Reviews of The Tailor Pros and Dry Cleaning (Tailor)

Susan West

Tailor Pros has fantastic customer service! They always return my dry cleaning quickly and with a smile! I've had alterations done as well. In the fitting they were pleasant and worked with me through all my questions. When one of the hems was a little short, they very quickly reworked the piece and had it back to me within the day. They truly have exemplary skills and customer service. I recommend them to everyone!!!

Derek Paquette

I love this place. Jasmyne and the staff are so friendly, and truly go above and beyond to make you happy. The service is always quick, and being quick does not take away from the quality work that they do. Thank you so much for being there and accommodating me every time!

Lisa Ferrelli

An excellent place for tailoring. Great staff...friendly and dedicated and very accommodating. Worth the trip for quality work.

Susan McCullen

Great service! Very patient with alteration needs for a recital costume piece! Very concerned and caring that I left with the perfect fit —comfort-wise and look! Also great decor inside and spacious changing rooms!

Bob Samsuel

I needed a suit altered and cleaned for a funeral for the passing of my mother. I went to two other tailors and they wouldn’t do it in time. I called the tailorpros and they didn’t hesitate to say yes. They were so kind and understanding that I need my suit fixed quickly. They altered it perfectly and had it cleaned in time for my mother’s funeral. I can’t thank them enough. I highly recommend them. Fast, friendly, and caring.

Nancy Sarkisian

I brought my quilt into Tailor Pro's to have it cleaned. I explained that my dog had vomitted on it and I was able to remove the stain but I was not able to remove the very bad odor. I mentioned that there was a small hole which I had repaired in the quilt, but otherwise the quilt was in excellent condition. Jaysmin took the quilt and handed me a slip and told me that it would be ready Thursday. When I went back to pick up the quilt, I was surprised to see that the color was almost totally washed out and it no longer matched my pillows, curtains and dust ruffle. Jaysmin was very nice, apologized but also told me that she sent the quilt to another business to be cleaned. I went back later that day with a placemat of the same material and she agreed that the color was not at all the same I told her that I would have to purchase another quilt. She told me to let her know what cost and she would compensate me 50%. I left and ordered a new quilt for 192.00. Today I returned and explained that I did not feel that 50% was reasonable and that I would like 80% and she said that the person who actually cleaned the quilt said that I should not get anything because that is what happens when you clean something multiple times in order to get the odor out. Jaysmin then handed me a check for 100.00 and I left. Needless to say, I WILL NOT go back again, very bad customer service.

Mr P

I'm on my third suit alteration with them All 3 have come out great!

Jenna Maclain

The best Dry Cleaning and tailor shop I have ever stepped into. Everyone there is so friendly and accommodating. I had a dress I needed done in one day for a wedding and they altered it for me in one day! Love the girls there! You won't be disappointed!