Reviews of Pins & Needles (Tailor)

Ariel Langlois

They had the bridesmaids dresses 2 months before the wedding but didn't have them done until 4 days before the wedding. When my sister called upset the dresses weren't done the lady she spoke with on the phone was very rude. On my sister's wedding day we pulled her dress out of its bag to find multiple blue spots all over her pure white dress. If you want quality and consistency look elsewhere

Taylor Palm

I had a bad experience at this place a little over 8 months ago. I brought in roughly 8 scrub tops and four bottoms to be taken in. They quoted me a couple weeks which ended up taking over a month. When they finally called me to tell me they were finished, I looked in the bag to find only two scrubs had been altered. These are my work uniforms that I have been without for not only two weeks but over a month. And the staff was rude about it. So they finished them within a couple days and I could tell they were done fast because all of them are different sizes. 3 are ruined which costs over $100 plus their prices for alterations because they were taking in too small. Some fit well. All the scrub bottoms never did fit. When I did first got fitted she very quickly and bluntly told me to change and she put the pins into the pants, within a matter of a min and was done.The shirts I had template for. I would never recommend this place. The whole situation was uncomfortable and she acted like I was a burden, even though I am a paying customer.

GWENDOLYN GREGORY

Nice women, good customer service and awesome work they do. They got the alterations for the dress my niece was going to wear done on time and they were awesome. Could not tell what they had removed. I would recommend these ladies to anyone who needs work done.

Bitterwind Helicopter

First off my fiancee went in for a consultation about her wedding dress and the woman started cutting before anything was agreed on. Second they lost her dress and never returned our phone calls for 3 weeks causing us to postpone our wedding. Staff would not own up to making the mistake but did admit they filed the dress under the wrong name. Staff was rude and done a poor job. Our wedding was 6-21 and we finally got her dress back on the 29th. Use caution with this company.

Megan Solly

They saved the day for me, i called saying the zipper broke on my bridesmaid dress two days before i had to leave for the wedding, they kept the store open so i could drop it off and then had it repaired by the time they opened the next day!!! And it didnt cost an arm and a leg. Totally recommending this place to anyone I know!!

Todd Michael

they saved me a lot of time and headache retracting my past review thank you

Steve Pasion

Very friendly, knowledgeable staff. The turn around time was a bit more then I was expecting as was the price but the quality of the work was excellent.

Kevin Fairweather

Professional, polite and do a great job! Always happy to use their services

Jeff Parker

Absolutely amazing experience. The quality and timeliness of the work was only exceeded by the friendliness of Melinda and her crew. I'll never go anywhere else!!!

Judy Knapp

They are so helpful, friendly and knowledgeable. They are currently helping me with my wedding dress and I couldn't be happier with the experience.

BeaJae Main

Saved me on my wedding dress alteration mess from another venue. I was unable to voice how I wanted the bottom of the trumpet portion of my wedding dress to the first venue even after months of fittings. I was in tears 3 days before my wedding and a friend sent me to Pins & Needles. I walked in, showed them my dress, told them what I wanted, put my dress on, and 4 ...count them...4 hours later had the dress I had always dreamed I would be getting married in...in my possession! And at a fraction of the cost the other venue charged. That was in 2003. I still continue to ONLY take any and ALL alterations here. There place is a little hard to find at first but worth the hunt! :-D ★★★★★

Leslie Bigos

Pins & Needles did a fabulous job of fitting my daughter-in-law's wedding gown. The gown was gorgeous but two sizes too big when we bought it. Lindy did a fabulous job of making it fit perfectly. The turn-around was quick and my daughter-in-law could not have been happier with her dress!

Nellie Longley

They were really nice to your face but really bad with communicating. I sent my wedding dress in and a month later they called me to tell me that all the marks they had on my dress were gone and I had to come back in to do another fitting TWO WEEKS before my wedding. Arrived there and found out that they had hardly done any of the alterations I had asked for even though it had been there for a MONTH. Then the next day she calls me and tells me that the dress was done....it was a really frustrating experiance. Thier work was nice but if I were you I'd go somewhere else.

Miranda Putney

They didn't do a quality job. They left blue marker on my wedding dress and then they left holes from the seemripper

Renee Swearingen

Quick and beautiful alterations on my daughter's wedding dress :) we couldn't have been happier!

scott bleau

Awesome costumer service Reasonable prices Altered my costum captain America suit For comic con and volunteer work . they done an amazing job fits great and moves perfectly

Jane Peak

Very skilled and helpful. Wouldn't go any place else for alterations or repairs to clothing, jackets, backpacks, etc.

Hailey Kellie

Such great customer service. And a fabulous job. A little chaotic when you go in, and I felt unsure about it... But everything was absolutely perfect.