I just moved to the city and needed to find someone who could fix my winter jacket's complicated zipper since it was a really nice jacket and didn't wanna have to throw it away because of broken zipper.
This was the first place I found online and I came straight here because of the amazing ratings it had, and let me tell you... it was the best decision!!! Rafael is the best, he fixed it perfectly and left it better than new!!! They are very kind and I can tell that they enjoy what they do, simply by their outstanding customer service!!
Also, don't expect to get your things fixed right away or on the same day because just like Rafael says "it takes time to fix something really well so that it doesn't have to be fixed again", so believe me when I say that it's worth the wait!! My jacket took a week and I even think that was fast given what needed to be done.
In terms of the price he gave me two options:
1. A regular zipper that would be cheaper and I would get and "ok" zipper.
2. A heavy duty zipper that would be a bit more expensive but much more resistant.
I trusted him and went with the second, more expensive option but like I said it was well worth it so.. if he suggests something go with it!
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They offer dry cleaning as well so I took two of my dresses and I am also very very pleased with the results!!
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As if my review didn't give it away already... I recommend this place with my eyes closed! So just come here!
Thank you Señor Rafael! I'll be back