Reviews of Big O Tires (Tires)

3672 W Sunset Ave, Springdale, AR 72762, United States

Average Rating:

DESCRIPTION

Here you will be able to see all the information of people who consume the services and products of Big O Tires (Tires) in Arkansas.

At the moment this firm has a rating of 4.0 over 5 and this rating was based on 153 reviews.

As you can read, its rating is quite high, and it's based on a high number of scores, so we can say that the evaluation is very accurate. If people have bothered to give their review when they are satisfied with the business, is that it works.

As you know, we do not usually bother to place opinions when these are correct and we usually do it only if we've had a problem or incidence...

This Tires is classified in the category of Tire shop.

Where is Big O Tires?

REVIEWS OF Big O Tires IN Arkansas

Deanne williams

David is awesome .

Olivia Reed

Love this Big O location. Have been going here for years and always pleasant experiences. The employees are always so nice and always help with my issues regardless of what they are. Thanks guys!

Benjamin Olson

I know they are all owned by the same company but big O on filmore in the BEST. Everyone real knowledgeable. Front desk guys know how to actually change tires and other work so they can explain very well. No pressure, no problems.

Terri Jones

BIG O TIRES has Great Customer Service & the Manager on Filmore MARK gave me an awesome deal on my repairs ! I HIGHLY RECOMMEND them , THXS. AGAIN

Anthony Velasquez

I went in to talk with manager david and sure enough i locked my keys in the car. I have to say david and kevin the mechanic went up and beyond what they had to do to help me get my keys out saved me some money from having to call locks smith they didnt even know me and did that for me imagine if i was a customer how they would have treated me. Thanks again!!

tami tuttle

Zach Urbancic

Bought a set of Ford F-150 tires last year. Found screw/s in three of four tires this week. With my free realignment, they went ahead and plugged each tire without charge. This isn’t the first time this has happened either. Thankful for this family owned business. Have served my family for almost 15 years now!

Shannon R

I trust their judgement, they are honest and polite, always willing to help.

Regina Black

These guys did a terrible job on my Toyota Camry. I'm from Texas and I had an archaeological project for the Arkansas Dept of Transportation. I took my car in to get new tires, a wiper for the driver's side, an oil change and transmission fluid replacement. First off, when i walked in, the counter guy just ignored me. He was on the phone for, i would say about ten minutes without signaling to me or making a gesture. He hung up and still took his time to speak to me. An older gentlemen came to help me and immediately told me the work would not get done on that day and that i had to make an appointment, even though it was only 1:30-2:00 in the afternoon. So I made an appointment and i took the car in on a Monday. A few days later i was on my way back to El Paso, where i was to head for Reno a few days after that. As i traveled i noticed my car had a strange wobble. the tires didn't feel right. As i left El Paso for Reno the wobbling got so bad I had to stop in Las Cruces NM, where the guys at the Big O Tires there told me both tires on the right were over inflated by ten pounds. They said they didn't know how such a thing could have happened. They fixed it without cost. But the problem left me feeling less confident about the work the guys in Springdale might have done to my car. The transmission is missing just a tiny bit and that also didn't start until after the work had been done in Springdale. So it makes me wonder just what exactly they did to my car. or didn't do....but it was definitely not appreciated and i won't be going back there AT ALL. Very disappointed in Big O Tires. It was literally the only bad experience i had in Arkansas. For shame.

Nate Holgreen

I trust the team at the Fillmore Big O Tires with my vehicles. I am not the most knowledgeable person when it comes to cars, but any time I have brought a vehicle in, they have done an excellent job with the diagnostic and explaining what's needing to get fixed or replaced. It's a busy location, but they still take the time to help on a personal level which is appreciated. I personally have appreciated their ability to work with a budget. Though it isn't always possible to stay within a budget when it comes to car problems, they really try and offer options.

Randy Akmenkalns

Very helpful and fantastic customer service

Michael Jones

Best customer service on the westside

nrussell760 .

They effected my minor tire repair for free. When they didn't have the wheel in stock they told me where to procure it. Mike and the team have been great with me and my family for many years.

LRachel Uwaila Osemwegie

Freebies... fix your tyre for nothing. Very prompt.

Darlene Brooks

Friendly, clean didn't have to wait long, and great tasting coffee

Ben Spillman

Got great tires installed quickly and got a window regulator replaced at a good price.

Phil Morgan

Always have taken care of me and my vehicles, great frontend alignments!

Charity Munden

Joseph Naylor

A fair price and quick turn around for a set of four tires. I just hope they last. 2 years later update, Tires lasted just fine. No complaints. Maybe I should consider changing them out. Anyone know of a Big-O nearby?

Andrew Technerd

Cameron and crew did great super fast work.

Daniel Maldonado

They seem to be understaffed but other than that the employee at the counter was polite and professional and doing his best to help everybody as quickly as possible

Joshua Willuhn

Great experience, service was quick. I brought them my classic car, it's hard to find someone who will take good care of it because it's so easy to damage just putting it on the lift. These guys did a great job, ten stars all the way! If you have an old car, bring it here.

jessica byrd

I came here 3 weeks ago and the man that helped me acted like I didn't know what size tires I needed so I ended up buying a size up then after I left I have had nothing but problems with my tires not keeping air in them had to make a trip back to get them check to find out someone put the wrong part on one of the tires I spent $505 on 4 tires for me to come back and sit for tire problems now rims are bent but didn't have that problem before will not be coming back for any service here anymore that simple... I have called and went back and they told me that there was nothing they can do. Told me I have no warranty on $500 tires I don't see that. Who shall I call the same place I went? They didn't want to give me the same service they were giving everyone else that day.

Brandon F

Great prices and service.

Marlene Alvarado

I went in to get a quote for four tires, the young employee said I needed to replace all four, but tbe price was too high, but he mentioned they were doing a promotional and I could earn $100 back for that week only and they offered on-line to see if you can qualify for credit to make monthly payments.

Frank Scofield

Fast, courteous, fair prices, clean place

Brandon Bemis

Had a mixed experience here. We came in needing two new rear tires. A younger mechanic inspected our car and insisted several times that we actually needed all four replaced. We were not from the area, in a hurry, and felt compelled to trust the young mechanic, even though it made the purchase price much more expensive. An older mechanic, we believe the manager, came out later and apologized. He was honest and admitted that we only actually needed the two tires that we originally came in for. It was clear that the younger mechanic tried to take advantage of our situation and drastically up-sell us. Once that was straightened out, the service was fast and the other mechanics were very helpful. Very thankful for the upstanding manager, but we couldn't overlook the poor ethics of the younger employee.

John Chaplin

Big is where I always go for all of my tire needs. Today I had an alignment done on my Jeep.

veronica blalock

Always a good experience for me

Chad Starr

Crew here is great! Nice, knowledgeable, and attentive. Truly an honest business.

Shaunna Crane

Guys are always nice here they r pretty efficient and have always done good wrk for me and I'll b back when I'm ready for my new tires thx you BigO :)

Andrea Rivard-Martin

Mike, his sons and staff are amazing!! They are friendly, and stand by their word, and always put their customers first! I live in Brownsburg, and will never go anywhere else!! Love you guys!

Robert Crouch

Awesome service! Great pricing! Fair and honest guys! Mike rocks!

Hope Moss

maddie b

Friendly, good customer service

Office .

James the assistant manager is very helpful and knowledgable

joey davis

Very friendly, quick and reliable service. Had an oil change, two customers ahead of us, still didn't wait long. Nice waiting area. Never pressured to buy or replace anything. Unlike other places. (Superior in Siloam) Will be back.

Queen B

customer service needs work but is typical for type of business, unfortunately . nice prices, seemed to be trying to get me in and out at a decent time .

jimmie clay

we got new tires there because I got some for my truck and the have lasted great so we got some for the car

Queen Bee

Threaded my wheel stud and stripped my lugnut when they were fixing a leaky tire that ended up having a nail in it (that took them 3 tries to find). Because I was a walk in and wasn't charged for the service (bc we bought the tires from them), I had no proof to show that they had worked on them. Damage was found by my dealership during regular service rotation a couple of months later and I was told it's going to cost over $300 to fix because the plate has to be pressed and there is a bearing in there.

Kevin Huntsman

I have worked with the Staff for many years. They are helpful and accommodating.

N Koyani

They are always friendly and accommodating.

Bob Handova

Tony

I've used them a couple of times for tire rotation and alignment...no complaints. But, the last time I went in, my A/C was out (compressor not kicking on). I had them run a diagnostics, and they determined it was the compressor. Lonnie (the Manager) wrote me a quote of $850 to replace it. He said the compressor cost, from O'Reilly's, was $450. This was an outright lie! Compressors, for a Chevy truck at O'Reilly's, are around $210. So, he was going to charge me more than double the cost on a part that they would deliver to him. Folks, this is thievery, plain and simple. The only reason I went there was it was Saturday, and I was hoping the problem was a simple fix. Monday, I called the only shop I trust to do my mechanical work, G&S Machine Shop in Tontitown, AR. They put a GM crate motor in this truck, rebuilt tranny, and various other things. Good, honest, folks, who also do great work. They got me in the same day, The total was less than half of what Big O was asking, and the A/C now freezes me out. Bottom line...If you need tires, Big O might be in-line with others. But, if you need mechanical work, go to G&S in Tontitown! All makes/models, and they treat you right. Beverly, Steve, Bobby, Greg, and Miguel (best mechanic I've ever met). Stay away from Big O, unless you like parting with your money!

Shannon Marie Sanchez

The guys that work here are knowledgeable and friendly. They are more than just a tire shop. They are a full service station. The prices here are competitive with others folks around town. Hours if operation are Monday thru Friday 730-530 and Saturday 730-400, and closed Sunday..

Anthony Freimanis

Big O Tires in Brownsburg will be the only place I ever purchase tires in the future. Their customer service is amazing and as busy as they are the wait times are appropriate.

Greg Sprinkle

Mike and the guys were very helpful with a question I had about my car.

shawn jackson

These guys. Should I say more

Darren Sons

Went shopping today and our Jeep started making a horrific grinding noise like a wheel bearing going out. We stopped by Big O, they had our Jeep for about 15 minutes and said it was just a rock stuck in the brakes. Didn't charge us a thing to look at it. Now THAT'S customer service!!!! Thank You Big O Team !!

Deshaun Johnson

Always friendly and helpful. I bought a set of tires from here. Free rotations are never a hassle. I picked up a nail in a tire they fixed my flat for free during my lunch hour without making me late for work.

Chase B

Great service. Helped me solve an alignment issue two other mechanics have ignored.

Sara Hayden

Love this place wish they could be a full time mechanic shop! I take both our vehicles there and they do all our maintenance! Best best best!!

Frank Willams

Great service and reasonable prices

Rick Green

Mike and company are always willing to help out and he's very trustworthy. Instead of trying to make a sale he will be real with you, and yet still let you make the decisions. Great place

Alex Encinias

Awesome treated with respect very courteous

Sunshine Gaskins

My husband works here and the crew members and owner are pretty amazing!

ron herald

Great customer service

Douglas Bickel

Love these people. Very community oriented

Katelyn Sale

I've never been disappointed with Big O!

Justin Jordan

Very helpful, helped me find tires that fit my needs and budget.

Dave Patterson

Always 5 stars...great service..great people

Brad Parker

They're always great. Buy tires from them and they'll fix a flat for free.

Maricela Barrera

I get my oil changed here and I got 2 sets of tires. Love how prompt the service is! Everyone is friendly and their waiting area is very nice, kid friendly too! If you ever need anything, ask for Glenn. He is AMAZING and always takes care of his people.

Erik Tarvainen

Quick, honest service

Brandon Zanzig

These guys are always great with their customers. They always go out of the way to make sure they take care of everyone that comes through the door. They also do repairs and maintenance so don't hesitate to make it a one stop shop. Go show these guys some love and you won't regret it.

Brittany Whatley

Great and friendly staff that always goes above and beyond!!!

Sharon Hornschuch

Just got all new tires and rims. Original rims from Mazda, $450.00 EACH! BIG O found suweet black rims (match our trim) for around 179 per rim, so I went with their best tire Perelee(sp) and sold me tire repair and rotations for free for 5 years on a 3 year plan price. I guess what I'm trying to say, is the more business you do with them, the better pricing you get. They treat you like a family member, not a dollar sign.

Randall Collins

Unorganized confusion

Jonathon Bishop

Always a great experience at this location. Just had alignment done on a older truck and I could tell the tech cared about his work. Very helpful crew and a nice clean facility.

CM Buzzard

I was just passing through town on a trip and had an issue with the car shaking at high speeds. It seemed like the wheels needed aligning, but the the people at Big O found it to be a really minor issue and fixed it free of charge. They're not the most 'friendly' service, but they seem honest and good at their work. The car is now running smoother than it did before I left home.

Patrick Harless

I have 4 cars, the newest being a 2007, and these guys keep them on the road for me. Installing new tires just scratches the surface on what they do for me! I trust them like family! They have earned that trust!

tenactitans .

Never again

Jewish bear435

Very poor management and very rude I heard one of the workers cussing and being hateful

Stitch83aaron gaming

Nice place just be careful they are not cheep

Ezra Gilbert

Friendly service in and out no problem I'm a repeat customer and will be back for my next tires

Kendra Hofseth

The shop is such a joke! Came in because my brakes had air in the lines passing through Colorado Springs, and the right rear wheel cylinder needed to be replaced, which they did, and told me that they flushed out the lines. NOT true, because the front right bleeder screw was stripped and there was no way they properly bled the lines. Their "solution" was to just tell me the master cylinder need to be replaced (there was no evidence to back that up, especially since my master was replaced a year ago). The shop knew that it was closing time on a Saturday and didn't bother to tell me the truth. If you need a tire change, this *might* be your place, anything more than that, don't waste your time.

Chris Cunningham

I own a local HVAC service company we take all our vans to Big-O-Tire in brownsburg. Saturday we brought in one of our trucks for a flat they replaced it for free because we bought the tires there Great job! They could have sold me a new tire.

Amanda Skolnicki

Great price, amazing service. Wont go anywhere else from now on!!! They have fixed nearly everything on my jeep! And cant beat their prices at all!! Highly suggest THIS Big O!!

Tommy Dailey

Great place to get your car serviced

Brandon Forbush

Absolutely amazing!! Got me right in to balance my tites

Kevin Kush

Love this place...They always are honest and will fix a tire or leaky rim free of charge..thanks guys

Stephen Frechette

First time comeing in and it was quick.

Keven Elwood

Quick in and out service, fair prices

Anita Pacheco

Very nice and professional. We've come here for a few years now and are very satisfied.

Debbie Meade

They're very awesome

Patrick Nolen

Friendly and prompt service

Kent Dunbar

They cracked my windshield and would not own up to it.

TIMO NON

Great people and great service Thank you for all you do

David Byrd

Had a massive area in tire that was about to blow. Took it in and they had me in and out in 25 mins! Great prices on tires as well, ended up get 2 for the front because of great prices! Highly recommend!

Jack Swartout

Had a tire issue and no idea what it was. Got it fixed for free under their free repair policy!

Jonathan Britton

I really like going to Big O Tires, compared to any other auto shop. Got my tires for my Focus there, and now that I have a Charger, I'll be looking into some more tires in the future. I get my oil changes and alignments taken care of there too. Love the printout of the alignment by the way. Only had 1 incident in all my visits, but management and the sales team got me fixed up and back on the road in a jiffy.

Rita Couch Cooper

The staff at Big O is always helpful and respectful. I have been using them for about 7 years now and am satisfied with their service.

Brett Van De Mark

I have been taken care of pretty well every time I have came here. No issues so far

Secretary RyderBrick

I went to Big O Tires in Springdale this morning after calling them to get a oil change an ask if there was a wait he said no he could get me right in once I arrived the manager was rude an not helpful an after waiting for a hour an they had NOT gotten my car in I ask for my keys an the man seem unconcerned of why I was leaving I have used Big O tires for several years but they have LOST there customer service an do NOT care about there customers so I will have to find another place to buy my tires. I am a single women an for several years they had always been helpful an kind but I guess this manger has enough buisness an does not need my service. He was also rude to another man while I was setting there.

Shane J Pollard

Awesome!!!! Like always. Those guys take great care of customers as evidenced by the number of folks waiting to get in at 7:58AM this morning. Mike Sr. is little grumpy lately. Not sure what's up with that. Jk

Terry Smith

Overpriced

matthew bond

Great fast service!

Bryan McCullar

Their website says “Buying tires without an alignment is like going in the rain without an umbrella.” That’s great until they install your tires and then tell you they don’t have the proper equipment to perform an alignment on your vehicle. So now I’m off to another shop to clean-up Big O’s mess. I had to provide the make/model of my vehicle before they ordered and installed the tires, so seems like a pretty easy thing to mention to me at that point before I’m married to a set of tires that I can’t drive on. I would suggest going somewhere else to save you some hassle.

Becky Roberts

Sha Russo

My days are packed crazy with deadlines. I called Big O Tire to see when the best time would be to get in and out for an oil change. 7am. So I go to drop off my car at 7 am and grab a cup of coffee and wait on my ride. Before my ride showed up they where done with my car! I love the fact that they always remind me of how important to keep my tires rotated! They always greet me with a smile everytime I stop in! I tell all my friends to go here! Wouldn't go anywhere else!

Billy Ruckman

Re8flex Deloria

This place rocks and speaks fluent Spanish now!!! Muy bien!!!

Matt Gauron

"I've got you on the list. Come back in 45 minutes it'll be a ten minute job." Came back 45 minutes later and have been sitting in the waiting room for an hour and a half. Truck still isn't in.

The Traveling Shintoist

Fast and great service.

Johnathan Binyon

I made an appointment around noon on Thursday to have four tires replaced on my dad’s truck. Spent several hours comparing prices, ratings and reviews and made an online appointment to have them mounted the following day. I received a confirmation email for my appointment. The next day I dropped my truck off two hours before my appointment. The place was empty and we were the only customers there. Jose said they’d call when it was finished. Two hours later he called back and said they didn’t actually have the tires I ordered and tried to sell me a cheaper, store brand tire as a replacement. I asked to speak with a manager and was told Charlie was “out” and not available. If your time is valuable and you don’t want to be ripped off by dishonest folks keep driving. Discount tire had us in and out in a couple hours the same day without a preorder and their staff were amazing and even went above and beyond to get us in quickly when we told them what happened at Big O. Dishonest thieves here.

Blake Crossin

Took good care of my wife n i

Dede Vaughn

I had looked several places to find someone that could set my tire pressure monitor system. I have a Mitsubishi Outlander and when I purchase this used vehicle I did not realize that there is not a Mitsubishi dealer within a hundred miles! Well Big O Tires was able to reset it after I had broken a stem and got a new sensor. The guy who works at the front counter was an absolute jerk. The kind that talks down to women and we'll or does beat his girlfriend or wife. You know the type. The guy who actually did the work? Total and complete opposite! The type that would stop on the side of the road and save your life! The directions to resetting the TPMS was to let all the air out of all four tires! Then of course there are other things to do with a scanner and so on. It took him about 30 minutes and he brought the car out to me. We chatted a little bit and I started to get in and I said "oh, I've got to go in and pay. Do you have an invoice?". He said don't worry about it, it didn't cost me anything to do that! I had called two other tire shops that said they could do it and it would be $30. I drove the 35-40 miles to the tire shop, and neither one of them could do it. They said they had to have a special scanner that they didn't have. When I called them I told them it was a 2007 Mitsubishi Outlander. They said they can do it, and then when they saw me pull up in a 2007 Mitsubishi Outlander they acted surprised! I guess they thought I was lying on the telephone. And then you get someone like that young man at Big O Tires. I am a 55 year old woman and I'm alone. I am on disability and live on $932 a month. That young man did not know that. He did not know how $30 is a huge amount of money for me. He has no clue what a blessing that $30 was. I hope it was returned to him tenfold. I hope his boss knows what a wonderful young man he is and I hope his boss knows what a jerk the guy at the front counter is. I hope that jerk at the front counter never makes another woman feel the way he made me feel. Some 19-20 year old jerk doesn't have the right to talk to a woman the way he talks to them. Especially a customer. It makes me feel in a quandary weather to recommend Big O Tires to a friend. I wouldn't want to subject them to that guy at the front counter, but I would want them to come in contact with the young man that worked on my car. Who doesn't want to run into someone like him during the day. Not because he gave something free. That has nothing to do with it. It's just the type of heart he has! They can make your day just in a passing conversation or a smile because their geniusness is apparent.

Justin Walker

I agree with the no acknowledgement when at the front desk, owner seems rude and a smart ass I've dealt with them for over 15 years usually walk out disgusted .way to go boss!

Leonard Murray

Needed vehicle check and they were able to get me in and out in a very short time. Thanks Big O

Ju Nu

I have been to the Big O next two my work, Initially I took a 2016 Ford focus on a Wednesday, was told they would check it around 9 or 10 am, I called at 1pm and they had not started on it. Finally @ 2pm It turned out to be a thermostat issue. They told me they didn't have the part so it would be done on Thursday. I called Thursday at 1:30pm and it was not done yet. On on the same day at 4:30pm I get a call telling me that they have misplaced my key and have no means of getting into my car. By 5:15pm we provided them with our spare key, and but the car couldn't be done until Friday. This week was such a head ache. On Saturday they call me to let me know they found the key. This week headache still cost me money, and something that was supposed to be done next day took more days than it should have. They did offer to replace my key if they couldn't find it, but it definitely was a bad week.

Rachel Pendergast

They were super friendly and the price was reasonable.

joshua davidson

Best customer service in town. I had lots of questions and the guys at Big O Tires had an answer for every one. Thanks guys, you’re awesome!!

korey willnauer

Every time I've had a question about repairs or a needed repair the folks at Highway 248 Big O have been very helpful. They always get me in and out as quick as possible and also at a great price. I will continue going to them.

Bob Christopher

Big O Tire did a great and expedient job. Very pleased and good service.

Mike W

Out of town friendly! We were in Branson for the weekend and had a slight brake issue Big O got us in quick on a Saturday and had us back on the road

David Webb

Rip off

Victoria Darswell

Don't bother making an appointment. They won't honor the time slot. If you opt for their " complimentary alignment check," they will make up reasons not to do it. I will never return to this shop.

Mike Williams

Quick, friendly and explained everything before we purchased

Jennifer Swick

Great mechanics.... Fair prices .... Very helpful staff

Makya Etcheson

These workers are GREAT im a young mother with a small budget which they were totally understanding of. As most places would take advantage of a young woman who knows nothing about cars. Such sweet guys i only caught Austin's name but the man taking care of checking the cars in were both amazing. This will be the only place I take my car from now on.

Jim Roe

They were very attractive to my needs

Timothy Burnsworth

Just came in 20 minutes ago and got my tire changed in 10 minutes and they didnt charge us. big shout out to your guys, thank you.

Stacy keesaman

It is sad to put the only low star rating but about 2 weeks ago we have brought my car into the shop to get allignment and to get my balance in my tires fixed. Yes it stopped pulling but as they fixed one problem they only created another one. Now my tire has an awful squealing in it. Thank you big o tires for making me having to only spend more money Save your money and go to some where else.

Pat L

Very fast and friendly. I would recommend going to them

Gabriel Shipman

Awesome customer service! MATT is knowledgable and awesome!

Eli McGuirk

Friendly and professional as always.

stewart morga

replaced defective oil pressure sensor - quickly and very inexpensively - very friendly manager at counter

Terri Hubert

Big O Tires really, they wouldn't put my tires on my car for any less than $25 each because I didn't buy my tires from them but they don't sell them and they wouldn't order them for me so I had to order them myself and then you get in the vicious circle of well you didn't buy them from us so you have to pay this and it's like that with every single Tire Automotive shop in Branson thanks guys for taking care of your customers

Blake Priddy

Went to get brakes changed. Was in Branson on vacation. Got back to condo had to turn right back around because they said they forgot to tourqe my lug nuts. Had to drive another 20 for them to do what they should have done in the beginning.

Taurean Wilhold

Don't let them do a tire alignment after you buy new tires. They will not stand behind their work.

gr hafford

Great service. We had a 24ft RV that needed a front tire alignment. They were able to do the job fast and professional.

Michelle Nelson

Service was fast, friendly & professional.

Blessed Adornments

They gave me a great deal on tires there a few months ago, and I had some car trouble and ended up with a screw in the tire. Big O got my vehicle in right away, fixed the tire (for free!) and had me on my way on a very busy Saturday morning, which was the only time I could bring it in. Thank you Big O!

Jason Anderson

Eveyone was super nice, knowledgeable, and very fast. Probably the best customer service at a shop ive ever had.

Earl H

Best customer service. Talked to Jasper and got an honest reliable quote for my car. My experience with Big One Tire was quality all the way. The team worked on solving the issues dealing with my car. Matt was wonderful to stay on schedule with the work that needed to be done. I had confidence in the ability of the team to fix the mechanical issues. Big Thank you to Jasper and Matt on customer service. Made me feel valued as a customer. Many difficulties were overcome. I would recommend Big One Tires for all of your automotive needs. I would recommend them for replacement of wiper blades, tires, auto service, wheels.

Larry Ehlers

After a bad experience at McCarthy Nissan with service on my 2011 Rogue, we took the car to Big O Tires in Branson. Matt and the crew did a great job fixing the problems caused by McCarthy Nissan (many fasteners missing) . I would recommend Big O Tires in Branson to anyone who wants good service on their vehicle.

Rachael Foster

I always go here when I need anything for my car. They are so helpful. I’m a little salty because I came in for an oil change a few weeks ago then when I went home and checked the mail I had a coupon for an oil change from them, but that’s not their fault. I have always received excellent and fast service at this location.

Joe Wolf

I bought tires for my Mazda 3 during a promotional "buy 3 get 1 free" event. I am very pleased with the tires and feel as though I received quality service. I also appreciate the thorough inspection they perform complimentary with any service. I went back for an oil change and free tire rotation a few weeks ago. I plan on taking my wife's car here as well.

Matthew Sheeler

Took way to long on a simple oil change.

Lois Sullivan

Love this place for service work. They have been very quick about getting me in and doing the work. Just had an oil change on my hyundai. Have also bought tires from them. Will definitely be back for more service when needed. They do have a comfortable waiting room with coffee.

Shay Ben

Bought a set of two new tire out of four a year ago, the new ones are already worn out and torn with cords sticking out!! My old ones are still good and in better shape! they don’t give any warranty on the tires and I drove only 10,000 miles! I’m very disappointed.

Loy Rogers

Very good

Timothy M Schwenk

A bit busy for a weekday so wait was long but will become my go-to for tires.

John

I've been going to Big O for years because Dave and his staff are honest and they do great work! They also know the meaning of customer service and that's a big plus in my book!

Kellyw Fain

Great Customer Service

Jonathan Sweeney

Mike and his staff are professional, courteous, and I trust them completely. We've trusted them with our vehicles for years; and I would recommend them for most every job you need. I can say that because they have fixed what was needed, told me to not worry about what I didn't need to worry about, and referred me to other trusted professionals when it was appropriate....all for a fair price!

The General 86

Melvin Trafton

Respectable price on tires. Good fast service

Jay Hunt

Very helpful and great people

Kelly Couch

They do a good job. And they are friendly.

Rick Hendrex

These guys are awesome

Anna Foulk

Always so nice and helpful. Keeps me in the loop on whats going on and what is needed or recommended.

ben porter

Great service, great price and very friendly!

Brandon Martinez

$500 tire? I'd rate zero stars if I could. My pregnant wife just stopped here because she ran over a nail this morning and she wanted to see about a patch or a replacement tire. Nothing fancy, 205/50r17 tires, 5k miles on them, minimal wear. They said both tires would need to be replaced, at $475 EACH. EACH. ALMOST FIVE HUNDRED DOLLARS PER TIRE. I'm guessing because she's pregnant and accompanied by two toddlers, they thought she would be desperate or an easy mark. Sincerely, BigO Corp, you will never see a dime of my business, ever- I'm honestly disgusted. Edit: Update! They didn't put back her Gorilla wheel lock keys after her visit, so she couldn't get the tire changed anywhere else. They claimed they did... they also offered her a "great" deal on unlocking the wheel if she wanted to come back. It took an in-person visit from my irate mother-in-law before Big-O would cough up even 1 of the 2 stolen keys. By the way, a local competitor was able to fix the tire in minutes, no problem. Side note: my employer uses this particular Big-O for repairs, and it has a reputation for stealing everything that's not nailed down in our vehicles. Dash mounts, phone cords, whatever. So to recap: if you like opportunists, cheats, liars and thieves, you'll love the Fillmore Big-O!

Stephen Burn

Superb efforts and results. Will return again to do business again!!!

Heather Murphy

While the staff is friendly (except the manager) and considerate, the store is clean, and the waiting room is nice, my boyfriend and I waited 4 and half hours today to get two tires changed. Longest I've waited to have tires changed after they were bought new. Update- Went today and was in the store for over 2 hrs. Manager claimed tires that were bought at that location less than 2 years ago are not covered under the 30$ warranty per tire because the tire was bald on one side. Citing a neglect on rotating the tires. If they're less than 2 yrs old, that's 1-2 rotations missed if you follow a schedule. The tire was popped by a piece of metal on the road! I will never return to this location. Better off going to Discount Tire. At least their wait time isn't long and their warranty does what It's supposed to.

R Horn

Very clean and professional place to do business! The manager Charles did an excellent job giving me advice being new to buying tires. Thank you Big O and thank you Charlie and the crew

Ryan Galyen

This is my 3-4th set put on my Mike and his crew. Always clear, easy advice coupled with quick, quality work. He (Mike) never fails to have a smile on his face and greet you with a handshake. With customer service like that, how can you not keep coming back?

Abram McCawley

Honestly they just didn't have it together. Got told 3 different prices on having my tires mounted and balanced only and the final amount was a joke. I don't see how they get away w charging $130 for a mount and balance when the valve stems are like $2 a piece and like $4 to recycle each old tire($24) and then usually $13 to mount and balance each($52) so in total it should've been right under $90 after taxes. Then to top it off, bc I have an Audi 'it just costs more'. Uhm NO, it doesn't take any extra work to put tires on my car. RUDE!!!

Robert Anderson

Hands Down !!! Treat me with 100% Great Service and Prices. The Best Around ! This ole Disabled Marine Says Go Get your Tires And Go Now !!!

scott stroup

I had a blowout on I65 and changed tire for donut. Googled 5 star tire store and this place comes up. I drive 15 mins opposite of my Chicago direction to Big O Tires and they say it will take an hour. After an hour they say they can't repair blowout tire and they are sold out of my tire and that I could go to Walmart and get the tire. At that moment the phone rings and this kid answers it with me standing there waiting to get my car back so I can go to Walmart for my tire.

Jason Sharpe

Slow, but quality service.

Karen Suzanne

I am very happy with the service I got. I needed a lot of work done on my Nitro and Scott helped me thru all of it. Thank you Scott for everything! I got my nitro back and this winter will finally be a warm one. Karen

Andrew Parker

This one takes appointments. Thank-you. Good service. There fellas were friendly.

Oetti 1

My phone is none if your business!

scott moore

These guys know their business, and they're super helpful.

Kyndra Hill

I bought my tires here 4 months ago and left satisfied..took a while but I got a deal and left happy. 4 months later I returned for my complimentary tire rotation and they told me my back wheels needed to be aligned. It took an hour to have my tires rotated. Today I returned for the "Thursday Ladies Discount" on the alignment and after asking how long it would take I was told I was first in line. That was at 3:20p. Now I'm sitting here at 4:40p and find out they have just started on my vehicle. Frustrated and reconsidering my choice of tire shop.

joyce mathews

Friendly staff and great service. Prices are great.

Dan Shartzer

Tire went bad, called Big O, they said come on in. 27 minutes later, I'm out the door...great people

Mike Merrill

Good quality good people and fast service

dennis trujillo

Courteous and efficient.

Feroz Hundal

Came in to get a quote for some tires, helped in a very nice manner

Elaine Thomas

Accommodating, fast, and good customer service

Bob S

Took a tire in to get cked, the forgot all about me. I sat and waited on my tail gate for like 40 min. Finally I walked over to the garage,, saw my tire on the floor. Guys were standing around d looking at there phones. The tire had been caked, but no one came to tell me! Bee. There for 20 years. Took it personal

Luiz Labra

Got new tires done (looks and feels amazing!) They checked the health of the car and gave me some quotes on some brakes that I needed. From the looks of it, I think I’ll be back for the new brakes. Waiting room is clean along with free coffee.

Michel Cantin

After a flat tire in Delta CO on a Friday afternoon on a road trip. I stop at Big O Tire of Delta. They did not have my tires in stock. They put me in contact with a Big O Tire in Colorado Spring. Allan ordered and I had my tires reserved for the next Tuesday while I was in the area.

Floyd Lamar

Lonnie and the crew at this Big O Tires were fantastic!! I came in, unexpectedly, for a flat repair and was immediately helped. While working on my vehicle they saw that I had an issue with another tire as well, Lonnie, the manager, came out and told me that they found another issue and asked if I wanted it fixed as well. They got both my tires done very quickly. The customer waiting area was clean, had free coffee and popcorn. The servicemen came in and checked on me periodically, asking if everything was ok and if I needed anything. There was a little area with some cars and blocks in case you have kids with you and need a sudden repair. It was warm, clean, and felt safe. It was in a separate room from the sales part so you werent having to sit and listed to them try to sell you more than what you came for. It was nice. They were friendly, and treated me with respect. They were honest and really helped me out. They do more than just tires, and I can 100% assure you that whenever and whatever my car needs, Lonnie and his team are the ones I am going to go to!! They got a lifetime customer out of me and my family. I will not take my car to another place after the way they treated me and took care of me at Big O Tires in Springdale.

Kaaryn Stowell

They are expensive and don't always do the work right. I took my car in 4 times for a leaking radiator tube only to find that the piece they replaced twice, was put in backwards both times. Had to get a new oil sensor switch, they told me it was 4hrs of work and would be almost $400. I called another place, it was 20 min and $75. I got new brakes and rotors a month ago from a different place, went to get an oil change and they told me I needed new rotors again. Took it back to the other place and the guy showed me the rotors and they did not need replaced, still looked brand new. There are nice guys here, but they will try to take advantage of you if they think you won't know. Be cautious.

Andrew Hill

Good products applied well. Wait time is a little long, but what do I know about tires.

Todd Bucher

Great friendly service affordable and what I would call good and honest folks

Amanda Sutherland

I went to three different shops for an alignment. Each shop told me I needed thousands in repair just to do an alignment. A friend recommended I get an opinion from Big O. Not only did they save me a TON aid money by being honest, they broke it all down to me in a way I could understand. This place is a gem and I’m thankful I found them.

Tom Barker

Needed a tire plugged. They plugged it for free!!

John Shea

Mike and his team were excellent and saved me about $1000 for the same work that a local competitor quoted me. He also got me tires with a longer warranty and did the job quickly.

Robin Cook

Robert Brotherton

Best tire service in town!

Kat Haig

The staff is pretty friendly, however, they will try and sell you extra things that are not needed. I came in for a flat repair on my tire and they claimed they couldn't fix it because of the location. They tried to sell me 4 brand new tires instead. Funny thing is I walked out and went across the street and the Peerless Tires there fixed the flat with no problems. Well now Peerless Tires has my business when I am in the market for new tires.

Steve Stidham

Always great service and great advice. would not go anywhere else.

Mikki G

Great, friendly service!

Scott Hazel

Honest, dependable and always professional. Mike Trammel is first class and runs a great operation. Thanks to Tim too for the good advice.

Joe Joseph

Came in with a screw in one of my tires and they plugged it for free! Super nice and fast, highly recommend!

Amanda Salmons

Great customer service is really important to us, and we've always had good experiences at this location. Thanks!

Arlene Hausmann

Big O fixed our tire that had a nail in it Their service was speedy and free Great place for service

NINA Becar

Got my car in and out in timely manner. Helpful staff.

sitemodeful .

Joseph Becker

Terrible ... Got a "free" brake inspection, wheel hub was left loose ... Never had a problem until they touched my vehicle ... went back, they claimed they never touched it ...BULLSHIT !

Greg D. Malone

My wife and I have been here for various auto issues and recommend Big O Tire in Brownsburg wholeheartedly. Great customer service!

Jeffery Tourtelot

Good service

Lidi P

Big O takes take of all of our cars, and has for years! The staff is professional, and polite. They won't sell you something you don't need. This is a place you can trust as its built on integrity!

Sondra Hardisty

Fantastic service and no ridiculous charges for "diagnostics" like at the dealership!!

Robin Battiste

Waited all day to have my brakes done. When I drove off they did not bleed them, thank goodness i took off slow i could have run into the cars off parking lot into the street. I used my emergency brake to stop. Once I got the car back to its parking place,went inside and told them i had to wait another hour 1/2 to have them bled.then they told me i might need my master cylinder replaced. Hmm hasnt gone out yet.

Candace Ney

They try to get you in and out pretty quickly.

Big M

Buy all tires and service not covered at the dealer.

will desjean

Pleasant experience!!! Mark has great customer service skills.

Michael Eising

Been going there for years. They do a great job and are always honest.

Kenneth Hauck

We had a flat tire while traveling. I called this place ask how long the wait was and was told no wait come right away. We aired up our tire drove 3 miles and when we got there they said we can't get you in till tomorrow! I recommend the Midas next door - great service, understood our situation and took care of a quick tire fix and got us on the road. I would avoid this tire place employees in chaos, no communication. Couldn't care at all of our situation.

Ross Arnold

Quick service and friendly atmosphere.

Charles Barber

Service is excellent and questions were answered.

Bob Radford

I had a competitor try to way over charge me for a simple repair. I brought my car over to Big O Tires and they fixed it in 10 minutes and didn't charge me anything for the repair. It's nice to know there are still some honest repair places out there!

nmfrankl .

The people that run this place could not be nicer. They do great work and go out of their way to help out. Just recently...my wife had a leak on the side of a tire. It was going to take a couple of days to get an exact replacement. They found one in Lebanon and had an employee bring it back to the shop that same day.

Shannon

It is so helpful if I cant take my car in they are happy to come get it and return it. That is so helpful! They are really good to explain any issue, and do their very best to get me the best deal, and the best advice

Pam Keith

Long wait

Bernd Hank

Always outstanding and very friendly. They are just more than tires and wheels alignment s. They do major engine work and transmission s. They did my Clutch Plate and did a better job than most transmission places. Trust me , I am a steady customer . I don't know about Firestone , but F@&# Goodyear, I was their steady customer till Big O. Hope this was helpful..

Hunter Buck

They handled my car super well. The service in the garauge was fast and the service in the shop was friendly. Free WIFI and coffee to top it off. Hassle free experience

ivan lemus

Mike Trammell is the king of service Tim just as good when I come in they make me feel like the boss

Rob Pinder

Fantastic service for your car. They do all sorts of things like oil changes, tire changes and other maintenance activities. One of the great perks is that if you have a flat tire, they will fix it for free!

Larry Linn

Professional, courteous, did work in a timely manner.

M Sparks

Charles Cordova

Great company with customer service

Debbie Campbell

Wow are these guys wonderful. Parking lot overflowing with cars, people lined up at the counter. And I was still in and out in under 10 min! They have quite a following. And for a reason.

Mike Jarvis

Great place, great service

Roland Etcheverry

I've been doing business with Big O, first in Woodland Park and now here in Colorado Springs for about 6 years. Good prices. Always polite and friendly. Outstanding post purchase service.

Richard Chambers

Yvonne Van Dyke

Pablo was very helpful!

Darrell Ritter

Janie Michaelson

Brenda Smith

Great people who do most repairs/oil changes etc for both of my vehicles. Very satified.

BROCK ERDMAN

Very quick service!

Trisha Gaskins

They are so nice and answer every question I had they are very family-friendly I would suggest all my friends to go there

Patrick Shipp

I wouldn't recommend my daughter to take her Hot Wheels car in to that place

Marjorie Mellen

Very clean place plus nice people BUT they did not put all parts back on car. Very dissatisfied after spending almost $500.00 in new tires.. I do not recommend this place at all :(

Danny Booher

I got oil and filter changed in 3 vehicles and it only took about 2 hrs. Very fast and reliable service . I would recommend this service to anyone.

Minnie Roby

Very friendly staff, knowledgeable and courteous.

Cody Burrola

LUBE TECHS BEWARE!! Don't work here. I was here for a month and David the manager hires nothing but a bunch of bullies that gotten fired elsewhere. tried to force to me to work overtime week after week in which I was told it would just be 40 hours tops. Then I was fired after I defended myself against his "senior" employee who was always talking **** to me. Ended up filing an unemployment claim against them and David the general manager tried to fight it saying that I "Walked off the Job" and stated that his employees are only required to work over 40 hours a week "Only under special circumstances" Which was a lie and I ended up winning. If you want to pursue a career working on cars, this mad house, is not the place.

Lacey Nelson

This place is awesome. I desperately needed new brakes before my trip to see my family in Kentucky. I also work in Brownsburg, and getting any type of car work done during the week is such a hassle. I took called and spoke to Mike on Wednesday and made an appointment to take my car in at noon on Saturday. Saturday came, and within an hour of dropping it off, they called me with an estimate (which was comparable to others in town) and told me that I really only needed front brakes. I ok'd it, and within another hour, they called me to let me know my car was ready to be picked up. These guys are friendly, honest, quick, and reliable. Good sense of humor, too. I will definitely be back!

Danielle Plackett

I made an appointment a week before I went in. I go in and drop my truck off, 2 1/2 hours later I get a call that they don't have the tire in stock.

Matthew Pham

Same issue with time that others had. I would trust them to fix specific issues with your car and get the job done

Toshia Patrick

Nice people

Ed Lepsi

Bobbi Stevens-Barratt

The Big O team of men here are: Professional Proficient & Extremely good with Customer Service! I will do all my tire shopping here!

Joshua Dockham

Always the most helpful staff!

Tiffany Haley

I am continuously blown away by the amazing customer service the Fillmore location provides. I would not buy tire anywhere else. I bought a set of tires two years ago. During that two years I have stopped by for various inconveniences...dome light out...headlight unplugged. They have fixed those little things and not charged me saying that I bought tires, so they are happy to take care of me. I got a nail in the side wall of one of the tires I have been driving for TWO years. They stated that it was under warranty and free to replace. (I really did not expect that.) They then offered to give me trade in credit on one of my other tires so that I would have a matched set for better driving. They gave me $40 on a tire I had been driving for two years! As a woman I am used to generally having to 'be tough' at car service places in order to not feel like I am being taken advantage of. I love Fillmore Big O and will be a lifelong customer.

Chelsea Bowes

Terrible service. I had an alignment done here and new tires put on only 5 months ago and they didn't fix my alignment correctly. So it has caused my brand new tires to start to wear down so much to wgere i had to buy new tires 150 thiusand miles before I was supposed to and they got grease all over the inside of my car and didn't do anything about it. I also lost $160 hub caps because they didnt put then on all the way and said they couldn't do anything about it.

Charloom Geldenhuis

Friendly, efficient advice and service. No sales talk. Highly recommended.

AJ Smith

I have two vehicles, and have gotten tires from Big O for both of them. They were very down to earth, they actually listened when I said I couldn't get the most expensive tire and they got me the best tire deal for my budget. They also explained the difference in tires so that I could understand, not just in technical terms trying to sell me the biggest and best. The manager was very friendly to my whole family and even bought my little daughter a soda when the machine took her money! The service is great and the quality is worth the wait, I will definitely return :-)

cammy nelson

Great service and friendly service techs. Have used them a number of times highly recommend them.

Rick Chambers

Mike is great! Always get my tires here and some of my other work as well. This group cares about you and your car.

Nicole Milton

These guys are awesome, if they can't help you then they know who can, and they have always had the best customer service you could imagine! If I could give them more than 5 stars I would!!

April Wolford

Great service as always! They went above and beyond for us. They stayed an hour later than they had to, to get our vehicle up and ready to go! I highly recommend their service to anyone. We will continue taking our business to them, and them alone!! Thanks guys!

Sara Brock

Big O is the best place you can go to. Specifically the one in Brownsburg. The owner is a good Christian man, and they're very honest. Need a quick patch? They'll do it quickly, with quality, no charge. Need new tires? They'll listen to you and give you the best deal they can. They're good, trustworthy, professional people, and they know what they're doing. Love this place!

Steve Marusich

This place is great. I’ve bought tires there, had my oil changed, and my engine repaired. Honest, quick, fair, family owned and run. Highly recommended.

Brooke Bronger

They are so kind. Get the job done fast and with great love for what they do!

Kenneth W. Wright Jr.

Fantastic service and staff!

Ivette Rosado

Delighted with the service as usual.

Bill Brown

Mike and his team at Big O take good care of our vehicles. They are very accommodating and friendly. I take a total of four to them. They can get very busy but most of the time they can get us done pretty quickly. They do much more than tires too. I recommend Big O Tires in Brownsburg for most of your vehicle needs.

Dan Dunham

These are great guys. They have always treated me very we'll and don't try to oversell me on things not needed.

Michelle Hamm

Always great service!!

Green Earth Lawn and Landscaping LLC

Rebecca Poole

Came in early on a Saturday morning before a snow storm and it was pretty busy. Ended up waiting from 8am to about 11:30. The guys were all very nice amd got to my car as soon as they could. They fixed a tire with a large bolt stuck in it and did an oil change (great black Friday BOGO offer right now!). My car is running great and they didn't try to upsell or offer all kinds of things I dont need right now. I will definitely be going back!

Denise McDonald

We really like Big O Tires. I know that if they recommend some work that it does need to be done. I had to send my 16 year old daughter there for some work and they took care of her too!

Damian Daniels

I was in there today and received excellent service! The gentleman who helped us I believe was the manager and he was super friendly and very professional. They are not pushy in selling unnecessary products or services and very upfront with the cost of everything. I will definitely be going back not only for oil changes and basic service but when I need new tires they will be who I go to!

Ryan Landreth

We are on vacation and had a starter break down, leaving us in a rough spot. Big O Tires got us in quickly on a busy Saturday and got the repair done at a very reasonable price and made excellent time. We would have been in trouble without them! Very professional and quick work. Would absolutely recommend!

Sally Nelson

Very quick employees are very polite

Michael Hayden

They really helped me out and had very friendly staff and good service. Big O is our new shop for certain!

Lori Ann Merrill

I was not happy with my visit to your store. I called early on a Thursday morning and spoke to Matt, and said I would like to make an appt. for an oil change. Matt said when, to day and I said yes and he ask what time, and I said you tell me and he said 12 or 1 pm and I made the appt. for 1 that after noon. I got there about 15 minutes early and did the paper work and sat down At 1:52 they pulled my car into the garage and reparked it outside in the lot at 2:20. My question is--WHY make an appt. if you are not going to hold to it. This is not right, and nobody said they were sorry for the delay. I know you guys are busy, but isn't that the purpose of making an appt. Thanks for listening!!!

Christopher Kiser

Seriously bad. I get a tire under warranty replaced on Monday, same tire blows out Tuesday. Go back Tuesday afternoon for replacement, the new tire blows out Wednesday morning. (Noticing a trend) GO BACK Wednesday AND ANOTHER NEW TIRE BLOWS OUT THIS THURSDAY MORNING. Unacceptable! I'm generally an understanding person, but this is honestly terrible. I do not know if it was the rim causing this issue or the actual tire, but the fact that they couldn't get this resolved 3 times in a row with 3 different tires is insane to me and demonstrates a serious lack in understand on how to service a tire...At Big O Tires. I mean just comically bad. I wouldn't recommend this service location to anyone unless you want to flintstone your way home.

Vicki Patton

Very friendly and helpful. Busy place.

vegoutorganics

great service, nice staff, defiantly shop here before buying tires!

Justine Stewart

My driver's side window fell down into the door at 5pm in the pouring rain. I stopped by every shop I passed asking if they could PLEASE put the window up for me, as it was pouring rain, I don't need it to roll up and down, just to be closed. I got three no's and no sympathy until I stopped here. They said yes, fixed it in 15 minutes, and didn't even charge me. 100% would recommend especially if you're in a bind and really need help ASAP

Denise Blake

Always friendly!!

Tisa Henderson

Service tech was nice and explained why I couldn't get front end alignment. But parts weren't available and prices were higher than other companies for equal quality of work.

bruce harbrucker

Great people, great service.

Chris Forsythe

The entire staff here is great and friendly. Tell you the price, problem, and get you in and out fairly decently. Only place I'll go for all my car needs.

Rhonda Tumey

They were great!!!

Rick Youngblood

The staff was kind understanding professional. I will definitely go there for my future car care.

Brian Shaffer

I had a full 4 wheel alignment done after replacing all 4 tires last summer. The laser guided alignment went smoothly enough, until I clearly noticed a pull to the right at highway speeds. I went back and the guys at the Branson store re-did the alignment at no charge of course. Now it tracks as true as can be. I would recommend them as they handled my situation well and without issue. Thanks!

Adam Neale

Very friendly service, they have a very good system in place here where you can view your car being worked on, and then in the lobby they have screens to go over the specs for the alignment, or what ever they are doing, could not be happier... Thanks

Jayme Woodall

I've made appointments at this Big O Tire location a couple of times and have always been in and out in record time. The manager is always helpful and courteous. I will keep taking my car there for tires, oil changes, etc.

Kelli Manley

Dropped off a friend

Skip Gorz

Good people. Clean facility. Good techs!

Tyler Anderson

I've been here a few times now, and the front of house guys have always been very knowledgeable and courteous. I'll be back!

Linda Gathercole

Everytime I have gone to have something done or inquire about something they have been very friendly and most helpful and have helped me out with everything. I think they are great on 248

Debra C

Nice mechanics, coffee area, restrooms, play area for kids inside, nice seats. Professional mechanics and managers that care about their customers are helpful and friendly as well. This is a great place because of the hard working employees.

Melissa Cook

These guys always handle things with ease, but the closing staff gets a huge thank you for staying late to help during my tire emergency! You rock! Update: went for another brake issue recently i was having and the quote for labor was on the high side

Dr.Phil Bigone

Called in to see if they could repair a tire with screw in it quickly and what a surprise. Was told to come right over and they would get to it as soon as I got there. Got paperwork filled out and about 3 minutes later my truck was taken into shop for tire repair. Was told that because I purchased Big O tires there was no cost. I'm glad they stand behind what they sell with no added sales or B.S. The staff was super friendly especially the young mechanic that had the line green tool box. The staff made my visit all worthwhile. Thanks Big O. Really like my Big O A/S tires.

Charlie Hatton

Had to get one of the tires replaced, and I was very impressed. The service was very fast and very friendly. the guys had a very positive attitude, and I was not expecting them to be finished so soon. Everything seems to be going well!

Brian

Absolutely wonderful set of guys. I was in-and-out 20 minutes. They repaired my tire, I asked him to check my headlights, I have progressive MS and was unable to tighten the nut around the headlight. They did it for me at no charge. I recommend this shop to anyone and everyone. $20 is all I spent.

Wayne Kastro

They got my daughter right in an fixed he flat in 30 min. Saved our trip to silver dollar city. Great company!

keith dorsey

I went in to have 2 tires put on front of 1961 Mercury. This went ok. Got home and notice knot on side of tire & called & gold to come back but I didn't trust tire so told them I would being it (wheel & tire) in. Went to take wheel off (standard steel factory) & couldn't get lug nuts loose with commercial 4 way lug wrench. When my brother got home it took 4 way with 5 foot pipe on it to get them loose. After they replaced bad tire I took manager aside and explained about problem then he wanted to argue that they tightened with torque wrench I told him I sto od there & watched him use impact wrench only & he says they have to torque to 120lbs & I checked it's supppose to be 80lbs. I've world s for Ford, Pontiac, Mercedes, Subaru, Catipillar, & others including Firestone Tire so I' m know what goes on in tire shop. All I tried to do was quietly tell his man to turn down torque wrench because no one would get wheel off the way they put it on. If in Branson Mo. Area go to Hollister Big O much better there.

Tracey J

Had an oil change and inspection, used a coupon which was so nice saved a ton. Like this place.

Mike Moss

matt and his team did an outstanding job. They point out areas of concerns with no pressure.A pleasure to deal with!

larry allen

They always do a great job for me

Carolyn Kidwell

Same great service ! In and out quickly , without trying to sell you something you do not need! When you do, the price is competitive and you can rest assured “they will stand behind their work!

J.D. Trump

Doing business as it should be done ✔

Jeanne Hendricks

These folks are doing it right and are fair to customers.

Matthew Austin Williams

They went above and beyond to accommodate my trailer, and then to get the new rim I needed on the same day, so I could travel on time. I didn't ask for them to do that -- they went out of their way to help me out. Thanks, Howard and team.

Rob Henrickson

We got a flat tire driving through Branson on a family vacation. We ended up at Big O Tires because they were the only ones still open, but they were closing. The staff stayed late and repaired our tire and then told us it would be no charge. In a world where customer service is practically extinct, It was a pleasant surprise to find it alive and well at Big O Tires. Thanks!

Jeanie Hall

I am comfortable knowing that I can stop by there when tires show "low" on car etc. They are kind to check that for me. also any work that I have done there, I feel is done quickly and efficiently.

katt0625

I got my oil changed on Wed., the day before my trip to Indiana. On Sunday afternoon when my mother checked the oil it was a dark brown color and thick. I will NEVER go to this company again!

Angela Crossley

I was in Branson for my son’s baseball and I woke up to a flat tire. Put a spare on and Found a nail in the regular tire.....a simple fix! Called Walmart at 720 am and was told “it will be at least an hour and a half wait from the time you drop it off”....... no thanks! Called Big O tires and spoke to Matt. He told me he could get me in right away, $20 to repair it. I went there and about 45 minutes later we were on our way back to Kansas City. The service technician (I didn’t get his name) was very friendly, aired up all my tires, and put my spare back on! I will definitely use them again should i need their services in the future!

john carel

Could not recommend that their work is trustworthy.

Crystal Macneill

Very fast and helpful!

Beth P

Amazingly nice! This place is very clean and they work quickly. The staff was super helpful. We’ll be back if we need anything.

Donna Bass

Excellent service, friendly crew. Cost was reasonable. Coffee was hot and delicious, waiting area was clean and a tv for viewing while waiting.

Ryan Hedberg

Took an hour and a half for an oil change

Jenn Baker

So far, they've done just what I wanted and not pressured me into anything more. Great service and nice people.

Michael Hartzel

Amazing customer service amazing product knowledge.

John Plezia

The staff at this location has always been great, I used to use them when I worked for a local moving company and they impressed me then. Because of their impressive customer service, I continue to use them and refer others to them.

Erika Woods

Splendid customer service. I will definitely come back.

J CC

The guyThe guy Upfront is rude and is in no hurry to help you out. And they charge extra if you bring your own part yet They don't mention that over the phone when you call about it. Complete waste of time

Brad Ferguson

Great, Quick Service. I got a flat on I-74 while passing through Indianapolis. Took the tire to Big O's. They were busy, but pulled my car right into a bay, checked and plugged my tire (turns out I ran over a screw), and sent me on my way free of charge. Nice to know places like this still exist. Thanks guys!

John Hornbrook

Worked me in and fixed my flat with a new tire very quickly. Awesome service

Michael Mangin

Last time I was here, after I had a flat tire, they had my car in and out in 5-10 minutes. Impressive. I think it was just cause I caught them towards the end of the day.

filo mcreedy

Scott, ask for Scott. Tell him kyle sent ya. He might know who you are takin' about. Good work, great prices. Do yourself a favor. Skip the left and take the long way around back over to Hancock for the light there or

Annasterling Faulk

Misty Areal

Very friendly and helpful!

Edge Riggs

If I could give you guys a lower rating I would. You are the reason I switched over to Firestone. I had a fog light problem, they would slip off the brackets and point the wrong way, and they didn't work. I brought the car into the shop. You guys inspected it and called me back saying it would be 200$ to fix it with brand new brackets and nice blue light aftermarket fogs. I agreed and a few hours later I picked the vehicle up. I drove home and the fog lights were facing the ground and when I tried to sit them right, they slipped back down. I called the next day to have them fixed and now I see they are held up by zip ties, the fog lights are the same ones I had in them. Sure they work! But what a terrible sloppy service.

Anastasia Curtis

Friendly fast service

Anna henry

They were very very helpful gave me a quote within minutes I recommend them for anyone looking for honest hard-working mechanics

Vicky Byarley

QUICK professional great customer service

ron wallace

Woke to a flat tire on wife’s car. Newer tires so just wanted a plug repair. Had it towed to location and was repaired within an hour. Staff was great and was treated as if I’ve been a customer for years. Excellent price and exceeded my expectations. I will return to purchase tires when needed. Thank you.

Bernadette Restelli

Super professional, knowledgeable and friendly staff.

Brittany Walker

I've been here twice, now, for tire services, and have received exceptional customer service both times. On my first visit, a tech was being trained on the front desk area (his first day!) and he was awesome! They provided me with a free shuttle ride home while they were working on my vehicle; I definitely appreciated not having to wait there for hours while I still had things to do. Overall, David and his team are awesome. :)

Jonathan Hearing

I like and trust Big O and have for years, but this location is always terrible. The workers are slow and always take an hour longer than the estimate. I wait three times longer at this location than any other Big O and they are not that much busier. I hate this location and will go out of my way to not come here anymore.

Kris Herrel

Sprindale, AR. A employee was cussing A lot about parts he ordered at the front counter as soon as I walked in. Not the worst part for me but a mom and children were waiting on there car had to hear it.

Blessed Life

Amazing service!! They are always looking out for my family and our business. Thank you David!! You operate a great business. I appreciate everything you do for us. Life long customer!

Brandi Branch-Bradford

New management team, knowledgeable and friendly

Dr. Thunder

Good customer service.

Dayan A. Inclán

Every time we bring our vehicles here (3 vehicles) to do tires, oil change, alignments, etc we are greeted courteously and professionally. We find them honest and thorough. Great , honest, quality work will keep us coming back. Very impressed with Jamal, the manager who seems to keep the ship running well with a positive and upbeat attitude. We live in Siloam Springs and make the trip to Big "O" because there service is second to none.

Bob Baumann

Many years of great service. No one is perfect but these guys stand behind their work.

Timothy Cheasebro

Go somewhere else

Jarrod Ayers

Friendly helpful employees. Had new tires on and out the door in a half hour

Steven Wright

Good service and prompt to help you in any way they can. And very competitive price wise.

JASON HATTON

I came in to get an alignment and they recommended I get new tires. They did a great job of thoroughly explaining why and not pressuring me to make a decision. They gave me a great deal and were efficient with the work that they did. I would highly recommend them.

Rhiannon Conley

These cats are cool in my book. Came in on a Tuesday around noon. They were efficient, helpful and extrememly polite. Quick service. Helped me out with numerous issues and handled me nicely while I cried in their store after an emotional morning. A+++

Andrew W. Hill

Serviced quickly on a busy day, a bit pricey but good people.

bunnygirl317 .

Very good services and clean places friendly people will go back again!!!

John Stubblefield

Friendly, knowledgeable staff. Fast service.

Charles McAlexander

Friendly and knowledgeable service and competitive pricing!

Alyssa Stocker-Keefe

I am new to Colorado Springs. I came to the Fillmore store with a construction long nail in my tire. It entered the face of the tire at a sharp angle and exited through the sidewall. They repaired the hole- I didn't need to buy a new tire(s). Though I've purchased tires from Big O many time before; I did not buy these tires at this location. When I went to pay for the repair- they said it was free. I was dumbfounded- but you can be sure when it's time to buy new tires- I'm going back to that store!

Jennifer Ludlow

I'm glad they offer some free services. My only complaint is every time I have walked in, whether there is a line or not, no one acknowledges you. There have been four people at the front desk before and I have sat and waited for several minutes before anyone ask if I need help. There have also been times where a couple of the men will make eye contact, but still no "hello" or "can I help you". It's aggravating...Other than that they do a good job.

Leigh Meister

I called about a slow leak on one of my van’s tires. They were happy to take me as a walk-in and got to work quickly. The waiting area was clean, and they had toys for my kids to play with. They fixed the leak on the valve stem with a new grommet within half an hour and didn’t charge me a dime. All the employees were very friendly and professional. Thanks, Big O!

Paul Gossett

Bitsy Ramsey

They have always been honest with us and these days that's hard to find. So we'll be back!

Angeline Bray

THESE GUYS ARE ON THEIR GAME! I was in this store a few months ago and wrote a review that stated everything was amazing and so was everyone, but the bathroom. After I wrote the review, I did not have one, but THREE phone calls from different managers letting me know the issue was resolved and apologizing and everything else. I was so appreciative of the response. I will be back again and again and again!

Alexa Legacy

Honest, fair priced, and always friendly and willing to explain!

Shanice Smith

I went in to pick up my husbands car and David had a good attitude, he gave me great customer service and helped me out great job all your employees were friendly that’s good customer services keep it up!!

Bethany C

We had wonderful service here. The crew went out of their way to get us get back on the road and help finance an unexpected issue. Helpful and courteous, yes a little slow but it seems go be just a staffing shortage at present so I expect it will be resolved.

Nick Cross

Great service

Zachary Morris

Great prices, good customer service, but took longer than I was quoted. All and all I will be going back.

Nathan C

Very informative, friendly, and busy (on the Saturday I went). I would come again.

pat goodhue

They make you feel like family. They remember my name and car and make sure my car gets what it needs to be safe. I trust them to treat me well. They are considerate of how important my time is and get things done as they promise

Allen Brown

Good service, good people.

Michael Griffith

Had air checked.

Brad Black

Good deals, fast service, very happy

Heidi Heath

They are always helpful and seem fair on their pricing

Joshua Lingg

Excellent service. I had a miserable experience with another Big O Tire across town that gave me attitude. This store correct the other store's major screw-up with a smile. Thank you so much Allen.

jeanne holmes

Late afternoon flat was fixed promptly and for no change. Very friendly workers. Very clean restroom. Will go back for a spare.

Dylan

Great service all around

Duncan Tabor

SLLLOOOOOOWWWWWWW!!!!! Everytime I come here I'm told the wait isn't long and every time it's at least 2 hours. I was told it would take an hour and a half for an alignment and its going on 3 hours now. Was just told it would be another 30 minutes so I guess I'll sit here another hour or two...

Chad Walter

Good people

JCDD_9905

Friendly staff and knowledgable. Tim and Mike really know their stuff. I fix everything on my truck myself, but when it comes to tires I go to them. I shopped a couple other places before going here and felt comfortable from the time I walked in. Thanks Big-O

Roy Watkins

Very friendly, prompt and courteous service. I dont go anywhere else in town unless I have to.

Chuck Finley

Had several good experiences there, but finally bought tires and they only lasted 1 year. Not impressed, just dont' buy the Big O brand tires, the other ones they sell are probably fine.

Kevin Price

Jake knows what he's doing, and really safe with lowered cars!!!

Ryan Michell

Good service

cathy koch

Great service. The men are professionals and the prices are competitive. This was my second purchase with them.

Michael Ulmer

Fast, friendly, honest service, quality products and quality work.

Natasha Frye

This place had the best pricing, plus they got us in and out with no problem!

Ronin truthseeker

I took a tire to get, "fixed," and the tire went flat again just sitting in my trunk.

Ashley Fifield

I am a fleet manager for a large company and am constantly taking my fleet vehicles to this Big O. I took my personal vehicle today as well and could not be happier with the staff. They are always so kind and work with me to get my fleet back up quickly. I appreciate them all.

Sarah Kiefer

In and out in a few hours

Kimberly Cooper

Was on and out of the shop within 30 minutes! Friendly staff and they didn't charge me for the fix. Will be going back before winter to get new tires.

Nicholas Engledow

Fast and Friendly, was very busy, but still was able to fit my tire repair in quickly

OWN IT

Nice, clean and good custom service. I'm definitely going back

Austin Hughes

Excellent staff and service! Very clean facilities. They have definitely earned my repeat business.

Kelland Bailey

Came for a flat repair for a screw in the tread of my tire, was told they would not plug it and that because I've got an all wheel drive car I needed to buy 4 new tires (my current Pirellis have about 2k miles on them) to the tune of over $1k, went across the street to Peerless and was done in 20 minutes for $17

Vicky Chastain

All-star team!

Aaron Teasdale

Expensive, but friendly employees.

Pamela Fields

Great Service

Pat Powers

Had a flat tire today, after we got going after tire change. Stopped at Big O service was great, dropped old tire off they called us when new tire done. Went back they mounted spare back on rack under SUV and new tire on SUV. Very satisfied!!!

Eric Kinnaman

O.22 d 99v. D. V: v9 d rf 9v: xxxx d 'x. X.

tabitha robinson

The manager Stephen was friendly and got my tires done in a good time, quoted me an hour and a half and they were done within an hour.

Rob Green

My go to place

Joseph Wells

Always helpful, professional. Large selection of tires, low wait times. Never been disappointed with their service.

Bobby Brown

Great experience with new tires purchase. Timely, priced correctly, friendly people.

Aron David

Had a very enjoyable experience there today. They were able to take care of my issue quickly and at a much lower cost than any of the surrounding car care stores. It's nice to find a family owned store because they treat you like a person instead of just a customer. A small act of goodwill from you guys just guaranteed you a repeat customer who will recommend you to quite a few people around Brownsburg. Thank you so much.

Paul Medina

Great biz and service. Lonnie knows his stuff.

Jennifer E Bolinger

I have been to this location at least 3 times (Springdale) one time for a quick tire fix was really happy with the service and loved the customer service out front, second time was an oil change again was really happy with this location and third was a tall tires changed out again loved the service. This last round of service I unimpressed and wasn’t happy with customer service. I called a week ahead to schedule a appointment for Saturday since I was off work schedule it for 830, when I got there to check in it was like I had no appointment almost as they had been caught off guard and not to mention I and another customer had been waiting for a bit to get someone to come to the front for service. If the phone hadn’t rang I really honestly don’t think either of us would of been served. So finally I get checked in go to the waiting room in the mean time another client ahead of me was waiting at least an hour ahead of me for tires that apparently either were never ordered or your technicians never went to get because as I was sitting there a technician came in to talk with her about the tires and let’s just say she was less than pleased. I had got the impression that she got the impression that she was sitting and waiting for her tires to changed and none of that happened she left extremely mad and upset. And got the impression that no one had talked with her or updated her on the situation since she had been waiting an hour. As far as myself again I waited an hour for an oil change granted I did request that my air filter be changed out they apparently didn’t have any in my size in-house and they had to get one so I waited for a bit on it. Unfortunately I really use to like coming to this location but after not having customer service for a bit and another client extremely upset it has left a bad taste. I am still considering staying with Big O but I will shop for other locations.

Ryan Robbins

Great service! Trust worthy shop with fair prices.

Doug Jimison

Love Big O. Always happy to fix my flats whether or not I bought them there.

Dianna Lane

Professional And Friendly with great service

Anne Day

The guys on Fillmore are go great! Easiest flat tire ever!

Bradley Murray

Mike and the team at Big O Tire in Brownsburg have demonstrated honesty and integrity when doing work for my family the past 6 years since we moved here. They always look for ways to save you money and will tell you if they think the repair can wait.

Jerry Bryant

Been using Big O Tires in Brownsburg for years. Always good and reliable service. My last service was a simple patch quick and free. Thanks.

Richard Saum

Great staff and pretty speedy at getting me in and out.

Michael Schwartz

Good service

Joseph pezdirtz

This place is the best! The staff rocks. Always taking care of me! Highly recommended!

Paul Cooper

Great service

jeeze b

Good staff, honors old coupons. Very clean.

Maurice Haley

Went the first time and it wasn't a good experience and with the last incident that happened, i will never take my vehicles back there. They did a oil change on my wife's car and misinformed me of what that oil change did. And because of that mismanagement, it almost cost my wife her engine. Never will go there again.

Richard Rewey

Great work at a great price in a timely manner. What more could you ask for?

Godz Illa

Fairly recent change in management, I've worked with the current manager for several years out of the Bentonville store and have always been more than happy with the service. I just discovered he acquired the Springdale store which is much more convenient at this time. I will be returning for services.

lacreta thibodeaux

Great bunch of people. Very respectful to their customers, great service all around. They are quick, have comfortable waiting area, and willing to go the extra mile to make the customer happy.

Vicky Bingham

Quick and efficient

Mike Allen

myron norman

Very well ran will go back in the future!!!

Kaytelyn Cruts

Great prices for alignment, fast and friendly staff! Nice waiting area and did i mention timely?? Definitely recommend

Sara Lucero

Would literally not go anywhere BUT Big O on Fillmore. These people are always Customer First. If you don't need it, they won't tell you that you do. They are honest, reliable and extremely customer oriented on safety first. If you are looking for the best customer service and best prices, don't go anywhere else.

brian juett

Always good service

Chloe Cozart

The guys at this Filmore location were so nice and helpful especially Mike! They are really friendly, professional and don’t try to sell you anything unnecessary or anything you can’t afford. I went in to get my oil changed, car aligned and 3 new tires put on and they finished in about 1 hour. They earned themselves a lifetime customer!

Andrew Pool

Great service, didn't oversell me. Very helpful and I'll be coming back here for all my future tire purchases!

Dylan Wacasey

Fixed my tire without an appointment, in a timely manner.

James Hill

Great service the mechanic was knowledgeable

Chris Lawson

Had a flat tire. They brought out a portable tank and filled it up so my sister could make it home.

Mike Wilson

These guys are so nice I'm elderly they gave me free air in my tires always check my oil these are really good people here at Big O

Danny Mason

great place to get work done vehicle

Gene and Marilyn McFalls

Great place to obtain fast efficient work, reasonably priced.

Alex Rivera

Good service, just concerned about MFA oil used in oil change since I've never heard of it but also liked getting tires from them

Tory Jackson

Worked me in for an oil change. Finished the work fast and did a good job.

Patricia Maurer

They weren't even busy and didn't seem like they wanted our business.

Mark Rutz

I will go there again with my next repair. They were able to find the problem and fix it at a very low price. Amazing

Chris Ruston

Fast and friendly service

Michael Methvin

Matt and his crew of professionals made my experience as pleasant and productive as it could have possibly been. They are thorough, complete and pay attention to details. They have been completely honest and trustworthy in my dealing with them and I plan only to use them and their services while in the area.

Amber Scott

Knowledgeable and nice staff. Options were explained and questions answered with out making me feel dumb.

Link Zelda

Called around 0900 to make an 1230 appointment informing them my truck tire pressure was off. Arrived at the shop 5 mins to my appointment time. Kid came out and said nail in front tire, I asked how long was the wait time, he said 40 mins to 45. I said that's fine. Took a total of 2 hrs to to fix my flat tire due to my not having an appointment. Was informed by the clerk I didnt make an appointment or I didnt call their location at Branson, mo. Yet in my call log it says big o Branson @ 0905. When I lived in Cheyenne, WY, I took my truck to big o with no appointment, had it fixed in under 10 mins. Guess depends on the location. Lack of communication and lengthy wait time Is the reason for 2 stars. Btw, the waiting room smells like dirty mop water. Maybe put an air freshener in there lol

valentin paz

Friendly staff and reasonable prices. Best service in Branson / Hollister area.

Samantha sargent

Buy three get one free my friend and I both called for different tires mind you and all they said was sorry that size isn't part of the special to both of us

Larry Ceretti

Have been there on several occasions and had services performed from oil changes to tires being replaced. Great customer service and professional staff.Did not try to upsell but performed necessary work efficiently. Definitely would recommend.

Lee

It's a good place to get a flat tire fixed.

Awayla Kelly

The gentalman we dealt with was great. He fixed the issues with our 2012 Camaro. They were busy and he still got the issue taken care of. Very satisfied with the service. Thank you so very much.

Brandon Baldwin

We dropped of our car and he said it would be a hour for a Diagnostic check we said okay and went and did what we needed to get done I called an hour and 1/2 latter and asked if the car was done they never called or anything to let us know what was going on. Anyways he said no that they haven't even gotten to it like we where unimportant and busy I used to work in a tire shop as a tech. I saw maybe 4 cars all together so you can say slow slow day. So about an hour latter I came back and still they had not touched the vehicle. They still had the same vehicles in the bay's. The sales person said we are sorry for the long wait the tech put on the wrong parts on this truck and that they would not be able to do a diagnostics check. Just so you know a Diagnostic check is when you plug a machine to the port on the drivers side underneath the dash of the vehicle. We then went to Hollister big o tire they go it done in 20-35 min. This is not the first time I had a problem with is store.

sierra gilchrist

We are from out of town and were stranded at a gas station due to our alternator going out. One of their reps that had just gotten off work saw us there and asked if we needed help. We explained what was going on and he suggested we go to the nearest Big O service center. He went ahead and called them to ensure we could get our car in that day. Once we were towed to their location they were able to get our alternator delivered immediately and installed within a couple of hours. All other places that we contacted said that they couldn't get to us until the next evening or that they couldnt help us. Big O was just a life saver. I absolutely recommend!

Robert House

$25 to do a simple repair is pretty steep in my opinion. That said they got the job done in a timely manner.

Anna Alkire

I had stopped by with a low tire on my wood chipper. The friendly service that I receive by Wade and the rest of the staff was second to none! I will definitely be back!

Robert Bales

Fast, efficient. Great guys and great prices!

Scott Roberts

Such great folks! came in late in the day with a need to change oil - the crew jumped right to it and did excellent work. No up-sell pressure, just steady-as-you-go, solid service with a smile. I miss my Missouri roots because of this experience.

Ivory Cowan

Very fast service h friendly staff. Prices are good too.

Judy Driskell

Matt is great doesn't try to sell you stuff you don't need

Lisa Hitz

Staff were very prompt and getting my car in for oil change. Would recommend them anytime.

Christy Hicks

Nice, very polite employees comfortable waiting room, clean bathrooms.

Katrinka Anderson

Really busy today but they helped us quickly.Nice waiting room.

Jennifer E Bolinger

Love this place I’ve been to them 3 times and all 3 times I’ve had a great experience. I went for a tire replacement the first time, second time I went and had new tires put on my car both times I had such a great experience and the last time I went to them was for an oil change. I would recommend this company.

Barbara Riggle

Used them this week for break work and they were very friendly and knowledgeable.

DAN Ashcraft

Friendly staff, fast service. If you are in Branson and have a flat take it here.

Adam Shroyer

Good customer service. Quality work. Thanks guys!

Jerry Houston

The guys there were super friendly and professional

Eldon Pfaffly

Needed an inspection. Got in fairly quick. Honest fair, and thorough. Would trust them to do anything on my car.

Stonegate Ministries

As a non for profit ministry who recently moved to the Branson area we were looking for a company who had high integrity and great service We found both at Big-0-Tire. Manager Matt Smith made our recent purchase of tires for our ministry van not only competitively priced but explained their ongoing rotation service which is so important for us in the miles we travel. We highly recommend this facility for all your auto and tire needs.

Joseph Richins

Had some engine problems near the end of my two-day trip into Branson. Was able to schedule an appointment for the next day, and they did exactly what needed done exactly as I requested. Great service.

Nathan Richardson

Fast and friendly. Hard to ask for more in Branson. Prices are not the cheapest, but they back up their work.

Carla Shelby

We ordered a tire to replace our boat trailer tire that blew out on the way to Branson. This store was helpful, informative, and promptly got our new tire to us. Big save!

Jackie Daly

Prompt service with a clean waiting room

s m

Awesome experience as always! They help you get the right tires in the right amount of time. If they see something even if it's not their job to tell you they do. Love the service!!

Donald Lester

Big O in Branson MO ,well you are the best always great service and honesty ! From the time you get there till you leave you feel welcome and good about who is working on your vehicle . Matt is a great person to work with and is trickles down the chain . Congratulations to a great Team of Tech's .

Thomas W

Came on a Saturday to replace a blown trailer tire. Called ahead to make sure they had the tire and got right in when I showed up. Looked like the place was pretty busy. I think the person who helped us was named Wade (if not I'm sorry I'm bad with names) and he was great and exactly how customer service should be. Thanks for getting me taken care of quickly.

Lawrence Vanderwood

Very nice over the phone explaining all my options. Great prices lowest in town.

ray stapp

Great guys

Tim Jones

Really great service and absolutely truth and trust worthy, thanks guys for getting me back on our try

Andrew Solis

A honest & comfortable place to go in a time of need. Lovely people & great service!!!

candace anderson

Came here today to get a tire repair and the man at the desk said that he couldn't do it because he was closed already because it was 6pm. This was at 5:55pm. I won't be back to this place for anything including the new set of tires that I will be getting on Thursday.

robert pierce

I needed 4 go kart tires mounted on rims, and they got the job done in less than 20 minutes. Quick service is what I needed and I got exactly that.

Louis Casebolt

Isaac Harms

always super friendly staff

Ashley Quintana

Lied, took forever and didn't do a good job

Jonathan MacLachlan

The staff are very kind and the facility is comfortable and clean. There is a chest of toys for kids and free coffee for adults. They also had a good selection of tires and worked fast.

Tom Pearson

I received excellent service during and after the sell. Thank you for being awesome!

Gary Z

Always fantastic service!!

Kim Le

Mr.Charles was not very professional. Im very disappointed with the service. Brian Miller did a great job comforting me afterward. I was there for 5 hours and walked out with nothing. Very disappointing. I already messaged cooperate.

MisterEye _

Great service

Susan Salinas

I have done business there for several years. Love the customer service! They always go over and above on Fillmore.

E Croteau

Always happy with the service here. Keep great records, so I don't have to remember! They've helped me out a few times with mechanical.issues also. And they stand behind their work.

Zach Hall

Great place to work & get your car taken care of.

solomon salazar

Watch out for the unnecessary up sell, they're notorious for it. Also, if you ask about a tire feature that they don't know about they'll make something up on the spot. What I was told was was "suction cups for snow traction" (really?) were actually tread wear indicators. Go talk to Mark at Rimz to Go if you need tires. Shop local.

Randy Faulkinberry

Great service and prices honest helpful

Tim Franks

Had a great experience the staff is really helpful I had a ruined tire that was under warranty they replaced it free and made me a good deal or another one to match it would definitely recommend to a friend

Brenda Foreman

Mike, the owner of Big O Tires in Brownsburg is amazing. After trying to find the shake problem in my 2002 Buick Park Avenue for 2 years with another business, and then being told it was my tires, I went back to Big O, who had aligned the car when the problem started. The problem actually was: missing lug nuts, broken lug studs replaced at the best price, and the after market wheels. Being on a pension, Mike made the new items as cost effective as possible, saving me as much money as possible. When my husband was skeptical, Mike said if the new wheels did not fix the problem he would put the old wheels back on. Problem was fixed. To say Mike and Big O is an answer to prayer, it is so. He now has all our future business concerning our vehicles. A man of integrity, heart and ethics. And if his business does not do the work, he will point us to like minded businesses who do. I feel so blessed by how Mike worked with me.

Ian Ross

Little slow but good service

jr prentice

Went in on Saturday morning at 8 am - no appointment, just walked in. Just had new set of tires put on by my car dealer, Kept getting low tire on one of them. Took in to Big O and they had me out in 1 hour, replaced a faulty valve stem and they charged me NOTHING! That is service— service that everyone needs!! A BIG THANK YOU TO BIG O BROWNSBURG

John Reed

Good service and staff who know what there doing! Tires, oil change, tire repairs and much more.

Karla Smith

Big O tires always the best deals and precision on tires all technicians are profesipnals.

Clermont Office

Always friendly and knowledgeable.

Daniel Dawson

Fast, friendly service. Great prices

Ron Peters

Frendly staff great service!

Jim Muston

Great customer service. Great pricing. Have gone here for years and sent many people there. Always the same, everyone happy.

John Button

Great Place. Cheap All season Tires. The whole crew there are very nice people with GREAT custom service! Very fast paste employees and make sure you have a smile on your face when you leave. I really do thank you guys for your service

elizabeth jenkins

I never been there

Sandra Strebel

Very friendly and helpful staff, super service. Will definitely go back! Thank you!

Jennifer Minard

I went in to your Springdale location a few weeks ago because I needed my oil changed. Everyone was extremely nice and helpful. They even told me it was Ladies day so I saved an extra $5. Even though it was almost closing time everyone was very courteous and didn't mind going over everything with me to ensure they got everything I needed and I did not feel rushed. They have a very nice waiting room that is quite and has stuff for kids to play with. Thank you for all your help!

Zurkun

PERFECT SERVICE!

Christine Mares

This is the best place I have ever been. Honest and thorough. A great place to take your car for anything and everything. I HIGHLY recommend this place. They do a great job and so friendly!! Thank you to all of the guys. Keep up doing what you do.

Sharon Bates

Great place for honest work! Had 3 nails in my tires in two days!!! Don't know how it happened, but luckily they were able to patch me up and get me back on the road! Awesome Tire Techs!!!

bob gilligen

they can't even answer a simple phone call. have called both plainfield and brownsburg multiple times and no answer at 12:30 on a monday. if your not responsible enough to answer a phone call your not to be trusted with my car.

James Hornsey

Paid a slight premium to buy tires here instead of from one of the internet based dealers but will assure you it was money well spent. I've bought Tire Pressure Sensors as well as several sets of tires. Big O worked with me to find a less crowded time to get in and out on repairs and rotations; and when I picked up something in a tire and developed a slow leak I was able to call, let them know I was coming, and was out the door after a repair within ten minutes of pulling in to the parking lot. No problems in getting the road hazard tire warranty honored after a side wall blow out. Very clean, no pressure, low hassle, no BS business.

cowboys 74

Decent prices

James Hannig

They always meet my needs & expectations

Michael Hoerman

Been to Big O Tires in Springdale for routine service twice now, both times the experience was good. The quality of the work and the customer service are superior. If this outfit tells me something on my car needs attention, I will pay attention. Why? Because both times I've been to Big O in Springdale, their multi-point inspection found nothing wrong. All my car needed was the routine service that took me there. Which tells me something important about this outfit: They are straight shooters looking out for their customers' best interest.

Farrell Sexton

Professional staff and great service

Jerry King

I have done business with these folks for 10 years, personally and corporately. Through the business, we've spent 100's of thousands of dollars with them and have always been very happy with the service and the product. Personally, several thousand dollars over the years with the same satisfaction result. Allen is amazing! He is very personable and able to address your concerns, no matter the situation. If you ask, he'll give an answer and, if he's not sure, he'll research it and get you an answer...quickly! They know what you're asking. They know how to provide the answer and they do it at a great price!

Maurice Duvall

Did an excellent job, reasonable price and friendly service

Sonia Hernandez

Margaret Needham

Timely and reasonable pricing

Jeffrey Moore

I have always had great and honest service from this particular store for almost 20 years. Try not going anywhere else if I can help it. Thanks for being a small town business.

Ed Gable

A class organization from top to bottom.

Chris McNertney

Always courteous, and fast service.

Lisa Goodwin

Wonderful customer service! They were honest and did not push any extra sales. Thank you!

Loren Blocher

Good place , reasonable, excellent customer service..!!

Tammy Denham

The staff here are both professional and personable. Cameron answered my questions over the phone and then in person with confidence. They advertise that Big O Tires will match any competitors price. They matched the Costco quote I was given AND had the hard-to-find tires I needed in stock! There's a comfortable waiting area with television and nice seating. A very pleasant surprise was the scent of the store. I'm normally unable to tolerate the new tire smell that permeates most shops, but this one smelled clean and fresh. It just might be magic, lol

Sandra Donaldson

I took my Jeep in for an oil change and tire rotation. The service was great, everyone was friendly and they were very efficient.

Tami Salazar

Employees went above and beyond. Knowledgeable but not pushy. I will go back.

Ed Lloyd

Recommended by a fellow traveler, fast friendly highly knowledgeable crew. Best experience to date getting baby jeep new shoes

Jim McGibbon

All ways go back.

Michael Norton

We discussed an alignment for my car and concluded that it would not help my situation because my car has no camber adjustment.

Jess Pro

This place tackles anything. Fast and Reasonable Excellent Service!

Andrea Sharpe

Love the Guys Great Service!

Angela Bordonaro-Rhodes

Thanks Big O for fixing my nails in tires under warranty!

David Bowen

Nice experience, quick service.

Joan Marie Talbert

Service was fast. Very polite and helpful.

Adriana Ramos

Superb customer service. Great deals, too.

Chris Real

Out of town on business, when a front tire went bad. Called and got a price quote which was reasonable. The got me in quickly and did a great job!

Scott Miller

Great service as always!

Dian Lisby

They were AWESOME

Marvn Eaton

Charged me with an oil change witch was not performed. Charges were corrected before I left, so I'm good. The tires are amazing, the ride is smooth and quick.

Sara Brown

This will mean the most to people who live in Brownsburg. In the time it took me to walk to Steak and Shake and place my order, the great folks at Big O had my tire fixed. They are always courteous, fast, and fair.

Danae Rowe

Great place to go!! exceptional service from everyone here. Jesse at the front counter was great. Kept updated on the progress of my car and made great conversation! The service team patched my tire and put my spare back up underneath my car for me. Couldn't have asked for better service. Thanks guys. I really appreciate it. Didn't know where else to go being out of town. Highly recommended!(:

Sam Van

These guys will go out of their way to help. Pablo, Cameron, and Gary I have personally talked to, and I have nothing but good things to say. Thank you for all the help!

mickey abercrombie

Very good Customer service. I will use these guys again and again.

Buster Poindexter

Fast friendly service and a great value I've bought several set if tires over the years, never a complaint.

Cynthia Hopkins

Fast, professional, experienced and do great work! My tire was damaged and because they have a warranty you can get a replacement for under 40! Definitely recommend and will continue to give them my business!

Scott Allen

Good service. Attentive staff. I have used their services for both new and used cars. No problems.

Ryan Carmen

Really nice guys! Got me in and out pretty fast and didn't charge anything. 3 stars because they couldn't find the issue. I left on vacation with a puncture and ended up needing to make a stop in my travels for a new tire.

muckermaffick.dm .gmail.com

Always great service

Ron Carr

Terrible customer service up front. If you don’t want or can’t provide the service, you don’t have to be rude about saying it. Say it politely so I can go on about my day. Went to a tire shop a little further away and got taken care of a lot quicker and with far better service.

Eric Mercer

Each customer is treated with respect and dignity. Regardless of your concern or need, Mike and his team are knowledgeable and professional. They take pride in their work and are able to accommodate most of their customer's needs. From my experience, each customer is valued and treated like family. Thank you for the great service!

Isaac Friedly

Good work. Tires were rotated and balanced. No more shaking for my van.

Martha Keder

Love these guys. Fix flat free. Free rotations with tire purchase.

James Elliott

Excellent service team with decent tire prices. I've trusted them with several of my vehicles.

Anthony August

Very friendly people here the tires are excellent and I got a free replacement due to road hazard damage. Oil change was reasonable been back many times will be back again next time I need tires.

Gary Burton

Had an alignment done. Parts were not tightened correctly and alignment shims fell out four months later. Big O completed a second alignment at no charge, but a piece of my car was destroyed in the process. I tried three times to contact someone to replace the damaged part, but never received a reply from management.

John Moore

David White

Very good job at the right price

Leann Williams

It took 3 hours to have a set of tires put on when they said it would take an hour. In less than a week I had a flat. It was not from a nail nor from someone damaging it. It was it the lines of the tire (a defective tire) instead of replacing it means we bought their roadside service. They literally just patched it. I will never do business with them again neither will any of my family.

Miles Decanter

Never even made it past a phone call. Associate was rude and a bit condescending over the phone.

June Bugg

We got four great tires for our fifth-wheel installed...friendly, knowledgeable service.

Sean Ulanski

These guys are awesome. Cameron and David always remember us and have bent over backwards to get the job done right and on time.

Mike Abrams

These guys are staying late on a Saturday because they said they would have my car finished today. Will definitely return.

Caleb Mitchell

Quick and friendly service! Was on my way to the lake and my boat trailer picked up a screw. Had me in and out in 20 minutes and on to the lake!!!

Yvonne Barnett

Always go back, they do quality work and are cheaper than the dealerships

David Craig

I buy all my tires here fast and friendly. . . . .

Keven Sedano

The air in my tire was out and we went to Big O Tires, they fixed it and didn't charge us.

Alicia Copelli lloyd

Excellent service, for years we have been bring all our vehicles to Big O Tires on Fillmore. We trust them with our lives and have never been sold things we don't need. All our vehicles are 15 years or older and the all run very well, thank you David, Scott, Carmen, and all the techs at Big O Tires.

Sandy Sunier

There, I have found the nicest, most helpful, knowledgable and honest people in any company I know. Thank you, guys for all you do

Min Mun

Exelent service! Now they have costumer service in Spanish.

Kiersten Gooch

I only use this company if i have to or am able to find savings through third party sites.

Shellene Ekins

Prompt help, straight talk about my vehicle.

Kirk Whiteside

Good customer service

Greg B

Usually a good experience, but after last night I'm going elsewhere. Got home and noticed my daughters car tire was low and she was leaving to go back to college that night. On the way over to Big O, the tire separated from the rim and went flat. I quickly changed it in the snow, got going and called Big O at 5:52 pm. I explained my dilemma that I had to have the tire fixed, could they please do it I was 2 minutes away. The gentleman said "no, they were closing, I'd have to come in the morning." Nice customer service.

Tara Russell

Robert at Big O on Fillmore in CO SPGS was professional and courteous. Had a flat on my trailer and they got me back on the road quick. Would definitely recommend this shop. Thank you Robert, you made my Monday tolerable

Erica Sparks

DISHONEST- Absolutely the worst big o in the springs , Arrived when they open at 7:30, asked to have the tires rotated and a simple oil change, and too add my spare tire into the rotation.. They had my car in the back for over 2 hours even though I was the first customer in the store that morning. When I returned home my husband, a mechanic, went to check and alerted me to fact they ONLY put the spare on and failed to rotate the rest of the tires. Everytime I have been to this location, it has taken them an excessive amount of time to do the job, and couldn't even bother to air up my tires, reset the "oil change needed" light, and did not balance the tires which is "INCLUDED FOR FREE FOR THE LIMETIME OF THE TIRE" of which I bought 5 so I assumed a certain amount of respect from the company for my patronage. DO NOT GO TO THIS LOCATION.

Roland Kuehn

Friendly, helpful employees that treat you right. My family and I have bought many tires from them over the years, would highly recommend. They are centrally located, but it can be a pain to pull in if you are coming from the west on Fillmore.

Sharr-Dae Fishburne

Great service

David Hardwick

John Harvey

Went in to have rear drum brakes worked on. Found out problem was out of round front rotor was out of round. Our son replaced a week ago, no charge and very helpful and treated professionally.

Keith Harkness

Great service and fair prices! I only have my truck serviced by Big O in Moorseville!

Sheryl Mcfarlin

I really appreciated the help and service that I have been given The guys are very helpful and courteous They did a excellent job Plus for the money I spent was well worth it I was really impressed I will be definitely be telling everyone about my experience and I feel that I couldn't have went anywhere else and got this deal and service for the price A hell of a deal Way to go Big O Tire's You did a great job

Carla Cozzens

I would like to share the professionalism and great customer service we received while vacationing. We had a nail in our tire and Kevin was compassionate and got right on it and serviced our vehicle right away so that we could get back on the road safely. Debbie & Pete Lazzaretti & I thank you

scott cunningham

Bought 4 new tires. Service was fast and friendly. I would go back.

Rehoboth At Last

Thanks

Matthew Hassler

Just bought tires from this facility. Sitting in the parking lot right now. I was charged $65 over the quote I received less than 24 hours ago. When I pointed out the discrepancy, No one seemed to care. They were unwilling to work with me on their dishonest quote. I won’t go here again.

Lois Woodson

Friendly service short wait

jhanavan42 .

Second time they took care of us for free, they honor their warranties, we will always use them.

Matt Faber

Great service and prices!

Debbie Lapioli

Friendly front desk. Great sevice!

Carla Fitch

We have been going to Big O in Branson for several years now! They are VERY helpful and VERY friendly. They really seem to go the extra mile with their service. They take the time and interest to make each customer feel that they care.

Stephen Stewart

The Big O Tires store in Branson has proven to be honest and reliable. They have treated me very well and been very reliable.

Glen

Great team and they do good work.

Steven Campbell

Incredible service. Took my Jeep here for a regular oil change. Not only did they service it quickly, but they also gave me a discounted rate and did a tire rotation and changed a bulb that was out. Great service, great prices. Would recommend any time!

MrJamesbeaumont

Best place in town for sure!

Katherine Ritchie

Helpful and quality service representatives.

Matt H

Went to get my transmission flushed. It was a good experience overall. The waiting facility was very clean and was not packed. The time the service took was very reasonable as well.

Jacob Baalman

Seem to be straight forward and honest in a market that traditionally isn't. Quick.

Jason Duncan

Friendly good service

russ derek walker

Great service

jody Heckman

Awesome customer service. I was passing through the area on my way to Arkansas and had a blow out late Friday night. I called the shop as soon as they opened. Jasper was great! He got me right in, even though they were working short handed that day. He was understanding of my story and needing to get back on the road SAFELY as soon as possible. I didn't catch the tech's name that did the work on my JEEP, but he was also very polite and professional...These guys impressed my fiance and I so much we brought the fellas breakfast before we headed out of town.

Hannah Arnold

Had to call while I was standing in the waiting area because no one came out to help us.

shileene juber

They had excellent customer service. They got me in and out quickly for an oil change and tire rotation. Was greeted with a great attitude and smile as I walked in . Thank you.

Lasondra Houston

Great service and friendly people!

Juan Nunez

I love the convenience of their store to my work. I usually just do oil changes here. They were able to change my radiator once same day before I got off work. However, I time I did have to get my inspection done, told the staff to change the break light as well as the windshield wipers. Anything other than that to call me, which they did. They call to let me know I would need tires to pass inspection. Two day later It rained and when I had turned my windshield wipers on, found out they didn't change them because they were still tore to pieces but they did charge me for it. . Came back Monday and let them know. They took care of it. Just giving the review for the experience that could have been avoided.

Janet Akers

I have two vehicles that the team of Branson Big O services. These guys are awesome and truly care about customer service. I know that I can trust their advice and that they are taking good care of my vehicles. Thank you Big O!

Joshua Brenn

Good shop, good guys.

Philip Silverstein

Fast,efficient and affordable. Affordable and friendly service.

ashley grayson

I'm currently in here lol. I love this place been coming for years and brought all my vehicles. The guys here are always so nice and always look out for me and tell me when I need something done! Because I would never know otherwise! Haha

GREG TURPEN

Very professional .... exceptional tire services. I will make this my first stop for tire needs in the future -- thanks !

Paul Wiley

Best prices, topnotch tires (buy Cooper, folks) great staff. No pressure sales tactics. Way to go 248 Branson Big O ! I moved away from here but when visiting, I will return for my needs and free tire rotation and balance. Again, great job, boys ! -Paul

Craig Foster

Great tires at an affordable price. Great mechanics who pay attention to detail.

Courtni Morley

Wade, Howard, and Austin are generally the ones to assist when you first walk in. They always have a nice smile and friendly attitude. (Even when clearly sick) my cars have always came out better then going in. If I have another shop do something I'll still bring it in to make sure it was done right. I am a proud supporter of my local big o and happy to have them here.

Stephen Ashton

Great service fast and accommodating

Alice Riggs

45 min wate after apt time. But good service.

Mary Morey

The guys at BigO in Branson have done much for me over the past 2 years. But when I had a cracked block, I was about devastated. I cannot be without a vehicle. Matt and the guys got everything together, arranged for me to bring the car in, provided transportation from and to BigO before and after it was being fixed, and they only had the car overnight one night. What a blessing!! Absolutely no issues since so I don't see them much these days :-) I recommend them to everyone who needs them.

Aaron Allphin

I was happy with the service that they provided when getting my tires put on our vehicle, but I am very unhappy with what happened afterward. When paying for the service, I was told to swipe my card a second time because it didn't go through the first time. I looked at my bank information as I was standing there to show that I had 2 different charges on my account instead of 1. They assured me that one of them would not go through and that there was nothing to worry about. The next day, both charges went through and twice the amount that was supposed to come out of my account was charged as I had thought would happen. This charged my account over $1,000 more than it was supposed to. After an entire week of calling and trying to get my money returned to me that was wrongfully charged, I finally got my 1st call back and was told that their system only charged me 1 time for the correct amount. I have now sent proof to them that they were wrong and have yet to have my money returned. $1,074 is a very significant amount of money to be stolen from a person and it is truly crippling. Big O Tires needs to fix this now! It has been over a week that I have been waiting to even get a response about this problem and legal action will soon take place if not taken care of.

Darlene Bailey

We go here for everything their certified mechanics can fix all of the auto needs mat Smith is a great guy very friendly and knowledgeable we will continue to go back .

issac portillo

Nice people! Professional service

Bill Luginbill

everything was great except i seemed to wait a long time before anyone knowledged i was there... once i was waited on howard did an excellent job and went out of his way to take good care of me

Dee Dolloff

I left my car the night before and dropped my keys in the drop box. Since I was a returning customer, they recognized my vehicle and called me to inquire about what I needed. I always feel that I'm treated well and the employees and managers are giving me an honest assessment that leaves me with feasible and affordable options.

Mark Korsmeyer

I live in Florida with a second home on Table Rock Lake. I started using Big O a couple years ago for a new set of tires, oil changes, wiper blades, tire rotation, etc. Every visit, I am greeted with enthusiasm, courtesy and service as soon as possible. Definitely would recommend Big O to all in the area or out of town !

Richard Rockwood

They treated me very good. Great service. Thank you very much.

MrsMary Mac

These guys are extremely professional, do a great job, and are most importantly HONEST. They won't try to mark up prices or sell you things you don't really need. Best auto repair/ maintenance/ tire shop in the Branson area.

Nicholas Koatsvaar

Nice guys, good service. Keep up the great work fellas!

Jennifer White

The people here are very professional and offer great service.

Daniel Chronister

If you have low expectations then make sure to lower them before you go here

Les Carpenter

We needed tires for our travel trailer while traveling to Table Rock State Park after having a blow out. The Branson Big O team installed 4 tires on the trailer in 45 minutes and without me having to unhitch the trailer. Good tires at a fair price. Friendly and fast service.

Business Hours of Big O Tires in Arkansas

SUNDAY
CLOSED
MONDAY
7AM–6PM
TUESDAY
7AM–6PM
WEDNESDAY
7AM–6PM
THURSDAY
7AM–6PM
FRIDAY
7AM–6PM
SATURDAY
7AM–5PM

PHONE & WEBPAGE

Big O Tires en Arkansas
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