Reviews of Admiral Tire & Auto of Dover (Tires)

Dan Mize

On the phone they quoted me 60 minutes for a repair, after reading the procedure required to do this job they told me that it required the AC to be evacuated and refilled and that would be extra. I explained that the service manual indicated that this procedure didn't require an evac and refill and the guy told me that I could stop by so his mechanic could take a look. I stopped by and he said his mechanic had the same truck and that he could do it without the evac. I made an appointment for the next morning. I showed up dropped off my vehicle and left. 3 hours later the salesman calls me to tell me that they can't do the repair because they don't have two of the tools required to do the job, one of which is a spanner wrench and many shops are equipped with these but the salesman insisted that it was a specialty tool. When I went to pick up vehicle the salesman asked if I still wanted the service done but they would have to buy the tools and charge me for them. I told him that the Advanced Auto Parts store right next door would probably rent them for free (I know autozone has them for rent). Needless to say this was a big waste of time. This shop scheduled an appointment for service after reviewing the procedure and then realized they don't have the correct tools to do the job and then wants the customer to pay for the tools and bring back their vehicle to have it worked on once the tools come in. I got the job done in just over an hour, it was a little more expensive than what they quoted me at Admiral but well worth it not having to deal with the lack of knowledge and common sense at Admiral. I will never consider going to Admiral Tire & Auto of Dover for my needs again.

Marie P

Amazing fast service, reasonable prices and great customer service! I was in a bind and Admiral was happy to help same day, less stress for me. Thank you I will be back and recommend this local business to everyone .

Charles Wilmire

Five camper tires on the rims with new valve stems in under an hour.

Robert Njoku

This is my go to place. Usually can get you in and out fairly quickly. Rare that they will ask u to leave the vehicle over night. The big issue is the cost of parts. If you can purchase your own parts then cost would be very affordable. I would say they are the best in town. Hint: As for parts, walk next door to the parts store there and order what Admiral needs. They usually get you your parts in a matter of hours at very low cost.

Correy Roberts

Great service

Gary Kratzer

Very good service

francis langley

Very polite vehicle in n out, quickly all questions or concerns addressed n answered can highly reccommend

My Name

Worst car experience ever. In rhe Delaware region I dropped my car off on a Thursday because of an issue with the ignition switch. My car has a chip in the key but the mechanic said he had to change the key. I asked him if he could do this and still honor the price he told me,because my key has a chip in it,he told me he would be able to give me a regular key. Hesitantly i said ok. So saturday comes and he cant reset the computer system for the car so he has to send it to the dealer. I expected it to be a short job. If i wanted to take it to the dealer i would have done it myself. The dealer kept my car until the following friday. I started a new job that week. My job id was taken from my car during this time. When the dealer returned my car the inside was dirty with parts, screws etc.... Admiral Goodyear didnt care,not even the regional manager they had a "it is what it is" attitude. Luckily they did honor the price they told me but that was it. I had a sense that the mechanic was incompetent but i let them work on it anyway. I ended up with a brand new key with a chip in it like i expected. But the key for my door is the same old key,smh. My car mats were dirty and had to be replaced I told the manager in the store but nothing,not even an apology. -3 stars.Never again!

Jim Suhre

Good service. Friendly service.. They fixed something another place said they couldn't.

tim keesee

Had tires rotated on my Bmw. Dave service manager very professional. The man working on my vehicle was excellent. Would recommend anyone to have your vehicle serviced here.

Ghost Void

Gave me a hard time about a 5 year battery they put in 2 years ago. Had me drive out to their shop just to tell me they had my name in the system but absolutely no information. Then tried to charge me $29.95 to check the battery. Never take your car here. They're horrible

Kyair Cook

Paid for them to do absolutely nothing and tried to overcharge for parts

Esteban Gonzalez

Quick fix

Joaddan Jean

William is a great mechanic. the best I have yet to deal with in Dover. he knows what he is doing, and so does the other guy the CAUCASIAN one to, but WILL see you in a few months. if Will is there I am always coming for service.

goodshepherd You

Great service

Michael soto

Took car in for Service and they had it there for a month and still haven't found the issue with Motor $2,200 later still not fixed (stay away ) horrible service shop

LaBrittany Downey

Friendly every time I come in. Quick in and out never any problems. Only place I’ll go for an oil change trust them ALWAYS with my car.

Neil Gerardi

We took a company car there to have a tire patched. As usual, they called and said it couldn't be repaired. Not a surprise, as every time I have taken a tire there, there has been a reason it couldn't be fixed. None other than to sell a tire i am sure. furthermore he (Dave) went on to tell me that the car wasn't safe to drive, as the tie rod ends were loose, saying he could turn the nuts by hand, the control arm was about to fall off and it needed four tires. all in all, he could fix it for around $2300. I told him not to touch it, as we have our own shop. To top it off, he hassled the young lady driving the car about leaving with it because it was unsafe, and tried to convince her not to "take her life into her own hands". that makes a lot of sense. Upon returning with the car, i took it to our shop down the street. Our mechanic, ASE Certified, put it on the lift while i was there. I will give Admiral credit where credit it due, it did need tires on the front for sure. the back could stand to be replaced, but still had several miles more to go, they were just noisy. However, we found not a single mechanical issue under the car. Absoluteley nothing. Tie rod ends were tight, control arm was tight, not a bit of play in anything, yet Dave stated that he could turn then nuts by hand and the whole car was basically ready to fall apart. I called Dave back, and called him on what i found. Suddenly the story changed. That was just a recomendation based on time and mileage. Fortunately, for me, he tried to pull a fast one on somebody who knew better. What if that had been a woman, or evan a man who didn't know any better than to beleive a so called "professional". They would have soaked someone for $2300 of their hard earned money. I'm sure he saw oppurtunity knowing we were a large company. However, i value my job, and part of my job requires me to police how we are spending our money. Dave, I hope you see and read this. Also, i hope you take a little more value in your job in the future. How would you feel if someone tried a dirty little scheme like that with your wife or mother? I would ask don't you work hard for your money, but apparently you spend more time trying to steal other peoples instead of working for yours. Be a stand up guy, be honest, and quit ripping people off.

SAURABH PATEL

Dave was the guy who took care of me for a oil change. He was nice and courteous. Even though I was late for my 1 pm appointment he still took care of me as soon I was there. Thanks to him.

James Stanley

Guys are super professional. Always great service.

Kathleen McGuire

David Livingston, Thanks to your quality of service I can have safe journies using my "new shoes". Thank you for your knowlegable service as well as quickly accommodating my car's needs. I will be using your facility in the future for continued upkeep for my car. I will also pass on your quality and care of service to my friends. Thank you again!

Jeffery Jenkins

These guys are the best. I trust them with my Audi A5 for service and oil changes. Nice Management group as well.

gareth Hall

Worse experience ever for the five years I’ve been in Delaware. Bought a tire for my Jeep which they forgot to make the order and yet the collected my money the day I went there. Then when I wanted a refund the next day. They telling me they don’t have enough cash to give me back my money. All freaking day and this place couldn’t make $209 to give me back my money. So you be the judge if a business can’t make $209 in a day. And all the other tire shops and mechanics around packed with customers. Does that seem like a good place to go to.

Ronald Ulak

Very reasonable price appointment on time

Kara Mayes

Dave and his team at Admiral have been so good to me and my family. They are honest and friendly, efficient, and will work with you the best they can. Hard to find good solid mechanics. They were referred to me, and I refer them to everyone o can. Thanks guys!!!!

Rhianna Hoffer

Quick, easy walk-in oil change. Customer service, impeccable!

john wilson

My car came out worse then it went in and Dave or whoever wants to be a smartass so I'm looking into what else I can do to handle the situation I should not have a camshaft issue when we passed inspection 6 months ago

Sam Tang

They re giving a great service with honest and he tell me what I need to repair (fix) even i ask them replace the Brakes. After they inspected. It's still Okay for awhile, I think he honest!! And I thinks them

Royal James 64 Prevette Jr

Reliable

Don Cameron

Technically sound professionals with resolves and focused customer satisfaction.

QUINNY

Needed a quick oil service with tire balancing and rotation. The guys at Admiral hooked me up! Great job guys.

JOei Jean

ask for will

Keith Walton

I found Admiral through Tire Rack as a recommended installer for tires. They were great. Friendly and professional service. I called to schedule an appointment and was given one later the same day. The price I was quoted was the price I was charged (which was not the case at another tire company in Dover) and I was in and out of there within an hour. Definitely will bring my vehicles back again.

Mitzy Brown

Great also there when I need them in and out fast awesome service.Tnks

Gary Duckworth

These guys couldn’t find a leak in my rim but did charge me $76. After I came back and pointed out the cracked in my rim that I found with a little dish soap and water they tried to help me. I wouldn’t trust them with anything too complicated.

Ysma Simmons

Im changing my review. They tell me something is wrong with my car and say when it should be fixed and ready but when i call and check on it. It's something else wrong with it and they ordered the parts but im on a budget. Smh

John Witzke

Professional, courteous and efficient. Have used Admiral Tire for many years to service my family vehicles. They take time to explain what repairs will entail as well as providing information on possible future concerns that may require attention. I trust them to provide quality car care at a fair price

A. P.

I needed to get my tires changed and this was the closest. As they were pulling the car in, I called Pepboys and discovered that their prices were more competitive. Whatever.. I cut my loses. While they had it in there, I asked the receptionist if the mechanics could find out what's going on with my Check Engine light. Now, I had my uncle (a mechanic for 50+ years) look at it already and he told me the light was just faulty. But my car was also becoming jittery and the dash lights were blinking so I figured I'd get a second opinion. The receptionist offered me some scan valued at $110 that he'd do for "free." He came back insisting the problem was the airflow sensor and that I needed to change my filter. I agreed to it but inquired about the light just possibly being on. "No, no, no," he smiled, "It's never just gonna be 'on.' There is always something wrong with the Check Engine light on. It might be the air filter, which is why we're changing it." I'm a mechanic on aircrafts so I should have trusted a tenured auto mechanic's opinion. On my way home, I discovered the light was still on-- go figure! I was too far to turn around so I made a mental note to go back. Two days later, I finally did and questioned the purpose of changing the filter. The receptionist says to me astonished, "I didn't say it was going to FIX it. I just gave you the code." I had no idea what he was talking about. Appallingly/defensively and almost with an air like I was the clueless one, he explains that I had the air filter changed because it needed to be changed, he just gave me a "code," and that "They could run a scan. It's worth $110 but we'll do it for you for free." I'm not argumentative but, at that point, I'm wondering if I dreamt my initial trip there. The mechanic goes out to the car and starts fiddling under the steering wheel. He comes back with the results and the receptionist tells me he couldn't even connect. He says there's something wrong with the wires and that I could take it back to the dealership to get answers. Thank you for wasting my time and money with your sales hijinks, Goodyear. Honesty and communication is the BEST policy. I am NEVER going back.

Sandra 1963

Great price and the service was good

bruce conrad

Very pleased with appointment time and service. Thankfully Bruce Conrad

Kayla Kelbaugh

Very thorough and answered any questioned I had and reassured they were there if anything else had come up.

James bradley

Mr. Livingston is great he’s very knowledgeable, professional & friendly

Michael A Allen I

The work that was done was great...Very Professional...I would ask for Dave to work on my car....he knows how to pinpoint what’s wrong and get it done...he doesn’t allow you to overspend when things are not needed...Thanks for the AC Compressor

Rashid Hilliard

I went to 2 different Firestone tire care centers to have the air pressure and tires rotated before leaving g on a long road trip. Both Firestone centers said if I dropped off my car they would get to it in several hours. I do understand that they were busy, but to have to leave the car just for a pressure check and rotation seemed a bit much. When I got to the Goodyear center I told the gentleman what I needed and my car was on a rack 5 minutes later. Done in about 20minutes total. Thanks very much

RICHARD BENSON

Poor services, nasty run down shop

Sherrena Williams

I have been using Goodyear for a very long time. I am always satisfied with their service. They are always friendly and professional. If I have any questions they are forthright and will explain things so that I can understand. Thank you so much for your timely service! Sherrena

Todd Johnson

I have a 2001 4Runner. Went to get an alignment done. After completion, they showed me the alignment sheet and the Camber and Caster was still out of alignment. Knowing full well (from past alignments and the factory service manual) that those COULD be adjusted, I asked why. He said there's no adjustment for that. Then after I questioned that a bit, he said it would be an extra charge. Oh here we go...Then he finally agreed to pull it back in to "prove I was wrong". After me showing them the service manual and putting the truck up on wood blocks(very insafe, and could've damaged the truck) they realized they couldn't align the camber and caster. What's strange is ALL Toyota trucks align from the lower control arm, which was the reason they couldn't do it(it's the way they lift the truck). Are you telling me this is the first Toyota truck they've had in the shop? The only good that came out of this was that they stopped when I told them to stop. I'm not stupid, and I fear for all who get service done here who are not as informed.

Nidra Purnell

Took care of my car promptly!