Reviews of Delmon Alterations & Tailoring (Tailor)

Kate Demetrius

We did not have a good experience at Delmon Alterations in Sturbridge. We went to have a prom dress shortened. While my daughter was getting dressed she told me about how rough a winter she had and her taxes were due. There were a few other comments that should have been red flags. Like asking and assuming I paid a ton for the dress. When it came time to leave the dress, she asked how much money I had on me. We went back and forth and finally I asked how much for the hem. No body work, just hemming. Yes it had 3 layers, and yes the top layer had a lot of material, but it is a prom dress. She said $450. I was in shock. I gave her $60 and she asked that I go get the rest, could I she asked? I went out to the car with my daughter and just sat there. My daughter spoke up and said we can't do that, she is trying to get money to pay her taxes. I left my daughter in the car and went back in. I told her we wouldn't be leaving the dress. She said "no no, how much can you pay?" I stayed firm. I asked for the dress and my money back. She complained under her breath about her time. I told her to give me the dress back and I would give her something for her time. She gave me the dress and my money and I gave her $20 bucks for 30 minutes of work. She still complained. I have found a new person and they are going to charge $45. The worst part is, when we went to the new place and my daughter had on the dress, there was a blood stain, I sure hope it was an accident, but it was clearly at the part where the women from Delmon took out the pins she had put in before she gave the dress back. I would like to believe it was an accident, but with the attitude she had I am not so sure. It has been many years since I felt like I was being taken advantage of. I feel for her that she was obviously in a bad situation, but it doesn't give her the right to take advantage. At the time I knew little about the average cost, so she could have gotten away with $175 and I would have left. In the end I am glad it worked out the way it did. The place smelled like smoke and my daughter was very worried the dress would smell like smoke if it was left there. I would proceed with caution if you decide to go there. I am writing because it is of the good reviews I read that sent me there. From now on I will stick with word of mouth.

Pat Forsyth

Victoria does excellent work. She hemmed 2 pair of jeans in an hour. When we entered her shop/home she greeted us with a hug. When we left she gave us a container of homemade hummus and said she would make us a meal next time we're in the area. If you want great customer service from someone like a sweet grandma Victoria is the woman to see

Linda Roche

Horrible, the whole place reeks of smoke and her prices are outrageous.

Peter Leonard

I recently had a suit altered for my wedding. Did a great job, next day service, cheap, and even gave me some tabouli to take home for lunch. Keep in mind you're not going to the Men's Warehouse or David's Bridal so don't expect that kind of experience, think more 'visit to grandma's.' She is a character of an old lady that works out of her home, has been tailoring all her life, and makes a mean baklava.