So I had an appointment with Allen for 7:30. We were 10 mins late (I will admit to that) but he had nothing prepared. Plus he "lost" the art that I paid him to do and automatically assumed that we were going through with it before I had even seen any idea for my piece. FYI this would have been my first tattoo, and I was already a bit nervous. Nothing he did or said but any confidence in that he was about to put a permanent mark on my body. He made us wait an hour to "get ready" and didn't even think to at least sketch something out for me to know that he had planned. My boyfriend was already done with him when he didn't even have an art to look at, but I was trying to give him some credit. So we stayed. Poor customer service. And when he went to buy a drink next door, we just left. (Which was rude, but I did not feel comfortable with this and my bf had enough) Than because I had signed all of the paperwork, he had my phone number. First he called, which I ignored. Than he texted me calling me a b**** for leaving and that he was being nice for even willing to still do it since we were "40 mins" late. Which I send him a photo of the card that says 7:30, not 7 on it. And he replied say that I owed him $20 for setting up the machines and all, which I replied that I didn't get my $40 of art, so we are even. I will never recommend this place to anyone. We went somewhere else that had better customer service and I think I saved myself by leaving, even if I lost $40.I just hope that he doesn't use the information he has to bother me again.