Reviews of Bak's Design Custom Tailor & Cleaners, Tuxedo Rentals (Tailor)

7913 Norfolk Ave, Bethesda, MD 20814

Average Rating:

DESCRIPTION

You will be able to see all the information of people like you who are consuming the services and products of Bak\'s Design Custom Tailor & Cleaners, Tuxedo Rentals (Tailor) around Maryland area.

At present this firm receives a rating of 3.6 stars over 5 and the score has been based on 9 reviews.

As you can read, its rating is quite good, and it is founded on quite a few reviews, so the score is more or less faithful, although it does not have a elevated quantity of valuations to give it full reliability.

As you know, we do not usually stop to set tatings when they are correct and we usually do it only if we've had a problem or issue...

This Tailor corresponds to the category of Clothing alteration service.

Where is Bak's Design Custom Tailor & Cleaners, Tuxedo Rentals?

REVIEWS OF Bak's Design Custom Tailor & Cleaners, Tuxedo Rentals IN Maryland

Colleen Cronin

Horrible experience. I have a $35 and wanted an estimate on what it would cost to get it taken in a little. She wanted to charge me $45! I didn't want to pay more than I paid for the dress, so I told her I would think about it. She didn't want to lose the business so she went down to $35, which I appreciate. When I picked it up though, it was still too big. "That's the cut of the dress" she told me after I said I thought it was too big still. But I went home and showed it to some people, and they all agreed that she didn't take it in enough. So since I knew it wasn't just me being picky - I brought it back. Everything seemed to be going fine, but then I saw her write "$40" on a piece of paper. I asked her "wait, I was just in here the other day and paid to get this tailored - are you charging me again?" She tried to tell me that this was a different area of the dress, so it will cost more! I was really polite, because that's how I am, and I told her that it wasn't a different part of the dress, it was the same part that she hadn't take in enough, but she wouldn't budge. SO - now I have a dress that still doesn't fit me that I paid for them to tailor. Thanks for nothing Custom Tailors!

Gabriel Huh

Hands down the best tailor in Bethesda.

Ginger Wu

Do not go there!!! Overpriced and could not deliver on time. I went there 3 times. 2 out of 3 times, my clothes were not ready by the pickup date. The first time I bought my dry clean there, the lady told me it was not ready when I show up on the pickup date. The lady simply said come back tomorrow without saying she was sorry. So I told myself, things happen. Don't be so picky. Second time it went there, it was all fine. Third time I went, the lade told me to pick up on Friday. I went there Friday 4 pm, the lady spend 15 minutes looking for my clothes as she could not find it. She called her daughter to come to look for it, her daughter came and looked for another 10 minutes and made some phone calls. After the phone call, she told me it was still being cleaned. She told me it will be ready by Saturday and she will give me a call when it's ready. So I waited whole day Saturday, Sunday, and Monday, no call received. I called them back on Tuesday noon, and the lady told it's being delivered and I should go pick up by Tuesday 4PM. It was 3 days late. I asked her if she could give me a discount as it was late, she said they've already given me 20% discount as I brought in more than 5 pieces. Besides that, I also think they are overpriced. It costs about $7.5 to clean a silk blouse, which seems a little too much for me. I will not go there again.

Meredith Hobik

DO NOT GO HERE - FRAUDULENT PRICING I had pants hemmed here before for $18. It was pricy as other shops in area charge $10-14, but they did a good job. I had a cheap sundress and a pair of PJ bottoms to be hemmed 2”. I’m assuming worst case $30-35. I should have asked for a quote. I go to pick up and lady says it is $59!!!!!!!!!!! Google “cost to hem pants” and all places say $10-14 unless lined. These were cotton PJ bottoms. She said they were tricky and $24. Google “cost to hem cotton dress” and all places say $10-18. She was charging me $25. I refused to pay and I left my clothes there. The cost they were charging me to hem was greater than the price I paid for these on sale items. Then similar to what reviewer said below they start haggling. “How about one time discount $54? How much cash do you have in your wallet?” Do not go here unless you get a quote before agreeing to work. $59 for hemming PJ bottoms and a $20 Athleta sundress?!?!?!?! SEE RESPONSE BELOW: $39 for taking 2” off a flimsy Athleta dress. BE CAREFUL OF THIS STORE AS NO PRICING LIST AND PROFILE TO CHARGE WHAT THINK YOU CAN PAY. ASK FOR FIRM QUOTE WRITTEN DOWN. If an Athleta dress is complex to chop off 2”, how are they going to tailor a suit or evening gown?

Terry Neubaum

Needed to get my leather hat repaired. The price was very fair. Very friendly people would recommend them.

Monica Callahan

I've been taking clothes for cleaning and tailoring to Bak's for years. They usually do an excellent job. Whenever I've had any slight problem with their work, they have been very responsive and have corrected it. I appreciate their warmth and friendliness!

Arielle Grill

Finally - a quality dry cleaner in Bethesda! I have tried almost every other Bethesda dry cleaner but Bak's is the very best. In the 3 years that I have been going, they have been able to remove EVERY spot and have treated my expensive clothes with care. Their prices are comparable to the mid-priced cleaners in downtown Bethesda. The mother-daughter service is kind and there is metered parking right in front.

Bert Hart

Well, this is a 3 star shop but they did get me a tux when I waited until the day before a wedding to look for one. Small place, language barriors but generally good folks. Try your tux on BEFORE you leave the shop. She had to refit me on the spot. Also, the shoe selection is slim AF hahaha so better buy your own shoes. 180 is what I paid for the entire fit. Had it for 3days.

Philip Bonner

There are lots of dry cleaners around, but the ladies who run this store are always friendly and happy to see you. Makes a big difference! :-)

Business Hours of Bak's Design Custom Tailor & Cleaners, Tuxedo Rentals in Maryland

SUNDAY
CLOSED
MONDAY
7AM–7PM
TUESDAY
7AM–7PM
WEDNESDAY
7AM–7PM
THURSDAY
7AM–7PM
FRIDAY
7AM–7PM
SATURDAY
8AM–6PM

PHONE & WEBPAGE

Bak's Design Custom Tailor & Cleaners, Tuxedo Rentals en Maryland
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