Reviews of Mavis Discount Tire (Tires)

Scott

Best tire store in Jackson

Dale Johnson

The Mavis web site says make an appointment. Which I did for a 9:30 am tire rotation.The counter person says Mavis doesn't take appointments and he could not honor the appointment.. He said it in a not very polite manor. His attitude said take your business elsewhere. Which I will. They act as if we should be honored to bring our business to them. Update, 17:00 and they haven't touched the car. They close at 18:00 and I expect to be told they couldn't get to it. 17:52 and there is no counter person. If your company can't handle the business why do you accept more cars than you can handle. 17:56 the car was done. I could go on but I don't care anymore. Mavis just bought a tire company in Florida. After hearing my story my youngest daughter said she was going to go to get new tires this weekend at Mavis bit she was glad I told her.

Ashley Lidia

(The login here is from my wife but I'm Nathan Lidia giving review.) We bought some tires for my 2013 Forester. It was good to do business with them. I got some tires that I like for much less than anything else I was looking at. There was a mix up in the tires they put on but they did not hesitate to correct the problem and were very nice people to work with. I also like the open Gideon Bible on the counter. The only thing I would recommend is for one of them to be careful with the language as not everyone likes to hear it. But we will be shopping there for our others vehicle soon.

James McElwaine

I am a satisfied customer for 15 years. The managers are very courteous and knowledgeable. They pay attention to your requests. They also will try to fit in last minute tire repairs when possible, even when schedules are filled for the day. I only use this shop for tire, wheel, and occasional steering, suspension and brake work. All have been excellent except one, and that was redone at no charge.

Ian Kitchens

They may be good for getting tires and oil changes, but I DO NOT recommended them for mechanic work. My serpentine belt was squealing, and they told me my A/C compressor was locking up and had to be replaced. I'm no genius, but if a compressor is locking up, the A/C doesn't work, mine clearly did. I paid the diagnostic fee and didn't let them touch my car, and left as quick as I could. Took my car to another shop. It was not the A/C compressor, It was the tensioner pulley. This place tried to scam me out of a $1000. If a mechanic can't tell the difference between a bad A/C compressor and a bad tensioner pulley, they shouldn't be working on cars. But I have a feeling they knew it wasn't the compressor. They need to stick to tires and oil changes. What a terrible place. They were nice, but not $1000 extra worth of nice.

Da Real Fed

Been here twice. Once for a new battery and the other for a nail in my tire. Very friendly staff and quick repairs

Neomia Goldreyer

They helped me in a pinch

steven bennett

Good Prices. Poor Service Times. Been here three times. total time awaiting service completion 3hrs+4hr+1.45hrs. Hope it gets better.

Steven Hindman

fast tire repair . Have to get here early as they are usually very busy

Derrick Brownlee

These guys are always helpful and their service is fast. Just got my third set of tires from them and their prices are great and their employees are awesome. Highly recommend.

Annette Loe

The manager, Adam is very professional and customer service oriented. Jake and David are great team members. They have my business from now on.

John Svagr

I had a 9 AM appointment. I only had 4 tires changed and balanced. I got there at 8:45 and didn't get out until 1 PM. The tires are nice, but why did I make an appointment and it takes 4 hours?

J Fowler

Purchased 4 tires and an oil change. Was assisted by Brad. He was cheerful, courteous, diligent at his job, and is a fine ambassador for the company. The job was completed within the agreed upon time frame. I am very pleased with my experience, particularly at the Flowood location. I will certainly do business there again.

Ronald Gloston

Quality workmanship (tire installation & wheel alignment)! Customer service is great! Price match is a plus!

Benjamin Altman

They told me I could pick up my car after hours and they would just leave the keys in the car and the receipt on the passenger seat. I walked down after hours and my car was LOCKED! It is 20 degrees outside and am stranded without my car. This is disgusting! They straight up lied to me and messed up now my wife has to drive to pick me up from upstate NY. They deserve negative stars. So I picked up my car the next day(with help from my wife) and get it off the highway. Now I'm hearing a grinding sound from the brakes ... Just after they rotated the tires and "did" an ailgnment - I really can't explain the level of disappointment in Mavis. I am currently waiting at the New Rochelle (north ave) as it was the closest to where I got off the highway. It took over an hour for them to even bring my car in.

Jason Braun

They told me two hours and my truck was ready in exactly two hours. This was very impressive since they were very busy. I also appreciated their honest estimate and fair price for service.

Ralph Griffith

They are always professional, considerate of customers time and they do excellent job of taking care of details.!

Dean Hotard

Great store and fast service. Daniel was professional and very helpful. Great pricing also

Bob Feldgus

I had a funeral in Norwalk at 1PM. I live in NYC. I called Mavis in Riverside at 8AM. They ordered the tire I needed. I arrived at their Riverside location at @10:30AM. The person that I spoke to at 8AM (Grady) was TERRIFIC. Also the person behind the counter was extremely helpful and listened to my situation seriously. They had the tire on my car and ready to go by @11:30 AM. The service and their consideration was truly ABOVE & BEYOND. THANKS!!!

Jeff Warren

Just wanted to let you guys know how much I'm enjoying my new Michelin tires that was installed on my Golf. Cost $1K but worth it. Too bad it didn't come from your business. You lost all future sales from our household when you threw away our metal valve stem caps on my wifes car and replaced them with cheapo green caps. Went back to get the metal caps, you couldn't find them, so you gave us another set of plastic caps. The only reason I gave you guys 2 stars is because the tires we had put on my wifes car are doing well. Funny how you can lose future business over the small things. I'll let you know when I get a new set for my F250 that's coming up.

TheBombers28 .

CROOKS!!! Very unethical people not best place for a repair.

Greg Brown

They are taking care of us

Adrean Johnson

Very respectful and have the knowledge for working on my vehicle. Friendly and clean waiting area.

Ken Wallace

Great customer service. Busy location but very professional and knowledgeable. Ethan was very helpful and kept everyone updating on the progress.

Bernice Kilgo

Very expensive.

Katharina Beck

Fast, friendly, professional service. Sergio was great!

Dale Marshall

I really liked this place when it was Upton Tires but now, no Thank you, I called about getting a complete set of tires for my truck, I had my size and the cost from the website but for some reason the lady that I spoke with didn't want to honor the price it was border line rude and had to speak to the Manager, he didn't act like he wanted to honor it either. I'm not sure who owns this place but they need to find another line of work, not dealing with the public, would help.

Taylor Coleman

I've experienced subpar service with this location each time I've dealt with them. Most recently, a flat repair on my car failed while I was merging on the interstate. After waiting for three hours, an employee told me that I would have to cover part of the cost of the tire; he could not tell me how much my bill would be. I responded by saying that the tire would have been undamaged if their repair had worked. On another occasion, they tried to charge me around $60 for nitrogen on one occasion when I did not ask to have my tires inflated with it. They are consistently slow, and the only reason I am continuing to let them anywhere near my car is the warranty on the new tires I purchased here.

Arismelba Rosario

The guys were great!! I was in a rush due to work schedules and even tho I kind of sounded like I was trying to be difficult they understood and were super attentive attentive. Their guarantees in their tires is really helpful too. Great service and of course the prices. Definitely recommend!!

Jeffrey Schreider

The best around always busy for good reason. Walter runs a great shop along with master mechanics like Rafael and Frankly. Service is efficient but make an online appointment for best service. They care about what they they do here and it shows. I've gotten tires brakes and other work done here. Zero complaints honest and reasonable pricing.

Syed Haque

I'm very verery very happy with the service. they don't sugest to do unnecessary repairs. even do soomebextra work to save you money. my jammed metal cap on the tire sensore wasn't coming out without braking. every place I went I was tood to change all 4 sencores. they wworked little eextra aan fixed the problem by just changing the vulbs. which cost me less then 1 sencors price. honest ppl. I highly recomend them.

James Fawcett

I called a day before to ask if i could drop my vehicle off first thing in the am, they said no problem (for a rotation and alignment). I stressed I had to be somewhere that afternoon and they promised it would be done by noon. After driving by twice and seeing the truck out front I called and they said they could not get the lug nut dust covers off (its two bleeeping Alan keys a cover)((had to go there to show them)). Again they promised it would be done by noon. My fault, I believed them. Not only did I not get the truck back till almost five but they did not do half the work they were supposed to (the alignment). Went on a vacation to only get there and see both inner front tires completely bald. Long story short i now had to buy 4 new tires and am out $1,300. Do not ever go to this place. Went to them because it was close by but not worth it in the long run. This place is a joke and a rip off.

Rane Rawls

Clint and his staff are kind, fair and just a great group. Very helpful. Always a good experience if it’s a small job like oil change, buying tires or recently having my radiator replaced. Highly recommend.

Shane Ramey

Had a blow out in my new car. I called around and got no where until Google suggested Tire Engineers. From the first call I was being help. They drove to me to help with an issue with my lug nuts. Followed me to a gas station, then to the garage. Never once acted like they were inpatient. Ordered my special for tire, and had it delivered while I was still there. Nothing but common courtesy. Great business.

Aaron Mayeux

They are A LOT better after the change in ownership.

Shane Boudreaux

Everyone is very helpful there. They are honest and upfront. I've had several repairs done with complete satisfaction. Also bought several sets of tires. Prices are very reasonable as well. I highly recommend this place for your car and tire needs. They just about do it all there. And the coffee there is great!

Brandi Luke

The staff at Tire Engineers is the absolute best in Jackson. They go above & beyond to help their customers. A+++++++++++++

Andy Sikou

Placed a order for tires on line , with a appointment, no tires , made a second appointment at Mavis , got there no work order or tires and a two to four hour wait, it was a good place , its gone downhill

Viswanadha Shashank

I had an appointment at 11:30 ended up getting out of there at 3:00 pm. Appointment times don't even make any sense as walk in customers are also getting the same priority. When I asked the guy at the desk he was arrogant "I cannot fix your car if there is no bay available", why do you give appointments times if you cant schedule it. I give 2 for because the installation was good. 0 for customer service.

Baby Cakes

I never give reviews, but I thought I will share my experience this time. Nice people, but be ready to sit there for hours. Even in the middle of the week they are so very slooooooooow. I went there twice, and at the first time I was there for 3,5 hours, second time 5 hours. Bring your lunch or just go home, because they will tell you 1,5 hour but you will spend there half a day.

Nerd Dance

Best value

Irene Ng

DO NOT COME HERE UNLESS YOU DON'T HAVE A JOB OR ANY OBLIGATIONS, HAVE NO KIDS TO PICK UP AND CAN SPEND ALL DAY LOUNGING AROUND WHILE THE STAFF TAKES THEIR GOOD OLD TIME

jack Gary

Great services

Bill Zerboulis

Dismal customer service. Not only did they not have the 4 tires in stock (customer service who made appt said they had 8), but there is no consideration for customer time. Got there at 8am (per their recommendation) #2 in line, car doesn't hit the lift until 8:15- no urgency to move the process along. At 9am notice that no one is working on the car for 15min. Ask front desk what is happening and find out they only have 2 tires and had to send a cab to get 2 more. So basically bad internal operations & little concern for updating the customer (unless you ask) that they will be waiting longer.

JL Drives

Went to get my tires stretched their... they did a very good job with mounting and balancing the tire and most importantly they didn't damage my rim!

Al'Tariq Mosley

This place is totally awesome. They fixed my tire quickly and had my family amd I nack on the road in no time at all. Excellent customer service

Del G

Quick and Nice Nice service!

Daniel Servelli

This has to be the worst place in the world.

Robert Otto

Excellent tire service, professionals.

Thomas Aylesworth

I went there to get a tire replaced that had a bubble in it. It was there tire that they sold to me originally period in the last year I have bought 7 tires from them because of the poor quality of their tires. Yesterday they wanted to charge me for the rubber used on my tire that was the funniest thing I've ever you heard I had just had the tires put on in November and already had a bubble and here we are in January. I don't recommend this place to anybody every time I've gone there has been a problem

Rakesh Gupta

Here is the story about last three visits (from June to August, 2018) at Mavis Tire, Riverside, Connecticut store: 1. I needed to change all of my BMW 535i run flat tires. I wanted all season tires instead of summer or winter tires. I later found out that they put new summer tires. When I asked why, they said that they couldn’t get all season tires. When I asked why they did not ask me before replacing tires, they had no answer and they did not even apologize for their mistake. I wanted to have that fixed and their answer was there is nothing they can do know. Unbelievable!! 2. I changed my brake pads & rotors for the same car, BMW 535i, with them. I noticed car was shaking when applying the brakes. I took the car back to them for fixing and they seem to have fixed it. The problem is back again after another 800 miles of driving the car. Not sure how many times I have to bring the car back to them. 3. My mistake to go to them again for changing my Lexus IS250 brake pads and rotors for front and rear. After I got my car back, I noticed that there was smoke coming out of left rear tire. I took the car to them and their standard answer was that this happens for first few miles. When the smoke did not stop, I took the car back to them. They had to fix the brake issue to have smoke go away. After about couple of hundred more miles, we find that the car is driving heavy and braking action is weak. I asked them what is wrong with the brake and what is the quality of brake pads / rotors have they used. The standard answer is that this happens a lot with any moving parts. Not sure, if there is possibility of legal case against them for exposing people to dangers when they do this kind of lousy brake jobs. My recommendation, if you care for your car and safety, stay away from them.

Jim Arcadipane

Had 4 new tires put on. They charged me for an alignment but never did it! Then gave me a difficult time about crediting me for the alignment when I confronted them ! Turns out one of my new tires is leaking air. Needed to return several times before new leaking tire issue was resolved, actually it took weeks !

Kfr Newpage

Good service suspected wheel berring going out dibn't tell them asked for rotate and balance. They found it. Would have been 5 but looking on line they over priced the part a lot.

Pierre Moeller

Excellent staff and Service!

Jill Goldberg

The matched a price from another tire store. They talked me unto services, i did not need.

Alisz Gary

OMG!!! IF you need your car serviced come to Tire Engineers in Flowood, MS. Ask for Clint. I was on my way to do an errand at 6.45am today and ALL my dashlights came on. Clint and his service tech showed and explained to me what happened with my car. They needed it for 4hours. I had a training at 9am, Clint gave me a lift to class. That's SUPREME customer service☺.

David Rohde

Super helpful and patient staff, particularly in dealing with the demanding locals. Tire installation and brake and rotor replacement took only a few hours and all is working fine. We've never encountered problems with workmanship at Mavis. WIll be repeat customers!

Scott Smith

As usual, everything at Mavis was top notch with an added positive twist... I had all the tires replaced and an alignment done too. Given the wear on my old tires there was some question about the shocks on the car being bad. Rather than replacing them straight away, they called the dealership and found out they were still under warranty and told me that I should go to the dealer for those. That sort of integrity is why I have been going there for years and why I will keep going there.

Chuck Norris

Rude staff. False advertising. Incompetent owner.

Jeffrey DeMarey

Helpful and priced fair.

john nguyen

Fast service oil change

David Carmona

They were wonderful relatively speaking plugged a tire and off to work fast

Tamisha Armstrong

Great experience! Wonderful group of employees!!

Paulton Byfield

Great place for your car services. They'll beat any prices

Trex Maximus

Second time here. These guys are five stars. Can’t beat their price and customer service.

Nathan Peck

Way understaffed for how many bays they have. Never less than an hour wait time just to get in. Staff is rude.

Will Schwarz

Poor customer service. Took over 2 hours to get a new battery when they said they could do it right away on the phone.

Cheryl Shockley

Treated my family well, good service, best price I've found in Cola.... I will go next for car tires

Ken S

Longtime loyal customer until today. I called and ordered tires 8/27/18 and made an appointment for 8am 8/30/18. On 8/30/18 I come in and they tell me that the tires they ordered were 16s and my car takes 17 inch tires so they proceed to …

Kim Specht

Great staff! Friendly and knowledgeable.

Joey Bouknight

Andrew and the staff took great care in serving me! They patched a tire that I was told (by a different dealer) needed to be replaced. Absolute pros.

Melinda Holmes

Friendly service, great prices, had my tire in stock, same day service with less wait time as expected.

Howard Pacell

Love this place bring ur car in and u will see why..

Rcvalen Cunningham

Courteous, respect, good price definitely will be back

TONY TMI

Always provide good service and solve problem. A+++++

Nick Storm

Takes them all day to to any work on your car! I always drop it off first thing in the morning & they always keep it overnight!! First time was for a broken strut. Second time was for a car inspection. I mean come on.

Debbie OBrien

They will make sure you are satisfied with price and won't force you to buy what you don't want.

Peter Restivo

Let me say that I have done business with Mavis for over 15 years, including my 3 kids and wife I have 5 cars. In the past I have dealt with Danny and Bobby who always treated me great but his manager they have now Kurt is a complete crook, D Bag, unscrupulous, conniving , low life and arrogant person. He treat his employees HORRIBLE and the customers worse. He will do unnecessary work just to make his numbers, How this man sleeps at night is beyond me. Caleb who is the service manager and Nigel are two gentlemen who I have complete trust in. I will bring my car there on Sundays because that little TROLL KURT don't work Sundays Mavis Tire 2107 Jericho Turnpike Garden City Park Go there on Sundays when IDIOT KURT is not there and you will treated fairly, go when KURT is there and its at your own risk

Melanie F. Graham

I just left Frank’s and they were wonderful. Best experience I’ve ever had dealing with a tire or mechanic shop.

Zachary Donahue

The service I required was completed satisfactorily. I called from their parking lot from another vehicle to see when the work would be completed. I was told the vehicle was 'on the machine' and would be ready to go in an hour or so. The car was ready to go as stated, but I was disappointed to be lied to directly (not uncommon from this type of business). This was after not completing the service in the allotted/promised timeframe and calling to confirm several hours later around closing time that they would be need to keep the vehicle overnight. I had used this location before when it was STS to have tires, inspections, and routine maintenance done, but after the experience I had my new tires completed by a mobile tire installer which completed the service ahead of schedule and I didn't have to leave my home to have it done. 3 stars only because I'm a patient person and didn't need the vehicle immediately.

Norman Oliver

Good

Lee Murray

Bruce and Brian both helped me get a great tire selection for my F150! Bruce made it happen in spite of the odds. I am anxious to see the Bridgestone Dueler H/L Alenza Plus H rated tires in wet conditions!

Russell Walker

Quick and fast service

Sarel J van der Westhuizen

Had my vehicle ready on time

Osman T

best tire shop.

Karla Garcia

I highly recommend

Oscar Vazquez

Great service at a good price.

Mark Bowers

Second time to Mavis Discount Tire, in Malvern, PA, for tire repair. Fast, friendly, and knowledgeable service. Extremely satisfied. Plan to return for future tire service.

Maria Kuilan

We love the Mavis in Highland Park!! Great customer service and will not take advantage of woman in distress!!

John Phelts

I took my care to Mavis to get a wheel alignment. I took my car to different mechanic for the same service a year ago, but felt no difference in the performance of my car. I took the same car to Mavis a few days ago and a mechanic named Matthew, who worked on my car, gave me a print out to show me what was done and what my wheel alignment looked like before and after the wheel alignment. After driving my car for a couple of days, I notice a huge improvement in my car's steering. Making turns feel much more natural and smooth with much less pulling. I am very happy with the service and will be bringing my car back for other services as well.

Peter Clark

They are the worst. They broke my car window. They didn’t give me a rental I got to pay for the tires still.

dee johnson

This place and the staff went above and beyond to accommodate me quickly. My husband car broke down and less then 2 hrs later he was being towed back to his original location. These people are fantastic! Thank you Mavis discount in lexington,sc for making this process so easy for me.

Darron Anderson

ARE YOU KIDDING ME GOT HERE AT 8 AM THIS MORNING JANUARY 2ND. AND THERE WAS NO ONE HERE THEY GOT HERE AT 8:30 NOT COOL FOR PEOPLE THAT NEED TO BE AT WORK ..

Jiovana Gissell

Horrible experience went for oil change they took one of my rear tires off then tried to tell me my rear shocks are leaking, I told them whe I checked car in that I just got tires and brakes at one of they other locations so no need to check the brakes or tires. They could not explain why they took my tire off. I guess they feel that if females don't know anything and they are completely gullible.

Alex Ashton

You guys need to either pay the front desk lady more or find a new one. Idk how y’all get business when all the customers are sitting on hold for 10 minutes over a 10second question. Customer. Service. Please.

Richard Casselman

They did a great job. Honest repair shop.

Barry Spar

I had a very favorable impression of the staff in the few minutes I spent there. The shop was full with a backlog of work, and the fellow at the desk spent time helping me with directions to a competitor who could help me. That is a sign of integrity.

David DaRos

Fast and painless.

Kristin McGowan

I came in for a tire. I relayed the price quote I'd gotten elsewhere. The guy at the desk agreed to match it, then informed me it would be an additional $50 because I also needed a wheel alignment. I told him I'd been to two other tire places the day before and had also had the car serviced recently at a Toyota dealer and no one else had mentioned an alignment. He stated definitively that I needed one and repeated the cost. So I went to another Mavis (East Meadow). I was hesitant to bring up the alignment issue - I was concerned they too would suddenly decide I needed one - but I wanted to be 100% sure I did not need this work done. They checked: I did not. I called back the first Mavis for an explanation. The guy who answered the phone said I must have misunderstood: It was just a SUGGESTION to CHECK the alignment. (It wasn't.) I asked to speak with the manager. A man identifying himself as the manager got on the phone. First he tried to convince me that I had called the wrong Mavis. It had actually been the Mavis down the road, he informed me. No, I replied; it was this Mavis. Next he said he had no way of knowing with which employee I had spoken since he didn't know when I had been there. So I specified the day and time I had come in. Oddly that did not appear to help him identify the employee. He continued to insist that the employee's authoritative statements that I needed this work done and the price quote for this work had been "just a suggestion." I do not trust this place and will not go there again.

Orlando Thomas

Good discounted tires. Great prices.

Geo Pitt

Fan flippin tastic yordan is love yordan is life

Ryan Dollbaum

Come here if you want your time wasted, money spent, and to be lied to about what you need. I know how to do my own brakes and what bad rotors look like and i closely monitor my maintenence on my car. I came in just looking for brake pads cause i didn’t have time to put them on myself. They put my car up on the lift and then stood around and chatted with each other for 30 minutes while other cars were also lifted with the wheels off. I came in trying to spend $70 and after lying to my face about what was wrong and arguing with me up and down i walked out spending $300 and completely dissatisfied. I was here for 3 hours.

Dharmesh Shah

Nobody beats the price of the tire.

Felicia Robinson

Good service

Shane Kleinpeter

These guys are fast and courteous. Happy to come here when I need tires.

Thu Thao Thi Nguyen

If I could give a 0 star I would. We have been here 3 times with horrible wait time for simple services. I have given them multiple chances because it is near the place I reside, but they have not been able to rectify their actions. We had 2 appointments today (8 am and 11 am). We originally just had 1 at 8 am for an alignment and my fiance did not leave there until 945 am. He was left enough time to leave there to pick me up and and take me to work-I was late. He had to make another appointment because they did not realign my vehicle, instead they only put 1 tire on. So, at 11 am he went there and waited until 130 pm there. No one ever came up to us to let us know what was going on and why it was taking so long. The only reason why we had to get one more tire is to balance out that alignment-otherwise the threads of the tire will be unbalanced. I will never be coming back to Frank's. Another thing I do not like is that Frank's does not try to resolve their issues or at least respond to our reviews.

Arif Hafeez

Haven’t ever had issues here! Sometimes the communication is alittle off but not surprising with the amount of volume they see! Great pricing always willing to work with you and your schedule. Go see Steve!

Starks Review

Came in to patch a tire and decided to wait... It took them 2 hours to even get my car in the garage and it was no where close to being busy. Last time i'm coming here.

Wayne Evans

Do you not expect these people to honor anything from Frank’s no matter how much you paid for it. For a company that bought Frank’s out you would think that they would honor contracts purchased by customers at Frank’s. If that’s the Wait …

Sean Mikelson

Worst oil change experience ever. I’ve been to the Mavis Discount Tire in Malvern on multiple occasions for new tires. Today, May 5th, I stoped in for an oil change on my Jeep Wrangler. In total, I sat in the lobby for 2 hours before being informed my Jeep was finished. When I arrived, I was the only person in the lobby with a few cars being serviced in the service bay. I noticed that my Jeep was removed from the service bay and parked among the other vehicles waiting to be serviced. The Manager, David, did not notice my vehicle was removed and left me sitting for another 30 minutes in the lobby. Instead of assisting me, David helped the other mechanics replace tires due to the influx of customers. While I appreciate his willingness to role up his sleeves, my patience was taken advantage of as I waited for some time before being noticed. There’s some major communication issues between the Service Techs and Managment. This impacts customers and their wait time. There’s a huge focus on tires (selling, plugging, replacing) that seems to outshine a simple oil change. To top things off. I get in my car and notice my steering wheel is covered in oil from the Service Tech. Typically, the steering wheel is cleaned off by the Service Tech given previous experiences here. Disappointed with my experience as I’ve been to this location many times. I would not recommend going here for anything beyond plugging your tire. Try PepBoys up the street.

Jerome Cabahug

Just went there for my tire to get fix. The manager name Kurt was rude. I have 3 cars and I'll take my business somewhere. Stupid man.

ann sharpe

Glad some of the Frank's Tire people still work there. Very friendly & quick service

Deanna Henry

Helpful

Richard T

Great prices and workers

Ira Smith

The service I cme in for was very reasonably priced and they did not try and sell me on other services

ruth c

Great place to go to, always honest to us

matthew scarfo

Fast, curteous, easy

Sherry Imerion

The work was done quickly at a very affordable rate. In fact I anticipated spending a lot more. The service gentleman informed me that I did not need what I thought I needed and saved my husband and I $60+ We are hooked for life. First visit, not the last. I highly recommend these folks . Hats off to Mavis.

Greg Cole

Didn't have an issue in phoenixville but malver gets a big no. Told me for inspection it would cost 900 dollars. Visited two other places who told me same story. They lied to get money. Tried charging 50 dollars for a bulb change and said the bulb alone costs 24.99. Bought the bulb for 10 and did it myself. Also got car inspected for normal price and car is tip top. Money hungry scoundrels. Just lost a loyal customer of years

THELMA BERRY

Great service good prices

Bobby Mack

Very pleasant to work with. They explained everything that was needed and turned around the service quickly

GRADYGUY

I've been here several times before, always for a tire repair (slow leak/nail in tire). They are open Saturdays and Sundays so it's the place to go when my regular garage is closed. They do an excellent and professional tire repair. In other words they remove the tire from the rim and repair it from the inside. Lots of other places want to just plug the tire which is not a good idea. They also balance the tire which is necessary but again ignored by many other shops. The price for this is ridiculously low! If the tire can't be repaired (i.e. sidewall damage) they have a large inventory so they likely have the exact same tire in stock. This is great and avoids mismatched tires or a second visit to the shop. Now for the negatives. They always want to do a general inspection of your car, including shocks and brakes. This is obviously how they make their real money. If you are not a savvy car person, you can be fooled or tricked into getting service you really do not need. For regular maintenance go to a local shop you can trust and have a relationship with, as this company is pushy. Finally the waiting times can be long, even if you make a so called appointment on line.

Austin Brecht

I had a really positive experience! This was for a simple blown tire swap, so I can’t speak to the other services, though I was given a next day early appointment, which was appreciated. The guys at the shop were also pleasant and the work was done quickly. I’d recommend!

Dorothea del Valle

Highly recommend

Batnadiv HaKarmi-Weinberg

Honest and pleasant to work with.

Rick Molinia

Philip was a very honest man and explained everything to me there early. Because of him I will be back

Dani Pinto

I went in on a Sunday and it was so quick and easy... And free oil change for signing up for a rewards card! Great service!

caz rod

Told me my two tires would be in Tuesday afternoon ‘no problem’. They didn’t get there until Friday late afternoon. So I had to take my truck in on Sunday. It took TWO and a HALF HOURS to get TWO tires put on. Then it was over $100 more than I was told. DO NOT GO HERE

Eliot Kusnetz

Add a zero star option. I made a 9:30 appointment for tires and brakes. Took car in at 9:15. I was told to expect a call by 10:00 with tire options. There was only one car ahead of me getting two new tires. No other customers in store or in garage. 2 hours later, bays were busy with other cars and mine was still sitting as I had left it. Mavis does not respect my time or business. Reminds me of Seinfeld's car reservation episode. :(

Sabrina Slaughter

Kyle (floating manager) was a pleasure to work with, a positive experience not common with visits to “the mechanic”. He had nothing but praise the company. I love to hear this as a customer. Companies that take care of their employees will take care of their clients. Prices were great. I’ll definitely return for future services.

Terry Anthony

Very friendly staff and the quality of service is A1

panneer a

Perfect five stars..other service centers like pep boys reported that my tpms is broken but here they reset it properly.

stephie mobley

They are crooks. They lied about my rotors and breaks. The guy made it seem like it was urgent. I got a second opinion from a friend who said that my breaks werent that bad and that i didn't even need rotors. I will never go back there again. Mechanics always try to take advantage of you because you're a female. I do not recommend this location to ANYONE.

ariel chavez

I do not recommend this place .... very poor service

Anthony LoFrisco Jr

Decent reception area worthy of an extra star but that's where the fun ends. Two 3+ hour waits thwere underestimated by about an hour both times I was there. The main office gave me a competitive price that this location didn't know about and didn't honor. At least one of the new wheels and tires were out of balance requiring a repeat visit. That's 6-7 hours total to get a set of wheels and tires installed properly. Needless to say, I won't be back.

Elizabeth Turner

Drew is awesome

corky corbin

Fast, solid service on a Saturday. No upselling or BS. I'll never go to a Walmart tire center again.

Perry Perret

Great working with Jaysea! Great price & service on a set of tires along with oil change.

Shylow Rae

Most honest place I've been in a good while couldn't ask for better service

laverne evans

Great Service Adam and All!!!!!

Rajeev S

Extremely disappointed with my first experience at Mavis Tires @ Riverside. Setup an appointment a week ago and was advised that my choice of tires were available for my Honda Accord. Rechecked tire availability for my car make/model on Saturday and made an appointment the following morning.Drove over 30 miles on Sunday morning for a 900am appointment. After waiting in line, was advised that the wrong size tires were ordered and was advised to come the following day to drop the car of at 10 am or choose tires that were not of my choice. I dropped the car at 10.30am and was advised that the car would be ready in 2 hours time. Checked in noon and was informed that my car had not been started on and it would be completed soon. Checked in at 400pm and was advised that my car would be coming out. When I arrived at 5:20 pm , I saw that my car was left in the same place I parked, unlocked . When I asked the staff why nothing had been done, was given an answer that there too many cases due to last weeks snow and that my car could be done in a few minutes( tire replacements and balancing). As they were about to close in 20 , said No thank you and and walked away disgusted. I believe that these guys either don't have an efficient queuing system or essentially work on preferred/select customer base and probably felt that I did not merit quality service . I will give my business to a team thats been capably handling my tire/wheel work in the past and will strongly advise my colleagues who suggested Mavis, that service was not just bad, but non existent. If i could give 0 stars for this business, i would.

Jason Griggs

The mechanics are fast, and the waiting room is comfy. There is free coffee and other drinks. I purchased tires here twice, and they were incorrectly installed both times. On both occasions the Upton employees treated me rudely when I asked for them to fix the problem. On the second occasion, they tried to charge me for the repair. When the manager finally backed down, he lied to me in an attempt to save face. I won't be back!

Molly Haines

Took 6 hours to patch tire

Kirstin Butler

I went there had breaks and rotors done, kept bringing it back and calling saying it was still grinding and squealing. They kept telling me that was normal they took a look at it, said everything is fine. I kept calling over a few months saying the same thing and they assured that it was fine and it could take a long time for the squealing and ginding noises to go away. It never went away and after a year I had to have the rotors and breaks repaired. The service station said there is no way that they were done the previous year. Called to complain and they said that they were sorry for the inconvenience. Now I am hearing of others that had similar issues with breaks done there such as catching fire or needing new ones shortly after. Great for tires, but go elsewhere for break service.

Beth James

Great service and very accomadating!

James Schellens

The work is done properly, but if you drop off your car, NEVER expect them to call you to tell you when it is ready for pickup. On 3 separate occasions i have dropped my car off for work and asked them to call when it is ready. Each time i have to call back, at which point they tell me it has been ready for a while... Nothing negative to say about the actual work they do, which is good, just the communication

WILLIS HAYES

Great prices and excellent service!

Benjamin Blue Hume

I come here for tires because the people here are friendly, professional and always do a great job at a fair price.

Maggie Bloodworth

I wish I could give them zero stars to leave a review. The worst customer service I have ever dealt with. The were very rude and I would not suggest anyone going to them.

M D Jenkins

Good Honest Service.

Criss J

Mechanics were dishonest about the services I needed and quoted me over 600 dollars. Took my vehicle elsewhere and was told nothing was wrong AT ALL! Beware this is not a honest run business!!

John Baxter

I received excellent, friendly, and immediate service. The shop quickly replace a ruined tire with a new one of similar design and higher quality. The service writer shared similar experiences others had had with tire mishaps. Was friendly and respectful throughout my visit.

Isaias Gomez

Convenient close to home.

Yury Pronin

Got new tires, free rotation for the last 3 years

Jessica Carlino

Quick and fast for my inspection sticker. Even drove my car up to me and had my receipt on the seat!!

Jason Hoek

Quick and courteous. Did a great job on my brand new truck. Thanks guys

lester smith

After getting turned away from Costco because they would not sell me four new tires, Mavis too care of me. Their extended hours with in store inventory, easily seperate them from the competition.

Ibrahima Marone

I couldn't get my issue resolved

Walter Martinez

This place is garbage, stay away from them. I called Saturday and spoke to someone at the call center for tires to be changed on Monday. I get there Monday and I'm told the tires aren't there and they are scheduled to arrive Tuesday instead. The idiot behind the counter then calls to see if he can get in contact with the person that helped me out from the call center. No response. He then proceeds to tell me that they did place the order for the tires to arrive that Monday but that the shuttle is late. He also tells me that even if the tires arrive later on, he wouldn't be able to change them because they are "understaffed." A huge inconvenience, look elsewhere to change your tires

Hannah Smith

A great experience. The guys went out of their way to help me. I will take my business there from now on.

Kyle Harvey

Very good all around

Desiree Martin Bernardo

DO NOT BRING YOUR VEHICLE HERE. We were told to make an appointment for $10 off our total. Our appointment was at 10:30, we showed up at 10:25. We were told when we made our appointment they had the tires. We were told when we got here that two tires had to be driven over from Brandon, but it was no problem. It is now almost noon, and an employee came to ask us where we live because they were going to have to take us home. When we asked why he proceded to tell us that somebody would have to drive to Brandon to pick up the tires. We we were told an hour and a half ago that the tires were on their way. I would give this place no stars if it were possible.

JR C

Joe F was very helpful in addressing my Replacement tire needs, I am great full to the entire friendly staff at Mavis Discount Tire, Great price and exceptional service they're provideing ! JRC - Riverside, CT

Brady Goolsby

Took great care of my 17 charger rt and my new tire are balanced perfectly thanks guys

Jennifer Glen

Always helpful, and regardless of how busy they are they do the best they can to help you both time wise and help you budget things out. The manager was very understanding and patient for what I needed, truly appreciate the hard work these guys do, keep up the great work.

Pawel Laski

Terrable service

S. Martinez

Not from the area but needed a tire rotation an alignment so chose closes to my hotel lucky for me it was the right choice! The staff were friendly and helpful, establishment was clean and well maintained. Thanks to Reggie’s honesty I saved some money not needing a rotation. All around great experience.

Megan Williamson

I can not say enough great things about Upton Tire Pro in Flowood. Morgan and his staff go above and beyond to provide exceptional customer service. My family and I only use Upton Tire Pro and Morgan when it comes to our car maintenance. Thanks for all you do!

Frank Baratta

Always nice, always professional, they tell it like it is, thanks guys.

Dan Miller

Been going here for tires for years with no complaints until I had them replace my brakes/shocks/struts. A few months after the work was completed I had my NY State Inspection done at their Port Chester location, the mechanic told me I had a bad rear strut, I informed him that I had just had them replaced at the Mavis in Greenwich and I assumed the work would be covered under their warranty. He told me they didn't have any in-stock so he wouldn't be able to replace it. The next week I took the car into the Greenwich location and told them what I had been told by the Port Chester location, that I had a defective strut, the mechanic in Greenwich informed me the strut was fine. I was hesitant, but having never had an issue with Mavis in the past I took his word for it. Several months later I noticed that the tire connected to the allegedly-defunct strut began to wear unevenly. I took the car to a different shop and they informed me both rear struts were bad. I trust Mavis with my tires but it seems they installed defective struts and lied to avoid replacing them under warranty. I paid a different shop to replace them and will not be returning to Mavis.

Melvin Karlsen

Great service

Josh Martin

You could literally bring your car to a drunk bum on the side of the road and get better service. They don't honor their work and only want to give the bare minimum to get your dollar and you out the door.

Mack Pope

Good Helpful

Dale Burrough

Clint is a nice person. While I worked there he ran a good clean store. I can't say how this store is run after Mavis Tire took over. 1 problem is Jason Medina Regional manager he is greedy all stores charge out rageious prices for there services. Up to 2 to 3 times what a person would pay else where.

Michelle Smith

I stipped by the store because I had a flat tire at the mall and flowood police came by and put my donut spare on my car for me. When I arrived at tire engineers I said i needed my tire patched or pulled. They did it for me without charging me!!!! Thanks Gentlemen and I pray that GOD will Bless you with a very successful business...

Elliel Barros

Too long time waiting to do the job.

Greg Kaler

Will never go there again. Needed one tire for my motor home. Tried to tell me I needed all six. Also lied to me about the age of my tires.

Nathan Flippen

I guess customer service just isn't what it used to be

Phil S

My family has been using Mavis Discount Tire for years, however I was extremely disgusted with my recent experience. I purchased four new tires for my pickup truck. Upon completion of the installation, I paid almost $1,000 for the four tires, balance of four tires, and a $79 wheel alignment. After I paid in full for everything, I asked for the spec sheet of the wheel alignment. The guy goes in the back, comes back and says, "We forgot to do the wheel alignment". They surely didn't forget to charge me for a wheel alignment! If I didn't ask for the spec sheet, they were going to let me leave after paying for a wheel alignment and not getting one, and my brand new $1000 tires would get worn unevenly. It makes me wonder how often they charge for a wheel alignment and "forget" to do it. I then waited for them to complete the alignment. Secondly, the tires that were previously on my truck I had asked them to save so that I can reuse them in the spring. Once I got home, I realized my spring/summer set of tires were completely butchered while Mavis dismounted them. (See uploaded picture) Now they are completely unusable. How can a tire shop not know how to dismount a tire without damaging it? Lastly, about two days after Mavis installed my tires, I took my truck on the highway. The weights on my rim (from Mavis balancing the wheels) went FLYING off the wheels when I got my truck up to about 60mph! Luckily they didn't hit anybody or any other cars. I took my truck back to Mavis right away and spent another two hours in their waiting room. They replace the "clip on" wheel weights with "glue on" wheel weights. I drove on the highway two days later, and some of the "glue on" weights fell off too! Now my steering wheel shakes every time I go on the highway because my wheels are not balanced. Now I know better, I will bring my truck to a mechanic that knows what they are doing. I will bring my truck elsewhere to have them properly balance my wheels and to replace tires in the future. I will never return to Mavis Discount Tire and I surely will never let them touch any of my vehicles in the future.

Vasili Pseftelis

The worse place to get service they suck

Irene Barnes

Everyone was very helpful. Information about the work to be done was given and the price for completions. O.BARNES

David Crimmins

Good prices

Alysha DeShaé Terry

Wonderful service and great people at this location.

Alexander Tsoi

They won't bother telling you your car is ready. I learned that hard way after sitting in the waiting area for more than 2 hours. Have no idea how much of this time was a waste.

Joseph Knowlton

I've been going to Mavis for years, and have always found their service and, equally important, their courtesy and professionalism to be well above average. They are courteous, and do what they say they are going to do. They work fast - I've never had to wait more than an hour. Thumbs up all the way around !

Robert Hatch

Nick H. is an excellent mechanic.

Dominic Eames

I took my M5 here to get coilovers installed. After keeping my car for the entire day they called me and admitted they didn’t have the experience to install coilovers. While this was very frustrating because I took the day off Walter was gracious enough to offer a complimentary alignment once I had the coilovers installed elsewhere. I took him up on the offer and brought my car back a few weeks later. They were unable to adjust the camber due to the drop but adjusted the toe. A few hours after getting home (i live 2 minutes from there) I noticed deep scratches 6-12” long on every fender above each tire that we’re the result of these guys attempting to align the car. I knew when I was observing from afar that they “tech” was being very rough but now I have to have all 4 panels completely repainted which is costing more than the coilovers plus install. Not sure what to say but on a brand new car I beyond upset.

Lizbeth Blue

Today it was very rainy. In my travels, I ran over something that split my rear tire. I was on I-95 North and a man pointed to the tire, and I got off as soon as possible. I stopped at two gas stations but none fixes tires. One station manager told me to go to Mavis Discount Tires, 1118 Putman Ave, Riverside, Ct...it was fairly close to the gas station. Mavis agreed to put on my spare tire. Even though they were super busy, they fit my tire change into their work schedule. The manager Christopher Synder refused to charge me. They all said it was a minor fix. I will send all my friends and relatives to that store. I can't believe they did me such a good deed. Yes, I got home with no trouble.

Naomi Person

Staff is very nice and accommodating. Service is always top notch.

Leesa Oughton

Service was excellent and the prices advertised were correctly quoted.

Laurie Paulson

Great service and prices.

Ian Stephen

Excellent customer service and quite quick

Brandy Hotard

Manager was great to work with on price matching, scheduling and answering questions. Gets you in and out and on your way. Will continue to give them my business!!

Maher Nachawati

The technicians here are the best. Whatever your issue, they do whatever they can to help you get back in the road. Walter, particularly is helpful. Highly recommend.

Justin Sears

Very pleased with service. Came recommend from local car enthusiasts group and I see why. Alignment is spot on the first time. I feel comfortable brining anything to them. Service was fast also despite multiple customers.

Syed M Haque RONNY

Very nice and honest people. They Dont recomend unnecessary repairs. Even saved me money from changing sensors in the tires. They worked little extra and saved me money by just changing the clogged vulbes insted of changing the hole sensors. It cost me less than the price for 1 sesore. Every other places told me the other way. I Highly recomend them.

Frank Puryear

Always get great service here!

Juliette Menga

I went for a replacement of my rear left tire valve. They removed the rear right tpms instead and when trying to replace the new valve, broke the TPMS. The 4 TPMS were working fine, because I read them often with my own OBDII reader. Now I have two problems, and I will need to pay for their mistake. They didn't acknowledge their mistake, but claim that I always needed a new whole TPMS+valve

Cecilia Madden

Quick, accurate work! Everyone there is great to work with. Highly recommend!

Chris Wright

Its a tire place with some service options. The wait was a bit much but not suprised. They have a good waiting area with a room for kiddos. Everyone there was courteus, proffesional. Prices are very competive and hard to beat anywhere else. I havr no reson not to go there. I have been to this location for service 3 times now and had a good experience every time.

scott mccarthy

I am so happy that I found Mavis. They have an excellent selection of tires at great prices. I called their 800# who submitted a request on my behalf to the Greenwich location and 3 hours later they were putting new tires on my car. They are less expensive than Towne Fair Tire or any other tire dealer! Great service and great people and that is where I will be doing all of my tire business in the future.

Duh

I did not have a great experience and prices were incorrectly quoted. Customer service was terrible. I will not be using them again nor do I recommend them to others.

Derrick Parish

Professional care from the beginning to the end. Due diligence was done on our older vehicle to figure out the exact cause of our problems.

Mike Oommen

Gotta love free air

Lindsay Melancon

Great service all around! Jaysea was very personable and helpful!

Joni Moore

I stopped by here on Wednesday, April 13, 2016 to get a tire checked. I waited for over 15 minutes in the lobby for someone to help me. They never even acknowledged I was there. I walked out. Went to River Bend Tire the next day. Service immediately !!!!!!!!

DrAxel SL

They took 4 hours just to scan my car... and they messed up my parking break and had to go back for another 4 hours the day after... dont recommend.. might as well go to Walmart

KINSHASHA BHARATH

I went there for a leaking tire. Waited over 2 hours they had my car up on the ramp and they were looking in my hood. When I asked why they had my car in the air the clerk said to patch my tire. What????? Anyhow if there was another tire shop in the neighborhood I would have gone there. I think it's ridiculous to have my car on the ramp and check my engine to fix a spare tire. Just my opinion. Praying to God that I never get a flat in that neighborhood again.

Deborah Thompson

Great..

Benjamin Herd

Very accommodating and professional. They got me in same-day for an emergency tire change. No annoying up-sell, decent price, honest/helpful recommendations. Very happy with the service.

Christine Bruno

Beware! Somehow, after being checked out at the Phoenixville location and being told everything was fine, the Malvern location mysteriously comes up with almost $1,000 worth of work that has to be done immediately to pass inspection. Suspicious, car was taken to another mechanic and surprise! Nothing is wrong with the car! Pissed off and disgusted. Please tell your friends and family to steer clear!

Deborah Proulx

Good prices and good service.

Sam Lee

This place is okay, nothing special, but end up coming again. Perhaps there isn't enough competition around here? Edit: it went okay to bad... Will not return.

Ariel Espinal

They sold me their warranty for the tires, only 2 wait 3 days for a new tire and I had to pay $34 for the tire plus $31 dollars for balancing. Outrageous. Do not recommend this place

Palak Patel

Good Customer service.

Jose Ortiz

The staff treated me well and explained everything to me. Also let me know about any coupons available to mw to help me save money on the necessary services to my car. Made recommendations without being pushy about anything. I highly recommend this location on Main Street Lexington SC

Justin Johnson

I have never had a bad exepince with STS in Malvern. There customer service is bar none and prices are resonable for the area. I drop my car off frequently and come back to pick it up with no issues.

Mae Flowers

I picked this location because they had the best prices on Goodyear tires in this area. Buddy was amazing! The guys there are very honest, service was great, and I will definitely be back!

Joseph Sanjose

Ok

Mike Behman

Call ahead to avoid going during busy times. The staff is friendly. Prices are fair. Good for tires and oil changes

michael mullahey

Came to Mavis for a diagnostic on why my front right tire which was wearing excessively on the outside. Was told the alignment was good but the reason for the tire wear was a bad control arm and linkage. The manager was very accommodative on pricing and even agreed to my request of only OEM parts. While there I told manager that I wasn't happy with a high pitched squeak coming from the front brakes which Mavis did about a year ago. At no cost the manager said he would replace the rotors and pads. Thank you for a great experience

Kevin Dowd

I would have given this place a zero. But they did manage to get a single tire installed. I pull in and have flat. Tires have 21k on them and told tire needed to be replaced. I am in rush so they give me option of 1 tire and tell me within 30 mins. A less expensive tire would take an hour to get to store. In rush so take tire that is $60 more ($248 total). At 9:20 4 bays empty. It took them an hour and 55 mins to install a single tire. I complained that I was told 30 mins...if I knew real time I would have went somewhere else....or waited the hr for cheaper tire. Answer...we can't control installation time. Are you kidding me. How about the truth!!! That you can control!!! STAY CLEAR OF THIS PLACE!!!!

Frank Rivera

Excellent service, with good prices. I only had a nail in my tire, but price was right and attendant at the desk was very helpful.

Anmol Kumar

Free air and restrooms!

Dr. Dennis Mariano

Bill the manager us the best. He truly cares about the customers and goes above and beyond the call of duty. He makes Mavis stand out above the rest.

Fabia Flores

Horrible experience. RIP offs

Nicholas Trapani

If I could have given zero stars I would have. I would never refer anyone to Mavis Tire New Hyde Park Jericho Turnpike. I had four tires replaced in March 2017 paid for alignment and was told everything was checked. In July 2017 front tires were worn to the chords. I brought it back and was told it would cost over another $680 dollars for two more tires wheel alignment and now struts. When I told Kurt I was not happy with paying for another alignment and tires, he starts yelling at me. VERY UNPROFESSIONAL. He ended up charging me for two new tires, labor and wheel balance again even though I paid extra for extended warranty the first time. HORRIBLE MANAGER. I will never go there again.

Goober Proxy

EXTREMELY DISHONEST BUSINESS PRACTICE AND BAD CUSTOMER SERVICE!!! The manager forced me into buying something my car didn’t need. The work was also not done right. I brought my car into this Mavis shop to change my front brake pads on 10/13/15. The manager checked my car and insisted all four brake pads and all four brake rotors are terribly bad and not safe. My rear brake pads and brake rotors were changed brand new a year ago at another Mavis Discount Tire shop (ironically) located at 275 Franklin Ave, Franklin Square, NY 11010 and only had a couple of thousand miles on them (Mavis has all the records in their system). It is normally agreed by auto repair industry that brake pads shall last 30k-50k miles and rotors shall last three times longer than the brake pads. There is no way that the rotors and brakes can be “completely worn out” after several thousand miles. The front rotors looked good as well. I doubted the rotors and rear brakes were bad as he said. But he insisted and forced me into buying them. He didn’t even give me any option to choose from. I was not wise enough at the shop and said ok. I had another mechanic look at my car and he said it is completely not possible that the brakes and rotors were worn out after thousands of miles. I called to ask my parts back for an inspection on the same day but they were closed. I called again next morning (10/14/15)， but they said they already threw everything out. In addition, this shop over charged me for the rotors compared to the last Mavis shop at 275 Franklin Ave, Franklin Square, NY 11010. My final bill was $347.57. What I needed was only the front brake pads that were worth $59.99. It is almost certain that the other parts he forced to sell to me were completely unnecessary. Moreover, my rear brakes had no problem at all before. However, after they changed new rotors, I can often hear slight metallic grating noise from my rear brake. I brought the car back but the manager insisted there was no problem.

Alex V

Great service always fast and helpful

Moses Colon

Terrible serivce for the price and wait time.. had my calipers and break pads replaced for "premium quality" breakpads. For 2 weeks my pads were squeeking. Will not recommend. Also went to inspect my tire cause if a slow leake was told everything was fine, half an hour later my tire was low. Either the employees need to be trained or they just dont care to provide quality service for the price thats being charged. Also was turned away the second time i returned due to lack of professionalism. Management really needs to reevaluate their employees. Gave one star cause there was no other option. Take a look at the pic how busy can you be to inspect a low tire

David Mills

We have been coming here for years. We are always treated great and everything is discussed before any work is done. I'm retired military and they always recognize that, and discount for veterans. Always quality workmanship even after the service.

John Petrillo

I had a great experience. The store manager is a bit curt, but is also quick with a joke and treated me very fairly. My car was making a loud squealing noise from the wheels, and since the dealer shop was full I stopped in here. My car was taken in immediately, and they found the problem--a bent dust guard, which they fixed. I also had a slow leak in a tire from a small nail, which they fixed promptly. I was only charged for the tire, as the bent guard was fixed in no time they didn't charge for it. I was in and out of there in 20 minutes, and I would definitely go back. Thanks guys!

O Sonho Continua USA

Great and realible

Natarajan Sankaraiya

Very unprofessional service did not even check tire pressure before delivering after tire replace It was 20 psi while it should be 32psi also lot of hidden cost

Natty Nat

Great place, wait time was quick

Matt Lewis

Came to buy three tires; took 40 minutes to be told they are not currently available; but will be at the store the next day. When I came to pickup my tires, I was shocked to find an additional fee ontop of the cost of the tire. There was a $20 per tire fee added for 'stocking'. I could have paid $20 to have the tires shipped to my repair shop, or pay $20 to pick them up myself. This cost was not explained to me when I ordered the tires, and I even confirmed the cost of each tire before I left at $94/tire. Made me realize the name is exactly what this place is. Discount Tires because there are dozens of other fees that are added on to make the total cost the same as other big box retailers. Will not use again because of unethical fees and inability to explain the fee. I had several phone calls with customer support and was told the fee is for overhead and to get the tires into the store. No other store I have been to have added an overhead fee, that should be included in the cost of the tire. I effectively paid $60 to pick up tires from a tire distributor. If this is the way businesses are going, soon there is going to be a $10/bag fee at the grocery store.

Charleigh Simpson

They were so amazing! I needed two new tires and I could afford one so they lended me a spare to use until I got paid. I was sad Franks was gone but I think they have proven that they are just as friendly and helpful (if not more so in my …

Bernard Greenberg

Every was just right. The time waiting, the price and the service. Definitely I’ll return when due for another service.

Nora Petchkofski

We got a flat on the turnpike and took it to Mavis for repair. We were in a hurry, as we were on our way to our daughter's sporting event. Buddy got us in and out as quickly he could, explaining everything as he went. We really appreciate the great customer service!

Jonathan Burrows

I have been a customer of Frank's for several years, and have bought at least four sets of tires from them. After my experience yesterday and today, I will be using a different tire retailer in the future. First, my existing tires were less …

TJ Jones

Good service

Dusty Brody

Took 4 hours to put on 4 tires but I got a great deal!

Emmet Donnelly

Friendly staff and good service.

Dipen Patel

I had a leak in one of my tires so I called Mavis of edison to see if I can come around 7:30 pm on a Thursday to get it fixed. The guy on the phone said no problem and come by. I actually got there 15 minutes early and the man working there turned me away saying there is nothing he can do because he was too "busy". Why make me go to a location if they can't fulfill their promise. Very poor service and completely dissatisfied.

Sunnil Bartlett

Excellent service, they were able to align my lowered vehicle(h&r springs). The technicians seem very nice and knowledgeable and I will be going back for future services.

AJ Rod

Free tire air machine. Good Customer service.

Bill Flick

Great staff

Mark K.

Honest associates with years of experience. Liam is THE reason we'll be back for brakes, tires, shocks, wheel problems. Can make appointments which is nice.

Joy Ryan

Very bad experience with mavis, Jericho tpke, new hyde park. They cheated me today. I went to take inspection of my car. He took from me 37$ just to give me estimate. He didn't tell me first of all , he would charge me for the estimate for inspection. It is a cheat. Please do not go to this workshop. They would cheat you. I will never go again to mavis. Be straight forward. Very very poor customer service, very poor business ethics. Simply cheating business.

toby bose

Always helpful. Great customer service. Reasonable pricing.

Saahas p

they are honest

A S

This place does the bait n switch: gives you one price over the phone and then charges a much higher price when you bring your car in. Will never go here again.

t mon

This place is shady. Don't bother. Go somewhere else. Sketch AF.

Jason Robinson

Really slow, watched guy take 10min to put 1 tire on, real sad mechanics

John Sharpe

Very nice and courteous people.They take care of your auto needs promptly

Dan English

The one star is for the technical experience at Mavis. Took my car here after hitting a pothole that popped a tire and bent two of my rims. Replaced all four tires, paid for balance, alignment, and for them to straighten the two bent rims. After the service, car still was still shaking at 55+. Took it back. Mario in the shop was extremely dismissive, telling me that the car wasn't shaking, that he drove it himself and it wasn't shaking (not surprising when he only took it on a side street), and that the machine doesn't show it shaking and "All I know is what the machine tells me." Had to take it to another far more professional wheel place with newer equipment. Both rims were still bent and the other wheel shop said it was one of the worst balances they have ever seen on a car. I will say that both Sean and Cesar who work at the front desk were helpful. After complaining to Mavis HQ, Cesar had me come back in and I was refunded the cost I spent at the second wheel shop to fix what Mavis should have fixed. However, them making it right unfortunately won't get me the hours back I spent at this shop and the other one trying to get it fixed and this shop's old equipment/unknowledgeable techs. Go somewhere else.

Brad Dulin

Best prices around and quick service! I blew a tire in the morning, called and they said they'd be in that evening to repair the next day. Dropped it off at 9:30am and got a call at 4pm it was done! Friendly service, great low prices and included future rotations. Will continue to be back!

Muhammad Kazim

I would give zero star if possible. Absolutely the worst customer service. The front desk middle age guy is disrespectful. I have seen several similar reviews. Don't understand why Mavis corporate doesn't do anything about this. Stay away from this place.

B R Kalakheti

I took my car inspection, and it's few years old Lexus sports. They failed my saying I have to do many things one example was air filter change. I ask to see the filter and it was not bad at all. I asked the guy and he got mad saying why don't I do everything myself since I am questioning mechanics. I was about to leave, and the car had engine lights on, which it didn't have before. I asked him and he did something that took care of it. The worst was I started driving and my car started blinking some lights with some noise I was so afraid to get home. I immediately make an appointment to the Lexus dealer for tomorrow and not driving till then. THIS PLACE 'MAVIS DISCOUNT TIRE' IN 537 LANCASTER AVE, MALVERN, PA IS WORST. They will rip you off. DO NOT take your car.

Kaitlyn Stigliano

If I could give NO STARS! I would! I tried to get an alignment the alignment rack was free no one was using it workers walking around and I got denied for an alignment

Paul Klem

Always work with customer.

Diana Julceus

I went to STS on Ethel Road in Piscataway and I told them every time I break that a hear a squeaking noise. I know my car and I knew it had to do with my breaks but they told me no. They stated my transmission was going bad. I said no way I have a 2013 Nissan . So they referred me to a place in East Brunswick. It was a transmission place they looked at my car and said it was indeed my brakes. STS staff have no clue what they are doing or what they are saying how did a break noise become a transmission going bad. I thank god it was truly only my breaks and I will never go to them again.

Susan Day

Great service!! Very helpful staff!

Tori Bryce

Came here to get my ABS fixed. They did fix my ABS problem, but my side mirror was pointed skyward which is odd since I never move my mirrors. The next day I came outside to find that the seals around the mirror had somehow been damaged and water had gotten inside my mirror and fogged it up. I had never had that problem before. When I brought it back to complain, Mark came out and told me that it was an old car and 'these things happen'. He assured me in the most condescending tones that it was not their fault. I have never been talked to like that in my life. I will never come here again. The prices were also ridiculous.

Jon Zimmerman

I went elsewhere

Art Eckhardt

Great customer service. Friendly, knowledgeable, and honest!

Valery Cruz

Brought my car here for a second time- this time for a new inspection sticker (first time for an oil change). Dan and Steve were both extremely friendly and professional. Very minimal wait and my car was done sooner than I expected. I would recommend to a friend.

PETER CLARK

They broke my van window and took 5 days to fix it. They did not get me a rental and I missed my Thanksgiving vacation. I received no compensation and still paid my bill.

Diana Rizzuti

The best..true professionals!! I couldn't be happier with their service..thank you to the managers ..Walter and Chris

Tony Javens

Exceptional service and honest people. Arrived at the tail end of the day and they still served me! I came in ready to spend money to get 4 new tires and breaks. Instead found out I only needed rear breaks. Furthermore they rotated my tires and checked my sensors. If there was an option to give 100 stars that what they would get! You have needs? Go to Tire Engineers a

James Butler Sr.

Great place place

Nicholas Harrison

People are helpful and prices are fair. Call them directly to schedule an appointment, sometimes the scheduling service overbooks then and you end up waiting anyway. Turns into a bit of zoo during early winter so get there before they open to have a shorter line.

Sam SmithF

Came to try and get my brakes done,called first guy said come on dwn,i came and sat for almost two hrs with my kids,and my brakes weren't even checked,Front desk was ok...every body else seems to have a problem when i inquired bout my car....hmmmm....first and last time here

Heather Guidry

Amazing service from beginning to end. I will never take my vehicle anywhere else.

Michael Scarborough

Very helpful staff and knowledgeable. Would definitely recommend business.

Lindsay P

Super nice , helpful people .

Juan Dinardi

Great crew

Lee Watt

Adam was helpful and fair. Clint took extra time suggesting a newer model car. I’m a regular customer and have positive experiences.

Akshar Gupta

I had an awful experience at this Mavis location this year and vowed to never return. Today I found out even more information that encouraged me to write this review. I visited this location in March of 2017 to have my snow tires dismounted and my all-season stock tires put back on. I also paid for an alignment, and dropped my car off for an entire day. When I picked up the car, the alignment was noticeably off. I spoke to a manager who then said that their only alignment technician was out sick, but I was still charged for the alignment. I went back a second time the following week and they claimed the alignment was done, but never gave me a spec sheet. I felt the alignment was still off and had it done by a dealership. I had contacted my credit card company and stopped payment on the Mavis alignment charge, promising myself I would not return. Additionally, Mavis did not return my second set of lug nuts. When I called to ask about them the manager blatantly told me they lost them. He was unapologetic and nonchalant. Today I went to Town Fair Tire to have my winter wheels and tires put back on. Town Fair pointed out that two of my lug nuts were overtightened and stripped from their studs. Now I have two broken studs on two wheels and I need to visit a mechanic to pay nearly $200 for them to be replaced. Avoid this Mavis location at all costs. They are rude, unprofessional, and will mess up your tires and wheels. Completely unacceptable!

steve metalios

Please read this entire review! I went to this Mavis on 7/7/19 for break pad changes because it was the only place I could find a 9:30 AM appt on a Sunday. I live in Riverside and made the mistake of telling Mavis I would leave the car, but that I needed it for a trip to Md that night at 5. After going back several times throughout the day, they finally got it on the lift at about 3:00pm. I was told in addition to the break pads that my back driver's back break caliper needed to be replaced? I resisted, (I didn't believe mechanic) but finally agreed to change it. (I'm still not convinced I even needed to change the caliper) I was told I would be called when it was ready before 5pm and was never called. I got back to shop at 455 in a panic and the car was still on lift. At about 5:20 pm they finished. (2 people remained - shop closed at 5!) I paid $619.00 and drove down to Md with my 15 year old son. About half way down to Md, I felt that my breaks were a little mushy and not working properly. I was livid and I carefully drove the rest of the way to my destination and I couldn't believe my breaks weren't working properly. What I didn't know is that the caliper that was replaced had completely fallen off and was hanging by the hose! I spent the next day in Md, inconvenienced and getting the caliper fixed. The bill was $380 for the additional service. I was told that had the caliper piston popped off, I would have lost breaks completely and that I was EXTREMELY lucky that a tragedy was avoided! Crazy! After bringing this up with Mavis when I got back home a few days later and a lot of going back and forth, I was finally offered on 8/23/19, ONLY the $380.00 to pay for the extra work done in Md and a voucher for future work. Clearly I didn't want the voucher for future work! More than the money, my bigger concern is the safety policy of this Mavis operation. NOTHING was discussed as to how they were going to investigate this incident or fix it so that it wouldn't happen again. Obviously use this Mavis location at your own risk. I found the customer service to be terrible on the day of service and the fact that they put my son and me in a life threatening situation and offered to only pay for the extra work was really unbelievable. No consideration for my time and aggravation the next day and also for putting our lives in jeopardy. Their customer service was terrible on the day I was there and clearly they were rushed at end and didn't even tighten the caliper at 520 when finished. The regional manager, John Fowkes, was helpful in the process as far as communication, but always used his boss (never got a name) as the one making the decision on reimbursing me for my Md bill only and nothing else. I'd stay away from this service station. As many of the other reviews indicate, they have a customer service issue, and according to my experience, they have a safety issue, which is even more alarming. Please choose your mechanic wisely. This was really a scary situation and one that was handled completely inappropriately. They NEVER even apologized for their dangerous work! Here are a few of the pictures I took. I'd stay away from this Mavis!

Larry Morgan

Poor customer service.

David

Untrustworthy. They quoted me 45 minutes to complete my car. When I called three hours after dropping it off, they said they were already working on it and I'd better give it another hour. They can't keep their lies straight.

Jeff

Same as others, this location used to be great. Not anymore. Simply wanted some snow tires installed, after this experience will go somewhere else next time. It's a shame because it's a pretty convenient location.

Julio Suarez

Had my rear tires replaced two years ago. Went to back to have front tires replaced . What a mistake that was. I saw the negative reviews but paid no attention to them. Place is understaffed. Not one knows exactly what is going on. They made me come back twice. 2nd time after I paid for two new truck tires and balancing. I went to my truck just to realized I still had my old tires. What a waste of F..ing time these people are. Got a refund and got right out. Do yourself a favor if you value your time avoid this place.

Taras Stefanyshyn

Terrible service wait time is unbelievable, I waited for 5 hours and they told me they dont have parts yet it's on it's way. You are going to waste whole day there waiting. Terrible, NOT recommended at all !!!

Danielle Beard

Best place in town to get your tires. Very good customer service, friendly and knowledgeable about every vehicle. Thank you Tire Engineers for taking care of my family’s needs.

Shawn Orr

Great service!

Danielle DelVecchio

So kind, knowledgeable and honest. Good vibes all around and they saved me a lot of money ♥️

Ed Moore

Just got my front brakes fixed... pulled out of the lot and my check engine light was on on the engine was misfiring... went back... the Mavis response was the check engine light can go on for a number of reasons... yeah, I get that, but how about this reason: because I had work done at Mavis, the effect is a mess in my engine... cause and effect... done with Mavis

Tiffany Nelson

Brian did an excellent job helping me figuring out what all was wrong with my car and what needed to be done! Most definitely will go back to see him for all my car problems. Friendly staff and great customer service. Happy customer!!!

Thomas Beazley

Had a screw stuck in my tire and discovered it at 5:50. They still fixed it even though they were about to close. Great group of stand up guys who take care of their customers

Jimmy Miller

Great service, excellent group of guys. Thank you Brad and Drew. Will definitely recommend you to friends and family.

sebastiano cornelio

Been using Mavis for brakes, struts and tires for almost 38 years and have always been very happy with both price and service. As I’ve gotten older my tastes in vehicles has gotten more and more expensive.....even though this last purchase has broken six figures, I still trust this particular Mavis shop. The interior is very light in color and I was worried it may get dirty or stained. Hey accidents happen. However my worries were for naught as they covered the seat and when all was said and done, my car was clean as ever and they did a phenomenal job, as always, with mounting and balancing all my wheels/tires.

Trey Reynolds

This place doesn't even deserve one star. It is awful. They told me they had the tires in stock. I went down and was willing to wait the hour or so. I sat down and waited about 54 minutes and they called me over and said actually the tires were not in stock. The computer said they were there, but it took them forever to just go look. They said they called every other one of the mavis stores and also they called the warehouse and said nobody had them in stock. I suggested they call Michelin. They promised they would and would call me back. This was five days ago and NOTHING. two days ago I had lunch with a co-worker who told me he ordered tires from the same store. They told him they would call him back and they never did. He told me he went to another local tire store and they beat the mavis' price by 15%, ordered the tires, AND even called him back. Astonishing! So having heard nothing, I called a couple of other stores. Firestone in Stamford beat their price and the tires are being put on today. And this store is not even a Michelin dealer. Mavis really sucks! And of course the worst thing was they made me wait almost an hour at lunchtime for NOTHING! the worst.

Diane M

Great - needed a flat repair and they took me without an appointment. It took just a couple of hours even though they were packed on a rainy Monday. Been going here for years and they're great. And the guy seven smiles sometimes.

Michael Simko

Mavis was good a few years ago. I loved them in the past. Now this branch just wants to rip people off. I think they work on a different commission structure now. I dropped my car off for a tire change. They did work without asking. And they didn’t do work I asked them to do, like change windshield wipers. Then, when my wife went to pick up the car, they asked her if she wanted brake fluid changed. She said yes without checking with me. I sincerely thing when a woman goes in they treat them differently then men. I did not need the brake fluid changed. SECOND GUESS EVERYTHING THESE FOLKS TELL YOU. BUYER BEWARE. AND MAKE SURE THEY DON’T DO WORK WITHOUT AUTHORIZATION LIKE THEY DID FOR ME. !!

Ray Dixon

Professional staff and timely service - used them for several years

John Anello

I always receive great service here. They have put tires on all my vehicles over the years.

Lauren Evans (student)

Very helpful and great hours! I don’t get off until later so it’s very nice to have someone open later!

To Be Honest

First experience with this business ever. The manager was very professional and timely, going above and beyond to fix my flat. My car was quickly evaluated and my old tires were replaced with new ones.. I spent a LOT of money but I'm optimistic this was a good investment... I'd recommend this location to anyone!

Robert Feliciano

Honest business best prices!

Bill Griswold

Spent over $1300 here on new tires and had to wait 9 hours and given 3 different final prices.when I got it back the tire pressure sensor wasn’t working. The gentleman told me to just drive with it and it will reset. It didn’t. Called and was told it would be about 30-40 min wait to fix and to bring it in whenever and give work order no. Went in as they opened and was told it was going to be 6 hours...for a tires pressure sensor check. Wouldn’t do anything about it. Never going back to buy tires here.

Hallie Hodges

Fabulous customer service! Ethan seems to always be so nice and take care of me when I bring my vehicle up here. I have gone here for years and each time the staff has been just so nice. My car tends to have an issue at least once a month and I choose to only bring it here. They get things done in a timely manner, too!

Victor Godoy

It was a good service a few months ago. Now it takes them two hours replacing a set of tires and also they have stolen things from my car.

Amir Perrier

Very unprofessional i had a appointment schedule and when i got there they told me they couldn't do it, they pay me no attention or say come another day. They just act like i didn't standing infront of the desk so i just walked out would never go back there, VERY POOR CUSTOMER SERVICE!!! If they had a zero star thats what they would get...

Paula Dolphin

Good solid work, and fairly priced.

Thaddeus Kochan

Grady was very polite, knowledgeable as always...very honest...I asked him if he/technician could check my brakes...and Grady was actually the person who pulled my car into the bay and put it up on the lift..once the rims were off he made sure the brakes were checked and he said that i did not need them changed yet...I have referred a lot of people to Mavis because of Grady

Rashonda Sanders

The store manager CLINT was very helpful !!! I had a flat on Lakeland and he was more than helpful of assistance by coming to my rescue. He fix my flat in no time, I wouldn’t recommend any other repair than TIRE ENGINEERS !!!

Lorena Sandoval

Came a month ago left my car for 5 hours when I dropped it off they told me it will be ready at 1, came at 2pm and they hadn't even look at the car, guy at the desk tells me it will be another hour that they will put it in the lift, guy comes back and tells me they can't do the change cause I didn't have the key for the rims! Mind you I have a 8am apt. Another guy tell me to get the key and that he will personally will take care of the car when I bring it back. Try #2 had an 8am apt told the guy I was going to wait for the car, it's 10am and my car is still in the lot no one has touched the car at this point. I asked the rude guy in the counter how much longer it was going to take as I have been waiting for 2 hours already, tell me the car is going to be brought it now, come back out 20 mins later tells me I need rotors I'm like no I just want the breaks done he tells me in a very rude tone of if its about the money he can take some extra money off and again I said no I just want the breaks gives me an attitude and starts talking crap as he walks away. 3.15 hours into waiting rude man cames back out and tells me they had to order the breaks cause they didn't have them here, I said to him I have been waiting for 3 hours now and his response oh well walks away and shrugs his shoulders and did a whatever hand gesture! 1. Horrible customer service 2. What's the point of having apts? 3. Overall horrible

Ed Prybylski

The quality of service and customer interaction seems to have seriously declined since Upton was acquired by Tire Engineers....

Lucero de Sol

Good service but expensive

Edward ONEILL

Very easy to deal with, I had my tires replaced, and came back with a complaint and it was taken care of with no hassle what so ever. I would recommend Mavis of Greenwich to anyone. Ed O'

Karen Anderson

friendly fast staff, grateful for the tire prices very efficient

Adam Leader

Very good, fast service on my patch

Walter Williams

Very helpful and honest crew.It's a very warm welcoming environment . They always go.above and beyond for their customers and the prices are by far the best I can find.

Bryan

Took my car in for a routine oil change. The vehicle had about $35k miles on it. While I waited, I had 3 techs (including the manager) come try to upsell me on services that I didn't actually need that would've cost me in excess of $250 extra. I'm no mechanic, but I'm not the idiot they took me for. Will not return and I urge everyone else to look elsewhere as well.

LeAnne Kay

Got new set of tires there and Brad was awesome!!! He worked very hard to find the tires I needed to take care of my problem. Drew also did a great job with my alignment. I am very pleased with the service I received from them!! ~Glenda LeAnne Kay

Ramey Kent

Great service. Fast and friendly!

massimo dotcom

Maybe an ok place to have tires mounted on a “regular” car. I wouldn’t use Mavis for anything too complicated. Case in point. I brought mavis 4 classic car wheels with new tires to mount. Mavis doesn’t carry this special type of tire- I bought it from Coker Tire (a great place to buy tires). These wheels had tubes in them. The tubes were all gone. Holding air. Mavis caked me a few days later asking me to bring more tubes; they said the original ones had “holes”. I don’t this this was true; maybe one had a hole. Maybe. The others were fine. I brought them an extra set of tubes- 4. They went ahead and mounted the tires without any tubes. I suspect because they don’t know how- evidenced by the fact that they put holes in the original tubes (probably with a crowbar or something trying to get the old tires off). The tubes cost $35 each and they never offered to make me whole for my losses. I asked to see the original Tubes and they said they threw them away. Again, maybe an ok place for regular mounts but classic car owners should stay away. I’ll repost this on yelp and all the classic car message boards. Thank you.

Joshua Thomas

Got 2 tires and a front end alignment. Great customer service

Shashank Saxena

Helpful and fast service, truthfully diagnosed and fixed the issue. Thanks Doug and Leo!

Daniel Pedron

This is the first time I have wrote a review about any company, but it’s hard to find great service these days. Very impressed with this store in Flowood. Go see them!

Michael Dinneen

My go-to tire place. Always a wait but what can you do. It's a busy spot.

Shandrika Sutton

I had a horrible experience!! Went in to get my car checked to see if I needed a front end alignment!! I honestly only needed my tires balanced but they charged me for a front end alignment and the balancing of my tires!!!!! I will never return to Mavis/Tire Engineer

Tribe Foord

Always get the best service and attitudes from the Flowood crew.

Brandy Johnson

Only place I get anything done to my vehicles. Everyone there is friendly.

Justin Alvarez

Best place to get alignments done. The alignment guy is very experienced and really knows his stuff he went over specific details about what he is doing. I went to many other Mavis shops and always had excuses about the job. The wait time is not bad for alignments

Khiree Hicklin

This place sucks balls big time. I paid for a specific tire and they put cheaper tires on and thought I wouldn’t notice. They are a bunch of liars and con artist. Please take you’re business elsewhere they are not professional at all. Only trying to save themselves some money by tricking you with discounts on a certain brand tire them swop what you pay for, and then charge you more money for them not being honest of the tired originally purchased! If I could give them no star I would but, I wouldn’t be able to write a review. Freaking jerks man.

Kenneth Austin

Great staff always been very helpful.

John

Fast friendly Honest people great service great place

Mary Ellis

Flat tire early Saturday morning. So glad your shop is open and so close to home. Great service.

Amit Joshi

Eddie goes above and beyond to ensure all of his customers are happy. I have had nothing but good experiences with their team.

Peggy Hutchinson

They did a awesome job on my oil change plus I was in and out know time and they was very nice to me :)

Christine Kessler

Super friendly shop, qualified people at the desk and in the garage. Location can't be beat. I sat outside along the rock wall, sipping a cappuccino from the nearby J House.

Thomas Gordo

Very good value but, I thought 2.5 hours was a bit long to put 4 new tires on my car.

Steph Burruss

Changes people constantly. One guy says inappropriate things. Won't go back. Miss when it was sTs.

Chris B

Very friendly and professional service

Yovanny castellanos

Don’t go here the reviews are accurate. I had a flat tire and the guy recommended me to change 3 tires cause the others were starting to wear out. Only one was perfectly fine (remember that). I only had money to change 2 and i had to come back the next day to pick it up. The day of they called me about a wheel alignment which sounded off cause i had gotten one recently. I somehow caved into getting the alignment and when i went to pick up the car the one tire that was perfectly fine before somehow had low tire pressure and after refilling the tire it went Back down so safe to say they only care about making money and will do shameful things for you to go back to them

William Riley

Good prices and service.

patricia O'Neill

Very outstanding customer service and quality service.

apurv patel

Excellent place to get your tire changed. Very reasonable tire prices.

WaRio SwMoL

A great honest place with good hard workers much better than the other one on Jericho.

Philip P J Banks

The people are polite, but they do not communicate well. Their prices are reasonable on most things; however do not ask them to perform anything complicated. I have spent a lot of money with them in the last year and they have had to do some things twice, or three times. Their help have no idea what the guy next to them is doing . Management has poor communication with help. Very poor follow up on problems.

dkj Jenrola

Call center should share information with service center

david shisler

They did a good job booting a truck tire for us

Anish Mathew

They will try to upsell. Not honest. Why would you go to business where they don't care.

Doug Nuccio

Nice staff at both New Hyde Park locations. Good experience again.

paul burricelli

Cool people