Reviews of American Tire & Wheel Inc (Tires)

115 Mall St, Hot Springs, AR 71913, United States

Average Rating:

DESCRIPTION

We have all the reviews of people like you who consumed the products and services of American Tire & Wheel Inc (Tires) in Arkansas.

Nowadays the firm gets a score of 4.6 over 5 and this score was based on 155 reviews.

You must have seen that it reaches an feddbacks average is basically the top, and it's based on a very high number of reviews, so we can think that the evaluation is very faithful. If people have bothered to rate when they've done well with the service, it works.

As you know, we do not usually bother to write evaluations when these are correct and we usually do it only if we've had a problem or issue...

This Tires belongs to the category of Tire shop.

Where is American Tire & Wheel Inc?

REVIEWS OF American Tire & Wheel Inc IN Arkansas

Parrish Richard

These guys know there stuff. Friendly family owned.

Kyle Sutton

Great prices and service

nicholas warnke

Fast friendly service. Got me back up and running in no time.

Scott Vise

Amazing service and selection.

Alyson Golden

Very helpful

Valecia Adair

Favorite place to go for tires. Really helpful, friendly staff. Very fast at taking care of my car any time I go!

christie welch

Great service as always!!!

Darie Burton

Suzanne Wilsey

David Hobbs

Joel Pullem

Toni Girlinghouse

Great place, always helpful!!

Marcus .

Full set of tires are rather expensive, 4 hour wait means it's really busy, they don't take reservations.

Colleen Schneider

Randy Johnson

Tillee Shelton

Awesome place!! Awesone people!!

Dan D.

Sherry KP

They are always so nice and helpful.

Rodger McCuan

Good friendly service at a good fair price!

Justin Mallett

buddy Horowitz

Moe

Good, qualified people. They are popular (for good reason) and stay busy, so sometimes there is a wait of 1+ hour.

Garey Patton

Richard Byrd

They failed to provide warranty support for my Michelin tires and that includes the owners decision. Crazy but went across the highway to Sears and they got on the phone with Michelin and took care of it right away. I will not be back.

Miranda Hendricks

Jerry Myers

Great group of guys and good at what they do

Samantha Jenkins

Very friendly. Just don't like the strong smell of the tries. Lol

John Richardson

Teena Paquette

Great prices

Kenon Morris

Luveninia Bell

I love it there too. They help me with my car

gordon martin

Good service

Aubrey Rigsby

Scott Willis

Blacksmithdidit

fantastic

Jay Lawson

Went by to get a tire pressure sensor changed out. There were some obstacles to overcome and they went above and beyond to get things working properly. Great service and experience.

MDS Flooring

Chris W.

I stopped on the side of the road to help a guy change a tire. Turns out, he didn't have a spare. So we took his tire to American Tire. Before I could even sit down good, they had mounted a new tire and we were headed out of the door....Great Job American Tire! I'll be back with all of my tire needs!

Kimberly Bishop

Very friendly staff. I thought I needed new tires but that was not the case. My existing tires just needed balanced, correct air pressure and rotated. Thank you Matt Everhart and staff for your time, kindness and honesty. I'll definitely be back.

Phil Herring

I had a great experience. Matt Everhart was great to work with. I was in and out in a very short time. Great deal on my new tires.

Darren Tucker

Tosha Baggett

Brenna Smith

R. Shane Adcock

Great Service, assistance and products! Prices are very competitive. See Monty.

S Hall

Very knowledgeable guy's and good servicemen. Good competitive prices.

Favored First

American Tire & Wheel charged me $21.78 to have 4 tires topped off with nitrogen. The car has 4300 miles on it. This sounded a little expensive the more I thought about it, so called Stroupe Tire (didn’t purchase the tires from them) & Orr Honda (I didn’t purchase my car or tires from them). They both offered to top off the tires at no charge. These two businesses are more interested in taking care of you. I asked for an explanation in writing via e-mail and American Tire & Wheel's online contact page. I never received a response. What does that tell you?

Suthern Grace

James McCarley

Desiree Burton

Bryan Shelton

DONNA REYNOLDS

I had a great experience at American Tire and Wheel. I needed two new tires. Matt helped me make a choice of what to get for my Jeep. They checked my spare to make sure I would be all set for a long trip back to Chicago.

Ed Smith

It was great, fixed my problem with right rear tire, thank you Bill.

Patrick Bonneville

There fast and friendly

Tina Shalmy

Extremely fast and friendly service. Could not have asked for a better experience

Marisha Crain

Great service, fast and reliable, and pretty decently price!

Barbara Kolacek-cox

Only Being Me

Had gone to a local tire business in Malvern and was told we needed a new rim without anyone even looking at our car. Found American Tire and Wheel online and tried them out since they were open a little longer on a Saturday. They offered to give our car the once over whether we needed anything done or not. Ended up having to buy four new tires, nothing wrong with the rims at all. They offered a number of options in various price ranges, told us pros and cons of each and didn't try to push us into anything. They were very professional, very friendly and treated us as though they were truly concerned for our safety. I would recommend them to anyone.

Jeffrey Slatton

Mike Wells

They are greatest tire company ever! There's nothing they won't do! Matt has always went over and beyond the call of customer service !!!! A+++++++

charles spurlock

Tammie Rogers

Got a good tire but they're kinda slow

Christmas Eads

Carrie Wyre

Professional and fast

Austin Burchfield

Linda Mason

Wonderful service. Great people, and service!! Always am a satisfied customer.

Chris Pipkins

Matt took care of me. I'll definitely be back!

TRACY FRY

Great service

Carlos Cockmam

Xon Post

Matt and his team are great. Best customer service in the State. Good luck finding better prices elsewhere too.

Michelle Benson

A Google User

Brandon Hogue

The prices are good, the quality is sub-par. I recently purchased a set of tires from American tire and wheel, at a decent price (Around $10-20 less a tire than most places). This however is where my issue started. I recently went elsewhere to have a tire patched and my tires rotated (I'm Oklahoma mind you, a good five hours away with a very fast leaking tire). When they try removing my tire, one lug is horribly mangled. It looks like someone tried to use an SAE on a Metric lug. Add to this, it's miss aligned and siezed, so it won't budge. This required a replaced replaced lug and stud. During all of this, we find two more missaligned on two different wheels. Three total, leading to three replaced studs, three replaced lugs. In total, $200 in studs, around $20 in lugs. So saving 40-60 on tires cost me $220 in replacement parts.

Matthew S. Jackson

Always a good experience.

Terry Garibay

Jay Hickman

Price and Service was Excellent!

Krystal Latiolais

Miles Morton II

I already go here for my tires.

Kasandra Barker

Went to get a very low tire fixed and was told they were going to lunch-30 minutes later! I didn't go back- Honda fixed me up.

Cierra Dison

Monica Shaw

Got my alignment done in less than an hour and I walked in!!

Rob Coleman

Great people.

Wise Woman

Very fair and honest. I would recommend them to anybody.

William Hall

Great service and great prices.

Kevin Anderson

The only place I've bought tires at since they opened up! Outstanding customer service!

N Domingue Miller

Dan B

Highly recommend

Neva Eads

Went to buy a set of tires and rims this morning. I was showed 1 kind of tire and that's it. Thank you, Arkansas Tire for taking the time to wait on your customers and treat them the way you would want to be treated.

Justin Gautreaux

Great customer service always a geest experience

Denise Cordova

Regretted being sold tires I could have gotten at Walmart MUCH cheaper. I had been going to American for ALL my vehicles until one day I needed tires bit could bit get to Hot Springs, so I purchased two tires from a local dealer where I live. Said dealer was closed with all his staff in training and I needed 2 more tires to get me to the Memphis airport in a hurry--I had to purchase my tires at Walmart. I wasn't really paying much attention--I usually price shop to get the best tire fir the money. I trusted them-- I got HAD! When I got back to my office, I looked up the tires I had just purchased and realized he sold me the cheapo tires from Walmart and not the better tires like the ones from my local dealer. In addition the clerk was REALLY trying to push a part on me that I have already investigated and was told it's not going to fix my problem.

Blake Crawford

The employees are tenured and know the business. Flat repairs and rotations included with sets of tires.

Tim Perrine

Good price great owner great staff

Darian Ramos

We were running late to get new tires and cutting it close to closing. Matt was friendly, helpful and didn't rush us one bit. You can tell everyone truly cares for this business. We will forever be ATW customers!

Charles Thomasson

Monyka Areizaga

Allie Parsons

Brad Burleson

This is the only place in Hot Springs I trust to take care of me. Great service and great prices!

Whitney Patton

These guys are unbelievable! So nice, fast, and efficient! When I'm in Hot Springs they're the only people I trust!

Robert Marsh

Couldn't ask for a better bunch. Very helpful and do great work. In and out pretty quick.

Claire Leopard

HOLLIE Yerby

Best place in town for tires! Highly recommend it! You won't be disappointed!!

Brenda!

Great people with good service.

Wyatt Randall

Maegen Cobb

Good customer service!

Will Childers

Been buying tires here for over a decade from Matt and his dad. One of the only places I trust what they tell me about my car. Always done me right, free WiFi and coffee while you wait, can't beat it.

Blake Catlett

Kevin Tuohy

Dedicated to customer service and satisfaction. Personnel treat everyone with respect and as if they were family. Awesome service long after the sale

Dee Ann Harvey

Freddie Branch

Adam chance

Lena Watkins

Awesome experience

Mitchell Gautreaux

Jesse Dunn

Stansel Harvey

Brought both cars in for tire rotation. Free rotation due to us buying tires from American Tire. They got both vehicles in quickly and finished quickly. Tire rotation is a good service.

BILLY LONG

I have known Monty and Matt over 20 years, my wife took my truck by there to have a tire repaired and turned out to be an onstar glitch. Matt done a great job and took care of it for her. Thanks Matt for job well done. Would recommend them anytime you need tire and alignment work done. Great job!!!

Keith Lovell

Margaret Pinkerton

bradley scott

Darren Akin

The staff here is awesome, super honest and didnt try to up sale me in any way!

Phyllis Gardner

Great service; very happy with the way I was treated, and love the new tires! Originally went in for a flat tire and turned out the side wall was bad and replaced the tire. Two days later, another (different) flat tire. This time they showed me where the treads are actually wearing through on 2 other tires. I could easily see it myself. They were fantastic to work with to get me back on the road and to work on time that day!! Not only did they give me credit for the tire I had purchased 48 hours earlier, but a great deal on the 4 new tires I replaced on my Chevy truck. I am very, very pleased with the customer service. Also, as a single woman you are often preyed upon by unscrupulous companies to sell you just whatever they can get away with. These guys took the time to explain exactly what I needed in a tire according to how it was going to be used and made appropriate suggestions to find the best fit and best price for my budget. Best tire buying experience I've ever had. Thanks guys!!

Blue Poodle Pet Salon

Danny Songer

David Sims

Great people willing to help you with what ever you need they did excellent job for me

Jessica Norman

Completely disrespectful and had a very poor attitude all because I said they was crazy for wanting to charge $40 per wheel to mount some tires for me. Shaking my head I can get all 4 mounted for 48$ elsewhere. I just stopped and was going to use them cause they was referred by my mechanic shop. I will not be going back there. I advise no one use them unless you just want to throw money away................. Go to arkansas tire they literally half the cost of american wheel and tire and much much more friendly customer service and wasn't disrepectful at all

Darcy Adams

Knowledgeable, friendly staff. Best tire shop in Hot Springs.

JB W

Well, I didn't see that coming! What a pleasant experience...and who EVER says that about going to a tire shop? I was in HS on holiday to see my folks and had some major tire issues. I called around and got several quotes and ended up talking to Matt. I will spare you all the nerdy details, but what I can share are the **uncommon** things that happened to me. * He listened to my perceived needs. * He made suggestions based on my specific needs and budget. * He did some research (without my prompting) and figured out a technical issue on my car that ended up saving me about 50% of what I was previously being quoted! * He did additional research (without my prompting and also without knowing if I was coming back to get the suggested work done). That research didn't increase his profit one penny. It benefitted me greatly. * He educated me on wheels and tires. He not only told me his suggestion for what I should get, but told me the reasoning behind it and the benefit to me. * He smiled. He even laughed once, though I don't think he'll admit it if questioned. * He was friendly. * He **earned** my business...the old fashioned way. * He shook my hand. And meant it. Now, all of this happened with Matt knowing I live 250 miles from his shop. Knowing the likelihood of me returning to his shop is TINY. Knowing that we will probably not see each other again. Knowing that I know nobody in HS other than my 77 yr old dad who probably wont buy tires again. He did it all...because that's how business is supposed to be done! Refreshing. Plus, Matt knows way more about wheels and tires than a guy ought to know. Kudos to Matt and ATW!

Margaret Hoffman

Staff is always courteous. Not for sure I like--first come, first serve--would rather be able to make a reservation. First trip there was a couple of weeks ago. Got there fairly early and it was 2.5 to 3 hour wait... Wasted trip!!!

Julie Dickerson

Leann Stites

Amazing efficient and extraordinary staff a pleasure to work with.

Kai Gibson

Richael Johnson

Rude employee

Kevin Rice

Excellent place. Top notch service and good prices. I always feel safe when I drive away

matt wornick

Best customer service period. Been dealing with Matt Everhart for at least 10 yrs and will not do business with anyone else.

Brian Oglesby

Great place for tires

Justin Ables

Monty and his crew are top notch. I have used them several times and always get great service.

Larne Kirby

Had a gud experience, they had alot of customers, but they got me in an out ,gud timing, The rotation and balance really help my car.

Irrigation Pro and Landscaping

They took good care of me. I came in on a Saturday right before they were going to close With a flat tire on my truck. They got me fixed and I got back to work . Thank you guys!!!!

Deborah Cook

Friendly, respectable and clean. I will go back.

James Nowlin

micus ram

Great Service

Severian2433 -

Great people great work

Kevin

I thought that when I went there that I would have to pay about $ 75 to have old security wheel nuts removed then just install new wheel nut. Not here, it was just over $ 50 and that included new security locks installed. WIl return if the need arises

Tony Payne

Great, fast Serv ice

Devin Blythe

Jennifer Morales

Really nice staff and fast service :)

Nancy Slnkhorn

Close to home

Nick Hoover

Matt took great care of me and made the entire process a breeze! Fast, friendly service and great pricing!

Kristie McDermott

We have had good experiences with American Tire and Wheel and our last visit was no exception. We have always been able to rely on them to align or balance our tires correctly.

Sunni Davis

Fast friendly and fair

Ashley Harris

I've never seen a tire shop so clean! Everyone I talked to was so helpful and nice. I was very pleased to find a modern shop that offers old fashioned service and values. My family has used the same shop for 20 years but a move has forced us to find a new one. Monty and his guys will be getting our business for the next 20 years and hopefully beyond!

bonnie Woodbaker

Great service good prices and they are honest.

Jeff K

Super friendly and knowledgeable guys. Very fair and honest pricing. I am only getting tires here for sure

Dylan Ray

Great place. The owner and his whole staff treat you great and do an unbelievable job.

Deana Smith

Always the best service.

john butler

There take care of you. Grade A place...In and out fast...great selection of tires

Amy

Great service!!!

Business Hours of American Tire & Wheel Inc in Arkansas

SUNDAY
CLOSED
MONDAY
8AM–5PM
TUESDAY
8AM–5PM
WEDNESDAY
8AM–5PM
THURSDAY
8AM–5PM
FRIDAY
8AM–5PM
SATURDAY
8AM–12PM

PHONE & WEBPAGE

American Tire & Wheel Inc en Arkansas
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