Here you will be able to see the information of real people who are purchasing the products of RNR Tire Express & Custom Wheels (Tires) in Arkansas area.
Nowadays this business gets a score of 4.4 out of 5 and the rating has been based on 182 reviews.
You may have noticed that the average score it has is good, and it is founded on a high number of opinions, so we may conclude that the score is very reliable. If many people have bothered to evaluate when they are happy with the business, is that it works.
You know that we do not usually stop to give evaluations when these are correct and we usually do it only if we have had a problem or incidence...
This Tires belongs to the category of Tire shop.
I wouldnt recommend any one to go there. The problem i have with this place when youll have specials for someone to get rims are even tires. I know people is on a budget. Even youll have those where you have to work it out where all of the bills will get paid. We all run into problems even youll. But youll act as though youll never have to struugle. Even rich people fall short. But youll dont even try to help people.thats not right. Think about the next person.
Great service they listen to customers n Justin's customer service is great
Did a great job!! Very friendly guys.
Great people. I paid cash and saved. Great service
Great service!!! Awesome staff!! I come here every time i need tires. Always a repeat customer. Thanks RNR!
I buyseveral sets of wheels and tires there and they call When you when you get one day behind and I threatening you to come to your house business are any other location to take the wheels and tires offer your car or truck not very friendly customer service there is 1 person up there that will help you nobody else they're out for only their self I paid 26 months on 1 set of tires from there and they lose your accounts make you start all over and tell you that you did not pay 29months on the set of tires when they're the ones that lost your account and they don't know how many months you paid on them Recommended a lot of friends and family to go buy stuff from them Will never do it again
Absolutely THE BEST AROUND!!!!! They went ABOVE and BEYOND for me today!!! Joe was WONDERFUL Thank you!!! The tire technicians stayed after hours to finish they were AMAZING!!! I recommend RnR to everyone!!! You won't be disappointed that's for sure!!! On top of all of that the Manager went way out of her way to deliver the tires from Beaumont just to make sure I made my trip today!!!!!! THANK YOU THANK YOU!!!!
Very friendly and done everything possible to make sure I was satisfied. Would recommend to anyone.
They are funny and awesome!!
After leaving a bad review with a bad experience at this location Mr Clint Clark called me and took care of my situation and I'm very grateful he also took care of my complaint. Wonderful business man!!!
Great people was helped rite away didnt try to change my mind on what I wanted and instead helped me get the best deal possible
Don't waste your time! the bold guy is very condescending and they take 3 hours to change 1 tire literally!
These guys are great they help out a lot and I can't thank them enough
I called around to different places and got some bad run ar rounds telling me I can't have what I wanted on my truck but I called rnr and they said yes to everything and had everything plus more with awesome bonuses with the tire warranty and rim warranty I beyond recommend going here you'll be glad you did
Awsome experience ! The employees were all professional but at the same time treated you with the up most respect. Highly recommend this place of business.
Great friendly service and great guys that work here.
Place is clean and the staff is friendly.
Have done business with them ,I will keep doing business with R & R. As long as you pay your bill with the them they will do you right. Thanks Clint and the crew at R &R
Fast and easy to work with
Perfect in every way
We had a really great experience at RNR Tire Express. If you need new tires and wheels I would definitely recommend you going to RNR Tire Express.
They have 6 months same as cash financing on tires and the tires are really good!
Efficient and professional, alway helpful and friendly. Great place to do business.
Went in for an alignment and was told they could not do the work because I didn't have tires purchased from them. I would give them no stars, but it won't let me.
RNR Tires have exceeded our expectations, Justin was great from start to finish! They have experienced staff & great customer service, we will definitely be repeat customers.
I got a flat in North Little Rock on the side of the highway and live in Conway.I attempted to call my roadside assistance that is supposed to come with my rim and tire package I have for both of my vehicles.I tried to call for 45 min..never spoke to a human and never got help. I had to pay $141.00 to have my car towed to R and R. I call them first thing Monday morning about the roadside assistance that I have felt safe about having only to be told I don't have it because I didn't re-sign up for it. Apparently after one year you no longer have it as they don't notify you. I was told at time of of purchase I had it until I was done paying on my rims. The customer service is horrible in Conway. They always act like you are bothering them. I already ask to speak to higher up the chain of command and there is alwayssome excuse as to why I can't. I strongly recommend not purchasing anything from this location.
I was told my tires come with a "free alignment", but the alignment is included in the overall purchase price. The alignment was scheduled 1 month after i got the tires, bc i was told that they had no "alignment guy". So i went back to get the alignment and was told that it could not be done bc the "alignment guy" did not want to break my tire rod. So, i left without an alignment which i will still be paying for, but i was told i can get however many alignmemts i want for the life of the tires. Not sure how true that is. The bald headed guy is a fast talker and i found him to be quite condescending when i was asking questions the contract. That is all.
I had a great experience here at the conway store. Chris (my sales guy) was helpful and got me what I wanted. Will definitely recommend RNR to other future customers and will refer them to Chris for any and all sales. I'm extremely satisfied with the service I received. The pricing isn't bad. Large selection of wheels and tires. Quality work, quality parts, quality service. Keep it up Chris, and the rest of RNR as a whole!
Their tire prices are fair, but their process takes forever. If you go expect to be there at least an hour. so far I haven't been pleased. but I'll see??!!!??
If you have 5-7 hours to kill to get 4 tires mounted, and balanced then this place is for you. I was only customer at the time, and it still took this long. Tires are extremely overpriced, and the contract is scam worthy. Doing the math you can purchase 16 tires almost anywhere else for the price of 4 here. I have learned my lesson, and will never return.
No wait for service, and they went out of their way to please me. Two thumbs up.
Slower than Christmas. I've been here going on 4 hours...
Miss one payment and they’ll close your account don’t matter how faithfully you are paying them also they have hidden interest fees and the rims and tires shouldn’t cost that much
the fellow that helped me was a very tall broad and handsome man! it made me feel comfortble. i enjoyed our long talks, so yes great store! lol :)
Great staff and cheap payment plans
Very rude employees. No help at all. They act like they don't need customers. Go else where with your hard earned money.
Awesome service....Chris was extremely helpful. Would definitely recommend for anyone looking for tires and rims
They helped me right away and made my stressful morning less stressfull!!! Thank yall soooo much.... Oh btw Clint is handsome....lol...thank yall again and have a great day!!!!
Good place to get tires
They are very nice sweet professional, an make you feel at home & Clint is awesome
This place has a super friendly staff. They made me feel so welcomed as I walked in. All I needed was a tire patched but while I was there I checked out their tires and wheels. They have a great selection with competitive pricing. They specialize in providing financing to help us get tires and wheels when we don't have enough money to pay the full bill when we need tires. While I was there, I observed a steady stream of customers coming in to make payments. Again, the staff was so friendly to each customer. Addressing most by name as they came through the door. My tire was patched and I was on my way. From the owner to the technicians, these guys are polite and professional. I will strongly consider RNR the next time I need tires.
You guys were amazing! Very friendly with me and I had no knowledge of what I was doing. Treated me like family and can’t wait to do more business with them
Good service awesome staff.
They suck. Like really, REALLY suck. Over priced and rude. READ THE CONTRACT TWICE BEFORE SIGNING. They throw some doozies in there when they are running you through all that paperwork.
I walked into this place ready to spend my money on some wheels and tires, but they told me "there was nothing they could do for me". They didn't even attempt to help me. Maybe it's because I drive a Honda Civic. Still, what kind of service is that?
Easy to get tires and rimes from, cheap upfront payment to get started and they are flexible with wen you make your payments. Kinda expensive but nice products
Low payment plans
The wait was long but well worth it! Thanks Joe for making me laugh. I would refer anyone to RNR. Thanks guys!!
The only reason I gave them a star was to writ a review. They sent me threatening messages because they said I was late even though I was 2 payments ahead then they told me they applied my payment to someone else's account but they didn't get credit for it then I was told without proof (even though I showed them my receipt) there was nothing they could do. So basically they stole my money.
They are awsome!
RNR Tire Express is top notch all the employees are very friendly. The fixed my tire for free and in a timely manner. I will be giving them all my tire business from now on and highly recommend them to everyone I know Great Job guys
My whole family uses this place. Rick is a great guy, always helpful, and cares about you keeping money in your pocket. I give them a 5/5. And the work itself is top notch!
You'll be hard pressed to find a better tire and wheels store. They are competitively priced and the employees know their business.
Good people to do business with. They make sure your happy before leaving.
They took care of my problem quickly and efficiently.
Absolutely the worst experience and customer service I have ever had, in my life, no exaggeration!! They had the car for over 6 hours and I had to call to find out that they couldn’t put the tires on the car because they were told by the references that the car frequently goes to mobile Alabama. Apparently you can’t own property in another state and drive your car there frequently, even though you have a residence in sulphur, Louisiana, that you provided proof for and was even verified when they called the landlord!! But, the guy at the front desk saw the Alabama drivers license and the Alabama address on the I.d and didn’t say there would be a problem! They don’t know how to do business! Like I said, already have one car with tires through them and it wasn’t a problem, but this one was!
THE TIRES ARE 3 TIMES THE PRICE OF SALE, THEIR SAME AS CASH BS IS NOT TRUE!!! DO NOT WASTE YOUR MONEY!
I had a bill of $754 if paid in six months...bought the tires in December with the first note coming out in January...when I was told the notes would be $125 a month i decided to pay $200 a month so I would be done with the payments sooner...which I thought they would be paid off in 4 months as was what was originally planned...now I have 2 months left while still paying $200 a month...so that's 6 months @ $200 which equals $1200 for $754 of tires...I called them and they said it's for the insurance, tire damage, etc. etc....which was not explained to me otherwise I would have declined it...so $450 extra dollars wasted...I'm not happy with this situation at all...the only reason i gave a one star review is bc i had to to write a comment...NEVER NEVER GO TO THESE CROOKS unless you just dont like money you make
Reasonable payment and quick service
Awesome customer satisfaction and great prices
DONT EVER BUY ANYTHING HERE! They will call and tell you your late on payments when your a month a ahead. They will harass you over the phone and also try to intimidate you over the phone. BIGGEST SCAM ON THE PLANET FOR TIRES AND RIMS!!! If you like to be harassed then go ahead! Would mark 0 score if I could!
Everyone was helpful and polite.
Always great service!
Awesome place awesome guys...they always take care of me. Won't go anywhere else for wheels. I have used them for over 5 years now and their service is great!!
Manager was amazing taking care of myself along with four other people! He made sure I was in and out within 45 minutes and my phone was charged! Lol! Amazing manager and customer service skills, he was great and patient with us and my kids! HOWEVER, what I didn't like was one of the guys coming in being loud EVERYTIME he came in for it seem attention, along with the managers side kick basically being immature while he is trying to run a business and take care of customers. For the co worker, ALWAYS complaining on EVERYTHING that he has to do and even after me making the comment that he complains a lot while trying to do business with the managers, I became annoyed with him. I found it as disrespectful behavior to be complain ESPECIALLY in front of the customers. To make the comment to the manager you don't sign my paychecks in front of 5 customers, if I was the manager, tou would have been fired. You was showing out, trying to be cute and funny, when in reality, you was annoy as hell and immature. Other than him and an worker in the shop coming in yelling a worword, I had excellent service from the manager!
Very friendly and fast. Made sure it was done right
Highly recommended if you wanna ride clean for less upfront.
Had the opportunity to visit the Lake Charles store recently. Excellent staff from top to bottom. Cheyne, the manager, runs a great shop!
Customer service is absolutely amazing. They helped me get exactly what I needed!!! Can’t wait to return!!!
Nice place and nice people
Worst service ever !!! Had a flat insurance coverage. You have to wait for a tire to come in when they called and said tire was there I went only to find out they had sent the wrong tire and have to wait again. If I lived in Lake Charles it would be so bad maybe but I had to drive 30 miles to get there on a donut and have to do it again tomorrow!!!
Had a little wait time but still good service
Horrible bookkeeping at this location. Make sure you keep up with all your bank statements and cash payments. The customer service is rude when you call about anything. I would not recommend this place to anyone that wants a good price and pays on time. I will be posting my experience on other media sites as well. Horrible, Horrible, Horrible.
The people there weren't too nice.
All I can say is that Matt, Clint and Issac went above, beyond and out of their scope for me when I got a flat tire on my truck. Both my sons have accounts with them and always made sure they were taken care of. They were caring people about my situation and put alot of time to fix my truck tire and get my truck back to their shop and make sure it was safe. Couldn't ask for better people and as working as a team to ensure I was taken care of and safe.. Nancy Haner
This place is awesome! Super sweet and helpful people. The tires are great and I will be back!
I dont like leaving negative reviews but I've had nothing but trouble here. The main problem I'm having is being charged 2 times when they draft out of my account... then I have to call and get them to refund 1 charge everytime and they always tell me that I'll have the money back in my account that same day (unless understandably it's the weekend) but now my bank account was locked down for insufficient funds to pay my insurance because they cant get their refunds taken care of! So not only did my insurance lap but I also have overdraft fees I have to pay my bank because their screw up! Very unhappy with this situation and i will never refer anyone here!
worst costumer service ever.
SPECTACULAR SERVICE. FRIENDLY ENVIORMENT.
Love the service at RNR tire express!!!
Great place to do business with I bought tires from them more than 4 months ago I payed them off right before Christmas of 2017 I had 2 tires go bad due to my alignment being bad and RNR replaced both tires for me without any cost I highly recommend them as your place to buy tires or rims there staff is unbelievably friendly and go beyond there jobs to help there customers I would definitely go back and recommend you go there to
Great service and people . Was giving a cold drink while I was waiting , on the house .
Very good service, my car is low scraped the outer edges and they replaced the tires.
Very helpful. Great service and great tires. Clint is awesome!!!
Went to the Conway location two weeks ago and got rims and tires, not that I really needed them but wanted to dress my car up. Soon as I left the shop my steering wheel shook left and right so I of course contacted them right away as I was leaving for a road trip soon (which they also didn't align my car after putting the new rims and tires on) so I thought that was possibly the problem. They got me in the next day or whatever and after 10 mins they pull my car out of the garage (which upon pulling my car into the shop the guy was reversing and didn't even stop the car and put it in drive and every time going on and off the lift they carelessly bottomed out my car which I have a RX8 so it sits low) he tells me everything is fine. So I leave and get out on the freeway and it wasn't as bad but my steering wheel was still shaking left and right after hitting about 45 mph (which they didn't align my car that day either). Now before I went to RnR I had no problems..my car rode smooth and was mechanically sound. I had a mishap on the road trip and had to come out of pocket 200 dollars so upon returning from the trip I didn't have all the payment so they took their rims and tires back (which on my way back from the trip a friend was quick to tell me that the front passenger rim was bent which it was from day one and that's why my steering wheel was swaying left and right which before I left their shop guy told me everything was fine which apparently it wasn't) I don't know how or what happened to my car but they put my stock rims and tires back on and I leave and get on the freeway and once I hit about 65 mph my car started shaking and jumping so I got off and called them because I noticed the weights on my stock rim had somehow been knocked off by them. So they had me go back and they got my car in to balance the wheels before they closed. After spending the whole day there they pulled my car out at 6:05 pm and I leave and got on the freeway..now it wasn't as bad but my car is still shaking and jumping (which although my steering shook left and right till the day I returned their rims the car didn't shake and jump like it does now). I tried to call knowing they were closed to leave a message but no answering machine. I wasted 15 dollars worth the gas going back and forth to there yesterday and my whole day at their shop and my car still wasn't as smooth as it was before they touched it. I called today and spoke to Clint about it which he told me he talked to his RM Rick and they told me they did the best they could do but refuse to pay a professional shop to fix my car the way it was before they touched it! He told me I can speak to Rick myself tomorrow but nothings going to change and furthermore Clint was basically insisting my stock rims and tires were that way when I originally went there and they weren't which his actual words were "Well I don't know the condition of your rims and tires before you came here!", which I told him they were A1 smooth and I had no problems and I cussed in there which I apologized but obviously at this point im frustrated and about done with RnR and I'm sorry I ever went there. I would never refer anyone to them cuz I don't want anyone to go thru what I'm going thru which is at around 60-65 mph the car starts to shake and jump and only gets worse at faster speeds after that so right now I can't do more then 60 mph so the car can't really be driven now and RnR is refusing to handle and resolve the issue which after all I've been thru with them I don't want them touching my car again and they refuse to pay another shop to fix their mistake and carelessness! I'll be contacting corporate tomorrow and if nothings resolved then the Attorney General and if nothing after that my attorney and the media and RnR will be paying for all of it and a lot more. Never go there if you have a nice car cuz they'll just mess it up if they choose to and apparently nobody in the shop knows what they're doing!!
I knew I was going to be in the market for new tires and rim's. Walked in and seen the many options that they had. Started talking with some of the guys at the shop and payment plans/options and couldnt pass them up! They set me up with rim's and tires and made it affordable and the service was great! Thanks RNR lake Charles! I'm loving the new shoes!
Great experience. Joe’s funny & down to earth! The process does take forever but worth it.
Clint is amazing! He helped me get a great deal on tires with no stress and had me laughing the entire time.
Friendly staff and nice clean waiting.
I was nervous at first but I got great service and great tires!
My experience at RNR was super cool, the staff was friendly, courteous, and down right super!!!#MyVolvoPopping!
Great sevice and the best price on tires for my truck .paid cash got a great deal..
They wanted 2,200 for financing I can buy rims for that much
Anyone in search for wheels and tires should check these guys out! Speak to Rick, he helped us out so much. They're trustworthy, helpful, and super nice! They work with you and make sure you're taken care of! We will be reccomending them to everyone!
We were on our way to an event when we got a flat, an a Saturday evening, with no spare tire. After being turned away from another place with a "sorry for you luck, nothing we can do", we ended up at RNR. Even though they couldn't give us the solution we wanted (a patched or new tire), they were beyond gracious and bent over backwards to make sure we (including 2 small children) were comfortable while we waited. They got to our vehicle very quickly, even though there were several costumers ahead of us. Then, they helped us find a solution of sorts, and get to our event on time. I can't recommend RNR Tire Express highly enough!
Had a good experience. Everyone was very nice and service was good
The people are great and friendly Know what they are doing bought two set of tires and 1set of rims worked with us
My truck is 6mons old so it has fairly new tires. Had a flat an thought id give them some business since they are a new business. I go through alot of tires but dont have to worry abiut me buying them there. Was told that if i didnt buy them there we dont fixem. No problem Ill buy my tires at one of the other 1000 tire businesses in LC.
Excellent customer service. Started dealing with Chris Miller several years ago and he has never disappointed. Have gotten 4 sets of tires through RNR over the years and will continue as long as they are around. Most recently dealt with Clint and he got us scheduled and took excellent care of us as well!
Best place to go if you want to get you some rims and best prices
The customer service is top notch and the cost is very competative with other offers I checked out first.
Great people willing to help out however they could.
Worse costumer service ever, people here are rude. they broke something from my vehicle and expected me to be okay with it because it didn't break all the way! what kind of B is that
worse costumer service ever, they move so slow not because they are busy but because they want to charge the time. 4 hours to change 1 tire that is ridiculous.
Great customer service - very friendly! Quick turn-around too! So thankful they’re open all day on Saturdays for the unexpected flat tire situation. Highly recommend this place!
Josh always shows enthusiasm to help his customers out and the mechanic Tommy is always so friendly and fast as well. Goes the extra mile to explain to the customers what he has done for them and asks of there is any other concerns. Love visiting the lakecharles service shop and the care and concern for services.
If you need tires on credit in lake charles it's ok. But a bit pricy.
The staff at RnR Lake Charles is the best I was in between jobs and was up for repo and Shane the Store manager and his side kick Joe worked with me and didn't pick up my rims and tires and gave me extra time to catch up with my account so my hat goes off to the RnR staff in lake Charles, La Keep up the excellent work.
Terrible experience. Will have to go to the Lake Charles office soon. This company could have jeapordized my life and my family life with the wrong size tires. I went up there on my own as a female and trusted these people and now I may have to contact a lawyer. The tires are completely torn all away around due to the incorrect size. I am hoping that I will not have to contact the Better Business Bureau, and anyone else. It was very heartbreaking knowing that I have been traveling with these tires. Even went there twice for them to check due to my car stating that so,wtbjng was wrong with the tire pressure. When tires that was manufactured in 2002, and the wrong tires were placed on my vehicle. I would have not known if it wasn’t a professional point out that it could possible be a lawsuit. This was a very dangerous situation to be in.
I went to this place desperate to find just one tire for my car. I was headed home when all of a sudden I had a flat and of course the tires I had were very hard to find and no one had one in stock. These people went high and low to find me one so I could get back on the road. They did all the work of finding it, putting in on in a very decent time frame, and overall they did it all out of the kindness of their hearts. I'm so thankful I crossed paths with them. Thank you all and God bless.
Great service and speedy installation!!! Great prices!! Love them!!! Definitely recommend them when your looking for new tires!!!
I was just stopping by getting prices on tires. Was delightfully greeted by Mr. Joe my RNR rep. He's a MVP in my book for RnR. Great service in what you do. Have a good time an enjoy the party. You deserve it #AAron
I had a leak in a tire and a limited Budget. After dropping my son at the baseball field, I had 45 minutes to game time. I found these guys on maps and so glad I did! They were great! They repaired the tire and Checked the rest. It will be worth the drive from Little Rock to buy new tires when I need them. I did not miss a play that day!
Over priced tires and kept trying to oversell expensive tires. Ordered a set of ultra summers online for half of their quoted price for all seasons.
First I was told they had no A/T options for 35/12.50/18, then after prodding enough, $150 more per tire than any of their competition and was literally told, “the majority of our business is lease and we’d rather just cash sales walk out.”
These guys are great especially Cheyene Weir in lake Charles Louisiana. He was very professional and courteous to me and all the other customers. They even treat there employees with respect and care so they do a great job. I will recommend them to anyone!
Great expeirence nice friendly staff, nice inventory, quick service, overall recommend this place to everyone needing new wheels
Little high but service is best
It's refreshing to find a company that actually wants my business. I just went in for a simple tire patch, but I'll definitely be back when it's time for a new set!
My mother just paid off her first set. And she is absolutely thrilled at the service she received. She loves the "big man in the blue shirt" Shawn I think is his name. She went in 4 months ago and wanted 1 tire. He laughed and showed her how all of her tires were "as slick as his head". I was there and he explained throughly their payment plan. He took a $5 bill from mom and put new tires on her car. She has never been so happy with service. And I am happy to see a place that treats a female with such honor. I will be buying from them soon enough!
The staff were friendly and very helpful. I will reccomend to friends
Very fast and friendly
I called in for a price quote on their best new tire deal. I own a small dealership for used cars and the guy didn't even attempt to sell me anything he quoted me $1000 and told me he could lease it for weekly payments. I was looking to spend money and pay cash. He then said I can't do anything for you. Rude customer service. Guess I'll go spend this cash somewhere else.
It's not good you going to lose your money..
Bought tires and paid way way to much
Nice place but expensive
This place drafts your account without your permission just because they still have your debit card in the computer from when you paid last. Same as stealing.
Very helpful and accommodating. Was made very comfortable during my wait.
The staff has great customer service and very friendly our experience at RNR was AWESOME!
Honestly the nicest guys ever! 10/10 would highly recommend
Always pleasant and friendly staff. A very Clean and organized facility.
The guys there were very helpful. I dropped my car off at lunch. The fellows even to me back to work. My car was bought back to me within two hrs. I am definitely impressed!
Great service great staff and an all around great experience
Went in for the first time today for a tire repair. The staff greeted me immediately when I walked through the door. Was extremely friendly. Took care of my tire in like 10 minutes. Then they didn’t charge me at all! I will definitely return and send friends!
Experience was ok . They make a lot of promise like Rotation for life roadside asst for as long as you have the tires on your car and they take care of you while you paying on the tires but once you pay them off all that goes away . We paid our tires off on day 58 and that was in March. I call today to set up appointment for rotation and was told since I paid them off they are not covered .. Good tires not so good service.
Great staff! Very good customer service.
The guys are awesome!!! So helpful!! Wonderful experience!!! Will be back!!!
My father recommended me to these guys and I couldn't be happier with the service. Very friendly and extremely knowledgeable staff. Very affordable, free rotation and alignment with purchase. Would recommend to anyone.
Had an issue with my Chevrolet Avalanche. The lug nuts had locks and I did not have a lug key. I went into the store and explained to them that I had been to several shops and no one could help me. I had my own tires I was trying to get mounted, so they knew I was not there to buy anything. A gentleman came out to the parking lot with a special tool, in the sun and heat, and removed the locking lugs for me. He did not charge me a dime. He told me to come see them next time I need tires, and I will do just that. Thanks for the great customer service!
Haha freaking joke
They are very friendly and helpful. I had an awesome experience getting tires from them.
Friendly staff. Long wait
So helpful, kind, and fast! Great experience!
I have bought tires for two vehicles from there now.The staff are so friendly. Always make a point to greet me by name and remember details about my life, such as my recently having a child, and asking how my older child is handling a new baby. They make you feel like you're the most important person in the room. Best customer service I've seen in a long time.
Every though I am out of their late. It was well worth the wait. I love these guys and the young lady there. And I mostly love all the laughs we had tonight.
Great customer service. Friendly people.
IF I COULD GIVE NEGATIVE NUMBERS, I WOULD!!!!!!!So slow, rude. If you make an extra payment they charge you!! You pay twice the amount for their tires...hidden fees...contract not explained well. Take advantage of the working class!!! Oh and now all the tires are missing air!!! Paid over $500 for tires and now I have to go somewhere else to have them fixed/replaced!!!!! They asked if I put air back in the tire and if it was holding. I said for now. Was told to call back if it doesn't hold!!! Really....that's your fix???!!! Get customer service!!!!NOT!!!!!!!!! HATED THIS PLACE BEFORE BUT NOW THERE IS NO WORDS!!!!!!!!!
Pretty good place to get tires.
Very professional and Chris was a great sales Rep will be going back for all my vehicles
Wanted them to check my tires for belt separation. They don't work on tires bought elsewhere. But they checked my tires anyway by looking at them. Informed me that my tires are dry-rotted. Got a really good deal on high quality tires. 6 months no interest.
I’ve bought 3 or 4 sets of tires from the Conway store and in the past it was a great place to do business, the staff was friendly and treated you like you mattered but now they are rude and treat you like you’re nothing. Very unpleasant and unprofessional bunch working there now. In the past I would’ve recommended them to everyone but now I wouldn’t recommend them anyone. I will definitely be taking my business to one of the other many tire and rim shops in Conway!
Very friendly and helpful staff. Very reasonable prices and easy finance make buying new tires easy and affordable
Great customer service
Worst business ever for a tire shop won’t work on anything unless u have bought the tire from them waste of time even goin by there
Thanks so much!!!! Excellent customer service. A true handshake means alot. Thanks
Store was very helpful and the payment are reasonable.
My wife and I walked in got both vehicles brand new tires my truck got new rims and it all took 25 minutes they were very helpful and nice I will defiantly refer my friends and family they are a little pricey but it is definitely worth it
These people are crooks!!!!! They went to our house when we weren't there and harassed our 17 year daughter with threatening to take the air out of the tires an take the wheels off of our vehicle (they don't own the wheels so stealing our wheels). I had to call the cops to prevent them from doing it. We have paid over half of our payments and were behind 3 weeks. So do NOT do business with these people
They done a great job got me in and out in timely manner
Love their service
Friendly fast service. If you can't afford to pay full price for your tires this is the best place to go. They have A fantastic special going on right now.
Great place great people very friendly .
The staff at rnr are great I would tell anyone to go there
What are at the conways location was awesome I will refer my friends and family there