Reviews of Kim's Alterations (Tailor)

472 Ocean St # 1, South Portland, ME 04106, United States

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You will see all the opinions of real people like you who use the services and products of Kim\'s Alterations (Tailor) near to the state of Maine.

Right now this firm receives a rating of 3.9 stars out of 5 and the rating has been calculated on 14 reviews.

As you can read, the average of ratings that it reaches is quite high, and it is founded on quite a few opinions, so the rating is more or less credible, although it doesn't have a enough quantity of scores to confer it full credibility.

You know that we do not usually stop to give tatings when these are positive and we usually do it only if we've had a problem or issue...

This Tailor belongs to the category of Tailor.

Where is Kim's Alterations?

REVIEWS OF Kim's Alterations IN Maine

Brian Perez

Taylor Benard

I've used Kim's several times over the years on minor repairs and everything has always been great. Yesterday I picked up my wedding dress from them after my final fitting and it was PERFECT. I'm so happy and so grateful to the ladies at Kim's. Definitely recommended.

Lela Lueras

Tracy Lind

sam samaniego

The lady running this place is rude condescending and just plain suck

Evelin Pizano

Lauren Fay

Called on Monday for a last minute alteration and hem for a bridesmaid’s dress, she was able to see me the same day and turn the dress around by noon on Thursday for the wedding on Saturday. Kim is very kind and she did a wonderful job! I will definitely be returning for any alteration needs!

P Parson

I am surprised by the negative reviews, I have used this tailor many times and I have never had problems, in fact I think they do very high-quality work. I have had alterations on dresses, suits, and pants done here all with excellent results.

Richard Burns

Avoid Kim's Alterations! - I took a sports coat to be taken in and two pairs of slacks to be hemmed. The seams on the sports coat are uneven with "pockets" in the seam and there are snags on the material that weren't there when I dropped the jacket off. Top that off with the fact that the sports coat now fits worse than before. Its a total loss. I tried on one pair of slacks and the hems are so sloppy & uneven (not straight) they look like I did them by hand and one leg is about a half inch longer than the other. I am scared to even look at the other pair of slacks. Learn from my experience and find someplace other than Kim's to take your clothes for tailoring.

Karen

In the past we have had a good experience with Kim's alterations but that changed in a hurry. My husband dropped off my beautiful black skirt to fix the waistband and when he picked up the skirt, the bottom of my skirt was ripped and torn in an unusual manner. I was really upset and so I called Kim's alterations, they of course denied ripping and tearing the hem of my skirt. I would have been fine if they were honest about the skirt. Interesting that they didn't charge my husband for the skirt when he picked it up. I will not take our alterations to them EVER again.

Rena

Definitely not recommended. Not courteous and deceptive services are provided here.

Doreen Duran

Very straightforward, but gets the job done, was recommended by a friend, and I will go no where else, gives you a price right away, reasonable prices!

P

Does a great job. Fast.

Crystal Vargas

Daniel

Kim is definitely brusque, very straight to the point, and slightly rushed, but if you can get past that, she does excellent work at a reasonable price. The hemming job she did on my pants and suit jacket was incredibly well done to the point that I wasn’t sure she had actually modified anything until I put it on and it fit better. It was only $32 for the whole job. In sort, while her people skills could be better, the alterations were excellent.

Jamie Kane

Lifesaver with torn pants before a wedding! So quick!

Ashley Kessler

They were the only place my husband would go for his uniform. Well I would drop them off and pay and pick them up. Kim was always nice then one day I go in to get a rush job done, (my husband picked up rank and 2 days later bam surprise inspection) she yelled at me, mostly in Chinese?, and said to come back at 6. So I did go back at 6 and she said no 6 pn2 days from now and charged me. $50 extra for a rush charge on an order that was $40. When I came back 2 days later Kim yelled at me and made pregnant me sit in her car for 30 mins waiting for my husband to get there and deal with his uniforms. When he walked out with out looking at me he said were boycotting Kim's. I suggest you do as well

Rachel Michler

Michelle Zhou

I went two days before my senior prom 5 minutes before closing and the workers were very kind and had my dress ready for me the morning of my prom. The service was fast and my dress alterations were done well. The workers can be a little brusque (or maybe it was because I came in right before closing) but they were polite and worked quickly. I'm so grateful for their service and highly recommend this place.

belt buckle

Genevieve Samaniego

I wish that I could give 0 stars.... I rushed down to Kims alterations got there 45 minutes before closing and the owner told me to go put the dress on, I went in put it on and she bum-rushed me. She asked me "what i needed 'most' " on it I wanted to speak with her on everything I needed on it to see if she was willing to do the work I needed on my WEDDING dress. She would not let me speak with her about what i needed and she started putting needles in the back and chalking the bottom. She looked at me and rudly said "You could not find a dress that looked like what you want?" all I wanted was a corset back and hem. After my Fiance walked in and he saw how rude she was being to me, he stated we will go somewhere else and she grabbed my wedding dress out of my hands to take the chalk lines off and threw it back at me and told me i don't need to come back. Horrible experience for something that should have been enjoyable. I hope Kim learns how to treat people with respect and gets better soft skills. I will never recommend this place for any kind of work because of the person who runs it.

Monique Magwood-Badger

She altered a Vera Wang Bridesmaid dress for me. It was a "last min" request and SHE DELIVERED! My dress was "the best altered". I'll definitely return!

Violet Eve

I love this place! Kim got my pair of dresses done in a days time, and they were done with excellent quality. Highly recommended, They are friendly and efficient!

Derrick Snell

Excellent!!

Rita Montgomery

Angela Ortiz

I had a last minute prom dress emergency the day before prom and Kim was able to help. She did an outstanding job and I'm very grateful!

K Hill

Customer service is not the best,but especially disappointed with being charged for rush service and to have my clothes not altered the way I requested. That made me even more upset,will not return in the future.

Jonathan Bass

Freindly staff and knowledable the prices are great

Tammy Nason-Tierney

kelly brugge

I took a maxi dress for a hem and to be taken in on the sides. It was ready a day early, and the seams were meticulously sewn. I thought it was a little expensive, but I know it was done correctly.

Jackson Strong

I went in for a fitting and they were just very hostile

Paulina Miranda

Although the owner is very kind. The shop is a compleate mess. They have now twice not had uniforms ready after they have been in their shop for over a week, for a very very simple add on. Disappointed with the turn around time and lack of communication.

Stephanie Sullivan

Good service. Fast service. Good work. Could have been a tad more friendly but then again, they are not at work to make friends....but good customer service goes a long way. I would go back for future alterations because she does do quality work. Would definitely reccomend her to othera

Robert Blake

They do a fanatic job here with everything we have brought here to be altered.

Henry Nocella

Great work on alterations...friendly staff...be advised that you pay when you drop off, not when you pick up

Eddie Gugino

She always is able to take care of my stuff. Wish they took credit cards though, their cash only.

Noah Zacharko

Horrible quality and terrible customer service. I never write negative reviews but this one needed to be done. Took a business tablecloth to Kim's to get a highlight stich put in around a logo. Was told it would take 7 days - no problem. Came back 7 days later to pick up and got the immediate "deer-in-the-headlights" look. Which obviously meant they had not even started the work. Was asked to "come back in an hour". Without any other choices, I agreed. Came back in 90 minutes and the work had been done with POOR quality. The stitching was extremely inconsistent with varying thicknessess, rough edges, off centered etc. Obviously a rush job at best. They had the table cloth for 7 days, did zero work then did a half assed rush job in 1.5 hours. In addition, they had started doing another stitch on the side of the cloth that I didnt even ask for. It was half done and totally incomplete but she said nothing about it and hoped I wouldn't notice. Kim's fully acknowledged fault and that they had dropped the ball as well as the poor quality but did not offer a discount, money back or anything else from a customer service stand point. It was only $20 so I couldnt care less about the cost. Its about the principle. This is why their policy is to pre-pay perhaps? Horrible quailty and terrible customer service. Will never step foot inside Kim's Alterations again.

Hannah Spiceland

The positives: she is fast and efficient. Felt like I wouldn't have to wait forever to get my dress back. The negatives: Kim seemed too rushed to really care about me as a client. She was a bit rude. She charged me more than what she originally told me it was going to cost too. I think she could learn some people skills. She treated me like she was driving cattle, in and out you go.

Patricia Blandon

Horrible service. When she would say it would be done it wasn't it would be two days later. Horrible way to treat customers just if they let you know you gave us a time line stick to it.

David Walthers

Called to ask some questions. Got cut off-sounds like they're too busy to care about potential new clients.

Aimee Gekeler

Kim and staff are very nice, but I was very upset with my experience. During my first appointment I met with Kim to show her the intricate detail of my wedding dress. The only thing I needed altered was the length... that was it! When I went back to pick up my dress I noticed that the straps of my dress were completely different! When I asked Kim about them, all she replied with was , “they look pretty, right ?”... I was speechless! Not only did this woman not acknowledge my question, but she wouldn’t answer me as to WHY they were different ! Well, after I told her to undo what she had done I noticed that she had ripped my strap and was trying to cover the damage. Yes, the straps were delicate, but I showed them to her during our first appointment. I also noticed that she didn’t have my dress hanging by the inside straps , so I am assuming this is how they ripped. Overall, I was so upset AND I was charged the full amount! I had the straps fixed by Stitches in Hermon and she told me that the step could not be repaired, but she has to cover it. I would not recommend this seamstress for your wedding gown!

Oren Bennett

Got my pants hemmed there and they looked very cheaply done. You could see the "pick" stitching 4 inches up the pants leg. The stitches are far apart and look very bad!!!

Tori Overpeck

This place has gone down hill and fast. When I first came to Beaufort in 2011 Kims' was one time, friendly and the only place I would take my uniforms. I am not sure what has happened but recently they have took a major dive. I have had 3 different experiences with them that made me unsatisified. I dropped off a set of cammie's to have name tapes sewn on them and a blouse to have chevrons sewn on and I went back a 2 weeks later and they still weren't done, on the ticket I recieved from them it was supposed to be done two day prior to me going to pick them up. They told me to come back later that evening at 6pm and still I had to wait until 7pm for them to finish and I asked if they were going to take the price down and she said if anything they would make it go up more. The second time I went to pick up a set of cammies I had name tapes sewn on and also some uniforms that were dry cleaned, they couldn't find my dry cleaned uniforms at first and tried to give me the wrong size. Then I got home and they put my name tapes on a different size trouser bottoms. The third time I dropped my blouse off to have chevrons sewn on and I waited 3 weeks to go pick them up (after being told they would be done at the end of the week), they still weren't done I asked for my blouse and chevrons back and the lady didn't want to give them to me, finally she did. A friend of mine took his uniforms to them and they lost them, they told him that they would call IF they could find them and that they wouldn't give him any money towards purchasing new ones. I have been hearing other bad reviews about this place too. I will no longer take my buisness to Kims' due to the fact that not only are they not timely they are starting to get rude too.

Noelle W

Can't believe I rushed across town to get here before they closed and she wouldn't even hem my pants.

Bailey N. Griffith

I'm sad to say it since I trusted this shop multiple times, but they have ruined several of my pieces over the years that I'm finally tossing out and realizing the alterations were just very poorly done. I've since moved from ABQ but when I move back will need to find a proper tailor.

Shannon Hurkes

Melissa

I have gone here a few times over the past couple years and have always thought that they weren’t courteous and pricey but I put up with it because it’s the only alterations place that I know of nearby. Fast forward to yesterday and I had 6 items I wanted to drop off for alterations. I patiently waited for the woman to assist 3 others before me and when it was my turn I pulled out my blazer first because I knew that would be the most difficult to fix. I started off by explaining what they had done before to it and what I wanted done differently this time. It had been about a year since they had fixed it the first time and I just wanted something different. Instead of listening to what I was asking for, she cut me off and very rudely asked me where my ticket was. I asked her what she was talking about and she said with an attitude “everyone comes in and says we did the work and wants it fixed...I need to see your ticket if you want me to correct it”. I then cut her off and said if you would listen to what I am asking for you would understand that I am not asking for anything for free. Since I had been there previously, I knew that what I was dropping off would have cost at least $100 so I decided to take my business and money elsewhere, even if I have to drive out of my way. I will never return to Kim’s.

Tom Growney

I have used this alteration shop multiple times for over for 10+ years and never had any issues with pricing, timetables or finished product. Kim is courteous and does an excellent job on anything I have need tailored.

CJ Cooper

I’ve gone to almost every brick and motar establishment that does alterations in the Beaufort are and Kim’s is the best in my opinion.

Natalie Dahringer

Get an estimate in writing! I was charged almost 300% of the estimated price for my sewing job. Last Monday, I was quoted $1 per patch for sewing seven scout badges onto uniform sashes for my kids. When I came to pick up the sashes today, I was charged $20.33, not $7 plus tax as expected.

Mark Colangelo

Was even able to order a rush for work...fantastic!!

Matt Phillips

Terrible service. I dropped off a blouse and paid an additional fee to have it rushed and when I came back on the day of pickup she said to come back in an hour! What kind of customer service is that? And I ended waiting an additional two hours although I was reassured that it would be done "any minute." Do yourself a favor and avoid this place at all costs the staff is unable to keep obligations and if questioned they become very rude.

Nick Barattini

Kalomba Thomas

I take my pants to be hemmed here, and they are great!

David Maxwell

Excellent work. Very reasonable prices.

Heath Mercer

They always do a great job. Can never complain about the great service there. Always get my new Polos tailored there.

robert tapia

S C Hopfer

Have been using Kim for 10+ years and they always do a great job. It's pricey, but worth it to have it done the right way! If it doesn't fit exactly like you'd like the first time, they are always willing to change it up to make it exactly what you're looking for. Highly recommended.

K M

Kim gave us chevrons at no charge. Suoer nice lady. Not the cleanest facility, but she does good work.

Sharon

Jamie Warthen

I highly recommend Kim's Alterations. I had a bridesmaid dress hemmed and shortened on the straps. Good service, quality job, and at a wonderful price. I will be going back!

april bogart

I brought my wedding dress hoping to have it hemmed and to add sleeves, and Kim's Alterations exceeded my expectations. She was so quick, paid such attention to detail, and collaborated with me fully. I was second guessing my dress for weeks until I saw her final product, which turned into the dress of my dreams. I cannot thank her enough! I would highly recommend her for any and all alterations in southern Maine. Truly a delight.

lori esthers

Sorry to say was not happy with her work and it was pricey. Went to Lake Wylie and found perfection, and much better prices.

Simona LightH

I would give 0 star if I could. She totally ruined my dress and was rude when I asked about it. She even said that the alteration was difficult...that is what I paid for... if it was difficult ( and it was not) she should have said so before ruining my dress.

lykyworld

Tung Cao

Very good, high quality work

Laura Barclay

Mike Blizzard

DC505 Adventures

Julia Fenker

Erin HURLEY

Very disappointed. Took a dress in to have it altered under the arms. They told me it would be ready in a week. Arrived on the day it was scheduled to be done and waited 30 minutes while they tried to find it. When they finally located the dress, it wasn’t even done! I will look elsewhere for someone to alter this dress and all of my other clothes!

Waleska Jáquez

Very friendly and awesome service. Very pleased with the results, my friend recommend her.

Ashley Page

Very nice lady. But not a good experience. Brought my wedding dress in to get altered (brand new, never worn, clean, stain free). First off, there was a huge lack of communication on progress of her work and the timeline of my dress being done. But my major issue with this business was that I found a large dirt stain on my new wedding gown. I found the stain when the bustle (that she put in) where the dress had been touching her floor was taken down to see the train. No ownership was taken by the owner for the new stain, denying it was from her floors. This happened less than a week before my wedding. Very stressful and disappointing, especially since no apologies were made for the accident. I ended up having to get the owner of the bridal shop I bought my dress at get involved since they are the ones who recommended this alteration business. Will not go back and would not recommend, as this service from this business caused way too much unneeded stress and how the situation was handled was very unprofessional.

Jared Oldag

Been coming here for 3 years, never have had any issues. They always seem to have plenty of customers so they must be doing something right!

Sally Lane

Catherine Gurule

I love love this place! I have taken my work pants to get hemmed and have also taken my dresses for weddings I have been in. They always make everything to fit perfect! I recommend them to everyone! They also are priced so well :)

Diego CDeBaca

Excellent work, even patches on leather.

Story Kids

Ok, nice work

Brianne Pedine

I spent $50 to get dresses hemmed and some of them were not even touched. When I took them back in to get them fixed she was very rude and said I'd have to pay more money. She did what she could to not get my business and it worked. I will NEVER go back!

Cami Harris

Absolutely DO NOT give these people your business!!! Was told our stuff would be ready Tuesday, so I went on Tuesday after trying to go at 12 but they had a "we are on a 30 minute break sign" so I went back up there about 2/3 they still had the sign up and was just sitting in their car and finally one of the girls came and said it would be okay for me to come in and then she told me it wasn't done so then told me to come back Wednesday and that they'll for sure be done, well I didn't have time so I went back on Thursday, and they weren't done and couldn't even figure out where our order was, so I said since they're still not done I will take them somewhere else to get them done because this is ridiculous!

Katy Baden

I bought a dress for my wedding reception that was 4 sizes too large because the retailer kept selling out. I took it to Kim's to be taken in, and she did an amazing job. The seams are perfect, all the details are intact, and it fits better than it would have if I had been able to get it in my size originally. Bonus--the service was friendly, welcoming, quick, and much more affordable than I had expected. I will definitely be going back to Kim's!

Business Hours of Kim's Alterations in Maine

SUNDAY
CLOSED
MONDAY
8AM–6PM
TUESDAY
8AM–6PM
WEDNESDAY
8AM–6PM
THURSDAY
8AM–6PM
FRIDAY
8AM–6PM
SATURDAY
9AM–3PM

PHONE & WEBPAGE

Kim's Alterations en Maine
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