Here you have all the feddbacks of people like you who purchased the services and products of American Tire Depot - Long Beach II (Tires) around California area.
At this moment the firm has a rating of 4.6 stars over 5 and this score has been based on 221 reviews.
As you can read, its rating is virtually the top, and it is founded on a large number of feddbacks, so we can conclude that the evaluation is very credible. If there are many people who bothered to evaluate when they are pleased, it works.
As you know, we do not usually bother to put opinions when these are good and we usually do it only if we have had a problem or incidence...
This Tires corresponds to the category of Tire shop.
Fast service my breaks work great
I went out there with a grinding noise on my breaks and they inspected them for free! They found the problem and fixed It right away and did not charge me. I highly recommend this place thank you guys!
Great Service! I have an 07 Civic and this is the place I go to get my oil changed. The prices are very reasonable and the customer service is always spot on. Every time I’ve been here, American Tire Depot employees have been very courteous, helpful, and transparent which I appreciate.
Good customer service and attention to detail. Competitive pricing on tires with a good selection.
Excellent Customer Service!!
They were busy, but got my car done. Love the new tires. Lounge room, TV, needs some help. Smile. Wish I had brought my ear buds so I could listen to music.
Daren took the time to find the tires I needed and was not pushy or try to sell me anything I didnt want.
I won’t be going elsewhere for tires or oil. They’re friendly, professional, and honest! What more could you ask for?
Very good customer service
Been going here for years.... great service!
took my car in for total care package. to have oil changed and rotate tires.i hoped they changed oil ill find out mon.they charged me a reasonable price. they didnt rotate tires.said i need brakes on all 4 wheels. which could be and the kicker car runs excellent but said i need a tune up.it was done probably less than 1 year ago. iwould not reccomend to any one. i definetly would never go back there.
Awesome service!
Good service, friendly assiciates, free tire repair, any tip is appreciated but not necessary.
I went in for a front end alignment waited an hour for them to tell me they couldn't do it. The reason is i have staggered wheels. What!!!! At least half the cars in this city have staggered wheels. I had my reservations about good year plus the place was a wreck
I have the AAA towing my car To drop at American Depot this afternoon -Sat Nov 25, about 1:15 pm the car need to change a tire on front passenger side. This car had service with the shop in June ‘2017 for 4 new tires & happy with last service. Today , The staff said they will give me a call when ready to be pick up. Until,4:08 pm before the shop closed ,my husband & i never get a call , so we called in& the staff said they will call when finished. At 4:40 pm, no one called back ,so We called again. We asked if the car need to stay overnight till Sunday, but the staff said , they not work on Sunday , they will work on my car & not close the shop till they done & they will call me back. Ok, we don’t want to bother & so we wait till 6:30 pm, and the line said “ out of the service hours” The staff was not return our call to update the status of the car or not even let us know what are they doing to our car? how my husband will going to go to work? We will on Monday to figure out, what was wrong with your customer service?
These guys are fairly priced for labor. I often take my own parts to them, since I can sometimes get used or wholesale pricing. They've also done wonders for my wallet and are simply some of the nicest people I've come across in the tire shop/quick service circles. As someone who has always had family to work on their car, I know I can take my rustbucket to them for the important, time-sensitive fixes!
Great customer service. I called about 2 tires and they got them that day. I drove in the shop at 5:30pm and the tires were installed by 5:50pm. They were fast and polite.
Awesome staff, professional, and are very good at what they do. Thanks gents!
Customer service was amazing. My wife and I came in thirty minutes before they closed and they repaired our tire for free without complaint. We will come here for all of our tire needs. This is THE tire place.
I stopped in this tire store to just get air when my sensor in my car said I had a low tire pressure they found a nail in my tire in the sidewall of my tire so I needed a new tire I was in and out in 20 minutes
This was only my second time using American Tire, but the moment I walked in the staff treated me as if I owned the place. I blew a passenger side tire and my wife called to see if they had any tires and by the time I arrived (less than 20 minutes), they had already pulled my previous order’s paperwork and even pulled the replacement tire. I would highly recommend them for any tire work.
Great service and prices
The people there actually care for you and your car...unlike the nearby dealerships.
I liked working with Jason and the team to whip my Prius into shape! Tires, vrajes, filters, these guys work fast, and are happy to help! Will go back!
LOVE this place. Best deal in town. Caz always takes care of my husband & I...
Outstanding job at a reasonable price. My car rides straight as an arrow now. Thanks!
Darin has always taken care of me when I bring my car in. Describing the problem he is quick to offer a diagnosis, and upon checking it out he’s always right. The work is fast and they stand behind it.
Friendly and courteous staff with as prompt service as can be accommodated! I branched out from big wig tire locations to try out ATD and was pleasantly surprised. Of course, checking prices online against other places is easy enough, but to receive equivalent or better tires with good warranties and promo kickers makes it a win. On top of tires, I've had suspension and alignment performed with quality recommendations and follow through (when I adhered to the recommendations). The suggestions are straightforward with no BS, often accompanied by good reasoning and explanation. You'll find that there's some sharp shooting aces to help you with your vehicle service needs.
Great service and nice staff. Even though they didn't have the tire in the shop, they ordered it from another warehouse and delivered within the hour. Was installed same day. Caz and Brian were great.
Convenient. Fair. Helpful. I will be back.
I bring my business to this location because I'm treated right I've been to other locations were it wasn't so good ,but I recommend this location ,everybody's friendly professional and helpful
Great place to get tires
All the guys have been so good to us everytime we've been there. Especially Caz and Darin in the office. They never try to sell us more than we need, accomidating as possible and give their honest opinion whether we need something doneor not. This place is always our go to!
I was assisted with what a needed done with my car in a timely manner. I was helped by Darren who showed me everything that was wrong with my vehicle and needed attention. I didn’t feel forced to do anything, and I felt as if Darren did everything he could to help me out. Everyone was nice a professional.
Awesome service. Cas set me up with a great set of tires at the best price in town.
No one answers the phone. On hold by the computer for 15 minutes. Very annoying.
Shady liars... came in for alignment.. they did fine on that, but some how manged to mess up my tiptronic mode on my car. When asked and comfronted about it the mechanic gave me some bs reason, that had nothing to do with it
Went in without an appointment, very knowledgeable with excellent customer service..beat all other prices and threw in some discounts and freebies.. My new stop and Go too
Great service
Great customer service, took time to show and explain the problem, a great overall experience!
I’ve been going here for years...great service and prices..
After they mounted my tires they proceeded to knowingly balance my tires on a uncalibrated machine which then caused my car to shake when driving on the freeway. When I went back that's when they told me the machine wasn't calibrated. They then sent me to another location to have my tires rebalanced. Which was another waste of time. I wonder how many other people's tires were not balanced correctly. This will be the last time I will purchase from this company. I knew I should've gone to America's Tire.
They patch tires for free
Great service! Got me right in, repectful and caring workers, good prices.
Came in for a simple oil change and the guys were great at helping me. They went above and beyond to make sure everything was good and that things went smooth. Great customer service, great help, and a great expirence. 10/10 would recommend them and will defiantly be coming back for any future needs!
Amazing service and fast. Car is running great. Thank you Rick!
Always professional and excellent prices
Great service. The guys there are really cool. Hooked me up with a great deal compared to my autodealer. Will be buying all my tires here.
Excellent fast service great prices appreciate the good work guys!
I keep coming here because I trust the staff and they provide quality work. Cas is the man to see.
employees here are very helpful. they fixed my flat tire for free! i just tipped the tire tech to show my appreciation. great place
Excellent customer service as always and fair pricing with timely repair. This is my go to auto service shop.
Only problem was realizing it is the Goodyear place there next to Spires. Caz was great. Polite. Efficient. It took exactly as long as he said. I got a great price on 4 shiny new tires. Thanks guys. My new tire guys. I drive for Uber so I will benin there a lot. Probably eating at Spires while I wait.
Great fast service! Polite and great people. This is the place to go for your tire and auto needs!
Originally called the other long beach location but they left me on hold for a LONG time. I called over here to long beach II and caz and I think his name was Darren went super above and beyond. Great customer service, they definitely have a long time customer with me now.
Good reliable service everytime. I've been coming here for a few years for all my car service needs & will continue.
Okay, today I had to get my tire patched. I walked into the customer service area and was kindly met by one of the young men behind the counter. He told me where to park my car. Another kind and friendly young man proceed to fix my tire he allowed me to watch the entire time and he took the time to explain what he was doing. This was the best customer service experience I have ever had hands down
As always. Very helpful and courteous
While the guys are always busy, making an appointment has never been honored. Unfortunately you kind of have to be on top of them, in the past I've waited for my car and they had it ready for over and hour and forgot to tell me. The people are quite nice and patient but everytime I come back I feel more discouraged to continue coming here. For reference, made an 8:00 am appointment, my car wasn't touched until 12:30pm....
I wasn't told about many hidden expenses. Before my service, I wasn't told about the additional expenses that would come up later. Will not visit again.
We've been taking all of our vehicles to these guys for a couple years now. Great customer service, fair pricing and they always work quickly to get our services done and our vehicles back to us in a timely manner!
Rick and his whole team made sure that the tire repair was done correctly, even if I was getting the service for free. Definitely the place to come for your tire needs.
Eddie was very helpful, the service was fast and the bill was reasonable. Got my tires filled with nitro, like airplanes have, and once again the price was less expensive then I have been quoted in the past; Eddie advised me to stop by for free top offs every six weeks or so. Altogether a great experience.
Great customer service and they were able to work on my vehicle right away.
After some negative experiences with another ATD in the Valley, it was awesome to encounter professionals such as Darren and Caz. Despite how busy there were, they remained on point and were accommodating. They make reasonable and honest recommendations when issues are found while performing a job. They are close to where I work, and I will continue to go to this location as long as I am in the area.
Found out I had a flat late this afternoon while working from home. Knowing I need to drive to work in the morning, I went to American Tire Depot. Caz took great care of everything. He went above and beyond ...and offered a free oil change since he noticed the oil change alert when he drove my car (I had been putting it off). Great service!
the best experience ever. great customer service. Rick Lee was so helpful. I will definitely keep coming back
Ever since I've started going with them as of this year it's been a great experience. They have really nice employees and Rick is very helpful and kind. Thank you guys for great service!
Best customer service and auto service ever! I've gone to multiple auto shops from Santa Barbara to Riverside and I had yet to receive the customer service I got here and auto service. The guys are so knowledgeable. It's been a relief to not have to keep receiving false diagnosis on my car. Rick's customer service is impeccable
Very courteous and helpful. Darrin took the time to explain all repairs needed. He was very professional and is highly recommended.
This place kinda sucks,my friend had to bring his car back a few times for the same issue
Good service, moderate prices.
Excelente costumer services, Good prices
Popped my tire on my way out of town, they were able to find me a tire that matched the others and got us on our way within a couple of hours
Great guys here great service and are fair. I send my daughter and wife here and know their not taken advantage of. Two thumbs up!
Great shop. Nothing complicated or fishy - just a solid tire shop. In and out with good prices.
This is the most unethical, crocked, dishonest tire repair in Long Beach. I had a flat tire today and I looked for the closed to me location where I can fix it. It happened to be American Tire Depo in Long Beach at 2528 N Lakewood blvd Long Beach Ca 90804. Manager Rick evaluated my tire and concluded that "there is a leak but we cannot fix it, you need to change your tires. But you cannot change your tires without changing your chocks. it will cost you around $300-$400." I said that I don't want to change chocks, I only want to fix a tire today or perhaps buy tires. Rick said " if you are not doing chocks, we are not selling you tires, get the f... out of here." So they refused to fix my leak and forced me to drive away on a flat tire!!! And it is just because I am a woman and they think they are entitled to rip me off! This is the most unethical, crocked, dishonest way of doing business I've ever seen!!!! Don't go there even this is the last tire place on earth - save our money, go to honest professional people.
Customer service was outstanding and with my specific tire, they were fast and matched and beat all the others I was quoted on. Definitely will be coming back.
I had a flat tired and just needed a replacement. He tried selling me four tires that I knew for a fact I didnt need, as mine were all relatively new. I had to say no several times and when he finally gave up, he seemed annoyed and sulky the rest of my time there. It took over an hour to get the tired changed, which I could have done much faster myself if he had just given me the tire. And I've never paid $70 for a tire before. I just went to the closest place, which was my mistake, I admit. I was tired.
Service over the phone and in person was absolutely great. Car was serviced for an alignment and oil change and the price was reasonable and labor was on time. I will have to follow up with them because is still pulling to the right a little, which I thought was going to be fixed. However, they mentioned their work is guaranteed for a year or 12k miles so I trust they will get it right.
Moved to Cali from east coast few years ago and these guys have always helped me out and have the best prices. Whether it's tires or repairs you can't go wrong here, don't waste your time looking elsewhere. May not be the fanciest place, but they do good work and are reliable.
Price matching and honest
Highly recommend this place. Julio worked on my Yukon Denali and provided outstanding customer service. I had a tire rubbing issue due to my oversized tires and he went above and beyond to correct the problem.
I caught a flat and they took care of me. Great customer service and the people that work there were great
Great service! Darin and his staff are great. Definitely highly recommended!
One guy was nice the rest are rude as can be. I went in to get a repair that they suggested and I wanted to finance but the counter man asked if I even had credit cards of course I said. He then said I should just use those to which I replied I want to finance through goodyear he then proceeded to give me an attitude and suggest I wasn't going to get approved and I'm wasting my time. They lost my family's business.
Excellent customer services.since i got there i got the help o needed.Daren is excellent guy.thank you for fix my car.
They close earlier than 5pm
I Had a puncture in my rear tire and brought the car here to get it fixed. They fixed it right away and didn't charge me for the service! Totally unexpected and surprised. I tip the person who worked on my tire. Thanks guys and I will alway recommend people to get tires and services through you guys.
Amazing customer service. Darren kept me in the loop, as I waited in the customer lounge on the status of my car. Thank you!
This place really cares about it's customers
Rick was honest and nice
Everyone was super helpful and friendly. Daren and Cass was very helpful. We have been here twice to get our full set of tires. Will come back again.
Great customer service every time!! I am a repeat customer and always refer people here for their professionalism and customer service. Darren and Cass always go the extra mile to help out. Highly recommend!
Very professional staff. They knew I was on a lunch break and they got me out very fast. They also price match
Fast, friendly, and efficient. Price was reasonable and true to quoted price over the phone.
Great experience! I recommend to all.
American Tire Depot, a good place for a car change oil, buy tires, very helpful attendees. Is best to leave your car if you not in a rush. They are very busy people.
I had never been to American Tire Depot, they were helpful and knowledgeable. I would recommend this place.
The staff is very friendly and helpful. Website has some issues that wouldn't allow me to make an appointment but the Long Beach location is close to my job so walkong in wasn't an inconvenience. I preferred the face to face interaction
Good job. Thanks.
Always go to these people for all my tire and break service. Fast and reliable prices
Darren was largely responsible for making my experience a good one.
I went to this service center and they give me the best prices and service in my car tires replacement. I highly recommending
Everyone there is friendly. The work is fast. They let you know when there's a problem with your vehicle.
Great service, fair prices.
Affordable prices.
Exceptional, non pocket gouging, friendly & prompt
These guys are great! Every time I come here they take care of my car issues. My number one spot when it comes to tires and repairs.
Cool guys and even better service
my first time here I called over the phone give me a sensible quote came in got my car worked it does it take awhile first come first serve but at the end of the day my car was working fine my tires were done my oil change was done and my brakes were done my car felt like brand new
NOT an American Tire Depot, but it's Goodyear Tire INC. Auto Service
Great service and customer care. Darren & Caz were easy to talk with and addressed all my auto concerns. It's refreshing to speak with techs about what my vehicle needs, without walking away feeling more ignorant and/or intimidated. Thank you guys! :)
Friendly and informed service. A great place to bring your car.
They are busy and forgot something usually. And some hidden expenses.
My 2001 Saturn L200 started to have no “get up and go” to it and would barely move as I pushed on the gas. I needed to display my hazard lights during what seemed to be an eternity getting from my son’s school to ATD. Darren greeted me and I told him the problem. It was first believed to be a transmission problem but after a full diagnostic it was determined to be a problem with the catalytic converter which was a huge relief as I was concerned that a rebuilt transmission may not serve my car as well as the original one. The catalytic converter was repaired and my car is running smoothly again. My car’s engine was also cleaned and it looks new. Darren gave fantastic customer care as he kept me updated with my car’s progress on a regular basis. I have been to ATD for other repairs for my car and I keep coming back due to the great customer service and attention to details. Thank you to all the wonderful staff at ATD who made my car safe to drive once more!
Great pricing, and a quick turnaround. They don't pester or pressure you for add ons if you don't want them. 11/10 would go again
this is my go to tire place for services - they are professional and always kind. thank you to everyone who works there
Very nice people who are very professional on their job, Granted I was going to replace all tires only. Once there I found out about the shocks, oh well that's why I appreciate that they walked me to see the problem and explained what would happen if I had not fixed it. It cost me more than I had expected but, I really appreciate it and know that I have very reliable sources and honest people there. KUDOS TO ALL THE EMPLOYEES. GREAT PEOPLE!!
Fast service and fair prices. Work is always guaranteed. Rick, the manager is great!
The wait was so long and so many people complaining , my car wasn’t even looked at.
Device is slow very slow
Great place to get new tires and get your vehicle serviced. Darin is outstanding and will get you the best deal possible.
Great Service !!! The team went over and beyond to find my right tires and got them installed the same day!
DARIN and Rick are awesome they are very helpful and patience I had so many questions and went back and forth for 2 days. Very was informative and helpful.
Everyone is always so nice and trust worthy. I always get my car worked on at this location.
They are really friendly and helpful I really recommend this place
Came in today to get new tires and honestly it was the best customer experience I ever had. They took my car and gave me new tires right away even without an appointment (:
Awesome job. Should have taken in to them first. Great prices for alignment and wheel balancing. Highly recommend
Great job by Kaz to help us get to solution with car. Done as promised, and also friendly.
These guys are great, they've done the tires on my truck and my Subaru and I thought I did bring my Subaru and have them do a 48000 mile service on it and check my brakes and they did a great job, price was a lot better than the dealership. I'll definitely keep coming back here as long as I'm still working out here in this area.
Great customer service (Darren was great!) Extremely fast brake service. Cheapest prices in town. HIGHLY recommended. They have made me a customer for life!
Amazing Customer Service! They always take care of me
Took care of my tire that kept loosing pressure due to a nail, i needed one right away because i had to be some where, the service to replace my tire was pretty fast and the people where nice 5/5
The front desk was very friendly and helpful Jose the mechanic diagnose my car right away very please with the work he did look forward to continue business with you thank you all !!!
Great prices and fast and Boris the manager had great customer services!!!
Great customer service and friendly staff also prices very reasonable.
Staff was courteous and efficient. It was a very hot day and the AC in the office and customer waiting area was not working properly.
My experience was great, the team was so sweet, friendly and helpful. They were very welcoming and got the job done as quick as they could having my little one with me. They all said good bye and made my experience very welcomed! I for sure will be going back.
Best and fastest service! Replaced my flat tire in about twenty or thirty minutes! Everyone is so nice and they get the job done.
Decent price and pretty good service.
Very good customer service and very redpectable genlemen , n helpful!
Took 4 hours with no appointment.
Great Customer service. Will be back.