I used The Orchard Tailor Service by suggestion of a costume designer friend of a friend. They had said they were professional, cheap, and did good work. That was all I needed to hear! I took a bridesmaid dress there to be hemmed and taken in a bit. They said it’d be 2 weeks to complete. I had some time before the wedding, so didn’t matter. Went in 2 weeks later before work (their hours are pretty atrocious if you don’t live near by), and didn’t have time to try it on, since they opened 10 minutes late. Tried it on that night, but ended up taking it back, because it was still really big on me. When I tried it on there, the man at the desk said, “oops. Looks like we forgot to take it in.” I was floored. It was on the ticket, and literally just needed two things done. I let them have a second shot though because I’d already paid the $85. Went back a week later - the date specified on the ticket - and they said it wasn’t ready yet. Then blamed me for coming in early, when the ticket had the day and date circled on it. When I pointed this out to them, they told me to come back in a few days. When I went back (round 4), I made sure to try it on at the shop, and the top no longer fit right. It’s a strapless dress, and one of the cups lays oddly and protrudes now. This wasn’t the case when I got it. When I showed them, all they said was, “it wasn’t them, they hadn’t touched the seam when taking it in, but they could keep it longer to fix (again).” I told them that I’d rather have a refund and go somewhere else at this point. Their response was, “it’s not like you missed your event, so it doesn’t matter. Us forgetting to take it in the first time wasn’t a big deal. You have time.” At this point, a seamstress from the back came to the desk smiling and laughing. Didn’t help the situation, that’s for sure. In the end, wouldn’t suggest going here unless you have at least 8+ weeks to your event, or are ready to take your clothes elsewhere after they mess it up.