Reviews of Custom Tailors (Tailor)

Cass Rob

I went to this shop on 7/31/2012 at 6:45pm. I was met in the front by a woman salesperson who I greeted and explained my need for a tailor. I told her I needed to have my dress altered and needed to have my measurements done since it was my 1st time there. She proceeded to tell me that she did not do the measurements and that the Tailor would return in a few minutes. When he arrived, she said something to him (not english) and he made a weird face so then as he turned to me I explained it again, I needed a dress altered and needed to have my measurements done. He then looked me up and down and told me he thought it would be best to do to a dress shop because "he does his measurements differently" ??? I asked "how do your measurements differ from any other tailor?" and he paused, obviously not expecting me to ask further questions and said "uhhh, you wouldn't understand. You should just go to a dress shop to get it done." So I glanced at the sign in front of his store, "30+ years experience" and thought, wouldn't a professional know how to do basic dress measurements??? It was obvious to me he had some bias against serving me because of my appearance, and when I called him out on it he had nothing to say. I left the store, disgusted. I would never go to this Tailor again and would discourage anyone from giving this man business. Not only was the service poor, they were rude, unprofessional, the store was unclean, and he either does not have the knowledge base he claims (to even do basic measurements) or has bias against certain groups of people. Either way, he does not deserve your hard earned dollars. Westfield Management office should replace his shop with one that will actually draw in revenue for the mall instead of taking up space.

Albert Zangrilli

This tailor does excellent work. His craftsmanship is superior and his measurements are appropriate. I think his prices are average to slightly below. Time to return varies, but usually is on the faster side. For example, hemmed dress pants overnight!

Brett Holt

Friendly, efficient and helpful service. I had two coats altered, both ready in a week as promised. The charges seemed reasonable, and the quality of work was very good. I've been to two other tailors in the area, and the prices here were about average. It's a convenient location, since the mall has ample parking. I will definitely go here again.

A. Graham

Pleased with the alteration that I got. And it was quick.