Reviews of Hot Springs Tire & Auto (Tires)

3123 Albert Pike Rd, Hot Springs National Park, AR 71913, United States

Average Rating:

DESCRIPTION

Here you will be able to see the opinions of people like you who are buying the products of Hot Springs Tire & Auto (Tires) near to the state of Arkansas.

As of day the business has a rating of 4.6 stars out of 5 and that rating is based on 130 reviews.

You must have seen that the average score it has is nearly the best one, and it's founded on a very high number of scores, so we can say that the evaluation is quite credible. If people have bothered to value when they've done well with the business, is that it works.

As you know, we do not usually stop to place feddbacks when these are correct and we usually do it only if we have had a problem or issue...

This Tires belongs to the category of Tire shop.

Where is Hot Springs Tire & Auto?

REVIEWS OF Hot Springs Tire & Auto IN Arkansas

David Autrey

Keith Simpson

Patrick Koch

Been shopping and buying tires there for a long. Time

Bruce Furgerson

They do a great job.

Gary Gilchrist

I use them for all my vehicles

Casey Ward

Getting tires! Very friendly and good prices!

Kyle Davis

Great people, great prices. Only place i go

Terry Taylor

On the road in our RV. We had a blowout Thursday and I decided to replace all 6. I called Terry on Friday morning. He ordered the correct Michelins and installed them Saturday morning. The tire tech was extremely knowledgeable and very polite. I'm very impressed by these people.

Debra Hodges

Kyle and the staff at Hot Springs Tire are awesome. They assisted me in getting another tire and got me back on the road. I would highly recommend using them

Chris Kolasch

Kenneth Green

There alignments r to high

Bryan Jackson

First time I came here was for an oil change. Dropped the van off first thing, was told two hours. Took four hours to get the car back. Hesitant to come back a 2nd time, but I figured I'd try again because it's closer than other shops. Second experience was similar, showed up 10 mins before the shop opened, was 2nd in line to get a tire patched. Was told it would take approximately 30 mins, came back an hour later and they hadn't touched the car. Then they as good as called me a liar when I asked why they hadn't started on the car yet. Save yourself the headache and go to arkansas tire on central.

carl hunt

Juan Hernandez

Nice and honest people but they did take a lot longer than I thought on fixing my car.

Skyler Sharp

Really friendly staff! They are definitely there to help you get what you need at a great quality and price which is what matters when it comes to our vehicles.

James Boyd

Great service

Tom Rath

Stephen Smith

First come first serve, great service and price.

Cheryl Hollingshead

Really fair prices and quality work!

Sharron Parkman

I have had a noise problem for years with my car, and a friend brought me to Hot Springs Tire and Auto! Within minutes of putting my car on the rack, they diagnosed my very dangerous issue that had been overlooked by many others!!!! So thankful to have found them. I will definitely be coming here again.

Jennifer Hornbuckle

Alex and his brother got my car running so I could get home on 7/14/19. It's still running well! Thank you so much! Great service, and reasonably priced! Actually, I realize I posted on the wrong Hot Springs Tire and Auto website. But it looks like you do great work!

Laine Munzberg

Super fast and knowledge

JenLee Gateley

Great job done

Ronnie Horton

Velda Thompson

The folks at Hot Springs Tire & Auto are kind and friendly. They are honest, give good advice, and know their business. I trust what they tell me, and I have always been pleased. As a farm owner, I have taken them tractor, mower, and trailer tires, as well as autos. Recently, they fixed a tractor tire that I thought would have to be replaced. That saved me a lot of money!

Bill Kilby

Great place to buy tires.

Bill Thorpe

Chris Hairston

Samantha Oneal

Exception customer service.

nadra allen

Pleased with person I talked with..i was scared major damage.. it wasn't. Yeah!

Lance Heinrich

Stone Wall

William Rice

Great people to do business with.

MDS Flooring

The right men for the job they got you covered

Sandy Thomas

We have taken our vehicles to Hot Springs Tire and Auto for the past 12 years for tires as well as mechanical repairs. Everything from oil changes to brakes to shocks and more. Terry and his staff are friendly and reliable and take the time to explain what needs to be done. They are always busy, so I like to call ahead and let them know when I plan to come in. I am no longer in the neighborhood, but will drive across town for their automotive service.

Connie Wolf

This place is the best. The people are great and honest

Jason Dickmeyer

Shirley Elton

M Staton

Nice people, great price.

Edmond Murray

Garrett Biggers

Debi Hunt

Very honest hard working group of employees. You can trust that they are going to take care of you for the best price possible. I highly recommend them!

brett toland

Tonya Southworth-Sagers

henry lawrence

danwilhite .

Outstanding service! I've been a customer here for 20+ years. These guys are the best!

Jerred Vincent

Bill Brasher

Today was my first time to do business with this establishment, and I was very much impressed with the whole experience. As a retired assistant director of a Louisiana Technical College, I realize how difficult it is for a business to keep up with rapid changes in the auto industry as well as the "Web" but this place handles it all very professionally and in a very friendly environment. My truck needs were met in a timely manner and very reasonably priced.... all of this is rather difficult to find in many of today's businesses. I will definetly be using Hot Springs Tire and Auto for any future auto needs.

Charmion Prince

Rowdy Morse

Gary Rutledge

They do good quality work. I have ben doing business with Terry and Steve since they opened the doors. Commercial and private, they have always taken care of me.

Angela Graves

We travel full time in a 5th wheel and when we arrived at a park in town we discovered that our dust cap on the rear axle was missing and had lost some grease. Not knowing if something more serious was going on we brought it here for service. The mechanism removed the wheel and checked everything over good, determined that there was nothing else going on, put some grease in and put wheel back on. After all that he didn't charge us anything. We will definitely come here if we are in the area again and need any service.

Jesse Cole

Arionna Michelle

Helpful every time I have problems.

Dave Lindhag

Courteous honest service, quality tires, great prices, and they stand behind their work. Wouldn't go anywhere else!

Reef Marshall

Great service

Paul Geurin

As always best place in Hot Springs to purchase tires, repairs to your vehicle excellent staff and service team. Highly recommend them.

Cameron Betts

Fast awesome service.

amber Thrasher

Very nice we was on vacation and they had us in and out in no time.. most amazing people I’ve met

Ricky Presock

Vicki Akins

Staff is always friendly and professional. I had a flat at the end of their work day. One of the guys fixed it with a plug so I could get home home. He used his own mini air pump to air up the tire since the shops air compressor was already turned off and.the shop was locked up.

Josh Dodd

Very good service

Jestin biggers

I have had the best service when I take my car there and their customer service is so awesome thank you for your service

Jake Coker

Kyle was a huge help and got me in and out of there quickly. Will definitely go there again!

Debra Horn

David Rigsby

Linda Helms

Brandon Margis

They are real quick to help you spend 2k on a new set of tires, but when you go back to see about getting a low tire fixed you can forget about customer service. They could care less about you. Bought my one and only set of tires from this place.

Carlos Cockmam

They take care of their customers

Jessica Huber

Stopped here on the way through town to get the tires on our travel trailer balanced. They got us right in. Super friendly service. And the price was excellent. Highly recommend.

Mindy Gilbert

This place rocks! very fast, extremely polite and not expensive. I am glad they were close by, their location is perfect!

Fernando Burgos

Best place to have your car worked on I will definitely be back for more service if u haven't been here yet you need to come

Mike Wells

Dean House

Always friendly

Jaimee Wilson-Garcia

Leland Bettis

Don't Tread On me

Terry and the Crew are awesome. They helped me pick out the correct tires for my truck and man what a difference in the ride and handling. If you want to deal with somebody that is straight up and honest, then go see Terry and the Crew for your vehicle needs.

robert gilmore

Cathie Moeller

UPDATE on previous 1 star review I did three weeks ago. The owners eventually got in touch with me and did their best to resolve the issue.

Melissa Campbell

Great prices!!

rusty jeep

Awesome prices

scott afeld

Great people, great service, they go above and beyond.

Jan Baker

If you need tires or most any thing for your vehicle this is the place to go. Terry and his team are always willing to help and answer questions. I purchased tires from him on two separate occasions over the past 15 years and any time I go in there he treats me like I'm his number 1 customer. Thanks Terry - and to your crew.

Buster Clark

Great service,and very professional, thank You .

marcos liberatore

Amanda Gobel

Cindy Efird

Very helpful and they are taking care of my needs as fast as possible.thank you for your service

Tiffany Vallance

christine lynch

David Willcutt

McKenna

These guys are awesome and always there to fix what others won't or say that they can't.

Chris Collins

Great place to get an alignment. The staff was friendly and knowledgeable. The only problem with a great business like this one is that everyone goes there and that usually means longer wait times. They do their best to get folks in and out. For quality work, it's worth the wait.

Marsha Speers

Michael Litwa

My sons Tahoe broke down. Dave from this shop stopped to help him at 930pm side of highway. Morning came and got tahoe to hotsprings tire. We are from little rock so kind of worried. Long story short. Fixed my sons tahoe so we could get home at no charge, and rotated tires. These guys are awesome. Thank you! Honest and trustworthy!

Tate Reginelli

Great fast service! Will definitely be back!

John Ostman

Carl Edwards

Best place in town to get your auto tire&wheel and auto work done

Kelly Martin

Excellent and friendly service. Pleasant waiting lounge. Quality tires.

serah Costa

On September 11th 2017 I brought my 2003 Chevy Malibu to Hot Springs Tire and Auto located 3123 Albert Pike in Hot Springs, Arkansas. I requested 724 Hankook Tires at $89.00 per tire. Terry the manager said that he had Tiger Paw Tires for $10 more but they were in stock. I did not want Tiger Paw Tires and insisted on Hankook Tires. Terry then said I could drop the vehicle off and it would be ready by the afternoon. I would get a call as soon as the vehicle was ready for pickup. I dropped the car off and went to work. When I had not heard back from them, I called them at 4:48 in hopes of being able to pick it up. They said it was just off the rack and I could come get it. I got there a little after 5:15 and entered the office where I paid for the service. I drove to my house and when I exited the vehicle I noticed that there were not Hankook tires but Tiger Paw tires. I checked my receipt and not only was Tiger Paw (which Terry orginally wrote down then scratched out and put Hankook) Tires on my car, but I was charged for them which are more expensive at $99 per tire. On September 12th 2017 I called them in the morning and again spoke with Terry. When asked why he chose to put the wrong tires on my car he proceeded to tell me that he felt he "gave me the better deal". When I then said I did not want those tires and to order Hankook Tires (which should have been in at this point if he actually ordered them the first time), Terry then said it would be another afternoon that they would be in. That I could drop my car off again and it would be fixed. On September 13th 2017 I drove to Hot Springs Tire and Auto to try and once again get a resolution. When I was met by Terry he asked for my keys. To which I asked if the Hankook tires were in. Terry then said that I can drop the car off again and he would "call me" whem it was ready. When I had informed Terry that I called a few local places and that in fact they did have some available, Terry informed me that the closest the requested tire would be was in Tulsa, Oklahoma. When I asked why he wouldn't get them locally he then insisted on removing the Tiger Paw tires, installing used tires on my vehicle and reimbursing me for labor only. I insisted on a full refund and to see the used tires before they went on my vehicle. That is when Terry refused to do anything. The ultimatum was to get the Hankook Tires which he was saying was unavailable for yet another afternoon that he would be able to get locally same day and give me a full refund or put the used tires on, give me a partial refund but let me see the used tires before they are installed and let me watch them put them on my vehicle Terry then refused. Terry even admitted that he should have called me when he agreed on Hankook yet installed a d charged me for Tiger Paw Tires. Yet Terry at Hot Springs Tire and Auto was still unwilling to correct the wrong that he committed by installing the wrong tires and charging me for them, then refusing to come to a reasonable solution. I will never go to this establishment again and I highly recommend that you save yourself the hassle and stay away as well. Unless you're willing to let your mechanic do whatever he wants to do, even against the consumers request and agreement of said upon request. Can't wait to hear what you have to say for yourself Terry. You know what you did and you have an opportunity to reimburse me either through you changing your mind or the court making you. Either way the way you conducted business with me should never happen to anyone else.

Rick Greathouse

Russell Horner

Terry and the guys at this shop are awesome!

billy massey

Great Service

Shannon Downen

Great place to get work done on your truck or car

Katie Ferrell

Honest-means the most to me.

Anthony Ayers ingemi

Curtis Gorecke

John Hufford

Ken Hamaguchi

Casey Breckenridge

Absolutely the best auto shop in town!!! Affordable prices and a staff that treats you better than family! I always choose Terry and the guys down at Hot Springs Tire and Auto first!

Lynley Billingsley

I got two front tires from them in August/September. When I left the lot I noticed my steering wheel was shaking like crazy so I turned around and went back. The lugnuts on front passenger side weren't tightened, so they had to fix that. Today I am at the dealership getting oil change and they point out that two lugnuts from my front passenger tire are missing. The screws aren't stripped so that isn't why they aren't there...they just weren't put on. My trust in this company to work on my vehicle is gone. These are two dangerous oversights and I am thankful that it was caught before it caused a problem. I would say if you use them for a service, check behind them because if this happened to me, it can happen to you.

Jesse Cromwell

Honest people. Good service. Went to Lake Ouchita this last weekend to go camping. Arrived at my campsite and heard my tire hissing... Bad start. Filled it up with air at a nearby gas station and went to Hot Springs Tire & Auto the next morning. Place was packed with cars so I was worried they wouldn't get to me quickly. Guys pulled the tire off after about an hour or so and patched it up with enough time for me to return to my excursion. Went to ask the front desk how much and he just told me to remember them. Hopefully I won't have a need to go back since I live in Texas but the least I can do is tell other people how good of a place this was. My tire is not leaking anymore and they were honest. Could have told me the sidewall was torn or something and I likely would not have known the difference and had to buy a new tire. Instead, they did a good job and comped it. Admirable service.

diane diggs

Kara burchell

Great place. Great staff. Fast service

Tianne Malloy

Brought my van in this morning for new brakes and rotors, called the day before and spoke with Lonnie and he was very accommodating. Got a call back from Terry today and turns out the calipers and brackets on the rear were also bad and the estimate was considerably more than we could afford, told him to hold on while I talked with my husband. Before I even got off the phone with my husband Terry called back and told me they were able to get one caliper and bracket working! While it was more than I expected to pay these guys did their due diligence to ensure only necessary work was done and they were very friendly and respectful! You guys have customers for life here as I will never go anywhere else for our families car needs!

Dick Sweigard

Great service

A1 Turner Towing and Used Cars

terrys the best

Rebecca Anderson

Always helpful and do job right. Love Terry and his peeps

Mike Diggs

Quick friendly service and good prices

debra graves

Very accommodating and decent prices.

david pierce

I have done business with Terry ever since he opened up this store and he has treated me excellent .service is great and his word is true. If you need any of his services I highly recommend him

Cliff Fulkerson

a e

This place has been there for me in a pinch and they may not realize it. They are good people. Employ a lot of people, for a tire place. If you have the money to spare those is a good place to go.

David Gale Gale

Good guys work there.

Susan Ganger

Best service!

Marcus Choate

John Robinson

Rick Hoover

Travelling with trailer, had a flat tire. The staff ordered the trailer tires I needed and got them in by that afternoon and mounted them on my rims. Discounted the bill some for the wait. Very courteous, professional and did good work.

Rick Thorp

I was in town on military Leave visiting family during Thanksgiving. The day before we had to return, my front wheel bearing gave out. They were able to get my vehicle in the next morning with extreme short notice and repaired my wheel bearing within an hour. I was able to return to duty the next day and safely drive over 500 miles thanks to Hot Springs Tire and Auto. A++ service, exceptional help and understanding, and life savers for me and my family. I am ever so grateful for the compassion and help they gave me in my families time of need. Thank you Terry and to your crew. When I return after I get out of the military, you have a customer for life. Best wishes from me and my family to yours.

Felicia Landes

Awesome experiences, knowledgeable, friendly crew and priced competitively.

Business Hours of Hot Springs Tire & Auto in Arkansas

SUNDAY
CLOSED
MONDAY
8AM–5PM
TUESDAY
8AM–5PM
WEDNESDAY
8AM–5PM
THURSDAY
8AM–5PM
FRIDAY
8AM–5PM
SATURDAY
8AM–12PM

PHONE & WEBPAGE

Hot Springs Tire & Auto en Arkansas
View Phone Number
View WebPage

PICTURES






Others also saw
Artex Tire Co
Artex Tire Co
Tires - Arkansas

Tire shop

Fleet Tire & Retreading, Inc.
Fleet Tire & Retreading, ...
Tires - Arkansas

Tire shop

Pro Tire & Automotive Center
Pro Tire & Automotive Center
Tires - Arkansas

Tire shop

Discount Tire
Discount Tire
Tires - Arkansas

Tire shop

Sherwood Tire Pros
Sherwood Tire Pros
Tires - Arkansas

Tire shop