I tried Emily's because it was recommend to me and it's close to where I live. But, I will never go here again. Bad service! The owner Emily is very unprofessional. How she stays in business is beyond me. Not friendly, far from courteous and lacks any sense of customer service.
I had a small hem done to a dress of mine. She charged 30 dollars for a simple hem. A little expensive if you ask me, but, whatever I didn't stress about it. What did bother me is how she kept referring to me as a "little girl" She actually said "put your heels on little girl" I'm a 28 year old women, so saying that to me is HIGHLY inappropriate. I mean, I don't think she would appreciate it if I called HER an "old lady". What also bothered me is it took 3 weeks to get my dress back, which she didn't even call to tell me it was ready, I had to call her. Talk about forgetting about your customer. Finally, when I came in to try on my dress after she hemmed it, I figured I'd ask her some questions about my dress and how much she took off and if I should go shorter on the train of my dress. At this point, she pauses, and rudely says, "look, I measured you correctly." And she pulls out her ruler and starts showing me how tall my heels were from the dress, I said that's fine, I'm sure you did, all I'm saying is I have the right to know my modified measurements--taking into account I'm paying for this service. I tried to explain to her, I understood that the train of a dress is supposed to be longer then the front all I wanted to know is if I should go shorter. She simply just couldn't be bothered. Disappointing!!!!