Reviews of American Tire & Auto Service (Tires)

Fernando Banda

Amazing tire place GREAT, FAST AND VERY FRIENDLY SERVICE !!!!!!! I am from out of town and needed my tires balanced, the technician knew what I needed just with a few questions that I answered. They said they would work on my truck right away, and before I knew it my truck was done ..... AMAZING PLACE I WOULD RECOMMEND IT !!!!

Christy DeVinaspre

These guys rock! Heloed me pick new wheels and I'm very pleased.

jaspergoto .

American Tire & Auto is friendly, fast and honest. Professional. I will recommend to all friends and family. Thanks Jason and staff.

Taiza Barry

These guys are honest and wonderful!!! Had a giant nail in my tire, went to les schwab they told me they couldn't patch the hole and I could not buy only one tire even tho my tires are like new..... Went to all american tires and they quoted me 150 for a new matching tire... I agreed I needed it and they went to work to fix it.... After fixing it they let me know their technician was infact able to patch the hole and I was quickly on my way without charge and without having to buy a new tire!!!! Thank you guys so much. Will forever go there!!

Jose Lopez

They're very helpful

James Sims

Good deal

Mervin Hanover

Great Mechanics.

brothers for life

If I could give a zero I would. Avoid this company as if it would be possible to contract an STD by just thinking of going here. I have taken my cars here a handful of times in the past few years and will NEVER return. Even if it was the last automotive company on earth, I would rather army crawl the rest of my life top less across burning coals; ruining my tatas. The men that work here are condescending. The guy that helped me at the counter asked me if I knew my tire size and license plate number. After telling him what it was he looked at me in disbelief and walked out to check only to confirm what I had already told him. Fellas it is 100% possible for a woman to understand her cars tire size and speed rating. (It's written in modern day English on the inside of the drivers side door.) I can understand there being protocol to look at the car for the facts... than stop wasting everyone's time by asking and providing opportunities for haughty expressions. I was also very dissatisfied that they put a very low speed rating tire on my car. When I had brought this up to the owner he informed me it doesn't matter. Sir I work hard for my money and I'm looking to pay YOU for the speed rating that is supposed to go on my car. It was also extremely disturbing to me that I had to take my car in 3 flipping times for an alignment! My car had never been in an accident and neither was there anything wrong with the suspension; ergo nothing was wrong with my car to cause it not to become aligned. 1st time I drove away the alignment was worse than when I took it to them. 2nd time after it was pulling in the opposite direction. I called about this they convinced me to come in and they just needed to reset the steering wheel... 3rd time (I know shame on me) there was literally NO change. I took my car to the Honda dealership and paid more money to get the alignment tested... lo and behold they brought a print out to me proving the alignment was still off. I called American *gag* Tire and Auto Service and requested to speak with supervisor... I was connected to the owner (Jason?) and explained that I took it and had a print out that my alignment was still off, he informed me to come in and they would fix it. I told him there was no way in hell his circus was touching my car AGAIN. He offered to give me my money back. I happily went to get my money back to get my car fixed the right way. I will never forget how the owner mentioned he hoped to do business with me in the future... I think I just laughed. I wanted to support a small local business but you guaren-damn-tee I won't do that again for American *gag* Tire and Auto Service.

Chris Trongale

Took my sons car out to work today and when getting off the freeway in Nampa I heard a loud ticking. That ticking that comes from a car out of oil. The first parking lot I could pull into was luckily American Tire and Auto. They sent a tech right out to the Jeep and in less than 20 minutes had me ready for the road, full of fluids and no more ticking! Jason and staff are fantastic and very reasonably priced!

Cody Sandifer

Lost a tie rod

Joe Jardine

Took my vehicle there for a blown head gasket. Car sat out there for a month and they did not touch it. All while the coolant/oil mix ate at my crank and bearings. They finally did the top end work on the car (took about another month) and then they replaced the oils sensing unit and the oil pump due to low oil pressure. Stated they inspect the bottom of the engine (but did not) and I finally got the vehicle back. 2300 miles later the main bearings failed in the vehicle totally destroying the motor. My new mechanic looked at it and sent me the pictures of the rusted and destroyed bearings, metal shavings all throughout. Might be a good place to get tires and oil changed but that is it. ***Update 7/7/2017*** Finalized a BBB complaint on the company today. The BBB has closed the case because American Tire & Auto refused to respond to it. They are NOT BBB Accredited, I leave the decision up to you.

Brandon Thompson

Fast, professional, courteous. I used to deliver auto parts to these guys and they are great! I bought my tires from them and got a flat one day, brought in the tire with no appointment and they had it fixed no problem and no charge. All they needed was my name.

Galixi Gorringe

We showed up as the store was about to close, needing help with a tire change on our camper. Jason, with no questions asked fixed us right up with a smile! Most places would act put out if you show up at close. I would highly recommend these guys!! Thanks a ton -Matt and Galixi

paula pate

Very busy, interesting experience

Matt Swisher

I stopped in the other morning as my trailer tire was flat. I asked if they could check it and fix it for me. Well turns out the rim had pin holes in it. I had them mount the good tire on my spare and put that on the trailer. All this took about 10 minutes. So I walked into the office and asked to settle up. The gentlemen at the counter said no charge. I was expecting something for the work they had just done so quickly. Well American Tire and Auto has got my business from now on. Thank you again guys!!

Antonio

Slow service and they try to tell you that there is things wrong with your vehicle that is perfectly fine. They thought I was not mechanically trained and told me that I needed to fix this and fix that.... If you are not a mechanic I advise you to get a second opinion because they will bleed you for as much as they can.... This company is garbage and scammers please be AWARE!!!

John 3:16

Amazing!I was referred by a friend and had a 6" lift, tires, wheels, and fender flares put on my company truck. I went in on Monday to pick everything out, Tuesday was 4th of July, and I need everything done by Friday (which I thought was an unreasonable request, BUT Jason and his crew got it done! I spent all day there because I had no ride to get out, and these folks are BUSY in every sense of the word, but they are still able to deliver when they say they can. Megan the counterperson is nice, courteous, and extremely helpful to all. She's a keeper for sure, and I'd hire her in an instant for my business. Overall these guys and girls did a great job, and delivered everything I wanted ON TIME, and for a great price. Thanks American Tire.

Scott Speer

Awesome guys, always take good care of us!

Angela Leas

Food yummy, service in Body's area is the best, we have ever had we will be back, because of him and then Christopher at the meat table is the best to.

Danielle Fry

Great friendly staff. Got a great deal on a set of tires. Got me in and out super fast. Definitely have my future business.

Paloma Magana-Pabst

The workers are fine and do their work. I just had a problem with scheduling. I made a reservation so I could get my car in and out during my lunch hour. I only needed my oil changed. I made an appointment online and after it said someone will call/email to confirm. I didn't get anything. I called on the day of the appointment to confirm. I let them know that I didn't get a confirmation, asking if I was still in, and the guy interrupted me asking what I needed. I said, "I made an appointment for my oil change. Is it available?" He said, "Yes, come in." I got there at my appointment time and 20 minutes after I checked in, I see my car go in. I was finished after 1pm, which is when I needed to be back at work. I arrived back to work late. I brought in a coupon so I can't say anything negative about the service. I just wished they would honor their scheduler since people need to get to work or wherever, and that's why they make appointments.

Gia Swope

Helpful and courteous sales and service staff. We have really received exceptional service at American Tire. Martin has always gone above and beyond to help us out!

Chad Zinda

Clean, professional and friendly staff. The prices are correct also.

Pat Madsen

Favorite place to get tires!

Ben Sferle

These guys are professionals! Money well spent...

Rent For Fun RV

Best prices, best service, hands down the best place to go for wheels tires and service. Awesome new facility.

Great Wall Fence and Gates

The entire staff deserves a round of applause or beer! Thanks Jason, you got me in and back on the road in no time!

Johnel Nunes

I can't say enough good things about American Tire! I have been having my car wheels and tires serviced there for years. Earlier this week with very short notice, Jason and his staff were able to locate and put on all new wheels for me on my car. I had been hit and the insurance company worked with the auto body shop and American Tire to fix my ride. THANK YOU to the staff at American Tire!!

Steven Mocaby

Do a good job on your car

Isacc Solis

Great group of guys!

Miguel Martinez

Freandly and fast service

Gary Miller

Great guys, great price, great service. Will return!

andrea leavitt-maidwell

They didn't even want to talk to me then just waved me off with no real answers.

Heidi Fischer

I always made appointments but they never had me scheduled whenever I brought my car in. With that being said they always made room for me in the schedule though. Also I got quotes from two different auto shops and this one was almost $100 dollars cheaper than the other and they kept to their quote exactly. I will definitely bring my car back here

Kate Baucom

This is by far the best place to get tires in the Treasure Valley, the whole staff is friendly and Dustin and Mike are very knowledgeable. We've had tires on all our cars put on here every time and we wouldn't go anywhere else!

Trevor Farmer

Great place, local people and owner. Great prices with great service. I always recommend this place, and most likely always will. I have had a lift, wheels and tires done. Multiple tires and neighbors that have had many mechanical repairs done. Down side is they are very busy so sometimes it’s a bit of a wait.

Casey Jones

Didnt do what they.said they could do. Picked up my vehicle and.did.it.myself for.half the.price.

Aurora Perez

They're reasonable and prompt.

Jenifer Banda

This place has amazing customer service and are super friendly. Great prices.

Alex smith

Used to be a great place when they were at there former location. Now they are unreliable. Came in to get my tires changed after work. Showed up at 530 and the owner told me they were closed. Their website says 6pm and I also showed him the sticker on the front door of his tire shop that said 6pm. He gave me attitude the whole time like it was my fault he wanted to close early. They did change the tires but I had to bring it back 3 times to get my tires balanced correctly. Also brought a truck in for a tune up and had major problems. So we took the truck to a different shop. Turns out American had broken the retainer screw on the distributor cap and had only replaced 4 of the 8 spark plugs. We paid for 8 plugs but apparently they only replaced the 4 that were easy to get to. Disappointed

Sarah Cortright

AMAZING CUSTOMER SERVICE!! THESE GUYS ALWAYS GREET WITH A FRIENDLY SMILE. SUCH A GREAT ATMOSPHERE. THEY ARE SUPER GOOD AT ANSWERING ALL QUESTIONS AND MAKING SURE THEY MEET ALL YOUR NEEDS. TOOK MY CAR IN 2XS AND IT DIDN'T BURN A WHOLE IN MY POCKET. DEFINITELY RECCOMEND JASON AND HIS STAFF TO ANYONE!!

Nick Adams

Jason and his crew always treat me good!

Kavik Fairburn

It took two hours to change a new set of snow tires and I also got money stolen out of my vehicle.

Robin Z

Great service!

Bobby Grasmick

Got new tires for truck. They we're fast and friendly

Sir_Bacon fun with friends

They are amazing

Jim Wilson

Awesome guys to work with...

Ashley F

Wonderful customer service. Came here around 10am on a Saturday to get 4 new tires I was in and out within an hour. Can’t beat that. I highly recommend

carly alexander

Very helpful and honest!

Levi Taylor

Excellent work. Honest,hard working crew

Mitch Wixom

Always do a good job

Mike Stagner

Have been using American Tire for Fleet service work for a few years. Have always receive good response time and service.

Janel Prawalsky

Been needing tires for awhile. Called the night before. Came in the next morning. 45 mins later out the door with 4 new beauties! I have been researching prices for months. Best price especially for oversized truck tires. Very pleasant and courtious. I can't wait to not shake on the freeway!

Esther Pearce

Great prices and great customer service

Daniel Geaslen

Super helpful and friendly team. They fixed my flat tire with a patch in minutes and they did it for free! Thanks!

Ryan Connaughton

Jason and his crew have always been friendly with fast service every time Ive gone in there. I would highly recommend them for all your automotive needs.

slayer12bot .

This place was great, I came in for a flat repair expecting to pay a nominal fee. It was repaired, and the beading on my chrome wheel as well for no cost! Dustin was great and very friendly, will be back.

Craig Lerdall

Jason and his crew are Amazing!!

Dust in the wind

Great service and fair prices

Hope Garland

Went in for an oil change and have bought tires as well, absolutely love the staff here. Always very friendly and efficient, and would highly recommend to anyone.

Devin Day

Excellent job all around fair price and good mechanics

Rawad Srour

Jason is legit . Best mechanic shop in town. Best prices.

Nic Hurst

Jason and crew are amazing every time I have a problem with my vehicles. Always a smile on Jason's face and greeting as you walk in. Always willing to go above and beyond the customers expectations.

Theresa Dines

They are awesome! Not only have they saved me twice now when I was stranded, they even brought my car back to me before I was out of my meeting!

Kim Gross

Not impressed waited long time with daughter

Mike Wells

Bought a set of Hercules roadtour 855 spe for my 2009 Ford Fusion and they are excellent. Great friendly staff and amazing customer support. Definitely will be coming here for all my tire needs.

AphyNGodiva

You guys worked really hard to try and figure out what was wrong with our car, we sincerely appreciate it! Very professional and we didn't have a long wait which was nice!

Tia Desirena

When I called this company they told me $54.95 for an alignment. I also asked the time frame, I did give them my car make, model and year. I was told an hour. My husband and I took our car up, I needed to run errands and we literally live down the street from this shop we took it in around noon, at 2 it was still sitting in the same spot. It was almost 3 in the afternoon when my husband went to pick up the car. My husband called me and told me they charged him $74.95 when we had been told $54.95 they did refund the money hence the 3 star rating but we will not be taking our vehicles back to this place!!

brent emler

Awesome experience. Cheaper than commerical and Schwab and amazing service. Also, locally owned. Go here.

Gail Oglesbee

Received an evaluation for a problem. No problem, no charge. Thank you!

Jake Lone

Crazy. Busy

carolyn foster

Great customer service, prices are good...even gave me a ride to/from. Will continue to use to service my car.

Jeremiah Moore

Great service