We live in upstate NY and went over to this tattoo parlor based on some good reviews on Google. Our experience was not so good. We made the appointment for my daughter to get two small words tattood on her inner wrist to memorialize her cousin who recently passed away. Our whole family is getting the same tattoo, in the same place, oriented "upside down" so WE could read it. Other tattoo artists have explained to us that "technically" arm work should be oriented so that it can be read right side up by your audience. All of them, once we explained what we were doing, agreed to do it the way we wanted. They understood the personal meaning to us and that we didn't care one iota about others reading or even seeing it. That is except this tattoo parlor in Bennington. And it wasn't his patent refusal to do it the way we wanted but the sheer arrogance, lack of compassion, and obnoxiousness he displayed to us in his shop that has me writing this review. He was belligerent to me, a 52 year old adult, who simply asked one or two questions about why he wouldn't do what we wanted. After getting loudly lectured about the rules of tattoing, and his 38 years of experience, it was clear we weren't going to entrust him with something so personal in nature to our family. His obnoxious refusal made it a no brainier for us. He kept half of my $50 deposit for"wasting" his time and probably because there was some set up involved. But, the truth is he refused to do the work. I don't even care about the money to be quite candid. It was unacceptable that my daughter, looking to have a positive experience memorializing a tragic event, walked out of that tattoo parlor in tears. I'm sure they do fine work but we'll never know, we'll never go there again, and we'll never recommend them to anyone we know. I gave them 2 stars because the young lady who worked there tried very hard to provide cover for him.