seeking answers and I have it all on video. At this point I am going to the Attorney General. In the beginning I made multiple attempts to inform the service staff the car smelled funny they ignored me... a few weeks later my brand new Range Rover Sports engine blew. Begrudgingly, they replaced it and I was without it for a while a few weeks later the car has more problems and I had to turn it in yet again... this car has so many problems I never get to enjoy it. The sad thing is I wanted this car since I was young it was my dream car quickly turned nightmare. I just got my car back after about 4 months altogether of not having it and I am currently sitting in the middle of the street as I type this waiting for triple A because the car won't start, it is not the battery bc a jump won’t start it. This is the 3rd time since Friday (when I got it back) it has broken down. In the mean time I’m paying a car payment more than some mortgages and every time it’s in the shop I ride around in a kia bc they never have loaner cars. Trust me I’m a pro and know they never have a loaner, my car is always in the shop and it’s the worst service center customer service you’d ever imagine. They give your dirt back with dirt it’s sad (if you want to see I recorded the experience and can send it to you!) Save your money, biggest regret of my life! This has been going on for months and I didn't want to be that person running to a review site I really gave them so many chances but I just don't want anyone else to go through what I am going through. This car costs more than most mortgages and it won't even serve you. It's beautiful but it's a piece of garbage. The worst part is I had to go to Hinsdale to get somewhat decent service bc Hoffman was so rude. They take your money and treat you like the garbage cars they sell. Go to any other dealership but Land Rover! I'd rather ride a bicycle at this point.

Aj Thedude

Poor customer service considering it is a luxury car!!!! With the new building and stuff, people were poor in responding to customer's need and inquiry.

Adriana San Roman

Had a wonderful experience buying a car from Jon Hert and Rafael. They were professional and friendly throughout the process. I have a hectic schedule and they were able to work around it. I'm glad I got the chance to work with them. They're the definition of Customer Service! Thank you!

Ruchir Thakkar

Great dealership and patient staff. Darren Little helped close the deal on our car, and we are delighted to have driven off that day with a good deal.

Jimmy W

Extremely unsatisfied with their service department. Would NOT recommend. Edit. I shouldn’t be too hard to find....

Artur Trzebunia

I bought a F-type from Patrick Lecinski.