I recently trusted Nabil to alter my very expensive gown. He did an average job with the actual alterations that were done to the gown. However, Nabil was negligent in how he stored my dress while it was under his care. He has racks of dresses and clothes that are stuffed up against each other. This ended up causing a stain on the backside of my dress because the ink on the tag imprinted onto the gown. I am assuming this happened bc dress was exposed to heat/higher temperatures and sandwiches between other clothes, giving the ink opportunity to transfer over onto the fabric. Nabil tried to remove the stain with rubbing alcohol which lifted some of the ink but ultimately left a watermark. I took my gown to a speciality cleaners but they were unable to remove the stain completely. As you can imagine, this whole process has been a nightmare. It has added unnecessary cost and STRESS and Nabil has not been helpful about either. He did not offer reimbursement of ANY sort and even tried to blame me for it, saying that the ink must have imprinted when I put the dress on at the store right before we first found the stain. This is offensive and makes absolutely no sense. How would ink have transferred that quickly, from me just putting the dress on? He told me to call the manufacturer and basically hung up on me afterwards. I am appalled as this is my ONE wedding dress that I have now invested $1600 into. I am 3 weeks away from my wedding and stuck with an imperfect, stained wedding dress. Please CAREFULLY CONSIDER before trusting him with your wedding gowns.