Reviews of American Tire Depot - Hollywood II (Tires)

5801 Sunset Blvd, Hollywood, CA 90028, United States

Average Rating:

DESCRIPTION

Here we offer you the feddbacks of real people who consume the products and services of American Tire Depot - Hollywood II (Tires) in California area.

To this day this business receives a score of 4.7 stars over 5 and this score has been based on 167 reviews.

As you can read, it reaches an feddbacks average is basically the best, and it is founded on a large number of reviews, so we can conclude that the score is very credible. If there are many people who bothered to rate when they've done well, it works.

As you know, we do not usually bother to set evaluations when they are correct and we usually do it only if we have had a problem or incidence...

This Tires belongs to the category of Tire shop.

Where is American Tire Depot - Hollywood II?

REVIEWS OF American Tire Depot - Hollywood II IN California

david yoo

Gwen Calavera

Awful service in every single way possible. I would never go back or recommend.

Mampre Pomakian

I took my car in to repair a flat tire. Albert and Oscar were extremely professional and thorough. They had me in and out in under 25 minutes. I will definitely be returning for future brake and tire services.

Maria Navarro

Ozzy is great !!!! I’m glad I came back I had previously brought my mini for the grand opening And had it’s first oil change there . I really like that they print a report after they do the oil change with suggestions I need to request for a lil reminder sticker . But thank you for your great customer service and for helping me find the name of the part I need for the car

rodolfo romanos

300C 5.7 CB

Jean-Marie Faure

Joe is incredible. I only come here for all my tire services. Highly recommend.

Monte Marshall

Richard Lopez

I went in to purchase a tire , service was good & prompt (less than 1 hour) Thank you :)

Giulia Braz

James Grimaldo

Very fast and friendly service will be back again

Carolina Alvarez-Correa

I couldn’t recommend this place more highly for tires and service! Walter is great - very helpful, friendly, and trustworthy. A couple months ago I had a flat tire, and he explained to me why it couldn’t be repaired and gave me a great rate for a new tire. Just now I had another flat tire and he repaired it for free. Super quick and easy to get service both times. This place knows get loyal customers! Thank you again, Walter!!

John Lee

Great service. Arevalo Flores helped me out.

Mary Gevorkian

I had flat tire. Joe was very helpful, very professional service. I am very thankful to AmericanTire Depot. I recommend this place to visit for any tire problem!

steven bruno

Nicholas Cipolla

The location leaves a lot to be desired- hard to get in and out of, and it's not the fastest place if you're in a hurry. But they do go work, and the prices are some of the best in town. I've used them for many years now.

Gonzalo Lizarraga

Spencer Drees

Joe and Albert are fantastic. I had a hole in my tire and they had it fixed quick and efficiently. I highly recommend American Tire Depot. They’ll definitely be getting my business in the future.

Tim Friedlander

Noelle Meaway

Fast and friendly, took the time to look over my tires and give me an honest assessment. Pricing was fair as well. I’ll definitely be coming back here.

Edgar Pevsner

Very professional guys who get the job done in a timely manner. They went out of their way to help me get what I wanted. I will definitely recommend them to all my friends.

Lalal noajendioqj

Sandra Avila

Joe and the whole team at ATD we’re really great! Super professional and they offered me the best deal...and I definitely called around!

Jays S31

Not a good customer service, one of the employees (with glasses, bald) wasn’t so nice. He looked annoyed just by me asking a simple question. Another employee recommended me to go to another tire shop lol.

Nathaniel Hart

Chris Cazares

Gayle Anderson

Sansarjin Odgiiv

No service culture, no communications, no greetings when i visited there, required move my car instead. I had wanted buy 4 tires, but i directly left this place. Rough employees. And i went to the Discount tire shop, just half miles away from this store, they was professional. I bought 4 michelin defender tires, they installed it directly in half hour.

Marcella G

Great service! The guys here are friendly and the service is fast!

Tomache Peoples

Isabelle Carasso

If it was possible to give 10 stars I would. I came in for regular car maintenance and found I had not been taking as good of my car as I'd thought... they caught a lot of problems early on after giving me a courtesy check-up. They were professional, positive, and told me upfront what I needed to get done today and what could wait a bit. My experience here was amazing -- an insanely great deal with an even greater team of mechanics. I'll definitely be back!

Brice Myles

Really good customer service

Matthew Barasch

Andrew Coco

Great service. The guys at the front desk are great and they fixed up my flat tire at a very good price

Chris Kurumada

Excellent service and super fast!

Carolita Blythe

Went in for an oil change & a few little tweaks. Very positive experience. Everyone there was really sweet. It was a really hot day & they offered me a nice, cold bottle of water. Comfortable waiting room where I could catch up on my work while waiting.

Gerardo Alfonso

Dave Gordon

Great job!

Alex Ramos

Awesome experience all around great service thank you so much Alberto for helping me out and to your technician too

Lupe Rodriguez

Worst place you can ever stop at . The manager was sitting there eating chips while watching T.V . The other Worker was eating a subway sandwich . It was evident that either one were on lunch . Neither of them bothered to assist me with my tire . They reverted to me toward the mechanics who standing around out of the rain. . The manger did not know who to direct me to . Very unprofessional. Had me waiting well over 1 hour when there were no cars in the stalls . I have never came across this experience but this location needs a corporate to look into them .

victor Ibarra

Gene Linard

efficient, professional, knowledgeable and friendly. oh... and very patient. had 2 tires slashed by some yet unknown hoodlum who got in our secured, gated, underground parking and got 3 of us... didn't have any auto club membership for towing and didn't have money to pay for new tires anyway. went on internet looking at different options and came across these guys only about 5 blocks away. having had previous, positive dealings with other American Tire Depot's, of which there are many which is a good thing, I started looking at prices and found them to be very reasonable and competitively priced. added bonus, could apply for American Tire Depot credit card online, which I did and immediately got approved for $500, which solved my money issue. was able to get towing through my insurance and it was getting late in the afternoon, but called and they immediately checked stock for the size tires I needed, which they had, and they booked an appointment for me that day. long story slightly less long, tow truck driver was late and American Tire Depot said they were closing so I had to change everything with the tow company for the next day. next day came and American Tire Depot called me having seen that I missed my appointment and we were able to set things up for an hour from when I spoke to them. just to make things more difficult I asked them if they could have the car ready in like a half hour because I had a dentist appointment. they said they weren't sure, but definitely within in an hour. I walked home cuz it was that close and decided to change the dentist appointment, but in less than hour I got the call saying they were done and I could come get the car. my recommendation is go there, and I don't think you'll be disappointed.

Peter Mendoza

Nancy Board

These guys rock ! I took my car in for a flat tire and they gave me took care of me. Get this fixed my tire for Free!! Oh my gosh!! Always will go to this store for my tires!!

Christina Anderson

Nice guys, fair prices, clean waiting room and speedy service.

Jerome Fried

Bait and switch. HUGE sign says 'oil change 19.80" with arterial and SMALL print "most cars'.. Ended up paying 50...! Service was excellent otherwise, hence 3 star rating.

Sam Gipson

Everything from start to finish worked out. Best thing about it is there price match. I would feel good sending my girlfriend to this place and not worry about her getting ripped off like she has at Midas and some of the other chains. Straight forward, good peeps.

Nikola Masonicic

Geo González

Great Service!! Highly recommended. Excelente Servicio! Rápido y eficiente

Harris Shore

I brought them a new tire to swap out one of my old existing front ones....did it in 20 minutes and diagnosed rear tires cupping due to bad shocks...gave me printed estimate...real good people.

Anthony Williams

Great service! Stopped in to have my brake pads and rotors replaced. I had the parts already and they did the job. Fast service took under an hour. Highly recommend. Friendly mechanics!! A++

Larry Uribe

The online tire selection and reservation was fine. The customer service reps were very nice and thorough.

Kenneth Griggs

Albert at Sunset and Van Ness is always courteous and friendly, as are the rest of the team there. They get me in and out pronto every time I need to visit. The work is always top notch. But most of all, I TRUST that he will be honest and fair.

Nicolas Reyes

(Translated by Google) Excelent service (Original) Exelente servicio

jwhubert91 .

Fantastic help. The cashier was a little grumpy at first but don’t let it fool you- they do great work here at very reasonable prices, and even helped me with some things that my Toyota dealer had overlooked! I will be back. Go here for all your tire and wheel and car issues!

Tim Masato

Evan Knezic

Very friendly and helpful staff

Eric Lanier

I took my car in to have a tire repaired. There was a screw on the driver side rear tire. I was told it was going to be an hour wait as they were short on help. I said okay, another place wanted me to wait 3 hours. Well, the 1 hour wait I was quoted turned out to be about 20 minutes. They patched up the tire, filled it to the recommended pressure. They also checked the other tires and fill them up as well. Not only that, my washer fluid was low and they topped that off too! This place did a good job of taking care of me and the process was smooth and easy.

Dia Ukra

Completed as promised Joe was great and friendly tried to sell me other products but not pushey very satisfied with service

Rey Tongva

The store Manager Juan and his associate at the front desk provided me with top notch quality service and also blessed me with nothing less than sound advice and information, in regards to the questions I had concerning my vehicle. In addition, their employees are extremely respectful, not to mention cordial, and in a very professional manner. The employee who changed my tires out knew what he was doing and executed the task at hand with flying colors. Would I use their services again and refer someone else there.... ABSOLUTELY! Thanks guys.. kudos Juan for the outstanding service, and also, for upholding key leadership qualities which are reflected through not only the positive atmosphere that is surfaced by your conversation, but that is also evident, seen in the demeanor and disposition of your employees!!! By His Grace, Jason Rey Dorame

Santosh Peters

I want to recommend The American Tire Depot The staff were expedient , extremely professional and were very helpful. There was a sight glitch initially when the wrong filter was delivered but importantly they acknowledged the mistake and were honest and did not offer any excuses and apologized and made sure we would did have to wait and resolved it in good time. I will be returning here in the future because of quality of service I received.

Teresa Haar

Hilary Matkovich

You guys. EVERYONE GO TO AMERICAN TIRE DEPOT. I had to get three tires replaced last year and they were so nice, had inexpensive but incredible tires, made the whole experience so easy. I picked up a nail in my tire yesterday, called them immediately, they told me to bring it in an open this morning and they fixed it FOR FREE! Theyre amazing. I love them.

Michael Carter

Great local place with Amazing service

Coleen Rupp

Professional, courteous and fast. I’ll be back whenever tires are needed!! Great job gentlemen!!

FLORECITA M

Great fast professional service. Better than other recognized stores. I went to Pep Boys to replace my tire. The waiting time was more than 3 hrs. The prices higher and the costumer Service ok. I drive 3 more minutes looking for other options an I found American Tire Depot and I got everything I was looking for. Good prices professional service and I was out it there with a new install tire in less than 30 minutes. I highly recommend. I think that is important to mention that it was around 9:00 a.m when I went. I’m not sure how busy gets later on the day. I’m a very happy costumer.

Anthony Briggs

My experience with American Tire Depot could not have been better! Great prices and terrific service. Albert took good care of me. He and Walter were so helpful. They were efficient and everything went great. I will be back for other services as well.

Kirsten Bachmeier

joey K

These guys helped me with my tires and I wasnt a customer. Thank you so much

Edward Alvarez

I ordered the wrong size tires and Albert took care of me and had them changed and delivered on the same day to proceed with my installation. Thank you for the great customer service!

Victor Vallejo

Great service and convenient

Inna Korneeva

Here you will quickly fix the wheel! Work professionals.

Melissa B

Wait was long and customer service is a mess but for the price and the labor it's still worth it.

Adam Meir

These guys are unbelievable! I went in there with a flat tire, they told me it's gonna be 15 minutes to fix and when at the end I asked them how much do I owe them they said " Oh man, it was a 10 min fix, don't worry about it". I said what, are you serous? They said yeah it's all good. It really nice to find a place on Hollywood that is not trying to rip you off at a moment of desperation. Go there and no other place!!! Thank you guys!!!

Laura Banker

Had a flat. Was a small hole. They patched it up for free. Friendly service

Roxanne Marie Brock

They got me in when 2 other places couldn’t. My tire had a roofing nail in it so it had to be replaced. It wasn’t an option to put the donut on because I needed to be on the highway at highway speed. They also were kind enough to store my left overs in their frig till my car was finished

Martyn Gross

Excellent assistance in an emergency tire situation. Quick service, flexible on schedule and friendly staff. Albert at the front desk was extremely helpful.

James Comer

Tanya Hubbard

Just left American Tire Depot on Sunset and Van Ness Ave. What an experience. They were so kind and sweet. As a women sometimes I feel like everyone is trying to take advantage of my lack of car knowledge but not this place. Albert was super nice and thoughtful. Very understanding to my work schedule and helped squeeze me in!!! I highly recommend this place if you need new tires or service !

Michael Schapiro

Had to get a tire replaced unexpectedly today (heard a pop while driving, pulled over and noticed a sidewall bubble). Joe was very helpful! I had them check the other tires and we found bubbles on two of the other tires too, so that was... fun. But a good experience with fast service and agreeable prices!

oskar garcia

Carlos Gonzalez

Hilda Mendez

The people here are nice and so the best to help you. They are honest...yes honest with their customers.

Shelby Date

Ricky Diaz

Danielle Duncan

Woody Schultz

The service was fast (even without an appointment) and the employees were very friendly and helpful. Waiting room was nice and clean, as well. I'll definitely be going back the next time I need tires.

Ilya Leukhin

Amazing customer service!!!

Kait Leonard

Very polite, professional, and quick. I couldn’t be happier with the service I received.

Ryan Ayala

I called several tire shops and ATD gave me the reasonable price. Same day service and I didn’t need to make an appointment. Walter and Albert are very helpful and knowledgeable. Would recommend this place to anyone needing a tire replacement.

Mike Parojinog

This place is run by crooks! If you need a tire don't come on this place! Over price! crooked practices!

Shel D'Eezee

Horrible street access to this location. Busy & crowded. This was @4pm.

Hunter Senftner

Great tire deal.. Best place ever! They took great care of me. I called all the places in the area and they beat the price of everyone else.

Eli Nahmani

Very affordable price and Walter was really nice and helpful and even stayed a bit late to get my tires done very efficient good job I would definitely come back here again and make sure to tell my friends to come thanks again!!!!

Betty Atchison

I had an excellent service and they were very knowledgeable very open honest and tell you everything right up front and very polite good personalities and I have to say very very good service I would recommend them highly

Denille Gibson

Ben Ivers

Great experience overall! Very friendly staff that doesnt push sales and keeps open communication throughout the whole process. I am definitely going back if I need any more work done on my car.

Foot On Necks

Spain Willingham

Andy Chase

Good prices but call first to see if they have your size tires.

Justin Liebman

Just left American Tire Depot couldn’t be happier with my experience the manager Joe runs a tight ship very professional and takes pride in his job. I showed up with out making an appointment I was worried I might be waiting for a long time with 8 cars ahead of me but Joe had me in and out in less than 1 hour with two new tires and oil changed. Your Car is in good hands here! Life time customer and will refer all my friends and family

helen vogelfanger

Walter the service manager was awesome. Although I have followed Walter through a couple different companies dealing with automotive service, he is very professional and will never steer you wrong. Thanks for the great job, Walter. Helen F

Susie A

Juan and Albert are the best!!!! Hands down BEST CUSTOMER SERVICE AND BEST PRICES HERE!! And I called 3 other places near by! I got a flat tire and was driving with my spare and Juan was able to replace it SAME DAY!! I was so impressed! And the other places I called said they didn't have my tire in stock and had to order it. A.T.D. not only has the best selection in tires but the best prices and most importantly the BEST service! You might have to wait a bit because they are extremely busy but it's definitely worth the wait! They close at 6 p.m. but they stayed open til 7 p.m. on a Friday to make sure I was taken care of as well as another lady who was there waiting on her car. She told she's been coming there for 14 years because she trusts them completely and always do a great job and are very HONEST. That should say alot right there! Why go anywhere else?

Jose Carmona

Thanks for the service, It was a great experience. I am planning to come back next time I need tires.

RichBy Moneday

Work was professional, price affordable as they were willing to work with me on it as i needed multiple services.

Danny Alvarez

Your staff is super friendly!!!!!

Edward Garcia

Jacqueline Garcia

Was not happy with the service

Teddy Ahn

Able to get my girls car in the morning after at a good price

Leo A.G.

Andre Botha

I called earlier the week to get a quote on 2 new tires for my front wheels and got quoted $177 all in, (alignment etc). I call again today to confirm that they have my tires in stock and that the price is still $177. I am told YES and that they can schedule an appointment for me for later in the day. I show up and get told that it will take about an hour and they will call me when it's done. I go across the street to Dennys for an hour and a half and still nothing from this place so I go back to see how much longer. As I come walking up I see that my car is still suspended in the air and my front wheels removed. I'm told that they didnt have my tires but they can put different tires on, alignment etc, is extra, new price: $280+. This is NOT how you do business. My time was co.pletely disrespected by this place. This is just another old school car joint hell bent on pulling the old bait & switch on honest people. I'm a reasonable guy, if I arrived and you told me that you dont have my tires, fine. If you let me wait 10min and then tell me you dont have my tires, NO PROBLEM! Bit you make me wait for an hour and 30 min and then wait for me to come to you and ask what the hell is going on and then try to take me tires that cost more than a $100 than I was quoted on and then take another 30 min to get back to me so I can tell you to put my old tires back on. Horrible experience. I have better things to do on a Friday than sit at Dennys and wait for something that's not happening. I can think of a million things I could have used those 2 hours for. I could have had new tires from somewhere else and have been back home in the time it took you to screw me over. Needless to say you wont be getting business from me in the future and I will be sure to spread the word far and wide that American Tire Depot is a place to avoid like the plague. UPDATE: Tried calling the number provided to talk to the District Manager multiple times and left a message. No feedback. Don't bother with this stink hole. They don't care about customers and they dont bother fixing their mistakes. 100% guaranteed nothing was done about my complaint. Terrible place, terrible 'customer service', terrible communication, terrible staff. AVOID

Greg Ullman

First time customer. I arrived 15 minutes before closing; they checked all four tires and patched the leak, cautioned me about another tire that had been fixed with a plug, and finished 15 minutes after closing time. Very satisfied.

Feroz Ahmed

Nice people work there , very helpful and clean

Frank Nevado

Two months has passed.. I was desperately needed for a new tires on my new set of 18" wheels for my Rav4. Albert "store manager" helped me out for the parts and ordered for me. I also informed the crew that I'm traveling to San Francisco the next morning, so his techs did inspect the tire threads and tire pressure checks for their customer's safety. A week later, I went back to the shop and I spoke to Freddy. He told me that the new set of wheels I purchased are very tricky and it may take awhile for them to install. Overall, they did excellent job. Mechanics are very friendly and took their task very seriously. One of their mechanics told me that he mounted the tires without scratching my rims!" I'll highly recommend this shop.

Guadalupe Marmol

Fajardo Ignacio

Alex Mckail

Very friendly and very very helpful

rico lucero

Help r get a blowout fixed, even pointed out that our car dealer had over inflated out tires and thus could have been the reason for the 3 month old tire to blow so easily. Everyone there was helpful and did a quick turn around!

Allisyn Ruttle

Tom Fahy

j wash

Great service. Friendly staff. Didn’t have to wait long and the price was right. Very inexpensive in comparison to other locations I spoke with earlier.

Cecelia Mayora

I came in to get air for my dogs wheelchair

Adam ploetz

They were able to get me in and back on the road quickly

Aisha Gibbs

SOS Hollywood

BAIT AND SWITCH! Don't believe the $19.99 oil change sign

Christopher Orozco

Very good service and such a friendly team.

Tanachat Nilanon

George Kaotik

Gary Stevenson

The staff was polite, and helpful.

Chris Neri

Xochitl Gil-Weaver

I have been taking our vehicles to this shop for over 5years now and as long as these mechanics all work (Albert and co) there I will continue to do so. They always tell me what my options are and NEVER put pressure to get the work done there. Love u guys!!

Shauntee Allen

Jason Osper

Vince Hamon

Although it’s never fun to get a car fixed, I’m always pleased with the work done by Albert the manager and his crew. Never had had to go back to get some thing redone. And it’s always done on time or earlier!

Seann Brackin

Gilberto Hernandez

Neo Alpuerto

This location is not easy to find, but the service is superlative!!! Walter and Eddie are incredible. Fast and efficient service. I highly recommend this location. Thanks again Walter!!!

Matt Peters

Mia X Marks The Spot

We had a flat tire that had a warranty with American Tire Depot. They had us come in and changed the tire to a brand new one with absolutely no charges to us. They were quick, friendly and professional. They made our day!

Jennifer Donnelly

I unfortunately drove over a nail and pulled into American Tire Depot store #2 on Sunset. The staff was prompt to help fix my tire. Larry was super friendly and informative about my type of tires. The best part is when I was checking out, Albert found it in his heart to have fixed my tire for courtesy. I would recommend this tire establishment to any Angelenos needing new tires or tire repair.

hany samir

Asher Glaser

Sergio Parrilla

Good experience overall. I was offered a free tire rotation but just noticed that they did not do it.

Christina Ferrari

Had an amazing experience at American tire Depot I just moved here and was worried about finding a reliable fair tire place and this is it. Was able to drop my car off and get a great price too. Super helpful, knowledgeable, and fair!!! Thank you

Brandon Roberts

Gabriel Saavedra

John Ericson

Amazing service and fantastic staff! A+++

Janet Carper

I thank my lucky stars for this place!! For as long as I've been taking my car to the team here, which is about 6 years now (this was previously a Nappa, with the same team), I have always been listened to genuinely and given considered, expert recommendations for my old car. It's thanks to them that it keeps on going!! Managers Albert, Mitch and the mechanics are top notch, friendly and so helpful! They take the time to listen and explain. At first, having just moved to LA, I used to cross-check their recommendations with a friend who owns a repair shop back where I used to live. Every time, he agreed with the basis for their assessment, plan of action, and price. As an example of their honesty, there was one type of repair that, for the type of car I have, is apparently best done by the dealership, and they told me that up front, rather than just doing the repair themselves without telling me and leaving me with the chance that the car may not work as it should. They have never been pushy and they help me prioritize what needs to be done and what can wait. They have sometimes gone out of their way to help me. The friendliness and reliability with which I'm treated here makes this Napa shop a valuable part of my sense of community here in Hollywood. I'm so grateful to have them and couldn't recommend them more highly!

Cj Batha

I’ve been here to get tires and then broke something on the drivers side tire. Took them a week of going back and forth to finally just replace the part. This was last July. Now going in today the person gives nothing but attitude. Just came in for a simple patch and repair of one of the tires they put on the car the year before. I wouldn’t recommend this place to anyone if my life depended on it!!!!

Michelle Taylor

Helpful, funny, quick, and honest. Couldn't ask for anything better!

Rick Helton

Outstanding produce. Prices. And people.

Craig Gooder

Great service. Joe took care of me and I was in and out under 60 minutes.

B Grav

At first I took my car to Honda of Santa Monica to get my tire patched from a nail that was in it and they lied and told me there was nothing wrong with my tire. Then I brought my car here to American Tire Depot, they found the nail in my tire and fixed it quickly with no hassle, no charge. They were nice and professional. Great job..American Tire Depot.

chris py

This place let me tell you.... are the most honest people I have ever came across... I had gone to 2 other Machanics and they had told me that it was $175 but I really dident need to change it this guys told me, it was only one small loose bolt on the tire! I just saved 2 hours of time and $175 !!!! This guys are the best go see Chris he will definitely take care of you!!

Angelina Lengson

MHI Studios

Great service!!

Eddie Sanchez

Kate P

Went in there before for tires, very good service and good price, got taken care by Albert previously. This time went in there for oil change and alignment, very disappointed. They told me alignment was off so I agreed to do it and requested printout for record.. Somehow printer just not working , can only show me after alignment was done. Also I was able to stop the mechanic before he rotated my tires.. I had to tell him, I have two sizes different between front and rear..he can't rotate them.. service this time really put doubt in my mind if I want to come back here again Updated : Albert contacted me and really explained what happened. I am very impressed with his management style : customer always come first.

Business Hours of American Tire Depot - Hollywood II in California

SUNDAY
CLOSED
MONDAY
8AM–6PM
TUESDAY
8AM–6PM
WEDNESDAY
8AM–6PM
THURSDAY
8AM–6PM
FRIDAY
8AM–6PM
SATURDAY
8AM–5PM

PHONE & WEBPAGE

American Tire Depot - Hollywood II en California
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