Reviews of Kimberley's Tailoring & Alterations (Tailor)

Shannon Bell

So I'm new to the area and was going off reviews to find someone who could do the alterations I needed on a bridesmaid dress. I found Kimberley and it seemed great, I took the dress into her, we talked about taking in the bust and the sides, bringing up the shoulders and the hem. $130 total for all of it, ok thats fine I can deal I was asking a lot to be done and she said she could have it done in a week. So I go pick up the dress today, put it on and the bust is way too big, as soon as I stop having perfect posture the shoulders fall right off (not ok for a catholic wedding). I bring this up and she just argues with me saying she'd have to cut new arm holes and it wouldn't look right. I leave, done arguing and call the bride on my way home. She says no, it should be fine she should have just taken in the bust at the sides which she was supposed to do anyway. I call her up and she starts yelling at me telling me that I'm wrong and that the dress shouldn't fit that way. Also that she never charged me to fix the bust (which we had discussed as it was too big from the beginning). I ask if she could fix it without charging me anymore because it was what I was originally told was going to happen. She says no, because she would need to re-do the arm holes it would be $50. Basically I'm very disappointed she didn't do as was asked of her and then tried to charge me again to do what should have been done in the first place. I'll never go back and never recommend her to anyone. Looks like I need to find a new tailor to fix this dress in the week that I have before the wedding... Also she's cash only which is way annoying, not many people carry that much cash on them at any point in time. Get with the times and get a credit card machine.

Melissa Alvis

I use Kimberley's Tailoring and she always does a super job. She makes you try it on before you leave so you know that fit is right, and she really knows how to make the alterations perfect. I would definitely recommend her.

Christine Blankenship

Kimberly did a great job fitting a dress to my curvy body. Wish I could post a before answer after photo. She was very sweet too. I will definitely be back.

Tony Curry

Many reviews have said Kim is rude. I'll be transparent, that was my first impression of Kim. I walked in and asked her some questions and thought her attitude and demeanor is someone who evidently didn't need any more customers. Later for some reason, I had questions about pricing and against my better judgement I called. During the call Kim was sweet and kind. And against my better judgement my wife (fiance at the time) decided to have her wedding dress, my suit, and numerous other items altered. Kim's prices are a bit more expensive, yet I will admit the end result is worth ever penny. If you need something simple such as a hem or something I'd suggest an alterations cleaners. If your need is altering a suit, wedding dress, restructuring a dress, or turning a standard fit shirt into athletic fit or slim fit, then this is the place for you. When you are a customer you'll realize she isn't rude. That's my honest opinion.

Liz Tickman

Kimberley's experience is evident as she explains what needs to be done & how she'll do it. She altered a Tux and replaced and mended beading on the sheer part of a gown for me. Beautiful work, excellent fit for the tux and careful precise work on the dress. Quick turn around, both were ready when promised at very reasonable cost.

erika estes

AMZING AMZING AMZING CUSTOMER SERVICE! My bridesmaid dress ripped the morning of the wedding. I was panicked. I found her online. She found time to squeeze me in and fix my dress within a couple hours. It even looked better than it did originally once she was done. I couldn't believe she was able to do it. Her price was very fair considering the situation! She didn't try to take advantage of me would definitely recommend her!

Bethary Kendra Mum

I'm not someone that writes a lot of reviews but Kimberley is friendly and very professional and this place deserves a 5+ star review! I ordered dress online and I needed the dress altered for an event and came to Kimberley's Tailoring & Alterations. She was able to alter the dress in time for my event and it came out perfectly! I'm so ecstatic with the way the dress looks! THANK YOU KIMBERLEY'S TAILORING! <3<3<3

Jonathan Earl

Fixed my zipper at a discount! :D

M Tatrin

I first took Kimberley a t-shirt (from 1996!), a pair of high-end shorts (to tailor to fit me better than the mannikin), and a pair of low-end shorts (to replace the zipper). She impressed me with her personability and skills. Recently I took in a rainjacket (from 2005!) to replace the two-way zipper. Kimberley makes sure to match as close as possible to the original, and her work looks amazing. I highly recommend her.

Julia Richman

Kimberly lengthened the sleeves on a leather jacket, very nice work and I could hardly notice that an alteration had been done!! Thanks for the wonderful job!!

Krystin Martin

Needed a button sewed on a pair of shorts three hours before I needed to leave for the airport. She was willing and able to help me last minute but was not happy about it and became annoyed and unfriendly. If not in such a time crunch I would've just declined and called elsewhere. I came back when she told me to come back and it was completed satisfactorily. Went to pay her the $6 and she said she didn't take card. I was never told she was cash only until this moment. I opened my wallet and showed her I had only $5 in cash and she didn't care. So I went across the street to an ATM and now had to pay an ATM fee. Not good customer service. First, I never forced or begged or pleaded her to please help me last minute, I had several other businesses that I was going to call, she just happened to be the first one that I did call and I went with her because she said she'd do it but again, if not on a time crunch I would have declined and just called the other tailoring businesses because of how annoyed she got with me that I needed same day service. Second, she should've just taken my $5 and called it good rather than having me pay a $2.50 ATM fee when I was short just a dollar. If she was cash only she should have a posted sign or have forewarned me when I dropped my shorts off to her and I would've made sure I had the $6 in cash. Although I'm thankful she was willing to help last minute I will not return for my future tailoring needs because instead of feeling like a customer I felt more like a burden.

Nicolette Lindberg

Kimberley is fantastic!! She does an amazing job, is incredibly professional, and is super sweet. She gives fair prices and good deals. As far as turn around time, she altered my prom dress the day of prom, no questions asked, and gave me a less expensive price then I found anywhere else. I HIGHLY recommend her.

Eric B

To whom it may concern, I fail to understand how anyone could find the lady at Kimberley's helpful. Based on previous reviews, I asked her to sew on a pocket to a life jacket. The life jacket new is $50. The lady at Kimberley's wanted a minimum of 2 hours at $65 to sew on the pocket and I provided the material. She said the life jacket was made in China where things are cheap. Yes I would agree about Chinese things, however this jacket was made in Canada. $130 + is complete nonsense. I never usually write reviews but this lady was so rude I thought others should be warned.

Sara Hatfield

Kimberly did a great job hemming my formal dress. Looks like the original. Place is very clean and professional, and Kimberly provides good customer service. She listened to my needs and gave me recommendations. I am going back to Kimberlys next time I need help with alterations.

qtom bradley

Some of the worst customer service ever. Terrible quality of work and tries to add on additional costs all the way through the process. Would not recommend, steer clear!

James Cobblepot

Experienced and confident in doing all kinds of tailoring. Was able to do a bridesmaid dress for my wife and a men's work uniform for me.

Emmanuel Fonte

If you're looking for someone to make your clothes fit correctly, this is the place to go! My pants, suit jackets, anything I bring it, it has been done superbly and exactly when she said it would be ready (even early). For my local alternation, I won't go anywhere else!

Jeffrey Reichersamer

Did a good job, but does not accept credit cards and the customer service isn't great.

Mary Locatelli

Excellent service! My wedding dress was altered to perfection and Kimberley is so fun and easy to work with! I highly recommend her!

Laticia K

I've had several pairs of jeans altered and a couple of dresses and she always does a great job. Her prices are very reasonable and finishes very quickly.

Heather Sullivan

Kimberley is quite simply the best and a true find. As a performer/entertainer on ships all over the world, I need the best of costumes and the best of tailoring. I can count on Kimberley (even at the last minute) to be sure that my costumes fit! thanks, Kimberley for making me look beautiful over the years!

Julia Ramsey

Great and speedy service at a reasonable price. I had to get a bridesmaid dress altered last minute and was surprised that this was no problem. It turned out perfectly!

Nika okon

I agree with all the ad reviews on this woman and her service she is rude as hell. Not sure how or why she is getting a good review. Horrible service

CB Wooldridge

After doing some research on tailors I found Kimberely's and chose her based on her reviews. I have never had anything altered before so I wasn't sure what to expect. I needed a pair of pants taken in for an important event and called her New Years Eve telling her I needed them by the 2nd. She said it wouldn't be a problem. She was quick to fit them on me. And they were ready on the 2nd as promised and I paid what was quoted the day I brought them in. I will go back again when I need alterations and will recommend her to anyone who needs a good tailor in town.

Melody Foulk Manwaring

My husband and I needed some alterations to choir wardrobe for an upcoming concert. We received the items on a Friday and needed them hemmed and pressed by Monday. Kimberley took care of us quickly and did quality work. She let us know the best place to take the tuxedo jacket for pressing since she wasn't equipped for it. When I picked the items up on Monday everything was as promised for a reasonable price and high quality work. Kimberley was also delightful to work with, friendly and helpful.

Kristi Casas

The owner isn’t rude. Fair prices, excellent work done in a timely fashion.

Linda Price

I brought my granddaughter's dress for a cheerleading event to Kimberley on a Tuesday morning around 10:00. The dress was two sizes too large, shapeless, and too long. Kimberley literally disassembled the entire dress and remade it to perfectly custom fit my granddaughter. Suffice it to say, when you can make a 13 year old completely happy, you are obviously an expert at your craft. Oh, and it was ready the same day at 4:30. I could not be more pleased to highly recommend Kimberley for any type of alteration work.

Paul Veilleux

I'm a business man who lives here in the Seattle technology sector. Since my weight has shifted between sizes, Kim has done a masterful job tailoring my suits, pants and blazers, even my jeans - and has kept me looking like a million bucks. If she seems busy, that is because she is high in demand and is the Gold standard. She takes no shortcuts and does high quality work. If you need an over night express job, you can do that at your local cleaners - you get what you pay for. However, if you mandate the best; Kimberly's Tailoring is where you want to be.

Cole Chamberlin

Wow is all I can say. I came in last minute before Kimberley was closing shop by an hour on a Friday night and she took me in no problem. I needed to get my clothing altered for a new job as a security officer come Monday afternoon and she had it done without any complaints. She was very welcoming and has an open heart, plus we had a great conversation together! She even gave me a discount on my alterations because of my new job as a security officer. I started to protest but she insisted and thanked me for committing myself to doing a public service job like our service men and women, both military and civil. I will always highly recommend her to anyone. She is a superb business woman.

Tonya Eliason

HIGHLY RECOMMEND. Kim is fantastic, not only an amazing tailor but a wonderful individual. Had a prom gown tailored/fitted at a different tailor unfortunately, tried it on at the other tailors shop once ready and it did not fit correctly - actually much worse than before we took it there (turned out it had not been tailored properly). The other tailor said any changes would just make it worse and that was the best fit the dress could have. Needless to say, my teenager was horrified and ready to cancel prom. Called Kimberly from outside the other tailor shop and explained the situation (at this point it was after 6pm). She offered to stay even though it was after closing time to help so we headed over right away. Even though the previous tailor had caused some pretty significant problems with the dress fit (sewed the top in where it should not have been rather than the sides like had been paid for, sewed padding in too high, etc, etc), she was creative, wonderful and patient in coming up with solutions & cutting out the improper stuff where possible so the prom would still be a success. She took the time (even though it was well over an hour past closing by the time we arrived) to try numerous solutions until the dress fit perfectly. She showed us what had been done wrong with the dress (from the other place) that made it fit so awkwardly and said she would stay until the dress fit right and was SOOOO patient with a very shy slightly freaked out teenager. Don't make the mistake we did, just go to Kimberly from the start. She was also about 1/3 of the price as where we went previously and was wonderful to work with. She would be worth every penny at 10 times the cost. Not just an amazing seamstress, but a fantastic person.

Roberto Ross

They do a great job here, however really not the best prices.

Bill Gruber

Horrible customer service skills and poor quality in regards to alterations! Beware!

Kara Richards

If I could give negative stars I would. This woman is a scam artist and terribly rude!! She will quote you a price. But, when you go to pick up your item, be prepared to be mad! She only takes cash and the total due will be way more than she quoted. She takes advantage of people she knows are in difficult binds. A fried just had a bad experience and posted about it on FB. Was amazing how many people had experienced similar horrific things!! Please do NOT give this woman your business.

Robyn Atkins

I've had pants, shirts, and dresses altered and hemmed here and everything has turned out perfect! She also now does 'original hems' on jeans where she can match the type of stitch, thickness, etc AMAZING WORK and she is super friendly!!

Lordna Vera

This is the first time I give stars and a review but I thought others should be warned. If I could give negative starts I would definitely do it. This woman doesn’t know anything about Costumer Service. She gets angry and annoyed so fast. She is so rude. If you are in Issaquah just go to Kwon’s Custom Desing, polite and helpful owners in there, this rude woman should learn from them or stop working.

Tim Abbott

Very professional, and it helps that Kimberley will help you figure out the services you need. Fair priced, outstanding work (just be sure to bring cash)

Julius Bryan Clemente

GREAT SERVICE!! Needed some patches sewn on and was greeted by a wonderful lady.

Bailie Losleben

Before I came to Kimberley's I went to another store who told me my dress could not be altered. When I went to Kimberly she said "no problem" now my dress fits perfectly and she finished really quickly!

Kaitlyn Peck

Came into the store and the woman couldn't be bothered to get off of her phone. She was extremely rude and wouldn't answer any of my questions. She was eating a greasy sandwich and didn't bother to wash her hands before touching my dress and got stains on my dress. Took my dress and left the store. I will never go back there

Mary Carmody

Kimberley is amazing!! I recently went to Kimberley seeking alterations for a complex evening gown. She was patient with my situation and the oddities resulting from manufacturer error in the design. Kimberley attempted multiple corrections and stayed past hours to try to find a solution. In the end she provided honest feedback and did not charge me for her time and attempts at correcting my evening gown. The customers she saw while I was in the store were extremely pleased with the results of their alterations, as well. I will return to Kimberley for future alterations!!! Thanks a million!

Christy Fields

Quoted it would take about an hour/$69 to make a wrap skirt and then charged double. I told her I wouldn’t have had it made for that price!! Lost customer.