You will see all the opinions of real people like you who are consuming the services and products of Discount Tire (Tires) in the area close to Colorado.
At this moment the firm receives a rating of 4.5 over 5 and the rating has been based on 303 reviews.
As you can see it has an average rating is almost the best, and it's based on a high number of reviews, so we may think that the score is quite accurate. If people have bothered to leave their opinion when they've done well, is that it works.
As you know, we do not usually bother to place tatings when these are positive and we usually do it only if we've had a problem or issue...
This Tires belongs to the category of Tire shop.
Very helpful with everything did a great job
Way to busy for my taste. 2 hours for a tire rotation.
Busy place make an appt but great service
Their wait times normally are quite long... But today I was in and out! I had an appointment at 10, I was out at 10:30. They changed my tire, rotated and balanced while having many customers in there already. Thanks guys, that's what I'm talking about!!
Pros: wide selection on used tire sets. Most tires have 50% Tire life left. 10 day warranty. Cons: cash only sales (ATM on site). Improperly/poorly trained staff. Falsely advertised tire prices. Went in to get 4 tires for my pickup. What was advertised as $25 per tire. Paid $300 for set of 4. Each tire held a different air pressure and one front tire was completely out of balance. Would I buy from there or recommend? NEVER!
Friendly staff excellent service
Walmart tire center is cheaper
I needed a pair of trailer tires and Discount was the cheapest. I dropped the wheels off and two days later they were done. My only complaint was the interior of the wheels had a considerable amount of built up mud caked on them. Not only did they balance the wheels with all this mud but they even left a weight attached on the inside. It’s a good thing I’m not towing this thing very far.
I am amazed at how a place of business that does so well with its prices and service can improve, but they seem to get better every time I come in. If I ever have tire needs, there is nowhere better to go. Thank you to Kali and Garrett for the great experience! I will see you next time.
Great place to buy tires. Professional customer service when you first enter the location and when you leave. This is my tire service place. Prices are great also
It all depends on what you want. Please make sure that you've done your homework and checked other tire shops to know what the best bargain is for your vehicle. Rich Harrington was very helpful. I recommend dealing with him
I needed tire pressure sensor diagnosed to see if I needed replacement or just reset. After being ignored and lied to about the tool being broke (after leaving my SUV for 4 hrs) at 2 other nearby tire stores, Jon at Discount tire took good care of me and got my business. I'm a happy customer and will come to Discount tire FIRST in the future!!
Excellent service and prices. They always try to save me money with rebates or letting me know about upcoming sales. Wouldn't go anywhere else.
They are great to work with.
Knowledgeable and friendly techs. Efficient service and on-time appointments.
Went online to order my tires and appointment for my bimmer, next day got a call to say the tires arrived and the following day got my tires installed less than an hour. I was impressed with the customer service, Richard greeted me by my name already once I walked in and he helped me out with the process. Overall wait time was awesome as I saw through there glass the mechanics changing tires and doing it very professional and timely manner. I'm from Miami who recently moved to Melbourne so seeing this kind of professionalism is weird, usually in Miami you have to bring your brass knuckles ready to knock down the tire guy who insults you for giving them work to do! lol Prices too me since I shop alot for tires are the best around, being a tire shop one thing they should have is a alignment service. I noticed they have a Hunter machine to balance tires so why not a Hunter Alignment Hawkeye :) I'm sure you will attract more customers and bring in more profit and will compete with other companies, dont let them drive there when discount tires I'm sure has the capital to buy one! I got 4 new Continental Extreme Contact dsw06 for the BMW so let's see how they go comparing to the noisy Continental runflats I had! Overall I recommend Discount Tires, good customer service and fast turnarounds. Oh the free coffee!
The staff was very friendly and professional, and took time to go over my options for tires on my car. I'm very happy with the service I received. Keep up the good work, folks!
Did my research on their website, walk in after work confirm my tire selection was the right one for my vehicle, they order them for the next day, took in my car midday and they call me when it was done, paid and out the door I go.
Good service, efficient, got me in and out quickly and with good prices, definitely the preferred tire shop in town!
Best service in the business. Very knowledgeable and personable techs and front desk guys.
I made an appointment to come in for tires. I still had to wait 10 minutes before I was able to speak with anyone. I had to get the ones I wanted ordered so they made an appointment me for me to come the next day at 1:30pm. I come in the next day and they tell me I do not have an appointment. So being here for a 1:30 appointment he schedules me for a 2:30 which was the earliest available. My car doesn't even get pulled in to the garage until 2:50pm when they made a 2:30 appointment. I have to wait even longer for something that they did wrong. During the whole transaction he never even apologizes for the error on their part.
Kyle gave me an appointment at 5:30 even though they close at 6 pm. I got two new tires and a TPMS replaced quickly. He was very knowledgeable and went above normal service. Thanks.
Great customer service, nice employees. Good prices on tires
Wait was a little longer than expected but excellent service!!! Top notch
I have been customer Discount Tire for many years. I never complain but last fiew months looks like something start little disappointed. The service they do grate but waiting time even with appointment it's very long (over 2 hours)
Awesome service. They get busy, so make an appointment. I was in and out in 20 minutes when others had a 4hour wait.
Good work good prices
Amazing employee's and great service. Have used Discount Tire many times and I always will!
Great guys. Awesome service
Bought tires there. Good money deal. Tires not wearing well. I am assured I will get an adjustment. Will be 5 star if I get suitable adjustment
Whenever I've had an issue with my little car I have a smart car they've always been able to help me I had an issue with my tire and I kept going flat and they found out what problem was and fixed it for me thank you Discount Tires you're great
Very professional and quick service
It was ..by FAR the BEST Tire experience I have ever had in my life...and I been driving cars for Fifty Years...great service and nice guys too....thanks
after waiting for quite a while to be helped & told by 3 different employees tell me , "we'll be with you momentarily I was finally helped by a rather not so eager employee.... had to order the tire I needed because they couldn't repair my leaky tire.... finally got the tire in (3 hours later) & when i took my vehicle back to them replace that tire, rotate & inflate all tires to desired psi..... they didn't inflate all my tires as I requested..... last time I'll purchase from direct tires!
Clean, friendly and quick. This tire shop exhibited all of those qualities and I was very appreciative of that during my recent visit.
The entire service team is always so helpful and informative and they stand by their tires and word. I will continue to always take my vehicles here for tires or service.
Love discount tire, excellent prices, fast service and knowledgeable.
I initially got my tires at America's Tire in California one year ago and because I got a flat after moving to Illinois, I have to use this company to fix it. This location is terrible. When I first came in at my appt time, no one told me where I needed to park. When I finally figured it out, it took almost 45 minutes AFTER my appt time before my car was finally pulled into the garage. Then THREE different people asked me if my tires had the bolt locks (each time I said yes and where to find the key)...when they finally finished hours later (just patching it)...I drove away and my tire pressure alert comes back on. I call them and they tell me, "keep driving, it will eventually go away." Well, it never did and when I came back from vacation 2 weeks later, the tire was completely flat. I live in Chicago, so with traffic, this makes it a 1.5 hr drive to this location....now I am without a car until AAA can come to get the spare on and then I have to drive BACK to this place to get it fixed again. This will make me spend a total of 6 (yes, SIX) hours of just driving back and forth to get my tire fixed. And when I called them a second time, asking them if I will finally just get a new tire, they said, "maybe, we might just patch it again." Great. Then maybe I can drive a total of 9 hours back and forth to this store when the patch fails again. After I made my 2nd appt, I needed to change it but they refused and told me I would have to just walk in, which could take HOURS of waiting. This location is a dump with severely rude employees and managers. I recommend any other location.
Plugged my tire for free great people
It is a great place to go to, the service is very good. It may take a little longer some times but well worth it.
Needed a tire with a nail in it patched. It was a bit busy but they did it in decent time and had great customer service.
Very professional... Had a couple issues with my tires... Not with discount tire... And the manager took care of EVERYTHING. No bs like anywhere else... Awesome quick service even when they were slammed. I will NEVER go anywhere else for tires... Been to the stockbridge location as well and still good service but not as good... Manager at this location was out in the parking lot greeting peoole as they pulled up... Instantly recognizes problems as customer pulls up.. Gauges the tire tread for existing customers instantly... I will never leave this discount tire
Tyler, the assistant manager was absolutely amazing. He was knowledgeable about all the products he was showing me and wasn't pushy at all. He found the best fit for my car and budget and got me in and out at a reasonable time. They were professional and friendly and provided excellent service.
Hello Discount Tire in Palm Bay, I Wanted to Let you all know that Zack was completely honest with me and helped me with all that I needed! He is a Super Respectable Young Man who deserves to be recognized.
My own personal experience. One of the best tire places I have ever been. The man who helped me out was Barry Barry professional and attended to my needs promptly and with no hesitation. I highly recommend Discount Tire in Palm Bay on Palm Bay Road I will never use any other Tire Company or facility again other than them.
So far so good, but not done yet
I was really in a bind with a bad flat that couldn't be patched, I really needed my car back the same day. They bent over backwards to make sure that I got a new tire that matched my old tires. Great customer service, thank you!
I'm so grateful for discount tire. These guys rock.
I called and made an appointment for a tire rotation at 5:30pm, 30 minutes before they close, because when I asked the employee I was speaking to “how long will EVERYTHING take,” he told me it’d be 15-20 minutes - which is why I made the appointment so close to their closing time. Upon arriving the next day before my appointment, NO ONE acknowledged my presence until I had been standing and waiting over 10 minutes, my appointment apparently had NOT been made, and when the employee I spoke to came over and admitted to speaking to me and “setting up” my appointment the previous day, the employee then proceeded to basically call me a liar and say he never said that but if he did, he meant once my car had been pulled in. I was then told they could try to get me done in 45-60 minutes... I will NOT be doing business with them EVER again.
Hands down the best tire shop in Denver/Metro area. Management and staff are the best I have ever dealt with. I take all of my personal and company vehicles here.
Helped fix a tire that had a nail for free! Excellent service.
Great service and prices. This is the only place I go to get tires.
Excellent service. They went above and beyond and I was able to get 4 new tires installed on my Challenger in under 30 minutes. Will certainly be back in the future!
Tire rotation timely matter
Great Experience.. The Gentleman named Josh was Awesome!!! He was Very helpful and helped me find the best deal on what I needed. He’s a life saver I needed tires So bad.. I will be back!
Rich was amazing extremely helpful 2nd time I've been to discount tire I would recommend them to anybody they care about you they care about your family
The customer service is the best I've ever experienced in the industry, from the moment they pick up a phone to when they hand you your keys and send you on your way. Brandon Edington has always gone above and beyond to make sure all of my problems are solved, to the point where we followed him from the Hudson Bridge location to McDonough. He is always sure to make sure we have the best experience possible. Keep up the good work!
Been going here for the whole family's cars for years. Good prices, great service
Put this in your mind, their warranty is not covering the installation fee. So if your tires gets any problem few months later which was not a mistake from you, you still gonna pay for another installation fee. "as he said, i still have to pay my guys" DISCOUNT TIRE WITH INSTALLATION FEES
HUGE FAN of Discount Tires. Although you might have some wait time involved depending on location, time and day you visit. It's worth it as they back up what they sell. Best of all they do free tire and pressure inspections. Which means when the tire pressure light on your dash comes on. You can simply pull into a local store and have it checked and your tires air filled to the proper pressure. Here's the best thing ANYONE can get the tires checked whether you're a previous customer or not. I am though and I probably will be for life.
Just simply the best experience in town. Very knowledgeable and will make wise suggestions based on your needs and budget!
Always treated wonderfully. This is the only store we go to (we drive 40 minutes). The staff have excellent customer service skills and work hard to get you in and out as quickly and efficiently as possible. A couple of suggestions: Would love to see WiFi for customers and possible a soda machine. Sometimes it can be a bit of a wait, those two things would make it a bit more pleasant and help me be able to continue working, while waiting for my car. :)
Waited in line for 10 minutes before being acknowledged for service. I had 3 new tires on my van with only one (RL Tire) having to be replaced, so they replaced my RR tire. I called them back to inform them and they told me that they can fix the issue, but damn! I waited 2 hours just to have to go back up there and wait another hour and a half. Last time going there!
Returned because I had a piece of metal in one of my new tires. Changed out with a new tire (tire could not be repaired) within 15 minutes. Super guys!!!!
Discount is the only place I choose to buy my tires from. Great service as always. Glad they have decided to come to the Brevard County area. New and clean store. Wait can be a little long at times. The only reason for the 4 star review. Wish there was a way to expedite the process.
The people who work here make the place even better. Still not sure about whole appointment thing. You still wait in a line and past your appointment time. Overall though the best place to get tires.
Always great service fast and friendly same faces to greet you time after time you will even see the manager Rich out in the shop getting dirty this is a great store!!!!!!
Prices are good. Make an appointment to avoid a longer wait time. I wasn’t called when the tires I ordered arrived. 2 hour wait as a walk in for two tires that I preordered and paid a deposit. Wasn’t happy about the wait and not getting a call to notify my tires were in.
This place talked me into tires that had 85k warranty at $511. I only got 28k out of them so I took them back. I was told that because I didnt bring them there for tire rotation they would not honor the warranty. This is not stated on any paperwork and I was not told this. I had the tires rotated ever time I had oil changed. When I told the guy this he said those places lie all the time. He then tried to get me to buy tires for $500 again. Do not buy from here.
Great experience. They had exactly what I was looking for and got them put on immediately.
Don’t trust the time estimate that they provide. Double check with them or you’ll wait a very long time.
Professional service by technicians/sales guys who know tires!
Very impressed with this store. Always fast and friendly, and service that really shows that they appreciate you as a customer.
These guys were the best. Traveling home from florida and got nails in 2 tires. They got us out for way less than expected and super fast service!
This place is great. even after the sale. Had a Flat tire after a recent visit . I spoke to, Tim he's the Mgr.about my situation. He sent 'Pete's Towing. Together they took excellent care of us . ♡ .
Been coming here for years, but they seem to get slower and slower each visit. 3 hours for rotate and balance today is a new record for me.
I am very, very disappointed in this store. When they were first built the service was magnificent although the wait was long they really made you feel special when they did get to you. Now you have different ones who treat you like you are interfering with their free time. Many trips with multiple issues. I had four brand new tires put on my car and my light never went off I went back and was told that I would have to make an appointment because they were too busy to check. I explained I'm going on a long trip and I really need my light check to make sure that it's not something more serious. I had already been to AutoZone and they said nothing was wrong with anything in my car that I should go back to where they did my tires. Well, the young guy that was helping me told me there was nothing he could do that I could call back and maybe they could squeeze me in on the following Monday mind you this is Friday that I'm there. I just left. I told my husband how I was not satisfied with that answer. And usually they let you go in they check real quick and they let you go out and I don't know what is going on but if their service is going to continue like this I will go somewhere else to get my tires. We were getting them at BJ's without this problem. My husband contacted the main corporation and I guess the manager was notified and told me to come back and they would take care of it. Well, I have not been able to go back 4 a few weeks due to my trip and other things I had to take care of with more priority. I finally went back and pulled in and watch the guys walk by my car without saying two words to me my friend was in the car and ask is this normal and I told her not usually but if they don't come here shortly I will walk into the store and ask for the manager. About 6 minutes later a man who looked to be like the supervisor or manager asked me if anybody was taken care of me and I said no period. He said he would take care of me I proceeded to tell him that the light was on and I just needed some assistance. He checked my tires and while he was checking my tires he asked the kid that was working on the car next to mine why didn't he offer to help? And the kid with a low voice and a smile told him that it was someone else's turn and he was busy. That's what it sounded like? He yelled to someone else why didn't someone take care of the car or customer and I feel that that should have been done later or out of my ear site. While we were sitting there waiting for someone to help us we could see through the shelves someone was eating in between bites he went over to a different car about three cars down then he go back and not same aisle or row where the parts were and there was a guy on the phone that he began talking to, you could see them laughing and talking to one another and he take another bite and then go back to the car he was working on. I find that so unprofessional. And therefore I am totally marking this visit as poor. At this time, if anyone were to ask me about places to get their tires done. I will tell them the competitors shop because this shop has given me poor service the last three times I've been there. Whoever is managing the store really needs to get a better grip on his workers or he's going to lose his better customers.
Very professional and I was not sure what to expect from them because they are always so busy.
Super nice, very helpful, explained stuff well
Love these guys. Have been buying my tires from here for the past few years and always great and fast service. Those guys out there busting their butt trying to get your in and out as fast as possible never get enough credit.
The other big tire guys said they couldn't fix it, I would need 4 new tires! Discount Tire not only replaced it, they found a new model and mounted it in less than 40 minutes. Here's my Visa card. I will be sure to call you first next time, Thanks so much.
The people at this Discount Tire always take good care of us and our tire needs.
I brought my Jeep in to get a tire balance and rotation. I was surprised to find out that they provide this service for free! The staff was extremely helpful and a pleasure to interact with. They ran into a complication and addressed it immediately while keeping me apprised. I did not buy my tires from discount originally but they have taken care of me in ways I did not expect. I will be buying all my tires from discount tire in the future. Thanks again for the great service.
Good value. Excellent service
Had more availability and stock on hand on tires than some of the other stores, they had a great promotion on a set of 4, with $100 off as a pre paid card. And the person was really helpful and helped do the rebate right at the store.
Great service with Tyler for replacing tires on my 2500HD pickup. Have had (3) sets and over 155,000 miles of a specific tire that I liked very much on my truck, that is no longer made, and expressed my expectations switching brands based on the results of last 3 sets I had had. He showed me 3-4 different tires from Cooper, Goodyear and one other that all were in the same general vein of an AT tire (but not super aggressive tread) load range E, and at least a 50K mileage warranty. Fit me right in on a Friday afternoon when I swung by just to 'look' and had me out the door in +/- 90min. Tyler also priced the tires very competitively even with full road hazard and he had stated he just had come back from some Goodyear testing ground activities with this tire on 3/4 ton 4x4 pickups in TX. It is apparently a new Wrangler offering exclusive to Disc Tire at this point. The store is clean, very helpful staff and I got very prompt service. Probably the most telling note of this experience is that when I looked at paperwork for Goodyear rebate submissions on the following Monday, I noticed that the specific tire I purchased did not list any limited mileage warranty, which was odd in that all tires I were shown were stated to have at least a 50K warranty, and I would not have purchased over $900 of tires from a manufacturer that I had never had before without any form of treadwear warranty. I called the shop, got told they are not warranted for any mileage but that they would get me my sales rep. Tyler got on phone, seem very surprised and looked it up. Despite this new GY tire being listed as one of the 'BEST' on the good, better, best scale on Discount websites, it was not warranted. Tyler owned it and shot me an updated invoice/receipt that stated Discount Tire would honor a 50K mileage warranty as we had discussed during the sales talk and review of various tires. Great, honest service. I'll be back for sure.
I had a nice cup of soup from Panera, next to discount tire.
We went to Discount Tire to have new wheels put on my MKZ. They did a good job, and the manager treated us very fairly. I would definitely recommend to a friend.
Awesome sales experience! Highly recommended. I always like purchasing tires from Discount Tire because they have great customer service but this shop stands above the rest in my opinion. I purchased 4 new tires for a 2008 Toyota Tundra and the process couldn't have been more smooth. During the process I spoke with 2 different managers and they were both very friendly and professional. The tires were perfectly balanced, which seems to be a rarity these days with other tire shops. I will be taking my car to the same shop in the summer when my car needs new tires.
These guys are great! Lines can be long but it’s worth it! Service is top notch!
Great service, very easy to work with and took care of my pride and joy! I will be back
I recently had a nail in my tire, which they repaired for free. Friendly and helpful staff. I recommend this Discount Tire location.
On the way to a funeral, our tire started going flat and this store was close by. We explained the situation and the staff jumped through hoops to get the tire repaired in record time. We made it to the funeral on time and can't thank Discount Tire enough! We will be customers for life...
Very bad service they didn’t even look at my tire they told me it’s rim and it’s not fixable...? Really
These guys have always been amazing. Best prices around. We always get quotes a few weeks before we buy tires and haven't ever had a problem with them backing a quote that they gave us. We love discount tire.
Excellent service, friendly, fast even though I had no appointment. Replaced tire and had me on and out in under 45 mins. Theo had great customer service.
Great service nice people good price match with tire rack
They got me in quickly and repaired my tire. I am thankful that they could fix the tire as I was hoping to get the rest of the season on this set of winter tires. Thanks for the quick help.
They were super fast and reasonable in showing me my options and walking me through the best course of action. Would recommend!
Great service! I highly recommend them to anyone!
Been doing business here 12 years! Professionals and helpful. Speedy service and thorough. Very friendly, clean waiting area
New tires in under 50 minutes at peak hours! Well done. Check in with matt, he will get you in and out for the right price!
I was impressed with the service I got here. A young man named Joseph was very professional, prompt and informative. It looks like they run a pretty tight ship. I recommend this location.
JP and Jordan are amazing guys. The best customer service I have ever revived.
Great service! thought Kauffman was the best tire place to go to. My dad recommended this place and didn't listen to him until Kauffman tried screwing me over. Service associate name Chad and the AM named Kyle did an amazing job at competing against other tire shops. They gave me a lifetime tire damage replacement, replaced my TPMS on one of my tires, and replaced my old tires with the new ones all for $550 WITH INSTALL INCLUDED. great place. would HIGHLY recommend.
Great pricing but their lack of alignment services makes it impossible to do tires than take a vehicle to another service shop.
Great dudes. Would put a hole on my tire just to visit.
Excellent service
Best place to go locally to buy tires or fix them. Fast friendly service and great products at good prices
Fantastic staff and exchange policy! I ordered tires online but they apparently were on back order so they suggested a comparable set. I do wish they would have explained the studded tires a little better as I didn't really know what I was getting in to. As soon as I drove away, I knew I hated them with a passion. Called back and they were able to get a brand new set without the metal studs the next day and traded the tires immediately. Even got some money back on the deal. Thank you so much for your quick service on what appeared to be two very busy days in a row!
Stopped in for a air check and these guys are always so nice.
This place is beyond AMAZING ❤️ The staff is exceptional! The service is exceptional! I visit here alot because sadly I am not the best driver so I'm often messing up my tires and I have never received service that wasn't amazing!!! Plus you can insure tires with them that you bought somewhere else!!! I find that to be great! Normally I only review when I hate the product or service so take it from me, if you live in this area you should definitely try them
Quick free tire repair and air enough said
Nothing but the best service in town. Just a oittle story to share. Not only they provide great service, Matt ( An employee) just carried in his arms a huge dog from client that escaped from her hands. These guys are amazing. They will go the extra mile for you.
These guys are always busy but are polite and working hard to get you in and out. I love that I can insure my tires and when they get damaged they are replaced or repaired at no cost. Best tire place in town.
Love the Staff here they were very helpful & polite DEFINITELY recommend this place!!!!
Impressive... Replaced a leaking TPMS sensor with a new rebuild kit for FREE. Thanks Tyler
Always offer a great deal and are pretty fast. Polite and courteous.
Great service
Very poor customer service as I was told my car would be ready in an hour then finally after two hours of waiting I left. The salesman Alex is very misleading as he tells you it won't take but hour to replace two tires when he knows it will be much longer just to make a tire sale I wonder if these guys are on commissioned sales program. Will never go there again!!
Have gotten tires for here for awhile. The salesman have always been friendly and not pushy. They have always done a good job mounting tires. They also have been great helping fix any issues I have had.
Always professional, always helpful and goes out of their way to help me!
Awesome place to buy tires
Good customer service over phone, very poor in person. Waited for 15 minutes in line before being helped!
The guys are nice are always nice and know thier jobs. I would tell everybody i know to go there all the time. They know how to take care of thier customers.
Awesome service. Awesome prices
I made a 9 appointment they did not see me on time it was still first come first come basis. The actual thing is when the next car is finished servicing they will take your car. There's no point to make making appointments. Had to leave.
My clerk, Damian, went above and beyond in order to help me. I had a difficult to find tire and he called around the city to find the right tire. Also gave me a real education in tires. A++
Came by for a tire pressure check. Was told by a manager where to wait. Sat for 20-25 minutes and no one came. Finally left.
Great prices and they price match plus military friendly
Great prices and always a wait ! Make an appointment and Don't be afraid to haggle for a better price. They also have rebates going on , but be prepared to jump through hoops for them to redeem them. If you have a flat or just need your tires aired up they will provide this service to you for free.
Just bought new tires and get great service and warranties and ongoing service. I buy all my tires here.
Great service! Always professional!
Awesome!!! Those guys really do an awesome job every time I go!
'Needed to get air in tires, and Fred was all too willing to help. He also checked the depth of my tires (just bought this used car) and he gave me some good advice. I only deal with Discount Tire when I have tire service needs. Their customer service is consistently phenomenal, and their prices are great, too. This location is just as great as all the others I've visited. Thanks, Fred.
When you don't have extra money and the day brings you an unexpected need today was that day.... We were treated with such care and Respect... Thank U truely for the beyond 5 Star treatment!!!
Just stopped by to have air checked. Done quickly and got some advice
I would give more stars if I could! My son was driving to Colorado and had a blowout near them. Called and they could only order his tire. I let them know that he had his life in his car so they took the extra step and parked his car in the bay overnight for safety. Said it would be done by 1pm the next day and got a call that it was done at 10am so that he could get on his way. I cannot say enough great things about them and Neil! Thanks so much for taking care of my son.
Discount tire here in LaGrange is one of the most reliable service places in LaGrange. With free tire checks and rotations you can't beat them. I recommend the warranty, better than any tire shop.
Discount tire has found a great recipe. Tremendous hospitality and courtesy, speedy service, and no nonsense. I've purchased tires here for years and am impressed each time. Tip: go online, or call and make an appointment, they are often busy with a wait.
Discount Tire McDonough, these guys are the best! ALWAYS fast service, friendly, and honest. I've been going to see them for over 5 yrs. Great job!
Took great care of me, only complaint I may have had would have been the wait time for the simple fix I needed but they were very busy and they were taking jobs in the order they came in, I cant be upset about that. Overall they took great care of me.
Price matched Wal-Mart mail direct. Super friendly!
Where can you buy new tires with low down to no money payment. Right here, plus the service is Supreme
I dropped by and they got my car in ASAP. Then filled out my info while it was getting worked on. The staff is very friendly and competent.
The employees are friendly and personable, they go above and beyond in there work. Only downside is the wait is a little long if you don't have an appointment.
Fast. Courteous service
Always the best customer service.
Excellent customer service.
My daughter was passing through on way back to college when she developed tire problems. Had her go there and have 4 new ones out on. Halfway in recieved a call from her(I’m in another state) car needs another part that will be 50$. I called was told def had to have it price 50$. She calls after she left there enroute back to school they charged her an additional 238$ so a set of tires were 914$!!!! Just found out the sensor could have been gotten at oreilly for 16$. Not a happy momma that a 19 ur was taken advantage of.
I wish I could give more than 5 stars. These guys went above and beyond to help me get my car ready for a 1700 mile road trip. They noticed the lug nuts had been stripped by the nearby Big O Tires, and went to another store to pick them up for me and replace them. They reached out to the Brakes Plus nearby and let them know I would be stopping in to have my brake shoes checked out and assured me I would be in good hands. They are inviting, considerate, and go above and beyond to do the best job to ensure safety for their customers. Stone was exceptional in his demeanor and genuinely cared about my safety and getting my car taken care of.
This was a great visit. They took care of my tire that was flat and ruined and are going to get me back on the road as soon as possible.
Andrew is the best! The guys here work hard for your service
Great store, the manager Andy is awesome, very good guy. He wasn't there this last time I went, and I left a little disappointed after feeling a little bamboozled, I got my tire fixed but that wasnt the problem... I'll be sure to go again when Andy is working. Their tire certificates are fantastic, no one else really offers the kind of cert Discount Tire offers, totally worth the extra money!!!
Great prices and service with large selection. Highly recommended!
great service. it helps to schedule ahead
They scratched my car and the wait was long!
Went in to get a tire repaired (Had a screw in it and leaking), they fixed it for free and it wasn't even purchased from them. Totally unexpected, they would not even take a tip, above and beyond guys! I will be back!
Nail in tire. Tire warranty is nice! In & Out quick like!
Every single time I come here I make an appointment for 1:30pm, I understand if there is a wait (they said about 1 hour). But every time my car doesn't get pulled in until 3 and not done until 4pm. So why make an appointment? At least have some popcorn or something here if I'm spending the entire day.
Everyone is professional and friendly. All I can say is make an appointment and everything will move along quicker. I had a flat tire fixed and had all tires balanced and rotated. I was in there for 40 min. Great service.
Good place for cheap tires.
Very helpful
I ordered my tires online from their website. I was expecting a 3-5 day wait time being they were not in stock but revived a call the very next day. Paid over the phone and later that afternoon they called again stating they have received my tires already. Asked for a Saturday appointment. Came in the store, waited maybe 10 minutes as other customers were ahead of me. If i can offer one bit of advice, definitively make an appointment! I spoke with Iran, who helped me out. He gave a high level of professionalism and great customer service. This store has won my future business without a doubt.
I seem to have bad luck with flat tires... I have been to this location at least 4 times to get my tires patched and twice to replace them. The technitions at this location were more responsive than the dealership I originally purchased my car at. This is a Great location. The staff is amazingly friendly and has always gotten the work done well and very quickly. Joseph, was my technician this time, really made sure I knew why I needed to replace my tire and luckily they had the ones I needed in stock (so glad I purchased the warranty). Keep up the good work!
Damian was the man! Helped me out, explained things well. Nice guy.
The prices are literally the cheapest I’ve ever found, and everyone I’ve personally interacted with is nice and courteous, but unfortunately every time I’ve come here there have been mistakes on their end that has cost me a lot of time and money driving all the way out here from the city. Today I was stuck out here for 9 hours and it Wasn’t until I talked with Tim that the problem was resolved. There’s very poor communication between the stores and their tire suppliers which sometimes causes customer inconveniences. I would recommend definitely working with Tim, calling in advance and just reconfirming that they ordered the correct tires and they’ve been delivered before you come to the shop.
I will never buy from them again
Very professional. They don't try to over sell and help you get the tires and rims you need. I bought 4 tires for Nissan frontier and 5 tires for a Toyota 4 Runner with customer rims also bought on site.
The shop had an employee that was subpar in the customer service department and the manager went above and beyond to make up for it. We’ve come here many times and will be back again.
This place dented my lift gate and didn’t have the decency to tell me. By the time I got home and noticed the damage, they were already closed and they were closed the next day because it was Sunday. I reached out to their corporate office and never heard anything back, so I guess they’re just a scumbag company all together. I will never get anything done here again. Paid almost $300 for tires and this is how they treat customers. It’s pathetic. I’d give them 0 stars if I could.
I was greeted promptly by Stone who was excited to help me in any way he could. He went out of his way to ask how my day was going and make me feel appreciated. Replicate Stone and you will have the number one tire shop in all of Colorado! Thank you so much. I will continue to use this location for all of my tire needs.
Tim and his team are the best!!! They really went above and beyond for this momma!! Thank you guys!!!
Where we buy tires
They have a real knowledgeable staff about their tires and cars and what should be done like shooting the brakes and stuff so yeah I'd recommend them
Great quick service ... Price is Right...make sure you get the warranty for anything that can happen to your tire... replacement of a tire is the cost of a new tire if they can't fix it. They only do "tires" ...so they are experts...I've gone to them for decades
Did not pick up the phone.
Had a tire blow out on my way from Florida to Connecticut. These guys were there with super affordable prices, friendly service, and the ability to make what could be a stressful situation look like an easy fix. Taylor and Dwayne were the stars of my experience here. Thank you guys for showing me so much kindness and being so helpful!
Great tire prices staff is excellent! Kind people! Absolutely recommend. I live far away from here but will not go to any other tire shop but here. Bob is so nice and patient and Mike is very helpful. Sam helped me pick out good tires for my truck and Charles installed them and I am very pleased with the service! Forever a customer!
I have done business with a number of Discount Tire locations as I've lived around the country. This is one of the nicest, cleanest, and best-staffed stores I have found.
Good customer service. Nice staff.
These people are quick and very thorough. One of my wheel weights fell off causing a wheel balance issue. They got me in and out in very good time and explained to me exactly what they did. So far so good!
I like that they will advertise the tire prices on the internet, and give the out the door price. The sales staff will have more info, and can sometimes give you better deals then what you can find online. I also like the tire replacement policy.
this location is amazing. i first had a bad experience with them and i responded to the survey they send out. i was frustrated because i got one tire replaced and it starting pulling my car to the right when i would speed up but go straight if the clutch was in. i took it back to them 3 different times in 3 days. they looked and looked and couldn't find anything wrong with my car. I then took my car to a mechanic and even they were puzzled. After submitting my survey the owner himself called me and asked me to bring my car in. That next day i took my car in and the owner took it for a drive and he was ready to send me to his mechanic. last minute he decided to do a tire rotation to see if something was wrong with the new tire. sure enough it was my new tire and the owner replaced all of my tires for free. they are very busy there but it is so worth it! I won't go anywhere else!
Been waiting here since 10:30, it's now 12:30. I was told my van will be ready at 12:00. They haven't started yet, and I'm told that there are two vehicles in front of me. WTF. Should not take 4 hours to rotate and balance tires.
OK.. So I had an appointment at 8:30 am, but my truck didn't get pulled in until 9 am which kind of defeats the purpose of making an appointment. Now, don't get me wrong, the guys are nice and professional and I'm definitely going back for rotation and balance...
Discount tire never disappoints!!! Every employee in the building defines great customer service. Good prices and excellent service.
Dominick Mangano, made the difference...he was easy to deal with / Awesome!
Helpful staff. They took care of me quickly when I had a flat. My husband bought tires from there a few years ago. Everything still good with those.
Got my tires down quickly. Even when they were very busy.
Fast service and very friendly. Got the work done before I could finish reading the magazine article. And free, as promised.
Helpful bunch of guys...thank you again..!
Awesome customer service and they are very professional. I came in with a flat tire I got late in the evening, and had to get my car towed to their shop because I had no spare. They were already closing, but they still took my car in, patched it up in all under 15 minutes, and they did it for free! Best tire service I’ve ever had! Awesome guys!
It is not easy to find a place that is honest and based on good customer service. This place is and will be the only tire shop I use moving forward. Absolutely worth the drive from the city.
After my awful experience at the one in Macon. I felt like you guys deserved a review. Absolutely have had wonderful experience with both speed of service and customer service. Props to you guys! Keep at it. It is very much appreciated even if you don't hear that enough! :D
Received great service today. I took our camper in to have them check the tires since they had gone flat. The salesperson Cayze Velez showed me how the tires were wearing and let me know that they needed to be replaced. When I said we could not afford to replace them right now, he did not push me to buy tires. I also had the tires on our SUV rotated and he also showed me how they were wearing and they were still good. I was in and out in about 45 minutes without being pushed into buying anything. They have never told me I needed something that was not necessary. Thank you for your great customer service.
I've always had a good experience with Discount Tire. I recommend checking them out for your tire needs.
Katie was great! Walked in on a Monday morning and was quoted about an hour and they had me out the door in 30 minutes! Katie was knowledgeable, gave me all the options, and has great customer service skills. The price I was quoted was the price I paid. Would definitely go back and would recommend.
I am overwhelmed with how kind the assistant manager in this store was. His name was Joseph Moeckly and he was very kind and helpful. Very sympathetic too.
Great service, quick.
I buy all my tires there - truck, car, and camper. Drew is the best and I always get a great deal and phenomenal service. I recommend them to everyone, simply the best! Thank you!!!
Very friendly, professional.
Would not recommend this place. Haven't gone in a couple years but decided to give them a chance again to get my wheels balanced. When I got home I realized they never put back one of the rim hub caps on which they lost. And then months later when getting tires rotated at another shop I found out that they put my directional tires backwards.
BEWARE of this and all Discount Tire stores. I never write reviews but feel like I should. They BREAK STUDS the last 4 times I went to get the tires rotated. Last time was 2 studs. WHY???? Because the people they hire and train use power tools to loosen and tighten the bolts. They don't even hand start them in most instances. They Don't care. They lost my business and 600 people I have posted to on Facebook. They will after breaking the studs, tell you its your fault for having bad studs... and may or may not send you to ONE store of their choosing to have them fixed. Then you will lose a day of work fixing the studs... all because they wanted to save 3 minutes and not properly mount the wheels. If I could give 0 stars I would.
I have gone to other Discount Tire stores and gotten better service. I waited for about ten minutes before being acknowledged while four employees worked at their stations either with other clients or on the phone. I was told I needed new tires and agreed and they immediately charged my card for everything. They said it would be about 45 minutes but after an hour my car hadn't even been moved from the parking lot. I told them I would need to leave as I had a meeting so I rescheduled for later that day. When I arrived later that day they did remember me and I gave them my keys. From that point it took another hour before I was in my car again. They did not properly inflate my tires (new ones) and I had to inflate them myself.
Great prices and excellent customer service. Forget about Tire Kingdom, go to Discount Tire, so much better in every way.
Made and appointment, was out within an hour, great selection of tires. I recommend going there. The customer service was very helpful and kind.
Stopped here because tire was low. They refused to put air in my tire, said the pressure was too low. Fortunately, I found a Honda dealership a few blocks away, went there and they put air in my tire.
Excellent
They have always been spectacular with me, and worked with them for several years now. They are always exceptionally nice and quick to help or go above and beyond for their customers. Places like that are hard to find now and I hope they keep it up!!!
Friendly service and great prices. I always go here for new tires. LPT: They will fix flat tires for free, as long as the tire is repairable.
I'm using this place for my tires problems couple years now and I've been always happy with their service.
Came in and got 4 new tires at a great price. Way less than other places quoted and the 2 tires that had to be ordered came in quick. First rate service! Definitely stop in and see these guys.
Great and fast service! Good advice for you, make yourself an appointment for any tire service.
The guys are always nice, the prices are on point.
So I discovered a nail in my tire about 15 minutes before they closed and I had a drive to make so I called, was greeted with amazing service on the phone, telling me it was no problem and to come on in. I got there about 5 minutes before close (I was that guy) and they got my car in and got it patched in a very timely manner. When they came out to greet me with my car, I was blown away by how friendly the attitude was that I was being helped by. I wish I would've gotten his name but this man was SMILING at me 10 minutes after they closed giving me my car back. I HAVE NEVER APPRECIATED SOMETHING SO SMALL BEFORE. Thank you so much for your amazing friendly service, especially when it was such a stressful time.
Sold us 4 tires then gave us our money back when they found they wouldn't change them! What a waste of time!
Excellent customer service & we will definitely be back!
Cold and fast
Great place! People working here are professionals and do care a lot for customers. Price is great. I wouldn’t mind paying more for the customer service I experienced here (not that I am wishing for it :p).
These guys are great they are very skilled in the way they Handel their customers and the time management they delegate to get customers back on the road. Also you cant best their prices. Josh took care of me talk to that guy he's as cool as a fan.
The service here has been awesome. Fast n friendly. All the service guys have been great and reasonable. They got my business
Was assured they would price match Costco tire. Went to the Nampa store showed them the price. Costco was -$16 less and they started arguing that Costco was selling with a rebate price. Showed that they were not. Then he argued that they were not including disposal fee. Showed that they were. Still wouldn't drop off the -$16 . First impressions last a lifetime. I will never consider doing business with Discount Tire.
Very knowledge people, bright and open. Good prices.
Free air thanks guys
Run like no other assisted living place at a decent price for Denver. The people are great, he food is delicious, and we didn't feel kicked to the curb by the sales team after we signed and moved in.
Great peeps with great attitudes
if you have nice wheels and you want to keep them that way, stay away from this place!!! My initial visit to buy 4 new tires I explained to the manager that the center caps are difficult to remove and to have his tech be careful. First, the manager never spoke with the tech. I see the “kid” pull my car in. I see that he is working on the opposite side of my vehicle out of view. After a couple of minutes I walk out to where my vehicle is. I see the “kid” with a hammer and screwdriver trying to beat the center cap off. I yell at him to stop but, it was too late, center cap cracked, chrome chipped, and chrome wheel gouged. They did buy me a new cap, (the cheap part), but not the wheel, (still gouged). Fast forward 2 months. I call to schedule a tire rotation. I’m told that they don’t take appointments for rotations because it only takes 15-20 minutes. So I drive there and arrive at 1:30. I sign in and ask how long it will take. I’m told that I should be done by 2:30-2:45. I said “over an hour for a rotation?”. The guy says, “ well you are a walk in so...” There was ONE VEHICLE in the bay when I arrived!!! I purchased new tires for two vehicles, less than a month apart. My wife’s vehicle has had pressure sensor errors since the new tires were installed. I’m not even going to bother trying to get that resolved. They will do more damage than good!!! Go elsewhere. This place is grossly mismanaged!!!
I have purchased all of my tires here and recently got a nail in one. I made it to the shop and they replaced the tire for free and even showed me the nail they found in it. Jaimie was so nice and helpful and they texted me that it was done less than an hour after I dropped it off. It made a super crappy day much better!
Got a quote for special tires for $98.00 each, needed three, $294.00. Had to give a credit card because they were special order. Tires came in, got a call, went to have them installed. At the store I was told they would be $457.00. I said what happened to the $294.00? Response was "What was your target price"? Next day there was a charge on my credit card from discount tire of $20.00. Classic "bait and switch".
Dylan was great!!
I have been getting our tires here for years. Great service.
In and out quickly.Service was fast
Great service! Great prices
Absolutely excellent service.
Always good
They are very thorough on checking tires. And good at helping you find tires to fit your needs.
Great service!
Staff is always helpful and takes care of the work as quickly as possible. Maintaining quality service and products.
I arrived at the store on a Saturday at 11:30ish to get one tire! Kyle had helped me with prorating my tire since I had recently bought them (continental contact sport) and gave me a great price. I've used discount tires for over 10 years now and have been happy with the service I've always gotten from them. This is my first and last time at this store as I've now been here 3 and half hours to just get one tire put on my vechile. Regardless of how busy it's one tire! Mike the service guy is the only reason I ended up getting out of there so for that sir I thank you for helping me. Solution to this problem would be to add some senior management in that understands time management! Plenty of stuff working no reason the shop shouldn't be running like a well oiled mechine. That or contact discount tires in San Diego of palm ave and figure out what there doing.
Great service as always
Walk in welcome. Friendly, knowledgeable employees. Happy with my tire purchase.
Always real helpful
Went to this store to get tires and waited an hour before I asked what was going on with them. I was told they had to call to know how to bill it through a fleet service but rather than take care of me when I came in they took customer after customer until I got tired of waiting and left. I will never go back to this location, the lone tree location is definitely worth the drive.
Always great prices and continued service
Very helpful and informative staff.
Excellent service quick in and out did exactly what they said they were going to do very professional thank you
Great price on some winter snow tires. Employees was very helpful. It took a long time but I didn't set a appointment I was a drive up. But overall satisfied right now.
Best place ever!!!
Got there at 12 noon and left at 415 because I got tired of getting skipped in line and watching the employees goof off all day they also told me the tires that I wanted was in stock on the phone and when I got there they didn't have them they will never receive my business again
This is another shop that I come to the suburbs for specifically because the prices and the service are so good. I drive a Chevy Cruze and was able to not only buy the tires I had been researching on the spot, but also have them installed instantly. I was able to drive my car with news tires on it in under an hour. I almost wish it took longer to install the tires, because checking out the rest of Countryside and La Grange is super fun!
Excellent service!!!!
Amazing service and care, especially from the manager Andy! Trustworthy business and highly recommended.
The staff was friendly polite and got me in and out of there as quickly as possible, I will use them again in the future if I ever have any additional tire needs
Horrible, I made an appointment online for 4pm. When I entered the lobby I waited 20 minutes and had 2 service people just turn their back to me. I rather pay a few bucks more for tires and get better service
Good prices and service.
Stay away! I have bought 4 sets of tires from these guys and they treat me like I've never bought tires from them in my life. I went in a few days ago to get my tires rotated and they said it would be 1 hour before they could get to me. I wound up going home and doing it myself. When I tried to take my tires off Discount Tire had torqued the lug nuts so tight on my traverse I had to use a breaker bar on my star. I actually bent my star when trying to loosen the lugs! Obviously they are not paying attention to the torque specs on vehicles when they tighten lugs. I'm just glad I didn't blow a tire on the side of the road and had to try to loosen them without a breaker bar, I don't know if I would have gotten the lugs off. I've bought 4 sets of tires from these guys and will not buy another set. I'm spreading the word to as many people as I can. Do not ddo business with Discount Tire.
Worst place ever never buying tires from them again, I always purchase Radials and winter tires from them and I have had it. When I went to get my new set of tires mounted on my rims the guy that helped me mike was completely out of it I had to remind him twice about the rims he was putting on the new tires, I then got charged again for mounting the new tires I was completely confused I checked the receipt and asked for a refund one of the managers spoke to me and said their was confusion and they will refund me my money, I came back to pick up my car with them taking off my new tires and telling me they couldn’t do it and since they did extra work they will not be refunding me. They threw on my old Radials on my car and had to go home the same way I dropped of my car such a waste of time. Today I found out they put my tires the wrong way my left tire on my right side and my right tire on my left side they are directional tires and you are not supposed to do that... it literal states it on the tires, this place is a complete joke...
These guys are always awesome, they know how to take care of their customers
I can't go on about how much Discount Tires is the best tire company out there. I have bought eight sets of tires from them, and they always beat the competitor price in addition they fix flats for free which is amazing. Just got new Michelins on my 2016 RX 350. They beat BJ wholesale's price.
Did all he could to get me best deal
Clean & great service, fast & friendly
They ALWAYS take excellent care of their customers
Have received awesome service everytime I've been there. Great prices and protection plans on tires.
Best customer service and very fast
This store is fantastic. They have always done me right. I brought a tire in today because a small tool in the middle of the road met my tire. They covered it under road hazard. (Even though it was real close to needing replaced.)
When I brought a tire that has the certs on them for a tag in the side wall. The tire associate at the counter that looked at it said that it wasn't deep enough to warrant replacement. When I told him, "so if the tire blows out on the freeway and someone dies, discount tire is willing to take on the liability? And if it pops, discount will come out and replace the tire, regardless of where I am" he agreed. Then noted on the account that the vehicle had been off road, without ever asking me because it looked like it had.
Been patronizing Discount Tire for over 12 years now. I've never had a bad experience, and have had MANY extremely positive ones. I HAVE been to "other" tire stores that just didn't cut the mustard. Few tire store measure up to Discount Tire. I've bought a LOT of tires and a few sets of wheels from these guys. You can't go wrong. Will be returning as needed for sure, and I'm a judgemental jerk so it's always with a critical eye. Can't say enough good things about Discount Tire!
Took 2 1/2 hours to mount 2 tires and they forgot to rotate the tires. Of course they offered to complete the rotation, but who wants another 45 minutes. Price was right! But service was not at the top of their priority.
Great staff, fast service, good prices. Just got 4 new tires on my car. Very satisfied.
Great tip notch staff. Been comming here for over 10 years. It gets busy though so don't go there in a rush at 3pm. Plan to wait as there are other customers ahead of you. Depending on the salesman you get they will deal with you on larger sales.
Fantastic customer service! was one of their busiest days (300+ cars serviced that day) and still got my tires replaced in less 1 hour and half with no issues. Job looked done correctly according to my non-mechanic knowledge.
Great customer service! They scheduled (and then rescheduled) my appointment, and were knowledgeable, courteous, and quick! The team is extremely professional, and made my first experience great. Will plan on coming back for sure!
Getting car servicing is never fun, and I have to say this particular location makes that process so much easier. I purchased a new set of tires earlier this year and there were issues with the system when I came in to purchase in time for the rebate I was trying to qualify for. Josh made sure I had everything I needed to receive the same amount for my rebate. They have excellent customer service, always pleasant no matter who is helping me.
Bought tires in Arizona got warranty on them. Damaged sidewall of tire took it in they replaced it no questions asked. I paid less than $35 for new replacement. This is where we're buying all our tires from now on. You guys rock
So I'm a delivery driver at Jimmy John's and someone ran me off the road and I got a bolt in my tire. I went to Wal-Mart and the worker there was going to do it but then the manager came out and told me to go away, that they can't accept new customers 30 minutes before closing, even though all their bays were empty. So I go to Discount and turns out they been closed for 40 minutes. But the guy says you know what we'll fix it anyway. Fixed it in 10 minutes. Everyone was really friendly.
Great prices and staff.
No pressure for up selling- some of the best prices I could find on the net. The cheapest price I could find around for my wife's SUV was $155 a tire. Discount tire had a better one for $130 installed!
Fair price for quality service
I will definitely be back. The customer service was top notch! Keep up the great work guys!
Great as usual
My go to for tire needs. Professional service. Wait could be long but it's worth it.
Jorden helped me out by patching my tire for FREE. He could’ve easily sold me a brand new tire but was honest and had it patched up for free! Very nice people here!
Great service, fast and friendly.
Very awesom places. All the workers I felt with were nice and polite
Good prices. Super nice no sketchy or pushy sales practices
I was really impressed with this place. I mostly expect bad or mediocre service everywhere now and having worked and managed a tire store for 8 years I ca say its the best place i have been. Alex Zack and Andy all interacted and helped in someway and all were great to deal with and seemed to work well together.
I've been a Discount Tire customer for almost 20 years. I've been serviced by them in 4 states during that time. They have always been awesome. The service is always fast and prices fair. This location is no different. They easily deserve this 5 start review.
Discount Tire is simply a great company to do business with. The customer service, speed of service and quality of work are second to none. The easiest place to take care of your tire related errands. Been buying my tires here for many years, and before that watched my parents have many good experiences when I was a kid. Many different locations, they've never done me wrong. I drive down from Summit County where I live now to get my tires here. One request: Please build a location in Summit Co! All we have is a terrible big-o! We buy a lot of expensive snow tires up here, and we need it to be easier, save us!
Nick S. Was great!
I had a bad leak driving through Denver. These guys for me in and out quickly and efficiently.
Super friendly staff. Very knowledgeable and work as quick as possible to move the customers along.
Let’s face it, in this day and age, customer service is rare to non existent. I was in town on vacation. My discount tire location is in Kansas City. We picked up a screw in our tire. These guys met me in the parking lot. Asked informative questions, took my car, jumped in and repaired the tire, took a rotary brush to the mounting plate and studs, brushing off rust. Checked all 4 tires inflation and were careful with my wheel lock tools and kit. The tire was repaired. The tech was being closely watched and advised by a supervisor who was keeping an eye on his every move. They came in describing the depth of my tires and assured me they’re still decent but that I would need tires within a year maybe. My car was backed out, they pulled it to the door, valet style, handed me my keys, used my name as they addressed me and handed me the paperwork and said no charge. They work very hard to earn your business when it’s time for tires. No pressure, no problems. World class service in a world which has forgotten how to impress its customers. Well done guys.
The best tire buying and service center for real customer service. Friendly and knowledgeable service technicians. E mail reminders. The best deal on tires anywhere.
These guys are great.
They go the extra mile for their customers, and very nice
Always a great store to visit
Bought tires from here less than a year ago, only about four or five months, and they’re already balding with the wires showing. I will say I have not rotated the tires since I bought them; however, they should not be down to the wire.
These guys are super helpful, and exceeded expectations on customer service. Also, they honored my warranty for a new tire, ordered it with no issues ( odd size tire, they didn't carry it in stock), and had it there for me 2 days later. Will be returning to buy a set of BFG tires in a few months when the other truck is due for a new set, as they beat the price on everyone within a couple hundred miles.
Excellent tire prices. Expensive install charge
3hours to put new tires on with an appointment. Come on.. why offer appointments.
Best tire shop in town! Quick service and staff was very friendly and helpful! I'll be coming back here.
These guys are friendly and good! Best price in Brevard!
Dominick was pretty awesome. My truck got some new "shoes" and I'm very happy with the cost and service.
These guys are awesome...
Repaired punctured tire in 1/2 hour. Fast, courteous service.
We have used this store several times, always have a great experience. Staff is very professional, work is done in a timely manner.
Good deal on tires. They also did a tire patch/repair for free, and another time checked what I thought was an issue with my wheel bearings. Very friendly. Would recommend.
I walked in today after missing my appointment on Tuesday. EVERY SINGLE EMPLOYEE GAVE GREAT SERVICE. They were all nice and were working very hard. There were 21 cars in front of me when I arrived. I waited for my car. I was out in 3.5 hours. Each employee was honest in regards to the wait being long, but promised to complete the service before the end of the day. Some customers were very rude yelling and cursing, slamming things, etc. BUT THESE GUYS REMAINED COURTEOUS AND RESPECTFUL. The service and employees are well worth it!
Friendly staff but they don't give accurate wait time for service. If they say an hour expect 2 hours wait
I was driving home from spring break with my family, and we had tire trouble, I stopped in here on a Saturday around 3 pm (they close at 5), they were very busy, but the Manager Neal, was great! He was able to get me a great deal, and get us back on the road within 90 minutes!!! It was great to see that personable service. I can not thank Neal, and his staff enough! You guys are awesome!! Also there is a Cracker Barrel right next door, so you can have some pie while you wait!!
Really liked the service found the exact tires I was looking for and their pretty fast with very reasonable prices
Great store. Everyone is friendly and helpful, top notch customer service. Highly recommend this shop for your tire needs.
As a delivery driver, they're always there to help me get back on the road...sometimes within minutes!!
Great experience with this Discount Tire store. Brett helped me out with my purchase. I was given a quote that was accurate to the penny and cheaper than anywhere else. They ordered the tires and called me when they came in. Got them installed the same day and a phone call when the car was ready. Exactly how it is supposed to be. Excellent service!!
Scott is so kind and helpful. Great service. I would recommend making an apt or you're going to be there all day.
Great sales, service, etc.
Made an appointment for 12:15 for Tire Balancing and rotation. Still waiting after two hours. It appears that they are putting walk in customers in front of appointments with a lack of respect for the time of those who made appointments in advance. Taking my business elsewhere when my tires need to be replaced.
Review 2.0 Excellent customer service and fast service. Was in and out in less than 1 hour. Highly recommended shop for all your tire needs.
I went there yesterday to have some wheels and tires mounted on my truck. They were both purchased from somewhere other than discount tire. All of the employees were very courteous and friendly. They got everything done quickly and without issue. Lug nuts were properly torqued, tires were inflated to the correct person, they even wiped excess dope from mounting off of my wheels. Great shop, I will be back.
This place was great. The staff was helpful, informative and gave me a good deal. Place was super clean too. Very professional
Great service, quick on changing the tires (even when busy) and great customer service.
Phenomenal customer service. Always have the lowest prices in Melbourne or Palm Bay. Really appreciate their honesty and professional atmosphere:)
Fred has always made sure I got what I wanted/ needed. I have gone back over the years because of the service.
You should always make a appointment with this place they do a great job it's worth the wait
Cool beans they beat out Wal-Mart by two hundred bucks same tire.
Quick service upon arrival..... two things, make an appointment first and if you just want to visit while out and about go first thing in the morning.
Nice people working there efficient job
Very professional and quick service. They get busy, just like any other location, but they move you very quickly.
Great prices. Excellent service
I've been too a few Discount Tires and the service has always been friendly and efficient. You're usually gonna wait because of the volume of customers coming in so bring a book or something. But, they have free bottled water and coffee so that's a plus, right?
Mr. Neal and the staff at this location are the best! I'm extremely impressed with the service!
Fast and friendly
Fast tire experience. They thrive to car for your tire needs for the extent of the life of your tires. Some improvement is needed when dealing with untraditional tires from some brands of cars.
The team here is great, very friendly. The service was awesome, all 4 tires done in a heartbeat. And to top it off the prices just can't be beat. Same tires were almost $200 more at competitors. I am glad I chose to do my business here. Will definitely be a return customer.
These guys have always been good to me, I have nothing but good things to say about this place all the way around from customer service to prices
The only place I will go !
They really do treat their customers right. I’ll never buy a tire anywhere else, and neither should you!
No appointment but got tires replace in about hour...great!!
That's what you get when you buy tires for $300
Was out pricing tires & rims for my truck. Danny had what I needed in stock. Went back next day & had them installed.
I normally purchase tires here and it is mostly due to the staff, inventory, and warranty. Quality tires at competitive prices. If there is damage to the tire, they will repair or replace. Financing available for pricier needs.
They went above and beyond when I showed up at the last half hour to get my tire checked. They really made an effort to get me back on the road, but unfortunately, I had a tear on the sidewall. Reasonably good prices and quick service!
This is my first time at this particular location. While the employees are very nice. I was a little angered because I showed up 15 min before my appointment, and they didn't take my car till almost noon. I feel if you make an appointment for your customer you should keep it. They should push back the walk ups for the customers that made the appointment. I was only having my tire rotation and balance done. That shouldn't take more the 15 to 20 min.
Great affordable service! Other shops wanted to charge me more the $100, I came here and the service was completed for $15!!! Wow!!! I love this place! Thank you Discount Tires!!
i have been using this location for over 10 years. I have always made an appointment. Every time I show up with any of my cars, my service is completed in under an hour. This morning was no different. Showed up at 8 per appointment, car completed within 30 minutes.
Very friendly!! Great service
They always do a great job
Team was amazing!! Extremely quick and professional and affordable price. I would recommend this to anyone and hope I do not have another nail in my tire soon, but when I do I know where to go!
Always friendly and they do whatever they can to please their customers!!! I will never buy tired from any other place!
My experience was surprisingly good. I expected a hard sell but did not receive one. You can do all of your research on the webpage and even pay for and reserve an appointment for the time you want to have them changed. There was no extra attempt to sell unnecessary services. They changed the tires so fast I barely had time to sit down and open my laptop to do some work. I am not exaggerating here, the entire change operation took 10 minutes. The new tires work fine and were priced right. In fact, they were cheaper than Sam's Club or Walmart.
Good service, nice people
Walked in, got serviced right away. My tire popped in a bad way and on the side rather than the tread (got side slashed by a rusty gas station curb), and I didn't buy the warrantee but bought my car used from someone who did. I thought I had no chance of it still counting as under warrantee, but I paid $14.05 for a brand new tire and installation done on the spot. I read my book while I waited and was surprised how fast it went since they said their appointments were booked and they had a 6 person line. A+ service, and no attempts to weasel out of the warantee (just checked tire pressure and mileage). Highly recommend!
Service was excellent - helpful, polite, quick!
For brevity my comments may seem a bit criptic. 10 plus year customer buying multiple sets of tires for all vehicles in my family. Asked over phone at McDonough location with associate to apply a competitive offer from another tire store chain tied to Atlanta Braves. 2 HR in previous day's games gives $100 discount. She said would need to consult manager and after a brief hold said competitors offer stated "certain" tires and asked me what are those "certain" tires. I replied I had not spoken with said competitor. Again placed me on hold 5 minutes and apologized for hold and again informed me I needed to provide her which tires were "certain " tires being offered by competitor and the tire I had inquired about was a DT private label tire and not eligible. I hung up and spoke with Hudson Bridge store up front about competitive offer on the same set of DT private label tires and they said without hesitation they would apply discount. I had the tires installed this morning at the HB location. The rest of the story is during the last 4 years this is the 3rd set of tires I have purchased with the Atlanta Braves promotion matched by DT at two different locations. I have purchased other sets without said discount. The McDonough store manager needs to understand the Lifetime Value of a customer. My purchase history was acknowledged by the associate by my incoming phone number as she called me by name immediately. The tires had a $50 mail in rebate offer which means the additional discount was $50 from the promotion. This manager allowed his young associate to be denied the sale rather than provide a positive customer experience. McDonough location gets 1 star. HB location and DT corporation gets 5 stars. I hope that young associate reads this review and not learn poor customer service skills.
Staff was very friendly and professional, I arrived earlier then my scheduled appointment, my car was taking in immediately and I was done and out of there in 4o mins
Great tire place. The guys are friendly too.
Great place and good pricing. Will match competitors. Make an appointment though. They are always busy.
The guys here are very helpful and knowledgable.
I came in for a tire estimate to shop around for costs and was greeted with friendly and helpful service. They gave me the best price compared to other costs online without any questions asked. They did not try to push unnecessary sales on to me and treated me with fairness and respect. Thank you Jacob and Mathew for your help and going above and beyond.
Great price great service ,coffee and water,great service time,got rebate even with great price
Great Guys 100 percent great customer services
Austin was professional, they were very busy on the day I was there to get a flat fixed. Had to long wait time but, was rewarded by a free repair and balancing. Enjoy the free pizza from me.
I've been coming here since 1999, but boy have the service been terrible lately. I guess it time I spend my hard earned dollar somewhere else.
Tan interior, black fingerprints all over everything... even the ceiling... going to have to pay to get the car detailed so did I really save anything? Also, called at 2pm to let me know my tire came in after was quoted am timing for eta. Missed a whole day of work because of it. I'm severely chill and understanding, but this experience really tested my patience.
I could get my tires for a little less money at one of the Member Warehouses, but always go to Discount Tires for the service, which in my opinion, is consistently unparalleled.
Great to deal with if you are buying new tires. Try to warranty anything and the fine print gets you in the backside. Thought i had the Asst. Manager on board but of course he is not around when its time to put thier money where their mouths are. Stay at the local shops...
Always great service
High prices with long long wait times for some of the smallest things to be done.
Very friendly staff, great prices
Excellent customer service
I made an appointment and showed up 10 minutes before my appointment. They told me that there were 2 other appointments ahead of me so it would take more than an hour to fix a tire. But, they take people without appointments ahead of you and after. These folks without appoiments came in after me and were taken care of before me. Why is it these days that appointment times mean nothing to companies (or dr offices) and if you show up late for your appointment your out of luck. Is this what customer service has become these days?? Why bother making an appointment. I'll find another place to take my business.
Good friendly service. Good prices on quality tires.
I have five automobiles, and I only trust Discount Tire in West Melbourne with my tire needs, and here's why. Yesterday, I noticed a large screw in my right front tire. I took the car to Discount Tire and was met in the lot by the serviceman. I showed him the screw and suggested that my tires be rotated while there. Even though they were obviously VERY busy, My name was called, and my car waiting for me up front. I stopped at the desk to pay my bill, and they said "no charge". I couldn't believe it. A month before, I brought my other car in for a TPMS sensor error. They checked and reset the sensors again, at no charge to me. Rest assured that I will return when any of my cars need tires. FTR, I have had NOTHING BUT TROUBLE when dealing with the local Tire Kingdom and will never visit any Tire Kingdom store again.
Very knowledgeable staff and quick service, the only issue I had is that I had 4 new rims installed and they look great, after I cleaned all the installation grease off that is , but the 4 stock rims they took off, they totally scratched the Crome all up on two of them, very disappointing . I’ve had my automobile for 4 years and take pride in my things so seeing two out of my four stock rims all scratched made my stomach turn. I wouldn’t recommend this shop.
Always an amazing group. Jake was a great help and very personable. Thank you for the great service and speed of getting me in and out.
I've been a customer of discount tire for over 10+ years. Never had one problem!
Great tyres, facility, personnel. I have been recommending to a lot of people
Excellent experience. Flat tire on a family trip. Called and talked to Clark who pulled the tires for me so they'd be available and ready to go as soon as I arrived. Met in the parking lot by Sean who was personable and friendly. Directed me towards wifi (Burger King) and called me as soon as my car was ready. Easy and friendly transaction. Thank you.
It can get busy, so it's best to make an appointment. These guys were professional and quick.
The guys appears to be very professional, love the customer sevice.
Ordered tires for me. They had them later that day. The install was good with the technicians taking care of my rims. I will be back!
I'm at my son there to get a new set of tires. The salesman was named Josh. He was very knowledgeable and very helpful. Their prices can't be beat. And their customer service is off the chain. So before you go pay extra money somewhere else. Check their prices. This is the only place that I buy my tires from.
I needed a tire rotation for my Saturn. When Stone looked at my car, he knew immediately that I needed an alignment as well and recommended an auto shop that could do it AND on a special discount. When it turned out that I needed new tires and wasn't prepared to buy new tires, Stone was able to help me purchase two new tires that were very affordable for the unexpected expense. Thank you!!
Great place to go this place tire discount. All the staff were friendly and helpful to the customers. Well done guys thanks so much
Fast service and very friendly agents
They fixed my tire for free, but it took forever. I was originally told it would be about an hour. After more than 2 1/2 hours, it was finally done. They were busy, but one employee was walking the shop floor, half-heartedly sweeping the floor, and another employee that just seemed to walk back and forth, but not do any actual work. You'd think they would put them to use when they're so busy.
Always quick, polite, clean, and honest. Really appreciate the great customer service and the convenience they provide.
My favorite place next to Harley Davidson
I found a bolt through my tire on the way home and the first place I thought of was Discount Tire located near my house in Hammock Landing. The manager Bryan took great care of me, the price was just great, and they even shined all four tires. Will definitely be back for my tire needs.
I made an appointment through their website and I was seen promptly at my time. The staff was incredibly friendly and helpful in picking out the best tire for my driving needs. They didn't push me to the most expensive tire which a lot of places will do. I was super pleased that they honor a military discount on top of their $100 rebate promotion. Most business will only allow one or the other if they are having a sale. Thanks for a great experience and for helping me save a lot of money!
This is the only place I will take my car to work on tires or buy tires. I found a screw in my tire today while I was working and was worried if I’d have to take the rest of the day to get it fixed because I use my car for work. I called this store, explained my situation, and they had my tire patched in 20 minutes. They work fast and have great customer service.
Great service
I'm been buying tires there for the past15yrs and never had a bad experience they always honered there warranty policy
Best tire shop. They fix flat tires free of charge.
Quick service, took 4 hours to put new tires on my car even though I didn't have an appointment. I caught a Lyft to work after dropping my car off in the morning, was ready just after lunch.
I've been to this Discount Tire multiple times with multiple people. The staff is always extremely courteous and they always help you find the best deal. More than that they are always very honest on whether or not they need to fix or replace a tire. They've earned my loyalty and I wouldn't go anywhere else
Excellent customer service from the bays up to the manager. They go above and beyond. It was a nice change from what the normal standard of customer care has become. In my case they made a mistake several years ago in a fitment. They caught it and made it right five fold. I never had to ask for a thing. It is commendable. If this is the business model then it works. If not the corporation should take note to see what the location is doing right. GAA 17
Fast service with great prices. Patch my tire for free and checked pressure of all other tire. Will be returning in the future.
Friendly fast service.
Great place. Great people. Great service. Would recommend It to anyone living near palm bay.
GREAT SERVICE & GREAT PRICES! Shopping around for four good quality mounted tires they had the best prices, beating even a sale at Walmart! Manny went above and beyond to help me out. You don't get service like that anywhere else. I'm old so I know stuff like this.
I damaged one of my tires on the road and stopped at Discount Tire to get it replaced, because they were close to the highway exit. I expected to replace both tires on that axle. When their tire specialist looked at my tires he said the undamaged tire on that axle had enough tread that only the damaged tire needed to be replaced. I felt that I was treated very fairly and honestly and that they had my best interest at heart. They completed the job quickly and professionally. As a walk-in customer with no appointment, they had me taken care of and out the door within 45 minutes. They offered me road hazard protection on all 4 of my tires (which I purchased) even though I didn't purchase the other 3 tires from them. I will do all my tire business with Discount Tire going forward.
Amazing service. Just expect a 3 hour wait time
Always very busy, good prices make it that way
Very quick tire changing
Great
These guys really take care of you, you can tell they are just trying to provide the best service available!
Awesome customer service good prices
Very helpful !!! talked to them about lifting my jeep 4 1/2 inches and getting tires from them and hands down the best deal you can find if you're looking for 33/10.5 wide on a 15 in wheel!!! Best deal ever ! i'm pretty sure the tires were $ 211 a tire and on top of that a $100 mail in rebate
Good Prices and Great service. I use them all the time and there always on great.
Everytime I've been there, super friendly. They take the time to make sure you understand everything. There price are unbeatable. Im comfortable enough to send my kids there and know there not going to get ripped off.
This Discount Tire location has great staff that are very helpful and knowledgeable. I've been here several times for their free tire check as well as for new tires. Even without an appointment they were quick to address my issue and get me back on the road.
This location was slammed with alot of people. The staff are very courteous, patient, and professional. Troy and Kali are the names that stood out for me. You have a repeat customer for sure!
Great experience here. First time at this location and all of the employees were very friendly and professional. I came in with a leaking valve stem and they replaced it quickly at no charge. I was in and out in maybe 10 minutes, I was honestly shocked. Experiences like this are why I always go to Discount Tire.
I have bought tires here 3 times for two different vehicles. The prices and service have been fantastic. The after sale service is outstanding.
I have mixed reviews when it comes to this place. In the one time dealing with them me experience was great at times and terrible at other times. Here's my experience... I called because I had special ordered some winter tires and wanted to be sure they were in. I was told they were there but hadn't been entered in their inventory but the employee went and physically saw them. I called 2 days later when the snow finally cleared out and was safe for me to drive with my summer tires to have them swapped. Before leaving i called to be sure they had time available and the guy on the phone told me there were 24 cars ahead of me AND that they didn't have my tires in yet. I explained to him what i was told 2 days prior and he continued to give me attitude and try implying that i didn't know what i was talking about. So, i went in and spoke with another employee, explained the situation and said no problem. I left, and called back at 6:15pm (after closing hours) and no answer. So i drove there. My truck hadn't been touched after 3 hours and they tried telling me they can't find the tires. Then another employee said he would look and thank goodness he found them. Told me to give them 20 minutes and he will have all 4 new tires pout on the 4 new rims I had. Needless to say, those guys doing the labor hustled their butts. While it took about 45 minutes... I've got to give it to them in the garage... they are hard workers! I was overall pleased with the quality of work and had no issues after leaving.
They did a good job . I wish it could be done faster but with that to be said they were really busy I understand still gave them a 5 star rating. I do recommend them though.
I will never buy tires anywhere else! We have bought two sets of tires from them and could not be happier. They are always polite and nice, no matter who you deal with. We have warranties on both sets of tires and if there is ever a problem we just drop by and they take care of it. Also it is always clean and comfortable there. Great service!
The tires are reasonable but you have to buy protections on the tires. Like a flat repair. Like does it give away. 40000 miles or 60,000 miles. Things that you would normally get on Tire or somewhere else you have to pay for
Worst experience ever. Got here at 9am, booked in at 10 and till 1pm my car wasn't even taken in yet for a tire change. The manager is rude as f****.
I have been coming to discount tire for years they have always been great!
Do not go if you don't have at least 2 -3 hours to waste. Customer service horrible. Had to wait in line for forever just to speak to someone and all I was getting was a simple rotation.
Awesome had tires put on. Very quick
Awesome service! Will definitely recommend them!
Love discount tire their very attentive to my needs, everytime i visit. Thank you.
Ok place cheap use tires
This place has the nicest people. They helped me save a ton of money and got me back on the road pretty quickly. Won't ever go to another tire shop. This one has me.
Always a pleasure, even when you are dealing with a bad tire. Super helpful!
Terrible management and service. Appointment times are not honored. Had an appointment and waited for almost an hour behind people without appointments. Staff seems quite confused as to whether and how they honor appointments. Would not recommend--not worth the waste of time and frustration!
Needed tires balanced. Took my vehicle in and found out that the last company that balanced them didn't do it right
Repaired 2 tires for free. Usually come here for all my new tires. Cheap prices and friendly staff.
Fast ,friendly , eager crew, in and out as usual great job guys. Keep it up... ( Falken 615k)
As always perfect experience here found out some needed information and with awesome customer service.
Came in for a rotation and they had me out faster than they estimated.
Discount tire is the most friendly, well rounded tire places around.
Greg helped me pick the best pair of tires for my situation. He doesn't oversell and you can tell he really cares about getting the right product to fit your needs.
Good service great
Wonderful costumer service and knowledgeable staff.
Great place to get tires
Top notch customer service. I highly recommend going here for tires or tire fixes.
Went quicker with appointment today
Came in for a tire repair after getting a bolt in the tread. With no appointment, I was able to wait an hour for a free repair. Friendly service with complimentary water and coffee while waiting.
During install of a new set of tires, they managed to crossthread a lug bolt. Didn't discover this until I went to remove the wheel for install of my summer tires, and they would not cover the damage. Spent $115 of my own money for a new lug bolt and thread repair on the hub. Take your car to another shop, not worth your time and money for shoddy work here.
Good service but all the add on charges add up.
Free air and good service, nice people
They fixed my wife's flat tire in less than an hour. No huddles, in and out in a heart beat. Great place.
That crew was awesome if you need a whole set of tires or just a tire fix that's the place. I had a messed up tire and got a new one most places won't do that.
Poor customer service the kids at the front there are rude. Went to buy 4 new tires came out with none balanced went bad told me they were fine then I had to go to firestone to fix it no now my car rides good.
Very pleasant and easy to deal with mechanics. Work done right and on time.
Omg....the best service ever. Walked in and was assisted right away by Neal. You're not pressured in to buying something you don't neccessary want. Every single person we came in contact with during our visit was nice, professional and asked if they could help. I will definitely continue to visit this location when needed. On top of great service car rides great with new tires.I would highly recommend....
Absolutely amazing service. A lot of tire places only care about money, but the staff here is all About safety. They helped me get two tires I could afford and were quick and efficient . I will never go to a different tire place, ever. Discount Tire is my place for tires and you should come experience the amazing staff that go above and beyond for every single customer.
Fair pricing and great customer service every time!
Good work and got us out of there in a timely fashion.
Great place
Jaime and Christian were extremely helpful getting me in and out. Fantastic staff!
Always a good experience, and my bad tire was changed quickly despite not actually having one at that store.
They are extremely dishonest. We purchased tires from the Nampa store on a Saturday, they said they rebuilt the sensors. On Monday, the tire sensor lights go on. My husband goes back to the Overland store and they tell him that they didn't rebuild the entire sensor and it will cost $50 per sensor to fix it. I will never do business with them again!
Fantastic service from these guys. EVERY. SINGLE. TIME. It's why I just keep coming back year after year and car after car. It's why when someone tells me they need new tires I refer them to Discount Tire. I've been to a number of Discount Tires stores and there's a reason they are always busy and it's not because they are slow. Even when they are busy the customer service is still better than most of the other places out there.
Always great service and prices
Neal was out standing from the moment I called. They were crazy busy moved quickly but not rushed. Neal really worked it out and I was in an out in and 20. They have my loyalties for life. Thank you Neal after the week I had I needed a pick me up. Thank You Doreen Weiseger
Don’t trust the tire leakage repair at this place. Today a professional at Costco told me that the repair done by this place was a horrible job and “it should never been done in the way it was done”. It gave me a slow air leakage and unrepairable tire. I have to get a new tire! This was the consequence of the “free tire leakage repair” from this discount store! It is my lesson!
Great. Friendly. Professional
They were fast got me in and out in 20 minutes for 3 new tires
Service here was so good, I emailed corporate to tell them about it while I was waiting. Ed took a personal interest in helping me find the tires I needed - even though I drive an uncommon car. The tech who worked on my car was motivated, courteous, efficient and thorough. Even gave me a compliment on my car when he returned it to me. Before I lived in an apartment, I used to just take my wheels and new tires to a tire shop because I didn't trust anyone to touch my car. Both times I've been to Discount Tire, they've been fantastic. They have earned me as a customer for life with lower prices and better service than the competition.
Very friendly atmosphere. Price for the tires was fantastic. Service was excellent. The store and restrooms were very clean. The chairs were comfortable. EXTREMELY HAPPY with my experience with them!
The manager is very polite every time I have been in :-) the staff is also polite and quick to get me back on the road :-) this is the only tire place I go to, I would highly recommend!
Well they got tires. Discount tires. They Ware funny unless you spend 100$ for a tire. Mind as well go to Goodyear.
Too long to wait for one tire
Sometimes very unorganized and give wrong advice. Priced right
They were able to get me nicer tires for cheaper than I previously paid
Best place ever. Don't even bother shopping around like I did save yourself the trouble. Best prices and best service.
Great customer service.
I won't go anywhere else! The customer service is great and the people are very personable! Thank you for always taking care of us!
Prior to this review I usually rated discount tire a 5. I have 3 cars in our household and bought them each a set of blizzak snow tires and two sets of regular tires for the cars. My truck will need new regular tires next year. That's 5 sets of tires with the last 2-3 years. I no problem with the guys up front, they are great. My issue is when I bought the snow tires they told me it would be 40 dollars to switch them out. Last Spring it was 50 dollars and when I took my wifes car there today I was charged 65 dollars. They told me it would be an hour and it was an hour and forty minutes. That's a steep increase in a couple of years and matches the highest priced place the valley. There name is discount tire????. Frustrated I called around. Most other places were 60 yeah they raised too, I didn't ask if there was a discount if you had bought tires there. I found the cheapest to be Big O tires at 55 dollars and they told me that there is a 25% discount if I had bought the tires there. They got daughters car right in and done within 25 minutes. May have to rethink where I do business
I highly recommend this Discount Tire location! I don't usually write reviews, but I felt like I had to recommend this place. The people are very nice and work extremely hard. They were really busy today, but they honored my appointment and got me in and out quickly.
I had two tires damaged, went to the Peachtree City store first they had one tire my size. They fixed me up and located another tire at the McDonough store. They were covered under the road hazard warranty. I do recommend it. Both stores were great and accommodating.
I have had the opposite problem that Jason Taylor had. I bought tires from a local mom & pop tire shop and have regretted it ever since. I have been treated better by Drew, Jake, & everyone else at this place better than I have at any other tire shop i n the valley. I won't make the mistake of going somewhere else again. I was really happy with the 2 sets of tires I had previously bought from them. I received 80,000 miles of use out of a set of 60,000 mile warranted Michelin LTX MS2 purchased here. I couldn't be happier with the tires and the service.
Super helpful and friendly customer service. We've been going here for years, we don't plan on going anywhere else
Kept the details of my appointment. Friendly, knowledgeable, and had multiple options in stock. What more could you ask for?
Great experience over the phone and when I went in for a visit. Highly recommend this place!
Really good tire shop and they are one of the only to price match and actually live up to having the best price around! Very helpful!
With a appointment and ordering tires on line I was out of there in 45mins. Only problem I encountered was I stood by the counter for 10 minutes without a "hello" or "will be with you in a moment", it would have been nice to be acknowledged. I understand though because they were super busy. Great staff
Stopped by to have a screw removed from my tire. Everyone was friendly and happy to help.
Bought all season tires two years ago and they've worked great. Got a nail in one and took it in, fixed and on the road within an hour with friendliness and care along the way. I've never felt pressured to purchase things I don't need and the free flat repair can't be beat.
The one good thing I can say about this place is it's cheap. You know what they say though- you get what you pay for. I arrived a few minutes early for my scheduled 10am appointment. It was 10:20 before I got waited on. Then it was after 11 before they took my vehicle back. At 11:45, they bring the truck around except the wheel I had requested be mounted as the spare wasn't there so back it goes again for another 20 minutes. Kaufmann was actually a tad cheaper for the tires I wanted but I mistakenly believed Discount would be more convenient. Next time I'll drive on by.
I had an amazing experience. I got a flat tire(a week into having my car) and they were able to get me the correct tires(at a good price), saved me from having to get one extra tire, and I was able to leave my car in the morning and go to work. I expected my car to be there all day, since the tires were coming from a different store in town, but it was ready before it was even my lunch break! Everyone was incredibly kind and helpful. They also have an amazing warranty for my tires! I’ve lived in Colorado all my life and it’s the only state I’ve driven in and Ive had my share of experiences with flat tires(so many potholes) so it’s defiantly a must!
I went in because my rim was bent and I thought I needed a new tire. Jordan took care of me and my tire and in no way do I feel taken advantage of. I'm so impressed by their work, their knowledge and integrity. Lifelong customer now.
Sales team is great and full of knowledge but I’ve have bought tires on 2 cars and both cars had a problem to do with them working on it. First car ended up with a stripped stud when I went in for my first tire rotation. It wasn’t a big deal as it is a 2000 accord. My second car ended up with a abs light on the day after having them installed. Turns out I have a broken abs sensor. Idk what they’re doing at that location but I don’t think I’ll be taking any of my vehicles back.
Everyone there is very nice. Was helped right away from when I came in to drop off my car to when I picked it up. I was very pleased with their service & will definitely be using them again.
There was a long wait and the new tire I bought keeps having low psi every few days and the tire sensors were switched around and this isnt the first time the sensors were corresponding to the wrong tires.
Discount Tire is amazing when it comes to tires. You simply can't beat their service before and after purchase. This location is great. Ask for Christopher and he will definitely take care of you.
Only tire place I will take my cars.
Good place for Michelin tires
Joe was awesome very professional
Recently bought 4 tires, the staff was very efficient and very helpful in advising me on choosing winter tires.
Superb service and the quality of their products for the price is super.
This location was professional, courteous, efficient and helpful. Their waiting room was spotless (but I wasn't there long!). Highly recommended.
For a discount tire store they take great care of their customers. Service was great and they have very good warranties. EDIT: I've had two visits using this warranty already. After the initial install was finding that my car is pulling to the side and they quickly found it was a manufacturer defect of one of the tires. But then after driving on the highway was finding that I was having lots of vibration, which turns out to be from the new tire being incorrectly unbalanced. But turns out it was equipment failure, and 2 days after I had the replacement tire they had all their equipment recalibrated. They rebalanced all my tires, all under warranty. And they took care of me very quickly this last time during the middle of the day with a full parking lot within an hour which is pretty quick.
I waited for almost 4 hours. Got there at 12:30 PM as a walk in but kept getting bumped down for people with appointments that came later. I don’t even care about the warranty anymore I’m officially done with Discount Tire and will have to find another chain for tires.
Always friendly never give you any problems with warranty work. Just an Awesome crew. Visited 5 times. Thanks McDonough.
Quick to sell you a tire without proper procedure of identifying the condition of your tire.
Great and quick service!!
Good service 1 hour tire option and cost do what's best for your budget
Discount Tire offers free tire pressure checks. This is very convenient and helpful. And this was the reason for my visit.
Zach has helped me on a couple of tire purchases. Never a high pressure sales pitch; he just asks the right questions and shows the best deal for the need. Great place to do business.
man, five star service up in this mother trucker! these cool cats had my tires rotated, balanced and set me on my way so fast i just about soiled myself with excitement. highly recommended.
I have been going to this store for many years with different cars. I went today 11-17-18 and got there at 7:20 AM. Only one other car was there and we waited in the car (it was cold). Suddenly a bunch of other customers got there and started forming a line that did not represent the order when everybody got there. I just do not have time to fight this people that abused the lack of a SYSTEM from discount tire. I did called and told Damien who was first in the lot and that he should ask that customer(red cap) about the order in the lot . So disappointing! complete disregard of customers.
Great service! Quick and easy to get things taken care of.
Good service, very helpful! Had a screw in my tire, they were able to repair my tire and get me back on the road quickly.
Discount Tire gives extraordinary customer service. Everyone that helped me was consistently willing to listen to my needs and exceed my expectations! Austin set up my paperwork after Josh checked my tire pressure and advised of a slow leak that needed attention. Adam was my first point of contact to get someone to help me and close out my paperwork at the end. The manager, Chris was also hands on. I watched him help customers continually. He explained what had happened and the possibilities in a way that I understood and know what to look out for in different seasons. I was impressed with all of them. It turned out they were able to fix my flat and I was astounded that it was free. They also took walk ins around those with appointments, balancing their schedule perfectly for those with appointments. It was a very snowy day and their competitor across the street was not taking any walk ins at all. This convinced me even more that this is the place to go for tires ALWAYS!! Thank you to all at Discount Tire for walk on water service!
Used them when I lived in Texas bought a new car registered my tires Richie was excellent and professional
Very kind and caring I wont go any where else beside Discount tire.
Had them originally put my tires on so free balance and rotate for life is a good deal and they were happy to do it. Recommended.
Incredible, fast service! Customer care is beyond words, thank you so much for a great experience!
Amazing work
Very helpful and knowledgeable. I have been using them about 4 years now. Staff are always friendly.
Stab Me in the eyes with a pointy Sharp object ( Former Tire Service Manager ) it never has taken any professional tire facility 3 hours to fix a flat , Rotate and rebalance 4 tires ( that job should only take 45 minutes tops ) however it was my first and last at this location.
Great customer service
Went in for two new tires. Everything went great until they finished and gave me my car with my tire pressure light on. Had to stop and put air in them. Don’t see how someone leaves a tire place with the tire pressure light on.
Great place to buy tires
The Lagrange location is always really busy, which is a good thing. But I've had luck getting timely help from this location.
Knowledgeable salespeople. Good prices.
Absolutely love this place. The staff is very friendly and know what they are talking about. The prices are great and service is top notch!
Walked in a little early had an appointment for 9 AM. A young man named Carlos took my information said it would be an hour and within an hour a young man named Josh came back with my keys explaining to me that I had two nail one in each tire in the front and that they were able to repair and all this took place within an hour made me very happy
Great service!!!! Did the job as promised- ON TIME!!! Very impressed!
This place is a joke!!!! There was a few nice people here but the others not so much. We had two tires on our trailer blow out on the interstate and we needed tires fast. We thought we was getting a good deal on tires when the guy said there 87$ each for brand new tires. But we was fouled our total came out over $300. And they didn't even put them on our trailer we had to go to the parking lot beside them and put them on our self with it pouring rain. If we wasn't in desperate need of tires we would of never bought anything from them. They will rob ur wallets and try to talk u into this and that things. This place and people are a joke!!! Guys don't let ur woman go in here alone they will try to talk her into useless thing for yalls ride. So don't use them.
UNDERSTAND- appointments will come FIRST, walk-in's come second. Even if walk in was here first. Disappointed customer I am.
Needed air in my tires and didn't know where to go. They were friendly, no charge, only took 5 minutes.
4 brand new tires, excellent customer service. Next time I need tires, I'm coming back here.
I love these guys always great to work with
Fast service.
Super nice people. Fast service. Appointment recommended. But they usually can work you in if you're having any tire issues. Clean restrooms. They have complimentary coffee and water. Cracker Barrel Walmart Office depot Moe's all in walking distance if you'd rather go grab a quick bite or go shopping Highly recommend this location. They get you back on the road quickly
My favorite tire spot always good customer service great rebates
Definitely don't go here! They just screwed up my tire that was still good and broke the brake on that tire as well which cost me another $200 to get fixed and then found out I could have bought better tires for cheaper than what I got for the cheap tires at this location. Don't go to ANY discount tires in Florida this isn't the first time something like this has happened to me at discount tire but has ONLY happened to me in Florida. Been a discount tire customer for 20 years and now will never go back!!!
Great service, everything is so easy with them and they typically get things done really quickly. (The best time to go is usually in the morning). I absolutely recommend them!
Always a long wait. I took the tire off myself, made an appointment and it still took over 3 hours for a flat repair. I've been getting tires here for years but I believe I'll take my business elsewhere. Discount tire is a great company but this location needs to work on service times.
This location is very convenient and professional! I am so happy with my service from Sam and Joseph. They were courteous, polite, and professional. They knew their stuff! I came in with a flat tire and I was in and out in less than 30 mins (even during the busy lunch hour) and all covered under warranty! Highly recommend.
So helpful!
Their wait is like no wait at all... Usually I would go to another auto shop in Macon and I waited 2 and a half hours for a tire change and rotation... But I went here and I waited not even 30 minutes for the same thing and the wait room is clean as hell! Fast environment very friendly environment... Keep up the great work!!!! If I had more than five star rating I'd put 100 stars of outstanding!
Nice, quick, reliable, and friendly service.!!! Nice
Great price and service
Discount tire was their when I needed help with my TPMS. The staff was amazing and the service was great. They could always fit me in. They are very skilled and quick the quality was exceptional.
Very helpful staff good prices quick service good coffee
The manager helped me as soon as I pulled in. He shook my hand and made me feel welcome. In and out in 30 minutes for a replacement tire. Would recommend.
Been a satisfied customer for many years. Best service and warranty ever. They match prices, so I can't imagine going anywhere else for tires.
Very courteous helpful staff.Thank you the two Eddies for your assistance today.
Fast, efficient and courteous service. Great job! I spoke to 4 different personnel and everyone was really helpful. I had a 10AM appointment, but ran late and came in at 10:20AM to a very busy store. Left at 11:45am after finalizing paperwork and payment. Came in to replace worn out tires on the front and rear of the driver side. When my vehicle was being worked on, I happened to notice that both rear tires were off the vehicle and one of the tires had already been removed from the wheel. Fortunately, I was able to talk to the technician to confirm the work order so we were able to correct the error before all work was completed.
Here's the deal with this location. I've been coming here for about the past five years or so. The first few times I've come here I have had excellent service. I had no complaints. Then within the past year or two, I've noticed that my experience has been getting a little worse every time I come here. Last winter I called to swap out my all season tires for my winter tires that I had in their off site storage. when I arrived for my appointment, there was confusion because they thought that I had two tires, when I actually had all four. That extended my wait by about a half hour. Then this past spring, I called again to have my winter tires swapped out for my all season tires. When I spoke to the person on the phone, they said that my tires would be in that following Thursday. But I never got a call. So I had to call them and ask where my tires were. They said that their truck was canceled and that it would be out by next week, but then that next week I never got a call saying that my tires were in. I went back and forth for another 2 weeks asking if my tires were in and they kept saying they would be in the following week. That last week, I yet again did not receive a call saying that my tires were in. I had to call, in order for them to tell me that yes, my tires were in fact there. Fast forward to when I arrive for my appointment, and I was charged for storing my winter tires. But then the person behind the desk forgot to charge me for swapping out the tires. Then, as I was leaving, I noticed my car now pulls a little to the left. this was not happening at all before I have these tires swapped on. Lastly to add to it, two of my aluminum tire valve caps we're missing, and replaced by generic black plastic caps. they couldn't have at least told me that they lost two of my aluminum caps? I'm really disappointed in my last experience there.
Great place, got the tires rotated 5k miles already.
Best prices. Excellent customer service. Everyone there is really great. Super quick even on a busy Saturday morning.
The best customer service ever. I had the pleasure of dealing with Eric the manager. I brought in my Mercedes SUV because of road noise. He asked what my priority was for the new tires. Cost, road noise, mileage, handling or stopping distance. I chose least amount of road noise. OMG, the tires he recommended have zero road noise. I love them. I can't recommend this place enough, Eric picked the perfect tires for my Mercedes, I can hear a pin drop while driving. Thank you for a great experience Peter A.
Such great service and the insurance is so worth it! $11 for a damaged tire due to road hazard! Thank you!
Outstanding service! I literally observed them to take care of someone behind me in a difficult financial situation. The guys were polite extraordinarily safe and did everything they could. I will certainly come back here again for my tire needs.
Great service.
Love this place! I made the mistake of buying my tires from another tire store near me and then shortly after I was turning out of my neighborhood and I turned to short and hit the curb putting a hole in my side wall of the new tire. The other store told me it was going to cost me the price of a new tire ($227). So I went back to Discount Tire and told them my store they asked me the brand of my tire and the model. I told them and they carried the same tire. So I paid the price of the road hazard protection from them ($70) and they gave me a brand new tire. Thank You Discount Tire you have a customer for life!
We were trailering a triple axle trailer/boat to south florida. Had 2 tires blow. We pulled in there decided to change all 6, those guys had us in and out of there in 20 minutes, not kidding. They were like a pit crew, 2 guys working on our trailer. Great service, great price. The jokingly asked if we timed them, I laughed, they may have been serious. They are not local for me, but I would buy all my tires from them. Quality folks.
The staff were great there was no pressure to purchase.
Couldn't believe how fast they were and did a good job
Great service and fast
Always great service from this store.
Not reccomend go to the Lombard store..10+
These guys are always busy! Especially this time of year when there are so many people coming in to switch snow tires and buy new tires. But they always get the job done right for me and find time to get my free rotations done. I just bought a new car and they even took care of that rotation free of charge. The tires came with the car not discount tire. Keep up the good work!
These guys are fast and know what they are doing. Not all of them do.
They treated us well.. No hassle and got done in a good amount of time. This have been great
Great service friendly staff. Sometimes the wait is long but what else would you expect when they have great service and for the most part it is free unless you are buying new tires. I have purchased tires for two of my cars and will purchase their warranty on the tires on my wife's new car.
Quick service. Friendly staff
Courteous and friendly service members.
Terrific service. The staff all friendly and fair prices. I will come here in the future for all tire needs.
Excellent service, professional and good prices. good advice to solve any situation with what the tires are concerned.
I have been using discount tires since I got my first car, they have never done me wrong. The day before thanksgiving I had to get new tires to be able to make the drive out to see family. I knew it was going to be busy so I made an appointment and chose my tires online. It was going smoothly until Kali pointed out to me that I had bought the completely incorrect tire for the season. He found me some tires that were in my price range and would work, unfortunate I had to come back later in the day. When I came back later, after waiting for two hours longer than I had planned, Kali came out to talk to me and he let me know the tires he recommended he didn't have in stock. Before I could say anything he let me know that he had upgraded my tires, took away the service charge and that I would only pay for the original tires. He provided exceptional service that he certainly didn't have to, I ultimately drove away with better tires and still in my budget. Even though it took longer than expected, Kali certainly did me right and cemented the reason while I will always choose discount tires. Thank you!
Good price. Fast service . They act like they want and appreciate your business. I'll go back again
They are always on point with good fast car service! Love them!
Always professional, helpful and honest.
Great tires at a great price. Fast, friendly service. Great follow up.
My truck is rolling great, this is my 3rd time with discount tires and so far I'm Happy
These guys are awesome! They honored warranty when I didn't even buy the tires there. But beforehand when I had purchased the car at Corwin Ford 3 months ago they had just put them on before I purchased. Again, I had a totally awesome experience and the service was friendly and very professional.
This is an amazing place. When I told a staff that the tire pressure warning signal of my car has been always on, he was knowing exactly what to do. Also, he was very nice and gentle, explaining everything kindly I wondered.
Lifetime customer because the Discount Tire in Grand Junction saved my life towards the end of a 3000 mile trip.
One week after getting two tires and they repaired one of the existing like new tires I stopped at a near by tire shop as the repaired tire still had a slow leak. They told me that who ever repaired the tire made it unrepairable due to the way they got into the cord and I should return to discount and complain. Well when I got to discount the guy was such a robot I didn't even get so much as an appoligy, paid for a new tire and waited 2 hours for the privlidge, LOL never going back & telling everyone I know to avoid these dip sticks too.
Had tiers rotated and balanced under 30 minutes.
These guys and gals are truly awesome. When I was in desperate need of tires they were there to help in any way and because they had no used in my size they have me new .
Excellent service. Great prices. Clean waiting area & restrooms.
Always fast and friendly. Got a flat from a pothole, had the warranty and they replaced it no questions asked. Love this place!!!
Great prices on tires, poor customer service. I had spacers on rear wheels to provide adequate clearance between wheel and brake drum. I repeat, brake drum. While rotating they were adamant on not reinstalling spacers, even though I told them they were there for a reason, after rotation pickup shuddered heavily while braking. Upon returning I tried to explain what I was experiencing and I was interrupted and told that my brake rotors were probably warped. I don’t have rotors on rear axle! King’s Pro Tire had me in and out in 15 min, they were not going to charge me but I was adamit that I pay for a rotation for reinstalling spacers. I think it is important to support local business, though discount may be a little cheaper on tires the lack of knowledge, common sense, is apparent.
Absolutely fantastic Late in the day and had a problem with a tire that was not purchased here. Greg at this location was great and completely willing to help out. Completely professional, fast, and helpful. I will bring my vehicle here for all future needs without a doubt.
Every time I make an appointment my car is brought in to be serviced at least an hour after the appointment time.
Probably some of the worst service I've ever dealt with. I got into an accident in February where my wheel fell off after coming to discount tire. They sent someone to come appraise the car for the external damage (Body work ) but the corporate lines refuse to answer so they can fix the rest of the damage to underneath my car ! (Internal damage ).Not satisfied at all , never was reimbursed any money for my purchase there especially in regards to my accident! I'm still waiting for some help In regards to fixing my car because this place allowed someone to work on my car who didn't know what they were doing. No wonder the person who worked on my car "quit" after the accident. From what I had heard.
This store does not pickup the phone. it takes 20-30mins before they pick up. They ordered a tire for me that was under warranty, said it would take 3 days and I'm still waiting 6 days later. I would love to talk to them about it but answering a call is not high on their list. Driving on a donut is not fun in the winter. They need to work on customer service and communication.
Very pleasant and helpful employees. Very busy store though, so you will have to wait a bit.
these guys stole my long time business away from another shop, really took care of me
I went in there with one thing and didn’t like what this person did. So I won’t be back . It’s ok to lose your customers that not what u call helping your customers have a great day
Best All Around. I wonder how does Walmart Auto Department stays in Business
Was in and out really fast this morning and great service and new what to do love this place
Very friendly and quick
Overall good experiences coming here. Staff is eager to help and wait times are generally low.
Very friendly associates. Fast, reliable service.
I had a tire start to come apart on the interstate while passing through ahead of the hurricane coming from Florida. Hear guys are awesome. I called and knowing it was close to closing time, they said as long as I was there by 6 they’d get me taken care of. I’m and out in under 30 minutes. Steven was great, the entire staff seemed very ambitious and ready to do what needed done, like a well oiled machine. Thanks again guys for getting me handled and back on the road. Can’t say thanks enough!
Great price and excellent svc
Very helpful folks, and a nice environment. Great prices (of course, it's Discount Tire) and quality service.
Great place. Great customer service went in yesterday and a young gentleman helped me out i had 2 flats for my trailer. In and out within 15 minutes. Thanks guys :)
Great tire prices, fast service, check your lug nuts before you go very far.
This place will take care of all your tire and rim needs. Keep up the good work guys. Paul
Great group of hard working guys, busy but they get the job done.
This location is excellent. I went to get my tires rotated before doing an alignment. They don't do alignments unfortunately but maybe that's in their favor and let's them excel at what they do. They had me in and out so fast! And they had excellent customer service. It was obvious this place is run very well. I then took my truck down to Les Schwab to get the alignment done. It was a horrible mess. I don't think many get to experience two different tire shops in the same day to really compare. It made me love Discount Tire.
Always the same..they make it happen
Very quick service. Very friendly and professional staff. They know what they're doing and they do it well.
If I could I would give this location -5 stars. We have had problems a couple of times. Terrible customer service. They cater to Honda, etc. that's all they seem to know about this shop.
Quick, friendly service. Cheapest price in town!
Excellent service! Friendly staff.
Excellent service and great prices. Have had winter tires installed and a winter to all season wheel/tire swap. Both services have been quick and of high quality.
This location has done a consistently good job of rotating and balancing my tires with minimal wait time. Easy online appointments, positive attitude, and great service:)
Took great care of my son when he purchased new tires for his car.
They are always busy, and always do a great job.
Jeremy, one of the managers, provided some of the best customer service I have ever experienced. He was polite, professional, and quick. Due to some complications installing my last set of tires, I found that a wheel stud was damaged and snapped. Jeremy provided a coupon for the work to be completed by a nearby repair shop at $0 cost to me. I will definitely be going back here for my next set of tires. Jeremy, you rock, thank you buddy. Great people, great customer service.
Explained everything and happily answered all my questions. Super pleased with my new tires!
What a great crew! Andy helped me out this morning by removing a tiny screw caught in my tire tread. He couldn’t have been any nicer or more polite. And no charge. Give that guy a raise!
I've long been loyal to Discount Tire due to the great customer service and flat fix/replacement policy. I purchased tires at a location near home in Lakewood but couldn't get the balance dialed on my Toyota Tacoma and started to see some cupping on the tread. The Arapahoe Rd shop is near my work and provides excellent service plus the experience and equipment to do a perfect balance and rotation on my Toyota wheels. I was a little late for my appointment and Ed still worked me into their busy day within an hour. These guys are awesome!
Great service. Very fast turnaround. Highly recommend
Very happy with my choice, service is the best. Great selection. Very busy store, give your self ample time this time of year.
The employees at Discount Tire were incredibly fast efficient and friendly. They made my visit quick and painless. I was impressed with how knowledgeable and helpful they were. I would highly recommend them to anyone who needs tires or tire services.
Best place to get tires .
This place is great. The wait might be long for things like tire air or rotation but if you purchased their tire, it's free and the service is very professional. Either they're good actors or they really like their jobs!
AWESOME & THERE ALWAYS FAST AS HECK....... THANKS..........FOR DOING SUCH A GREAT JOB.... ♡♡♡♡♡
I used to like this place for all my cars but last time I went they wanted 550 for two tires .I bought 4 tires on line for 330 same size and only paid 46 to have them mounted
I have purchased so many tires in the past from them. Never had a problem! But these stupid new kids running the cashier thinking they are boss trying to screw people is crazy. I stepped in to prevent an elderly lady getting screwed. I also overheard someone who apparently special ordered tires and was called in to pick them up. Those new money hungry people sold his special order tires and offered him different tires acting like they are doing him a favor. Never once did they apologize to the man! I had enough and grabbed my keys and left. That manager needs to get a hold of his people and bring them back to reality. GO SOMEWHERE ELSE, THE SERVICE HERE HAS CEASED TO EXIST!
Always super friendly and helpful. I always can rely on them when my tire sensor light turns on.
Always my favorite place to buy tires. Every location I've been to is awesome!
Employees were very helpful
Great customer service!
Great customer service
I called Discount Tire and had the pleasure to speak to Bob over the phone. During our conversation, he was so very patient and helpful that he had me sold by the end of the phone call. He was so accommodating to the point that he was able to get me an appointment within the hour and have me out of there in no time. At the shop, Bob and one of his employees, Sam, showed me all of the available options and were willing to work with me on the price. I can't appreciate their hard work enough! They have excellent customer service!
Chris got me in and out fast. Like the new tires.
Always a good experiance! Only thing I am unhappy with is you closed my Lovejoy Ga store. Not fair & don't understand. It did good business. Now we have to travel about 12 miles 1 way to get tirea checked & rotated. That's about 24 miles of our warrenty milage used every rotation/balance. You should give long time customers that travel to support you something in return.
Steven was phenomenal. He went above and beyond to explain everything to my mom and me, and he really saved us financially. He is a total gem and has no idea how much he has impacted our lives. I've only been to this Discount Tire once, but we will definitely be back. Thank you, Discount Tire, and thank you, Steven.
UNBELIEVABLE level of customer service. I called less than an hour before close, letting them know my right rear tire was leaking. The associate, Bill if I remember correctly, gladly told me to come in... I saw them 10 minutes later. 40 minutes after me handing them the keys, amidst a full waiting room and line of people behind me, all waiting to be served.. my tire, which was damaged by a razor blade, had a permanent repair that will last the life of the tire, all free of charge. The associate, Zach, who handed my keys back, was happy to answer all of the questions I had related to the repair. Everyone I spoke to, Bill, Tyler, Austin, Zach, were all going above and beyond for everyone in the room, myself included. I will most certainly come back and recommend this discount tire location. True professionals!
Great service! Knowledgeable staff! Price matching!
Very very very very great place !!!!! Customer friendly and wonderful deals !!! Thankyou guys seriously we now feel at ease to finish our trip to oklahoma ! Thankyou God !
Good prices but poor customer service and very high waiting times even with an appointment. Will always be there for over an hour regardless of having an appointment or not. Also sent my wife in for a free tire rotation just 3 months after I bought tires there, and they wrote a note on paperwork that her tires needed to be replaced soon. Huh?
Horrible customer service! Was promised they had an item, explained multiple times what I was needing and repeatedly was affirmed they had it. I also explained it was nearly an hour drive for me so it was important that I didn't spend my gas and time if they did not have the item. You guessed it... They had nothing close to what I was looking for! It was all a ploy to get more there so they could order it for me! Needless to say I wouldn't do business with someone who repeatedly lied to me!
Came in with broke valve stem and they had me fixed up right away.
Great customer service
Great service. We go to discount tire for ALL of our needs. We bought tires for a car we don't even have anymore, and they still do all our services for free. They are so pleasant to work with. We used to go to the store on Garrity before they closed, and now go to the one near Target. Both stores have great employees that have taken care of our tires. My husband just took in one of his tires in to get a plug, and they still didn't charge us! We have been loyal to them, and they have been loyal to us.
Great service!
Prompt
Absolutely astounding I was limited on money till pay day I thought this was a routine nail pull and ended up needing a tire and they ended up seeing how desperate I was and they gave me a tire!!! I cannot believe this place I will remain a customer! Thankyou discount tires!
These guys always treat me right!
Quick service , nice people to deal with , good price on a set of tires, than you discount times on la grange
This is only place I've ever needed to go for tires. Such polite service, too. Thank you for that.
Pulled in 3 minutes before closing (yes today I was that guy) with a flat tire! With out hesitation, the guys handled my problem and got me back on the road! Thank you McDonough, Ga team!
Always the best
This place is just as much of a ripoff as any other "tire chain store" out there. Not sure if it's corporate pressure or what, but they always seem intent on trying to pitch you on lots of service I don't need. If I want to buy tires, just sell me the tires and move on. I like my usual mechanic, and if I have other issues, I'll go to him.
Great customer service and prices!
Awesome customer service ! Thank you, I will definitely be back for future needs.
Fair price. Very friendly service folks. Went the extra mile for me. Big crew ready to go this morning.
Always take care of us
Great experience! Got me in and out in 10 minutes. Thank you.
Great service just a busy day 2 hour turn around time.
Great customer service, placed an order online and made an appointment. Everything was in order when I arrived, and was in the road with 4 new tires installed within 45 minutes. Good value, I shopped around, and the prices were the lowest I found for quality tires.
They are literally the best. Always extremely friendly and go above and beyond. Not sure I'll ever go anywhere else.
Fast and friendly. They treat you right and make you feel at home when you are there. Never bad service here.
Best deals on tires anywhere. Wish they did alignments too.
Very professional and knowledgeable! Will be coming back anytime I need tires!
Great prices, great customer service and clean. Couldn't ask for more.
I was in and out on no time. The customer service was amazing...Great Job team
Have been going there for years, best priced tires around, great service too. Except this time they left the tires dirty, they used to clean and put shine on them. But still a good place to buy tires
Friendly personal; had an appointed for the afternoon but when I came in way early was still taken care of. Did everything online and had a price in mind so I could be better prepare, but was still up sold by 85 dollars with some upgrades and a warranty that I don't think I need, but was recommended. That is my own fault for accepting but just so your homework before you head in. Thought the coverage was 12.xx dollars but didn't realize it was per tire. Anyways, don't know if the upgraded tires are any better that the original ones I thought of getting. The specs are better but you know how that goes. Was giving a small discount per tire which it was nice. Overall, I think it was great and will buy again, but next time will be more prepare and stick to my price. P.s. I did compare prices online and their prices were better than Walmart, BJs, and other online retailers.
I've been going to Discount Tire for 15 years, in multiple states. They are consistently great, no matter which store I go to - and this one is no different. They were totally slammed today, yet still managed to patch up my tire (it had a screw lodged in it) within an hour - and, they did it for free. You can't beat that level of service. Don't even think about going anywhere else for tires.
Great service of tires and rims, with affordable prices. Free air pressure checks and walk-in service. Unfortunately, they are unable to do any mechanical work, such as, replacing broken wheel studs. However, they have and referral shop agreement which they recommend.
After realizing i purchased wrong size tires .went back and straightened every thing out thanks to Iran .he was very professional and so was whole staff. Great company! Thanks.
Friendly, Professional Service. Hard working group of people.
The speed and quality of this location was amazing. I only go to Discount Tire because of how great their service is, no mater the location.
Good service but be careful with them telling you that's the lowest price tire they have in store. I brought my suv in and i was not looking for the best tire available so the rep tells me that he doesnt have the cheaper tires i want he wants to sell me the ones he wants which is higher price than I want. I step outside for a moment to make a phone call and come back in there's another rep at the counter now and says the other guy had to step out I'll take care of you what do you need sir. I tell him get me the tires that are the cheapest avaliable you have he says ok and like a miracle the tires i was asking for are now available. Which are 100 dollars less than the ones the previous guy told me were the cheapest he had. I was pissed. The previous rep straight up lied to me he wanted to sell me what he wanted not what i was asking for. That's my 2 cents.
Pat solved my problem. Been going here for tires for at least 10 years. Everyone is always very helpful.
Very professional and great service.
Hands down the best service. Alex and Andy took such great care of us. Their main concern was our safety and we really appreciate it!
Always fast, courteous and reasonable
Great help in a time of need, very professional
After shopping around we decided to go to discount because they seemed to be one of the few places that did warranties the right way, and has stores across the country. I'm certainly glad we did they were able to get us the great tires at a price we could be happy about they we also able to find us a rim to use as a full size spare cheaper than online. The things that will make me go back are the fact that TJ let us know to come in and they would take care of us with only 15 minutes til they closed. Drew spent the time to let us know the benefits of the different options in our size. He also got us a used tire to go with the rim when we asked about keeping one of our tires with hardly any tread left to use as a spare.
Oh my goodness I LOVE this place! My tire pressure light came on and I had checked all tires and they looked fine. I did some research and found that the system may need to be reset. I called several places to see if I could get this taken care of. One place told me they couldn't do it, another told me it would be $40.00 to check and then I called Discount Tire on Arapahoe Rd. I AM SO GLAD! The service tech who answered the phone was super nice. I explained my situation and he told me they had a stall or bay or whatever dedicated to air checks and they could reset the system. Then he told me the best part.... IT WOULD BE FREE! WHAT?!? That's right, free! So exciting! I scurried over and a very nice tech greeted me at the door, told me his name, shook my hand and told me he could take care of it right then. While he pulled my car in and checked the pressure and reset the system, I noticed ALL of the techs were providing AMAZING customer service. It almost brought a tear to my eye how kind, professional and responsive the techs were here. 5 minutes later my system was reset, my car was parked at the front door waiting for me and the tech came back, thanked me, shook my hand again and I was on my way. I am super impressed with this place and will be taking all of our vehicles to this location in the future for everything I can!
Outstanding customer service, professional staff, and the best trained in this area. I've been coming here for years and get treated very well. The job is done right and as quickly as possible. I made the mistake of going somewhere else in Griffin because I found tires $25 cheaper. However, after they cracked my rim at that place in Griffin-not Discount tires, I ended up spending over $300 dollars for a new (2 ea) rim, placing new tire, balancing, and the shop DID NOT want to confess to breaking it. I ended coming back to Discount tires with new rim in tow and begged for their forgiveness. After asking about a specific tire I needed for my car and I told the price I was quoted-they matched it! Period--Wow! So If you are "shopping around" ask Discount Tire if they will match the price and if you buy some where else besides Discount Tire: buyer beware. Bottom line Discount tires matches prices, great service, professionals like Chris, John, Kyle and more will get you on the road with the greatest of ease. McDonough Discount Tire rocks.
Went to discount tire 2 weeks ago instead of my normal tire kingdom because they are closer to my house....my tire was 150 instead of the 120 at tire kingdom ok the price of convenience. Go back today and now they don't have that tire and cheapest is 170.... needless to say I went to tire kingdom and paid 120 out the door....I will Neve use discount tire again
Asked them to leave my key in a specific location so I could pick up my car after they closed. no sign of my key where i asked it to be left. Someone was working on a Sunday, returned my message, apologized for them forgetting to leave it out for me, and promised it will be where I had specified.
I needed new tires and after shopping around discount tires was the most affordable and within my budget. I used the online appointment feature. It was user friendly and allowed me to set a same day appointment. I arrived 10 minutes early and was helped by Iran. He was knowledgeable and had great customer service. I was in and out in less than 30 minutes. I would recommend this place to family and friends.
Derek and his team are top-notch!!!
Can't beat it! Everytime I need new tires I always shop around and every time discount tires the winner! Their prices are completely fair and their warranty is amazing! Plus their customer service is always welcoming!
Exceptional Service! I just had five BFG KM3 tires and five Method Racing Wheels installed on my '16 Jeep JK. The team at Discount Tire were exceptional. From the order experience to the install. I couldn't have asked for more. They just went above and beyond. Patient, positive, and helpful team (Jacob, Zach, Andy)! The shop and installers are proficient, look professional and took the time to do the job right. And they're an hour away from my home base,.. but worth it, because they are just that good!
I have had nothing but the best experience with this location! Everyone is kind and helpful!! I have been going there since 2015 and I won’t go anywhere else!! Thank you Discount Tire ♥️
These guys are nothing short of professional. I've been buying tires from them for a number of years and will not buy from anyone else.
Very good customer service! We were especially impressed with good treatment from Drew, the manager. Thanks!
I am the most pampered and cared for tire customer on earth and I didn't even receive a special discount!! I had a tire replaced and thru several contacts both on the phone and in the store, I could not have asked for better or quicker service. Discount Tire wanted my business and were determined to make me a satisfied and repetitive customer. I need 2 more tires and will be returning. I should have gone to them first and saved myself the aggravation and thoughtlessness of the other 2 companies!!
Excellent service. We have been going there for many years.
5 people have been placed in front of me and have purchased 4 new tires and they have been installed and already left. I've been waiting 2 hours with no progress to have one bran new tire patched and plugged from a nail. I have purchased tires here 3 times and I won't be back since they treat people who don't purchase anything as low priority
In and out quickly great service as always
GO TO A SECOND SHOP BEFORE YOU GIVE THEM YOUR MONEY. THEY WILL TRY TO RIP YOU OFF/OVERCHARGE. I walked in with my week old baby because I thought I had a hole in my tire and it was an emergency. They told me they couldn't repair the hole in the tire and had to replace it. Tried to charge me $170 for one tire. Drove to Walmart and the mechanics told me the tire was fine, there was no hole. They put it under water in front of me. It turned out one of the sensors in my car needed to be reset. They saw I was a woman, had a baby, thought I knew nothing, were really friendly, then lied to my face. Just leave this place. They're dishonest. Or at least get a second opinion from somewhere else. I will never come here again.
I've had nothing but good experiences with 2 different Discount Tire locations. Between the competitive prices (will price match), the free rotations, and knowledgeable and prompt staff I am very pleased. I suggested Discount Tire to a friend who experienced a nail in his tire and he said Discount Tire fixed it for free despite the fact he did not purchase his tires from them. It's refreshing in this day and age of companies nickel and diming you every chance they get that there is still a company out there offering genuinely high quality service.
Great, helpful people that dont try and swindle you.
We have been buying tires here for years due to their excellent customer service and competitive prices. Several months ago we bought 2 sets of Goodyear tires and submitted our rebate forms to Goodyear. Goodyear would not accept them because the sets of tires were on the same receipt. I went into this store and Ed was more than willing to help resolve the issue. His attentiveness to this was much appreciated and his calm, but persistent, demeanor with Goodyear was admirable. Can't thank Ed enough for getting our rebates for us. We are customers for life!
Great service and prices.
Very nice and knowledgeable staff. Would definitely go there again for tire issues.
Excellent prices & service. Very thorough.
The prices were great, however I had to come back for balancing a second time and I still have a little bounce which I just choose to live with so I do not have to go through it again. I had to pay to balance two of my tires since they were not theirs, but if they had balanced them properly the first time that never would have happened.
The staff here are so professional and willing to help. This store will always have my family's business.
They are rude, chauvinistic, and will not admit fault to damaging rims on a vehicle and if you are a female will make you feel like you are an idiot. Also when asking about a warranty on a tire after you purchase will act like you’re an annoying moron and will explain it exactly the same and roll up their eyes if you don’t understand what they’re saying . I highly Recommend not sending your wife or your daughter to this place alone Or for that matter giving them any of your business. They also did destroy my rims And were careless, I brought the newly put on tires to another place and they were placed on my vehicle In an unsafe manner by Discount. Although I have been going to discount tire in past years this new crew that they have working at this location is absolutely awful. Avoid AT ALL COSTS. I am absolutely horrified at how I was treated this last round.Jeremy In particular is a complete creep(You’ll notice that the good Reviews are mostly from Men) but there were Others that were equally rude and arrogant too while I was Initially getting my quote before the actual work was even done. Will never go back and will be telling everybody I would highly avoid this place At all costs. There was only one kid in there that greeted me when I had to come back to show them my damaged rims that was actually nice and professional and he worked inside of the shop and as he was trying to help me he was basically shooed away by Jeremy, Sorry I wasn’t able to catch his name to give him a positive review. I also booked an appointment and did not get out of there for almost 2 hours. So making an appointment is a waste of time, they take whoever walks in first. I watched my car sit there for about 40 minutes before it went into the bay, all other people drove up and theirs went right in now whether they had an appointment or not I am not sure but I know for sure that they came after me so they must’ve been really late for their appointment or they were walk in’s either way this place is completely unprofessional all the way around and I will never be going back after 13 years of service. You will also notice that they never apologize to anyone on the negative reviews. Very unprofessional.
Great service as usual!
Techs are good. Manager is mindless. This shop is good if you're buying and installing nothing but their new tires. Anything specialty that even partially breaks the managers simplistic set of rules and he won't let his techs mount them even if the techs think it's fine. Doesn't matter the application or the specialty design of the tire. Doesn't matter if you're willing to sign a waiver. This review is just my opinion based on my personal experience trying to mount specialty tires.
Great guys! Plus free rotation and balance since I bought my tires here. My wait time was long but they're training new staff and the price was great, so no complaints.
Great when you have a problem with a tire. They stand by their product.
Outstanding customer service at this place! I have dealt with Bryan, Tim, and AJ and all three guys have been courteous and helpful. I have never waited for more than an hour and I have had 4 new tires put on and had to utilize their free flat tire fix service. Also bought wipers there and they installed them on the spot. These guys will take care of you. I can't say enough good things. They have earned a customer for life and my recommendation to all my friends
I want to say thank u for great service. Other places that I have gone too n checked out wanted to charge me anywhere from $600-$800 dollars. This place was friendly they didn't treat me any different cuz I'm a woman n explained the difference in performance, my budget was $500 n I paid for everything at a cost of $478. Thank u guys so much for great service.
Excellent service and crew
Great guys. Will definitely be back
The people working here were all fantastic. The guy who answered the phone was very helpful, they actually had to order tires from another store for me, and he was able to get me the tires I needed the same day, and for about $100 less than I thought I would be spending for 4 tires and the cost of getting them put on. Once I got there I was greeted by a man I would later find out to be the manager on duty. He was very nice and helpful, even suggesting a good mechanic for some issue I'm having with my Jeep. My experience was very pleasant until another customer came in. She had a nail in her tire that ended up being in a place that would not allow for it to be patched safely, the nail had actually damaged the firewall. The manager explained to her that it would be unsafe (and I'm assuming illegal) to put her tire back on and tried to offer her some alternatives, including putting on her spare for free, getting a tire for a low price, but he was interrupted when this at least 45 year old woman decided to throw a temper tantrum because he wasn't able to magically know exactly how bad the damage was before he removed her tire, saying he should have never taken it off without asking her if he didn't know how bad the damage was (nevermind the fact that the tire must be removed in order for damage to be assessed and to patch it). She spent the next 10 minutes berating him for forcing her to by a tire (he never once said she had to, and at multiple times tried to give other suggestions). I can't remember the last time I felt so ashamed of humanity. Once she finally shut her mouth he was able to offer her a deal that she was happy with, but she continued to be rude even after her big fit. I wanted to yell at and/or hit her, so the fact that the manager was able to keep his cool and remain so incredibly professional was amazing to me. He wasn't rude to her, despite her accusing him of all sorts of things, demanding to speak to a manager multiple times and then yelling "Are you kidding me?" every time he told her he was the manager. The second she left I told him how impressed I was by him, I spent a long time in the retail industry and have a lot of patience, but I would've lost it on that lady. That poor guy was not the one who put a nail in her tire, but despite her huge fit he still had enough integrity to stand up to her and refuse to allow her to be that unsafe. All-around stand up place, next time I need tires again you can be sure this is where I'll be going.
Great service. So glad they were off this exit. Fantastic customer service
Fast service! Even though they were pretty busy I was told it would be an hour or 2 wait so I went to grab lunch and I hadn't even ordered food before I got a call saying they were finished. Impressive
Great place. They helped me beyond my expectations!!!!!!
These guys are on the ball, would a team well to get the customers back on the road. Everyone seems to know what they are talking about. I was getting trailer tires, a couple staff spoke with me about the details since one was far more knowledgeable than the other.
These people always think of what is best for you! They worked with me and my budget as they always have to get me four new tires! Highly recommend them!
$20 per tire for mount and balance ($80), plus about $20 for a road hazard warranty that includes free rotation and balancing for the life of the tire! (total was $103, I provided my own tires) Alex was knowledgeable and a pleasure to deal with.
Remember when you were a kid, and you'd go to Toys R Us, and you'd be amazed and excited about all the aisles of toys. This place is like that, but with tires.
Great service, reasonably priced tires.
Incredible costumer service. Staff was knowledgeable and insightful with my tire issues. Definitely worth a visit when in tire need.
Pricey but seem good. Don’t expect their “lifetime tire rotation” to put you anywhere on top of priority customers to attend to
Customer service was great.
Scott, who is the Senior Assistant was very helpful to me when I brought my car in. Danny, is one of the Service Technician, who was also very helpful in meeting the needs of my car. Both of them I give (5) Stars...They both were very pleasant and knowledgeable. Thank you Discount Tires for having such great people like Scott and Danny on staff. They both deserve to be in my opinion “Employee of the Month/Year!
I scheduled an appointment because of a tire that wouldn't hold air. I expected that it was about time to buy new tires anyway, but to my surprise the gentlemen who serviced my tires were able to fix the leaking tire. They measured the tread and showed me that the tires were still safe to drive for a while. I'm thankful that they were honest and fair...I would have been easily convinced to buy a whole new set of tires. My service was quick and the staff were all very courteous.
What happened? This location used to be my go-to spot for all things rims and tires. My last two visits have consisted of being literally laughed at when I asked about a wheel set they sold me that was starting to rust and scoffed at when I said I couldn't wait over two hours for a flat repair. They used to believe in customer service and I'm certainly glad others are still receiving said service. I will not be returning to this location or sending people here (which I did a TON of in the past). Really unfortunate as it's fairly close to work and home. I will sadly be taking my business elsewhere.
Fantastic service, as always.
Best deal in the area and, most of all, AMAZING service! They have my loyalty from now on!
My bf's Suburban battery died today in the cracker barrel parking lot, and he walked over to DT to see if they could help. One of their employees drove his own rig over and gave us a jump. On a very snowy and cold day it was refreshing to know that someone could help. We didn't get his name, but DT is all the better for this employee and his selflessness. I will recommend this store far and wide! Thank you!!!
Always fast and professional
Product Service and Price. Going there for 15 years.
Great service with a friendly staff. They always take care of me and I won't go anywhere else if I can help it.
OK so if you didnt just break down on the side of the road and have time shop around get a quote from different places FYI There's a Walmart on the otherside of 95. Get some prices before you buy your tires.it will make you happier to go back to Dicount Tires if you shopped around. they will match your quote IF you get one lower on the same set of tires.. "IF".. I shopped the neighborhood and couldn't find anything lower and the staff were great, came out to meet me in the parking lot. Explained the warranty information to me and got me in and out fairly quick. PS. Don't be afraid to ask for the cheapest tires available at all the places that you go. And then go there. I'm very pleased that I did it that way.
Very busy and loud, but once they got around to my car it was quick
Simply the best!!!
I have been a very satisfied Discount Tire customer for years. These guys won't steer you wrong.
This location is great. Manager and staff went above and beyond helping to troubleshoot a problem over multiple days with another mechanic that in the end was not even related to the tires. You can't go wrong.
They fixed my flat for free as I had bought my tires from them. And I got the best service from this awesome young lady! It was nice to deal with a woman for a change but everyone there was very nice and respectful. Would bring my car here again.
Very happy with my service here today. I highly recommend. Sam in the office was great!
Staff Isn’t care to their customers below average in customer services.I paid at 1:20 PM and they told me to pick up at 3:30 but I go there at 4:17 Pm to pickup my car and still my car wasn’t touched . Staff just told me to wait , their services are really bad .
Slow, inaccurate unprofessional, never again at this location, not recommended.
A 2 1/2 for a low tire fix is crazy.
They did an excellent job installing my tires. My car now rides better than new! Be patient as there may be a wait time but, the finished product is well worth the wait. No shaking, wobbling or mis-placement of weights. All at a reasonable price!
I've outfitted several vehicles with tires. Very pleased with their service and prices. Will continue to buy tires from them.
Great service at this Discount Tire Store! I brought my vehicle in this morning with a slow-leaking tire. The guys took me in immediately even though they were extremely busy with lots of customers coming in. I also saw them immediately acknowledging every customer that walked through the door in a very cordial manner; no one was being ignored. Everyone I spoke with at the store was very kind and helpful. The crew had my vehicle up and ready in a very timely manner, and I couldn't be more pleased!
They did the warranty work exactly like they promised. Got in and out within an hour and a half. All-in-all a good place to get your tires completely fixed.
Have used them for 20 +years fair and good service
always given great service and great deals on tires will be back for sure. Came in today for new tires and at 5:30 PM I rolled in and rolled out at 6:00 PM on the dot amazing awesome service. This is my 100% go to tire shop. Drew runs a great team of employees and they all deserve a raise in my book :)