Reviews of Tactical Tailor (Tailor)

2916 107th St S, Lakewood, WA 98499, United States

Average Rating:

DESCRIPTION

Here you have the reviews of real people who use the products of Tactical Tailor (Tailor) in Washington area.

To this day this firm receives a rating of 4.3 out of 5 and the rating is based on 80 reviews.

You may have noticed that it has an average rating is really positive, and it is based on a large number of reviews, so we can think that the rating is quite reliable. If there are many people who bothered to evaluate when they are happy, is that it works.

You know that we do not usually bother to write feddbacks when these are good and we usually do it only if we've had a problem or issue...

This Tailor is included in the category of Tailor.

Where is Tactical Tailor?

REVIEWS OF Tactical Tailor IN Washington

Derek Orling

I called and got a quote on a small custom job (backpack waist strap) and was quoted at 3 months. I called at 4 months and they hadn't even started. Now it's been 5 months and still no word. I understand they cater to the military (I myself spent thousands there when I worked S4 before retiring from the military) but jobs should be First-In-First-Out. I can't help thinking I'm getting bumped due to orders from Uncle Sam. I'm rating 2 stars because the lady I've dealt with has been nice and I know their products are quality, but 5 months for a simple backpack waist strap? Not cool. And I had other projects in mind too, but I'm not willing to wait a year for those. Bummer.

Scott Bowers

Bill Allen

Andrew Ochoa

So easy to work with and helped set me up exactly with and how I wanted it.

Eric Van Kirk

Great quality gear! Lifetime warranty! Made in the USA! And they repair all their gear there in store!

Nick Pewo

John Adams

Delicious salsa

Douglas Pearce

Billy Smith

Sieggs Hobart

Jonathan Caverly

Sergio Hernandez

Salina Depault

The original specialized tactical equipment. If you ever need reliable, fitted, and fast equipment, this is the place.

Eric Beaudoin

Tyler Brown

Wilrobnson Wilrobnson

Robert Behounek

Ian Andrews

Willing to pay more for quality gear made in America.

Arch Chaney

Daniel Philpott

Stand up operation. I'd recommend. Great product and friendly staff.

Greg Yonkers

Great gear. I have used their products for years.

John Lane

Outstanding service and great people who care about the customer service

Dustin Richard

If you're looking for a store front with everything on display you definitely won't find it here. Their gear is definitely the best around. If you want Tac tailor your better off getting it online.

Masyih Ford

Great selection of high quality gear!

Michael Patti

Isaac Henderson

This Store has the worst Customer Service Practice I ever seen! I was in the Store for over 15 minutes. Service Rep was engage in a nonsense conversation concerning a product with a Military person, Not once acknowledging me. A Tacoma Police Officer was immediately taken to the Rear of Warehouse by another Rep. I think the Cop had an appointment. If this business Caters to just Cops and active Duty Military it should say so. My money spends like theirs. I would never set foot in this business again. If you are not a Cop or Active Military stay away from this joint. Waste of time.

J. M.

Tier one gear that's rugged enough to take abuse from multiple deployments!

Kelly P

Nick Harrison

very knowledgeable I know their stuff guns knives I would direct anybody going there really smart people I will definitely be going back to visit

Kevin R

I've been a Tactical Tailor customer for close to a decade and my last visit there was disappointing at best. The iten I needed was in stock, but they only made just enough to fill an order. Apparently the order was from Amazon since I could order the item I needed from their Amazon storefront. I was not looking for an uncommon item so I couldn't understand why they didn't make a couple extra for the shelf when they made the other 50 for the order. Unlike their old location that was friendly and welcoming, it felt like I was imposing or inconveniencing them when I was in their store. I felt like the storefront is now an afterthought and a burden on the company. I hope that my experience was the exception and that is not the norm. Every TT item I have is great, I hope they maintain that level of product quality at the new location.

Ramie Walker

Dakota Wright

Awesome place!

Christopher Hall

Matt Powell

Straight and to the point. This store sells high quality clothing items and bags targeted towards military soldiers. The owner even has a lifetime warranty policy on every item so if it ever breaks, just mail it in and it'll be fixed for free

Ben Awtrey

Great customer service, front desk was alot of help. Cant wait to go back for more

Oh Yeah Yeah

Roxie Goehring

While I was talking with the sales clerk the lady behind the counter butted into the conversation without allowing me to explain what it was that I wanted done in the way of custom work and proceeded to argue with me and and accuse me of being rude when she butted into my conversation without being addressed and or asked. If I was the owner of the business and she worked for me I would fire her as her vindictive attitude directly reflects upon the character and Reputation of Tactical tailor. I will, instruct my friends to take their business elsewhere . I wonder how much business she is causing them to lose because of her attitude and manner of dealing with the public. The rules of business are: 1. Do not argue with a customer 2. listen to what the customer wants 3. Find out how you may serve the customers needs. 4. Do not insult the customer. If it were not for customers you would not have a business. I talked with another business not far from them and they informed me that other people had told them that they had been treated badly by the counter people at Tactical Tailor. I understand that this has been going on for some time. I wonder if the owner knows how the staff re hurting the business or do they just care about contract business only an phooey on the guy who walks in of the street ??? Thanks to their treatment and lack of respect for me as a customer I took my business to their competition where they were appreciative of my business and were helpful and listened to what I was after rather than disrespect me. Never have I been so insulted by a stores customer service. Based on complaints listed this problem has been going on at least 4 years. Question is, why does the owner tolerate bad behavior from the employees towards customers ? That is a question that needs to be answered.

Kristina Hayes

It is a little higher priced then some places but your paying for the quality and the quality is high so well worth it.

Chris Matthew

Great people making awesome products to support our military and law enforcement.

Paul Viscaino

Highly dought Logan would've gouged his bothers with these BS Prices!!!

Michael R

Bad service worse management

Kat Ray

They serve our military, law enforcement, and fire departments with great products. They also do individual orders that can cater to your specific needs and are willing to work with you on any project.

Kale Williams

Amy, Katie, and Taylor helped me build the kit that I’ve always wanted. Visited the shop just to look around and loved the products enough to walk out ready for a patrol.

Nicholas Travica

Great Shop. I had custom work done to my civilian luggage done here. No questions asked, I told her what I wanted, she told me what she could do, we agreed on a price and that was it. I got a call telling me that my luggage was done early and was ready for pickup. I couldn't have had a more pleasurable and smooth experience. It really set the pace for the rest of the day and left me in a good mood! Thanks guys~ CHEERS!

jim nc

Best place to get specialized military, LE, hunting, EDC equipment. Everything from belts, ruck sacks, Ammo pouches, holsters, plate carriers... and everything is completely customizable. Been using their equipment everywhere in the world for over 10 years. And they are made in Tacoma, WA. #buylocal

Eric O'Brien

The Nino

Locally made, top notch tactical products. They can even do custom work.

Jason Hileman

The new facility is mostly the factory. The area you can shop now is very, very small and limited but they do offer to get anything from the catalog from the factory for you. Friendly staff.

Todd Bushnell

Small area where you walk in. Customer service desk was excellent. Don't bother walking in to browse for gear/items because there are very few things out on display . You're better off going on-line. Item qualities are good; my low rating is for the "store"

Jason Brown

Good high quality gear, and a custom shop for packs.

d farn

Out of stock, store has very little selection, high prices but quality. Order online and save yourself a trip.

Stevie Diaz

3 days of calling can't answer the phone just trying to see where my order is.

John Deuel

el burrito

They moved to new venue and store is ridiculously smaller now. However, the products are tastefully layed out and customer service is top notch as always. Tac Tailor makes a lot of awesome gear that is strong and will last a long time. The backpacks are pricey but well designed with multiple models depending on ones needs.

Lukas Kampenhout

Carl Gustafson

Larry Gwinn

Tracy Diller

Good and durable work

Mar Tin

Very small selection for a big building. Everything was spread out to the extreme. I came in to purchase a Glock 26 and 34. The lady who works there hovered my buddy and I ease dropping into our conversation. She followed us around as if we were thieves. I took that as rude and insulting as no introduction to help us was implied. I'm glad we left because we decided to go to Sportco in Fife. The price difference was very substantial. Tacticool Taylor price the Glock 26 around $600 and the Sportco was $490 that was at about a hundred difference. But the pros to the store was ample parking.

Harlen Mios

Kayla Nielsen

Great people. Absolutely love the organization of this place and really like that they make custom name patches. Will be a returning customer.

Marcel Oman

Amazing customer service!

Jeremy Keene

Brian Bassett

They couldn't be bothered with a small custom bag build.

j whitworth

Great place to check out gear before you buy. Mostly US made goods are sold here which is a big plus. The staff is very friendly and helpful for selecting the right item you are after. They also offer factory tours, with advance notice. Everything on their website is available in store. Give them a call or drop by, you will not be disapointed.

Tyler Moody

Very good selection. People are nice

Michael Gallier

Nice shop with a great selection!

shawn docherty

Great family owened an American mad supplies

Tyler Johnson

Great place to get just about all you'll need for gear in the army.

Twistedshadows

Renata Miller

Nick W

Took an acu army ruck sack in to have the sholder straps and buckles replaced and a name tape put on. I was quoted 4 weeks to finish. At week 4 was sent an email that my ruck was mixed up with another and had no work done to it. Received a call yesterday that is was finished. Got to the business and waited almost 20 min because the name tape was not done also they do not replace the quick release buckles but was told they do so it took 8 weeks to put a name tape and two small straps on that Amazon has for 7 dollars. Also did not like the language I was hearing from the back, lucky I didn't have a kid with me. Very scatter brained operation will never return You are a tatical gear operation so get you business squared away

steven Dinverno

This company has promised multiple timelines on our orders for military competitions and has failed to meet the deadline for every order. It is coming up on 4 months since our initial order. I am extremely frustrated with their lack of customer support throughout the entire process. All I hear is excuses and deferred blame. On my most recent customer service call I was left on hold and for over ten minutes and then sent to a recording machine.

Bob Ingels

Great, great place for tactical gear. Very high quality no juck or cheap stuff, all made in US as they are are also a military supplier.

Victoria Black

Tactical Tailor is the best! I had them help me turn my designer purse into a conceal carry bag. They were very kind and great to work with. Thank you!

Nolan Berry

Jose Casillas

Best tactical store around. All made in the USA.

JULIE DOMENA

Terrible. Do not use this place. I ordered a pouch the first week in Sept and they finally shipped at the end of Oct. Then it has been in transit for two weeks and when I inquired their customer service said not their problem once they ship. Worst place I’ve used in a long time and will never use again!

Shawn Collver

Glenn Brockett

High quality gear. The store is very small, but they have plenty of stock. It is adjacent to their factory. A little difficult to find though.

Business Hours of Tactical Tailor in Washington

SUNDAY
CLOSED
MONDAY
(VETERANS DAY) 9AM–4:30PM HOURS MIGHT DIFFER
TUESDAY
9AM–4:30PM
WEDNESDAY
9AM–4:30PM
THURSDAY
9AM–4:30PM
FRIDAY
9AM–3PM
SATURDAY
CLOSED

PHONE & WEBPAGE

Tactical Tailor en Washington
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