Reviews of Bethesda Custom Tailors (Tailor)

Marty

I had to get a pair of jeans fixed since the button had broken off the front. They told me that it could not be reattached but that they could place a new one on there instead. When I came back later that day, the button looked great and they charged me NOTHING! FREE! Really great customer service and I will definitely be going back for alterations.

nandi sade

They did an AMAZING job!! I will definitely be going there for all my alterations.

Borys Pierov

Great service - fixed my wife's coat ahead of schedule since we needed it for upcoming trip.

Mary Williams

Google won't let me do negative stars. But that is what they deserve. I came in with a gorgeous, brand new dress to have the zipper fixed (it came broken, and the online store who sold it to me credited me the money to have it fixed). They told me it would take two weeks - when I came to pick it up, they had ruined it. I mean the zipper worked, but the dress was covered in stains. It looks like someone ate cheetohs and tried to rub out their smudges, and it had stains across the front, zipper, and sides - all looked like graphite smudges - the dress itself looked worn. I told them this was unacceptable, that it was brand new when I brought it in. They claimed I brought them a dirty dress - they refused to help, and kept saying it wasn't there job to tell customers when they bring them dirty clothing. I mean, this dress was brand spanking new. It hadn't been warn. When I brought it to them I had it wrapped in plastic. I have pictures I took of the dress the night before I brought it to them, stain free! I showed them the pictures and they refused to admit that they had ruined my dress - and told me not to buy used clothes. I came back to work almost in tears (this dress is for a gala I am going to in a couple days, and I ordered it from London, so there's no way I can get a replacement in time, let alone afford a replacement.) My boss was so sweet and walked back to the tailors with me - and heard the same BS. She asked for them to at least refund me. Then the women at the tailor shop told me "We can't refund you, it's not our fault, and you didn't pay us to start with!" I had in fact paid two weeks prior when I dropped off the dress and they eventually found a hand-written ticket in some box and refunded me the thirty bucks I had spent to get my zipper fixed. I have never been treated so poorly, or, quite frankly, been so upset over a transaction. I have 3 days until the gala and a very limited budget to get this dress fixed which I am not at all sure is possible. Do not take your business here.

Harry Fang

Always great fit and fairly quick.

Tom Gordon

Very friendly, fast, convenient and were flexible with my return on the Tux I rented. Only complaint was they didn't give me the black studs for my buttons as they said they would.

denise kondilis

horrible work and most of all horrible customer service. i would never use them again. to everyone who is thinking of going there do your self a favor and fix it yourself you would probably do a better job and save yourself the hustle. Rip off.

David Garcia

last minute major alterations were not a problem. quick, courteous, and amazing service.

bridge asparagus

An excellent tailor. These fine folks fixed my suit after the tailors at Joseph A. Bank butchered it. They did not do nearly as well as this place. I've gone here to get all of my clothes altered since then.

Ken Dilanian

Friendly people who do amazing work.

Fabrício Kury

Used their tailoring services innumerable times and never found a single thread out of place. You tell them what you need, they know the ins and outs of how to do it properly.

Corinne Hartin

I had a jcrew dress tailored and it came out wonderful. Highly recommend.

Ernie V

My wife and I were looking for a place to rent my wedding tuxedo and we found Bethesda Custom Tailors. They did an excellent work with my tuxedo. They also altered my wife's wedding dress and she was more than happy with the result. Great service and work. We recommended them with all of our family and friends.

Michael Iarrobino

Olga and her daughter know what they are doing.