I've been coming to this place since before it was Cooper Tires, way back in the late 90's when was Fantastic Tires and Auto repair.., later (Good year Tire, and auto repair) up until what it is today (3/26/). Trust me when I tell you, this is not the place to save for your cheap everyday car maintenance. Use your home garage (youtube dyi:..) or neighborhood mechanic can handle most fluid changes, such as oil, wind shield wiper, power steering , or anything you can buy at Auto Zone and install without using a tool .. do it yourself. These guys are top line mechanics, and when you take your car for service, you're going to pay for top line service. Hence, if you want to maximize your time and money reserve your trip to Cooper Tire auto, for when your check engine light comes on, or some other major malfunction that you can't handle (requires tools, and unloosing stuff) and shouldn't trust a non-certified mechanic to touch. These guys have state of the art equipment, a well organized customer intake process that will allow you to wait in a relatively comfortable lounge , and can time out most jobs so that you can decide to wait or comeback when the job is complete. Rarely have they not been able to diagnose a problem which I had with one of my cars that needed to be adjusted from my first cost estimate, in fact, it only happened once with a "sensor" of some sort, and that was to inform me of another issue which I may have wanted to address since they were able to uncover "the problem" in the course of fixing the original issue. All and all, Cooper Tires & Auto, is not a "bargain-discount back-ally shop " you're not going to barter , or strike up a side deal from the home-boy network" . They will work with you regarding tires as they also have associate partners within a network that may carry a cheaper brand, with less miles on the performance warranty. What you will get from Cooper Tires, is top line service from certified techs, working with state of the art equipment in a timely and efficient manner. Usually the first estimate is the most accurate, however, as with all automotive jobs sometimes you have to reassess a situation once you get the car on the rack and open it up. In cases where this has happen to me, I was alerted before hand, given all possible costs that may come about, and a choice to proceed or comeback latter without additional cost. If you want reliable service that won't have you revisiting for the same thing or else they'll cover the store warranty at 100%, goto Cooper Tire & Auto, I guarantee you won't be lied to, and customer satisfaction is their guarantee.
M. Jennings