Reviews of Alaska Tire & Rim (Tires)

sheryl sande

They are up front with prices. They explain what's happening with your tires.

Halie Hoffman

Bought two new winter tires and had them put on in under half an hour during the busiest time of year for a fraction of the cost. This place is the best. Friendly staff who won’t talk down to you, great prices, fast service, quality place.

Brian Knowlton

Alaska Tire & Rim has given us outstanding service! We have several vehicles that need change overs. Very friendly, courteous and prompt! They managed to get my tires done in a shorter time than I expected, with snow right around the corner. Mike has excellent knowledge and integrity. Thank you!

Jim White

Visited Alaska Tire & Rim today, Mike who was at the desk greeted me instantly. Then he also assisted me in buying tires. He was honest and truthful, although he could have sold me more expensive tires he suggested what was the best option at the best price for me and I highly admire the integrity he displayed. He gave me factual knowledge and details to assist me in my decision making for buying tires. Mike is highly knowledgeable and I recommend buying tires from here. 5 star!

Anton Andrianov

Avoid them. Bad sevice! Dont tell me 3 times that I need to "Just come down and get in line. The wait is about 1.5 hours" to get fitted for my somewhat hard to find rims. I know its tire season. Thats why I called with all the specs and dimentions, make and model. Just tell me if you have rims that fit and how much or at least rims that you think will work. And...dont ask me to wait on hold while you answer another phone call after me. You were rude to the other caller also. You didnt actually put me on hold.

Vickie Beckett

Great experience. I would recommend EVERYONE to visit Alaska Tire & Rim. So very quick, great prices, and warranty to boot. Thanks for everything, I really appreciate it !!!

chris lopez

They were no help.

Nicholas pergola

Fast and Friendly Great Prices

Faith Carpenter

Quick, easy, and priced great!

Cassie R

The customer service agent (woman) who answered the phone was initially nice. When I told her what I drive she couldnt determine which car was mine from her list. Honestly, it wasn't on the list. I told her what I knew and then she became irritated. She says, if u can get me the tire size I can help. Well, say that in the first place. I had all the information available. There's never a need to get short with a consumer, and customer service agents need to recall that word of mouth is everuthing for a business. I don't like leaving negative commentary, but if it helps the next guy then fine. Not to mention their selection of tires was poor and the tire prices were much higher according to my recent research.

Anita Hernandez

Great place to get tires .

Ben Mishler

I had a great experience with AK Tire and Rim! They were friendly and explained things well. I appreciate that Mike is not willing to do substandard work but still gave me options of good, better, best so that I could choose for myself. They really went above and beyond for me from my experiences at other shops.

Al Warfield

Nothing but the best. Good pricing. And service with a smile

Shawn Street

Been going there for all my tire needs for 10years always good service, and great prices.

garu gage

Very disappointed, customer service is terrible. I bought a set of tires from Ak Tire & Rim. The tires still have good tread on them, but one developed a slow leak. I took my truck in for the repair and informed them I purchased the tires from them. The tires come with a tread life and road hazard warranty. I was accused of not buying the tires from them and that the tires were discontinued. I was essentially being called a liar. I did in fact buy the tires from them, but did not have the sales receipt with me. Mind you, I did not ask for a FREE tire repair, only that I had a slow leak and that the tires were purchased from them. I wanted the tire repaired and the cost of the repair, if there was a charge. Well by the time they decided to bring in the truck, I was so mad. I told them to forget it and that I would not be doing business with them again. When I need new tires, they might be the same brand but they will NOT come from Ak Tire & Rim.

Enrico Ferroni

Great place for tires and rims. Friendly service

Laura Miyamoto

Dependable and fast, in and out service.

Brian Smith

Ripped my girlfriend off. Claimed her bent wheels punctured the tire when she only needed new wheels. She said she was going to shop around they told her that they already started. Wouldn't let her see the punctured tires (they were already thrown away). They also charged her way more than other places would. This place is shady and pushy. They take advantage of people.

Martin Moody

Reasonable price for used tires. Definitely worth the visit.

Steve R

Awesome group of people...They took me as a walk in and had me in and out within an hour. They are one of only four places in town that had the tires my car needs (without having to order them) and on top of that they had the best price (by far) out of the four. Sorry Johnsons, better up your game. I highly recommend AK Tire & Rim!!!

Don arnold

Great place to change into your snow shoes

Larry Hartley

Just alittle background I’ve worked for JTS in the past as a tire mechanic and have patched every conceivable tire that was serviceable safely. I go in for a slow leak that I informed that I had to use fix a flat, he whines and gives me a whopper of a lie that all tires that have had fix a flat are ruined and unrepairable and wants to sell me four new. I know he is lying or was lied to by a supervisor and now is giving false information. I call AMERICAN TIRE ask if this is some new rule they tell me they have NEVER heard of that and fix my tire promptly with no problems. Watch out for the line of BS. A tire that has had a temporary leak fix with fix-a-flat is repairable soon after temporary fix.

Aaron Coski

I have been going to AT&R for 7 years. They have fixed flats, done my change overs and purchased tires from the guys over there. They are straightforward and get the work done quickly.

Keith Miller

Great place. Just had my wife's winter tires put on and they had it done in 2 hours. Other places want to booked an appt for a week+ Out and Alaska Tire & Rim just squeezed me in. Staff is always helpful and friendly. I'll keep going back here

Ehren C

Horrible service! I had bought winter tires here and for a couple years had them do tire changeovers to my vehicle. One fall I went in and they told me they weren't going to swap them because they were the supposed wrong size for my truck. I told them they sold them to me and they argued with me, told me I didn't. They wanted to see the receipt (which I didn't have anymore). They refused to put them on the truck and then they added that these tires I had weren't a brand they carried. I adamantly told them they were the ones who sold me the tires. The guy yelled at me and called me a liar and said he would never sell this brand of tire. Do yourself a favor and go down the road a few blocks and go to Anchorage Tire Factory.

Daniel Morelli

Always the best service

Ken Nichols

Thrugh employment have gone thair for years.seasonal change over and emergency repairs .always happy as a result I send my Mom to them ! They take care of her too.

Christina Rackard

I went in today after not sure I wanted to but was the most reasonable on used studded tires, after reading all the bad review it was scaring, espicaly getting lost coming from the Valley. They were nothing but nice and so far very happy with tires, so please go in before you pass judgement on a business.Mike was very nice and when I asked questions answered them

C House

Awesome customer and technical services

Susan Townsend

Nice business that won't take advantage of you. Also they offer a 5% military discount.

Ezekiel Duncanson

Great fast service, good tires

Jake Ramsay

These guys are not very customer friendly.

Scott Martin

I'm going to Alaska tire and rim for over 20 years they've always done me right there are no thrills so the prices are just a little bit cheaper plus they do good work

Colin Martin

Good customer service for a tire shop.

Terrell Grant

Great Price, Super Fast, Used Tires had fair prices! Took longer for me to make a decision than it did for them to make corrections and suggestions for me!

Lukas Staufner

Hey community! Just wanted to tell you about my experience with Alaska rims and tires. I had a broken tire and they sold me two used tires. The one of the tires was instantly leaking, unfortunately I noticed that too many miles away from Anchorage because it's slowly leaking. Like one air filling a day.q In the end I payed a strong price for a broken tire which is really annoying, if you are a young traveller who just wanted to get back on the road safely. So that's everything. Maybe I was unlucky but I can imagine, that the used tires doesn't get checked how safety they are. Have a nice day anyway!

Trisha Haines

Had a wonderful experience here. Went in with a screw in my front tire. They had me in and out in less than 15 minutes, with my tire as good as new. Highly recommend!

Dillon Bonine

Very knowledgeable staff who were very polite and respectful. I walked in and it only took 45 min for them to unmount and remount my new tires. The pricing was very reasonable. I would definitely use them again.

chaperon rouge

FOR 12 YEARS I HAD MY CARS DOCTORED WITH QUALITY TIRES AND STAR- STUDDED CUSTOMER SERVICES. 1ST COME, 1ST SERVED, EVEN ON SUNDAYS. SUPERIOR PIT-STOP TIMING IN SNOW DUMPING SEASON. JUST GO.

Gloria S.

As a woman going into an auto shop, I'm always afraid of getting swindled. Alaska Tire & Rim proved that my fears were justified... This morning I went in to see if they were able to check out my rims as they were slightly (and I mean SLIGHTLY) bent from going over a pothole. After an initial 15 minutes of waiting, they come back out to tell me that my tires AND rims have to be replaced. The manager then quickly babbled out the prices and fees. When I started to object and explain that I was on my break and I didn't have time to do it today, he said they had already taken my tires off. Not only did they pressure me into changing my tires and rims- they didn't give me an option of seeing WHY I would need to change them out; because they "threw" away my tires before I could check for myself. I went in with expectations of getting an honest opinion on what they thought I should do. What I got was a costly and unacceptable service.

Barry Durbrow

Terrible. These guys didn't put the hub cap on correctly, it flew off and was lost on the way home. They took a chunk out of my summer tire bead and ruined the tire. The winter tires they mounted were poorly balanced and wobbled. THEN they tried to tell me some minor cracks on the tires make them unusable... Two other tire shops looked at them and saw no problems. Totally sleazy. And it's $25 more for a changeover than most other places

Jonathan Landgren

Lied to me about the year of my tires. And tries to upsell me.

Isaac Pang

Ficoisaac@me

Chaz Hart

Very helpful and fast. Overall great experience.

Barry Hutchins

Friendly and caring

donald watson

Didn't want my business unless i purchased a complete set of 4 tires. They know nothing about true 4wd systems being capable of handling tires up to 1% difference in height (tread depth amount) stated that tire size is super critical. (its not an AWD its a part time 4wd) Tread patterns do not need to match. (Where did they learn that) I recommend that you choose a different tire shop that truly knows cars and not just the tires sidewall specs of only 1 brand.

Jeffrey Beatty

Mike is a total pro, and he's fair! A rare combination in business these days!

KupoForLife

I needed a used tire that matched exactly the OEM 17" rubber on my Traverse. I wanted a used one with a couple years of wear on it to match the other tires, since AWD systems can be finicky about tire diameter. Lol and behold! They had exactly what I was looking for at a reasonable price and had it mounted and balanced in a jiffy.

Terrance Baker

They advertise doing wheel alignment, but when you call to schedule one, they say they don't do alignments. False advertising! It should be deleted!

Marti Reeve

The only place I'll get my tires changed over. Great family owned establishment.

Ryan Severson

I went here when a bolt laying on the road punctured one of my tires. They inspected the wear on my tires and sold me a replacement with similar wear, but I had them put my studded tires on, as it was still winter. At the time they seemed to be a good place, so I went back for a tire change over. They told me my summer tires had too much wear and they could not put them on, and got on their computer to find a new set to sell me! THE TIRES HAD NOT BEEN USED SINCE I BOUGHT THE REPLACEMENT FROM THEM A FEW MONTHS EARLIER!!!! If my tires all needed to be replaced, the initial visit would have been the time to tell me, but they didn’t. .... because with them it’s a money grab, and I got taken for a ride! Avoid this place at all costs!

Gabriella Fabbri

Very helpful

Brian Booth

Stop in with leaking front tire, very friendly informative and helpful. Fixed it right then and there also checked out my snow tires and informed me that they had the wrong studs in them. Highly recommended trusted

Andy O

Called up and couldn’t believe they had four Geolander A/T 225/65 R17’s in stock, great price, drove straight over, was in and out in 20 mins! Thank you for your service to our country too Mike.

Harold Johnsen

Very nice people, great prices, super place

Chris Hines

Fantastic customer service and unbeatable prices. Mike makes sure you walk out the door happy every time. Thanks guys.

Debbie McDonald

This group understands tires better than most anyone in Alaska. They cut through the sales... and give you what you need at a reasonable price.

robert williams

Good fellas. They helped out my gram.

Halley Comet

Excellent staff & service. Honest, good people. They went above and beyond what they needed to do. We highly recommend them. Plus there's a gorgeous puppy there.

Michelle Cox

Just made a quick call to make sure they had a used set of my tire size for winter. They did. The salesman was friendly. Waited about 45 minutes. Drove out of there with much more confidence on the ice roads.

gem thomas

Bought my tires there. A month later a screw was ran over and took it there for repair. Charged me not a damn thing. Recommended.