Reviews of The Tailors (Tailor)

Dennis Hoekzema

Patches my jeans no problem

tyler wass

Very good sevrice. fast and reliable!! Very personable staff. I enjoyed my experience.

Angel Lynn

Diana is marvelous. I will never go to another tailor. She keeps my beautiful clothing fitting perfectly. This place is the best.

Anna Ruhlman

Very poor customer service: I took my wedding dress in for a quote for alterations. I was told she would have to pin it all before offering a quote so I put it on and she asked if I was in love with it in a displeased way (you should never say that to a bride in her wedding dress). The quote was twice as high as another place and when I wanted to take the dress to another place, it was made to be a big deal to have to take the pins out when I asked for a quote before pinning to begin with.

Phillip Devaney

A very nice place to have alterations done..

Rachael Bailey

I brought my most favorite vintage Saks coat in that had torn on the seam of the shoulder. They were able to sew it up in under five minutes, and didn't even charge me. I will definitely be back in to have pants hemmed and my husbands winter jacket repaired once spring rolls around. I would reccommend this shop to anyone.

Arden Bernard

Best in the biz. Always done right, stitches hold tight and the fit is outasight! Seriously, the experience, both of the staff and what they offer the customer, is what sets The Tailors apart.

jeremey jones

Great place amazing service with friendly faces worth it

tarronadams

Second attempt in 3 months to give them business. And there business is extremely strong where they turn it down. Most recently they didn’t even take the time to see what was needed before they said no they are too busy. Good problem to have I assume. But the work needed was extremely minor and maybe if they asked they could have found that out. Needed 3 days from visit.

Todd Schorr

I brought the pants to my $2,500 Canali suit here to be hemmed up a little because of a small snag I got a the hem line. They are closer to my house than my normal tailor and thought I would give them a try. Big mistake. The workmanship was terrible and the girl who did the sewing looked to be barely 20 years old. You could see the thread all the way around the pants where they were sewn and she had gone around two times on each leg, so there were two lines of thread. The pants also did not lay flat where they were sewn but had little waves in them. The girl brought out the person I assume is the owner and despite admitting to making a host of errors they had made such as using the blue thread instead of black, having the tension set wrong on the machine, going around the hem twice instead of once, and doing a terrible job pressing the pants, she still refused to refund my money. They may be the cheapest place around but there is obviously a reason for that. I will bring the pants to my regular tailor who can hopefully repair this. I own a lot of suits and have a lot of tailoring work done and have never seen anything like this work.Stay Away.

Gerard Barry

Absolutely a superub tailor with a caring and friendly staff. None better in Grand Rapids!

Angel Kapral

This place is amazing. Diana is the best. I've had nothing but good experiences here. Diana is a master tailor. I've brought expensive dresses here to have complete over-haul alterations and they always look amazing.

ginny rundquist

I recently discovered this shop in Cascade and have been nothing but pleased with their service. The employees are friendly and always helpful. I would highly recommend them to anyone who needs alterations.

Elizabeth Paskiewicz

This was my second experience with alterations. My first was not a happy one. My second experience exceeded my expectations. The Tailors exemplify the term 'tailors.' I did not need an appointment even though I had many garments. I was treated professionally. I knew I needed things shortened. I knew I had pieces that didn't fit quite the way I wanted. The Tailors made recommendations and explained the reason behind their recommendations. I thought the time they took to complete my tailoring was excellent. I find them affordable. This was such a pleasant experience, I can hardly wait to need alterations again.