Reviews of Goodyear Auto Service (Tires)

D Brown

Great service and convenient downtown location. I had a slowly leaking flat tire and made an online appointment. They were prompt and finished patching my flat quickly and didn't try any upsell. And best of all, there was no charge for the patch job. I'll be returning when I need any future service or tires.

savannah muller

scam artists!!

ThinAir CO

Excellent prices and good service. They are generally fast and do good work. Will recommend.

Carl Vaeth

Use them all the time, very fast and friendly and accommodating

Jessica Needs

Shout out to Eric at Nevada ave shop in Colorado Springs for his patient with me and did an amazed job with my CUV for oil change service after made appt online. I found them after saw good reviews about them and I will be back!!! #datgoodyearservice

Andrew LaBasi

The staff I interacted with were friendly and professional.

Travis Powell

Awesome

Darlene Morris

The staff was very friendly! Great service

michael oneil

These guys do really good work. Be on the look out for their tire specials.

Scott Boss

Quite a disappointing experience. Took my car in for an oil change - the first time for a “new to me” car. It had already been inspected by the dealer and another shop a few months prior when I purchased the car with no issues. I dropped off the car with Goodyear (which I’ve gone to for years for oil changes) with an expectation of getting it back in an 1hr+. I received a call about 20mins later - the dipstick to check oil levels broke when they went to check prior to changing the oil. So they ordered a new one and asked me to bring the car back in another day. I have never heard of a dipstick breaking but gave them the benefit of the doubt. Brought my car back in a couple days later and dropped it off. Got another call about 30mins later this time. “Well, we can’t get this dipstick out. It just broke off more and we’ve been working on it for about an hour. Called the dealership and they are saying we need to replace the dipstick tube now for an additional $200 to start not including labor.” WHAT!? I did a quick google search for removing broken dipsticks - numerous accounts as it happens to be more common then I thought - BUT removing it takes some heat, lube, and patience - Which Goodyear clearly didn’t have or take time to research. Now they won’t own any of what’s happened. The blame is - “we’ve never seen this car before”...hmm. So the dipstick broke itself? So the damage you caused to the tube trying to remove the dipstick is my fault? A $60 oil change will now cost me numerous hours, phone calls, a number of other car shops, and an additional $200-$350 in parts! Doesn’t even account for labor. An oil change is now going to be about a $500 repair. Unbelievable. Can’t believe how terrible this customer service is to not own anything. Offer to cover labor, the cost of the new tube, the new oil, or the new $35 dipstick! Or just say sorry. Goodyear has seen me as a customer for the past 20 something years in various locations.

Anthony Cintron

Went to this place for job interview and get flipped off pulling in parking lot by one of the employees.

J T

Always great service. Gary and the team here always take care to make sure everything is good.

Martha Gallagher

Nice customer service and accommodating...,been with them for years

Google User

As a women, car issues are extra stressful. Having a place I can go to and trust is awesome. These guys are honest and do a great job!

Sandra McBroom

Always curtious, always in and out!!

Landon Kam

Went in for oil change and alignment. They did the oil change, but said the alignment was good and thought that maybe my pull was due to faulty tires. After changing tires, however, the problem persists. So I didn't figure out my tire issue, but props for them on not doing what they thought was unnecessary work charging me anyway. Seem very honest.

EllA Waller

Paid a reasonable price to have the brakes done. Was told it would take ~2 hours and ended up being closer to 4. Bathroom was clean though

Talor Jay

Absolutely horrible. Eric said he would take the vehicle if we had it towed, then said it was too damaged for them to work on and did not offer to compensate for the tow. I wasted 85 dollars to have it towed to him, and he did not accept responsibility or make amends to his mistake. Horrible business practice, don't go here.

Kyle Franklin

Did the job in half the time they said. Clean and honest work

Andrew Milia

Everyone was great

Justin Zeisler

I scheduled an alignment and went in for service... normal experience. Another time I looked at tires on their website and then went to the service center, but the price was higher... I was told that online pricing is discounted and not available to in-store purchasers. Really?

Rich&Cam

Quick and reasonable

Celia Aita

Great price. Fast. Friendly. Best oil change.

Mark

Quality American made tires & great service.

Matt Sadowski

I've been in Colorado Springs for a few years now and have been bouncing around between mechanics to feel out who I like the most. It was surprising to find this chain store shop to be the best. The customer service is great, they do a good job and are completely honest. I've been here a few times now with varying types of work to be done and it's been the same experience each time. I have no intention of trying anywhere else now.

Emily Chandler

Amazing and honest service. They made sure we got the best deal and our vehicle was safe for the road. Will be using this location again!

Sherry Dwyer

Found where the leak was on my rear passenger tire almost immediately!

Blain Johnson

Went here for a second opinion on $1100 of recommended work from another shop that said it was necessary before alignment. Goodyear said that work wasn't necessary. In addition to doing an alignment which fixed the pulling to the right, they also solved a long-standing wobble at highway speeds. A simple tire balance! These guys are the best.

Jeretta Hirschhorn

I walk by the place

Kayla Villarreal

Terrible! Won't even give you the time of day. Went in to ask for service and was completely ignored by everyone even the manager. Was in there for 15 min. Couldn't get anyone to talk to me.

Sandy Dewar

Mechanics are thorough and friendly. Clean shop

jadyn benedict

Popped a tire near this store and the guy at the front desk was very nice. Changed my tire and put on my spare free of charge

Richard Lopez

Great service and prices!!!

Ian

Not open 24 hours; damnit google

Tiffany Devries

This place is amazing their manager is always really nice and really eager to help I will definitely be going back here for any of my tires and for any of my oil changes and Battery checks.

BPL

Eric Tapia met us as we walked in the lobby/customer service area, and couldn't have been more helpfull. His honest approach to helping us out was very refreshing and made the whole process very easy. I will definitely be back when I need auto service in the future.