You know, I have thought long and hard about giving this review. I recently replaced most of the steering components because they had worn. Well, I also had it checked back in another state that does very detailed inspections for licensure as well as a local shop who is known for their work on Powerstrokes. Because ball joints are a known weak spot of this particular truck I made sure to have them all test. All said they were fine.
This shop was recommended to me by five different people for alignments and not being from around here I’m told that it’s really difficult to find a good shop. I drop the truck and get a phone call 20 minutes later that my ball joints are shot and they’re not going to do an alignment without me replacing them at cost of $1000.
So, I come get the truck,they were nice enough, and took it directly back to a master mechanic friend who’s sole job a while back was maintaining a fleet of 7.3 diesel‘s. What disturbs me is he checked the ball joints and also and found them to be within spec. What disturbs me more is then, just out of thoroughness, took it to not one but two dealers and they checked and it was also within spec.... and if anybody wants to spend your money it’s a dealer...
I hate to say it about a shop that has a good reputation, but I don’t know another conclusion besides the fact that they were trying to take me for a ride because I’ve never been there before and it’s a known wear issue with these trucks. I hear they do good work but be darn cautious. I just about got taken for $1000 that didn’t need to be done. I’m sure they may get on here and try to defend themselves but you tried to screw me.