Cold and overly critical. Here is some context. My friend and i were finishing her tattoo as a birthday gift for her. We saw the stellar reviews and thought, "This is the place." We called ahead to get approval for a walk-in. They agreed and my friend and i left immediately for the shop. When we arrived we were hopeful because it was in a new development off kellogg. Seconds after opening the front door i was told to shut it from an angry woman seated at the counter. I complied and explained why i was there. The loud television made it difficult and i had to repeat myself a few times without success. I was told to, "come closer." The decision to lower the volume had not crossed their minds, yet. I explained to a young man and an older woman my reason for choosing this shop and was rewarded with unenthusiastic silence. My friend had entered and had made it to the counter just as i finished and received my apathetic response. This was as warm as anyone in the shop ever got that evening. We were looked down upon like unwanted party crashers and given attitude like an exasperated teacher that was inches away from yelling, "not like that, idiot."
We left, ashamed and confused but certain that this wasn't what we wanted.
I saw no reason for the way my friend and i were treated, but this review is my response to the frosty welcome we received.
I may not even hurt the business, but maybe i can give a more rounded description of what could be encountered when visiting this shop.