Reviews of CTS Custom Tailoring Services (Tailor)

Bob Korbus

I've taken my elderly parents to CTS Custom Tailoring Services 3 different times now to get clothing adjusted and each time Cindy, the owner, has been very polite, accommodating and patient with them. That kind of service is very much appreciated-both by them and by myself. But beyond that, when you watch her work to pin the clothing for adjustments it is very obvious even to a non-professional that she's very knowledgeable and experienced at what she's doing and that's quite helpful when you're not quite sure what can be done with your clothing. The only catch is that there's a 2-week or more waiting time (at this writing). But I guess that's to be expected when you find someone whose expert services are in high demand. I highly recommend this tailor shop.

Katie Demiri

They were so helpful, knowledgeable, and honestly very gifted at what they do. I needed a dress altered in... let’s just say so many different ways... and they helped me with everything I asked. They even made some fantastic suggestions for my future tailoring needs. They had such patience for me for my ideas and worked quickly, even with my time crunch for a deadline. Honestly... if anyone has even just some questions about tailoring a garment, dress, coat, pants, etc... make the trip to Custom Tailoring. I am forever a lifelong customer!

Myzafer Demiri

Excellent customer service. Alterations done in a timely manor. The staff is awesome... You have made a customer for life ladies and gentlemen ...

Kathryn Kotowski

Loved my services here! Went here with a bridesmaid dress that had been botched by another seamstress and only had 6 days before the wedding. They were able to fix my dress exactly the way I needed it and it looked great! Highly recommend!

ZeeZ Creations Z.C.

Impeccable service and attention to detail! I wouldn’t go anywhere else! I’m very picky about my clothing, and every time I’ve gone to custom tailoring I’ve never been disappointed. I highly highly recommend CTS!!!

Chad Matzen

Great job sewing patches on leather and at a fair price.

Rhianna Roskopf

I don't know if I can put into words how amazing Mary(the owner) and the rest of the employees are at CTS. I came in 2-3 weeks ago, in a really tough situation with my bridesmaids dress that I needed for the wedding I'm standing up in this weekend. Like some ladies, I bought a size that just barely fit with the intention of losing weight... well, that didn't end up being the case. So, a good family friend recommended me to come to CTS, and I am so glad I did. Mary was so kind and went out of her way to make sure all my dress alterations were met and done in a very quick 2 week turn around. She also did several other adjustments that she didn't end up charging me for. Which she did not need to do! She truly saved me from having to tell the bride about my unfortunate situation. I will be going here from now on for all of my future alterations!

Vjollca Demiri

Staff is very professional and friendly. I’ve had multiple items tailored here and I wouldn’t go anywhere else. I drive from Oak Creek to come just to Custom Tailoring! Highly recommend for all your tailoring needs and specialities!

Kimberly Jacobs

Fitted perfectly

Sarah Jenkins

I am a frequent shopper at Allure they they use CTS, so I decided to take a dress in for a slight alteration for a wedding. When they called to let me know the dress was ready they were sure to mention the only take cash or check. However they failed to mention their very limited Saturday hours. When I arrived at 1pm on Saturday to pick up the dress I realized they were closed. I unfortunately needed the dress for a wedding the next day. I called a couple of times hoping someone would be check the message and be able to save the day. Unfortunately that was not the case. I frantically had to search for another dress to wear. On Monday when the store opened I received no phone call and when I went to pick up the dress all they told me was that they have limited hours because of their employees. I don't mind their hours, however they aren't convenient, but I believe they need to be reminding their customers of their limited hours. Very upset I was not able to wear the dress I had my heart set on.

Justin Ebbe

They did a fine job with the tailoring. Unfortunately compared to anywhere else, their prices are ridiculous. If you do end up going there, make sure to get the price up front before you end up having any work done. I didn't think of it until I went to pick up my suit. $220 for one suit. Absurd. I will not be returning.

Chip Van

I was very happy with the quality of work on several new suits and pants. I have been to several tailors in the past but never completely happy. I will be only going to Custom Tailoring Services in the future.

Nicole Sikora

I was very pleased with the alterations that I had done on my bridesmaid dress as well as my daughters' flower girls dresses. Great customer service, very knowledgeable and friendly staff. All dresses were ready to pick up on the day I was told. She even fixed a clasp and tacked in straps to my dress onsite! Wonder experience, I will continue to use CTS for all my alternation needs in the future.

Veton Sulejmani

Excellent attention to detail and quality work. Always a pleasant experience and would recommend to anyone.

Tara Martini

have never reviewed a business in my life, but I felt it was important to share my opinion here...I am VERY disappointed with the work they did for me. I wanted sleeves added onto a dress. They told me it was no problem and that I was giving them plenty of time to get it done. I even asked them beforehand if it mattered what material I chose because I wanted to make sure everything went smoothly and came out right. "No, we know how to work with any material." They called me to pick up the dress at 4:30pm the day before it was their absolute last day to get it back to me. When I got it the next day, it looked NOTHING like it should have, the sewing was elementary, and the lines/shape was neither what I had asked for nor did it compliment the dress. When the lady saw how disappointed I looked she asked if I was OK with it. I told her not really, but I need the dress and the work is done, so what can I do? She said, "Well, the look can change depending on which material you choose." What a ridiculous excuse when I specifically asked about material AND went out of my way to choose one that difficult to work with! I used the same fabric to sew a belt for the dress and I'm a novice sewer. Anyways, if you just need to hem your pants or something, maybe you will find them satisfactory, but if you want quality design or serious alterations, I highly advise you go to someone more knowledgeable and professional.

Erin VanCronkhite

I have been a customer of CTS for years and have taken in everything from casual clothes to formal event dresses for weddings and special events. I have also taken in items for my children and husband, which have included work suits and casual attire. The team does high quality work and is great to work with. I greatly appreciate the friendly service and attention to detail!

Jaye Tee

The alterations were great on previous dresses and the staff is very friendly. They get things done in a timely manner. My only gripe is the prices. Most recently, they estimated $140 to take my bridesmaids dress length up 2" on the inside layer 1" on the outside layer, and a little in the waist. That is only $50 less than what I paid for the whole dress. I ended up going elsewhere because of that, sadly.

Crystal Mazur

I had previously taken a bridesmaid dress in to be altered here and was very satisfied with the garment. Sadly, my second visit was not as good. I had told them that the zipper on my garment was not functioning properly. I had also asked for 1 layer on my dress to be altered, as the other layers fit fine. When I got the garment back, they didn't fix the zipper and said they just put candle wax on it. They also altered all of the layers of the dress. They also altered the shoulder ties and counted each as a separate layer, saying there were 4 layers when there was really 2 layers. When I put the dress on the day of the wedding, the zipper busted open in the EXACT spot that I had told them about. Thankfully we had safety pins and could hold the dress together for the wedding. I am NOT happy about my concerns not being addressed and the garment breaking in the exact spot that I said was wrong. Please listen to your customers about their concerns and requests. I paid a LOT of money for that dress to be altered and none of my requests were taken into consideration.

Chelsea Burke

Excellent work on my bridal gown! Bustle was unique and complicated, but Miri found the best way for it to work! My BM didn't have any issues securing it that day, and it lasted throughout the night! Would definitely recommend bringing your bridal gown or bridesmaid dress here!

Elizabeth Heflin

I took in a very expensive dress to be altered. After three weeks, they told me they were "so busy with prom season" that it still wasn't ready. After more than a month, they clearly rushed, and did an awful job. I was not able to wear the dress to my son's graduation, and I have to pay someone else to fix the damage. Insanely high prices, and poor service.